We are seeking an experienced Firmware Engineer to join our team to design, develop, and optimize firmware for embedded systems. The ideal candidate will have strong experience working with FPGA, ARM processors, and embedded software development using C, C++, and Python Scripting Skills. You will implement cyber security software / firmware solutions on ARM/FPGA based embedded systems.

Key Responsibilities:

●      Develop and maintain firmware for embedded systems, specifically targeting FPGA and ARM-based processors.

●      Design and implement real-time embedded systems using C, C++, and Python.

●      Write and optimize device drivers, board support packages (BSP), and low-level hardware interfaces.

●      Collaborate with hardware engineers to define system architecture and debug hardware/firmware integration issues.

●      Implement, simulate, and test FPGA-based firmware using tools like Verilog, VHDL, or SystemVerilog.

●      Work on bootloaders, and system diagnostics.

●      Perform unit testing and integration testing for firmware, ensuring system performance and reliability.

●      Contribute to code reviews, technical documentation, and design reviews.

●      Troubleshoot and resolve firmware issues, optimizing system performance.

●      Integrate and deploy AI/ML models (e.g., neural networks) into embedded devices for tasks such as anomaly detection, or predictive analytics.

Qualifications:

●      Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field.

●      3+ years of experience in firmware or embedded software development.

●      Strong proficiency in C, C++, and Python.

●      Experience with FPGA design and implementation using Verilog, VHDL, or similar hardware description languages.

●      Hands-on experience with ARM processors (Cortex-A, Cortex-R, or Cortex-M series) and associated toolchains.

●      Familiarity with embedded Linux and/or RTOS environments.

●      Experience with hardware debugging tools such as JTAG debuggers.

●      Strong understanding of real-time embedded systems, including hardware/software interfaces, peripherals (PCIE, UART, SPI, I2C), and memory management.

●      Excellent problem-solving and communication skills.

Preferred Qualifications:

●      Experience with PCIe, DDR, or high-speed interfaces.

●      Experience with scripting languages like Python for automating testing and development processes.

●      Knowledge of networking protocols and interfacing.

●      Familiarity with secure boot, encryption, and other security measures in embedded systems.

●      Experience with AI/ML frameworks such as TensorFlow Lite, PyTorch, or Keras, and knowledge of how to optimize them for embedded systems.

●      Hands-on experience with neural network architectures (CNNs, RNNs, DNNs) and deploying them on resource-constrained environments.

• Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.
• Restricted Stock Units (RSUs): We issue RSUs to contributors, offering you a stake in the company's success and aligning your interests with our long-term growth.
• Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.
• Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

Job Description:

• Oversee post-sales activities Cybersecurity products.
• Participate in project implementations
• Provide on-site implementation services, including testing, deployment, and documentation.
• Offer technical support to ensure customer satisfaction.
• Analyze and address customer queries by troubleshooting and consulting existing knowledgebase articles and known issues.
• Be available for 24x7 maintenance support calls on a routine standby basis.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Bachelor’s Degree or Diploma in Cyber Security, Computer Science, Computer Engineering, or a related field.
• 1-3 years of relevant experience in IT, particularly in network support and administration.
• Knowledge and experience in networking, including routing and switching technologies.
• Capable of working independently as well as part of a team.
• Willing to work diligently and eager to learn about new technologies.
• Strong analytical and troubleshooting abilities.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About Visa: Visa is a global leader in payment technology, connecting consumers, businesses, financial institutions, and governments to fast, secure, and reliable electronic payments.

Team Overview: 

Join our dynamic Developer Experience organization under Operations and Infrastructure. Our team is responsible for handling developer tools and the developer platform, ensuring a seamless experience for developers. We develop, maintain, and support business-critical applications that drive Visa's daily operations for developers. Currently, we are on a multi-year journey to modernize our business systems by adopting open software technologies and moving towards cloud.

Role Overview: We are seeking an experienced Staff Software Engineer to join our “Strategic Initiatives” team. The successful candidate will play a pivotal role in building the next-generation global payment network, contributing to Visa's transformation.

