Job Description

• Production management in assembly factory for industrial wastewater treatment unit

• Supervise the overall assembly line and monitor the production progress

• Understanding the inventory situation, procurement of parts

• Coordination with parts warehouser and shipment forwarder

• Quality control

• Tools and equipment management

• Continuous improvement of production processes

Job Requirements

• At least 3 years of work experience in assembly factory

• Practical experience in Kaizen activity

• High communication ability for internal team and customer

• Good in spoken and written English

• Business attitude to provide reports, to keep the lines of communication open, and to ask for guidance or advice.

• Leadership skills

• Proficient in Microsoft office and IT

• Knowledge of Toyota production system will be an added advantage.

• Electrical knowledge of control panel / programmable logical controller

• If found suitable, the candidate may be eligible for supervisory roles

Our client is a statutory board under Government of Singapore, they are now looking for Software Engineer (Devices) to support the team.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirement testing and production issues.

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

• Developed software in at least one full Software Development Lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modelling.

• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).

• Experience in Automatic Fare Collection (AFC) system.

• Experience in multi-threading, socket programming and serial/USB communication.

• At least 5 years’ experience in object-oriented software development

• Prior experience in following areas Scrum AGILE methodology process is a plus.

• Scrum AGILE methodology process

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

DREX-CHEM TECHNOLOGIES PTE LTD

The DREX-CHEM GROUP is a successful leader in the distribution of specialty chemicals, resins, pigments, printing consumables & equipment etc in ASEAN and Hong Kong/China. We have immediate vacancies for :

Customer Service Representative (Admin)

(Ability to Work in TUAS of Singapore Should Only Apply!)

Responsibilities :

· Responsible for processing customers' orders,

. Managing inventory and perform purchasing functions with shipment follow up;

. Communicate and coordinate effectively with internal departments;

Requirements:

• GCE ‘O’ or ‘N’ level or qualifications with credit in English and relevant experience are welcome.
• At least 3 years' experience in Customer Service;
• Some knowledge of import and export handling;
• Some inventory control knowledge;
• With Microsoft Excel intermediate level;
• Stay in Singapore;
• Able to start work within short notice or immediately.

· Training will be provided

· Adaptable, independent with pleasant personality and a team player;

· Able to interact with all levels of people;

· 5-day week with transportation provided from Joon Koon MRT Station.

. Applicants who are able to work in TUAS should only apply.

The Company offers excellent career advancement program with attractive remuneration packages for performers. Interested applicants are invited to apply or email before 8 February 2024 with full resume, current and expected remuneration details and a photograph to:

Drex-Chem Technologies Pte Ltd

1 Tuas, Avenue 16.

Singapore 638924.

Attn : HR Manager

Or email to : [email protected]

Job Description & Requirements

• Responsible for planning and managing food preparation in restaurant/cloud kitchens.
• Develop new menu options based on seasonal changes and customer demand.
• Assist with the preparation and planning of meal designs.
• Ensure that kitchen activities operate in a timely manner.
• Interaction with the customers and resolving the problems and concerns personally.
• Monitor and record inventory, and if necessary, order new supplies.
• Provide support to junior kitchen employees with various tasks including line cooking, food preparation, and dish plating.
• Train the new kitchen employees to meet kitchen standards.
• Create schedules for kitchen employees and evaluate their performance.
• Adhere to and implement sanitation of kitchen utensils and regulations and safety regulations.
• Expert in making traditional south Indian dishes mainly porota, Vadai, sadhya, south indian desserts

• Responsible for planning and managing food preparation in restaurant/cloud kitchens.
• Develop new menu options based on seasonal changes and customer demand.
• Assist with the preparation and planning of meal designs.
• Ensure that kitchen activities operate in a timely manner.
• Interaction with the customers and resolving the problems and concerns personally.
• Monitor and record inventory, and if necessary, order new supplies.
• Provide support to junior kitchen employees with various tasks including line cooking, food preparation, and dish plating.
• Train the new kitchen employees to meet kitchen standards.
• Create schedules for kitchen employees and evaluate their performance.
• Adhere to and implement sanitation of kitchen utensils and regulations and safety regulations.
• Expert in making traditional south Indian dishes mainly porota, Vadai, sadhya, south indian desserts

