Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Senior System Engineer. This is an exciting opportunity to expand your skill set and achieve job satisfaction and work-life balance. I've included more details below.

Requirements:

· Possess the relevant qualifications and/or be proficient in the following areas:

· Minimally Five (5) years hands-on experience in administration of On-Premise Servers and Cloud Operations (AWS and Azure).

· Working experience with IAM, ECS and EKS in AWS/Azure

· Working experience with Route Tables, NACL, Security Groups, NSG

· With DevOps experience e.g. CI/CD pipeline building and management

· Very good working experience with Terraform using Ship/Hats

· Good working experience with Linux and Windows platform

· Good working experience with Microsoft Hyper-V, VMWare ESXi’s & vCenter, Nutanix, Azure and AWS experience

· Very proficient with Windows Operating Systems 2012/2016/2019/2022 Server

· Very proficient in Active Directory, DHCP, DNS, Group Policy, IIS, SCCM, WSUS, Windows Cluster

· Preferably experience in Commvault/Netbackup Veritas Backup Products

· Preferably experience in TrendMicro/Symantec Anti-virus products

· Exposure with cloud automation tools such as Terraform, Chef etc

· Knowledge with storage products is an advantage

· Resourcefulness and problem-solving aptitude

· Proficient in coordinating and communicating customer requirements

· Proficient in Windows scripting, powershell or any other scripting language

· Able to handle demanding service response and recovery turnaround

· Able to manage daily support tasks to meet stringent SLA requirements

· Excellent scheduling and multitasking skills

· Meticulous and process-oriented

· Good, hard-working attitude with ability to work well under pressure

· Good communication skills English (written, spoken)

· Good analytical skills with ability to work with others to resolve problems.

· Good organization skills, with ability to properly document and track information.

· Good understanding with Application tiers, IIS, Databases

· Good understanding with Change Management processes

· Having experience in WOG environment is a plus

· Regular 8x5 support (shift rotation but no graveyard), required to be on standby for 7x24 support. Expected to work during off-peak hours on system activities

· Basic understanding of Linux OS and willing to be cross trained in Linux/Unix environment

· Basic Networking knowledge is a plus

· Preferably certified in RHEL, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

· AWS SysOps Certified or Azure Administrator Certified is a must

Responsibilities:

· Install and configure software and hardware

· Manage servers and other related technology tools

· Set up accounts and servers

· Monitor performance and maintain systems according to requirements

· Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels and conduct root cause analysis

· Ensure security through access controls, backups and hosts firewalls

· Ensure patching is done monthly and systems are upgraded with new releases and models

· Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening.

· Respond promptly to Incidents and SRs

· Generate and Review Accounts monthly or as per required

· Researching and recommending new approaches to improve the computer system.

· Providing technical support when requested within and after office hours

· Develop expertise to train staff on new technologies

· Build an internal technical documentation, manuals and IT policies

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Zayn Atif
Avensys Consulting Pte Ltd
EA Licence 12C5759

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

Responsibilities:

· Design and coordinate assigned Civil and Structural projects.

· Perform structural analysis and design in building or on any structures as required by the project.

· Liaise with clients & consultants to meet C&S requirements.

· Coordinate to ensure civil and structural requirements meet project tender, submission and construction schedule.

Requirements:

· Recognized degree in Civil and Structural Engineering.

· Minimum 3 year of local relevant working experience.

· Conversant with structural programs such as STAAD, TEKLA, ETABS, RAPT would be advantages.

· Ability to work independently.

· Assist Project Manager

Responsibilities:

· Design and coordinate assigned Civil and Structural projects.

· Perform structural analysis and design in building or on any structures as required by the project.

· Liaise with clients & consultants to meet C&S requirements.

· Coordinate to ensure civil and structural requirements meet project tender, submission and construction schedule.

· Assist Project Director to manage and provide guidance to Design Engineers

· Provide Technical Leadership

Requirements:

· Good degree in Civil / Structural Engineering from a recognized University.

