>> Job title: Customer Service Manager

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $5000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- One-on-one coaching system

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Meeting new clients and maintaining existing clients through marketing

- Ensuring good customer service to uphold brand image

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Diploma in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

Lynn Aesthetic is a professional company and it was established since 1985.

We provide excellence and quality services.

Posh and modern working environment catering for the mid to high end customers.

We have opening for talented and ambitious individual aiming to excel in their job.

Beauty Salon Customer Service Executive

Representing company image and professionalism.

Handling incoming enquiry or complaints.

Payment and invoicing

Reminder call and appointment booking

Love interacting with customer.

Outgoing and pleasant.

Inventory control and day end settlement

Why we are different?

Commission for booking.

Commission for product sales.

Commission for branch performance.

Staff incentive and discount.

Conducive working environment.

Shorter working hours( 2 shifts).

Locatiom: Tampines Mall/Hougang

Interested candidate who have the drives and initiative, we welcome you to join our elite team of professionals.

You can email or whatsapp to +6596852020

Customer Service Officer

Job Description & Requirements

Lynn Aesthetic was established since 1986.

We are a professional wellness company seeking perfection for the benefit of our clients' wellness.

We are seeking highly motivated personnal to join our organisation.

Customer Service Officer.

Working in similiar industry.

2 years relevant experience.

Pleasant personality.

Outgoing personality.

Sense of responsibility.

Enjoy speaking and taking care of customers' needs.

RELEVANT WORKING EXPERIENCE

iNTERESTED PLEASE WHATSAPP TO 96852020

• Logistic industry
• Walking distance from MRT station
• Good overall company benefits

As a Customer Service Officer (Logistics / Freight), you will be responsible for the following duties:

• Answer phone calls
• Provide quotations and reply to customer enquiries promptly
• Process orders and billing promptly
• Coordinate with respective in-charge for the status of orders, incoming shipments, arrangement for pick up etc
• Resolve any issues in a professional way
• Simple admin role
• Any other ad-hoc duties assigned

Requirements

• Minimum Diploma in Supply Chain Management, Logistics or any relevant

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Technician (Printer)
• Working Location: Aljunied
• Working Hours: 5 days (3 days in Singapore, 2 days in Johor) (8.30am – 6.00pm)
• Salary Package: Basic $2,100 + AWS
• Duration: Permanent

Key Responsibilities

• Provide on-site technical support and maintenance for printers, ensuring they operate efficiently and effectively.
• Perform troubleshooting, diagnostics, and repairs on various printer models.
• Conduct routine maintenance and servicing to prevent equipment breakdowns.
• Install and set up new printers and related equipment at customer sites.
• Provide technical training and support to customers on the proper use and maintenance of printers.
• Maintain accurate service records, including details of repairs, parts used, and customer interactions.
• Coordinate with the technical support team to resolve complex issues and ensure customer satisfaction.
• Travel between Singapore and Johor to provide service coverage as required.
• Ensure compliance with safety guidelines and maintain a clean and organized work environment.
• Stay updated with the latest printer technologies and industry trends.

APPLY NOW!!!

• GCE O-Level or higher.
• 1 year of experience in servicing and repairing printers or similar equipment is advantageous.
• Strong technical skills with the ability to diagnose and fix hardware issues.
• Good understanding of printer mechanics and electronics.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel between Singapore and Johor as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

You will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.

An SDM is responsible for the planning, management, coordination and financial control of a project. He/She has to ensure the project is completed on time and within budget and the project's objectives are met. SDMs’ oversee the overall flow of the project to ensure the desired result is achieved, different interests involved are satisfied and the most efficient resources and methods are used.

