Job Responsibilities

• Addressing to customer enquiries by providing quotations, shipments updates and inovice bills
• Coordinating receipt and record of incoming shipments
• Arranging outgoing shipments by booking and liaisng with transport providers/carriers/vendors
• Liaisng with departments making sure operation runs smoothly
• Preparing and filing of shipping documentations
• Ensure shipments are compliance with regulations and requirements
• Develop and maintaion relationships with carriers, cusotms brokers, and other stakeholders to ensure smooth operations
• Ensure documentation is accurate and up-to-date, including bills of lading, commercial invoices, and other necessary papeworks
• Work well with internal stakeholders within the company to ensure seamless logistics solutions for the customers
• Any other adhoc duties assigned

Job Requirements

• With at least 3 years of relevant expereince in the freight forwarding industry
• Diploma in Logistics Managment or relevant studies
• Proficient in MS Office
• Self motivated, able to work in a team and independently
• Posses good communication and written skills

This position shall be part of the Field Technical Quality and Audit Division

Roles & Responsibilities

• To conduct Quality check for all equipments prior handing over to the Customers or Service Maintenance Division.
• To support, follow-up, liaise and solve all quality technical issues at job site.
• To provide guidance and training for the team.

Job Requirement

• Diploma in Electrical or Electronics Engineering discipline.
• At least minimum 15 years of track record in performing Lift and Escalator Quality check and trobleshooting.
• Good communications (written and verbal) and problem solving skills.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Passion for the high-end environment.
• Assist customers through various delivery channels (via phone, email, and web requests) to meet or exceed client objectives of utilization, brand recognition, and customer loyalty.
• Utilize a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering valuable solutions.
• Utilize multiple complex systems to accurately document and research customer information.
• Provide meaningful and relevant insight to customers regarding the services that can provide for them.
• Gather client and partner feedback to enhance ad products and the customer experience.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 1 year of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Client-centricity, positive mindset, flexibility, adaptability to changes, and strong teamwork are expected qualities.
• Interest in the fashion industry would be an added advantage.
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Do you have proven track record in Mainframe Db2 Data administration? Are you an expert when it comes to IBM zOS Db2 Administration and SQL scripting?

We’re looking for an IT Mainframe Data engineer – atrium discovery and dependency mapping to:

• integrate the EDP releases according to the EDP release rollout plan

• perform zOS Db2 SQL Tuning

• maintain the zOS Db2 housekeeping

• analyze discovery results and take corresponding actions

• manage RFC and internally built Db2 database artifacts

• provide reports and KPIs

Your team

You’ll be working in the POD Data Integration and Recovery team in Singapore. Our role is to manage the application change requests, implement all the object changes into the different environments, manage Db2 metadata, attend and support installation to production, IPM in context of zOS Db2 and performance tuning monitoring of Db2 changes and consulting for Db2 physical design. As a Mainframe data engineer, you'll play an important role in change and run the bank including CS Transformation.

Your expertise

• ideally 5 years of experience in a similar role, focusing on IBM zOS Db2 Administration, finance sector background a plus

• great IBM zOS Db2 Administration and SQL Scripting skills

• firm grasp of Mainframe zOS operating systems

• knowledge of infrastructure and dependency data, like server and subsystem application relations

• analytical, logical and enjoy solving problems

fluent in English is required to support local client base

Job Summary:
The Production Lead Engineer will be responsible for overseeing and managing the production process of chemical products within the organization. This role requires a strong background in chemical engineering, production management, and quality control, as well as the ability to lead and mentor a team. The incumbent will play a key role in ensuring the efficient and safe production of chemical products while adhering to industry standards and regulatory requirements.