Primary Responsibilities:

System Design and Development:

• Design, document, and implement new systems, enhancements, and modifications to existing software, ensuring alignment with design specifications, security standards, and Java best practices.

• Develop highly scalable, fault-tolerant web-based applications.

Stakeholder Interaction:

• Engage with both business and technical stakeholders to deliver high-quality products and services that meet business requirements using the latest tools and technologies.

• Present technical solutions, capabilities, and considerations in business terms.

Code Quality and Delivery:

• Deliver zero-defect code and ensure the team's deliverables meet or exceed business expectations.

• Contribute to and evolve a highly efficient development process pipeline by leveraging best-in-class CI/CD tools.

Innovation and Best Practices:

• Identify opportunities for product innovation and improvements to best practices, standards, and processes.

Mentorship and Collaboration:

• Mentor junior developers to ensure the timely delivery of high-quality code.

• Collaborate with Technical Product Managers to break down solutions into smaller achievable tasks.

Documentation and Support:

• Develop backend databases and queries, create and consume APIs, and handle front-end UI development.

• Manage backend operations and batch jobs to maintain data integrity.

• Support test engineers and operations teams in troubleshooting, defect research, and issue root cause analysis.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities:

• Responsible for planning and implementing the execution of preventive and corrective programs within schedule in compliance to regulatory standards and requirements.
• Perform troubleshooting/ faut diagnosis/ failure analysis to determine cause of failure for equipment.
• Development of Standard Operating procedures (SOP) and Work Instructions (WI) to technicians to develop their competence.
• Develop and perform Risk Assessments to evaluate mitigation measures for all maintenance activities.
• Establish and maintain proper document system to achieve all jobs internally for sharing and audit purposes.
• Assist in identification, planning and reviewing of necessary training needs for mentoring and coaching of maintenance staffs.
• Preparation and write maintenance and spares consumption report.
• Perform other duties as instructed by Management.

Requirements:

• Degree in Engineering or related discipline
• 2–3 years of relevant work experience
• Ability to relate work with different stakeholders
• Proficiency in Excel, Words and Powerpoint
• Able to think and work independently and as a team member in a challenging environment

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Roles & Responsibilities:

• Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support in the following areas:
• Presentation
• Demo
• POC
• proposal writing
• compliance table
• Statement of Work (SOW)
• Training/Product Enablement
• Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training
• Responsible for conducting hands-on POC independently
• Independently present vendor’s solution to partners and end-users
• Provide updates and trainings to partners and end-users when required
• Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure
• Provide timely and accurate reporting

Requirement:

• Degree / Diploma in IT / Computer Studies or equivalent
• Minimum 2 years of hands-on experience in IT network and Cybersecurity domain
• Strong knowledge of security and networking infrastructure environment

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

In this role, you will join a team of six members from Sopra Steria to support one of our government project. The scope of work includes:

1. Security Risk Assessment
2. Security Policies, Standards, Guidelines, And Procedures Review
3. Security Design
4. Application Security
5. Vulnerability assessment and
6. System Security Acceptance Testing

Responsibilities:

• Integrate security into the CI/CD pipeline, ensuring security controls and best practices are embedded from the early stages of development.
• Conduct security risk assessment for Applications, including Mobile Application, and Web Application.
• Develop, document, and enforce security policies, standards, and procedures for application development and deployment.
• Guide application project teams to perform AppSec assessments using a combination of threat modelling, code scanning, vulnerability research, application security testing and recommend treatment/mitigation measures and action to be taken.
• Review and recommend security testing tools, such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST) and Vulnerability Assessment and Penetration Testing (VAPT) .
• Apply secure coding techniques to review and assess vulnerabilities on systems developed using popular web/mobile programming languages, such as HTML, JavaScript, Node.js, Angular, ASP.NET, C#, Java, PHP, Python and Ruby.