KEY RESPONSIBILITIES

• To manage the overall activities of the whole Services support team, schedules the activities and staff rosters, provides instructions and reports to The Company on a regular basis and highlights critical issues requiring The Company’s decision.
• To provide an overall control layer to the delivery of the Managed Service, ensuring that the ITIL based processes and procedures are agreed & adhered to within the scope of the service. The SDM also acts as the single point of contact for the service, allowing the Customer access to information and actions regarding service activities.
• The SDM shall work with any external project teams which may be engaged by The Company from time to time for any adhoc projects for the purpose of ensuring operations continuing to be smooth and process and systems documentations to be updated if necessary.
• The SDM will own the service provision and provide a primary point of contact to the Customer for all service-related issues.
• The SDM will drive implementation and on-going adherence to the ITIL processes, including customer service improvements.
• The SDM will manage service delivery to ensure the maintenance of a fully functional, reliable, and secure IT environment, and continuous service improvement within the scope defined in the services above.
• The SDM will ensure a co-ordinated approach is taken to the delivery of all services including the management of interdependencies and risks.
• The SDM will ensure incidents, major or otherwise, are resolved according to agreed service levels and in accordance with agreed processes. The SDM will co-ordinate the activities between the managed service team and third-party vendors in the resolution of such incidents.
• The SDM will perform management of change to the assigned live environments while maintaining the accuracy of associated systems documentation.
• The SDM will Report on service delivery through the provision of monthly service review reports and incident reports as agreed.
• The SDM will provide advice and guidance on any matters relating to The Company IT environment.
• The SDM will Maintain satisfaction with the service delivered to the user community and the business. This will include the management of complaints and acting as an escalation point when appropriate.
• The SDM will ensure a shared process and procedure documentation is maintained, either in a service Operations Handbook or in Knowledge Base articles. These will be shared documents between The Company and The Supplier. The SDM will be responsible for ensure the documentations completeness, accuracy and in a timely manner.

JOB REQUIREMENTS

• Able to demonstrate the ability to undertake the above responsibilities
• A passion for Service Improvement
• Experienced Service Management professional
• ITIL Qualified
• Previous experience as a Team Lead or demonstrable experience in leading virtual teams
• Experience of managing 3rd parties and 3rd party delivered services
• Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Excellent organisational skills
• Able to manage sensitive and sometimes confidential information
• Self-motivation and able to take responsibility
• Able to manage and prioritise and tasks and time efficiently
• Able to demonstrate initiative and a proactive approach to daily tasks

Qualifications:

• Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Job Description:

The candidate is responsible for driving client satisfaction, increasing retention and lifetime value for the business. He/She ensures the clients derive optimal value from the use of products and services. He develops programmes to onboard the clients and manages the entire onboarding process, determining key milestones with clients and celebrating achievement of milestones. He engages the clients to gain insights on usage and satisfaction with the organisation’s products and services, formulates plans to address challenges for the clients, and helps the clients derive greater value. He analyses client data to enhance the client experience and satisfaction, and at the same time identifies opportunities for up-selling and cross-selling.

He works in a fast-paced and dynamic environment, and visits clients' premises as and when required. He is familiar with client relationship management and sales tools, as well as customer service frameworks and practices. He is knowledgeable of best practices pertaining to the use of the organisation's products and services, and the clients’ industry and business needs.

The candidate possesses strong analytical and problem solving skills. He is able to build and sustain relationships with clients, and is seen as a trusted advisor. He is a creative thinker, patient and client-oriented.

The candidate plans projects and takes ownership of the successful implementation and achievement of project objectives. He/She defines project resources, manages project progress, and facilitates interaction and tasks of various parties to reduce the risk of overall failure. He develops and identifies advances/opportunities in project management to improve timely delivery of projects and efficient use of resources. He ensures the adoption of project process framework and practices.

He works in a team setting and is knowledgeable of project management practices, methodologies and tools, as well as process framework.

The candidate is an effective team player who manages project timelines, stakeholders, deliverables and resources in a structured manner. He adopts an analytical and strategic approach in developing and communicating solutions that meet project objectives and stakeholder needs.

He/She needs to adhere to ISO27001 policy and procedure.

Desired Candidate Profile:

1. Educational Background

· A degree in Information Technology, Business Management, or a related field.

· Certifications in project management methodologies (e.g., PMP, PRINCE2, or Agile).

2. Technical Skills

· Familiarity with client relationship management (CRM) and sales tools.

· Knowledge of customer service frameworks and practices.

· Understanding of the ISO27001 standard and related policies and procedures.

3. Industry Knowledge

· In-depth understanding of IT products and services.

· Familiarity with the client’s industry and business needs.

4. Experience

· Proven track record in client management, onboarding, and retention strategies.

· Hands-on experience with project management practices, methodologies, and tools.

5. Soft Skills

· Strong analytical and problem-solving abilities.

· Excellent relationship-building and communication skills.

· Strategic and creative thinker with client-oriented behavior.

· Ability to work in a fast-paced and dynamic environment.