· Minimum 5 years working experience in Civil & Structural consultancy firm

· Strong technical background

· Fully conversant with Singapore Codes of Practice, Eurocodes and structural programs such as STAAD, TEKLA, ETABS, RAPT, etc

· Ability to work independently.

· PE will have advantage

Requirements:

• Diploma/Degree in IT or equivalent experience with Linux/MCSE/Unix Certification(s).
• Must have knowledge and working experience of Linux, preferably 2+ years hands-on experience in system administration for production systems.
• Experience in OS patching and upgrade, system security, OS virtualization, HA/clustering, replication, backup and recovery techniques.
• Working experience in networking (TCP/IP), physical hardware and/or storage systems.
• Knowledge and hands-on experience of Unix (Solaris or AIX or other Unix) will be advantageous.
• Knowledge and working experience of apache http web server, middleware WebSphere/JBOSS/Tomcat/IIS, MQ, etc. will be advantageous.
• Knowledge and experiences in Integrated Security Access Management software such as IBM ISAM will be advantageous.
• Knowledge and experience of JDBC and Databases (Oracle, SQL Server, MySQL) will be advantageous.
• Knowledge of Cloud, Docker, Kubernetes, DevOps will be advantageous.

Responsibilities:

· Design and coordinate assigned Civil and Structural projects

· Perform structural analysis and design in building or on any structures as required by the project

· Liaise with clients & consultants to meet C&S requirements.

· Coordinate to ensure civil and structural requirements meet project tender, submission and construction schedule

Requirements:

· Good degree in Civil and Structural Engineering from a recognized University

· Minimum 1-2 year working experience in Civil & Structural consultancy firm

· Conversant with structural programs such as STAAD, TEKLA, ETABS, RAPT would be advantages

· Ability to work independently

· Candidate without the relevant working experience but with good academic results may be considered

1. Minimum 5 years of experience in the supervision of structural & architectural works. Experience in commercial and / or institutional projects will be an advantage

2. Relevant experience in Bored piles, RC works and structural steel works.

3. Relevant experience in architectural building works, ID finishing fit out works and coordination.

4. Must be fully conversant with Building Control Act and Regulations.

5. Possession of a valid practicing certificate from ACES/IES for RE and Bachelor degree in Civil Engineering

Responsibilities:

• Work directly with the customer to understand application constraints and performance criteria to translate their needs into design requirements optimized for 3D Printing
• Implement generative design and topology optimization techniques to enhance efficiency and material utilization and ensure that parts designed consider factors such as build orientation, support structures, and material characteristics
• Generate and finalize part design and assist process engineers to develop proper manufacturing processes
• Stay abreast of advancements in metal 3D printing technologies, materials, and design methodologies and continuously evaluate and integrate new tools and techniques to improve design processes and outcomes

Qualifications：

• Master in mechanical engineering or similar technical discipline
• 3+ years in metal 3D printing
• Experience using Additive Manufacturing Software such as Materialise Magics
• Familiarity with a range of additive manufacturing materials and their properties
• Strong problem-solving skills and the ability to think innovatively in the context of additive manufacturing
• Excellent communication skills for effectively conveying design concepts and collaborating with team members
• Willing to travel (25% of time)

· Good team player and work closely with other domain specialist to design complex solutions

· Analyze business requirements to develop technical solutions and system design

· Generate solution design, project document and Bill of Material for customer requirement

· Conduct in-house evaluation and Proof of Concept trial with stakeholders

· Liaison with principal vendors to understand their products, solution and pricing

· Assist the project engineers during Technical Project implementation and conduct of training

· Handle system administration, network support, implementation, troubleshooting in Windows / Linux

· Perform network troubleshooting to isolate and diagnose network problems

· Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)

· Expected to address any ad hoc activities when needed by the technical team

· Document functional requirements/specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing

· Be familiar with latest Networking trends and solutions available in the market

· Undertaking Vendor Certifications as required by company to maintain partnership status

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

We are seeking a Senior Fullstack Engineer to join our team and contribute to the development of web applications. You will be responsible for designing, developing, and maintaining both the front-end and back-end aspects of our web applications. You will lead and collaborate with cross-functional teams to deliver high-quality, scalable, and user-friendly solutions.

