As a Senior Engineer in PDE (Package Development & Engineering) at Micron, you will be responsible for the Advance Packaging success within your scope (MRDA) and guided by functional objectives, in terms of process, equipment and materials definition, development and/or optimization. You will be managing and optimizing your area's performance to meet or beat defined metrics. You will apply extensive knowledge to carry out tactics and collaborate with internal and external partners to build and implement packaging technology roadmaps aligned to corporate strategic objectives. You will provide advice to senior management related to tactical decision for the function. You will interact with executives, major customers and/or site managers to provide consultation, influence decisions and identify and resolve critical issues.

Identify, select, and evaluate new process, equipment and/or technology to support current and future requirements for MRDA area

• Define, development and establish new process, equipment design and/or capability requirements aligned to Process and Packaging Roadmap
• Develop and engage creative solution for new process, equipment capabilities and/or solution to identified constraints or future technology requirements
• Work with equipment suppliers to develop new capability
• Actively participate in Package Development Engineering activities
• Conduct equipment benchmarking to establish the equipment suppliers and platforms for current and future need
• Create decision matrix for equipment and material selection
• Generates and set-up ADC, set-up/improve recipes
• Set-up PMON, Sampling Plans, BKM, CIP Strategies & performance indicators

Installation and qualification of new equipment platform and handover to production group

• Plan/submit capital request to acquire new Equipment
• Create purchasing specification (Doc2) document
• Establish the new equipment qualification criteria and activities roadmap with respective functional team
• Establish project handover requirements and procedures upon machine qualification
• Prepare documentation for handing over with respective site owner
• Conduct data gathering for low volume production
• Conduct training for Site representatives/personnel
• Establish the feedback loop for Continuous Improvement after mass volume production

Define, improve and/or maintain a matrix of key equipment platform capability and constraints (TOR - Tool of Records) on current and new equipment platform

• Maintain and regularly update the TOR, with inputs from local or other assembly site
• Maintain general knowledge of process and material characteristics and translate to equipment design requirement
• Search continually for new equipment or suppliers with improved or new capability that is aligned to Process/Packaging need

Collaborate with production group on upgrades of existing production equipment through continuous improvement projects

• Maintain knowledge of design constraints and weakness of existing platform
• Participate in the continuous improvement projects involving equipment improvement and upgrades

Job Requirements/ Qualifications:

• Bachelor or master’s in electrical engineering, Materials Science, Chemical Engineering, or related field. A PhD is a plus.
• 4 or more years of experience with proven track record of technical leadership in semiconductor manufacturing in Metro Real-Time Defect Analysis Process & Equipment Engineering. Experience in other Front-End areas, in Post Wafer Fabrication & High Bandwidth Memory technology
• Be able to comfortably work across organizational boundaries and geographies.
• Ability to effectively collaborate with multi-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Demonstrated ability to drive and implement a wide range of global initiatives with global teams.
• Organized, meticulous, and strong focus on results.
• Demonstrated ability to inspire teamwork and to effectively lead others.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Excellent analytical skills and organizational competency
• With good oral and written English communication skill
• Excellent communication skills

Keen on the role? Apply now!

Our client is a local bank.

Locations: Islandwide

Job scope:
Assist in banking branch duties
Crowd control and queue management
Other adhoc duties assigned

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Assist in operations on ground as and when required

- Any other related duties assigned by manager

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

✓ Location: Defu Lane (Hougang)

✓ Working Hours: Monday to Friday, 9.00am to 6.00pm, Saturday, 9.00am to 1.00pm

✓ AWS

✓ Medical Benefits

Job Scope:

• Attend to customers' requests Service / Repair / Maintenance enquiries
• Quotation
• Build sustainable relationships and trust with the customers and committed to increasing customers' engagement level
• Evaluating and improving the current practices and processes as part of workshop operation
• Ad-hoc duties

Requirements

• At least 1 year related experience in workshop operation

EA Personnel Name: Nicholas Poh

EA Personnel No: R24123432

EA License No: 16C8443

job Description & Requirements

Job Objectives/Job Summary:

As a Customer Service Executive, he/she is required to ensure customers receive outstanding support and all their needs are met. He/she oversees the customer support department’s day-to-day functions as well as establishes standards and protocols to be used by the customer service team to promote customer satisfaction.

