What the role is

The Waste Management Division (WMD) is responsible for the regulation of the waste collection industry, the Public Waste Collection scheme, general waste disposal facilities, the Extended Producer Responsibility and Mandatory Waste Reporting schemes. Through these programmes, WMD aims to achieve an efficient and sustainable waste-to-resource management system in Singapore. It also enforces against illegal dumping activities.

The Producer Responsibility Department (PRD) under WMD oversees the development, administration and regulation of Extended Producer Responsibility (EPR) Schemes for waste streams such as E-waste and packaging waste, as well as the Mandatory Packaging Reporting(MPR) framework. It is responsible for the licensing of the Producer Responsibility Scheme (PRS) Operator and the regulation of recycling facilities under the EPR schemes. It is also responsible for the audit and verification of data submitted under the EPR and MPR schemes to ensure stakeholder confidence and integrity of the system.

What you will be working on

You will be part of a dynamic team that is involved in the development and implementation of e-waste management strategies and initiatives, including those under the Zero Waste Masterplan. You will be required to take on a regulatory role to ensure industry and stakeholders’ compliance to the Resource Sustainability Act on e-waste management. In addition, you will have the opportunity to work on cross departmental initiatives and projects related to e-waste; and to play a vital role in achieving Singapore’s vision of becoming a Zero Waste Nation. You will be responsible for the following:

• Review global and local landscapes for sustainable e-waste management strategies and technologies
• Develop and implement plans for key waste streams (i.e. e-waste)
• Administer and regulate Extended Producer Responsibility and related reporting schemes for e-waste
• Work with other departments/agencies to develop and build up capabilities for the e-waste recycling industry
• Conduct audits, inspections and enforcement to ensure compliance of relevant stakeholders with the Resource Sustainability Act
• Verification of company declarations on regulated electrical and electronic products and packaging supplied in Singapore, including data audits.
• Work with other departments to review performance of regulated systems (e.g. extended producer responsibility, product stewardship) after implementation and recommend enhancements/refinements
• Work on the required legislative amendments for current and emerging regulated waste management systems
• Work with other departments/agencies to support national efforts on circular economy, resource optimisation and recycling
• Work with other parties to roll out initiatives to improve e-waste collection by the PRS Operator
• Other duties as assigned

What we are looking for

• At least Bachelor degree in chemical/mechanical/electrical/environmental engineering and/or equivalent field
• At least 1 - 2 years of experience in solid waste management/sustainability/auditing is preferred
• Passion for environmental protection and adept at working with corporate and public stakeholders
• Outgoing and pleasant personality; mature, independent and resourceful; highly self-motivated; patient and resilient; adaptable to diverse work scopes
• Integrity and interpersonal skills
• Analytical, communication, problem solving skills
• Organisational and Leadership skills
• Meticulous with an eye for detail
• Good presentation skills and comfortable speaking to an audience
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Engineer-Executive-Senior-Dy-Principal-Engineer--Producer-Responsibility-Dept-_JR-10000026057

Your role

We are looking for a highly-skilled Test Automation Engineer to support our eBanking solution in:
•design and develop test automation scripts based on our test automation framework
•collaborate with cross-functional teams to ensure E2E automation and develop sustainable solutions
•continuously discover, evaluate, and implement new technologies to maximize testing, integration, and delivery efficiency

Your team

You will be part of the APAC Touchpoint eBanking Development & Testing team based in Singapore, working with local & global developers, and business across APAC and Switzerland.

Your expertise

You have:
- 5+ years of professional experience with test automation (including 3+ years of professional experience testing REACT JS and SPA applications)
- good exposure with Java, Cucumber, Maven, Jenkins, Selenium and/or Appium and customized frameworks.
- Good understanding and hands-on working experience in agile environment
- experience working in banking domain plus especially in WM, across geographically distributed teams
- hands On Experience in test data setup for Digital Banking solutions involving complex upstream systems
- Individual contributor and a proactive QA engineer, good Team Player
- Plan and design test strategy for the scrum team applications
- Co-ordination with stakeholders to highlight risk and issues in testing
- Hands-on experience with Git (CI/CD)
- Experience working with cross-functional scrum teams
- ability to accomplish complex engineering tasks independently
- analytical skills to cope with complex challenges in software engineering
- experience in implementing best practices and improving current processes
- a positive attitude and a great interest in shaping the future of technology in banking
- a strong written and verbal communication, comfortable interacting with colleagues globally in different timezone

