Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Job Description

Administration and Personnel

• Register rehab patients, schedule appointments, follow up, and arrange transport daily.
• Handle daily statistics and claims
• Replenish inventory when stock is low.
• Perform ad-hoc tasks assigned by the reporting officer

Financial

• Manage transactions and payments, ensuring proper documentation.
• Reconcile and verify end-of-day collections and related documents.
• Organize and ensure all claims are in order and aligned.

Public Relations

• Provide high-quality professional services to clients.
• Maintain a warm, friendly, safe, clean, and customer-focused environment.
• Address any ground feedback as needed.
• Collaborate effectively with other departments such as finance and medical centers.

Job Requirements

• Minimum 'N' Levels/Diploma
• Minimum 1-2 years of experience
• Strong communication skills

Apply now by sending your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

We're looking for Fulltime Service Crew

The Paulaner Brauhaus Singapore family is growing and looking for new members with all backgrounds and experience to join our diverse family.

We are the Asian flagship store of the Paulaner brewery and offer a wide range of premium quality beers and typical dishes from Bavaria in an authentic environment.

What can we offer you?

Exciting international environment

Opportunities for individual development

Competitive salary with AWS (13th month salary), bonus

Training & great career opportunities

Meals, Uniform, Transport provided

44hours/5days/week, Annual leave, Medical Benefit, Insurance

25% staff discount

You are:

Experienced with highest level of professionalism
Able to work under pressure
Passionate of your work to offer the best possible service
English speaking with minimum Secondary School Education

Candidates who require work pass need not apply, unfortunately, there's no quota available.

Your responsibilities:

Take orders and advise on menu items as well as the latest promotions

Serving of food and beverages

Perform all duties in accordance to SOP/Management

Maintain cleanliness of work area and tables

Check guest satisfaction and attend to requests and inquiries

Come over to our booth to pass us your CV or you could forward to [email protected].

We will contact relevant candidates only, thank you for your understanding.

Prost,

Paulaner Bräuhaus Singapore

we are looking for spa therapist with experence of at least 1 year must be friendly .good working attitude and reponsible ,with good customer service a must .poccessesgood problem solving skills,training will be provide forthose without experience

kindly contact Ms Crystal at 92998757 whatapps92998757

we are looking for spa therapist with experence of at least 1 year must be friendly .good working attitude and reponsible ,with good customer service a must .poccessesgood problem solving skills,training will be provide forthose without experience

kindly contact Ms Crystal at 92998757 whatsapp 92998757

Basic salary up to $2390

Location: Jurong East

Workday: Monday to Friday

Work hours: 830am – 6pm / 9am – 630pm

12 weeks commitment period

Responsibilities:

· Manage the MP referral inbox

· Contact MP referrals to check on their job interest and background before assignment

· Prepare the list of referral for the day to CM for assignment to coaches

· Manage the MP referral Masterlist

· Prepare MP data for reporting

Other duties assigned by supervisor

Requirements:

· Min. O Level

· Preferably someone with prior customer service experience

If interested, please email your resume to [email protected]

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Position: Sales & Service Coordinator

• Working location: Hillview
• Working days: 5.25 days
• Working hours: Mon – Thur (08:30 to 18:00), Fri (08:30 to 17:30), Alternate Sat(08:30 to 12:00)
• Salary: $2,800 + Commission + Annual Performance Bonus

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Duration: 1 year contract
Working Days & Hours: 5.25 Days Office Hours
Location: Outram

Job Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements:

• Min GCE O Levels or Diploma
• Has prior experience in customer service / call centre
• Has passion to work in healthcare sector

Interested candidates, please submit your resume to: [email protected]

Alex Goh Hock Leong (Alvin)

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1763413

Seeking a talented & driven Backend Software Engineer (Java) to build, design, develop, and optimise high-performance systems that ensure reliability, low latency, and scalability for backend fintech applications.

You’ll collaborate in a fast-paced, agile environment, tackling complex challenges while maintaining clean, efficient code and quickly addressing production issues. If you have strong technical skills, a problem-solving mindset, and a passion for learning, this is your chance to contribute to cutting-edge solutions that empower global financial institutions.

This is a Permanent Full-time role.

