Responsibilities:

• Project deployment for customers' Enterprise IT Network Services.

• Work closely with Project Manager to fulfil project deliverables.

• Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.

• Responsible for supporting operational systems satisfying contractual Service Level Agreement

• Establish TAC cases with principal vendor in complex problem till resolved. Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.

• Diagnose and rectify technical issues.

• Perform and manage routine preventive maintenance and operational activities promptly and effectively.

• Documentation skills include creating and updating detailed solution design, installation and maintenance documents. Provide up-to-date project documentation and reports.

• Perform standby duties if required.

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Be customer and service oriented, positive working attitude.

• Possess CCNA / CCNP certification

• Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds

• ITIL certification will be an added advantage

Company Overview:

Secretlab is endeavoring uncharted waters by exploring exciting new product categories. Our commitment to innovation and excellence has positioned us as a leader in our industry. As we continue to expand our product portfolio, we are seeking a talented and passionate project lead to join our dynamic team.

Position Overview:

The hardware lead will spearhead the development and deployment hardware solutions. This pivotal role entails team leadership, ensuring projects align with quality benchmarks and deadlines.

Responsibilities:

Hardware Design and Development:

• Lead the design, prototyping, and testing of hardware systems, ensuring they meet functional and performance requirements.
• Architect hardware solutions, including schematic design, PCB layout, and component selection, ensuring the design is manufacturable and cost-effective.
• Ensure that designs are scalable and maintainable while meeting product performance, cost, and timeline goals.

Testing and Validation:

• Oversee the development of test plans and validation processes to ensure that hardware products meet specifications and regulatory requirements.
• Perform hands-on testing, troubleshooting, and debugging of hardware prototypes and production units.
• Develop and track test reports, failure analysis, and corrective actions.

Qualifications:

• Bachelors degree in electrical engineering, computer engineering or related field.
• 8+ years of progressive leadership experience in engineering teams with expertise in audio DSP engineering.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Senior System Engineer. This is an exciting opportunity to expand your skill set and achieve job satisfaction and work-life balance. I've included more details below.

Requirements:

· Possess the relevant qualifications and/or be proficient in the following areas:

· Minimally Five (5) years hands-on experience in administration of On-Premise Servers and Cloud Operations (AWS and Azure).

· Working experience with IAM, ECS and EKS in AWS/Azure

· Working experience with Route Tables, NACL, Security Groups, NSG

· With DevOps experience e.g. CI/CD pipeline building and management

· Very good working experience with Terraform using Ship/Hats

· Good working experience with Linux and Windows platform

· Good working experience with Microsoft Hyper-V, VMWare ESXi’s & vCenter, Nutanix, Azure and AWS experience

· Very proficient with Windows Operating Systems 2012/2016/2019/2022 Server

· Very proficient in Active Directory, DHCP, DNS, Group Policy, IIS, SCCM, WSUS, Windows Cluster

· Preferably experience in Commvault/Netbackup Veritas Backup Products

· Preferably experience in TrendMicro/Symantec Anti-virus products

· Exposure with cloud automation tools such as Terraform, Chef etc

· Knowledge with storage products is an advantage

· Resourcefulness and problem-solving aptitude

· Proficient in coordinating and communicating customer requirements

· Proficient in Windows scripting, powershell or any other scripting language

· Able to handle demanding service response and recovery turnaround

· Able to manage daily support tasks to meet stringent SLA requirements

· Excellent scheduling and multitasking skills

· Meticulous and process-oriented

· Good, hard-working attitude with ability to work well under pressure

· Good communication skills English (written, spoken)

· Good analytical skills with ability to work with others to resolve problems.

· Good organization skills, with ability to properly document and track information.

· Good understanding with Application tiers, IIS, Databases

· Good understanding with Change Management processes

· Having experience in WOG environment is a plus

· Regular 8x5 support (shift rotation but no graveyard), required to be on standby for 7x24 support. Expected to work during off-peak hours on system activities

· Basic understanding of Linux OS and willing to be cross trained in Linux/Unix environment

· Basic Networking knowledge is a plus

· Preferably certified in RHEL, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

· AWS SysOps Certified or Azure Administrator Certified is a must

Responsibilities:

· Install and configure software and hardware

· Manage servers and other related technology tools

· Set up accounts and servers

· Monitor performance and maintain systems according to requirements

· Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels and conduct root cause analysis

· Ensure security through access controls, backups and hosts firewalls

· Ensure patching is done monthly and systems are upgraded with new releases and models

· Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening.

· Respond promptly to Incidents and SRs

· Generate and Review Accounts monthly or as per required

· Researching and recommending new approaches to improve the computer system.