Be Part of Our Success

• Design, develop, and maintain robust and scalable web applications.
• Develop and implement front-end design.
• Develop and implement back-end design and function.
• Write clean, efficient, and well-documented code.
• Perform code reviews and provide constructive feedback.
• Lead remote development team to deliver within scope on time.
• Troubleshoot and resolve technical issues.
• Stay up-to-date with the latest web development technologies and trends.

Qualities We Value

• Minimum 8 years of industry experience with 5 software development lifecycles.
• Proven experience as a Full Stack Developer with experience with MEAN/MERN stacks.
• Strong proficiency in front-end technologies such as HTML, CSS, JavaScript (TypeScript)
• Experience with frontend frameworks like React or Svelte
• Proficiency in programming languages such as Golang and JavaScript
• Experience with database management systems, such as MySQL, PostgreSQL, or MongoDB.
• Strong understanding of RESTful APIs, GraphQL, and web services.
• Understanding of web application architecture, stateless architecture, and design patterns.
• Familiarity with asynchronous operations or message/event-driven architectures is a plus.
• PMP and/or CISSP certifications will be a plus.
• Proficiency with Java will be a plus
• Certifications in OpenJS, Kafka, and/or Scrum will be a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Ability to work independently and as part of a team.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About the Role

The Project Sales Manager will act as liaison between the company project team and clients, providing information on planning, delivering, testing, commissioning, service and maintenance repair related knowledge from securing to closing of a project.

Responsibilities:

• Responsible for acquiring and managing project sales for air-con products/systems.
• Identify and develop new business opportunities to achieve sales target by reaching out to new clients and making presentations or pitches about air-con products and company.
• Understanding clients’ need and customize proposal/quotation accordingly to their needs.
• Responsible for the project budget evaluation and ensure successful delivery of the assigned projects on time.
• Work closely with the company’s internal sales and installation teams in executing the projects.

Requirements:

• Minimum 4 years of experience, prior experience in air-con / M&E works will be advantageous.
• Good experience in ACMV and HVAC Chiller will be an added advantage.
• Relevant sales experience with strong project management, planning and organization skills.
• Excellent communication skills.
• A self-starter, innovative and highly results-driven.

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-Revenue forecast and accrual
  Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

The ideal candidate should possess:

• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of IT project management experience
• Strong knowledge in process improvement methodologies and tools
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Good customer management experience
• Proficient in written and spoken English
• Certification in IT Service Management and/or ITIL (v3 or above)
• Able to travel as required

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

We’re searching for a Software Engineer to be part of our diverse team of talent here at NCS!

What we seek to accomplish together:

Project Delivery

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Develop unit test package, execute tests & document test results to ensure the quality of the program
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.
• Analyse functional requirements to translate into application design using established design methodologies and guidelines
• Ensure codes comply with NCS security guidelines

Teamwork

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
• Participate in peer reviews to improve project quality

A little about you:

• Typically 2-8 years’ experience with substantial project work in software development
• Possess relevant system development / maintenance experience using .Net/Java-related technologies
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

What you might also need to have:

• Knowledge on cloud technologies such as AWS and Microsoft Azure Cloud
• Knowledge or experience in Outsystems
• DevOps knowledge, understanding of major DevOps tools

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Description

The AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead cross-functional testing across complex AppleCare projects. You will be responsible for the planning, preparation, resourcing, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on the project. Through your knowledge of industry best practices for quality management, you will help to evolve the way we approach test planning and execution.

Develop Comprehensive Testing Strategies:

• Quality advocate who will collaborate with business and technical teams to create quality test plans for cross- functional systems projects, focusing on User Acceptance Testing (UAT).
• Design testing structures, defining roles and responsibilities across all regions, Apple organizations, and third-party vendors as needed.

