Assistant Manager, Helpdesk

Jobs Scope:

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software.
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets. Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

Experience

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.

Education

• At minimum, Bachelor’s Degree in IT/Computer Engineering or similar
• Proven track record in leading small team of technicians
• Experience in technology refresh projects
• Ability to create and document processes
• Immediate availability is preferred

Company Reg No.: 201131609D | License No.: 11C4684 | Febrianto

Working Day: 5.5 days weekly

Working hours: 11am-2:30pm & 5pm-10pm

Working Location: Holland Village/Balmoral Plaza

Salary: $2800 - $3,500 (Depending on experience)

Job Description:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashiering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

OVERVIEW & IMPACT:

Samsung Electronics Device Solutions is a global leader in semiconductor industry

Our team in Singapore is seeking a talented and committed professional to join the South East Asia (SEA) Logistics team to support our business and operations in Singapore and countries we operate.

This role will be based in our Singapore Regional office and is primarily focused on providing the logistics services and deliverables from Singapore.

Job Description of Logisitics Assistant Manager

Responsibilities: Support on Sales team on administrative work related Customer Master/ AR /RMA credit

Customer Master

• To check the necessary details in customer entry form which fill up by sales team.
• To review sales view to map up the respective division.
• Input incoterm and Tax classification and check the payment term is correct.
• Mapping customer code - Sold to/Ship to and End customer

RMA Credit Manangement

• Generate Return DO, credit notes.
• Download from NERP Return listing to process sales adjustment.
• Verification and liaison with Technical team, Sales team and DSK team.
• Update/ Issue Return PO.
• Verification the credit amount with DSK.

Account Receivable

• Review all SSC-IBM submissions of AR clearing for accuracy.
• Follow up Customers/ AR weekly matching report Dispute - liaise with sales team.
• Review all SSC-IBM upload result after reconciliation.
• Prepare annual AR MBO plan.
• Reconcile weekly forecast fund and actual incoming fund statement
• Reconcile monthly AR statement via ABC system.
• Work closely with SSC-IBM send AR statement using ABC and reconcile to customers' replies.

Reporting

• Verify all scrap location inventory data via NERP.
• Verify and consolidate relevant data and status for Closed & Unclosed Recall/RMA.
• Comparison of current and past month result.
• Submit monthly Scrap/Recall Report.
• Management report (RMA/Scrap credit).
• Compile all relevant sales documents, any correspondence during external audits.
• To support with auditors for sales and RMA aspects.

QUALIFICATIONS & REQUIRED SKILLS:

Requirements:

• A diploma or degree in Supply Chain Management or Logistics or Business Administration
• Minimum 3-5 years of relevant experience in Supply Chain or Logistics industry or function.
• Knowledgeable in local & other countries Customs regulations
• Ability to work independently with high level of commitment and resilient.
• Resourceful, organized with excellent analytical skills; result-oriented mindset; able to work in a fast-paced working environment.

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a Senior Manager, Cyber Security do?

We are looking for Senior Manager, Cyber Security to join its growing Global Cyber Security organization. This is a challenging position requiring deep knowledge of security and network products and concepts. The candidate should be motivated and willing to take on challenges, able to multi-task to succeed and can work independently and with minimal oversight.

The Cybersecurity team is regionally responsible for helping the organization balance risk by aligning policies and procedures with Fiserv's business requirements. The team is responsible for the enforcement of security controls, policies and procedures, and assist different teams like disaster recovery programs, GRC (Governance, Risk and Compliance) reporting and the delivery of security services including the company’s Cyber Security program.

What You Will Do

• Manage key accounts / customers from a cybersecurity services perspective
• Lead a team to successfully support the delivery of Cyber Security projects and services for our customers by working directly with key business stakeholders and technology SMEs
• Provide Cyber security support for network security products and services (new deployments, hardware refresh/upgrades, migrations, and feature implementation)
• Support the implementation of security concerns with new and emerging technologies with particular focus on SaaS, PaaS and IaaS specifically the major Cloud providers
• Support and guide other teams in the organization on cyber security best practices, security vulnerabilities and implementation/enforcement of the compensating controls
• Assist with creating security designs and configure security Controls within the Cyber Security portfolio
• Support activities to ensure that risk and controls are in compliance with regulatory requirements and remain in line with company risk appetite
• Drive security awareness and adoption across the organization and handle other related responsibilities
• Use metrics to track security risks and awareness
• Provide expertise and knowledge of current industry trends in technology and cybersecurity risk standards to improve the security posture across the company

What You Will Need To Have

• Min. 15 years of cybersecurity and technology risk experience in a large MNC settings
• Min. 10 years of experience in identifying information security and emerging technological requirements and effective risk mitigation actions
• Possesses progressive experience in leading multiple projects in a complex international financial services organization, preferably Financial Technology
• Influential communicator capable of effectively communicating ideas and concepts within the organization, and externally with clients, auditors and suppliers and leadership
• Excellent customer management skills with min. 5 years of experience with managing large enterprise customers preferably from Financial services industry
• Min. 10 years of hands-on experience with multiple security disciplines preferred
• Preferred industry certifications are: CISM, CISSP
• Relevant professional certification, such as CISSP, CEH, CRISC, CGEIT

Full-service business management and consultancy firm located at Raffles Place.

