1. Job PurposeTo ensure timely updates are provided by EMD staff to patients’ relatives
   To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care
   Adhere to policies and procedures of hospital services
   

Primary Responsibilities and Duties (80%)

1. Provide updates on patient’s condition to patient’s relatives eg. Doctor has ordered X-ray, waiting for blood tests results, waiting for available bed for admission...
   Document details of every update in ED Web
   Remind doctor or nurse to update patient’s relatives
   Look out for patients and/or patients’ relatives who require assistance
   Assist patients and/or patients’ relatives with enquiries
   Resolve any PR problems
   Registration of patients presenting at Emergency Department
   Admitting of inpatients
   Discharge of Emergency patients
   Collecting payment for A&E facility feeds and deposit for inpatients
   Financial Counselling process for inpatients
   Handling of general enquiries (over counter & phone)
   Ensure customer service standards are up kept at all times
   Sorting of E-cards in preparation for dispatch to MRO daily
   

2. Handling of General Enquiries through EMD hotline - Apply telephone standards when handling phone enquiries

1. Minimize number of dropped calls
   Follow through enquiries till case is closed
   Track number and type of calls coming in
   
2. SOC Appointment BookingPerform accurate Appt Booking in SAP or liase with Central Appointment Line / Specialist Outpatient Clinics for appointment
   Perform faxing of appointment request and filling in of appointment request for appointments not available in SAP
   Follow through for all appointment requests required by EMD by next working day
   Tracking of appointments requested and booked in EMD
   

Secondary Responsibilities and Duties (20%)

• I. Driving of Ambulance – to be deployed in times of emergency
• II. Buddy and train newly joined PROs
• III. Ensure the Family Counselling Room is neat & tidy
• IV. Additional responsibilities as assigned by Operations Director/Manager/Executive
• V. Keep inventory of supplies and inform Administrative Assistant for replenishment
• VI. Make appointments for patients discharged from Emergency

1. Offer helping hand to Patients in need in the waiting area

Responsibilities:

• Conduct daily preventive & corrective maintenance at remote work site
• Attend emergency site issues and response to site within service level of agreement
• Keep track and prepare service report for preventive & corrective maintenance
• Submit service report on daily basis
• To perform rotating standby duty
• To prepare spare part list and perform stock take of maintenance spares with client
• To liaise with other co-workers / departments and Customer
• Preparation of project submissions, ensure up-to-date documents and final submission of project documentation
• To responsibilities include project planning, co-ordinate, implement and manage security & communications related systems projects

Requirement:

• Diploma/Degree in Electrical & Electronics or IT discipline.
• At least 1 years hands-on experience in maintenance work in CCTV, Card Access Control, Intrusion Detection, ELV System,
• Good knowledge of Electrical / electronic control system
• Good knowledge on communication protocol will be advantage
• Strong execution and troubleshooting skills at remote site work
• Able to work independently with minimum supervision and under pressure
• Willing to work in outdoor environment
• Willing to be on standby on call duty

Requirements:

• Fluent in English and basic mandarin
• Relevant experience for minimum 3 years
• Able to communicate with colleagues from different levels
• Compulsory PC skills
• Able to assist in Retail & Production as and when required

Job Description:

• Attending to customers enquiry & feedbacks
• Assist in production where necessary
• Co-ordinate with Operations team
• Replying emails and follow up
• Travel to other branches to assist with retail dutiies
• Willing to work long hours

Job Responsibilities:

Identify, select, and evaluate new equipment/ new technology to support current and future requirements for FEOL area

- Define, development and establish new equipment design/ capability requirements aligned to Process and Packaging Roadmap

- Develop and engage creative solution for new equipment capabilities/ solution to identified constraints or future technology requirements

- Work with equipment suppliers to develop new capability

- Engage in active participation in Package Development Engineering activities

- Conducts equipment benchmarking to establish the equipment suppliers and platforms for future need

- Create decision matrix for equipment and material selection

Installation and qualification of new equipment platform and handover to production group (pilot line setup)

- Plan/submit capital request to acquire new Equipment

- Create purchasing specification (Doc2) document

- Establish the new equipment qualification criteria and activities roadmap with respective functional - team

- Establish project handover requirements and procedures upon machine qualification

- Prepare documentation for handing over with respective site owner

- Conduct data gathering for low volume production

- Conduct training for Site representatives

- Feedback loop for Continuous Improvement after mass volume production

Maintain a matrix of key equipment platform capability and constraints (TOR - Tool of Records) on current and new equipment platform

- Maintain and regularly update the TOR, with inputs from local or other assembly site

- Maintain general knowledge of process and material characteristics and translate to equipment design requirement

- Search continually for new equipment or suppliers with improved or new capability that is aligned to Process/Packaging need

Collaborate with production group on upgrades of existing production equipment through continuous improvement projects

