Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24079

What will you do?

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing to ensure the consistent delivery of quality IT systems across agencies.

Your deep domain expertise in QA and testing will be most valuable to the team in building a strong foundation of QA for the delivery of quality ICT systems for agencies.

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies
• Champion and drive product quality and QE practices in an agile/waterfall project delivery
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.
• In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communications skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Quality Engineer

Internal Code: A24094

What will you do?

As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build.

You will be responsible for designing, implementing and maintaining the product testing coverage from development to production environments. You will be part of an Engineering team that is working on problems in a number of areas, including design, plan, execute acceptance criteria define in user stories, detecting security vulnerability or application performance issues and conduct extensive exploratory testing to reduce the potential risks will be encountered by end users. Your focus is developing automated test scripts rather than finding bugs. Your job is to accelerate product development by helping developers help themselves.

You will typically work in small, nimble teams that collaborate on common problems across projects and across focus areas. As a result, you will have exposure to a broader set of problems, which allows for fast career growth and proximity to abundant technical problems.

Quality Engineers are focused on the hardest, most interesting aspects of delivering high quality software. For someone who wants to learn and grow as an engineer, having access to all of cutting edge technologies and platform, along with the vast compute infrastructure provides a unique opportunity.

• Build advanced automated test suites to exercise our world-class applications.
• Work with the development and other engineering teams to automate testing, applying risk-based strategy.
• Conduct static and dynamic application security testing (SAST) and (DAST).
• Conduct load and performance testing to identify application bottleneck.
• Conduct research on emerging technologies related to application quality.
• Analyse and decompose complicated software systems and design a strategy to test these systems.
• Work with Product Owner and Business Analyst to craft out user story acceptance criteria.
• Conduct application performance and security testing to ensure we have a robust and secured system in place.
• Implement and maintain regression test suite in QA nightly build.
• Actively refine smoke test suite in Development CI environment.
• Lead system integration testing with other system owners.
• Manage user acceptance testing/alpha testing and defect life cycle.
• Drive continuous improvement in Agile testing practices and tools.
• Ability to interpret the application source code and experience of using different cloud providers services such as AWS, AZURE and GCP

What are we looking for?

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• Min 5 years experience in one or more of the followings:
• Application exploratory testing and regression test automation
• Application performance testing
• Application security testing
• Strong analytical skills.
• Meticulous attention to details.
• Good interpersonal skills such as tactfulness.
• Good presentation and listening skills.
• Experience in agile development environment will be an added advantage.
• Experience with open source automated testing framework like Playwright, Cypress, Robot Framework, Cucumber, Appium, Selenium or enterprise level testing tools (Tricentis QTest/TOSCA, Micro Focus UFT or Micro Focus ALM/Quality Center) will be an added advantage.
• Experience with open source performance testing tools like K6, JMeter, Locust or enterprise level testing tools (Micro Focus LoadRunner) will be an added advantage.
• Experience with open source security testing tools like ZAP, Burp Suite, SQL Map, Clair, etc or enterprise level security tools (Mirco Focus Fortify On Demand, Prisma Cloud, Veracode, Nessus or CheckMarx) will be an added advantage.
• Experience to setup the pipeline with CICD tools, such as GitLab, Bamboo and etc.
• Certified Software Testing Professional and/or Certified Software Quality Analyst and/or CREST/OSCP certification will be an added advantage.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

To provide customer service at Northpoint City, such as answering shoppers' enquiries, processing gift redemptions and partners redemption.

