Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

JOB SCOPE

• Deliver wonderful shopping experience to shoppers and guests of Marina Bay Sands
• Attend to shoppers’ enquiries and feedback for customer experience improvement
• Perform Mall Marketing redemptions and any other duties assigned
• Attend to Luxury Shoppers (VIP Service training will be provided)
• Enjoy fun and be a proud ambassador of The Shoppes at Marina Bay Sands

JOB REQUIREMENTS

• Seeking good career prospects in Hospitality field
• Keen to work in an exciting and learning environment
• Fresh graduates who wish to pursue a successful career in hospitality field are encouraged to apply
• Have basic knowledge of MS Office (Word and Excel). Able to work on weekends/ public holidays
• Great personality with excellent customer service attitude

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

• Monday to Friday: 9:00am~6:00pm
• Saturday/PH: 9:00am to 3:00pm (Once a month) (Additional allowance will be paid)
• 1 month fix Bonus
• Experience in order processing and handling of customer’s sales order
• Good Excel skills
• Immediate candidate preferred

Job Scope:

• Prepare and send quotations, and process customer purchase orders.
• Provide top-notch support via phone, email, and chat for customer inquiries and issues.
• Handle claims for shipment delays, defective items, and pricing errors.
• Correct part number errors and coordinate with suppliers for lead time adjustments.
• Communicate with stakeholders about customer orders.
• Promote and assist customers with ordering through our e-commerce store.

Requirements:

• Experience in order processing and handling of customer’s enquiries
• Exeperince handling large volume of sales order
• Good Excel skills

Email- [email protected]

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• · Responsible for conducting general maintenance and repairs on facility equipment and property structures.
• · Ensure that in the terminal relating to installation, either offshore or vessel or onshore production terminals are maintained and performed at optimum functionality.
• Execute tasks / activities, standard maintenance and repair work such as Preventive, Corrective maintenance project executions at site effectively & efficiently
• Ensure all site executions are performed in accordance with all maintenance work procedures / OEM manuals / Company standards to ensure site quality, asset integrity and operability
• Ensure all site executions are performed in accordance with all Local Statutory and Safety processes to achieve good safety records / results
• Report any problems or issues with site facilities
• Process Permit-to-Work, Job safety Analysis (JSA), Lock-out, Tag-out (LOTO) or execute the Defeat of Safety Critical Equipment (DOSCE) during associate maintenance activities
• Participate and contribute in maintenance documentation review such as Safe Work Procedures (SWP), Job safety Analysis (JSA) and What-If Analysis
• Maintain work progress status and report to Supervisors on daily or adhoc basis
• Perform Work Executor in the Computerized Maintenance Management System (CMMS) workflow to receive, update and close up assigned Work Orders and checklist
• Support Maintenance Supervisor in ensuring that contractors or third party vendors execute maintenance tasks / activities at site effectively and efficiently
• · Ensure that contractors carry out tasks/activities that adhered to safety, health and environment regulations and Company standards
• Mentor, guide technicians, junior technician in maintenance activities and job competency
• Help out in the supervision of Capex project execution

Job Description:

• Responsible for the maintenance activities work task as direct instruction by the Mechanical Supervisor or Engineer (Maintenance) to maintain machines and equipment in the prescribed condition.
• Hands-on experience in servicing of rotating equipment like various types of pumps, chain and belt conveyors, mixers, blowers, agitators, fans and rotary valves.
• Good knowledge in Laser alignment and independently able to do.
• Perform daily preventative maintenance and troubleshooting of pump failures.
• Hands-on experience in mechanical seal assembly.
• Able to read and understand the P&ID.
• Timely close all work orders assigned by supervisor in CMMS.
• Ensures quality of work within the set time frame.
• Ensure to maintain adequate use of tools, supplies and parts to accurately repair all equipment.
• Follow job method of statement and risk assessment to perform the job task.
• Attend daily tool box meetings.
• Always follow and make sure plant safety rules and regulations.
• Participate in monthly safety committee meetings.
• Conduct routine 5S at maintenance workshop, store, substations and work area at site.
• Reporting to the mechanical supervisor on daily work activity.
• Other duties as assigned.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• ITE or Diploma in Mechanical Engineering or equivalent is an advantage.
• At least 5 years of previous experience of working in static and rotating equipment in Chemical
• Process or Treatment Plant Industry.
• Good verbal and written communication skills.
• Good working knowledge in Microsoft applications (such as Word, Excel, PowerPoint, Project).
• Experience in using CMMS (Computerized Maintenance Management System) is an advantage.
• Ability to work weekends, holidays and respond to callouts on a non-routine basis.
• Other duties as assigned.