Responsibilities/Duties:

· Prepare quotations and submit to customers

· Handling/processing of customer sales order

· Monitoring of delivery status

· Logistic arrangement/coordination for local and overseas shipment

· To support sales personnel in new project coordination

· Supporting sales team in processing documentation for sales

· Ensure customer satisfactory are met

· Coordinating with internal department on job orders and requirement

· Follow standard operating procedures

· Any other ad-hoc duties as assigned by HOD

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Research Engineer position in the Department of Materials Science and Engineering at National University of Singapore (NUS).

With a strong focus on industrial projects, we are developing our exciting technologies beyond the lab scale. We are seeking a talented and experienced individual with expertise in material chemistry and chemical engineering to join us.

As a Research Engineer, you will contribute to industry project focusing on scaling up our electro-metallurgical battery recycling technology from lab to pilot scale. Your major focus will be developing a process to synthesize precursor materials (pCAM) with extracted metals from spent battery materials.

• Lead pCAM synthesis processes at the R&D and pilot scale by working in collaboration with engineering team.
• Able to establish process design and synthesis rules to obtain precursors with optimal composition, interfacial properties, crystal structure, particle size, morphology, and electrochemical characteristics.

Qualifications

1. Bachelor or Master in Materials science and engineering, Chemical engineering, Material chemistry, or any relevant field.
2. Minimum of 2 yrs experience in MHP, pCAM synthesis (precipitation, crystallization).
3. Prior experience in process development and piloting new technologies is highly preferred.
4. Experience with material characterization techniques like SEM/EDS, ICP, XRD, FTIR.
5. Strong analytical skills and experience in data analysis and interpretation.
6. Highly motivated, detail-oriented, and able to work independently as well as part of a team in a fast-paced academic environment

Role Summary

The role is responsible for delivering and managing cloud security and endpoint security services, assessing policies and rules, safeguarding SaaS applications, data and endpoints. You’ll collaborate with colleagues supporting network and architecture assessment, threat modeling, vulnerability assessment, and security operations. This position supports the Enterprise Security Transformation practice and is focused on engineering secure methods of utilizing cloud infrastructure services and software to improve the overall security posture. Cloud security engineers may instruct other teams on proper coding methods. They may also investigate, create, and recommend innovative technologies or other methods that will enhance the security of cloud-based environments.

Roles and Responsibilities

• Protects system by defining access privileges, control structures, and resources.
• Safeguards information system assets by identifying and solving potential and actual security problems.
• Recognizes problems by identifying abnormalities; reporting violations.
• Determines security violations and inefficiencies by conducting periodic audits.
• Consolidate root cause analysis of past pentest results.
• Upgrades system by implementing and maintaining security controls.
• Require periodic after-hours/weekend support.
• Any other duties assigned by the Team Lead/Solution Architect.

Job Requirements

• 3 years experience in AWS Cloud Security, Security Hub, Guard Duty, Inspector, etc.
• Strong understanding of SSDLC and security frameworks.
• Knowledge in OWASP Security Standards.
• In-depth knowledge of architecture, engineering, and operations of at least one enterprise IDS/IPS/SIEM platform.
• Hands on experience with vulnerability scanning and pentesting tools.
• Hands-on experience analyzing high volumes of logs, network data (e.g. Netflow, FPC), and other attack artifacts in support of incident investigations.
• Experience with identity and access management architectures and solutions including AD, RBAC, SSO, identity lifecycle management.
• Experience in IAM, secrets management, encryption technologies, SaaS services hardening, Kubernetes and container security
• Experience with Linux administration, shell scripting, and open-source security tools.
• Knowledge of security best practices in hardening and protecting cloud environments, networks, servers, endpoints, applications, and databases.
• Certifications in OSCP / CISSP / SANS / Other relevant security certifications.
• Excellent interpersonal skills, team player and independent worker.
• Ability to operate in a fast-paced work environment and deliver under pressure.
• AWS certification will be an added advantage.