• At least 3 years of experience in DevSecOps, Application security, or cloud computing (eg: AWS)
• Experience working with mobile and web application programming interfaces (API) architecture
• Demonstrate knowledge in industry security best practices such as OWASP Top 10, OWASP application security verification standard
• Familiar with Agile Development process, CI/CD, DevOps concepts, tools (Git, Gitlab, Github, Jenkins, Anslbe etc)
• Good verbal/written communications skills and experience interacting with various stakeholders
• Strong problem-solving and troubleshooting skills

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

BIPO: Shaping the Future of HR with Innovation and Global Reach

At BIPO, we are a global leader in HR services, offering innovative solutions that empower businesses to streamline and scale their operations effortlessly. Our award-winning cloud-based Human Resource Management System (HRMS) revolutionizes HR processes, making them simpler, more efficient, and cost-effective. By staying at the forefront of digital transformation, we help companies remain agile in a rapidly changing world.

Our comprehensive suite of services—including Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, and Flexible Employee Management—are designed to modernize HR functions, allowing businesses to focus on growth while we manage their HR complexities.

Why Join BIPO?

What sets BIPO apart is our dynamic, fast-paced culture where innovation thrives. We foster a work environment that values collaboration, creativity, and adaptability. Joining BIPO means being part of a global team that’s passionate about pushing boundaries and shaping the future of HR. Our diverse workforce spans over 40 countries, and our APAC headquarters in Singapore, along with R&D centers in Singapore, Shanghai, Indonesia, and Malaysia, serve as the driving force behind our growth and innovation.

Since our founding in 2004, BIPO has cultivated a vast global network, delivering cutting-edge HR solutions across more than 40 countries. As we continue to grow and innovate, we’re seeking talented, ambitious individuals to join us on this exciting journey. At BIPO, you’ll have the opportunity to make a real impact, work with forward-thinking professionals, and help shape the future of HR. The possibilities are limitless—discover how you can grow with BIPO and be part of our global success story!

Job Description:

· Perform full spectrum of payroll process to ensure accurate, timely, and compliant delivery for clients

· Ensure accuracy prior to processing of payroll, by conducting quality assurance within each payroll cycle

· Work closely with stakeholders to create necessary interfaces and ensure accurate data flow

· Review tax reports and returns, address discrepancies and process necessary amendments

· Ensure accurate payroll tax return

· Ensure client queries are handled promptly to ensure their proficiency with the BIPO platform

· Ensure proper handling of confidential client data

· Be the payroll process and product expert; continuously and pro-actively learn and be familiar with BIPO’s products, services, and updates

· Keep oneself updated on the changes in statutory requirements and ensure that payroll complies with the changes

Requirements:

· Bachelor’s degree in Human Resources/ Information Systems preferred

· 0-3 years of experience in Payroll/ HRIS/ HR/ HR Generalist role is preferred; entry-level candidates are welcomed

· Self Motivated

· Passion for learning Information System Solutions

· Disciplined individual who works systematically, attentive to details even in a dynamic and fast-paced environment

· Work experience with payroll software will be an advantage

The Sr. Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visa’s Development community.  Key responsibilities include:

• Engineer vendor products to Visa’s environment by installing, upgrading, patching, and maintaining Developer tools. 
• Interface with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
• Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa’s needs.
• Develop standards and enforce governance across CICD practices
• Create and maintain templates and catalogs of pipelines and manage inner sourcing processes
• Perform regular housekeeping on tools to provide high standards of application stability and reliability.
• Support ongoing Developer Tools projects and provide technical input as needed.
• Support complex technical issues in an interop production environment.
• Participate in L3 on-call support rotation.

Tools Include:

• Project management
• Source code management.
• Build and Deployment management.
• Test and Quality tools.
• Cloud services for DevOps   
• Developer productivity and analytics tools.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Staff Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visa’s Development community.  Key responsibilities include:

• Engineer vendor products to Visa’s environment by installing, upgrading, patching, and maintaining Developer tools. 
• Interface with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
• Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa’s needs.
• Develop standards and enforce governance across CICD practices
• Create and maintain templates and catalogs of pipelines and manage inner sourcing processes
• Perform regular housekeeping on tools to provide high standards of application stability and reliability.
• Support ongoing Developer Tools projects and provide technical input as needed.
• Support complex technical issues in an interop production environment.
• Participate in L3 on-call support rotation.