Job Description
• Provide excellent customer service to internal and external customers.
• Assist in the execution of shopping mall’s promotion and redemption programmes.
• Handle all customers’ enquiries and provide assistance
• Ensure that the redemption process during the advertising and promotion campaign period is carried out properly
• Provide administrative support to the Management Office whenever necessary

Key Qualification
• Customer centric personality and positive attitude
• Prior Customer Service Officer experience in retail mall will be highly preferred
• Good communication skills
• Able to work retail hours and shift work

• Responsible for the Infrastructure platform implementation and operations related to Traffic Engineering and Management projects within the organization;
• Responsible to manage the operating budget as well as to support the procurement administrative related activities (i.e. RFP/RFQ);
• Provide technical solutions and ensure proper reviews of technical solutions on management of infrastructure to meet requirements for audit & compliance;
• Managed vendors and IT service maintenance contracts ensuring the various service levels are met within the contractual agreement;
• Ensure process and controls are in place to ensure the effective management of operations and services beyond the Service Level Agreements (SLA);
• Review and approve change / service requests for infrastructure services, ensuring they are closed within agreed timelines;
• Provide periodic Infrastructure health status report and maintain hardware and software assets;
• Handle and manage incident response & investigation, working with vendors and the respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLA);
• Organise regular project meetings, review the status and provide regular status monitoring on all project activities to management.

Job Requirements:

• Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
• At least 5 years of working experience in designing, deploying and managing complex and enterprise infrastructure technology;
• Good technical knowledge in the area of servers, middleware, storage, virtualization, network and security infrastructure as well as LAN & WAN protocols;
• Has experience in service delivery and supporting the application teams;
• Experience in IT end-to-end procurement activities (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
• Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
• Strong team player, effective at communicating internationally and used to working closely with remote teams;
• Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
• Proactive and self-starter with good analytical and creative thinking;
• Good communication, presentation, and advisory skills.
• ITIL Certified;
• Professional certifications (Network, Security, Virtualization) would be advantageous.

Overall responsibility

- Product documentation and presentation to peers and customers

- Cold call & follow up project list & sales funnel

- Assist manager to check new tenders, following up with customers to submit tenders

- Assist manager of new product and present/demo required products to customers

- Assist manager to send quotation and following up with customer to close the sales

Consults with

- Directors

- Administrator

- Manager/Engineers of Principals

Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

- Basic knowledge of PC, Windows & Microsoft Office

- Good technical troubleshooting skill

No experience/Diploma in precision/mechanical/mechatronic/electrical/electronic/Industrial or related engineering

Basic (no experiene / fresh)-start from $2600, after 3 months $2700

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

No experience/Diploma in mechanical/mechatronic/electrical/electronic or related engineering

MOE Grant can apply

SPM can apply

Basic (no experiene / fresh)-start from $2400-$3300

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

About the team Our Search Team is responsible for building and owning one well-known app's search engine, which provides our users the best search experience. On the app's Search Team, you’ll have the opportunity to build a full-stack search engine system and combine information retrieval technology with modern machine learning methods from related fields such as NLP, Computer Vision, Multimodal, and Recommender Systems. We embrace a culture of self-direction, intellectual curiosity, openness, and problem-solving.

Responsibilities

• Optimize the searching quality to provide app's's users the best search experience

• Combine your understanding of product objectives and take full advantage of modern machine learning, NLP and Multimodal techniques to improve the search ranking algorithms, including query understanding, video understanding and various levels of result ranking.

Qualifications

• Bachelor degree or above in the field of computer science or a related technical discipline

• Must have relevant experience in search/recommendation

• Proficient coding skills and strong algorithm & data structure using C++/Python/Java

• Experience in one or more of the following areas: NLP, Ranking, Ads, Search engine, Recommender System, and Machine Learning

• Effective communication and teamwork skills.

We're committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. Our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Install, configure, and maintain Windows 10 and 11 operating systems in the IT system implementation projects;
• Manage IT operations including managing servers, active directory, backups, virtualization, storage and other infrastructure related tools;
• Diagnose, troubleshoot, and resolve hardware and software issues related to servers;
• Collaborate with cross-functional teams to deploy software applications, updates, and patches across the server environment;
• Implement and manage security measures, including antivirus software, firewalls, and encryption, to safeguard against potential threats and vulnerabilities;
• Monitor and optimize system performance, ensuring efficient utilization of the servers and responsiveness of user applications;
• Provide technical support and guidance to end users, addressing inquiries, resolving problems, and offering training as needed;
• Performing on-site for system troubleshooting to support users facing issues on both Windows and Linux systems;
• Create and maintain documentation related to system configurations, processes, and troubleshooting procedures;
• Understanding the customers system architecture and design to better support future enhancement in server system usage;
• Deploy endpoint protection and ensure firewalls are configured properly on both Windows and Linux systems;
• Manage and follow up with IT vendors on IT service level delivery and server issue;
• Collaborate with various IT vendors on project implementation.