6. Project Management

· Ability to plan, define resources, and manage project timelines, stakeholders, and deliverables.

· Skilled in identifying risks and opportunities to ensure project success.

7. Work Environment Adaptability

· Ability to visit clients' premises as required.

· Effective team player capable of collaborating in a team setting.

8. Personal Attributes

· Patient and empathetic in handling client challenges.

· Seen as a trusted advisor by clients.

To submit your application, please click the link below:

https://sg.quickhr.co/view_job.php?jd=NXF1aWNrX2hyX3JlY3J1aXRtZW50&cd=NDAyMnF1aWNrX2hyX3JlY3J1aXRtZW50

Be involved in the planning of civil engineering works.

· To collaborate with peers in other disciplines in feasibility study and design, and ensure delivery of quality service for clients.

· Any ad-hoc duties as assigned by the Manager.

· The Civil Engineer shall supervise all civil, structural, and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

Job Summary:

· The Civil Engineer assists the Construction Manager in performing engineering duties in planning, designing, and overseeing the construction and maintenance of current upcoming Civil projects.

· The Civil Engineer shall supervise all civil, structural, and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

. Flexible working hours

Engineer

Job Summary

Our growing company in Fire Protection Systems is seeking to hire an Engineer for our ongoing and upcoming projects.

This task involves the installation of Fire Protection System, arrangement of team members to complete the installation in accordance to approved drawings and ensuring that project deadlines are met in a timely manner.

Job Descriptions:

· Installation of Fire Alarm System equipment.

Requirements:

Candidate must possess Engineering Degree or equivalent

Proficient in Microsoft Office

Minimum 2 years experience

Ability to work effectively both independently and as part of a team. Ability to read, understand and execute work according to drawings. Ability to work on tight deadlines.

Be involved in the planning of civil engineering works.

· To collaborate with peers in other disciplines in feasibility study and design, and ensure delivery of quality service for clients.

· Any ad-hoc duties as assigned by the Manager.

· The Civil Engineer shall supervise all civil, structural, and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

Job Summary:

· The Civil Engineer assists the Construction Manager in performing engineering duties in planning, designing, and overseeing the construction and maintenance of current upcoming Civil projects.

· The Civil Engineer shall supervise all civil, structural, and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

. Flexible working hours

Responsibilities:

• Greet and serve customers with a smile
• Take orders and ensure timely food delivery
• Maintain cleanliness of the dining area
• Any other ad-hoc duties as assigned

Requirements:

• No prior experience needed (training provided)
• Positive attitude and good teamwork
• Able to work flexible hours, including weekends

Benefits:

• Near MRT (Less than 5 minutes)
• $12/hr (PH $24/hr)
• Quick hiring process

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Tiong Hong Wee | Registration No: R23115259

Job Scope

• Manage reception tasks, managing incoming calls and responding to email/phone inquiries
• Provide assistance to visitors and individuals seeking information about nursing home care
• Oversee visitor interactions and maintain records.
• Coordinate with the Nursing Team regarding follow-up matters related to residents
• Assist with the admission, discharge, and management of residents
• Generate invoices, handle payment processing, and oversee the payment procedure.
• Organize transportation for appointments and other delivery arrangements
• Arrange transportation for appointments and other dispatch logistics
• Support in coordinating maintenance services with vendors, contractors, and suppliers
• Carry out data entry, filing, and documentation duties
• Undertake any additional duties assigned by the supervisor.

Job Requirements:

• Min O Level or relavant Certificate
• At least 2 years of nursing experience
• 5-day work week; Able to work on weekends and Public Holidays
• Rotating shift (8am-5pm & 11.30am-8.30pm)

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Globevisa stands as the largest global immigration agency. Our headquarters are located in Singapore, boasting (39) offices worldwide, and a dedicated team exceeding (800+) professionals who service clients from (100+) countries or regions. We proudly lead numerous immigration programs regarding application volume and success rates.

Incentive package:

• Base salary + Annual Performance Bonus
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• Annual Performance bonus
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.

REACH Family Service is a community based social service agency commissioned and funded by the Ministry of Social and Family Development. We serve vulnerable and low-income families and individuals residing in the Bishan, Sin Ming, Shunfu and Thomson vicinity. We collaborate with clients to harness their strengths and resources as well as to provide the support they need to face challenges and strengthen family bonds.