Nice to have skills:
- experience in initiating automation process from scratch
- experience with SeeTest or Appium grid
- experience of working according to agile practices (Scrum/Kanban) and/or the Safe framework
- JIRA, GitLab and Confluence
- banking experience

You are:
- a self-starter and great team player
- a great communicator
- capable of working with minimum supervision
- flexible in taking on duties
- familiar with major test management and automation tools

Customer support for Domestic as well as regional

• To arrange service visiting, install, repair, troubleshooting, and re-location on site
• To set up and dismantle equipment for demonstrations
• To conduct equipment familiarization training for users
• To answer service enquiries
• To attend user’s meetings
• To install and commission new equipment at customer’s sites
• To practice and enlightenment for Customers satisfaction in service team

Service administration

• To prepare service quotations, contracts, report, and invoice
• To arrange spare parts from suppliers
• To send / deliver repair item and spare parts
• To collect equipment for in house repairs
• To deliver new equipment to customers
• To attack and pursue outstanding debts
• To send faulty parts to vendors for checking and testing
• To furnish technical information and quality report to Principal

Requirement

• Min. diploma in engineering.
• Min. 1-2 years’ service engineer working experience
• Has prior experience in medical device service will have advantages.
• Able to work both independently and as an effective team player
• Well-organized, self-motivated, reliable and resourceful

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Rapsodo Inc. is a sports technology and analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping golfers of all abilities, including PGA professionals, to optimize their launch conditions, to allowing MLB pitchers to increase the efficiency on their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1,000 NCAA athletic departments.

Job Description:

Our Embedded Engineers form a world-class, skilled engineering team that develops applications and drivers for our embedded products. As an Embedded Engineer, you will work closely with our software and hardware engineers to work on product evolution as well as support existing products. This role requires a highly versatile skill set and you will have opportunities to contribute to all relevant domains. Your responsibilities will include development and enhancing of new and existing products.

• Bachelor's Degree in Computer Science or MSc/MEng or related field preferred
• Minimum 5 years of relevant working experience
• Deep understanding of RTOS and bare metal programming on MCUs
• Hands on experience in developing peripheral drivers for I2C, SPI, GPIOs, SDRAM, ADC, Timers etc. on ARM Cortex M based Microcontrollers
• In-depth familiarity with U-Boot
• Experience in developing optimized and time critical code in C/C++
• Hands on FPGA programming (Altera or Xilinx) experience is a plus
• Experience with software architecture and/or API design, complemented by robust integration skills
• The ability to communicate technical information clearly and succinctly to both technical and non-technical team

Patient Service Associate, Patient Financial Services
Salary: 1.5k to 3k
Mon-Fri: 8am-6pm
Sat: Once/Twice a month, half sat
Duration: 12 months contract

Job Description
Provide accurate and timely processing of bills and charges, deposit, as well as financial counseling to all patients.

Requirements
• N/O Levels / A Levels/ Diploma in any discipline
• Prior work experience in customer service will be an advantage
• Team Player with good interpersonal and communication skills
• Customer-oriented and must be comfortable working with invoices and numbers

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Provide receptionist duties at the front counter
• Prepare and dispense medication
• Ensure accuracy of clinical data entry into the computer system
• Carry high level of customer service
• Attend to phone calls, coordinate appointments, and other administrative duties
• Assist and chaperone for examinations
• Liaise with various insurance companies

Requirements:

• Minimum Polytechnic Diploma, GCE A/O qualification
• Experience in clinic setting and customer service will be advantageous
• Proficiency in Microsoft Office, Clinic support (Plato)
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

Energy Research Institute @ NTU (ERI@N) invites applications for the position of Research Engineer II. 

Key Responsibilities:

• Participate in development of lithium-ion battery pack design

• Prepare design scheme according to system requirements on electric, thermal, structural performance

• Participate in development of advanced battery thermal management technology

• Skillfully use computational software to conduct multiphysical numerical analysis and model built-up for battery system

• Prepare technical requirements and design verification standards according to system requirements

• Literature review on equipment standards and specifications, prepare technical requirement documents

• Conduct virtual design verification for the thermal performance of developed thermal management system

• Responsible to prepare 2D and 3D mechanical drawings as well as animation

• Responsible to prepare design progress document and final report

Job Requirements:

• Candidate that possesses a master’s degree in thermodynamics, electric and electrical engineering, mechanical engineering, or similar is preferable

• Research or working background in lithium-ion battery product development and production is preferable

• Familiar with CAD software like SolidWorks, ProE; and CAE simulation software like COMSOL, ANSYS

• Understand development progress of battery system product

• Self-motivated and takes initiative

• Independent and can work well with a team

• Organized and detail oriented

• Excellent verbal and written communication skills

We regret that only shortlisted candidates will be notified.