This is for a year contract subject to renew.

Responsibilities

· Assure sites are properly stocked with test tools. And test tools are periodically calibrated per AT standards.

· Participate in the Factory Acceptance Testing in the lab and preparation of FAT plan.

· Lead site commissioning activities of radio-based train control systems, including Functional tests and System Acceptance Test (SAT) and System Integration Test (SIT) and ensure that all interfaces to the signalling system are appropriately tested.

· Lead test and commissioning of the On-Board, Wayside, and Radio system system

· Liaise with Engineering / supplier for any design changes and modifications necessary subject to test results

· Record, report, and endorse test results when appropriate.

· Ensuring that testing activities are carried out in timely, logical and cost effective manners.

· Work with Engineering team for the evolution of drawings (ie. mark-up, change order, and transmittals) until the as-build stage.

· Develop productive relationships with client’s teams to ensure successful handover and post-implementation operation of projects.

· Plan and schedule site ITC activities in accordance to the rolling programme, that align with the master programme

· Produce red correction based on the released drawings and correct and rectify failures occurs during T&C phase.

· Raise NCR(None Confirmity) / MNCR (Material None Confirmty) / Fault report during fault found.

· Consolidate / track the following; records, software, hardwares, field changes.

· Implement field change orders

· Prepare installation and test and commissioning procedures / method statement for the communication-based train control system

· Verify the quality of installation works and raise concern if there is a quality issue.

· Troubleshooting, analysis in case of any issues encountered.

· Able to have a good collaboration with the vehicle testers and wayside testers during interface testing.

· Lead / Support the department for the payment milestones related to the test and commissioning

Requirements

·Bachelor’s degree in engineering or related field.

·Minimum 3 years of relevant experience.

MedTech Catapult is a national initiative for accelerating the development of high-value MedTech projects through an in-house product engineering unit. This productization unit is responsible for supporting the development of technologies through the medical device development cycle to produce full-fledged hardware product systems. The Lead Engineer will report to the Lead, Product Engineering.

Job Responsibilities:

• To provide electronics and instrumentation design capability in support of the design, development, test and manufacture of safety critical products and processes for complex medical technology product solutions.
• To interact closely with engineers from other disciplines to achieve an optimized design within the stipulated project schedule.
• To design and develop PCB and control systems for next generation medical devices.
• To provide operational electronics development, prototype design and testing - both analogue and digital.
• To conduct PCB schematic capture and layout, including component selection and testing.
• To build and test prototypes and document the design and performance of these.
• To create embedded system design and implementation.
• To conduct EMC testing with in-house equipment and through liaison with EMC test house for electrical safety and medical device compliance.
• To support development of intellectual property portfolio in device design and process technology know-how.
• To provide clearly documented records of technical data, decisions, methodologies, calculations and software use in accordance with ISO/FDA quality standards.
• To support the Procurement and Engineering teams for sourcing and defining specifications.
• To conduct error and tolerance sensitivity analysis, reliability analysis, reliability testing and reliability test program design.
• To support CAD-based electro-mechanical integration, at the component level, board level and assembly level.
• Write and review documentations for QMS.
• Interface with external parties (design houses) to communicate product requirements.
• To support other activities for product engineering when required.