Job Requirements:

• Diploma or Degree in Computer Science, Information Technology, or Engineering;
• At least 2 years of experience as a System Engineer or similar role, with a focus Windows 10 and 11 operating system;
• Strong knowledge of desktop hardware components, peripherals, and their configuration;
• Experience as a System administrator, provide support, troubleshoot and maintain computer servers and networks;
• Good technical skill in LAN/WAN, configuration and troubleshooting server, storage and tape library hardware knowledge;
• Proficiency in diagnosing and resolving technical issues related to window server computing;
• Familiarity with software deployment tools and methodologies;
• Experience with Active Directory, Group Policy, and system security configurations;
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users;
• Possesses strong problem-solving and analytical skills with ability to work independently and collaboratively in a team environment;
• Able to work within tight timelines with good prioritization skills
• Knowledge in networking technologies encompassing Fortinet, Sophos and Cisco switch, router, and firewalls.

We are looking to welcome a Customer Service Specialist (Japanese speaking) to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 27th Oct 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in-person through to resolution in line with policies/procedures, KPI, and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact. 
• Respond to customer queries via the daily retention queue in a timely and professional manner, providing price quotes, lapsed lists, and denial data to prevent lost revenue.
• Provide support with the monitoring of retention campaign performance and perform data cleansing after each campaign, reporting regularly and identifying opportunities to improve campaigns.
• Using SAP/Salesforce to manage and take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolve product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Create and update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.
• Play an active role in the achievement of department goals by assisting with all types of work across the department as needed. Work effectively with the team to achieve individual, team, and departmental objectives, sharing knowledge and skills as appropriate.
• Provide support to team members, assisting with training if appropriate.
• Achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role will be expected to help with projects and workload as determined by business needs and the Manager.

We are seeking an Android Intern to join the Transaction team to provide a platform in optimising the core services for reliable, scalable and effective order checkout, transaction and payments. We abstract the underlying complexities and enable every product line to deliver an amazing ordering experience.

Responsibilities:

• Gain exposure by working in a cross-functional product team to create solutions and apps focused on our different customers’ needs, across global and APAC markets.
• The opportunity to learn about cutting-edge programming practices using Kotlin.
• Hands-on experience working with MVVM architecture.
• Understanding & implementing SOLID principles.
• Write clean, testable, scalable and maintainable code that complies with foodpanda’s standards and best practices.
• Experience working on foodpanda's world-class technology platform and learning the day-to-day activities that power it.
• First-hand experience in building and operating high-scale services that serve millions of users.

Key Responsibilities:

·        Develop and maintain the user interface using React/UI for a seamless user experience.

·        Work with Python (preferred) or Java for backend development.

·        Handle email communication systems using SMTP.

·        Design and implement APIs using Swagger, REST, or SOAP protocols.

·        Manage the server-side environment with expertise in Unix/Linux.

·        Log and monitor applications using Elastic logging (ELK).

·        Work with databases like MongoDB or PostgreSQL for efficient data management.

·        Utilize Postfix for managing email services and configurations.

·        Collaborate with teams to ensure software aligns with banking/financial industry requirements.

Skills Required:

·        Front-End: React/UI

·        Back-End: Python or Java

·        SMTP, API Development (Swagger, REST, SOAP)

·        Unix/Linux experience required

·        ELK Stack (Elastic Logging)

·        Database: MongoDB or PostgreSQL

·        Postfix

·        Functional Understanding of Banking/Financial Systems

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Tiffin Room

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Network DevOps Engineer based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.