Responsibilities:

• Oversee and manage the overall production process, including planning, scheduling, and coordination of resources to ensure timely and efficient production of chemical products.
• Implement and maintain quality control measures to ensure that all produced chemical products meet the required quality standards and specifications.
• Identify opportunities for process optimization and efficiency enhancement and lead the implementation of improvement initiatives to maximize production output and minimize waste.
• Provide leadership and guidance to the production team, including training, mentoring, and performance management, to ensure a skilled and motivated workforce.
• Ensure compliance with safety protocols and regulations to maintain a safe working environment for all production personnel and to prevent accidents or incidents.
• Oversee inventory levels and ensure that raw materials and finished products are efficiently managed to meet production demands and minimize excess inventory.
• Analyse and resolve any production-related issues or challenges, working collaboratively with cross-functional teams to implement effective solutions in a timely manner.
• Maintain accurate documentation of production processes, including standard operating procedures, production reports, and quality control records, to ensure compliance with regulatory standards and facilitate knowledge sharing.
• Monitor production costs and implement strategies to optimize production expenses while maintaining product quality and meeting production targets.
• Stay updated on industry trends, technological advancements, and best practices in production engineering, and integrate relevant knowledge to enhance production processes and overall efficiency.
• Develop detailed project plans for the implementation of cultural change initiatives, ensuring alignment with data-driven insights.
• Foster a culture of continuous improvement by collecting feedback, iterating on strategies, and adapting cultural change initiatives based on ongoing data analysis.

Requirement:

• Bachelor's or Master's Degree in Chemical Engineering or a related field.
• Minimum of 7 years of experience in production management within the chemical industry, with a strong understanding of production processes and quality control systems.
• Proven leadership experience, with excellent interpersonal and communication skills.
• Proficiency in production management software and tools.
• Thorough knowledge of safety and regulatory standards related to chemical production processes.
• Strong analytical and problem-solving skills, with a focus on process optimization and continuous improvement.
• Ability to work effectively in a fast-paced and dynamic production environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Provide expert consultancy in equipment, process, facilities, and utilities qualification, GMP Compliance, process validation, Computer System Validation (CSV), and manufacturing operations management.
• Deliver Risk Management and Quality Management services for Pharmaceutical Manufacturing Operations Projects.
• Conduct sFAT and review vendor turnover package documents for Ultra-Diafiltration skid, chromatography columns, and supporting components.
• Manage change controls for continuous improvement projects and coordinate with cross-functional teams to implement changes.
• Author and execute test scripts for engineering changes.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in pharmaceutical downstream manufacturing experience who have done some CQ.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver EUC projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Take ownership of administering, maintaining, and supporting key Microsoft technologies, including Active Directory, Azure AD, Intune, and O365. Ensure these services are operating optimally and securely.
• Lead a team of EUC field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities.
• Oversee the management and administration of end-user devices, such as laptops, smartphones, and tablets, ensuring they are up-to-date, secure, and compliant with organizational standards.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. This will facilitate efficient onboarding and support for end-users.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the overall IT infrastructure.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.
Note: You could be posted to any subsidiary in SIA Group.

Requirements

•A bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
• A minimum of 3 years of experience in an EUC Engineer role or a similar IT support role.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Exceptional customer service and interpersonal skills, with a focus on building relationships with internal clients.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.   

• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc. 

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express
• Installation of customer’s access and in-house applications. 
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.  
• Printer Maintenance  
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.  

• Good to have at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Good to have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required. 
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manage daily operation, roster planning of the team, monthly commission, and incentive submission.
• Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required.
• Ensure efficient communication and escalation of cases across teams/departments/brands.
• Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders.
• Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders.
• Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction.
• Foster team discipline, communication, and morale to strengthen teamwork within the team.
• Assist Clients Relations Centre Manager on other tasks and duties as and when necessary.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage.
• Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position.
• Experience in spearheading client centricity with commercial and sales targets.
• Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude.
• Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, working on weekend and public holidays if required.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world’s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!

We are seeking a Distributed Cloud Support Engineer who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating internal Engineering communications into clear, concise directions for customers and partners. You are passionate about helping our customers tackle problems. You will provide support via phone, email, Slack and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company.

