• Managing large amount of incoming calls and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Coordinate with the Maintenance, Installation and Delivery Support Team to resolve Customer's concerns.
• Follow up and update customer status and information
• Other ad-hoc duties assigned

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

· Greet and meet people coming into The SKILT Centre and direct them to appropriate areas

· Efficient handling of call inquiries and providing general information of services in The SKILT centre

· Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages

· Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions

· Generate and calculate invoice, record, collect payment, and issuance of receipts on time

· Handle changes in billing, refunds, and credits.

· Handle closing, settlement, and payment collection

· Provide cross-coverage of other Service Relations Officer who may be on leave.

· Support operation functions as and when needed

· Monitor general hygiene and cleanliness of The SKILT Centre

· Any other ad-hoc duties assigned by the management

Requirement

· Min. diploma in any discipline

· 2 years’ working experience in administration, customer service and/or receptionist role

· Fresh school leavers are welcome , training provided

· Good interpersonal and communication skills

· Positive working attitude and customer centric mindset

· Customer service mindset

· Meticulous and organised with attention to detail

· Ability to work independently and as a team.

· Enjoy working in fast-paced environment

· Proficient in MS Office

· Hard working and keen to learn

Work Hours and Location

Upper Thomson or Bukit Timah

Office Hours ( 5.5 days work week)

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $4,000.00 per month

Interested applicants may apply with a cover letter and resume to:

a[email protected]

We regret that only shortlisted candidates will be notified.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Infrastructure System Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

A little about you:

• Bachelor's degree in a relevant field.
• At 3 to 5 years of experience in administering Windows-based systems and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Certifications such as MCSE, MCSA, or equivalent are a plus.

What you might also need to have:

• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment
• F5 load balancers and RSA security solutions
• Splunk for log management and data analysis

Job Description & Requirements

• Troubleshooting security and network problems.
• Testing and identifying network and system vulnerabilities.
• Identify security gaps, perform threat risk assessments in current setup and propose mitigating measures.
• Standardize and refine security incident response and escalation processes.
• Mitigate and contain threats when detected.
• Escalate security incidents and non-compliances on a timely basis.
• Monitor information security alerts triage, mitigate, and escalate issues as needed.
• Provide security advisory to end users on regular basis.
• IT Security Management of various aspect, e.g. network security, server security, application security, end point security, email security, physical access security, logical access security, etc.

Requirements

• Diploma/ Bachelor's Degree in IT/Computer Science/Cyber Security or Engineering related fields.
• Professional Certification and at least 5 years’ hands on experience in routing & switching preferred CCNP.
• Strong analytical, problem-solving, and decision-making skills.
• Understanding of network protocols and troubleshooting.
• Ability to manage multiple priorities and work effectively under pressure
• Hands on experience on one or more of the following skills as below:-
• Routing & Switching - Cisco / FortiSwitch / HP
• Firewall - Sophos / Fortigate / Palo Alto / Forcepoint
• WIFI AP - Ruckus / Aruba / Ubiquiti
• Willing to learn Work endpoint security, SIEM, secured remote access, MFA, Identity Access Management and Privileged Access Management.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior/ Cyber Engineer (Splunk) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Prevent, identify, contain and eradicate cyber threats to networks through monitoring, intrusion detection and protective security services to information systems including local area networks/wide area networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile/cellular, cloud, security devices, servers and workstations.
• Responsible for the overall security for collecting information systems, investigates and reports any suspected and confirmed security violations.
• Support the full system engineering life-cycle, including requirements analysis, design, development, implementation, integration, test, and documentation.

A little about you:

• Experience in networking
• Current or former completed Splunk training / exams
• Prior experience a in Splunk professional services role
• Certificate requirements: Splunk Certified Enterprise Admin /Splunk Certified Architect
• Experience in automating Splunk Deployments and orchestration with in a Cloud environment
• Only Singaporeans need apply

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Company’s Profile

Founded in USA as an IT Robot Deployment expert, they have a global foothold in more than 20 countries. They established international partnerships with many customers by leveraging on their innovative robotic and autonomous solutions for the security, cleaning and logistics industries.

You will have the opportunity to work with one of the world’s pioneers in this sector. They are now looking for an Automation Engineer (AMR/AV) to value-add to their success.

Location: Tampines

Working Hours: Mon – Fri, 9am to 6pm

Responsibilities:

Perceptions

• Improve usability, reliability and scalability for mapping and localization system.
• Improve object detection, tracking & classification system.
• Improve Sensor fusion algorithm for reliable, precise localization, object tracking.