Establish UAT Communication and Coordination:

• Define and manage UAT communication plans, including meeting schedules and escalation processes across global time zones.
• Lead the scheduling and coordination of UAT preparation and execution activities.

Risk Management and Resource Planning:

• Proactively identify technological, organizational, and political risks, developing effective mitigation strategies.
• Estimate resource requirements for testing and ensure realistic plans are in place.
• Ensure the availability of test environments and necessary data to support testing activities.

Optimize Testing Through Automation and Analysis:

• Identify and implement opportunities to leverage automation for test preparation and execution.
• Apply strong analytical skills to investigate and resolve issues discovered during UAT activities.

Minimum Qualifications

• 5-7 years experience leading testing/QA, with emphasis on planning and managing cross-functional testing
• BE / BS Tech in Computer Science or information management from a premier school

Preferred Qualifications

• Experience with test automation tools and frameworks
• Experience with different testing methodologies and driving a quality mindset
• Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
• Ability to abstract technical details and effectively communicate to audiences at different levels
• Proficient at balancing multiple efforts at a time
• Excellent listening, communication, leadership and presentation skills
• Ability to develop and maintain relationships with internal partners
• Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
• Strong organizational and documentation skills
• SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial
• Ability to travel up to 10% of the time
• Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable

• Assist Assistant Manager to manage day to day FM operations of accounts
• Ensure fulfilment of scheduled commitments for FM teams
• Ensure good planning and execution of service schedules
• Assist in training staff members on proper work processes, operating procedures, equipment servicing, etc., and manage FM engineers’ technical competencies
• Manage Staff deployment and attendance administration
• Motivate site staff and ensure safe & conducive work environment
• Manage customers’ expectation and deliverables and establish rapport for long term customer relationship
• Manage onsite vendors and ensure timely and quality work
• Provides solution proposals to clients for issues encountered onsite
• Provide support to other FM site Teams for any emergency situation
• Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives, and operational processes
• Responsible for FM Quotation submission and obtain of Vendor quotation
• Ensure toolbox / daily ops meeting to be conducted c/w MOM
• To provide regular support to update of the Asset Management, Risk Management, Incident Management, Weekly Report, Monthly Report and Quarterly Report
• Review and provide close support to the onsite team to generate the Lifecycle replacement programme, create opportunities to meet sales revenue targets
• Any other duties assigned by Assistant Manager

We’re searching for a Software Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

Project Delivery

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Develop unit test package, execute tests & document test results to ensure the quality of the program
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.
• Analyse functional requirements to translate into application design using established design methodologies and guidelines
• Ensure codes comply with NCS security guidelines

Teamwork

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
• Participate in peer reviews to improve project quality

A little about you:

• Typically 3-6 years’ experience with substantial project work in software development
• Possess relevant system development / maintenance experience using .Net/Java-related technologies (such as but not limited to C#, ASP.Net, VB.Net, .Net Core, Web API, SQL Server Database, MySQL, HTML, CSS, JavaScript framework, Java GUI frameworks like Swing, SWT, AWT, RESTful Web Services, Struts, Spring, Angular)
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

What you might also need to have:

• Knowledge on cloud technologies such as AWS and Microsoft Azure Cloud
• Knowledge or experience in Outsystems
• DevOps knowledge, understanding of major DevOps tools

1. First and Second level technical support for users’ desktops and laptops (Windows OS)

a. Troubleshoot and resolve any hardware, operating system, software problems relating to desktops, laptops including logging into it remotely if required

b. Manage Windows XP, Windows 7/10/11, MS Office 2003 and above, network connectivity, printer mapping and folder mapping etc.