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

• Responsible for the defect management of the sorting system to ensure timely discovery, data entry and various defects
• Daily checking the operation status of the sorting system equipment from time to time
• Responsible for the inspections and monitoring of mechanical sorting and maintenance
• Issue work permit and work arrangement for worker
• Others duties as assign by management

Job Requirements

• A team player
• Independent and possess sound analytical and communication skills
• 2 Years of relevant experience
• Diploma and above
• Experience in Power Plant industry is an advantage
• Working Location: Tuas South Avenue 2

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Info:

• Salary: Basic from $3500 - $4500 +VB
• Working Hour: Monday - Frida y (8:30am - 6pm)
• Location: Clementin MRT (Company transport provide one way)

Job Scope:

1. Business Analysis

• Understand business requirements or problem statements to develop business applications to drive value
• Liaise with end-users to identify any efficiencies, bottlenecks, and areas for workflow and work process improvements
• Translate end-user's adhoc business requests into technical requirements

2. Microsoft 365 Apps Implementation

• Provide expertise and guidance to end-users on the potential use of Microsoft 365 apps to improve work efficiency
• Convert manual processes/workflows to automation by designing and developing applications using the Microsoft Power Platform, including Power Apps, MS Flows/Power Automate, Power BI, etc.
• Communicate and work with multiple stakeholders and vendors to plan schedules for development and implementation of business applications
• Perform end-to-end testing, troubleshooting and end-user support
• Maintain and update applications developed as well as create and maintain documentation in the form of user guides for knowledge retention
• Conduct technical trainings and support for improvement of staff's skills in Microsoft 365 tools and other systems

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Description

• Handle rate inqueries from customers and overseas agents
• Prepare airfreight and seafreight quotation
• Follow-ups with customers for feedback & approval on shipment arrangement
• Work closely with operations teams for bookings
• Monitor shipment movement when necessary
• Prepare monthly tariff for FCL & LCL
• Involve in tender
• Monthly KPI report
• Others ad-hoc task when assigned

Requirement

• Diploma/Degree in Supply Chain and Logistics
• 2-3 years working experiences in Freight Forwarder/Seafreight/Shipping
• Knowledge in shipping documentation and carriers is a must.
• Good knowledge in Dangerous Goods & documentation
• Previously with Logistics Customer service experiences would be an advantages

RESPONSIBILITIES

• Perform the designs using in-house adsorption tools.
• Prepare the simulation files for SRU/TGU catalyst using Hysys.
• Prepare the simulation files for HPC using in-house tool.
• Prepare the technical proposal to meet the customers’ RFQ requirements.
• Provide on-site service for catalyst and adsorbent loading and start-up
• Support business manager on technical inquires.
• Resolve technical issues quickly and effectively at customer site or remotely.
• Develop technical services plan and execute the plan to meet customer expectation and demand.
• Carry out on-site excellent technical services and adhere to best practices standard.
• Prepare the Technical Service Visit Report
• Prepare various technical reports and presentations (internal and customer) and assures consistent communications.
• Work with other functions to develop value-added services relative to technical services

REQUIREMENTS

• Bachelor’s Degree in chemical engineering or Chemistry
• Minimum 3 years of experience in related industrials e.g. Oil refining and Petrochemical
• Comprehensive knowledge of Chemical Engineering
• Comprehensive knowledge of refining and petrochemical plant
• In-depth Microsoft Excel and Power Point skills

Application Engineer requires the ability to support the Commercial Team, both technically and commercially. It also requires involvement in cross departmental teams at new order handover meetings and other projects. It requires a proactive approach to maintaining and developing the companies’ working tools and practices.

• Provide technical solutions in order to bid and be able to detail design mixers, this would involve calculating and sizing process equipment (such as Static Mixers, Agitators, High Shear Mixers, Pumps)
• Present technical solutions to clients and other industry professionals
• Create and develop proposal and enquiry documents, detail design and specify for purposes of quotation, purchase and manufacture
• Request and evaluate sub-vendors proposals and required to reply to bid clarifications
• Attend and participate in client meetings, bid clarification meetings, technical discussions, project kick-off meetings and provide process inputs to ensure customer care is foremost
• Be fully familiar and conversant with department and company policies, procedures and processes, ensuring all work and actions undertaken are in full compliance at all times
• Support other departments and carry out other duties as and when business requirements dictate or as may be reasonably expected by the line manager

Responsibilities

· Prepares the schedule and oversee the T&I activities as per project specifications and procedures.