JOIN US if you are a passionate individual, service oriented and a team player committed to exemplify the values of the profession and the agency.

The role of the Social Worker/Counsellor is to provide support for low-income and/or vulnerable individuals and families with social and emotional issues, and work towards stability, self-reliance and social mobility.

He / She is responsible to develop and implement intervention plans according to professional judgement and knowledge, conduct casework and group work as well as implement and evaluate community development activities and programmes to address service gaps in the community.

Key Responsibilities:

· Provide casework intervention, counselling and information & referral to families in line with REACH FSC Guidelines and MSF’S Services and Practice Standards for FSC.

· Attend to callers/walk-ins and refer clients to appropriate agencies.

· Maintain timely and detailed case recordings.

· Ensure KPIs and standards of C&C are met.

· Participate in supervision sessions and maintain proper recording of supervision, especially for risk cases.

· Undertake supervision of interns, if assigned.

· Develop, plan, lead, and evaluate evidence-based programmes/ group work with research components.

· Network and collaborate with other organization/community stakeholders in planning and implementation of programme/group work.

· Undertake additional responsibilities such as committee work for agency initiatives.

Requirements

· Possess a Degree in Social Work or Graduate Diploma in Social Work

· Minimum 2 years of relevant experience

· Has a registered Social Work Accreditation

· Conversant in English and any 2nd language

· Good communication and interpersonal skills

· A good team player, dynamic and self-motivated

· Has a strong passion in reaching out and making a difference in the lives of the needy

· Only Singaporeans

Job Description & Requirements

• Handle shipping document, billing & vendor's invoice.
• Wiling to read and reply email & 24/7 contactable after office hour?
• Submission of shipping details to customers & customs
• Updating/maintenance of company's shipping database
• Handle customer's enquiry
• To know us more --> www.wmgroup.com.hk

We are looking for an employee who :

• has the passion to spending time, 24/7 standby and spirit to build up the team & create a colourful life together.
• can be our future partner for long-term. Job hopper will be skipped immediately.
• has graduated in N-Level, O-level or A-level
• is capable
• is responsible
• Fresh are welcome
• has a positive attitude/testimonial from previous company

Please email resume to [email protected]

Description

• Communicate and coordinate service timings and dates between Ops and Sales department across all teams
• Ensure that schedule is accurately updated on a daily basis
• Weigh and plan the best possible route for technicians to maximize productivity
• Coordinate and support the arrangement for all service visits
• To identify, feedback and rectify any clashes on time promptly
• Monitor the daily service done and escalate the scheduling issues to supervisor and line managers
• To retrieve requests by clients and/or remarks by the technicians recorded during the visit and convey to the relevant department
• To raise credit and debit note request when required with approval.
• To facilitate technicians’ work by housekeeping system’s data such as location sequence and special instructions.
• Handling inbound call from and outbound call to clients when necessary.
• Other administrative jobs.

Requirements

• Minimum GCE “N” Level
• Familiarity or experience with Customer Service and Administration a must
• Computer literate, knowledge in Microsoft applications a must
• Service-oriented and able to work under pressure
• Ability to coordinate and plan routes is a must

Benefits

• 5 day work week (8.30am to 5.45pm)
• Work Location: 16 Jalan Mesin (Closest MRT: Tai Seng)
• Training provided
• 16 days of annual leave
• AWS
• Medical and Dental benefits, along with insurance coverage to our employees

Career Trial for Jobseekers

Training Allowance $7.50 – $15/hour

Full Time Position

6 days work week, Shift work & no fixed rest day.

Outline of Career Trial Objectives

Provide potential candidates with hands-on experience in F&B industry that allows them to explore the service crew careerpaths, showcasing their skills, and determine mutual fit before committing to a full-time position with Toast Box.