Tools Include:

• Project management
• Source code management.
• Build and Deployment management.
• Test and Quality tools.
• Cloud services for DevOps   
• Developer productivity and analytics tools.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Key Responsibilities:

• Provide receptionist duties at front counter
• •Ensure accuracy of clinical data entry into computer system
• •Able to apply basic patient care
• •Maintain filling system, coordinate appointments and other admin duties
• •Liaise with various insurance company and make payment arrangement
• •Any other task as directed by the Clinic Manager or Doctor

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• Clinic assistant experience needed

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

- Basic F&B operations

- Assist to set and clear tables

- Assist to serve customers

- Able to commit at least 2 shifts a week

Location: 11 Mohamed Sultan Road

About GoBuB:

GoBuB is an innovative, child-led playspace designed to foster creativity, learning, and fun. Our environment supports families by offering educational activities and events in a relaxed and community-focused space. We’re seeking a dynamic, friendly, and highly organized individual to join our team as a Facilitator, where the magic of play and learning come to life every day.

Job Responsibilities:

• Engage and Play with Children: Facilitate and participate in activities that encourage children to explore their creativity and learning through play. Ensure a positive, engaging experience for children of all ages.

• Guest Experience: Greet guests (children and parents) warmly and create a welcoming atmosphere. Take the time to remember guests’ names and make them feel valued and recognized upon return visits.

• Check-ins and Guest Management: Manage the check-in process for both children and parents, ensuring a smooth and organized registration process. Handle any inquiries with professionalism and kindness.

• Event Coordination: Assist in the preparation, management, and facilitation of events, including birthday parties, workshops, and themed activities. Ensure events run smoothly and guests have a great experience.

• Light Snack Preparation: Prepare simple snacks such as toast or almond butter on sourdough for children and parents in line with our health-conscious menu.

• Space Maintenance: Keep the play and work areas clean, organized, and safe. Ensure toys, materials, and equipment are well-maintained and available for activities.

Requirements:

• Experience working with children: Previous experience in a childcare or education setting is preferred but not required. A passion for working with kids is a must.

• Customer service skills: Friendly, approachable, and able to create a welcoming atmosphere for children and parents alike.

• Organization and multitasking: Strong ability to manage multiple tasks, including guest check-ins, event coordination, and light food preparation.

• Communication skills: Excellent verbal communication, with the ability to interact comfortably with both children and adults.

• Flexibility and adaptability: Comfortable in a dynamic environment where tasks can vary, and willing to take on new challenges.

• Basic culinary skills: Ability to prepare simple snacks in line with GoBuB’s health-conscious offerings.

• Positive attitude and energy: Enthusiasm for working with kids, a strong sense of playfulness, and a collaborative team spirit.

Why Join Us?

• Be part of a passionate and fun-loving team

• Opportunity to make a real impact on children’s development and the community

• A creative, flexible, and supportive work environment

• Training and development opportunities

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Expected start date for role: 21 November 2024
• Expected salary: $800 - $2,500 per month

Join Wolfgang Violin Studio as Part-Time Customer Service Staff!

Key Responsibilities:

Greet and assist students and parents

Manage scheduling, customer service and phone calls

Handle customer enquiry and trials

Support teaching team and daily operations

What We’re Looking For:

Good spoken English, attention to details

Pleasant and friendly personality

Previous customer service experience is a plus!

Students and retirees are welcome to apply!

20 hours per week, including one full weekend

Friendly, supportive work environment and dynamic team

Career advancement opportunities.

If you’re ready to be the welcoming face of Wolfgang Violin Studio, apply today! Send your resume to [[email protected]] with recent resume.

Join our team and make a difference — one smile at a time!

