Responsiblities:

• Assist in managing incoming leads and inquiries, ensuring prompt response and proper routing to the appropriate sales representatives.
• Provide administrative assistance to the sales team, including data entry, scheduling meetings, maintaining calendars, and preparing sales-related documentation.
• Assist in creating and formatting maintenance proposals, including assembling necessary documentation, cost estimates, and service details.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and project details using CRM software or other tools.
• Liaise with clients to schedule appointments, gather information, and relay important details between clients and the sales team.
• Conduct follow-up calls or emails to gather feedback, answer queries, and ensure client satisfaction after proposal submissions or sales interactions.
• Generate regular sales reports, performance metrics, and activity summaries for the sales team and management.
• Work closely with internal departments such as engineering, operations, and finance to coordinate project handovers, invoicing, and other operational aspects.
• Develop a basic understanding of ACMV systems and maintenance processes to facilitate effective communication with clients and internal teams.
• Assist the sales team with various ad hoc tasks, such as market research, competitor analysis, and preparing materials for client presentations.
   

Requirements:

• Diploma or equivalent in Engineering such as Mechanical or Electrical
• Previous experience in an administrative or sales support role is preferrer
•  Experience in the HVAC or maintenance industry is advantageous.
• Able to perform technical calculation (heat load, cold load), onsite visitation, selection.
• Excellent written and verbal communication skills for effective interaction with clients and internal teams.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

• Handle inbound/outbound calls/emails on inquiries, feedbacks and complaints
• Ability to understand customers needs and provide appropriate solutions
• Consistently deliver quality service to achieve customers satisfaction
• Ensure proper follow up, escalation & closure of individual case
• Provide accurate product and service information to customers
• Resolve queries efficiently and escalate issues promptly
• Perform KPIs set by Supervisors
• Others duties assigned by Supervisors

Qualifications

• Minimum “O” Levels (one year of relevant work experience will be an advantage)
• Customer service oriented and possesses strong problem solving skills
• Team player, initiative and willing to learn with positive mindset
• Able to adapt changes and work in a fast-paced environment
• Good interaction, communication and interpersonal skills
• Possesses self confidence and ability to multi task
• Willing to work weekends and public holidays

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise while providing the critical context to make informed and compliant decisions. The work we do is diverse with clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses.

As an Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities for new/existing clients
• Develop strategies to solve complex technical challenges

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Service Desk
• Focus: 1st level IT helpdesk support, Customer Service, Service Now
• Office location: Singapore, Bugis
• 44 Hours per week (Including weekends and Public Holidays) or as advised by the Engagement Manager

The Talent

• Open to work on weekend and public holiday if scheduled
• Strong Knowledge Service Now
• 1st level IT Helpdesk support
• Excellence Communication Skills

The Job

• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents.
• Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.
• Seek confirmation for closure from the user when resolution is provided.
• Serve as the first point of contact for all incidents.
• Prepare daily and weekly report, proficient in excel.
• Liaise with client to clarify issue and assign issue to team for resolution.
• Track and report on issues resolution.
• Assess common issues and suggest improvement points.
• Track and report on day-to-day operations to maintain system stability

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Service Desk
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Job Description & Requirements

• To execute all works assigned including addition and alteration( A&A) work in accordance with the guidelines, polices and procedures.
• Ensure the following policies & procedures are implemented and maintained:

1. Emergency & Safety program
2. Preventive maintenance program
3. Work request program
4. Energy conservation program
5. Training program

• Provide supervision and guidance and on the job training to associates and to follow up on work progress to ensure that it is properly carried out and completed on time with acceptable quality. Constantly review & inspect completed works (preventive and work request) for any deficiencies that need to be follow up for accuracy and completeness.
• Familiarize with and to apply all relevant local authorities’ requirements and codes of practices in the course of engineering works.
• Spot check on the detailed works in the work orders and ensure it is execute in a practical and economical way.
• Ensure the work request and preventive maintenance programs are managed and maintained properly with accurate compilation of record / document and completed satisfaction.
• Ensure that operational features are performed in accordance with the design intent of the facility with strict regard of safety and energy conservation.
• Coordinate and communicate engineering work activities with other departments concerning identification of repair and maintenance problems and requirements, satisfaction with work in progress, and work completed.
• Conduct on the job training (OJT) for technicians.
• Responsible for Engineering store management.
• Develop work plan prior to the intended execution of work, considering all possible disruption that could cause to the guests and other operating departments, manpower and materials availability, in order to minimize adverse impact to the operation.
• Trouble shoot and make recommendation for remedial action for system deficiencies.
• Maintain a good inventory of all tools, materials and parts to minimize delays and down time. In addition, coordinate with admin assistant or purchasing department for the sourcing of parts, materials and contract services.
• Prepare all preventive maintenance schedule for maintenance technicians.
• Review daily work logs for incomplete works follow up and check daily water treatment result, and coordinate with housekeeping for checking of VIP rooms and front office for guest rooms needed for Ken Fix It program.
• Maintain and up to date files of technical manuals, parts list, drawings, equipment list of all equipment and plants etc.