The eVTOL Research and Innovation Centre at Nanyang Technological University, Singapore, is looking for a Research Engineer II in the area of Stress Engineering.

Key Responsibilities:

• Conduct structural analysis and assess the strength and durability of aircraft components, ensuring compliance with industry standards and regulations.
• Utilize Finite Element Analysis (FEA) methods to model and simulate structural behaviour under various loading conditions.
• Collaborate with the aircraft design team to provide input on structural considerations during the design phase.
• Develop, validate, and execute FEM models to analyse stress, strain, and deformation of aircraft structures.
• Perform static and dynamic analysis using FEM tools and methodologies.
• Investigate and identify the root causes of structural failures or anomalies, providing recommendations for corrective actions.
• Plan and conduct critical stress testing including the material equivalency test, sub-component test and proof load test, etc.
• Work closely with cross-functional teams to implement design improvements based on analysis findings.
• Ensure that all structural designs and analyses comply with relevant aviation regulations and industry standards.

Job Requirements:

• Master’s degree in Aerospace Engineering, Mechanical Engineering, or a related field.
• Proven experience as a Stress Engineer in the aerospace industry or automobile industry.
• Strong proficiency in Finite Element Analysis (FEA) tools and software.
• Experience in CAD Modelling.
• Familiarity with carbon fibre materials and relevant industry regulations.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills for collaboration with interdisciplinary teams.
• Fluent English skill is a must.

We regret that only shortlisted candidates will be notified.

JOB SUMMARY
K.Star is a family Karaoke, we’re looking for full-time service crew who can work during our operation hours. We have day shift & night shift:

Day shift: 2pm to 11pm

Night shift: 7pm to 3am (transport allowance is provided)

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

• Ensure that guests received attention at all times
• Prepare and clean the room and ensure rooms are ready to accept customer
• Building and maintaining good rapport with the guest
• Must be customer service oriented & respond to customer request
• Ushering customer to the respective room & explaining our room packages
• Ensure cleanliness and hygiene of KTV and keeping the environment tidy at all times
• Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time.

QUALIFICATIONS AND SKILLS

• Able to communicate in English/Mandarin
• Minimum Secondary level education
• Outgoing, presentable and service-oriented
• Cheerful, independent and self-motivated
• Able to work shifts, weekends and public holiday

Benefits:

• Five (5) rest day per week
• Entitle 13th AWS
• Career progress
• Monthly Incentive
• Teamwork Incentive

Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole.

Having secured over $60mil in funding, we are embarking on a period of rapid growth.

The Challenge

Ingesting data from multiple external vastly different sources at hundreds of rich data points per second, moving terabytes of data while processing it in real-time, running complex and complicated prediction and forecasting AI models while coupling their output into a hybrid human-machine data refinement process and presenting the result through a nimble low-latency SaaS solution used by customers around the globe is no small feat of science and engineering. This processing requires a highly reliable, stable, fault-tolerant infrastructure that can withstand multiple and varied uses and abuses by data analysts, data scientists, industry experts, and the end-users. Fast product iteration cycles necessitate the platform which allows engineers to deploy frequently, independently, and without in-depth knowledge of infrastructure complexities.

The Data Services Team is responsible for the developer platform, and the impressive Amazon AWS estate Vortexa uses to achieve its purpose. This includes two major areas of concern: infrastructure availability, security and costs, as well as developer experience. We use a wide variety of technologies like Kubernetes, Golang, Kafka, Opensearch, Airflow, Athena, and others.

You will be a key member of the small, globally distributed team, instrumental in assessing current technologies, delivering the best possible engineering experience with the shortest development iterations, helping crystallise, converge and standardise technology stacks and implementing the infrastructure roadmap, ensuring 100% uptime, availability, and fault-tolerance of every component of the platform, while optimising AWS costs. You will provide your customers such as data analysts, data scientists, and other engineers with a delightful developer experience tooling boosting their productivity, and allowing them to concentrate on business logic. You will codify and automate any operational knowledge gathered so that R&D can focus purely on creating value for our customers.