Requirements

• MSc/BSc in Electrical Engineering or Computer Engineering.
• >10 years experience in medical devices (e.g. electronic product design).
• Has a good knowledge and understanding of i) Processes of electronic product development and realization, ii) operation and design of electronic systems and circuits; iii) Regulations applying to medical devices, iv) Electronic device operation and fabrication and v) Electronic sensors, measurement systems and instrumentation.
• Experience with PCB design ? digital and analogue.
• Proficient in HDL languages (Verilog, System Verilog).
• Knowledge of ASIC design and sign-off.
• Familiarity with scripting languages like Python, Perl, or C/C++ is a plus.
• Experience with design, development or manufacture of photonic systems or photonics-enabled products is a plus.
• Experience with the use of simulation tools for electronic design is a plus.
• Experience with Medical device ISO standards including ISO9001, IS013485, ISO 14971 and IEC 60601-1 and managing QMS.
• Good collaboration skills, organised and detailed.
• Demonstrate strong interpersonal skills and leadership skill.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

Role responsibilities

• Be part of the team to architect and bring up the new service infrastructure for autonomous prime mover (APM) business.
• Architect and develop large scale IoT system to track live operation data for fleet management to support live fleet operations and monitorings, Provide best data model and services for global route optimization, live monitoring, live map update, vehicle configuration, vehicle maintenance.
• Architect and develop other internal serivces to facilating R& D process.
• Bring up universal auth integration and best security practice.
• Provide common client SDK for backend services.

Required experience

• Bachelor’s or master's degree in computer science or related relevant field.
• 5+ years' experience in backend implementation and .
• Experience with RESTful API framework in Python, Java, or Golang.
• Experience with high performance backend implementation, profiling, and monitoring.
• Experience with data modeling with relational database and NoSQL database.
• Experience with docker, K8s or other containerization techniques.
• Experienced with cloud services.
• Experience with proper CI/CD setup.
• Excellent communication skills.

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

Job Description:

• Facilitate execution of project plans and utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines
• Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects
• Track both internal and external quality project deliverables against project schedules
• Perform dimensional and geometrical measurements and inspection of manufactured components for evaluation of acceptability
• Approve parts for next process & data analysis.
• Review inspection result or data in accordance with inspection and test plans.
• Collate information for product and process quality metric management reports and provide summary statement to customers.
• Assist with various stakeholder to classify issues by implementing corrective and preventive actions (CAPA) plans
• Manage Internal and External CAR analysis
• Manage Sub-con NC parts investigation
• Identify opportunities and propose improvement on QMS related process & procedures within own work area and assist with the implementation of workflow improvements to improve efficiency
• Identify, diagnose and resolve process related issues by applying failure analysis, FMEA, 8D or SPC methodology
• Update and present QA monthly performance reports to internal stakeholder.

Requirements:

• Possess at least ITE/Diploma in Engineering (Mechanical), Engineering (Precision Engineering) or equivalent.
• Familiar with manufacturing process, precision engineering and quality assurance environment.
• High mix low volume work environment
• Independent and task prioritization
• Knowledge on Microsoft office software.
• Basic knowledge on ISO 9001.
• Knowledge on mechanical drawing, GD&T.
• Knowledge in CAPA / 8D / Root cause analysis
• Able to use basic measuring instruments like caliper, micrometer & profile projector.
• Able to do OGP smart scope program independently.
• Good email communication skills.

Job Description:

• To lead, coordinate and work with cross functional teams such as tools suppliers, equipment engineers, process engineers, facility engineers, environment health and safety officer, contractors for tool placement plan.
• To participate in the evaluation, planning and supervision of projects including testing and commissioning.
• To provide support for new chemical and gas evaluations. Plan and execute specialty gas system release/unhooking up.
• To carry out overall cleanroom capacity modelling and planning, work with manufacturing, process and equipment engineering to ensure requirement is met.
• To review capacity model, understanding the constraints and re-lay the equipment layout in the cleanroom to maximise the cleanroom space usage.
• Management of contractor?s services to ensure fulfilment of contracts terms and agreements.
• Identify opportunities for innovation that are relevant and appropriate to the company business objectives
• To review capital and cashflow requirements, driving activities to improve capital efficiency and reduce cost.