Accounting & Outsourcing – Assistant Manager

Responsibilities

Manage a portfolio of clients for accounting and outsourcing services

Handle full set of accounts for clients including closing full set of books,

prepare annual financial statements, GST returns, payroll, year-end remuneration returns,

management reports, financial analysis, expense disbursements

Maintain close relationships with clients and identify business development opportunities

Analyze customer specific demands and provide value-added solutions

Prepare proposals for new and existing clients

Interact directly with internal and external parties

Supervisory and training to team members

Allocate engagement and monitor productivity within the team to drive continuous improvement

Responsible for reviewing invoices and monitoring collections

Assist with ad hoc projects and duties assigned

Requirement

Degree holder in Accountancy or a business-related discipline / professional qualification.

Minimum 5 years of relevant experience in an outsourcing environment

Proficient in MS Word, Excel, accounting software

Up-to-date with technical and accounting standard as SFRS and IFRS

Sound knowledge of international accounting practices, tax experience is an added advantage.

Must have sense of accountability, strong work ethic and integrity

Working hours: 9am to 6pm (Mon to Fri)

Salary range: $4,500 to $6,000/month

This role requires a candidate with a strong background in accounting and outsourcing, excellent technical skills and ability to manage client relationships effectively.

The candidate should also be well-versed in accounting standards and practices.

For Manager role – must be able to build portfolio and expand team.

The company is offering a competitive salary within the specified range.

Qualified job seekers are welcome to submit MS word format resume with current and

expected salary and earliest availability to apply.

Emai : [email protected]

Karin Leng R1103490

C-CONNECT CONSULTANTS PTE LTD

18 Robinson Road #15-01

Singapore 048547

Tel: 69557787 HP: 98435711

MOM EA Licence no. 18C9211

Sales Manager

Address: Ubi Ave

Mon to Fri 8.30am to 6pm

Basic: $2600 to $3500 (depends on experience) + commission + allowances

Requirements:

• At least Diploma in Marketing or related field
• Must possess valid driving license for cars
• Minimum 3 years driving experience with good driving habits and record would be an advantage
• Must have at least 2 years direct experience or exposure with car leasing or rentals industry

Job scope

• Handle existing clients and expand business with new client base.
• Increase revenue in existing segments and explore new revenue streams namely individual and corporate leasing.
• Conduct full spectrum of Sales & Marketing activities including Online marketing efforts.
• Coordinate with Operations in relation to vehicle quality and customer feedback.
• Coordinate vehicle delivery and collection.
• Assist and provide relevant advice to management in relation to current market conditions & opportunities.
• Provide regular updates and periodic reports to management.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The Company

An exciting opportunity to join one of the world’s largest private equity firms and be part of their growing business in real estate in Asia Pacific region. They are committed to grow their Real Estate business in Asia. You can look forward to be part of a forward looking and high performing team with strong work ethics.

The Role

Reporting to the Fund Controller, you will be managing the fund(s) and be responsible for the review of fund accounting, financial and management accounting performed by outsourced services providers; work with tax agent on tax compliance matters, cash management, fund administration and corporate governance and assist in streamlining of process and participate in a-hoc projects.

Your Profile

You should be a qualified accountant with at least 6 years relevant experience in the real estate sector. You should be a self-starter and able to think critically. Ability to function independently, solve problems and good stakeholder management are critical to succeed in this role.

Apply Today

Please send your resume, in WORD format only and quote reference number FT12543709, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1109280

Job Description

What you get to do in this role:

• Partner closely with ASIA VP on day to day operations of the business
• Help build the strategy for the ASIA go-to-market team; work cross functionally to structure problems, develop hypotheses, conduct analyses to turn data into meaningful insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven process.
• Align corporate strategic priorities into regional application
• Orchestrate all facets of ASIA sales planning. Develop a qualified view of market opportunities to optimize territory planning and quota setting.
• Drive business process improvements to increase Sales Performance, Opportunity Hygiene, Forecast Accuracy, Pipeline Health, Pipeline Generation, and Sales Reporting Insights
• Understand and draw insights from key industry and customer trends provide insight to the organization
• Enhancing internal workflows to provide to drive productivity across our Sales Teams
• Develop strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and operational plans to grow the region
• Uncover areas within the business to drive performance improvements to unlock productivity and accelerate execution
• Support the ASIA Leadership in developing key presentations for internal and external audiences
• Own and build the annual budget and plan for ASIA sales
• Be an escalation point to help enable the sales team in their day to day challenges to help resolve and navigate hiring, deal structuring, discounting, commissions, territory mapping, split and coverage decisions.
• Key member of the ASIA Leadership Team
  

Qualifications

To be successful in this role you have:

• Experience working on go-to-market or sales related strategic and operational topics
• Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfort in business and technical discussions
• Effective at building relationships, collaborating, and influencing others; experience working with senior executives across various geographies and functions
• Strong team player who is also an independent thinker
• Strong analytical and financial skills to work on complex business issues with minimum supervision
• Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment
• Software as a Service (SaaS) industry domain expertise, and the ability to understand complex technology problems is a plus
• Direct people management experience is required
• Strong people development and influencing skills; able to build and drive extended and virtual teams
  

A multi-disciplinary engineering and design consultancy firm is looking for a Project Manager (Construction) - Coastal Engineering in Singapore.