Successful candidate will be working in the main office located at 15 Tuas View Circuit Singapore 636968. Company transport is provided.

• Task with implementing network infrastructure based on the specific requirements of the organization. This involves creating a robust network architecture that aligns with business needs.
• Installing and configuring network hardware is a crucial part of your role. This includes working with routers, switches, firewalls, and other networking devices.
• Responsible for maintaining network software, ensuring seamless connectivity and efficient data transfer.
• Continuously monitor the network’s performance, availability, and reliability. They keep an eye on data flow, latency, and potential bottlenecks to maintain optimal functioning.
• Troubleshoot and resolve issues promptly when problem arise. This includes diagnosing hardware and software problems, identifying network glitches, and minimizing downtime.
• Develop and implement robust network security protocol ensuring data integrity, confidentiality, and protection against cyber threats is a critical aspect of their role.
• Conducting routine network maintenance is critical, this involves tasks such as updating software and hardware components to keep the network running smoothly to ensure stability and security
• Documenting network configurations, processes, and procedures ensures clarity and consistency. Having well-documented guidelines helps maintain network performance across all client sites.
• As a network engineer, provide support and training to other team members. Sharing your expertise ensures a cohesive and knowledgeable network team.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in network engineering.
• Familiarity with network protocols like TCP/IP, DNS, and DHCP.
• Experience working with network hardware (routers, switches, firewalls).
• Proficiency in network monitoring and management tools such as Zabbix, PRTG, network topology and experience with Fortinet and Aruba solutions implemented
• Experience in optimizing networks to ensure high availability, performance, and security in accordance with business requirements.
• Certifications in network engineering (e.g., CCNP, CCIE, Aruba Certified Solutions Professional) and familiarity with ITIL processes related to network management.
• Strong leadership and project management skills, with the ability to manage cross-functional teams and projects, ensuring adherence to timelines, budgets, and quality standards.
• Excellent communication skills, capable of working closely with clients to understand their networking needs and translate these into effective solutions.
• Excellent problem-solving and communication skills.

Responsibilities:

• Liaise and work closely with the consultant, clients and subcontractors on the progress of M&E work to meet the project schedule.
• To supervise and ensure works are in accordance to the contract drawings and specifications
• Prepare correspondence reports, suggesting corrective actions or value added recommendations according to best practice when applicable,
• Responsible for keeping daily work record, including additional work claim to the clients and from the subcontracts.
• Other ad-hoc duties when assigned

Requirements:

• Min Diploma / Degree in Mechanical Engineering with ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection background.
• Min 3 years working experienced and equipped with knowledge in M&E Services (Especially Machanical, ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection) in the related field is required for this position.
• Knowledge of BIM or AutoCAD added Advantage
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines.

DevOps Engineer

• Required skills:
  • 5 years of experience as a DevOps Engineer
  • Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI,) and configuration management tools – Terraform
  • Configuration management tools (Jira, Confluence, GitLab Wiki)
  • IAC setup for Infra - Terraform
• Collaborate with development and operations teams to design efficient CI/CD pipelines that streamline the build, test, and deployment processes.
• Implement GitLab CI/CD best practices and optimize pipelines to reduce build times and improve deployment efficiency.
• Develop and manage infrastructure as code scripts to automate GitLab infrastructure provisioning and configuration.
• Leverage GitLab APIs and CI/CD scripts to automate repetitive tasks, reduce manual intervention, and enhance team productivity
• Design and create release management- managing multi release deployments and env management.
• Strong knowledge of AWS services for Network, compute, storage, security, scalability, monitoring, and alert management
• Strong scripting skills in languages such as Python, Bash, or PowerShell.
• Experience with IaC tools (e.g., Terraform, AWS CloudFormation) and version control systems (e.g., Git).

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Our Client:

• Engineering Industry
• Central Region
• 5 Days, Monday to Friday
• Up to $8,000 per month

Responsibilities:

• Design and build data pipelines infrastructure to collect, process and store data from various sources.
• Develop data assets platform to provide a centralized repository for managing and accessing data assets.
• Implement automated SQL queries based on user-defined criteria or business requirements.
• Use techniques like query templates, metadata-driven generation, or machine learning algorithms to generate SQL queries.
• Create new IPs in Singapore in area of expertise.
• Manage collaboration projects with Institute of Higher Learning or Research Institutes on new technology development.