The Job:

• To assist Quality Management by providing oversight for Quality on-the-floor and operations support.
• Escalate any significant event to Quality management in a timely manner
• To support operations to ensure compliance with GMP guidelines/ rules/regulations.
• Responsible for quality management system matters

The Requirements:

• Min Diploma in Pharmacy, Chemistry, Biology or Health sciences with min 1 or 2 years’ of work experience, in operational quality is advantageous
• Proficient in MS office
• Training Provided. NO EXPERIENCE will be considered

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Job Responsibilities:

• Technical Helpdesk
• Issue Management
• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents
• Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.
• Seek confirmation for closure from the user when resolution is provided.
• Serve as the first point of contact for all incidents
• Prepare issues statistic for reporting purposes.
• Prepare daily, weekly and monthly report Daily monitoring
• Liaise with client to clarify issue and assign issue to team for resolution.
• Track and report on issues resolution.
• Assess common issues and suggest improvement points.
• Track and report on day-to-day operations to maintain system stability

Saghana Sithara | Registration Number: R1550224

Your role :

Are you driven in finding innovative ways to solve problems for our clients? Do you enjoy creating quick, reliable, and robust mainframe applications? Do you like being a part of an agile organization where forward thinking is the way ahead.

At UBS, we re-imagine the way we work, the way we connect with each other – our colleagues, clients, and partners – and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.

We are looking for an Engineer who will:
• analyze, design, and implement solutions based on a well-defined software development life cycle
• participate in various phases of the Software Development Life Cycle (SDLC) for IT Projects
• be a strong team player, collaborate with colleagues and maintain effective stakeholder relationships
• deliver high quality technology solutions
• ability to contribute to complex task and respond to production issues accurately
• be passionate about what you do; you value excellence, agility, learning and integrity

Your team :

You will be a part of AssetLink team in Singapore and working with some team members and stakeholders in Zurich, Switzerland. AssetLink provides standardized solution for niche clients to provide data feeds for portfolio management. It is leading output solution providing SWIFT based feeds for transactions and positions information.

Your expertise :

• minimally 5+ years of experience of development, design and integration of mainframe solutions end to end and 3+ years working in the financial services industry
• proficient in working with COBOL/ zOS programming, DB2, CICS and JCL
• experienced with implementing CI/CD for mainframe and GitLab facilitated software delivery
• know-how/experience with Java and automation using Junit is added advantage
• understanding in webservices (SOAP/REST) and supported data structures such as XML, JSON
• good debugging and trouble shooting skills. Must have worked on IDEs i.e., IBM Debugger, IDz
• know-how about SWIFT and ISO20022 reporting is an advantage

Responsibilities

· Assist in scheduling of future appointments

· Registration of patients

· Assisting the doctors and nurses in basic medical care if needed

· Data entry of patient’s particulars into the hospital system

· Handling phone calls and enquires and providing information

· Other ad hoc duties as assigned

Requirements

· Min GCE N/O or ‘A’ Levels / Diploma and above

· Keen interest in the healthcare/ medical industry

· No experience needed, full training will be provided

· Basic knowledge of Microsoft Office

· Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Lynn Ho
R23114223
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client, a leading bank in Asia, is currently seeking a dedicated Client Service Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem-solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up-to-date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description:

- Provide accurate and timely processing of bills and charges, deposit

- Financial counseling to all patients.

Requirements

- Min N/O Levels / Diploma in any discipline

- Prior work experience in customer service

- Able to start ASAP

- Able to commit for 1 year or longer

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

We are looking to hire contract Patient Service Associates to work with our clients from reputable government hospitals and medical groups. Long term opportunities will be available too!