Job Description:

Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support in the following areas:

- Presentation

- Demo

- POC

- proposal writing

- compliance table

- Statement of Work (SOW)

- Training/Product Enablement

· Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training

· Responsible for conducting hands-on POC independently

· Independently present vendor’s solution to partners and end-users

· Provide updates and trainings to partners and end-users when required

· Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure

· Provide timely and accurate reporting

Requirement:

· Degree / Diploma in IT / Computer Studies or equivalent

· Minimum 2 years of hands-on experience in IT network and Cybersecurity domain

· Strong knowledge of security and networking infrastructure environment

· Process good analytical, communication, interpersonal and personal skill

· Good attitude with willingness to learn

· Demonstrate high level of independence

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

Job Summary: We are seeking a dedicated Field Support Technician to provide technical support, troubleshooting, and maintenance for a range of products, including networking, PBX systems, and cloud applications. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-first mindset. You will be responsible for both on-site and remote support, ensuring smooth system operations for our clients. Willingness to learn new technologies, work overtime, and travel as needed is essential.

Key Responsibilities:

• Provide on-site and remote technical support, installation, troubleshooting, and maintenance services for networking, IPBX, and related systems.
• Diagnose and resolve technical issues related to networking, cloud applications, and telecommunications systems.
• Collaborate with internal teams and third-party vendors for integration, testing, and deployment of new products and releases.
• Ensure high levels of customer satisfaction through effective communication and timely issue resolution.
• Maintain accurate documentation of customer interactions, issues, and resolutions.
• Participate in testing and deployment of new hardware and software releases.
• Be prepared to work overtime during project deployments or emergencies and travel overseas for training or projects.

Key Qualifications:

• Diploma/Degree in Telecommunications, Electrical, Computer Science, or related field.
• Experience in networking, telecommunications, or PBX systems is highly preferred.
• Strong communication skills with the ability to collaborate and work within a team
• Ability to learn and adapt to new technologies in a fast-paced environment.
• Good documentation skills and attention to detail.
• Willingness to travel and work beyond regular hours when required

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

Company Overview:

Global Tax Free Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as s sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services to tourists.

Specialists in tax refund services, Global Tax Free offers:

· Tax(GST) Refund Services for tourists and merchants

· Central Refund Counter

· Marketing Services

· Market Intelligence

Join our pioneering team at the forefront of technology. We are committed to innovation, creativity, and excellence in the tech industry. Our culture fosters growth and collaboration, empowering every team member to contribute to our success.

Role Overview:

We are seeking an IT Support Engineer who is adept at managing and maintaining our technical infrastructure and also possesses a keen sense of adventure and flexibility. Your role will extend beyond the confines of our office, taking you to data centers, airport airside operations, and retail locations. You will ensure the seamless operation of our IT assets, troubleshoot complex issues, and implement robust security measures. You will also oversee network security measures, including penetration testing and network vulnerability scanning, to make sure our technical infrastructure supports all locations with appropriate compliance.

Key Responsibilities:

· Maintains, configures, and ensures the reliable operation of computer systems, peripherals, POS devices, and network servers.

· Handles the installation and upgrade of computer components, POS devices, and software.

· Addresses hardware and software errors, prioritize problems, and mitigate the impact of IT issues.

· Drafts technical specifications for planning and executing regular IT infrastructure upgrades and update patches.

· Leads efforts in desktop and helpdesk support to minimize disruptions.

· Coordinates IT audits ensuring compliance with relevant regulations and standards, and addressing any audit findings promptly.

· Visits data center, retail outlets, and the airport and provide on-site technical support, ensuring the stability and security of IT operations across all locations.

Minimum Qualifications:

· Diploma or ITE in Information Technology, Computer Science, or related fields.

· At least 2 years of hands-on experience in IT infrastructure support.

· Certifications in relevant tech areas (e.g., Cisco CCNA) will be desirable.

· Proficient in hardware, software, and networking systems.

· Exceptional troubleshooting and problem-solving skills.

· An adventurous spirit ready for the demands of fieldwork across diverse locations.