Requirements:

• Degree / Masters / PhD in Computer Science, Data Science, Statistics Applied Sciences or related field.
• Proficiency in Python, SQL, Java or Scala programming languages.
• Understand data warehousing concepts, ETL (Extract, Transform, Load) processes and tools like Informatica, Talend, or Airflow.
• Knowledge of relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, Cassandra).
• Familiar with Apache Airflow, Kubernetes or Ansible for automating data pipelines and infrastructure.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

ONESECURE Asia is a high growth mid-stage startup in the exciting cybersecurity business with aggressive expansion plans in the coming year. We are seeking highly qualified and ambitious career professionals who are keen to join us in our path to become a market leader in our industry space.

Key Responsibilities:

• Lead the implementation and configuration of cybersecurity solutions such as Identity Management, Next Generation Firewalls, Anti DDoS, SIEM or Cloud Security.
• Collaborate closely with different stakeholders to design and implement cybersecurity policies, procedures, and workflows based on business requirements.
• Serve as the subject matter expert on the assigned cybersecurity solutions, providing guidance and support to internal team and customer.
• Execute the design, solutioning, deployment, and integration of cybersecurity solutions.
• Conduct troubleshooting and issue resolution related to the Managed Services offered.
• Collaborate with stakeholders to gather requirements and propose solutions that meet business objectives and regulatory compliance.

Qualifications:

• Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of at least 3 years in a hands-on or presales role.
• Solid understanding of identity and access management principles, security controls, system and networking.
• Proven Experience with other cybersecurity solutions such as SIEM, Firewall, Anti DDoS protection, Microsoft Security solutions, and other IAM solutions are welcome to apply.
• Excellent communication skills and the ability to effectively collaborate with technical teams, business stakeholders, and external vendors.

· Meet customers and generate enquiries to develop potential spare parts / maintenance contract business, build and develop assigned accounts and relationship, site assessments, etc.

· Hunt for new potential customers, via cold calls, to meet and exceed sales order Intake.

· Promote sales of new pumps / replacements, spare parts (i.e., pump parts and mechanical seals) and maintenance contracts, to new and existing customers.

· Attend promptly to enquiries and understand customers’ needs in order to fulfil their requirements.

· Validate on commercial and technical requirements before generating quotations to customers, with close follow-ups up till quotation status being closed.

· Assist Sales Manager in strategic planning and statics collection for the sales progress.

· Correspond with factories, KSB companies and contractors / dealers for support; in relation with terms of price, technical support / service, and delivery.

· Utilise and update CRM (C4C) database on registered products to installed base and customer visits records.

· Ensure proper handover of purchase order (in terms of technical and commercial with supporting document / costing sheet) to sales admin for order processing.

· Any other ad-hoc duties as per assigned by HOD.

• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

Responsibilities

• Assist in project planning and scheduling.
• Review engineering designs, drawings, and specifications to ensure compliance with project requirements and industry standards
• Assist Construction Manager & Quantity Surveyor in Project Progress Claiming Work
• Coordinate with project stakeholders, contractors, and suppliers.
• Track project progress, identify risks, and implement mitigation strategies.
• Provide technical support and resolve engineering issues.

Requirements

• Diploma/Degree Civil Engineering or equivalent
• Minimum 3 years of working experience in LTA Project
• Responsible, mature, hands-on, meticulous and committed team player

Other:

• Working Day: 6 days per week

Responsibilities:

· Design and coordinate assigned Civil and Structural projects

· Perform structural analysis and design in building or on any structures as required by the project

· Liaise with clients & consultants to meet C&S requirements.

· Coordinate to ensure civil and structural requirements meet project tender, submission and construction schedule

Requirements:

· Good degree in Civil and Structural Engineering from a recognized University

· Minimum 1-2 year working experience in Civil & Structural consultancy firm

· Conversant with structural programs such as STAAD, TEKLA, ETABS, RAPT would be advantages

· Ability to work independently

· Candidate without the relevant working experience but with good academic results may be considered

Device Engineer Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide Training, Coaching and orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

• Must be able to handle helpdesk duties.

Requirements:

• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT

•Fresh candidate with related IT Cert. can be considered but must be proficient in Microsoft Words/Excel/Outlook.

• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices

• Computing Devices Platform Supported : Windows, IOS and Android ,

• Professional competencies that include:

• Ability to work without supervision

• Good communication skills

• Pro-activeness and Initiative

• Ability to multitask

• Good at problem solving

• Customer service

1. Minimum 5 years of experience in the supervision of structural & architectural works. Experience in commercial and / or institutional projects will be an advantage

2. Relevant experience in Bored piles, RC works and structural steel works.

3. Relevant experience in architectural building works, ID finishing fit out works and coordination.

4. Must be fully conversant with Building Control Act and Regulations.

5. Possession of a valid practicing certificate from ACES/IES for RE and Bachelor degree in Civil Engineering

Position Overview:

Diligent is looking for a highly professional and motivated individual to combine their technical knowledge with commercial skills to effectively uncover and develop solutions for prospects and customers. This position requires excellent communication skills and the ability to build strong relationships, as you will interface directly with leaders of large multi-national companies and other key GRC and ESG personas.