Requirements:

• Degree, Diploma in Engineering (Chemical, Mechanical, Electrical/Electronic, Building Management) or equivalent.
• Degree with 3 years and Diploma with 5 years related experience in
• Manufacturing of Semiconductor, Wafer Fab.
• Able to work in fast-paced environment, proactive and able to work independently with minimum supervision, self-driven and self-motivate to get job done.
• Able to work in a manufacturing, production, cleanroom environment.
• Technical knowledge in Facilities Support System such as ACMV, HVAC, Scrubber, Electrical, Compressed Dry Air, Nitrogen, Hydrogen, Process Cooling Water, Ultra-Pure Warter, Chilled Water, Wastewater Treatment etc.
• Possess Project Management skills.
• Strong understanding of building codes, HSE laws, regulations and best practices and the ability to interpret/translate these into compliance activities
• Proficient in utilizing Excel, Power Point, Project, Word & Visio, AutoCAD.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot.
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation.
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures.
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts and public holidays when necessary.
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis.
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner.
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes.

Requirements:

• Minimum Diploma in Engineering or other related fields
• 2 years of experience in servicing electronic and mechanical equipment / machines.
• Experience with troubleshooting and debugging hardware, electronics, and software.
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/distributors.

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Order and Planning Manager to make an impact!

What will you do?

The Service Order & Planning Manager is responsible to ensure the Service Orders & Contracts are well created and booked according to the Customer’s Purchase Orders ensuring all relevant detailed information are correctly recorded in the IT system. Also responsible for scheduling the execution of Service Operations at the customer site ensuring spare-parts, tools, instructions, workforce, travel optimization, qualified Services Representatives, to allow the service execution team to properly implement the service delivery and the Customer expectations.

As a manager, he/she has to ensure competencies availability and renewal inside his/her team, work capacity, as well as people development.

Activities and areas of responsibility

• Lead Order Management team to ensure on-time order booking into ERP, PO issuance to vendors and spares expedition with Global Supply Chain team.
• Lead Planning team to ensure prompt Work Order scheduling, investigation on Deviation and delivery of spares.
• Collaborate with Service Operation teams to fulfill requirement from customer POs and recognize revenue.
• Work with Project team to ensure synchronized costing and revenue recognition.
• Collaborate with finance to monitor and drive actions to control deferred revenue.
• Liaise with sales team to manage Case Order closure and changes to Service Order requirement.
• Support marketing team on deployment of new offers, sourcing of products and corresponding flow system setups.
• Backup for Order Management and Planning teams
• Develop and maintain required Order Management and Planning competencies to ensure continuity.
• Drive improvement / transformation initiatives related to OM and Planning processes to ensure sustainability and support for business growth.
• Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic.
• Track and implement ambitious People engagement action plan to ensure highest employee satisfaction.
• Ensure competency availability in long term within the team and anticipate competency evolution leveraging tools and processes dedicated to it
• Manage Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability witin the team.
• Participate in the Short Interval Management leading actions under OM and Planners perimeter.

Key Success Factors

• Good interpersonal communication and relationship with others
• Understanding of impact of Services Representative utilization rate and work order management on Profit & Loss
• Proactive communication with Customers to ensure satisfaction.
• Requisite Technical knowledge on Schneider products.
• Capability and ability to escalate issues through the SIM cycles.

What qualifications will make you successful for this role?

• Diploma / University degree in any discipline.
• Managerial experience preferable 5 years or more in Customer Support industry.
• Good understanding on value creation within order booking, contract creation, invoicing, resource scheduling and process governance in overall impact to revenue / profitability of the company.
• Fluent in spoken and written English.
• MS Office (Excel, Word, PowerPoint).
• Proficiency in SAP / Oracle and bFO / bFS would be a plus.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Evaluate potential solutions and make recommendations to resolve business problems.