Responsibilities:

• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
• Ensure that all integration of functions meet business goals
• Define necessary system enhancements to deploy new products and process enhancements
• Recommend product customization for system integration
• Identify problem causality, business impact and root causes
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Advise or mentor junior team members
• Impact the engineering function by influencing decisions through advice, counsel or facilitating services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience in an Engineering role
• Experience working in Financial Services or a large complex and/or global environment
• Dev/Ops Knowledge: Can demonstrate knowledge and varying levels of experiences with one or more of the following: Ansible, JSON, YANG and Rest API, Python, Kafka, Grafana, Machine Learning - e.g. Hadoop and clustered big data, Kubernetes, Docker, Data Visualization
• Experience with coding/scripting/automation/orchestration platforms(Python, Ansible), including interfacing with APIs
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process change and improvement

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

We are seeking a dynamic Backend Software Engineer to join the Incentives team to provide a platform to offer the most relevant incentive to the right customer at the right time via the right channel to drive business growth.

Responsibilities:

• Designing and implementing the features which will be used across the global platform.
• Manage project priorities, deadlines and deliverables within autonomous teams.
• Contributing to designing and evolving the system architecture to meet current needs and support future growth and technologies.
• Enforcing coding standards and conducting thorough code reviews to maintain high-quality codebase. Implement automated testing frameworks to catch bugs early and ensure software reliability.
• Work in a cross-functional and international team to deliver a holistic solution.
• Good understanding and independent application of cloud environment, CI/CD, testing and validation.
• Independently applies design patterns and best practices in reliability management (resiliency, autoscaling, monitoring, alerting).
• Identifying and resolving complex technical issues in software and infrastructure, continuously optimising for performance and scalability.

Electrical Engineer Job Description

We are hiring an electrical engineer to design and implement complex industrial, commercial, and domestic electrical systems. To do well in this role you should be a licensed professional engineer and have extensive experience as an electrical engineer.

Electrical Engineer Responsibilities:

• Designing, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Conferring with customers, engineers, and others to discuss existing or potential engineering products or projects.
• Ensuring that installation and operations conform to standards and customer requirements by preparing electrical systems specifications, technical drawings, or topographical maps.
• Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.
• Ensuring compliance with specifications, codes, or customer requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.
• Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.
• Preparing specifications for purchases of electrical equipment and materials.
• Supervising or training project team members.
• Estimating material, labor, or construction costs for budget preparation.
• Maintaining electrical equipment.
• Working with a variety of technicians.

Electrical Engineer Requirements:

• Bachelor's degree in electrical engineering degree from an accredited school.
• Licensed as a professional engineer.
• Experience in using or a desire to learn the required software.
• Knowledge of applicable codes related to electronic engineering.

We are looking for a strong DevOps candidate to join our DevOps team which manages our DevSecOps infrastructure and works with application teams to automate software deployments. Other than BAU work, the team also works on projects to enhance, optimize and transform the infrastructure.

Key Responsibilities

• Coding and developing new DevOps scripts automation with CI/CD pipelines through Jenkins, Cloudbees, Bitbucket, etc

• Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Cloudbees, Jenkins, SonarQube, Nexus IQ, Fortify)

• Able to code, script, automate, innovate full DevOps automation capabilities to enhance and elevate automation from manual human tasks

• Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

• Deep knowledge on DevOps tools API automation capabilities

• Troubleshoot, deep dive RCA and fix DevOps platform issues

• Supporting DevOps toolsets running on AWS, container clusters and Kubernetes.