Job Description

• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self-registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Education & Experience

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Proficient in MS Office

Personal Attributes

· Comfortable with working in hospital environment

· Must be open to working rotating shifts

· Able to start work immediately or within short notice

Apply now by sending your resume to [email protected]

or call Tammy at 8178 6641 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601

Responsibilities

• Sale of cards and allied products located at various MRT stations bus interchanges
• Assisting in top up, card refunds or card claims
• Ad hoc duties

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Customer service mindset
• Good communication skills
• Must be comfortable with handling cash
• Willing to work rotating shifts, weekends and Public Holidays

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Manage cybersecurity projects & coordinate with customer to deliver security solutions and initiatives timely.
• Monitor, investigate and develop strategies to lead security incident responses efforts and recover from security breaches.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 1-3 years of relevant experience
• Strong knowledge and understanding of IT infrastructure and security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security
• Highly advantageous with hands-on experience in implementing CyberArk, McAfee, Fortinet, Cisco Extreme, Aruba, or Sophos solutions

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

We are looking for a Navcomm Service Engineer with 5+ years experience in the same field. Preferred Singaporean or PR.

• Repairing, troubleshooting, installation & commissioning of Navcomm equipment (Radar, ECDIS, Gyro, Echo Sounder, Speed log, AIS, MF/HF, VHF, Autopilot & VDR)
• Should be able to perform Radio Survey on behalf of Class.
• Willingness to travel at short notice as per the vessel schedule and work odd hours and weekends upon requirements.
• Package best in the industry.

Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Manage cybersecurity projects & coordinate with customer to deliver security solutions and initiatives timely.
• Any other adhoc duties as assigned

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 1-2 years of relevant experience
• Strong knowledge and understanding of IT infrastructure and security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security
• Highly advantageous with hands-on experience in implementing CyberArk, McAfee, Fortinet, Cisco Extreme, Aruba, or Sophos solutions

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Our client is a prominent figure in the education and enrichment sector in Singapore, and they are currently seeking a Customer Service Representative to join their team!

Job Description:

• Deliver a professional and high-quality service experience in a customer-facing role.
• Handle customers’ needs tactfully and professionally.
• Provide customers with clear explanations on the organisation's programmes and services while at the front desk.
• Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with clients and build brand loyalty.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Minimally Diploma holder with relevant experience.
• At least 1 year of experience in Customer Service, Sales or equivalent role.
• Possesses a customer-oriented mindset, in going the additional mile in delivering excellence service.
• Strong interpersonal and communication skills.
• Open to work on rotating shift hours and on weekends.

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant

Job Description:

- Patient registration

- Assisting patients with enquiries at the self service kioks

- Schedule appointment

- Collecting payment

Requirements:

- Able to start ASAP

- Able to commit for 6 months

- Able to work on weekends

- Covid fully vaccinated

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

· Troubleshoot and rectify any technical issues that arise during the manufacturing processes.

· Monitor manufacturing processes to ensure their efficient and adherence to quality standards.

· Collaborate with the Production Manager to oversee and execute the specified goals, operational performance, process efficiency, and KPIs within the manufacturing processes.

· Monitor the Overall Equipment Effectiveness throughout the manufacturing processes to improve and optimise its operational performance.

· Examine essential operational metrics, conduct data analysis, and identify issues and opportunities for enhancement within the manufacturing processes.

· Continuously enhance manufacturing processes to achieve optimal cost-efficiency, quality, and reduced delivery lead times.

· Responsible for the design of automation process equipment, integration of platform equipment, and establishment of interfaces with operational and equipment platform systems. This includes control and monitoring logic, spanning both basic and detailed design phases.

· Liaise with various stakeholders, including Production, Quality, Engineering, IT owners, and vendors, to efficiently reduce downtime and enhance throughput.

· Initiate project management procedures which include cost, quality, scope, and schedule to guarantee timely delivery.

· Uphold a safe work environment by diligently enforcing safety rules and regulations across all work areas.

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in Application support functions

• Providing engineering and technical assistance to Sales team.
• Collaborate with the Factory on technical issues.
• Prepare quotations and manage sales orders.
• Undertake additional tasks as directed by superiors.

• Diploma in Mechanical/Electrical Engineering
• Experience in HVAC will be preferred
• Proficient in MS Excel and PowerPoint
• Able to perform technical calculation (heat load, cold load), onsite visitation.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $3,800
• Experience in HVAC will be preferred
• Able to perform technical calculation (heat load, cold load), onsite visitation.

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Senior Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities on new/existing clients
• Develop strategies to solve complex technical challenges and perspective on key global trends including globalisation, and how they impact the firm and our clients
• Coach peers and fellow team members to encourage them to take ownership of their development