· Good to have hands-on/technical knowledge of:

Network technologies, like Fortinet, Cisco switches, routers. LAN/WAN, subnets, firewalls, VLAN's, and VPN.

· Proficiency in Korean is a plus

Why Join Us?

· Dynamic and innovative workplace culture.

· Opportunities for growth and learning.

· Corporate direction with continuous growth and vision.

We are on the lookout for dynamic individuals passionate about technology and ready to go the extra mile. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you.

As Infrastructure Engineer you will be required to implement and support monitoring, automation and batch scheduling tools

What will you do?

1. Understand Operation business needs and translate into technical requirement

2. To implement monitoring, automation and batch scheduling tools

3. To support post implementation tasks including patching and upgrades.

4. To recommend best practices to meet project requirements

5. Assist in POC/POV, product evaluation and tech refresh activities

Responsibilities:

• Responsible for planning and implementing the execution of preventive and corrective programs within schedule in compliance to regulatory standards and requirements.
• Perform troubleshooting/ faut diagnosis/ failure analysis to determine cause of failure for equipment.
• Development of Standard Operating procedures (SOP) and Work Instructions (WI) to technicians to develop their competence.
• Develop and perform Risk Assessments to evaluate mitigation measures for all maintenance activities.
• Establish and maintain proper document system to achieve all jobs internally for sharing and audit purposes.
• Assist in identification, planning and reviewing of necessary training needs for mentoring and coaching of maintenance staffs.
• Preparation and write maintenance and spares consumption report.
• Perform other duties as instructed by Management.

Requirements:

• Degree in Engineering or related discipline
• 2–3 years of relevant work experience
• Ability to relate work with different stakeholders
• Proficiency in Excel, Words and Powerpoint
• Able to think and work independently and as a team member in a challenging environment

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

S2T is an innovative Tech company that develops cutting edge cyber-intelligence solutions for Government and Enterprise Customers.

We're looking for a talented and passionate Javascript Software Engineer (Full Stack) who are looking for their next challenge to help us bring our vision to life!

You'll be responsible for:

• Design, develop, and maintain scalable web applications with an emphasis on both front-end and back-end development using JavaScript technologies.
• Write clean, modular, and efficient code across the stack (front-end: React, TypeScript; back-end: Node.js, Express, etc.).
• Able to perform query, create API to backend databases such as MongoDB, PostgreSQL, MySQL, Neo4J or Elasticsearch.
• Develop RESTful APIs and microservices to integrate front-end elements with server-side logic.
• Experience with cloud platforms (AWS, Azure, Google Cloud) and containerization (Docker, Kubernetes).
• Familiarity with CI/CD pipelines and DevOps practices.
• Work closely with the product team to design and implement user-centric UI/UX and ensure responsive designs.
• Perform debugging, troubleshooting, and optimizing existing applications for better performance.
• Participate in code reviews to ensure quality. Ensure that security, reliability, and scalability best practices are implemented.
• Write and maintain documentation for software development, processes, and API usage.

The ideal candidate would be:

Have a growth mindset where challenges aren't roadblocks but stepping stones to success, where failures aren't setbacks but opportunities for growth. And it's the key to unlocking your full potential!

• A degree in Computer Science from a recognized foreign or local university; a relevant master’s degree will be an added qualification.
• Minimum 3 years of relevant work experience in building real-world services and applications.
• Self-motivated and able to work well in a fast-paced environment.
• We want people who can help us continually evolve our stack.
• Great communication and coordination skills
• Excellent analytical thinking and problem-solving skills

Interested parties, please send your resume with current & expected salary & date available to [email protected] . We regret only shortlisted applicants will be notified.