3. Involvement in the system integration testing phase prior to implementation.

4. Plan and coordinate end-user testing for any bug-fixes implementations.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with the vendor (Avanade) that requires delivery of permanent fix due to PROD incidents.

7. Support the team in monitoring and tracking ticket's SLA.

8. Provide guidance and coaching to junior team members.

Requirements / Qualifications:

Candidate should have:

- At least 1-5 years of healthcare IT experience

- A team player and also able to work independently.

- Possess excellent verbal and written communication, analytical and conflict resolution skills with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders of different levels.

- Versatile in working independently as well as an effective team player.

-Ability to establish and manage processes and practices through collaboration and the understanding of business

Key Responsibilities:

• Liaise with Solutions team to understand systems design
• Perform installation, configuration and maintenance of network devices and AD server / management server on-site
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation
• Ensure systems design conforms to contract and technical requirements
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues
• Attend to preventive and corrective maintenance to backend system
• Ensure all work activities comply with the company’s safe work procedures

Competence (Knowledge, Skills and Abilities):

• Skills in relating to and servicing the customers with a win-win mind set
• Skills in troubleshooting technical problems related to servers, routers, switches, and IoT devices.
• Good knowledge of the security and surveillance solutions landscape and industry trends
• Knowledge on Microsoft Clustering, Active Directory, Agent VI, Milestone, VMware and IT Security is required
• Knowledge of CentOS, Ubuntu, VMware (ESXi), Firewall, Networking, and Windows Server OS
• Proficient in Active Directory, Certificate Services, Virtualization technology, and cyber security is required
• Skills in planning and scheduling
• Professional Certificate in MCSE and CISSP would be an advantage

Requirements:

• Minimum Degree in Computer Engineering or related discipline
• At least 3 years’ experience in a similar capacity
• Experience in installation on Server / Client configuration, Network Storage and IT Network

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

Roles & Responsibilities

Job description:

• Responsible for day to day Operations and administration on network & security infrastructure
• Responsible for firewall security appliances, routers and switches particularly trouble shooting and/or debugging network related problems.
• Perform support, configuration and maintenance of network equipment and network operating System
• Perform basic Linux administration and able to configure, manage network application.
• Handle network projects and identify any missing components in the infrastructure and support future demands on the network infrastructure.
• Good Knowledge troubleshooting, problem identification, problem resolution and/or resolution recommendation activities
• Must have experience in managing of Checkpoint firewall, Extreme, HPE, Cisco, Aruba Switches.
• Work with vendors to deliver the project scope and meeting project deadlines
• Proactively monitor network performance, ensuring high network availability and smooth operations
• Involve in Network and IT audit and adhere to security compliance and governance.
• Perform evaluation, proof of concept and provide recommendations.

Job Requirements:

• A Bachelor’s degree in Computer Science, Computer Engineering, IT or equivalent.
• Must be CCNA certified, CCNP preferred.
• Working knowledge plus at least a year’s experience in networking technologies like Structured Cabling, WAN, LAN, VPN, Network Security, Wireless, iBGP, eBGP, Routing Protocol, OSFP etc.
• Hands on experience in implementing, administering and troubleshooting network infrastructure devices, including cisco, Brocade routers, Dell enterprise and cisco switches, network firewall, IPS, SIEM, vulnerability assessment and monitoring tools.
• Experience in IPv6 and Data Centre operations an advantage.
• Familiarity with Linux (as a user and system), container technology, security concepts, project management and ITIL processes will be added bonuses.
• Familiar with Dense wavelength division multiplexing DWDM) is a plus.
• Familiar with basic Linux administration is a plus.

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Purpose of the Job

Sulzer Chemtech’s expanding licensing portfolio is delivering exciting new low-carbon solutions to customers as they navigate the ever-changing world of sustainability. Our client base faces challenges from multiple fronts and are turning more and more to technology-providers for a roadmap that will lead them to a successful future. This requires us to be more creative and more responsive than ever before as we work as a global team to propose and sell our product, technology, and service portfolios. We are looking for a Senior Technical Sales Engineer that understands customer needs in providing technical support and crafts winning proposals in support of sales strategies with the help of team members and technology experts.