- Maintain knowledge of design constraints and weakness of existing platform

- Participate in the continuous improvement projects involving equipment improvement and upgrades

Job Requirements/ Qualifications:
- PhD/Masters/Bachelor’s Degree in Electrical & Electronic, Material, Mechanical Engineering, Physics & Applied Physics or Equivalent Work Experience Required
- Minimum 2 years’ experience in related semiconductor industry
- Experience with technical knowledge on assembly and/or wafer bumping packaging technology
- Advantage packaging technology and Front end of line background will be preferable and plus point
- Understanding and/or experience in equipment automation solution e.g. GEM300, AMHS and IIOT solution for datamation such as APC, FDC, E3, PCS, SPC) is a plus
- Fast learner, with initiative and independence (min supervision)
- Good teammate, ability to integrate and cooperate with cross function teams and external vendors
- Strong communication and presentation skills
- Understanding of business needs and customers’ requirement
- Strong project management skills to ensure execution to timelines

Key Responsibilities:

• Development of Analog/Mixed-Signal circuits from specifications to prototypes.
• System-Level analysis and evaluation, full-chip architecture design, analysis, modeling, simulation, and integration.
• Schematic entry, corner simulation, layout consideration, and post-layout simulation.
• Work closely with the layout engineer to conduct the physical implementation (layout) and chip floor planning.
• Responsible for post-layout extraction and parasitic analysis.
• Able to work with other designers, Chip Architects, and layout engineers to achieve full-chip integration, place and route, top-level verification, and tape out.

Requirements:

• Ph.D./Master/Degree in Electrical Engineering or Microelectronics with excellent technical background in Analog /Mixed-Signal IC design
• Min. 5 years of experience in CMOS Analog IC design and simulation
• Good design experience in Analog IC design involving two or more of the following blocks: low noise pre-amplifier (low offset, high CMRR, high PSRR and bandwidth up to 600MHz), CMOS Gigahertz Oscillator, switched capacitor circuit, LDO, Differential Amplifier, comparator, Opamp, TIA, and Bandgap Reference and high-frequency full-wave rectifier, etc.
• Good design knowledge in ESD and Latch-Up.
• Experience in isolator devices (capacitive-coupler or optical-coupler) and photodetector-associated circuits will be an added advantage.
• Experience with sigma-delta modulators and IO drivers will be an added advantage.
• Good working knowledge of relevant analog IC design and simulation tools (Spice or its equivalent)
• Basic understanding and can develop simple design-related scripts with some common script languages, such as perl, Tcl, matlab or cadence skill etc.
• A team player with good communication skills.
• Able to work independently, flexibly, and creatively.

Key Responsibilities:

• Development of Analog/Mixed-Signal circuits from specifications to prototypes.
• System-level analysis and evaluation, full-chip architecture design, analysis, modeling, simulation, and integration.
• Schematic entry, corner simulation, layout consideration, and post-layout simulation.
• Work closely with the layout engineer to conduct the physical implementation (layout) and chip floor planning.
• Responsible for post-layout extraction and parasitic analysis.
• Able to work with other designers, Chip Architects, and layout engineers to achieve full-chip integration, place and route, top-level verification, and tape out.

Requirements:

• Ph.D./Master/Degree in Electrical Engineering or Microelectronics with excellent technical background in Analog /Mixed-Signal IC design
• Min. 8 years of experience in CMOS Analog IC design and simulation
• Good design experience in Analog IC design involving two or more of the following blocks: low noise pre-amplifier (low offset, high CMRR, high PSRR and bandwidth up to 600MHz), CMOS Gigahertz Oscillator, switched capacitor circuit, LDO, Differential Amplifier, comparator, Opamp, TIA, and Bandgap Reference and high-frequency full-wave rectifier, etc.
• Good design knowledge in ESD and Latch-Up.
• Experience in isolator devices (capacitive-coupler or optical-coupler) and photodetector-associated circuits will be an added advantage.
• Experience with sigma-delta modulators and IO drivers will be an added advantage.
• Good working knowledge of relevant analog IC design and simulation tools (Spice or its equivalent)
• Basic understanding and can develop simple design-related scripts with some common script languages, such as perl, Tcl, matlab or cadence skill etc.
• A team player with good communication skills.
• Able to work independently, flexibly, and creatively.

Key Responsibilities:

• Create application design by working with technical leads and architects.
• Create and maintain high-quality Design documentation.
• Produce code with established design principles including static and dynamic code analysis.
• Proactively learn related architectural components including Databases, Message Broker\Contribute to deployment activities including Dockerization, CI/CD pipelines.
• Collaborate in a multi-cultural team.

Requirements:

• 5+ years of experience in Cloud Application development.
• Strong programming knowledge in one or more programming languages – preferably in Python / Golang / Java.