As part of Level 3 Development team the enhanced functionality a scrum team you will:

• Design, develop and implement features, enhancements, Webservices, Microservices, tools and utilities in a client facing environment on a platform that is highly scalable and resilient on the N-tier architecture in Agile development life cycle.
• Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.
• Perform third and fourth level support in production and client certification environment with root cause analysis including identifying, developing, and providing solutions for production issues.
• Analyze and identify the root cause of performance issues and propose changes to designs and new enhancements for resiliency and scalability.
• Engage in effective communication and collaboration with team members, including vendor partner teams
• Participate in technological proof-of-concepts, embrace new technologies and frameworks and in code review processes to ensure quality and consistency
• Produce and maintain technical documentation to support development and operational initiatives
• Collaborate with Product Owners, Architects, SME's, DevOps, Security, Business, Performance, Automation, and Operations teams to ensure alignment across initiatives.
• Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Works with product owners to gather and refine requirements for one product, adding and taking into account existing tools and solutions across departments.

• Develops and designs moderately advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.

• Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.

• Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re searching for a Senior Network & Security Engineer (L3 Support) to be part of our diverse team of talent here at NCS!

Overview

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.
 

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

 The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

Position Summary:

The Workload Automation & Scheduling group is responsible for engineering and support of the Workload Automation IT infrastructure for Visa Inc. and VisaNet via Vendor Tools and Homegrown Web Application Utilities. The team is responsible for all technical aspects of design and build for the Workload Automation lifecycle from project initialization, system installation, application test & build and maintenance, operational support to application and system decommissioning. This role is an Advanced SME individual contributor role responsible for identifying and resolving issues of moderate to high complexities to do with Visa’s Workload Automation Scheduling, VFT/MFT. This position is at a professional level and requires strong execution and analytical abilities to diagnose, mitigate and resolute small to highly complex events. This role works independently and receives minimal guidance providing out of the box solutioning, innovation and keeping up with the latest industry innovative workload automation processes.

RESPONSIBILITIES:

• Engineer, Design and build new application services from PD within Workload Automation Tools (BMC Control-M & Broadcom ESP)
• Excellent Problem Determination skills to ensure mitigation time is kept to a minimum in meeting SLA and uptime expectations.
• Strong experience with Agile development incorporating Workload Automation tool / Batch processing into Full CI/CD technologies such as GIT, Maven, Jenkins, Chef, Sonar, JUnit, Mock frameworks. To ensure version control is followed.
• Perform installation and support for the Workload Automation platform running on Linux and Prostgress DB systems with the help of IRE and vendor’s engineers to ensure patch level are current and we’re clear of any vulnerabilities.
• Advance understanding to write and integrate into WA tools scripts for automation in the following languages as well new technologies NodeJS, MVS JCL & REXX, HTTPs API, JSON, Python, HTML, XML, Shell and JavaScript.
• Proactively work with Ops PRE, PD and or vendors to provide a resilient, flexible and fit for purpose solution around Workload Automation for Visa’s & M&A’s internal and external customer resolving issues and system problems. Gather requirements set up meeting internally as well as with our vendors to engineer solutions.
• Consulting with and supporting capacity planning efforts to ensure our tooling has the capacity to manage the workload executed via those tools.
• Provide 24X7 production support of Visa operations. Requires on-call rotational support for geographically dispersed data centers.
• Ensure that all server deployment follow Visa security guidelines and report any non-compliance for the Workload Automation Platform.
• Communicate and work cordially in global team with teammate from different culture and in time zone.
• Manage workload and escalate to appropriate Engineers and manager, as needed.
• Work with other support, development, and user groups to manage requests from the perspective of automation and BRP failover design and functionality. Implementing a Red Button solution as well as engineering self-service solutions.
• Work with vendors on software issues and problems as needed.
• Basic use of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
• Assist with the WA engineers to set up working sessions with technical leaders and users from all levels to promote the Workload Automation capabilities to ensure teams have appropriate knowledge and expertise of Visa’s Batch processing strategy.
• Act as Change Coordinator to Process, Assign and Report Enterprise tooling changes assigned to Gsched & Workload Automation working with Ops, PRE & PD groups.
• Provide guidance for Junior & peer engineers on technical knowledge and processes.
• Participate with Sr. Engineers in setting up product demo sessions with the Vendor and internal ATC’s & PD Architects