Sounds interesting? Read on!
 

What You’ll Do:

• Fix reported issues and advocate for the customer.

• Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal.

• Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles.

• Critical issue management and customer assurance when handling reported issues.

• Coordinate fixes by engineering or Site Reliability Engineers (SREs) when required and relay appropriate information to our partners and customers.

• Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution.

• Training and enabling our service partners to ensure that they can sufficiently support customer issues.

What You’ll Bring:

• Bachelor’s degree in engineering or equivalent practical experience such as having 2 or more years of experience working in an operations environment or background in customer service/support and IT, network, or IT security incident management.

• Strong understanding of Networking and Layer 7 Protocols as well as experience in security product/solutions experience is preferred.

• Familiarity with Container technologies (Docker and Kubernetes) as well as public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred.

• Ability to read different scripting and automation (Python, Shell and Ansible).

• Knowledge of Data Representation types (XML, JSON and YAML) and Virtualization technologies.

• Phenomenal communicator with English, independent, collaborative and possess strong troubleshooting skills with the ability to prioritize and multitask when leading sophisticated technical issues.

• This role requires availability outside normal business hours with some travel may be required (less than 10%) to align with the distributed team or to respond to critical security events.

What You’ll Get:

• Hybrid working mode

• Career growth and development opportunities  

• Recognitions and Rewards

• Employee Assistance Program

• Competitive pay, comprehensive benefits, and cool perks

• Culture of Giving Back

• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-BH1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

• Build and optimizing ‘big data’ data pipelines, architectures and data sets.
• Performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• To support and develop Data modeling, Implementation activities.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• Manipulating, processing and extracting value from large disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Perform CI/CD Activities, Deployment activities in both cloud and on premises or as required.

• Experience with Data engineering tools (Python, Scala, Hadoop).
• Experience with relational (oracle, MySQL, MS Sql) or NoSQL databases, including Postgres and Cassandra.
• Experience with data pipeline and workflow management tools.
• Experience with stream-processing systems
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc
• Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage
• Experience with Cloud (Aws, Azure or Google).

Job Description

The successful candidate will join the Information Technology Division, Cloud & Platforms Department.

Key responsibilities include:

• Set the technology roadmap and standards for database technologies covering traditional RDBMSs as well as modern NoSQL / specialised databases
• Implement and maintain full operational lifecycle procedures from deployment, to maintenance/patching, backup/recovery and decomm using extensive automation
• Provide 24x7 operational support of database systems with responsibility for uptime, overall system performance, identifying root cause and implementing improvements to avoid recurrence
• Perform security compliance activities, e.g. security reviews, implementing security controls, logging etc
• Provide end-to-end support and advisory including support required by application developers

Requirements

• Possess a degree in Information Technology or related fields with good experience in multiple data or database centric roles
• Strong understanding of database concepts with deeper knowledge of Oracle and MySQL
• Experience is required in the following areas:Strong understanding of operational processes and automation
  Shell scripting, ideally using Python
  Performance, capacity planning and database/query tuning.
• The ideal candidate will have:Experience working with Continuous Integration and Delivery and how it impacts persistent data tiers
  Experience working with other infrastructure teams / technologies
• Strong logical and analytical skills with the proven ability to learn new subjects quickly

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

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• Bachelor’s degree in Computer Science, Information Security, or related field.
• Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus.
• Excellent communication skills and the ability to collaborate with diverse teams.
• Organised, independent and able to work with minimal supervision in a fast-paced working environment and adhere to organisational process and governance.
• Minimum five (5) years of relevant IT experience in deploying and managing application and services on cloud, including the design, development, implementation and/or management of the solution.
• Proven experience as a Cloud Security Engineer or similar role, with a focus on AWS cloud services
• Good knowledge in security
• Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in security concepts related to infrastructure as code (IaC) and containerisation.
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

Responsibilities:

• Provide excellent customer success services to enterprise clients, establish mutually trusting collaborative relationships, and assist enterprise clients in deriving business value and success from the Huawei Cloud Service Platform solution architecture.
• Possess a profound understanding of data governance products and application scenarios, accurately discern the genuine perspectives of different roles such as customers and partners, and effectively guide solutions.
• Deep understanding and master data governance products, aiding customers in building solutions based on their specific requirements..
• Support the expansion and replication of platform product projects, contributing to the commercial success of these products.