YOUR NEW JOB

• Develop clean, maintainable backend code aligned with engineering best practices.
• Enhance the architecture and systems ensuring high performance, low latency, availability, and reliability
• Respond promptly to production issues, collaborating with team members to resolve problems effectively
• Adapt & thrive in a fast-paced, startup, and agile environment

WHAT IS NEEDED FROM YOU

• Minimum 4 years of hands-on fulltime working experience in Java backend development
• Skilled in one or more programming/scripting languages:
  Java, Python, Golang, NodeJS, C++, or Rust
• Proficient in PostgreSQL
  with expertise in SQL tuning & optimization
• Experienced in designing and implementing scalable microservices & APIs
• Knowledgeable in caching mechanisms
• Understanding of HTTP, WebSocket, &TCP/IP protocols
• Experienced with Messaging Queue systems
• Comfortable using the Atlassian product suite
• Strong problem-solving skills, collaborative mindset, with ability to work independently
• Positive attitude with a willingness to learn and acquire new skills

WHAT WILL MAKE YOU STAND OUT

• Fluency in English and Mandarin for effective internal stakeholder communication & external business correspondence
• Prior experience in FinTech or trading, financial, crypto industries
  Familiar with blockchain technologies, capital markets, & financial payments systems
• Hands-on experience using:
  Redis, for Caching
  Kafka, for Message Queueing
  JIRA, Confluence
• Experience with managing infrastructure on AWS
• Knowledge of Kubernetes

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Electrical Engineer for the next phase of their business. They are located in West.

Duties:

• Supervise and enhance the reliability of electrical equipment in the Gas Engine Generator (GEG) area.
• Implement and maintain reliability programs and maintenance procedures for electrical systems.
• Manage minor CAPEX electrical projects in line with company standards.
• Investigate electrical failures to identify root causes and implement solutions.
• Coordinate with external stakeholders, including government agencies, on electrical matters.
• Support major expansion projects from an electrical and operational perspective.
• Work with Licensed Electrical Workers to ensure system integrity.
• Participate in emergency response, with assigned roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Electrical Engineering or any relevant field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in Electrical maintenance or design

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Reports Construction Manager
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submission
• Produce weekly site progress report and necessary submission
• Attend meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements.
• To take on PE Assignee Supervision Role

Job Requirement

• Degree in Civil Engineering or equivalent
• Independent with good communication skill
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Able to start immediately or within a short notice period will have added advantage
• RE Registration with IES of Singapore

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Facility Engineer
• Working Location: Tuas
• Working Hours: 5 days (Monday - Friday, 8 AM - 5 PM)
• Salary Package: Basic Salary + Transport Allowance ($750) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintenance of building, facilities, and security at all Company’s sites.
• Coordinate and execute, when necessary, inspection, testing, general maintenance, and repair of the critical site systems and equipment.
• Ensure that all equipment and other facilities are working properly.
• Critical systems and equipment include power/ UPS, backup generator, and fuel supply. HVAC (Heating, Ventilation, Air Conditioning), plumbing/ water supply, security doors/ alarms/ cameras, Fire safety systems and equipment.
• Provide situation/ status updates to the Facility Manager on issues which are to be resolved and the critical system or equipment is fully operational.
• Initiate interventions to solve problems in the facilities and develop a system for cleaning, repair and maintenance of facilities.
• Deliver timely and efficient solutions to facility-related requests.
• Liaise with contractors on maintenance/ repair.
• Supervise contractor on-site.
• Review the risk assessment submitted by the contractor prior to the commencement of work.
• Ensure required safety requirements are in place prior to the commencement of work.

APPLY NOW!!!

• Diploma in Engineering or equivalent
• At least 2 years of work experience in Facility Management
• Possess own transport is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65726 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Well Established Company
• Basic $ 2700 to $ 3500 + AWS + VB
• Working Location: Tuas, Singapore (Company Transport Provided)
• Working Days: Monday - Friday
• Working Hours: 8.15 am - 5.45pm
• No Experience Welcome – Training will be provided

Job Responsibilities:

• Inspect outgoing and incoming parts per the inspection procedure and specifications, including incoming process checks.
• Authorise the rejection of parts if found unsatisfactory.
• Authorise the release of conforming parts for storage and customer delivery.
• Conduct routine tests and checks on switchboards completed in the workshop.
• Test and commission switchboards on vessels or on-site to meet customer satisfaction, and address warranty claims or quality complaints.
• Maintain good housekeeping in the QA department.
• Identify issues and suggest or implement solutions to problem detected.
• Follow Quality Management System procedures for effective implementation and control
• Other ad hoc duties as assigned by superior.

Requirements:

• Diploma in Electrical Engineering or equivalent
• Training will be provided for candidate without / with less experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Electrical Engineer for the next phase of their business. They are located in West.