Key Responsibilities

• Leads solution designs, presentations and demonstrations to prospects and customers. Owns the product and technical aspects of sales engagements to achieve successful outcomes
• Works closely with a variety of teams including; Sales, Product Management, Marketing, Customer Success, Solution Architects, Competitive Intelligence, and other content contributors and resources
• Proactively scopes the solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and Diligent
• Contextualizes the value of our solutions to our clients through value-driven presentations and demonstrations
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
• Secures input from all necessary solution stakeholders within Diligent and the prospect. Adapts solutions, as necessary, to ensure appropriate support
• Owns and completes product and information security responses for RFPs/RFIs
• Secures from customer staff commitments needed to ensure a deal’s “technical win”
• Meets assigned targets for sales growth in assigned product lines, market areas, channel, or other teams supported
• Acts as a Diligent ambassador; attends events and tradeshows representing Diligent
• Provides coaching and professional development to team members and sales colleagues in order to enhance their product knowledge, technical acumen, and technical sales skills.

Required Experience/Skills

• Demonstrates expertise across Diligent solutions to qualify or win deals
• Strong communication skills
• Partner with sales team and maintain a productive and positive relationship
• Contributes to team sales quotas
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame
• Self-enabling; rapidly acquires new technical skills and domain knowledge
• Maintains strong presentation skills and be able to communicate professionally through various means (e-mail, Slack, written, etc.)

Service Engineer

Basic up to $4300

5 days work

Location: Tuas

Key Responsibilities:

* Install, maintain, and repair automatic and manual welding machines and/or CNC Machining

* Diagnose mechanical, electrical, and software-related issues and propose appropriate solutions.

* Conduct preventive maintenance and calibration of equipment to ensure optimal performance.

* Resolve production technical concerns and requirements.

* Provide in-house training on the proper use and maintenance of equipment.

Requirements:

* Proven experience as a Service Engineer or similar role in the O&G industry

* Experience in Fronius machines is a bonus.

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Software Engineer (Front End)

About the Job:

We are seeking a passionate and innovative software engineer to join our team in Electrical & Industrial Solutions Group Center of Excellence (EISG COE) to launch the next generation software solution for future enterprise engagements. As a software expert engineer, you will be the critical contributor of solution framework knowledge in developing and integrating multiple software products to create solutions. You must be a proven expert with experience designing, implementing, and deploying end-to-end solutions.

About the Team:

You will work closely with strategic planners, product management, and customers to understand key challenges and create solutions that advance this position as a market leader in measurement test.

Responsibilities:

· Lead architectural design and system level integration, interfaces, and test requirements for our client’s board test and measurement software.

· Work to outline end-solution and develop work breakdowns by shippable epics, milestones and ultimately work with leads on sprint deliverables.

· Set the technology direction for major components and services; work hands-on to integrate them into our measurement test software.

· Partner with internal and external stakeholders to understand requirements and translate them for the development teams.

· Work closely with various software teams in the development of the common building blocks

· Effectively communicate and interact up and down across the cross-functional teams and organizations.

Basic Qualifications:

· Bachelor/Master Computer Science/Electrical/Electronic Engineering or a software related discipline, from an accredited college or university

· Minimum 4+ years’ experience working with product design/development/engineering and product management.

· Proven track record to do what it takes to deliver our products to customers on schedule.

· Excellent written and verbal communication skills are a must.

· Knowledge with basic electronics principles, board testing technology, IEEE boundary scan standards and programming algorithms is an added plus.

· Experience in design, implementation and deployment of software that support multiple platforms (Windows, Linux and MacOS)

· Well-versed in modern techniques in object-oriented design, MVVM architectural pattern, design patterns and measurement libraries

· Expert working knowledge of application development using C#, WPF, .NET or Java GUI

· Familiar with front-end usability and user experience applications development

· Knowledge in RestAPI, gRPC, microservice technology and containerization

· Solid understanding of Jenkins CI/CD development flows and tools such as Microsoft Visual Studio, TFS, SharePoint, Git, Bitbucket, JIRA, Confluence or equivalent for cross platforms

· Experience in reengineering and migrating legacy software solutions to modern technology platform is an added plus.