Career Trial Activities Plan

Details of Activities / Tasks

Orientation and Dispensing:

- Familiarise with company and products

- Understand uniform standards

- Familiarise with outlet operations

- Team Introduction

- Brief on theme and concept

- Brief on cash control policy

- Perform cake and display counter setup

- Perform table arrangement in the dining area

- Brief on products movement and sales pattern

Dining service:

- Perform serving products to customers

- Familiarise product names, pricing and ingredients

- Perform counter pre-close and close

- Perform waste count procedure during closing

- Buddy with the trainer to perform dining service

Handling Toast station:

Perform station opening and topping preparations

- Familiarise equipment overview: Bread slicer and toaster

- Understand the amount of bun and toast to bake

- Perform baking process for all products

- Buddy with the trainer to perform handling of Toast station

Cleaning and Pre-close Toast station:

- Understand station overview, the usage of the tools and fillings

- Perform toast and bun cutting

- Perform cleaning and sanitizing of the toaster, accompanying equipment and tools

- Buddy with the trainer to perform handling of Cleaning and Pre-close of Toast station

Table handling (Bakery Item):

- Familiarise with different types of ingredients and fillings that are used in the outlet, table handling and the storage location

- Perform station preparation such as toppings, filling and tools

- Understand the communication process between the toast server and cashier

- Perform Po Luo Yao according to SOP

- PerformThick Toast according to SOP

- Perform Traditional Toast according to SOP

Table handling (Asian Delight - set 1):

- Prepare Sandwich products according to SOP

- Perform daily inventory updates

- Perform Mee Siam preparation according to SOP

- Perform Laksa preparation according to SOP

Table handling (Asian Delight - set 2):

- Perform Mee Rebus preparation according to SOP

- Perform Curry Chicken preparation according to SOP

- Buddy with the trainer to perform Asian Delight- set 1 and 2

Cooking handling:

- Prepare Homemade nasi lemak according to SOP

- Understand station overview, the usage of utensils and boiler

- Familiarise with the different types of ingredients that are used in the outlet, cooking handling and storage location

- Understand the communication process between Coffee maker and Cashier

- Buddy with the trainer to perform Cooking handling

Beverage preparation:

- Prepare Kopi and Teh according to SOP

- Prepare Milo and YuanYang according to SOP

- Prepare Iced Lemon Tea and Homemade Barley according to SOP

- Buddy with the trainer to perform Beverage preparation

Beverage Pre-close and close:

- Perform counter pre-close and close

- Perform cleaningand sanitizing of coffee station

- Perform waste count procedure at closing

- Perform daily inventory update

- Perform POS (cash register) morning setup

- Buddy with the trainer to perform beverage pre-close and close

Cashiering and Service - part 1:

- Perform cash control policy

- Perform Cashier SOP (greeting, suggestive selling, cashiering and parting phrases)

- Perform crew duties atlobby

- Understand the usage of plastic products, paper packaging and bagging products

- Understand the POS system and the layout

- Buddy with the trainer to perform cashiering and service - part 1

Cashiering and Service - part 2:

- Understand current market promotion and local tie-in

- Perform counter pre-close and closing duties

- Perform waste count procedure at closing

- Buddy with the trainer to perform cashiering and service - part 2

Job Description:

• Executes all duties related to the front operations, such as registration, checking/verifying guests' particulars, updating of operations status, and etc.
• Cashiering duties including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and rendering reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• Maybe tasked to execute additional related duties as part of the effort to offer staff more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management/operations
• Serving and delivering good service to the customers
• Ad hoc duties as assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

• Maintain friendly and welcoming service to customers.
• Present menu and provide detailed information when asked.
• In charge of table preparation.
• Offer menu recommendations.
• Take accurate food and beverage orders.
• Communicate order details to the Kitchen.
• Serve food and beverage orders.
• Check cutlery and dishes for cleanliness and presentation.
• Arrange table settings and maintain a tidy dining area.
• Clear tables after customers finish dining.
• 6 Days' work week.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Our client is from Oil and Gas industry, a local leading player. They are looking for a Electrical Maintenance Supervisor for the next phase of their business. They are located in West.

Duties:

• Ensure compliance with safety procedures and electrical codes.
• Supervise and lead electrical technicians and contractors in installation, maintenance, and repair of systems.
• Develop and conduct structured on-the-job training for E&I team members.
• Inspect and ensure quality control of all electrical works.
• Review and approve electrical isolation and excavation permits.
• Lead investigations into electrical maintenance issues, identifying root causes and implementing solutions.
• Collaborate with engineers to develop and implement maintenance programs for reliability.
• Conduct morning toolbox meetings focusing on safety and maintenance activities.
• Participate in emergency response procedures with assigned roles and responsibilities.

Requirements

• Min Diploma in Electrical Engineering related field.
• Min 8 years’ experience in Oil & Gas or Petrochemical industry
• Experience in E&I maintenance and supervisory

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)