You will look after multiple mature CI/CD pipelines and ensure they grow and adapt to the infrastructure. Your customers would be data analysts, data scientists, and other engineers and industry experts from across the company.

You Are:

• Determined to create infrastructure that gets out of the way with a great developer experience
• Excellent at troubleshooting unfamiliar code.
• Striving to be more skilled than Google with Kubernetes
• An AWS power user and evangelist
• Familiar with Apache Kafka and Kafka Streams – deployment, monitoring, resiliency, fault-tolerance, cluster planning and operations, applications debugging
• Experienced with ElasticSearch operations and usage
• Fluent in Terraform, and Go
• Familiar with cloud-native application design and deployment
• Not afraid of challenges and infrastructure troubleshooting
• A “can-do” person – “I’ve done my bit” has no place at Vortexa

Awesome if you:

• Are familiar with Airflow or other workflow orchestration tools
• Understand data lakes like Parquet, Orc, Athena

We Are:

• Stock-options in a fast-growing, high-potential business
• An open, collaborative, and supportive working culture built on merit, which celebrates creative thinking and “getting things done.”
• The opportunity to work with AI-driven technology in a scale-up environment with commodity trading experts
• Private Health Insurance offered via AXA
• A flexible working policy- accommodating both remote & home working, with regular staff events
• Global Volunteering Policy to help you ‘do good’ and feel better

• Welcome guests warmly, ensuring a positive experience.
• Efficiently manage phone calls and inquiries professionally.
• Organize and maintain front desk operations seamlessly.
• Solve customer issues with empathy and promptness.
• Foster a friendly atmosphere for optimal guest satisfaction.

Requirements:

• Minimum 2 years of customer service experience.
• Customer-service oriented.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Sr. SW Engineer (Site Reliability Engineering)

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Platform Products Technology group in VISA is one team that strongly works towards next-gen payments and believes in its slogan It's Everywhere You Want to Be, for making payments accessible everywhere and for everyone. This group innovates technology that improves the lives of millions of people around the world for the payment ecosystem. The desired candidate will be part of this journey of our team and will be contributing to achieve the same. This role is in Site Reliability Engineering (SRE) team which focusses on the digital products from reliability, availability, performance, and efficiency perspective.

Responsibilities

• Engage with product, architects, developers, Certification, Project management, Operations & Infrastructure teams from the start of the SDLC phase.

• Become subject matter expert for the assigned product verticals. Analyze complex systems from a reliability and resilience perspective.

• Run the production environment by monitoring availability and taking a holistic view of system health. Use ELK, Grafana, and Splunk for monitoring application-specific logs, visualizing metrics, creating dashboards, and alerts.

  issue occurred and own them completely for end-to-end closure.

• Performing functional analysis of products by gathering and analyzing metrics from both operating systems and applications to assist in performance tuning and fault finding – integration/operational challenges.

  staff and management during the incident and change management process.

  availability

Join Visa: A Network Working for Everyone.

Job Description

• Understanding the end-to-end product topology from infrastructure and application perspective.

• Build/Design automation script for manual process.

• Build/Design test script using ML/Python for API based products.

• Identify sources of instability in large-scale distributed systems and drive operational excellence. Dive deep and understand every

• Performing code bug fixes in production and recommending any architectural improvements during issue/incident analysis.

• Work closely with development and product teams on suggesting new features and enhancements based on live issues.

• Drive down the burden of toil with tooling and automation to achieve operational efficiency and smoother customer experience.

• Apply AI techniques to improve system reliability and efficiency.

• Technical consultancy for monitoring, incidents, and problem management. Lead technical bridges and interact with both technical

• Participate in on-call support.

• Engage with tech and non-tech partners on regular basis to analyze functional and technical in-depth solutions.

• Understanding new changes in production systems and assessing its risk from application perspective for driving reliability and

• Have some level of network engineering understanding to assist in incident/issue triaging.

• Provide guidance and technical expertise to junior team members.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and ability to work effectively in a team.

• Collaborate with the team to define SRE practices and identify areas for improvement.