1. Able to produce a clear and maintainable codebase. Knowledge of clean coding practices such as S.O.L.I.D is essential.
2. Demonstrate skills in unit testing and appreciate the benefits of test suites.

• Demonstrate knowledge of REST API best practices and design guidelines.

1. Strong skill set in one or more REST API frameworks – such as Spring Boot, FAST API, and Flask.
2. Expected to know the performance, deployment, and security considerations of REST API

• Highly desirable to have GraphQL experience supporting Frontend applications.
• Hands-on experience in one or more relational Database systems – preferably in PostgreSQL.

1. Demonstrate ability to independently design Schema, usage of ORM tools, and write plain SQL.

• Working knowledge of event-driven architecture and experience in one or more Message Brokers, preferably Kafka.
• Essential to know the fundamentals of containerized applications.
• Able to work by integrating design with other teams even with insufficient/partial information.
• Desirable to have a working knowledge of public cloud infrastructure, preferably in AWS.

Key Responsibilities:

• Development of Analog/Mixed-Signal circuits from specifications to prototypes.
• System-level analysis and evaluation, full-chip architecture design, analysis, modeling, simulation, and integration.
• Schematic entry, corner simulation, layout consideration, and post-layout simulation.
• Work closely with the layout engineer to conduct the physical implementation (layout) and chip floor planning.
• Responsible for post-layout extraction and parasitic analysis.
• Able to work with other designers, Chip Architects, and layout engineers to achieve full-chip integration, place and route, top-level verification, and tape out.

Requirements:

• Ph.D./Master/Degree in Electrical Engineering or Microelectronics with excellent technical background in Analog /Mixed-Signal IC design
• Min. 3 years of experience in CMOS Analog IC design and simulation
• Good design experience in Analog IC design involving two or more of the following blocks: low noise pre-amplifier (low offset, high CMRR, high PSRR and bandwidth up to 600MHz), CMOS Gigahertz Oscillator, switched capacitor circuit, LDO, Differential Amplifier, comparator, Opamp, TIA, and Bandgap Reference and high-frequency full-wave rectifier, etc.
• Good design knowledge in ESD and Latch-Up.
• Experience in isolator devices (capacitive-coupler or optical-coupler) and photodetector-associated circuits will be an added advantage.
• Experience with sigma-delta modulators and IO drivers will be an added advantage.
• Good working knowledge of relevant analog IC design and simulation tools (Spice or its equivalent)
• Basic understanding and can develop simple design-related scripts with some common script languages, such as perl, Tcl, matlab or cadence skill etc.
• A team player with good communication skills.
• Able to work independently, flexibly, and creatively.
• Candidates with no prior working experience are welcome to apply.

Key Responsibilities:

• Create application design by working with technical leads and architects.
• Create and maintain high-quality Design documentation.
• Produce code with established design principles including static and dynamic code analysis.
• Proactively learn related architectural components including Databases, Message Broker\Contribute to deployment activities including Dockerization, CI/CD pipelines.
• Collaborate in a multi-cultural team.

Requirements:

• 3+ years of experience in Cloud Application development.
• Strong programming knowledge in one or more programming languages – preferably in Python / Golang / Java.

1. Able to produce a clear and maintainable codebase. Knowledge of clean coding practices such as S.O.L.I.D is essential.
2. Demonstrate skills in unit testing and appreciate the benefits of test suites.

• Demonstrate knowledge of REST API best practices and design guidelines.

1. Strong skill set in one or more REST API frameworks – such as Spring Boot, FAST API, and Flask.
2. Expected to know the performance, deployment, and security considerations of REST API

• Highly desirable to have GraphQL experience supporting Frontend applications.
• Hands-on experience in one or more relational Database systems – preferably in PostgreSQL.

1. Demonstrate ability to independently design Schema, usage of ORM tools, and write plain SQL.

• Working knowledge of event-driven architecture and experience in one or more Message Brokers, preferably Kafka.
• Essential to know the fundamentals of containerized applications.
• Able to work by integrating design with other teams even with insufficient/partial information.
• Desirable to have a working knowledge of public cloud infrastructure, preferably in AWS.

The Snr EUC Engineer manages the IT support function. He provides management to a group of IT professional and support staff and focuses on setting goals and priorities. He/She plans and directs the information processing activities of the organisation and coordinates the effective design, implementation and operation of management information systems and applications. He oversees the maintenance and upgrading of support systems and conducts on-site training to promote efficient operations.