Your main tasks and responsibilities:

• Will be part of Global Technical Sales team led by Technical Sales Director
• Responsible for generating proposals independently most of the time working with guidance from Technical Sales Director
• Study customer’s specifications: review, interpret, understand, and identify bid requirements.
• Prepare complete deliverables for the full technical proposal producing simulations, material balance and utility requirements, Process Flow Diagrams, equipment sizing and design, Capital Cost Estimation
• Attend customer proposal review meetings as needed, presenting the technical details as required.
• Support commercial sales team based in China with technical inputs for customer sales visits and travel with them as and when needed.
• Develop opportunities with a focus on increasing market share and identifying new opportunities for Sulzer;
• Correct usage and timely update of CRM tool
• Drive the company’s risk management process for quoted opportunities
• Deliver Order intake results to meet annual targets.

To succeed in this role, you will need:

• Bachelor Degree in Chemical Engineering / Business or Equivalent.
• 5 to 8 years of experience in refinery, petrochemical, and downstream industry with basic understanding of process configuration
• Proficient with process simulation and design software’s like PROII, HYSYS, Aspen Plus etc.
• The ideal candidate has relevant sales experience in licensing and is passionate about technology, customer relationships, and results.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.

Join our team within Chemtech division in Sulzer Singapore Ltd as Senior Applications and Sales Engineer to help us take our business to the next level.

In this role you will be accountable for:

• Prepare technical proposals and commercial tenders project
• Interface with customers and monitor progress of projects
• Co-ordinate projects with head office, regional offices and agents
• Prepare and co-ordinate all proposal activities with Regional Offices and Local Headquarters
• Carry out tender reviews and order reviews
• Handle technical clarification for all proposals. Work as an integral part (with technology, engineering, production) in developing proposals, pricing strategies and customer presentations
• Prepare price calculation and tender documentation
• Ensure that the specifications offered to the customer are within the capability and capacity of the company
• Ensure that the customers’ requirements are adequately conveyed and reflected in engineering, manufacturing and installation
• Follow-up projects monthly and update MIS daily
• Undertake sales and marketing of Sulzer Chemtech products and services throughout Asia Pacific region
• Control all correspondences and documentation relating to project. Co- ordinate and utilize inter-department resources where necessary.
• Ensure that all technical and commercial specifications are received, clarified and agreed with customer at order stage.
• Prepare complete project and engineering files
• Arrange project handover meeting with Project Management and Engineering for larger projects and non-standard
• Initiate Customer Complaint Reports to ensure that with complaints are properly and efficiently dealt with
• Feedback information to customers on quality improvements on product and changes, as and when necessary
• Supervise/Check the work of junior Applications & Sales Engineer if required.

To succeed in this role, you will need:

• Degree in Chemical Engineering
• 5 ~ 10 years of sales and customer services experience preferably in Chemical & Petrochemical / Oil & Gas industry.
• ProII / Aspen Simulation Program is optional, but not mandatory
• Microsoft Skills
• Distillation theory
• Fair knowledge of chemical separation processes knowledge Business travel (~30%), particularly in the Asia Pacific region.

Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.

83% of our employees recommend Sulzer as a good place to work and we are proud to be recognized as a Top Employer 2023 in Brazil, China, Switzerland, United Kingdom and United States. So come and join our story, starting today!

Role Profile

This technical solution focused role is accountable to setup applications and database and ensure their optimal performance to support various GovTech projects.