What we are looking for

• Deep experience as a DevOps or DevSecOps practitioner in a critical Production environment
• Deep technical experience in server-side Unix/Linux/PowerShell scripting
• Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset
• Prior experience is customizing JIRA and Setting up confluence spaces.
• Passionate about cloud infrastructure, CI/CD pipelines and automation
• Ability to easily pick up new technologies: you are keen to learn and to expand your knowledge
• Customer centricity: you always go above and beyond to deliver a first-class service to your users
• Highly proficient with Linux Systems Administration and network fundamentals (IPv4, TCP, UDP, DNS, HTTP, TLS, routing, load-balancing)
• Proficient with AWS VPC, EC2, IAM, S3, EKS, EFS
• Proficient with ELK, Grafana and Ansible
• Proficient with Terraform, Docker/containers and Kubernetes

Job Summary:

We are looking for a strong DevOps candidate to join our DevOps team which manages our DevSecOps infrastructure and works with application teams to automate software deployments. Other than BAU work, the team also works on projects to enhance, optimize and transform the infrastructure.

Key Responsibilities:

• Coding and developing new DevOps scripts automation with CI/CD pipelines through Jenkins, Cloudbees, Bitbucket, etc

• Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Cloudbees, Jenkins, SonarQube, Nexus IQ, Fortify )

• Able to code, script, automate, innovate full DevOps automation capabilities to enhance and elevate automation from manual human tasks

• Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

• Deep knowledge on DevOps tools API automation capabilities.

• Troubleshoot, deep dive RCA and fix DevOps platform issues.

• Supporting DevOps toolsets running on AWS, container clusters and Kubernetes.

What we are looking for:

• Deep experience as a DevOps or DevSecOps practitioner in a critical Production environment

• Deep technical experience in server-side Unix/Linux/PowerShell scripting

• Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset

• Prior experience is customizing JIRA and Setting up confluence spaces.

• Passionate about cloud infrastructure, CI/CD pipelines and automation

• Ability to easily pick up new technologies: you are keen to learn and to expand your knowledge

• Customer centricity: you always go above and beyond to deliver a first-class service to your users

• Highly proficient with Linux Systems Administration and network fundamentals (IPv4, TCP, UDP, DNS, HTTP, TLS, routing, load-balancing)

• Proficient with AWS VPC, EC2, IAM, S3, EKS, EFS

• Proficient with ELK, Grafana and Ansible

• Proficient with Terraform, Docker/containers and Kubernetes

Electronics Engineer Responsibilities:

• Designing, inspecting, testing, and updating electronic systems, components, equipment, and software.

• Liaising with engineers, other professionals, as well as clients to ensure quality projects are completed to specifications.

• Ensuring all equipment and products meet health and safety regulations.

• Observing existing processes and making recommendations for improvement.

• Developing effective maintenance, testing, and quality control procedures.

• Showing initiative and keeping up with advancements in Electronics.

• Representing the company at conferences and delivering presentations if required.

• Monitoring processes, systems, and staff, and punctually identifying problems.

• Establishing relationships with staff, vendors, suppliers, and other professionals in the field.

• Writing specifications, instructions, reports, and handling other required administrative duties.

Electronics Engineer Requirements:

• Bachelor's degree in engineering or similar.

• Master's degree preferable.

• A relevant license may be required.

• Practical experience with design software.

• Experience in design recommended.

• Excellent problem-solving and troubleshooting skills.

• Strong written, verbal, and telephonic communication skills.

• Excellent research and interpersonal skills.

• Strong analytical skills.

• Willingness to work overtime if required.

Marine Engineer Responsibilities:

• Conducting research and tests to inform the design and construction of marine vehicles and equipment.

• Preparing technical reports such as research, systems diagnostics, and design analysis documentation.

• Presenting layout and engineering designs to clients and team members for analysis and feedback.

• Supervising all aspects of the design process for structural, mechanical, and electrical systems.

• Overseeing the construction of marine vessels and equipment to ensure their quality and integrity.

• Performing quality control inspections and tests on all systems and equipment and installing upgrades, as needed.

• Ensuring adherence to safety precautions and project timelines.

• Training and supervising engineering teams including designers, mechanics, and construction staff.

• Performing maintenance on marine vehicles and equipment.