Requirement：

• Bachelor Degree /or above, in Software Engineering, Telecom or equivalent.
• Possess over 5 years of IT-related work experience in relevant industries, with a strong inclination towards innovation, rapid learning adaptability, and a willingness to engage in forward-looking work.
• Preferred experience in data analysis, data modeling, data mining, and business insight projects.
• Familiarity with any of the following business domains: cloud computing, big data, artificial intelligence, machine learning, and the Internet of Things (IoT).
• Specific industry know-how or familiarity with related industry background knowledge is advantageous.
• Experience in planning, designing, and implementing projects in the fields of cloud services and artificial intelligence.
• Experience in solution design, including customer research, business model analysis, solution document writing, and effective communication and collaboration skills.
• Fluent in Chinese and English (to liaise with mandarin speaking associates in HQ).

Responsibilities

Design, implement, and maintain scalable data pipelines using Azure Data Factory (ADF) to extract, transform.

Develop and optimize solutions using Azure Synapse Analytics for large-scale data processing and analytics.

Utilize Azure Databricks for advanced analytics, machine learning, and collaborative data exploration.

Leverage Python for scripting and automation in data processing tasks.

Design and implement data models to support business requirements and optimize data storage.

Optimize data processing performance, troubleshoot bottlenecks, and ensure efficient data flow.

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field.

Proven experience as a Data Engineer with expertise in Azure Data Factory, Azure Synapse, Databricks, and Python and SQL.

Proficient in Azure Data Factory, Azure Synapse, and Databricks.

Strong programming skills in Python for data engineering tasks.

Experience with data modelling and optimization techniques.

Knowledge of data security and compliance in cloud environments.

Excellent problem-solving and analytical skills.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Who are you?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers, Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

We are currently seeking a highly experienced and motivated Implementation senior sales engineer to join our reputable team. This role primarily focuses on driving the implementation of our HVAC, Refrigeration, and general industry solutions within the territories of Malaysia and Singapore. The primary objectives of this position encompass securing and expanding our business presence in these regions, as well as assisting our valued customers in optimizing their production processes and achieving their sustainability objectives.
 

Job Description

• Effectively manage the entire sales process, from initial customer approach, presentation, negotiation, secure the delivery and payment.

• Collaborate closely with consultants, designers, and clients to understand their specific needs and requirements related to HVAC, Refrigeration, and general industry applications.

• Conduct thorough assessments and analysis of the clients' current systems and operations.

• Develop and present comprehensive solutions that align with clients' objectives, focusing on energy efficiency, cost-effectiveness, and sustainability.

• Provide expert guidance and technical support, ensuring seamless integration and efficient operation of our solutions.

• Collaborate with cross-functional teams to coordinate project timelines and deliverables.

• Conduct customer seminar and sales presentation for clients to enhance their understanding of our products and technologies.

• Continuously monitor industry trends, technological advancements, and regulatory requirements to stay up to date on best practices and ensure compliance.

What You Know

• A bachelor’s degree in engineering or a related field.

• Proven experience in implementing HVAC, Refrigeration, and general industry solutions, within the Malaysia and Singapore markets, at minimum 4-5 years.

• In-depth knowledge of energy optimization strategies and sustainable practices.

• Exceptional communication skills, both verbal and written, with the ability to effectively liaise with clients and internal stakeholders.

• Demonstrated problem-solving abilities and analytical thinking.

• High proficiency in relevant software tools and technologies.

• Willingness to travel extensively for customer visits in Singapore and Malaysia.