2. Office 365 Administration

a. Office 365 Admin center administration eg. user creation, deletion, shared mailboxes etc

b. Intune administration eg. enrol and unjoin devices etc

3. PC Setup

a. AD creation for users eg. create, delete, disable etc

b. Join computer to domain

4. Software support

a. Standard Office 365 software support eg. Teams desktop, MS Word, MS Excel etc

b. Other Apps support eg. Adobe Acrobat installation and license assignment, Zoom, Forticlient etc

5. Endpoint protection support

a. Trend Micro Apex One installation and administration

6. Printers support

a. Printers and Konica copiers MFP setup and support including scanning / incoming faxes configuration

7. IT Assets

a. Annual PC Tech refresh for users

b. Maintains hardware and software inventory and keep it up to date – prepare checkout forms and check-in

c. Assist in annual assets condemnation exercise

8. Liaise with vendors for servicing and quotation.

9. Perform patch update and upgrades to computers, hardware, and software as required for end users’ devices

Key Responsibilities:

Customer Support & Troubleshooting:

• Provide technical assistance to customers by diagnosing and resolving system-related issues, bugs, and system performance problems.
• Assist with the installation, configuration, and setup of products at customer sites or remotely.
• Offer both onsite and remote support to troubleshoot issues, ensuring that systems are running smoothly for clients.
• System Customization & Implementation:
• Assist with the customization and configuration of system solutions to meet the unique needs of the customer.
• Coordinate with project teams to implement solutions on customer sites, ensuring that deployments are completed smoothly and within the given timeframe.
• Help manage upgrades, ensuring minimal downtime and a seamless transition for clients.

Project Coordination:

• Work closely with project managers to plan and schedule installations, updates, and rollouts.
• Ensure that project timelines and technical requirements are met and provide regular updates to stakeholders.
• Oversee the execution of system-related tasks on client projects, from setup to delivery.

Training & Documentation:

• Provide training to clients on the use of the system, ensuring that customers can effectively utilize the product post-deployment.
• Create and maintain documentation, including troubleshooting guides, FAQs, and best practices, to assist customers and internal teams.

Customer Feedback & Product Improvement:

• Collect feedback from customers on system performance and any challenges they face.
• Report issues and suggest improvements to the development team based on customer insights and recurring problems.

Qualifications:

• Bachelor’s Degree in Business, Management, Information Technology, or related field
• Proven Experience in a service delivery management or related role
• Strong verbal and written communication skills
• Expertise in managing multiple projects, with strong organizational skills to meet deadlines and ensure smooth service delivery

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

What you might also need to have:

• CCIE, CCNP, Alcatel (ACFE), F5, Aruba, Check Point, Palo Alto, or any relevant certifications

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

Responsibilities

• Ensuring TAC tickets and resolve customer technical complaints within stipulated TTR (Time to Resolve) SLA
• Update/handle tickets in ticketing system as per TAC handbook, respond to incoming emails, calls, and web requests from customer in a timely manner
• Execute and lead service interventions such as system upgrades, configuration changes and preventive maintenances
• Replicate customer problems in lab, escalate issues to engineering when engineering help is required either in debugging or problem has been reproduced in the lab
• Perform on-site or TAC-Remote network audit for customers
• Serve Premium or Strategic customer as a Technical Account Manager (TAM)
• Assist the team with escalations as and when required
• Assist customers in planned major network maintenances
• Participate in rotating day shift duties to support operations
• Deliver basic and advance training to iDirect customers
• Maintain and upgrade the training lab to the latest software release as and when required
• Provide feedback to the content developer on training material for continuous improvement
• Work with internal and external customers to make sure all requirements are met
• Able to travel in short notice when needed

Requirements:

• Minimum bachelor’s degree in Electrical/ Electronics/Telecommunications Engineering.
• 3-5 years working experience in SATCOM industry is preferred. Entry level applicants are welcome to apply.
• Working knowledge or practical experience with (added advantage)
• IP-based networks with a CCNA certification or above
• SATCOM knowledge and experience
• Knowledge with programming language or scripting experience
• Problem solving skills, analytical skills, and the ability to make decisions quickly.
• Meticulous and process orientated.
• Excellent customer service skills.
• Effective oral and written communication skills in English (with other languages will be advantage)
• Position based in Singapore.
• Onboarding training will be provided.