Key Responsibilities:

• Setup the application and database
• Perform analysis and review software application functionality and design and suggest improvement to enhance the design to cater for new services
• Consult with software development team, internal users, and clients to improve application performance
• Administer the application including user account management and configuration of the application
• Generate Test Plans and Test Procedures for User Acceptance Tests (UAT)
• Conduct UAT and prepare final UAT Reports
• Keep a record of configuration changes and scheduling application updates
• Support production issues such as establishing root causes of application issues and liaise with the software vendor to resolve issues
• Take care of application migration and new release roll-out
• Document processes and monitor application performance metrics
• Develop tools needed by L1/L2 that will help them with their investigation process

Competence (Knowledge, Skills and Abilities):

• Good understanding of the software and hardware environments for CCTV/networked cameras system
• Proficient in Video and IoT management application, software analysis and design, as well as proposal write up
• Good knowledge on the key features of the CCTV / Networked Video / Security Camera / Video Management product in the market
• Sound network knowledge (Internet Protocols, TCP/IP, DNS, DHCP, SNMP, Network Architecture etc.)
• Familiar with Golang, Node JS, JavaScript, Windows Server OS, CentOS, Ubuntu OS and MongoDB

Requirements:

• High level problem solving and communication skills
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction

Education & Experience:

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or related field
• At least 3-5 years working experience in Video and IoT Management application, software analysis and design

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

Epsilon operates a global IP/MPLS network as well as supporting transmission networks. We are seeking a candidate with strong IP/MPLS skills and experience. The candidate would be responsible for ongoing network optimization and technological development for our global IP/MPLS network which support layer2 and layer3 VPN services. The candidate should also express a willingness to participate in projects related to transmission network upgrades and planning exercises.

Responsibilities

• Responsible for the deployment and management of the global MPLS and VPLS (E-Line, E-LAN and IP-VPN) infrastructure.
• Work with solutions design, and technical sales teams to develop complex service solutions for bespoke customer applications.
• Responsible for the deployment and management of the global IP transit, IP peering, and the connection to IXP and CSP.
• Work cross-functionally with product team and project management to generate implementation plans including Method of Procedure (MOP), Bill of Materials (BOM) and Scope of Works (SOW)
• Participate in optical transmission network upgrades and migrations as needed.
• To take up the on-call rotation and out of hours work when required
• Maintain technical and training documentation and develop automation as needed.
• Provide guidance and training to NOC when required

Requirement

• 5+ years of working experience in telecom provider, ISP, CSP or content provider.
• Experience working within a multi-vendor network environment – Juniper, Alcatel-Lucent/Nokia and Cisco are relevant.
• Experience working with network automation tools (Ansible, Python, Jinja, Git) a plus
• Extensive knowledge and experience in Layer 2 switching and Layer 3 routing technologies and protocols including TCP/IP ,OSPF, BGP/MP-BGP, IS-IS, MPLS and RSVP etc.
• Experience working and knowledge in security and firewall.
• Experience working and knowledge in SD-WAN/SASE is a plus
• Knowledge or prior working experience with optical networks is a plus, but willingness to learn and understand the design and operational aspects of transmission technologies is required.
• Demonstrated ability to meet deadlines among multiple concurrent projects
• An enthusiastic and helpful attitude
• Willing to learn new technologies
• Must enjoy working in a fast-paced environment where a strong ability to multi-task is necessary
• Must be highly detail-oriented

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements:
• Diploma, preferably with 1-2 years’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

• Pasir Panjang
• 5 days (44 hours a week)
• Basic salary SGD2000-2500
• Fast-track Career Progression
• Company Industry – Luxury Watch Store

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 97972413.

Job description:

• Daily store operation & housekeeping
• Inventory check
• Attending client inquiries, shipping, operation etc
• Provide customer service
• Assisting client repair request and follow up on the process
• Daily opening and closing (follow company SOP)
• Cash counting
• Opening closing safe box
• Complete task assigned by manager
• Doing basic paperwork, invoicing, stock in, stock out, data entry, filing & excel sales report, repair, Auction, private sales etc
• Daily settlement

Requirements:

- 1 year experience

- Fluent in English, Mandarin

- Fast leaner, able to work independently with minimal supervision