· Providing technical support when requested within and after office hours

· Develop expertise to train staff on new technologies

· Build an internal technical documentation, manuals and IT policies

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Zayn Atif
Avensys Consulting Pte Ltd
EA Licence 12C5759

Responsibilities:

• Manage existing customers and develop new potential opportunities
• Responsible to review customer technical quotation packages, work with relevant department to complete the sales proposals/ quotations for management review and present to customer
• Ability to handle all the enquiries and negotiation with customer
• Responsible to perform Sale Contract/ Manufacturing Service Agreement reviews and present to management and customer
• Liaise and co-ordinate with customers and other departments pertaining to project activities and order fulfilment
• Manage product EOL, ECN, obsolesce claim, product transfer, and product sustaining activities such cost reduction, alternatives by working with internal functions

Requirements:

• 2-3 years of relevant experience in the electronics manufacturing industry, preferably in Electronics Manufacturing Service and in Business Development/ Program Managerial capacity
• Degree/ Diploma in Electronics Engineering
• Technical competency to engage customers for specifications and process reviews
• Excellent communication skills both oral and written, mature and strong analytical skill.
• Good knowledge of software office tools especially Microsoft excel and Powerpoint application and ERP software

A REWARDING PLACE

You have the opportunity to work with a creative and collaborative team at the forefront of technology, trends and practices. We are huge advocates for career development and our global operations provide opportunity for professional mobility. Be inspired to grow your abilities, learn from experiences and build the skills you need to forge ahead.

EQUAL OPPORTUNITY EMPLOYER

AEM is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive environment where differences are valued and encouraged. We employ individuals who align with our values and meet the requirements of the role. All qualified applicants will receive consideration for employment.

• Receive Service Request / Incident through phone, email and Helpdesk Ticketing tool.
• Basic technical support at the End User Computing (EUC) and network level: PC, iPad, Laptop, WAN and LAN.
• User Account Management (Add, Delete and Change) and follow Change Management processes.
• Escalate to Level 2 engineer if the issue not resolved.
• Remotely assist users with support needs.
• Manage and monitor internal assets to ensure accurate inventory records.

• Good degree in Civil / Structural Engineering from a recognized University
• Minimum 5 years working experience in Civil & Structural Consultancy Firm
• Experience in Underground & Bridge structures would be advantages
• Ability to work independently
• Candidates without the relevant working experience but with good academic results may be considered

Prompt engineering is the process where you guide generative artificial intelligence (generative AI) solutions to generate desired outputs. Even though generative AI attempts to mimic humans, it requires detailed instructions to create high-quality and relevant output.

Your role is to choose the most appropriate formats, phrases, words, and symbols that guide the AI to interact with your users more meaningfully. Your role as a prompt engineer is to use creativity plus trial and error to create a collection of input texts, so an application's generative AI works as expected.

Your responsibility is to understand software management requirements, as well as learn skills related to AI prompt engineering. You have to be thorough and highly organised, as well as proactive in research and information gathering. You need to provide ample preparation for projects and produce necessary documentation.

You must possess good communication skills and a firm understanding of linguistics and language.

• Diploma / Bachelor's degree in a related filed or equivalent experience.
• Minimum 1 year of experience in installation of Electricla and communication infrastructures.
• Prior experience in Railway preferred.
• Oversee the installation of various systems, equipment or machinery.
• Ability to work in a fast-paced environment.
• Team player with good interpersonal and communication skills
• Able to work indepdently with minimum supervision.
• Candidate with 5+ years of experience will be considered for Managerial role.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

We are seeking a Senior Fullstack Engineer to join our team and contribute to the development of web applications. You will be responsible for designing, developing, and maintaining both the front-end and back-end aspects of our web applications. You will lead and collaborate with cross-functional teams to deliver high-quality, scalable, and user-friendly solutions.

Be Part of Our Success

• Design, develop, and maintain robust and scalable web applications.
• Develop and implement front-end design.
• Develop and implement back-end design and function.
• Write clean, efficient, and well-documented code.
• Perform code reviews and provide constructive feedback.
• Lead remote development team to deliver within scope on time.
• Troubleshoot and resolve technical issues.
• Stay up-to-date with the latest web development technologies and trends.