· Manages the subordinates’ staff in the day-to-day activities and that project goals are met as per budget.

· Coordinates with several departments related to T&I of project.

· Supervises the performance of his team and should respond to the issues during T&I.

· Attends the Project meetings and update the status.

· Liaises and review with T&I companies’ regarding transportation and

· Installation process, approach and time-lines to de-risk changes to schedule.

· Develops and drive the logistics concepts for project from conception to completion.

Requirements

· Minimum Degree in Engineering or equivalent.

· At least 7 ~ 10 years of relevant experience

· Ability to work independently in a team environment and possess good planning, organizational, interpersonal skills.

· Good experience in EPC projects for oil and gas , offshore renewables & system

Our Address and Working Hours:

Seatrium Limited

Admiralty Yard

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Mon - Fri: 8am - 5:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

NDT engineer in conventional & advanced NDT – Hands-on practical testing in UT, RT, MT, PT, ET, PAUT & TOFD, Conducting Training for Level 1 & Level 2 courses, Consulting Solutions in NDT Applications in various industry.

We are looking for a self-initiative hardworking person to work with us as a NDT engineer based in Singapore. Our projects sites are in offshore and onshore in Asia (Singapore, Malaysia, Indonesia, Thailand, Bangladesh & India) & Middle East (Saudi Arabia, UAE, Oman, & Qatar) regions. Work regions are not limited to countries mentioned but based on opportunities and vision of company’s business development. Hence, the person we choose shall agree to travel around these regions.

As much of the work will be at sites, we are looking for hands-on practically oriented person with dynamic qualities who can handle site pressure and exigencies. The job involves, testing (Conventional & Advanced NDT) of pressure vessels, pipelines, structures, and other products etc. The job also requires you to conduct training course in conventional and advanced NDT as deployed by operations in-charge.

We are looking for someone who is motivated and leads by example and is willing to drive sales through proactiveness and hard work. We always believe in rewarding results.

Job Description

• Sales Generation: Contribute to the team revenue in all aspects of the sales process, including lead generation, customer inquiries, order processing, and post-sales support.
• Customer Relationship Management: Maintain strong relationships with existing and potential customers by providing prompt and accurate information, addressing queries and concerns, and ensuring customer satisfaction.
• Proposal and Quotation Preparation: create sales proposals and quotations, ensuring accuracy, and timely delivery to customers.
• Market Research: Conduct research on market trends, competitors, and customer needs to identify potential sales opportunities and develop effective sales strategies.
• Trade Shows and Events: Assist in the planning, coordination, and execution of trade shows, industry events, and customer demonstrations to promote products and services.
• Administrative Tasks: Perform various administrative tasks, including maintaining sales records, preparing sales documentation, managing calendars, and coordinating meetings and appointments.

Education & Skills Requirements

• Diploma or Certifications in relevant fields is accepted.
• Experience: Previous experience in the marine or similar industry is useful.
• Industry Technical Knowledge: Understanding of the marine or similar industry, including knowledge of similar products, services, market trends, and customer needs is useful.
• Communication Skills: Good verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and stakeholders at all levels.
• Organization and Attention to Detail: Good organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Problem-Solving Abilities: Good analytical and problem-solving skills to identify and address customer issues and sales challenges effectively.
• Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive and cooperative work environment.
• Adaptability: Flexibility to adapt to changing priorities and handle multiple tasks with tight deadlines.
• Professionalism: Demonstrated professionalism, integrity, and a customer-focused approach in all interactions.

Interested candidates, do send your resume to [email protected]. Shortlisted candidates will be notified through email for an interview.

Job Description

• Prepare airfreight and seafreight quotation to customer and overseas agent
• Prepare monthly Tariff LCL and FCL for customer
• Follow-up quotation with customer
• Prepare spot rate to key account customer
• Assist operations team on shipment follow-ups
• Work closely with operations team to offer effective logistics solution
• Involve with the yearly tender preparation
• Others ad-hoc task when assigned

Requirement

• Diploma/Degree in Supply Chain and Logistics
• 2-3 years working experiences in Freight Forwarder/Seafreight/Shipping
• Familiar with shipping documentation and carriers
• Good knowledge in Dangerous Goods & documentation
• Previously with Operations/Customer service experiences would be an advantages