Control and Planning

• Embedded System – low level interfacing with sensors, actuators.
• Robot control system, low-level motion planning algorithm.
• Behaviour planning – path planning & mission control.
• Fleet Management coordination and planning
• Simulation – for testing of robot behaviour & path planner.

Requirements

• Experience in developing on actual physical robot for AV (Autonomous Vehicles) and/or AMR (Autonomous Mobile Robot)
• Bachelor’s Degree in Engineering under Robotics, Computer Engineering, Electrical or Electronics Engineering
• Strong theoretical & practical experience in developing perception and/or control algorithm
• Technical experience in C++, Python, Robot Operating System (ROS) and GI

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Work location: Jurong Island (company pickup transport provided)

Job Responsibilities:

• Study project contracts and advise on rights, liabilities and risks in connection with project contracts
• Manage day to day construction project contract administration
• Assist in verifying subcontractor claims, settle contractual disputes and finalization of accounts
• Quantify and prepare variation orders and claims (including but not limit to monthly progress claims, loss and expense claims and schedule extension claims)
• Study, plan and prepare project programmes
• Manage and prepare project correspondences and communication with customers and subcontractors
• Attend project meetings with customers and subcontractors
• Provide measurement, cost evaluation and quotation support for projects
• Assist in preparing cost budget, track changes in design/construction work and adjust budget projections accordingly

Requirements:

• At least 3 - 5 years’ relevant working experience as QS/Contracts Administrator role in power plant / petrochemical projects
• Ability to read and understand construction contracts
• Possess good negotiation and communication skills
• Able to work 5.5 days work week

Interested candidates may send your resume to [email protected] or whatsapp 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities

• Liaison with customer / supplier on production quality issues, drive improvements;
• Establish Quality Inspection Procedures ;
• Perform internal audits to meet AS9100 & NadCap requirements;
• Analyse process capabilities (cpk) and recommend areas of improvements;
• Perform Gage R&R, calibration of CNC and quality jigs & other instruments

Requirements

• Degree in Mechancial / Production Engineering or other educational background with relevant working experience;
• Familiar with ISO/ QS/ AS Quality Management system, Qualified internal auditor;
• Must be well verse in interpreting mechanical drawings (ISO, GD&T)
• Experience in Coordinte Measuremnt Machine (CMM) Programming an advantage;
• Good analytical knowledge and sense for technical details & precision
• Passion to innovate and improve, willingness to learn & adapt to challenges
• Good team player, ability to communicate well within all levels of the organization

Company’s Profile

A leading global system integrator MNC providing top-notch IT and cybersecurity services and solutions to their enterprise clients. Established for over 20 years with presence in 21 countries within APAC, they are looking for dedicated tech professionals to join their expanding team.

Location: Central Singapore

Working Hours: Mon – Fri, 9am to 6pm

Benefits:

• Great opportunity to work with large-scale government projects
• AWS and Variable Bonus

Responsibilities:

• Implement, and maintain Splunk infrastructure, including installing and configuring Splunk components like indexers, search heads, forwarders, and clusters.
• Develop and deploy Splunk applications and dashboards (i.e., collections of reports and other visualizations that can display data from various sources and allow users to interact with the data).
• Use Splunk modules and APIs to integrate Splunk with databases, web servers, cloud services, security tools, and network devices.
• Use Splunk query language (SPL) to search, filter, manipulate, and analyze data and create custom reports and alerts based on the data.
• Use Splunk Enterprise Security (ES): A Splunk premium app that provides security intelligence and analytics, to monitor and investigate security incidents and threats
• Use Splunk IT Service Intelligence (ITSI): Another Splunk premium app that provides end-to-end visibility and analytics for IT services and infrastructure, to measure and improve the performance and availability of IT services and systems.
• Troubleshoot and optimize the performance, scalability, reliability, and security of Splunk environment and applications.