Implement IT Support Service Plans

• Lead the implementation of support services across the organisation

• Define best practices and Service Level Agreements for the support function

• Establish performance and reporting measures to provide an effective and efficient level of service

Manage IT support Activities

• Identify actions to maintain or improve levels of service

• Advise the business on IT support metrics and capabilities

Oversee System Maintenance

• Prioritise activities to ensure continuity of service and prompt issue resolution

• Oversee the compiling of data for reporting purposes

• Review trends and patterns

• Plan installation of hardware equipment, software and maintenance agreements

• Recommend acquisition of new technology and software

Provide Incident Resolution Guidance

• Analyse enquiries to identify recurring user problems, recommend solutions, and to identify areas where service can be improved

• Respond to more complex, escalated enquiries from team members

• Evaluate results of investigation reviews

• Develop problem solving guidelines, checklists, or other materials to assist staff to respond to user problems that are recurring or routine

• Oversee disaster recovery planning and testing

Requirements:

• Have prior technical knowledge on End User Computing technologies, not limited to Desktop Endpoint Management, Win10 / 11 Security Patch Management, Asset Management, GPO policy management, Active Directory Administration, Win 7 / 10 / 11 migration (plus point), M365 administration (plus point), SCCM & Bitlocker (MBAM) administration (plus point), Software deployment management (plus point)

• Have vendor management experience or have experience managing subcontractors will be an advantage

• Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays

Key Responsibilities:

• Create application design by working with technical leads and architects.
• Create and maintain high-quality Design documentation.
• Produce code with established design principles including static and dynamic code analysis.
• Proactively learn related architectural components including Databases, Message Broker\Contribute to deployment activities including Dockerization, CI/CD pipelines.
• Collaborate in a multi-cultural team.

Requirements:

• 8+ years of experience in Cloud Application development.
• Strong programming knowledge in one or more programming languages – preferably in Python / Golang / Java.

1. Able to produce a clear and maintainable codebase. Knowledge of clean coding practices such as S.O.L.I.D is essential.
2. Demonstrate skills in unit testing and appreciate the benefits of test suites.

• Demonstrate knowledge of REST API best practices and design guidelines.

1. Strong skill set in one or more REST API frameworks – such as Spring Boot, FAST API, and Flask.
2. Expected to know the performance, deployment, and security considerations of REST API

• Highly desirable to have GraphQL experience supporting Frontend applications.
• Hands-on experience in one or more relational Database systems – preferably in PostgreSQL.

1. Demonstrate ability to independently design Schema, usage of ORM tools, and write plain SQL.

• Working knowledge of event-driven architecture and experience in one or more Message Brokers, preferably Kafka.
• Essential to know the fundamentals of containerized applications.
• Able to work by integrating design with other teams even with insufficient/partial information.
• Desirable to have a working knowledge of public cloud infrastructure, preferably in AWS.

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Responsibilities:

1. Responsible for the secure operation and maintenance and development of the core transaction system database and related foundational platform systems.

2. Design and implement high availability solutions for databases to ensure 99.99% or higher availability.

3. Perform fault diagnosis and emergency response, analyzing and resolving database performance issues while accurately identifying root causes in a timely manner.

4. Optimize SQL, providing suggestions for improvement and optimization of problematic SQL queries.

5. Conduct forward-looking research on database technologies and promote their implementation and usage.

6. Provide technical consultation and system support services to project managers or system leaders.

Qualifications:

1. Over 3 years of work experience, including at least 3 years in dedicated SQL Server database operation management and technical support.

2. Proficient in using Performance Dashboard, SQL Profiler, and related diagnostic tools

3. In-depth understanding of indexing, physical and logical storage, execution plans, and blocking and deadlocking

4. Skilled in backup and restoration, DBCC, database clustering, mirroring, replication, and distribution, with a strong understanding of relevant Windows platform knowledge (clustering/AD domain). Candidates with experience in two or more database technologies, including SQL Server, will be preferred.

5. Familiar with Linux, Windows, IIS, SQL Server, Apache/Nginx, MySQL.

6. Knowledgeable about the architecture, replication, high availability, monitoring, and backup mechanisms of SQL Server and MySQL, with practical maintenance experience preferred

7. Proficient in SQL statements for SQL Server and MySQL, including writing stored procedures and designing table structures.

8. Detail-oriented, patient, calm under pressure, responsible, willing to research technology, and highly interested in DBA work, with good communication skills and a spirit of teamwork.

Job Description

As Engineer of MSB Lean Manufacturing, you will manage the implementation of Lean transformation methodologies and tools in Assembly, Test and SSD manufacturing at MSB. You will collaborate closely with site functional teams to identify, explore and implement lean methodologies and tools to drive improvements in throughput, labor productivity, yield, and cycle time performance.