• Assisting Department Manager on day-to-day operations and to be a good role model setting good example including managing and supervision his subordinates with positive attitude towards work, customers, company and profitability of the job at all times.
• Execution of his daily duties including planning of work-scope, personnel allocation; assess tool requirement, scheduling, assessment, execution of repair and service works on diesel engine and auxiliary equipment components of two/four stroke engines. Monitor progress and ensure works are carried out on time and budget to correct quality levels.
• Track and update work progress and delivery schedules for recon. components.
• Evaluate safe and efficient work procedures to recommend modified or new tooling or process
• Assist with the compilation and production of service reports, calibration reports, draft invoices and work specifications etc., including ISO work instructions, risk assessment and checklist for all works.
• Liaise with customers and class, agents and other involved parties as well as other Goltens departments, QC, Sales staff etc. during repair projects including techno - commercial aspects with sub - contractors and vendors on outsourced reconditioning and repair works.
• Provide on-the job training to assigned personnel, monitor to verify skill levels and actively participate in the development of Goltens personnel to improve the quality of work.
• Ability to involve in the counseling process as part of the discipline action in the case of violation of rules of your subordinates.
• Have self-discipline, ownership and be responsible in maintaining the workshop, plant equipment, tools in good order and ensure good housekeeping in all job locations are well upkeep at all times.
• Always be proactive, cultivate good and safe working practices at all times to your subordinates and others at all times.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Tasks and Responsibilities

• Assist Section Project Lead in day to day operations.
• Perform the assigned mechanical task under quality and schedule.
• Review and advise the project’s design mode & standard
• Familiar with Class regulation/rules, product, standard
• Report the project daily discipline (Man-hour/Schedule etc.)
• Able to work with other team members for the overall progress of the project
• Feedback for profession’s design mode & standard
• Train & Guide other project mechanical engineer (AE or draft man) to work together.
• Study & Solve the project issues under mechanical responsibility
• Attend and report in project and section meeting
• Complete the assigned task for different project drawings or documents
• Prepare & Review HVAC calculation, specification and vendor's drawing
• Prepare & Review HVAC 2D SLD/DLD design & submission.
• Prepare & Review HVAC 3D model and production & site related drawings/supports.

Job Requirements

• Minimum 5 years of relevant work experience in the Machinery / HVAC newbuilding design in the Marine/ Offshore industry.
• Familiar with Auto-CAD/ Microsoft Office/ AVEVA
• Familiar with Rules and Regulation from Classification Society and Authorities.
• Familiar with theory and calculation of marine/offshore Mechanical & Piping Design.

Job Description

1. Program the suitable Software/Application process
2. Design support for the applicable software/application process.
3. Preparing a proposal for such project related to development.
4. Maintenance management of those software/applications being used in USP.
5. Communicating to USP process owners the progress of work related to software/application development.
6. Communicate with UMT/NOK-IT about the on-going projects of USP related to IIOT or other software/applications.

Educational Qualifications

1. IT/IIOT/AUTOMATION/Engineering Diploma or Degree or equivalent background

Relevant Experience

1. Minimum 1-3 years’ experience

Competency

1. ·Knowledgeable in developing the software/application e.g., O365, RPA & etc.
2. Knowledgeable of any programming tools such as Python, RPA, Power BI, Power automate & etc.
3. Knowledgeable of other technology applications such as Cloud computing, Automation, ERP system & etc.
4. Knows the Current Trend of Technology especially when it comes to new software/applications.
5. Basic Knowledge of IIOT Technology

Personal Characteristic and Behavious

1. Must be meticulous.
2. Must be a team player.
3. Can handle any ad-hoc jobs especially from end-users.
4. Must be a self-driven person.
5. Well oriented person

Responsibilities:

• Work as part of a maintenance team ensuring fleet availability for client
• Manage planned maintenance activities
• Conduct troubleshooting of systems onboard vessels
• Supervise and guide workers in mainenance tasks
• Coordinate with suppliers , contractors when required
• Coordinate with Owner Rep on issues pertaining to maintenance task
• Any tasks as directed by Site Manager

Requirements:

• Diploma or NTC in Mechanical or Marine Engineering or related
• Possess knowledge in Mechanical, Engines and Electrical principles
• Able to communicate effectively with internal and external stakeholders
• Able to work during weekends and public holidays and on odd-hours
• Willing to work in Gul area, with company transport provided

Other Information:

• Official Work Hours: 7am - 5pm
• 5 Days Week
• Company Transport provided to Gul

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Overview of the role:

As a Senior Customer Service Manager for our health brand, you will play a pivotal role in leading and elevating our customer service operations. Your expertise in team leadership, customer issue resolution, quality assurance, and innovative process improvement will drive our commitment to delivering an exceptional customer experience in the health and wellness industry.