Qualities We Value

• Minimum 8 years of industry experience with 5 software development lifecycles.
• Proven experience as a Full Stack Developer with experience with MEAN/MERN stacks.
• Strong proficiency in front-end technologies such as HTML, CSS, JavaScript (TypeScript)
• Experience with frontend frameworks like React or Svelte
• Proficiency in programming languages such as Golang and JavaScript
• Experience with database management systems, such as MySQL, PostgreSQL, or MongoDB.
• Strong understanding of RESTful APIs, GraphQL, and web services.
• Understanding of web application architecture, stateless architecture, and design patterns.
• Familiarity with asynchronous operations or message/event-driven architectures is a plus.
• PMP and/or CISSP certifications will be a plus.
• Proficiency with Java will be a plus
• Certifications in OpenJS, Kafka, and/or Scrum will be a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Ability to work independently and as part of a team.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Responsibilities:

• Work directly with the customer to understand application constraints and performance criteria to translate their needs into design requirements optimized for 3D Printing
• Implement generative design and topology optimization techniques to enhance efficiency and material utilization and ensure that parts designed consider factors such as build orientation, support structures, and material characteristics
• Generate and finalize part design and assist process engineers to develop proper manufacturing processes
• Stay abreast of advancements in metal 3D printing technologies, materials, and design methodologies and continuously evaluate and integrate new tools and techniques to improve design processes and outcomes

Qualifications：

• Master in mechanical engineering or similar technical discipline
• 3+ years in metal 3D printing
• Experience using Additive Manufacturing Software such as Materialise Magics
• Familiarity with a range of additive manufacturing materials and their properties
• Strong problem-solving skills and the ability to think innovatively in the context of additive manufacturing
• Excellent communication skills for effectively conveying design concepts and collaborating with team members
• Willing to travel (25% of time)

· Good team player and work closely with other domain specialist to design complex solutions

· Analyze business requirements to develop technical solutions and system design

· Generate solution design, project document and Bill of Material for customer requirement

· Conduct in-house evaluation and Proof of Concept trial with stakeholders

· Liaison with principal vendors to understand their products, solution and pricing

· Assist the project engineers during Technical Project implementation and conduct of training

· Handle system administration, network support, implementation, troubleshooting in Windows / Linux

· Perform network troubleshooting to isolate and diagnose network problems

· Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)

· Expected to address any ad hoc activities when needed by the technical team

· Document functional requirements/specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing

· Be familiar with latest Networking trends and solutions available in the market

· Undertaking Vendor Certifications as required by company to maintain partnership status

Location: Paya Lebar

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:

• Minimum 3 years of experience in customer service or sales administration

• Strong communication skills in verbally and in written

• MS Office Skills

• Able to work independently and good teamwork

Other information:

• AWS

• Transport, meal and OT allowance

• Medical and dental benefits

• Working location: Paya Lebar

• 5.5 days’ work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)

Allowance: Meal $100, Transport $100, OT $200

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

As a Cloud Engineer, you will be taking care of Azure Identity Service (AIS) operation services as part of enhancement to Government Identity Service (GIS). This includes supporting of Azure/GCP cloud ID and roles management, AAD group management, Enterprise Application onboarding into GCC, Service Principal Account for Cloud Admin in GCC and GCC users for Azure/GCP Cloud Domain registration and Azure license assignment in GCC. You will be responsible of Service Request Automation Track; Cloud Infra design, Cloud Implementation and Automation development (coding/scripting).

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, ARM templates, Terraform, Powershell etc with proper documentation
• Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations
• Participate in Cloud Migrations for VMs using tools like Azure Migrate with more than 50 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to manage issues with proper resolution/documentation and SLAs is required for this role
• Support, configuring, test and troubleshooting cloud infrastructure components like Azure, System, networking, Azure sentinel security services
• Monitoring Azure cloud management and data storage services
• Update documentation after deployment changes

The ideal candidate should possess:

• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Typically 4-8 years of Azure cloud experience with success in operational/administration and deployment/migration projects in Cloud Environment
• Ability to use Terraform code to provision and manage resources in Azure
• Ability to Identify and defining a new process and/or system improvement opportunities
• Azure Administrator (or above) or any Azure speciality certification will be advantageous
• Ability to solve customer problems through cloud technologies
• Provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure
• Strong technical experience with cloud infrastructures, migrations, and technology management preferred
• Preferred specialisation in Cloud e.g. DevOps Certified Specialty, Database Specialty etc.
• Expertise of cloud infrastructure solutions (i.e. Windows and Linux IaaS, Terraform, Ansible, CloudFormation Networking, OSS) would be advantageous
• Knowledge of Containerisation technologies e.g. EKS/AKS/GKE/K8s/Openshift/Tanzu with CKA certification would be advantageous
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Able to travel as required

As a Senior/ Cloud Engineer, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Engineer should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation
• Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations
• Participate in Cloud Migrations for VMs using tools like CloudEndure with more than 50 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to manage issues with proper resolution/documentation and SLAs is required for this role.