Responsibilities:

• Lead the adoption and implementation of Lean methodologies and tools across Assembly, Test, and SSD manufacturing.
• Facilitate continuous improvement events across different functional teams (e.g., Kaizen, Value Stream Mapping (VSM), Projects, Workshops).
• Develop and sustain programs and systems to foster a Lean culture.
• Conduct labor productivity analyses (e.g., Touch-time, MMR, spaghetti charts) to enhance operator and technician efficiency and reduce operational errors.
• Oversee Utilization/ Overall Equipment Effectiveness (OEE) to identify key sources of losses and improvement opportunities.
• Collaborate with functional experts to identify areas for improvement through the application of Lean methodologies and tools.
• Propose Lean approaches and initiatives, including Kaizen and Continuous Improvement Projects.
• Act as the key integrator between central and site functional teams, developing, driving, and communicating progress on critical Lean improvement initiatives.
• Develop an overall view of critical initiatives and their impact on key performance indicators.
• Provide visibility on program status, including key achievements with clear ownership.
• Trigger interventions to ensure programs stay on track towards targets.
• Support regular reporting and meetings with senior leadership, including deep dives for weekly/monthly reports and ad-hoc senior management updates.

Requirements

• Bachelor’s /master’s in Industrial and system engineering, engineering management, Production & Operation Management, or related field.
• Strong project management, analytical skills and problem solving skills
• Possess good communication and interpersonal skills, with the ability to work effectively with multiple multi-functional teams.
• Knowledge of Semiconductor processes, engineering and/or manufacturing operations
• Background in Overall Equipment Effectiveness (OEE) and/or Lean manufacturing fundamentals will be beneficial

Keen on the role? Apply now!

Key Responsibilities:

• Work along with the development teams to onboard the Project onto AWS Platform
• Guiding the continuous integration, continuous deployment, continuous testing & continuous monitoring
• Work closely with the development team and operation team to ensure project delivery and maintain compliance standards.
• Set up, deploy, and maintain scalable, high-availability systems.
• Perform and automate provisioning and security hardening of systems.
• Set up and maintain CI/CD, automated testing, development, and delivery environments.
• Writing scripts/programs for service monitoring and health checks of systems
• Day-to-day monitoring, backup, deployment, and maintenance of systems

Requirements:

• Bachelor's or Master’s Degree in information engineering, information management or computer science
• Minimum 5 years in the software development industry or server infrastructure setup
• At least 3-years’ experience working closely with infrastructure, Experience in Linux, Windows
• Network troubleshooting is a plus.
• Good hands-on experience in using AWS Cloud
• Experience with IAC / config management tools (Terraform, Ansible, Puppet etc.)
• Good understanding of hardware infrastructure systems (network switches, firewalls, router etc.) and Linux operating system
• Good understanding of DevOps Principles and practices
• Experience with cloud orchestration, configuration management and auto-scaling techniques
• Experience on building and developing CI/CD pipeline and workflow.
• Cloud & DevOps Certifications e.g., AWS Solution Architect, DevOps is a plus.

Key Responsibilities:

• Develop hardware for switched-mode power supplies and battery chargers.
• Perform topology selection, circuit design, component selection, and power loss calculations based on customer specifications.
• Design schematic and PCB layout based on product design.
• Craft test and verification plan to ensure product design can comply with customer requirements.
• Ensure the product can meet safety and certification requirements.
• Resolve issues with design promptly based on customer and internal feedback.
• Liaise with multiple parties – customer, factory, and internal/external stakeholders to ensure successful delivery of the product.
• Good communication skills to ensure effective collaboration within a diverse team.
• All experience levels are welcome – job grade and salary will be commensurate with relevant experience.

Requirements:

• BSc, MSc, PhD, or researcher with Min. 3 years experience.
• Knowledge of power electronics topologies and design – flyback, boost PFC, LLC, PSFB.
• Experience designing CC/CV charger systems and working on power supplies with power levels >500W.
• Working experience in schematic design and PCB layout software, e.g. OrCAD, PADS, or other equivalent software
• Familiar with simulation tools, e.g. LTspice, PSIM, or other equivalent software
• Acquainted with test equipment such as AC/DC source, electronic load, oscilloscope, and soldering iron.
• Candidates with the below skillsets will be an added advantage.

1. Experience in volume manufacturing.
2. Experience in the automotive industry.

Key Responsibilities:

• Work along with the development teams to onboard the Project onto AWS Platform
• Guiding the continuous integration, continuous deployment, continuous testing & continuous monitoring
• Work closely with the development team and operation team to ensure project delivery and maintain compliance standards.
• Set up, deploy, and maintain scalable, high-availability systems.
• Perform and automate provisioning and security hardening of systems.
• Set up and maintain CI/CD, automated testing, development, and delivery environments.
• Writing scripts/programs for service monitoring and health checks of systems
• Day-to-day monitoring, backup, deployment, and maintenance of systems

Requirements:

• Bachelor's or Master’s Degree in information engineering, information management or computer science
• Minimum 3 years in the software development industry or server infrastructure setup
• At least 1-year of experience working closely with infrastructure, Experience in Linux, Windows
• Network troubleshooting is a plus.
• Good hands-on experience in using AWS Cloud
• Experience with IAC / config management tools (Terraform, Ansible, Puppet etc.)
• Good understanding of hardware infrastructure systems (network switches, firewalls, router etc.) and Linux operating system
• Good understanding of DevOps Principles and practices
• Experience with cloud orchestration, configuration management and auto-scaling techniques
• Experience on building and developing CI/CD pipeline and workflow.
• Cloud & DevOps Certifications e.g., AWS Solution Architect, DevOps is a plus.