Duties:

• Supervise and enhance the reliability of electrical equipment in the Gas Engine Generator (GEG) area.
• Implement and maintain reliability programs and maintenance procedures for electrical systems.
• Manage minor CAPEX electrical projects in line with company standards.
• Investigate electrical failures to identify root causes and implement solutions.
• Coordinate with external stakeholders, including government agencies, on electrical matters.
• Support major expansion projects from an electrical and operational perspective.
• Work with Licensed Electrical Workers to ensure system integrity.
• Participate in emergency response, with assigned roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Electrical Engineering or any relevant field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in Electrical maintenance or design

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Key Responsibilities

The incumbent will

• Provide project management and support to MNC clients for Automation and Digital Transformation projects.
• Perform technical review of vendor documents against user requirement specifications.
• Supervise vendor work onsite to ensure safety & quality compliance.
• Manage project schedule and budgeting
• Manage change controls for assigned projects. Update site documents as necessary.

Requirements

• Diploma/Degree in Engineering, Computing or IT
• 0.5 - 1 Year working experience life science industry
• Good skills in Windows operating system administration, programmable logic controllers, databases and general programming would be added advantage
• Good teamwork and communication skills; ability to interact across functional teams at multiple levels within the organization
• Excellent problem-solving ability and customer-focused

• Supervise testing and commissioning of electrical equipment on-site and manage the review and submission of site acceptance test reports.
• Review and interpret Single Line Diagrams and Electrical Schematic Drawings.
• Support electrical equipment installation inspections to ensure compliance with standards.
• Participate in site activities and meetings with clients and contractors.

Requirements:

• Diploma in Electrical Engineering.
• At least 3 years of site installation, testing, commissioning and maintenance testing experience in Low/Medium Voltage Electrical Equipment.
• Possess initiative and able to work in a fast-paced environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Facility Engineer
• Working Location: Tuas
• Working Hours: 5 days (Monday - Friday, 8 AM - 5 PM)
• Salary Package: Basic Salary + Transport Allowance ($750) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintenance of building, facilities, and security at all Company’s sites.
• Coordinate and execute, when necessary, inspection, testing, general maintenance, and repair of the critical site systems and equipment.
• Ensure that all equipment and other facilities are working properly.
• Critical systems and equipment include power/ UPS, backup generator, and fuel supply. HVAC (Heating, Ventilation, Air Conditioning), plumbing/ water supply, security doors/ alarms/ cameras, Fire safety systems and equipment.
• Provide situation/ status updates to the Facility Manager on issues which are to be resolved and the critical system or equipment is fully operational.
• Initiate interventions to solve problems in the facilities and develop a system for cleaning, repair and maintenance of facilities.
• Deliver timely and efficient solutions to facility-related requests.
• Liaise with contractors on maintenance/ repair.
• Supervise contractor on-site.
• Review the risk assessment submitted by the contractor prior to the commencement of work.
• Ensure required safety requirements are in place prior to the commencement of work.

APPLY NOW!!!

• Diploma in Engineering or equivalent
• At least 2 years of work experience in Facility Management
• Possess own transport is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65726 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role in Summary:

This position requires the individual to attend to the daily operational activities relating to the dormitory as a whole. This role would involve teamwork and coordination among various colleagues to address facility maintenance, repair, up keeping and customer service and engagement activities accordingly. This position holder would be required to report to the Estate Manager to support dormitory functions.

Responsibilities:

• Preparation of vacant rooms for new residents to check in and taking over of rooms from residents.
• Assist in monitoring all work being performed by external contractors and comply in accordance to WSH requirements.
• Assist to enforce MOM, NEA, SCDF and any regulations stipulated in the dormitory licence conditions. Assist in the required servicing of the building M&E systems.
• Conduct hygiene inspections for rooms, compound and contractor cleaning works.
• Attend promptly to residents’ service requests and support community engagement activities.
• Responsible for alerting the Estate Manager of any unusual occurrence and/or damage that have taken place or that may occur.
• To assist and ensure compliance of all work related activities in a fair, ethical, and consistent manner. Plan and execute enforcement actions in accordance to house rules.
• Plan and conduct various inspections in the dormitory as well as execution of additional measures required by government agencies implemented in the dormitory.

Job Requirements:

• Minimum 1 year of experience in facility/estate management
• Have a strong interest in the dormitory management industry
• Ability to multi-task and initiate in a fast-paced and challenging environment
• Pleasant personality and good communication skills
• Able to start work immediately will be advantageous

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.