The ideal candidate should possess:

• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• 5+ years of success experience in operational/administration and deployment/migration projects in AWS Cloud Environment
• AWS Certified Solutions Architect, AWS Certified Cloud Practitioner or any AWS specialty certification will be advantageous
• Ability to solve customer problems through cloud technologies
• Provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure
• Strong technical experience with cloud infrastructures, migrations, and technology management preferred
• Preferred specialisation in Cloud e.g. DevOps Certified Specialty, Database Specialty etc.
• Expertise of cloud infrastructure solutions (i.e. Windows and Linux IaaS, Terraform, Ansible, CloudFormation Networking, OSS) would be advantageous
• Knowledge of Containerisation technologies e.g. EKS/AKS/GKE/K8s/Openshift/Tanzu with CKA certification would be advantageous
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Able to travel as required

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES

We design, develop and manufacture industrial machineries / automation for Semiconductor and Electronics Industries. The key tasks in this position are planning, conducting of experiments to determine optimal process parameters to allow best performance of machineries we design. The engineer is to also execute demo & conduct training for service members / agents and customers as well.

- Initiate, design, conduct, analyse and document control experiments for continuous process and equipment improvements

- characterize & optimise manufacturing processes

- provide support to customer related issue

- assist in trouble-shoot manufacturing and process issues

- maintain & enhance quality system

- document process development, tool operation and maintenance

- design and development of next generation knowledge-based product

- Degree in Process, Industrial, Mechanical, Mechatronics, Electronics, Electrical, Materials Engineering

- Strong Statistical knowledge is a must

- Competent with statistical tools such as SPC, DOE etc.

- minimum 3 years working experience in manufacturing process

- knowledge in semiconductor manufacturing process especially in ESD requirements and control will be added advantage

- experience in project management will be added advantage

- excellent verbal & written communication skills

- independent contributor & team player

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

What you might also need to have:

• CCIE, CCNP, Alcatel (ACFE), F5, Aruba, Check Point, Palo Alto, or any relevant certifications

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

Responsibilities

• Ensuring TAC tickets and resolve customer technical complaints within stipulated TTR (Time to Resolve) SLA
• Update/handle tickets in ticketing system as per TAC handbook, respond to incoming emails, calls, and web requests from customer in a timely manner
• Execute and lead service interventions such as system upgrades, configuration changes and preventive maintenances
• Replicate customer problems in lab, escalate issues to engineering when engineering help is required either in debugging or problem has been reproduced in the lab
• Perform on-site or TAC-Remote network audit for customers
• Serve Premium or Strategic customer as a Technical Account Manager (TAM)
• Assist the team with escalations as and when required
• Assist customers in planned major network maintenances
• Participate in rotating day shift duties to support operations
• Deliver basic and advance training to iDirect customers
• Maintain and upgrade the training lab to the latest software release as and when required
• Provide feedback to the content developer on training material for continuous improvement
• Work with internal and external customers to make sure all requirements are met
• Able to travel in short notice when needed

Requirements:

• Minimum bachelor’s degree in Electrical/ Electronics/Telecommunications Engineering.
• 3-5 years working experience in SATCOM industry is preferred. Entry level applicants are welcome to apply.
• Working knowledge or practical experience with (added advantage)
• IP-based networks with a CCNA certification or above
• SATCOM knowledge and experience
• Knowledge with programming language or scripting experience
• Problem solving skills, analytical skills, and the ability to make decisions quickly.
• Meticulous and process orientated.
• Excellent customer service skills.
• Effective oral and written communication skills in English (with other languages will be advantage)
• Position based in Singapore.
• Onboarding training will be provided.

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES.

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES.

Job Summary

The Test Development Engineer will design, develop an automated test system and test programs for test automation. This will involve designing electronic circuits, writing test software, and integrating test hardware to attain full test automation. This person will commission the test system and integrate it into the machine handling automation system.

Duties and Responsibilities

1. Design, develop, and implement test application systems to support the test automation designs.
2. Develop TEST software, TEST system, and TEST Probing system.
3. A hands-on approach to system integration and hardware configuration.
4. Install and commission test programs and systems.
5. Conduct training and provide test system documentation.
6. Meet the departmental cost, schedule, quality, and engineering objectives.
7. Keep track of product performance, improvement, and cost reductions.

Job Qualifications:

• Min Bachelor’s Degree in Electrical and Electronic Engineering.
• Minimum 2 to 3 years’ experience in the field of test engineering.
• Proficient in LabView or C# programming skills or both.
• Good knowledge of Electronics Circuit.
• A good understanding of test instrumentation is required.
• Laser and optical testing knowledge is an added advantage.