Responsibilities:

1. Team Leadership and Development:
1. Lead, mentor, and inspire a high-performance customer service team.
2. Develop and implement advanced training programs to ensure the team is well-equipped and continuously improving.
2. Resolution of Customer Issues:
1. Act as a point of escalation for complex or unresolved customer issues.
2. Develop and enforce effective procedures for handling customer complaints and inquiries, striving for optimal resolutions.
3. Quality Assurance:
1. Set and maintain rigorous quality standards for customer service interactions.
2. Continuously analyze and refine quality assurance processes, implementing innovative improvements based on feedback.
4. Process Improvement:
1. Spearhead the analysis and refinement of customer service processes to enhance efficiency and effectiveness.
2. Implement cutting-edge tools and technologies to improve the overall customer support experience.
5. Communication Skills:
1. Maintain clear and effective communication channels with customers and team members.
2. Provide timely updates on product information, policies, and changes, ensuring transparency and clarity.
6. Customer Feedback Analysis:
1. Gather and analyze customer feedback to identify areas for improvement.
2. Utilize feedback to make data-driven decisions and enhance overall customer satisfaction.
7. Performance Metrics Monitoring:
1. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of the customer service team.
2. Develop and implement strategic initiatives to meet or exceed challenging performance targets.
8. Cross-Functional Collaboration:
1. Collaborate with other departments, such as marketing and product development, to address customer needs and concerns.
2. Share insights from customer interactions to inform business decisions and foster a cohesive organizational culture.
9. Technology Implementation:
1. Stay abreast of technological advancements in customer service tools.
2. Implement relevant technologies to improve service delivery and ensure Better Body Co. remains at the forefront of industry innovation.
10. Customer Engagement Initiatives:
1. Develop and execute advanced initiatives to engage customers, including loyalty programs, newsletters, and community events.
2. Build lasting relationships with customers, aligning engagement initiatives with the company's health and wellness values.

• Proven experience in a senior customer service management role, preferably in the health and wellness industry.
• Exceptional leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of customer service processes and industry best practices.
• Demonstrated success in implementing innovative technologies and strategies to enhance customer satisfaction.
• Track record of achieving and exceeding performance metrics.
• Bachelor's degree in Business, Marketing, or a related field might be a bonus

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.
• Join us at Better Body Co. and contribute to our mission of promoting health and wellness through exceptional customer service. Lead a dedicated team and shape the future of customer experience in the health industry!

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.  

Responsibilities  

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer  
• Provide support related to customer issue with the Cloud Infrastructure.  
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
  Writing infrastructure code using Terraform.
  Site Reliability Engineering practices and incident management.
  Building and managing both Windows and Linux servers in cloud environments.
  Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).

Job Description

• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
• Possess basic Mechanical and Electronic engineering understanding.
• Ability to service and commission our range of machineries. (Training provided)
• Required language(s): English, Tamil, Melayu (in order to handle queries, request and feedbacks from English, Tamil and Melayu speaking counterparts in regards with the repair and other maintenance related matters.)
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Computer Hardware Installation, Software Installation, Software Configuration, Fabrication Camduct
• Preferably Non-Executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent.

Job Description & Requirements

1. Carry out daily inspection for facility plant equipment.
2. Carry out periodic maintenance of machines & ensure that all potential environmental impact associated with the machineries are minimized & mitigated.
3. Carry out schedule and preventive maintenance works.
4. Attend to breakdowns and assist in repair works, and escalate calls for vendor support if necessary.
5. Update and maintain records of plant equipment and machinery.
6. Upkeep the spare parts list and ensure purchases requisitions are made.

Competence Requirement

· Preferred to have NTC/ Diploma in Mechanical / Mechantronics / Electrical Engineering field.

• Fresh may be considered, but preferred with 1 – 2 years of related experiences in Maintenance of Equipments.