• This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Detail:

• Location: Jurong Island, Singapore (Transport provided at designated point)
• Employment Type: Permanent  
• Compensation: Competitive Salary with AWS and 3 Months Variable Bonus  

Responsibilities:

• Oversee maintenance and instrumentation activities in manufacturing plants to ensure safe and smooth operations.
• Coordinate and execute major field maintenance projects, prioritizing worker safety and facility integrity.
• Liaise with internal and external stakeholders to coordinate maintenance activities, ensuring timely completion and minimal disruption to plant operations.
• Conduct instrumentation application studies and modify plant facilities to align with technical specifications and business requirements.
• Conduct training sessions for staff and contractors to enhance their skills and competencies.
• Implement management systems based on ISO 9001, ISO 14001, and SS506 standards.

Requirements:

• Bachelor's degree in Electrical Engineering with a focus on Power/Energy Modules.
• Basic knowledge of programmable logic controllers (PLC) and human-machine interfaces (HMI) is advantageous
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with staff across different functions and contractors. A spirit of collaboration and teamwork is essential.

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Key Accountabilities: ​

· Source and report on operational invoicing matters

· Maintain relevant sales databases in relations to invoicing

· Analyse and report on invoicing payments schedules against sales objectives

· Provide input to standard cyclical reports (weekly and monthly).

· Support business process and automation improvements to effectively and efficiently deliver customer service solutions to the business

· Execute Letter of Credit process and ensure timelines are met efficiently

· Ensure Action To Load (ATL) and Export Declarations are met timely

· Execute FD to facilitate customer orders

· Manage individual knowledge levels, identifying areas for growth and development.

· Working closely with multiple stakeholders to improve level of services and processes to meet the business requirements maintaining a positive relationship.

Activities & Tasks:

· Generate invoice and prepare shipping documents for presentation to banks or to send to customers;

· Monitor shipment execution and ensure cash collections for the business units are met timely

· Execute and run reports and procedures required for month end activities

· Follow-up on AR/AP positions and payment schedules

· Support Data Analysis/Reporting activities

· Monitor and Issue ATL and Export Declaration

· Vetting LC and support trade finance ops team with document presentation to the banks

· Manage FD process and ensure adherence to policies

· Execute and run reports and procedures required for month end activities

· Assisting with audit and financial queries, when required.

· Support SAP projects and enhancements for CTC process

· Support improvements initiatives with focus on quick-win automations aiming at enhancing efficiency

· Maintain management reporting – keeping team reports up-to-date from both functional and data perspective and maintaining internal databases and systems.

To be successfully considered for this role, you will have:

· A Bachelor Degree/Diploma or equivalent

· ​Previous experience in Commodity Industry is desirable

· Shipping knowledge

· UCP 600 and Incoterms

· Ability to work well with various stakeholders and be a team player

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Responsibilities:

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.

6. Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Saghana Sithara | Registration Number: R1550224

Jobs Responsibilities

• Attend to phone/email enquiries from customers
• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Prepare effectively and accurately requests - policy summary,premium paid, beneficiary information.

Job Requirements

• Min. GCE A Levels/Diploma
• No experience required
• Training provided

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Make an Impact by

• Work with stakeholders such as developers, infrastructure and platform engineers, etc. to achieve security objectives in a Software development/ Agile setting.
• Review the results of external penetration tests and partner with Domains to contextualise findings and prioritise remediation.
• Advise developers on remediation strategy for potential security vulnerabilities and weaknesses identified in source code review.
• Collaborate with cross-functional teams to develop and implement risk management strategies.
• Lead and hold discussions to coordinate and plan for timely security assessments.
• Conduct security risk assessments at various levels – application, infrastructure, network, etc and consolidating report metrics for those assessments.
• Review and handle change requests from a security risk perspective.
• Assess risks associated with identified vulnerabilities and prioritize them based on potential impact and likelihood.

Skills for Success

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent work experience).
• 3-5 years of experience performing Vulnerability Assessment and Penetration Testing (VAPT) across diverse environments, from SME to Enterprise.
• Proven expertise in conducting source code reviews, host configuration reviews, security audits, consulting assessments, and risk management.
• Proficiency in using a variety of security testing tools and frameworks.
• Familiarity with secure coding practices and common programming languages
• Strong understanding of common security vulnerabilities, attack vectors, and mitigation strategies.
• Excellent written and verbal communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Ability to work independently, manage multiple projects simultaneously, and meet tight deadlines.
• Strong problem-solving skills and attention to detail.
• A commitment to staying up-to-date with the evolving cybersecurity landscape.

Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Qualifications & Requirements

• Able to build good working relationships and deal with different types of individual
• Self-motivated, reliable, and able to deliver results with minimal supervision
• Possesses a positive and confident personality
• Good communication skills and Service Oriented

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus