• Develop a comprehensive understanding of products and applications.
• Provide technical consultation and service to customers to help solve their applications.
• Secure new customers consistently and offer products/services into a wide variety of manufacturing & related industries.

Requirements:

• Degree in Engineering or equivalent
• At least 2 years of sales or customer service experience in manufacturing environment.
• Excellent presentation, oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

This position is with TikTok's Stability Assurance Team. The team is responsible for ensuring that the services provided by TikTok are highly reliable with low-latency. Reliability assurance is complex and systematic for any massive application system and the team focuses on optimizing the application architecture from end to end; driven by data analysis, with automatic and intelligent failure recovery.

Job Responsibilities:

1. Ensure the online stability of the core system such as TikTok, quickly respond to online accidents and build mechanisms and platforms to improve processing efficiency.

2. Participate in the construction of operation and maintenance tools and platforms, and promote the automation of operation and maintenance.

3. Find system weaknesses and improve projects on the ground through continuous and comprehensive data operations (including availability indicators, historical accidents, resource utilization, etc.),

4. Accumulate best practices in operation and maintenance, provide guidance for business architecture design and component selection, and output operation and maintenance technical documents;

5. Promote the improvement of service reliability, scalability and performance optimization to ensure system SLA.

Qualifications

- Bachelor's Degree or above, Major in Computer Science;

- Solid basic knowledge of computer software; understand the relevant principles of Linux operating system, storage, network IO, etc.;

- Familiar with one or more programming languages, such as Python/Go/Java/PHP/C/C++;

- Have the ability to solve problems systematically, good communication skills, and a strong sense of responsibility

Preferred Qualification

Minimum 3-5 years relevant work experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Industry: Material handling equipment and systems (Manufacturing)
• Salary: Basic up to $3,500 + $900 Transportation Allowances + Commission
• Working Time: Monday - Saturday (5.5 days) @ 8am - 5pm/ 8am -12.30pm, After 6 Months (After Probation) - Alternative 5.5 Days
• Location: Tuas

Responsibilities:

• Execute sales activities and secure sales, including but not limited to spare parts, service agreements, ad-hoc projects etc.
• Daily monitoring and follow up with operation and administrative sections on customer work orders.
• Prepare customers’ quotation for Repair, Servicing, Visual Inspection or Load Testing queries.
• Maintain strong customer relationships through regular phone calls and meet-ups.
• To attend periodic meetings and produce weekly and monthly customer visits/ sales reports etc.
• Any other duties as assigned to you by the Management from time to time.

Requirements:

• Candidate to possess at least a NiTEC (electrical/mechanical preferred).
• Working experience in after-sales is an advantage.
• Great communication, teamplayer and interpersonal skills.
• Sales and result-driven, self-motivated mindset.
• Possess class 3 license and own vehicle (preferred).
• Proficient in MS office.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search. You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Leow Rui Yan | EA Personnel No.: R22110231

Wood has various opportunities for Senior Static Equipment Engineers of who has previous experience of working across Feasibility Studies, FEED and EPCm projects.

Overview / Responsibilities

• Execute Static Equipment Group work scope in accordance with applicable Project Procedures and Standards
• Preparation of Datasheets, Material requisitions for the defined static equipment
• Review of Vendor’s quotations, prepare Technical Bid Evaluations and recommend the final technically acceptable Vendor
• Review of Vendor Drawings and Documentation as per relevant Technical Practices
• Coordinate with inter-discipline staff on all technical issues to arrive at appropriate resolution
• Correspond with the Vendor on technical matters and ensure that action is taken where necessary
• Thermal Design of Heat Exchangers will be an added advantage

Skills / Qualifications

• Degree in Mechanical Engineering with at least 10-15 years of experience in Refinery / Petrochemical / Chemical projects
• Knowledge of Static Process equipment
• Well versed with international codes & standards
• Well versed with Static Equipment software like Pvelite, Tank
• Possess good interpersonal skill with sound written & oral communication skills
• Highly motivated, well organized, resourceful and proactive
• A team player and able to work under pressure

Our client is a well-established company, one of the leading players providing a range of cybersecurity and network’ products and solutions in market. Due to their current expansion plan, they are looking for a Software Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Design and implement secure, user-friendly, and reliable API solutions and strategies.
• Contribute to the entire software development cycle and document procedures.
• Work with appointed staffs and 3rd parties to meet customers’ needs.
• Participate in product design and code reviews.
• Work with relevant team to manage the application performance and effectively troubleshoot issues.
• Determine application requirements or essential modifications
• Develop dashboard with API integration for security operations center (SOC) Operations
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Cybersecurity or other related Engineering field studies.
• Minimum 1 year of relevant working experience in Cybersecurity domain.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Identify requirements and features for semiconductor equipment and create concepts and architecture of new equipment.
• Design mechanical systems which involve the selection and use of motors, actuators, gear drives, pumps, and valves.
• Responsible for design verification and validation testing to ensure compliance with specifications, safety regulations and product requirements.
• Create a detailed Mechanical drawing and apply analysis tools like Fish Bone Diagram and FMEA.

Requirements:

• Degree in Mechanical Engineering or equivalent
• At least 5 years of experience in Semiconductor Equipment Design.
• Familiar with 3D CAD software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our SIEM & Automation team works closely with other security analysts to deliver security content to monitor security threats, and automate the escalation / response for our customers. You will play a part in the team to research, design, architect and implement security use case and automation playbooks.

If you are someone with a strong passion in security technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

Wood has an opportunity for a Principal Piping Engineer - LNG There is an increased thrust to deliver our services for the growing Asian market As a result of this, Piping operation is expanding and evolving to manage the challenges of regional projects that continue to pose challenges in offering our services through a global talent pool

• Overall operation of the Piping group and the high quality and timely completion of their work within the established work hour budgets for the assigned project
• Ensuring engineering and design quality, technical accuracy of drawings, material quantities, specifications, procedures, etc. produced with in the piping disciplines assigned to him
• Execution of assigned work in accordance with applicable contract procedures and standards
• Adherence to Amec Foster Wheeler Engineering Procedure / Work Instruction for Design safety and to ensure the adoption of safe attitude towards engineering design that features affecting the safety and integrity of the project
• Reviewing with the Project Engineering Manager, Area Project Engineers and other team members about all the needs and technical aspects which can affect the schedule of the project
• Preparing, Reviewing, Issuing and follow up of all Piping Deliverables up to the issue for construction
• Approving all Piping deliverables produced with in the Piping team, prior to initial and Construction Release
• Ensure that the 3D model represents satisfactory design practice
• Participate actively in FW internal and Client reviews of 3D Model, Plot Plan, Constructability etc
• Assist Department head when required in preparation of proposals and in presentations to prospective clients
• Providing “Feedback” to the Discipline Head concerning problems arising from application of standard methods and work procedures/instruction/technical practices and updates the same

Skills / Qualifications

• Degree or Diploma in Mechanical Engineering with at least 15 years of experience in LNG / Refinery / Petrochemical / Chemical Plant
• Projects with about 5 years in lead position: LNG receiving terminal experience is a must. PMC experience is preferable highly motivated, well organized, resourceful and pro-activeKnowledge of Plot Plan / Equipment Layout development, Piping Layout, Piping
• Materials, piping Stress Analysis and 3D Computer Aided Design like PDS / PDMS / SP 3D etcWorking experience in Design & Engineering team for Conceptual Studies, FEED, and EPC phases of grass-root and revamp projectsWorking experience as Lead Engineer for at least one LNG projectExperience in Cryogenic piping design and selection of Cryogenic piping materials
• To handle overall operation of the Piping Specialists group to achieve high quality and timely completion of their work within the established work hour budgets for the assigned projectConversant with international codes and practices including all LNG relevant standards like NFPA 59A

· Develop Java applications that are often high-volume and low-latency Applications

· Contributing in all phases of the development lifecycle

· Writing well-designed, efficient, and testable code

· Conducting software analysis, programming, testing, and debugging

· Managing Java and Java EE application development

· Ensuring designs comply with specifications

· Preparing and producing releases of software components

· Transforming requirements into stipulations

Requirements:

· Minimum 4 years of Java & J2EE experience

· Experience in ReactJS/Angular JS will have an Advantage

· Experience in HTML, CSS, REST API, Spring, Hibernate, Struts

· Able to design and build applications in Java Spring and REST API framework

· Involved in Designing, implementing, and maintaining Java applications

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

1. JOB DESCRIPTION

Job Title

Linen Chute Attendant, $1800 - $2300/mth, Immediate

Laundry Worker (Hotel)

Job Description & Requirements

• Load up soiled linen into trolleys at linen chute room
• Linen Sorting
• To perform other duties as assigned by Supervisor
• No experience required
• Able to work on weekends and public holidays
• Working location at Mandarin Oriental/Fullerton
• Requires some physical work

Job Types: Full-time, Permanent

Salary: $1,800.00 - $2,3000.00 per month

Responsibilities

Proficient in troubleshooting Microsoft Windows Server, Windows Client, Microsoft Office Suite

Working knowledge in troubleshooting Cisco network devices would be advantage

Working knowledge in troubleshooting Linux OS would be advantage

Possess a pro-active attitude towards end users and a good working attitude

VMware knowledge would be advantage

Ability to work independently and in a team

Must be able to communicate in Mandarin to liaise with HQ (in China)

Requirement

Provide daily IT Infrastructure/Operations support to users in SG and regional offices

Manage all IT asset (SG and regional offices)

Coordinate with vendor on the repair/maintenance of IT equipment & software

Responsible to IT related tasks

May need to travel to other regional office for on-site support

You will be responsible for sales of Product Verification and Compliance Services including but not limiting to Electrical Safety Testing, Environmental Testing, Electromagnetic Compatibility Testing, Biocompatibility Testing and Global Market Access services within Medical & Health Service Business Line of Product Services Division.

Key Responsibilities:

• Responsible for identification, assessment, business solicitation and market opportunities for diverse range of Testing and Certification services for Medical and Healthcare related products
• Identify and drive strategic partnerships to develop new markets, services and key accounts within assigned markets
• Responsible for developing go-to-market sales strategy and tactics to achieve or exceed assigned revenue and profitability targets and grow customer base in assigned scope and geography
• Support the management in reviewing, evaluating and developing pricing strategies for various product portfolios to improve profitability
• Develop winning business proposals to put forth our unique value propositions as a premium provider of quality, safety and sustainable solutions to customers
• Responsible for delightful customer experience from acquisition of customers to after-sales
• Forge long-term partnerships to deliver results and tangible benefits for our business partners and clients
• Remuneration is based on an On-Target Earning scheme

Key Requirements:

• Minimum a Diploma in an Engineering discipline, Electrical and Electronic Engineering/ Biomedical Engineering with at least 3 years of sales experience in B2B environment and international organisation.
• Knowledge in any of the following areas would be an advantage.

1. Knowledge in complex Service Solution selling

2. Knowledge in Cybersecurity or other technological solutions

3. Engagement with regulatory agencies

• Good account management skills.
• Strong sales and/or business development track records and the ability to use consultative selling and manage volume orders
• Strong appetite to win, resilient, quick to acquire knowledge on a broad spectrum of subjects in a short time
• Clear and articulate presentation ability with excellent communication & networking skills

Job Descriptions:

• Be accountable for the quality of site construction and installation work on Electrical system.
• Lead the site supervision team on the Electrical works for Waterworks project.
• Assist CRE on all Electrical site issues and supporting critical defects and punch lists rectification works
• Reviewing and approving of technical submissions by Contractors.
• Verifying work done and payment on Electrical works
• Witnessing Factory Acceptance Test, Site Acceptance Tests etc.
• Involvement in contract-related matters on the project. Attendance in meetings, discussions with clients, contractors and to lead in technical and progress discussions

Qualifications:

• A good Degree in Electrical Engineering, preferably recognised by the PE Board
• Minimum 8 years relevant experience in water/water treatment plant
• A registered Resident Engineer with IES/ACES
• Conversant with local building codes and regulations
• Good leadership and supervisory skills with experience in leading a group of Resident Technical Officers

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

Our team's responsibility is to use the most cutting-edge technology to create the best search engine products.

The vision is to support the healthy development of TikTok's overall business, efficiently linkage users and information, help users solve problems, and become the preferred short video search engine for users around the world.

Job description

- Responsible for the front-end research and development of the Search Cloud Platform's business;

- Participate in the construction of the front-end engineering system of the Search Cloud Platform;

- Responsible for user experience, R & D efficiency, and stability, and provide solutions from a front-end perspective.

Qualifications

Job Requirements

- Computing related major, bachelor degree or above, more than three years of front-end experience;

- Proficient in front-end technologies such as JavaScript/HTML/CSS, understand the operating principle of the browser, and be able to develop independently without Front-end libraries;

- Familiar with front-end mainstream frameworks, JS libraries and related ecological tools, such as: React/Vue/AngularJS, etc., understand their design principles and application scenarios;

- Familiar with front-end engineering and modularisation development, and have experience in large-scale application development and maintenance;

- Familiar with various front-end related debugging and testing tools, and have independent problem-solving skills;

- Familiar with front-end and back-end collaboration mode, have good abstract thinking, and have a certain understanding of algorithms and data structure;

- Passionate about learning, enthusiastic about technology, and good technical sensitivity;

- Have good communication skills and teamwork spirit, strong sense of responsibility, positive and optimistic attitude;

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Responsibilities

Sales:

· Maintain and enhance good rapport and business relationship with existing Customers.

· Follow up and develop business opportunities for new leads.

· Understanding markets situation, trends, customer’s changing requirements to co-develop sales strategies with the BD Manager.

· Coordinate project with PM and relevant key person

· Attend to supplier collaborations and strategies with the latest application/technology development

Marketing:

· Maintain company’s Website and development with consultant

· Liaison with supplier on new product introduction

· Extend digital reach to relevant pool of customers

. Involve in Exhibtion and Seminar regionally

Job Requirement

· Diploma / Degree qualification in any Engineering field.

· Independent and positive

· Good team working and communicating skills, both verbal and written

· Analytical and good problem-solving skills

· Able to handle stress and projects.

· Proficient with Microsoft Offices

· Fresh Grads are welcome to apply as training would be provided

Job Description

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

• Wears applicable PPE at all times
• Promotes safety awareness all times
• Performs maintenance work, light bulbs replacement, taps, AC repair and servicing
• Ensure compliance with appropriate policies, regulations, directives and applicable technical publications
• Response, troubleshoot and repair all incoming Emergency and Routine trouble dispatched by Service Desk
• Monitor all emergency trouble calls until the emergency is mitigated
• Make sure all trouble calls were responded and completed on the required response and completion time
• Perform in house quality inspection and recommendation if required
• Perform other duties as assigned
• Team work
• Able to work on standby duties

EXPERIENCE:Minimum 1 year experience in related field

• AWS, Increment, Insurance
• US & SG PH

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

• Planning of ACMV equipment servicing works schedule for project DLP.
• Tracking of ACMV equipment servicing schedules to meet planned schedules.
• Lead and train our teams of technicians in ACMV equipment servicing and repair works.
• Assist to prepare Risk Assessment for break/fix works.
• Assist in application of work permits on site prior to start work.
• Liaise with parts suppliers for costing and lead time and vendors for works support.
• Assist in site location assessment and site visits.
• Assist in troubleshooting and repairs of ACMV equipment
• Degree/Diploma in Mechanical Engineering
• At least 2 to 3 years of relevant working experience in ACMV Systems for M&E specifications, installations, and maintenance.
• Strong analytical skill
• Working location - Either West or North

• Reports to assigned BME supervisors in the commissioning of medical equipment, managing breakdown services, planned preventive maintenance, and decommissioning of medical equipment in the hospital.

Key Responsibilities and Duties

• Provide technical support to user departments in the commissioning, operation, maintenance and de-commissioning of medical equipment.
• Supervise the specialist vendors and appointed contractors on medical equipment maintenances to ensure quality of works and compliance to required standards.
• Update and collect feedback form user department regularly on the maintenance, performance, reliability and quality of medical equipment.
• Check, analyse and investigate faults / complaints / hazards on medical equipment and assist assigned BME supervisors in mapping out and implementation of required action plans.
• Ensure quality of works conform to standards and practices that the hospital subscribes to, including other quality initiatives driven by hospital and department
• Manage stock and spares for front line technical support and assist stock supervisor in documentations.

Requirements

• Min Diploma in engineering
• Min 1 to 2 years of service engineering / Biomedical engineer from healthcare industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code:#HKH

Location: Changi Airport
Working Hours: 5 days | Monday - Sunday | 3 SHIFTS !! | 3 - 6 Months Contract ->> Convert to PERM !!
Classroom Training for 2 MONTHS ( OFFICE HOUR - MON TO FRI)

Job Responsibilities

• Provide quality customer services
• Service customers at the check-in counters
• Verify information on travel documents, passports and/or visas
• Provide Support to Special needs customers
• Handle customer issues regarding irregular flight operations
• Process Customer Documentation
• Any other task assigned by the superior

Interested candidates, kindly Click APPLY or Whatsapp: 89016903

Rapid Recruitment Asia Pte Ltd - 16C8261
Guak Jia Wen Evangela (R22111177)
EA License No: 16C8261

Job Responsibility: -

- To backup QAM as authorized certifying staff ( CAAS & EASA ) to issue ARC as a single point failure.

- To support QAM to acquire certification CAAC (DKA ), to expand china local market sales and to meet minimal requirements from Airline customers requests to get ISO Certified.

- To support the daily activities

- Update, review QMS documentation to ensure compliance (Quality Manual, procedures, WOI, Instruction, etc )

- Assist during an external audit.

- Assist in analyzing follow up on the external/internal audit findings.

- Issuance / checking/ signing CAAS

- Analyses reject parts, arrange MRB.

- Update ASL, the supplier evaluation result

- Handling supplier or subcontractor audit, SQQ

- Prepare Q Score/ IQC / OQC monthly reports.

- Arrange for materials testing.

- Conduct training for QA staff & inspectors

- Perform Supplier evaluation and assessment.

- Lead in process and procedures continuous improvements and business excellence initiatives

- Maintain audit records and manage/track/follow-up on associated corrective action.

- Reports directly to the Quality assurance Manager and assist him on all QA/QC activities.

Job Requirements: -

• Diploma in Mechanical/Aerospace/Electrical & Electronic Engineering
• Strong communication and leadership skills
• Knowledge of AS 9100 & ISO 9001 quality management system.
• Have at least 3 years’ experience of aviation in the quality department related aviation environment.
• Intermediate information system skill level. ( SAP is an advantage )
• Computer literacy – proficiency in Microsoft excel and words
• Able to read technical drawings
• Able to work with all internal/external parties
• Strong team player
• Self-initiative characters are an advantage ( Self-learning, self motivate and passion in works )

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

• Maintain SOP and Work Instruction. Ensure procedures are up-to-date and practiced.
• Support Strategic Sales team in First Article submission which include creating technical drawing using Solid Edge.
• Ensure all project documents are complete, current, and stored orderly and appropriately. i.e., Drawing, MSDS FAI.
• Work closely with procurement team in ensuring the product meets high quality.
• Assist in customer and supplier audit.
• Provide KPIs and analytical reporting to management in the Quality aspect.
• Assist in ISO 9001 & ISO 14001 surveillance audit and recertification.

Job Requirements

• Degree / Diploma in Materials Engineering, Mechanical Engineering, Chemical Engineering or equivalent
• 1 to 2 years of relevant working experience
• Well-versed in Solid Edge or other CAD drawing tools
• 5 days work at Greenhub (West)
• Salary $3000 - $3600

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre &post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Responsibilities:

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.
• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.
• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for
customers and other parties within the team.
• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow
through end-to-end.
• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary
investigations done & wisely executes empowerment with proper justifications and based on set
processes.
• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims
are not handled by insurer/3rd party administrator.
• Manages any ad hoc/regular reports supporting SME or KAM customers.
• Stays informed on shipment and exception status for allocated KAM customers.
• Proactively informs customer on shipment status and exceptions.
• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements:

• Minimum 2 years of customer service work experience
• Experience in Express Distribution or Supply Chain Logistics industry is preferred.