Responsibilities:

• Oversees full project management processes for engineering and construction works
• Closely monitor and manage project control, schedules, costing and risk.
• Anchor technical discussions among various project design teams, clients and to achieve project objectives and goals.
• Ensure the Project Controls team reports accurate calendar, providing details on progress, actuals, forecast and explanation of variances.
• Project Reporting (Weekly and Monthly reporting)
• Work in a project construction team and lead a team of Engineers

Requirements

• Bachelor or Master's Degree in Engineering (Civil, Mechanical, Electrical, or any relevant disciplines)
• 8+ years of project management or project control experience in large infrastructure projects/reclamation projects
• Excellent analytical thinking skills and problem solving abilities.
• Ability to lead a team of engineers, subcontractors, and vendors
• Experience in contract administration will be advantageous
• Any coastal related projects would be preferred

Interested applicants, please apply with your latest CV detailing your experience in large infrastructure projects/reclamation projects. Only shortlisted candidates will be contacted.

We are looking for an Area Manager to join the Field Engineering Department at Site.

Main duties will be:

• Coordinate all engineering works and disciplines in his area
• Coordinate & Manage Model Reviews, issuance and closure of Clash reports, Site Surveys as appropriate
• Be familiar with the engineering budget for the project
• Buy into and agree the Project schedule for effectively managing the progress against schedule, and suggest / agree remedial action where necessary with the Lead Discipline Engineers
• Know and understand schedule milestones. Be aware of any bonuses and penalties on milestones. Understand what engineering have to contribute to successfully achieve milestones. Manage the Lead Discipline Engineers to achieve the milestones
• Understand constructability issues and ensure these are reflected in the design
• Require engineering work to be executed in accordance with applicable procedures, specifications and standards, including Wood health, safety, environmental and quality procedures
• Ensure that the change flags are raised by the respective disciplines to the Project Engineering manager (PEM) / Project Manager (PM).
• Prepare the miscellaneous documents (e.g. construction contract requisitions) in accordance with guidelines provided by the PEM / Manager – Project Engineering
• Follow up with Lead Engineers for adequate and appropriate population of the DMS for accurate progress updating as required

Main requirements:

• At least 10 years of related experience in an Engineering department in oil and gas, petrochemical, or industrial projects.
• At least 5 years of experience as Project Engineer.

Company: Fashion Industry

Location: Central

Position: Customer Relationship Management Manager (Job ID:18777)

Job Description

• Analyze customer behaviour, preferences, persona and purchase patterns using CRM and data analytics tools.
• Measure and report on key CRM metrics, such as customer acquisition, retention, and lifetime value etc.
• Utilize data analytics tools and techniques to analyze program performance and customer behaviour.
• Leverage customer feedback and insights to identify areas for improvement and implement necessary changes.
• Develop and manage customer loyalty programs, including rewards, incentives, and exclusive offers.
• Identify opportunities to enhance customer retention and reduce churn through targeted initiatives.
• Implement customer win-back campaigns and strategies to re-engage inactive customers.
• Develop and execute targeted marketing campaigns to promote the loyalty program and engage members.
• Create compelling and personalized loyalty program communications, including email campaigns, in-app messaging, and targeted offers.
• Collaborate with the marketing team to align loyalty program campaigns with overall marketing initiatives.
• Utilize marketing automation tools to streamline and optimize CRM processes.
• Manage and conceptualize marketing campaigns via new and existing channels to create, build and maintain strong customer loyalty and relationships
• Ensure consistent and optimum utilization of marketing channels, loyalty programs and campaigns to create, build and maintain strong customers
• Drive initiatives to engage customers across all communications channels
• Responsible for segmentation and profiling of customer database to support end-to-end campaign execution, from requirement gatherings, extractions, executions, communications and report tracking of campaign performance
• Transform customer data into actionable insights to drive intelligent customer engagement

Job Requirement

• Bachelor's degree in Marketing, Business or a related field
• 3-5 years of experience in a high-volume Customer Experience and/or Customer Service function
• At least 1 previous background in managing a medium to large scale CRM implementation project
• Proficiency in using CRM tools and platforms
• Preferably with at least 2 years’ experience in fashion/ retail industry and/or E-Commerce industry.

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Relationship Management Manager (Job ID:18777)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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