Key Responsibilities:

• Work along with the development teams to onboard the Project onto AWS Platform
• Guiding the continuous integration, continuous deployment, continuous testing & continuous monitoring
• Work closely with the development team and operation team to ensure project delivery and maintain compliance standards.
• Set up, deploy, and maintain scalable, high-availability systems.
• Perform and automate provisioning and security hardening of systems.
• Set up and maintain CI/CD, automated testing, development, and delivery environments.
• Writing scripts/programs for service monitoring and health checks of systems
• Day-to-day monitoring, backup, deployment, and maintenance of systems

Requirements:

• Bachelor's or Master’s Degree in information engineering, information management or computer science
• Minimum 8 years in the software development industry or server infrastructure setup
• At least 5-years’ experience working closely with infrastructure, Experience in Linux, Windows
• Network troubleshooting is a plus.
• Good hands-on experience in using AWS Cloud
• Experience with IAC / config management tools (Terraform, Ansible, Puppet etc.)
• Good understanding of hardware infrastructure systems (network switches, firewalls, router etc.) and Linux operating system
• Good understanding of DevOps Principles and practices
• Experience with cloud orchestration, configuration management and auto-scaling techniques
• Experience on building and developing CI/CD pipeline and workflow.
• Cloud & DevOps Certifications e.g., AWS Solution Architect, DevOps is a plus.

This role is for a technical support position and they will be responsible for overseeing the project initiated by APAC Infrastructure as a Service (IaaS) team. They must ensure that the project deliverables are delivered on time and aligned to agreed SLAs and processes.They will help ensure the quality of IaaS services remains consistently high, that operating policies are developed or are strictly followed, and adhere to all IT security policies to maintain system integrity and quality.

Key Responsibilities:

Technical Management Responsible for the overall BAU support operations of IaaS systems in APAC (infrastructure in Australia, Singapore, Hong Kong and Japan) and regional oversight of the rest of APAC countries

.Must have skills in :Microsoft Windows Server 2012, 2016 & 2019 Microsoft Active Directory ITIL 3 or 4 Foundation

Good to have skills :PowerShell scripting

• Must have experience working on virtual technology platform VMware websphere 6.x or Microsoft HyperV 2019.
• Must know how to manage Active Directory for the authentication and privilege account management.
• Candidate must be competent on how to manage the OS on physical servers and virtual servers.
• Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network
• Strong knowledge on governance, server administration and services in cloud based environments. In short, able to follow the bank’s standards, processes and procedures.
• Proficiency in handling and/or contribution to complex IT projects.Knowledge and experience with Ansible Tower, Ivanti, Centrify, Veritas and BMC software.
• Knowledge using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies.
• Have good scripting skills, in PowerShell, Python or other programming languages.
• Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams.
• Project Management experience is a bonus

| | Specific Qualifications Required | |

• A professional certification in any of the Operating Systems listed.
• Qualified in ITIL 3 or 4 Foundation

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Responsibilities

Middleware Administration

• Responsible for providing technical services to support environment provisioning, software integration and projects from deployment planning, setup & testing, pre-production readiness to production cutover;
• Hands-on experience on Middleware technologies such as Webserver Apache, IIS, WebLogic, JAVA & .NET based Application server, SSO server, Scheduling and Enterprise Backup;
• Responsible for software upgrades and patching ensuring that the platforms are performing to their potential & meet security compliance;
• Collaborate with Cyber Security and identify solutions for remediation of vulnerabilities in the web and middleware infrastructure;
• Developing and maintaining infrastructure/process logs, documentation, process metrics and capacity trending will be part of the daily activities;
• Participate in 24/7 support by acting as an escalation point for any production issues;
• Responsible for monitoring and optimizing the performance of middleware systems. This may involve diagnosing and resolving issues related to scalability, throughput, latency, and overall system efficiency.
• Work closely with developers, system administrators, and other stakeholders to understand their requirements and provide technical support;
• Stay current with trends and incorporate emerging technology to benefit the platform for on premise and cloud solutions;

Requirements

• At least 3-5 years of Middleware support experience, preferably in large-scale government projects;
• Candidate with strong infrastructure/technical background with knowledge on message-oriented applications in cloud-native architecture will have an advantage;
• Strong understanding of high-availability architectures. Hands-on experience in Clustering, Load Balancing and failover management;
• Work under minimal supervision and take ownership of middleware incidents end to end
• A good working knowledge in UNIX-platform based Web-App administration is a must;
• Good verbal and written communication skills.
• Strong analytical and problem solving skills.
• Good interpersonal and team management skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions! The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Ob behalf of our client who is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as Senior Sales & Marketing Executive.

Responsibilities

- Achieve sales objectives within product range or assigned districts.

- Pursue sales leads, conclude orders, and initiate internal sales process and logistics.

- Provide technical solutions to Consultants prior to tender calling

- Understanding of local Codes (COP) for Equipment systems

- Attend tender interviews

- For secured contracts, to attend project meetings as and when required

- Handle variation orders

- Manage account receivables

- Visits to customers

Requirements

- Minimum diploma in Electrical/Mechanical/Mechatronics Engineering

- Proven sales record and handle of tender sales

- Good customer relationship management

- Applicants must be based in Singapore currently

Benefits

- Permanent placement

- Career progression

- Sizable organisation in the evergreen industry

Location: East

EA License: 22C0971 | EA Registration: R21101298

Job Summary

The Water Treatment Marketing Support Engineer will provide technical support to the marketing team, focusing on membrane filtration technologies and water treatment solutions. This role involves collaborating with sales teams, customers, and engineering departments to effectively communicate product benefits, conduct market research, and support business development initiatives.

Key Responsibilities

1. Technical Support: Provide in-depth technical knowledge of water treatment processes, particularly membrane technologies (e.g., Nano Filtration, Reverse Osmosis) to assist the marketing and sales teams.
2. System Design: Develop and optimize designs for membrane filtration systems, including Nano Filtration and Reverse Osmosis technologies.
3. Water Quality Assessment: Analyse raw water quality data to determine treatment requirements and evaluate the effectiveness of membrane technologies.
4. Membrane Selection: Evaluate and select appropriate membranes based on performance specifications and project requirements.
5. Process Optimization: Identify opportunities to enhance system efficiency and increase water recovery rates.
6. Troubleshooting: Support operational teams in diagnosing issues related to membrane fouling, scaling, and maintenance.
7. Documentation: Maintain accurate records of system performance, maintenance activities, and compliance with quality standards.
8. Customer Engagement: Engage with customers to understand their requirements and provide tailored solutions that meet their specific water treatment challenges.
9. Training and Education: Develop training materials and conduct workshops for internal teams and customers on product features, benefits, and applications.
10. Marketing Materials: Contribute to the creation of marketing collateral such as brochures, case studies, and technical papers that highlight product advantages and applications.
11. Feedback Loop: Gather customer feedback on products and services to inform future product development and marketing strategies.

Qualifications

1. Diploma, equivalent or higher, with a major in Chemical Engineering, Environmental Engineering, Water Resource Management, or a related field.
2. Knowledge of design and visualization software such as AutoCAD is a plus.
3. Experience: Minimum of 3 years of experience in water treatment processes or related fields with a focus on membrane technologies.
4. Communication Skills: Excellent verbal and written communication skills for interacting with technical teams, customers, and stakeholders.
5. Presentation Skills: Ability to present complex technical information clearly and effectively to diverse audiences.
6. Bilingual in English and Chinese is required.
7. Technical Skills:

6.1. Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).

6.2. Familiarity with water quality parameters and analytical methods.

6.3. Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$3200 – S$ 4200.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City/PUB Water Exchange

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Center Officer to join our team! In this role, you will be the first point of contact for customers, managing inbound calls and emails with efficiency and empathy. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

JOB DESCRIPTION – CUSTOMER SERVICE OFFICER (Email and call)

The Customer Service Officer will be working for the Contact Center project. You will be responsible for handling a diverse range of enquiries from members of public via email, call and live chat. You will endeavour to provide a high level of service to MOPs, supported by the Team Leaders and Supervisor, as well as Points of Contact (POCs). A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

ROLES AND RESPONSIBILITIES

• Attend to enquiries, feedback & complaints via email, call and live chat.

• Resolve MOP’s queries efficiently and within stipulated datelines

• Liaise with external stakeholders with regards to enquiries and feedback.

• Escalate issues to the relevant internal line units and see to their resolution.

• Practice the no wrong door policy and warm transfer MOPs to the correct government agency.

• Participate in daily systems testing to ensure a high level of systems uptime.

• Any other ad-hoc duties as assigned by your Supervisor and Team leader.

REQUIREMENTS

· At least A Level/ Diploma/Degree holder

· Experience in Customer Service/Call Centre will be an added advantage.

· Excellent verbal and written communication skills and troubleshooting and problem-solving skills to resolve complex issues with little or no supervision.

· Independent, reliable and responsible

· Adaptable and fast learners

· Comfortable with accessing and checking various IT Systems.

*Flexible work schedule: 8.30am-6.00pm / 11.00am-8.30pm /830pm to 8.30am

*4 - 5 days workweek (including one weekend) and work on Public Holiday with scheduled shifts when needed.

*Training will be provided

*Salary range: $2000-$2700

Role Profile

This technical solution focused role is accountable to setup applications and database and ensure their optimal performance to support various GovTech projects.