• Investigating and diagnosing technical issues and implementing effective repairs.

Marine Engineer Requirements:

• Bachelor's degree in marine engineering or similar.

• Relevant USCG engineer license.

• Professional engineer (PE) certification preferred.

• A minimum of four years' experience as a marine engineer or similar.

• Experience with engineering design software such as AutoCAD, Rhino 3D, and SOLIDWORKS.

• Sound knowledge of maritime software such as HMI and PLC control systems.

• Familiarity with maritime HM&E systems and naval construction processes.

• Experience with a variety of engineering processes including mechanical, electrical, and software.

• Excellent analytical thinking and problem-solving abilities.

• Physically fit and able to work in strenuous circumstances and harsh weather conditions.

Join Our Dynamic Team as an Electrical Engineer!

Are you ready to take your career forward with a company that will value your resourcefulness, analytical and problem solving skills? If you enjoy working in a collaborative and high performing team, we want to hear from you!

In this role, you will 

• Lead various electronics subjects – product testing, failure analysis, engineering improvements, quality, and reliability matters. 
• Develop test plan & procedures, conduct hand-on tests on SWPS products, circuits, and components. 
• Collect test data, generate test report, and maintain good documentation. 
• Design test systems with software and hardware to achieve test automation. 
• Conduct FMEA to identify critical and high-risk electronic design, perform evaluation test and risk mitigation. 
• Conduct root cause analysis, identify failure mechanism, derive countermeasures. 
• Collaborate with cross functional teams to sustain product lifecycle

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Cloud Infrastructure Engineer (Kubernetes, Redhat Openshift) to join us! This will be on a 3 year contract (subjected to extension).

You will be working on:

• Design, deploy, and optimize Kubernetes clusters using the Nvidia software stack to support large language model applications. 
• Collaborate with cross-functional teams to integrate Nvidia GPU resources effectively within Kubernetes environments, ensuring optimal performance. 
• Implement and manage infrastructure as code (IaC) for Nvidia GPU configurations, focusing on scalability and high availability. 
• Monitor, troubleshoot, and resolve issues related to both Kubernetes clusters and Nvidia GPU resources to maintain a reliable and performant infrastructure. 
• Stay abreast of industry best practices and emerging technologies related to Kubernetes and the Nvidia GPU ecosystem. 
• Work closely with development teams to automate deployment processes, leveraging Nvidia GPU capabilities, and streamline workflows. 
• Implement security best practices to safeguard Kubernetes environments, Nvidia GPU resources, and sensitive data. 
• Participate in on-call rotation and provide timely response to incidents, minimizing downtime for language model applications. 
• Contribute to capacity planning and performance tuning activities, considering the demands of large-scale language model applications utilizing Nvidia GPU acceleration. 
• Document infrastructure configurations, processes, and procedures, facilitating knowledge sharing and team member onboarding. 

To succeed in this role, you will ideally have:

• Proven experience in designing, implementing, and managing on-premises infrastructure solutions.
• Strong knowledge of server virtualisation, storage systems and network infrastructure.
• Hands-on experience with cloud-native technologies and deployment strategies.
• Proven experience designing, deploying, and managing Kubernetes clusters such as SUSE Rancher, RedHat OpenShift
• Strong understanding of containerization concepts such as Docker, orchestration tools like Kubernetes and Nvidia GPU acceleration technologies. 
• Proficiency in scripting, automation and configuration management using tools such as Ansible, Terraform, or similar.
• Familiarity with infrastructure-as-code principles and tools (e.g., Helm, Kubernetes manifests). 
• Experience with large-scale language model applications, particularly leveraging Nvidia GPU acceleration, is highly desirable. 
• Solid knowledge of networking concepts, Kubernetes networking models, and integration with Nvidia GPU resources. 
• Excellent problem-solving and troubleshooting skills, with a proactive approach to system optimization. 
• Strong communication skills for effective collaboration in a team-oriented, agile environment. 

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.