Requirements:

• Possess Splunk Enterprise Certified Architect certification
• Min. 1-2 years working experience in Splunk Technology
• Possess Splunk Core Certified User, Splunk Core Certified Power User, and Splunk Enterprise Certified Admin certifications
• Preferably completed the following courses from Splunk Training: Architecting Splunk Enterprise Deployments, Troubleshooting Splunk Enterprise, Splunk Cluster Administration, and Splunk Enterprise Deployment Practical Lab

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Perform evaluation tests according to test plan and make test report for future reference
• Perform failure analysis and trouble-shooting on failed items (FA)
• Verify & Select parts from Approved Vendor list
• Comparison of components specification for Value Engineering and second source
• Create and/or update assembly drawings/Bill of Material and parts drawing
• Provide Technical & Documentation support for production sample/prototype build during development stage

Job Requirements:

• Candidate must possess at least Bachelor's Degree in Electrical/Electronic
• At least 2 years of working experience in product/design & development work
• Experienced in product/design & development work, Microcontroller/Microprocessor based design, familiar with mechanical control, interface (SPI, I2C, RS232, Parallel, USB and Sata,) will be an added advantage
• Self-motivated and able to meet deadlines
• Willing to perform overtime
• Candidate with no working experience is also welcome to apply

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

You will be immersed in the design and implementation of web-based applications, websites, and interactive features with the aim to improve the user experience.

Responsibilities:

• Design, develop, and maintain responsive
• Create user-friendly and interactive web interfaces.
• Conduct thorough testing and debugging to identify and resolve issues.
• Work closely with software development team to fulfil project requirements and deliverables.
• Able to perform software design, architecting and coding.
• Emphasis on software quality and writing maintainable code.
• Able to explore and familiarize with software products that will be used as part of project implementation

Requirement:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a web developer
• Proficiency in HTML, CSS, JavaScript
• Experience in Web technology, REST API.
• Java knowledge and mobile app development experiences (iOS)
• Strong problem-solving and communication skills.
• Ability to work collaboratively in a team environment.
• Exposure to Agile methodology, DevOps and CI/CD
• Quick learner with a results-driven personality
• Self-starter, who can work independently
• Works well as part of a team in a fast-paced environment
• Excellent communication and organizational skills

We love building HR software. And surely we can do better – with your help.

What We Value

• You have initiative and are innovative
• You seek ownership in your work
• You have passion and ambition
• You love challenges and look for responsibilities
• You have a sense of humour (we love a good joke)
• You possess good English written and spoken communication skills

Responsibilities:

• Motivate, Monitor and Manage the development team.
• Having the ability to make excellent decisions in coding.
• Objective oriented, capable of completing features of products based on priority.
• Perform software design, development, enhancement and maintenance support using the agile methodology.
• Understand & implement the latest web technologies to enhance interface design and user interactivity with a sole objective of engineering the best UX possible.
• Develop solutions that are objective driven and highly user-friendly using the correct technologies with critical thinking expected.
• Contribute to the continuous research of new web technologies to enhance interface design and user interactivity.

Requirements

• Degree/Diploma in Information Technology, Computer Engineering, Computer Science or related fields
• At least three (3) years of experience in full stack development.
• At least three (3) years of experience working in an agile environment.
• Experience with the following programming languages: PHP’s Laravel and any JS Framework.
• Experience with Continuous Integration
• Familiar with NodeJS, Git, Jira will be added advantage.
• Possess strong skills in application design, implementation, testing and trouble-shooting.
• An independent, resourceful, result-oriented and analytical thinker.
• Ability to learn, explore, get up to speed and execute projects which may include a variety of technologies and programming languages.
• Experience with debugging and fixing critical bugs under tight deadline
• Strong oral and written English communication skills

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.

We are seeking a highly motivated DevOps Engineer to join our team. The ideal candidate will have a strong background in AWS cloud infrastructure design, implementation, and support for mission-critical production and non-production environments. The candidate will automate infrastructure using Infrastructure as Code principles and tools like Python, Terraform, and GitLab.

Key Responsibilities:

• Design, implement, and support the AWS environments in mission-critical and non-production environments.
• Automate infrastructure using Infrastructure as Code principles and tools (e.g., Python, Terraform, GitLab).
• Maintain the AWS cloud accounts and environments primarily focused on containers and microservices.
• Create standardized building blocks in the form of a Terraform or CloudFormation module delivered by a DevSecOps pipeline.
• Present, demo, and document solutions and services for stakeholders.
• Lead the DevOps team to ensure the environment is stable, secure, and scalable.

Qualifications:

• 5+ years of experience with AWS cloud infrastructure design, implementation, and support.
• Experience with Infrastructure as Code principles and tools such as Terraform and CloudFormation.
• Strong experience with containerization and microservices on AWS.
• Strong experience with DevOps best practices and methodologies.
• Proficient in Python scripting.
• Experience with GitLab or similar CI/CD tools.
• Strong communication and presentation skills.
• Ability to lead a DevOps team and ensure a stable, secure, and scalable environment.
• If you are passionate about AWS cloud infrastructure and DevOps and want to work in a fast-paced environment, we would love to hear from you. Please apply today!