Key Responsibilities:

• Setup the application and database
• Perform analysis and review software application functionality and design and suggest improvement to enhance the design to cater for new services
• Consult with software development team, internal users, and clients to improve application performance
• Administer the application including user account management and configuration of the application
• Generate Test Plans and Test Procedures for User Acceptance Tests (UAT)
• Conduct UAT and prepare final UAT Reports
• Keep a record of configuration changes and scheduling application updates
• Support production issues such as establishing root causes of application issues and liaise with the software vendor to resolve issues
• Take care of application migration and new release roll-out
• Document processes and monitor application performance metrics
• Develop tools needed by L1/L2 that will help them with their investigation process

Competence (Knowledge, Skills and Abilities):

• Good understanding of the software and hardware environments for CCTV/networked cameras system
• Proficient in Video and IoT management application, software analysis and design, as well as proposal write up
• Good knowledge on the key features of the CCTV / Networked Video / Security Camera / Video Management product in the market
• Sound network knowledge (Internet Protocols, TCP/IP, DNS, DHCP, SNMP, Network Architecture etc.)
• Familiar with Golang, Node JS, JavaScript, Windows Server OS, CentOS, Ubuntu OS and MongoDB

Requirements:

• High level problem solving and communication skills
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction

Education & Experience:

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or related field
• At least 3-5 years working experience in Video and IoT Management application, software analysis and design

About NSING:

As part of Nations Technologies Group, NSING was founded in 2018 in Singapore bringing high-performance semiconductor products and solutions to global semiconductor industry. Our products includes General and Secure MCU, Secure IC for TPM (Trusted Platform Module), Bluetooth Low Energy BLE and BMS (Battery Management System). When you join NSING, you will be part of a talented team in the Singapore R&D Center where we develop high performance MCU targeting for Industrial and Edge AI applications.

Your Role:

As a SoC Design Verification Engineer, you will be you would be part of a passionate team developing and deploying state-of-the-art verification methodologies in ever-increasing design complexities, from UVM, C co-simulation, to mixed-signal simulation and formal verification. You will be part of the Singapore team in developing high performance MCU chips.

• Develop detailed verification plans based on design specifications and architectural requirements.
• Create and maintain test benches for complex digital designs using System Verilog and UVM (Universal Verification Methodology).
• Write, debug, and execute test cases to verify functionality, performance, and power consumption of our SoC products.
• Collaborate with design engineers to identify, analyze, and resolve design issues.
• Conduct coverage analysis and drive verification closure to ensure all functional requirements are met.
• Mentor junior verification engineers, providing technical guidance and support.
• Continuously improve verification processes and methodologies to enhance efficiency and effectiveness.
• Participate in design and verification reviews, providing constructive feedback and recommendations.
• Stay updated with the latest industry trends and advancements in verification techniques and tools.

Your Skills and Experiences:

• Education：Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field.
• Experience: 5 years+ prior industry experience of design verification including significant System Verilog and UVM usage.
• Technical skills:

-Deep knowledge of digital logic design, SOC architecture and microarchitecture

- Proficient in simulation-based verification methodologies and languages such as UVM and System Verilog

- Skilled in developing and maintaining test benches, test cases, and verification environments

- Experience across the full verification cycle from initial planning to final tape out

• Preferred skills:

- Knowledge of low-power design techniques and verification methodologies.

- Knowledge of hardware-software co-simulation mixed-signal verification techniques.

- Knowledge of gate level simulation methodologies.

Other Skills:

• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively in a cross-functional environment.
• Flexibility and adaptability and demonstrates ability to manage multiple tasks and projects, prioritizing effectively to meet deadlines.

Key Responsibilities:

• Liaise with Solutions team to understand systems design
• Perform installation, configuration and maintenance of network devices and AD server / management server on-site
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation
• Ensure systems design conforms to contract and technical requirements
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues
• Attend to preventive and corrective maintenance to backend system

Competence (Knowledge, Skills and Abilities):

• Skills in relating to and servicing the customers with a win-win mind set
• Skills in troubleshooting technical problems related to servers, routers, switches, and IoT devices.
• Good knowledge of the security and surveillance solutions landscape and industry trends
• Knowledge on Microsoft Clustering, Active Directory, Agent VI, Milestone, VMware and IT Security is required
• Knowledge of CentOS, Ubuntu, VMware (ESXi), Firewall, Networking, and Windows Server OS
• Proficient in Active Directory, Certificate Services, Virtualization technology, and cyber security is required
• Skills in planning and scheduling
• Professional Certificate in MCSE and CISSP would be an advantage

Requirements:

• Minimum Degree in Computer Engineering or related discipline
• At least 3 years’ experience in a similar capacity
• Experience in installation on Server / Client configuration, Network Storage and IT Network