 Preferred Qualifications:

 While not required, the following qualifications would be viewed positively:

• Professional certifications related to HVAC, Refrigeration, or sustainable energy implementation.

• Experience working with high-profile clients in HVAC or semiconductor sectors.

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

Job Responsibilities:

Review of contractual documents and technical specifications

To assist the Senior Project Engineer/Manager to conduct kick-off, pre-project/project meetings to ensure team members are clear on the objectives, deliverables, quality, lead-time, complexities and carry out the project execution and contingency plan, if any

Plan and assist Senior Engineer/Manager to monitor the daily progress of activities to achieve on or before schedule, ie. by comparing the planned vs actual progress status, identify critical activities, improvements and/or contingency plans if any

Attend site meetings, interacting with clients, understanding their needs and requirements, and representing them to the team

Work together with clients and translate their requirements into an actionable plan with the team

Work closely and communicate effectively with project manager and/or other project team members to create and deliver quality solutions for the clients

Liaise with stake holders/vendors to ensure project meet the requirements, specifications and achieve within schedule as per the plan

Coordinate and liaise with Classification bodies as project specifications for inspections and surveys when required

Involve in technical meetings and assist in preparation of documents for submission

Furnish drawings and documentations/reports to clients as requested

Assist in resolving engineering/ technical issues, coordinating with the respective engineering support units

Plan, execute, monitor on the work progress based on project timeline and budget

Keep track of project status, prepare and submit weekly/monthly progress reports as required

Assure all deadlines are met

Responsible to run the operations of projects as assigned

Preparation of documents as and when required, such as progress data, hand over status, close-out reports etc

Ensure final acceptance of the project by client in accordance with contractual requirements

Carry out other duties as and when assigned by immediate superior or higher management.

Job Requirements:

Min Diploma/Degree in Mechanical/Electrical/Engineering or its equivalent

Project management and organisational skills

Strong analytical and problem-solving skills.

Ability to prioritise and perform work in a timely manner.

Perform duties with accuracy and with strong degree of urgency

Highly organised and a team player

Capability to multi-task, respond to change, and adapt accordingly.

Time management and effective communication

Excellent leadership and interpersonal skills, comfortable working independently and taking a high level of responsibility

A self-starter with positive attitude

Good Technical/Engineering competency would be an advantage.

Looking for Singaporean or PR’s only.

Job Description

• Create and maintain fully automated CI /CD processes at the organization level and be the focal point of contact for DevOps related work items.
• Work closely with the development, operations, QA and other internal users to enable delivery and release pipelines in a hybrid cloud model
• Create & maintain scripts for customizing the tool set, build, deployment, maintenance, and related tasks.
• Gatekeep quality and security across the pipeline including identifying rules, false positives and govern software delivery.
• Generate reports and provide status of builds, releases and deployments and generate the outcome metrics.
• Automate standard service offerings related to the deployment, maintenance, as appropriate.
• Articulate technical and business-related problems and solutions in a concise, effective manner.
• Take ownership of the activities assigned and opportunities for improvement, driving the work to completion for the definition of done.
• Work collaboratively and share knowledge of automation skills with team members to scale the capability of improving processes and services.

Required Skills

• Possess a degree in Information Technology or related fields.
• Strong Linux shell scripting experience is a must. Background in Windows is a plus.
• Solid understanding of source code control systems, branching, merging, releases for both SVN and Git flavours including Bitbucket and AWS codecommit
• Experience with CI/CD tools such as Jenkins, Artifactory, Jira, Confluence, Static and dynamic security tools like SonarQube, Appscreener, Burpsuite, Accunetix etc
• Reporting and Logging tools like ELK or Splunk will be a great advantage.
• Experience in automated development & deployment to Cloud infrastructure (AWS & or Azure).
• Experience with Openshift containers deployment will be a major advantage and or any Kubernetes orchestrations.
• Experience with automation/configuration management using Chef, Salt, Puppet, or an equivalent is nice to have.
• Experience with Scripting using Groovy will be an advantage.
• 2-5 years automating system tasks and creation of compute resources using Ansible.
• Deep understanding of Java, Node & Python applications
• Strong Linux sysadmin and shell scripting skills.
• Engineering mindset - focus on designing, implementing, and improving processes and technology.
• Systematic problem-solving approach and general curiosity required to solve difficult issues.
• Ability and desire to learn new technologies and apply new skills.
• Strong communication skills.

Dell Technologies is seeking versatile and enthusiastic Software Engineers to drive the vision and execution of Dell Enterprise Edge Initiative. If you are passionate about how edge is revolutionizing the future infrastructure and would like to be part of a team pushing the frontiers of edge computing, come join us and make an impact.

Join us to do the best work of your career and make a profound social impact as a Software Engineer on our Software Engineering Team in Singapore.

What you’ll achieve
As a Software Engineer, you will be responsible for Design, Develop, Deploy and Maintain software solutions that contribute to the next generation Edge Technology and Develop distributed, scalable and real-time low-latency solutions in an agile delivery method

You will:

• Design, Develop, Deploy and Maintain software solutions that contribute to the next generation Edge Technology
• Develop distributed, scalable and real-time low-latency solutions in an agile delivery method
• Apply your knowledge of Computer Science Engineering to solve real world software engineering problems

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Currently enrolled/completed – Bachelor’s or Master’s degree in Computer Science or related field
• Proficiency in one or more of the programming languages Golang, Python, C++ and Java
• Good understanding of Data Structures and Algorithms
• Excellent analytical and problem-solving skills

Desirable Requirements

• Domain knowledge in one or more areas – IoT / Edge Computing / Linux Kernel / Firmware
• Experience working in Unix/Linux environments

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

Acceo Pte Ltd, a leading company in the energy and environmental solutions industry, is seeking a highly experienced and motivated Senior Chemical Engineer to join our team. As a Senior Chemical Engineer at Acceo Pte Ltd, you will play a pivotal role in driving the decarbonization efforts in our projects, helping to develop and implement innovative solutions to reduce carbon emissions and promote sustainable practices.

In this role, you will lead and manage a team of engineers and specialists to deliver cutting-edge decarbonization projects. You will be responsible for overseeing the design and implementation of carbon capture, utilization, and storage systems, as well as other technologies aimed at reducing greenhouse gas emissions. Additionally, you will collaborate with external stakeholders, such as regulatory bodies and industry partners, to ensure compliance with environmental regulations and achieve project goals.

The ideal candidate for this position is a seasoned chemical engineer with a deep understanding of decarbonization technologies and their application in industrial and energy sectors. You should have a proven track record of successfully delivering complex engineering projects, as well as excellent leadership and communication skills. A passion for sustainability and a drive to create impactful change in the energy landscape are essential for this role.

Responsibilities

• Lead and manage a team of engineers and specialists
• Oversee the design, implementation, and optimization of carbon capture, utilization, and storage systems.
• Collaborate with internal and external stakeholders to develop and execute decarbonization strategies.
• Ensure compliance with environmental regulations and industry standards in all project activities.
• Conduct feasibility studies and techno-economic analyses to evaluate the viability of decarbonization projects.
• Provide technical expertise and guidance to project teams throughout the project lifecycle.
• Monitor project progress and manage risks to ensure successful and timely delivery.
• Stay up-to-date with emerging decarbonization technologies and trends in the industry.

• Bachelor's degree in Chemical Engineering or a related field.
• Minimum of 8 years of experience in the field of chemical engineering
• Proven track record of successfully delivering complex engineering projects in the energy or industrial sector.
• In-depth knowledge of decarbonization technologies, such as carbon capture, utilization, and storage.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Experience in conducting feasibility studies and techno-economic analyses.
• Good understanding of environmental regulations and industry standards related to decarbonization.
• Effective communication and interpersonal skills.
• Passion for sustainability and driving positive change in the energy sector.