Main Duties and Responsibilities:

• Responsible for the process of evaluating credit application submitted by customers, analyzing financial performance of credit applicant and recommending of credit terms to be granted.
• Maintaining complete records and history of all credit matters.
• Responsible for the overall ageing of Debtors and ensuring that the Average Debtors’ Days is maintained at lesser than 45days.
• Develops, update and implements credit policies and procedures from time to time when situation demands and to incorporates the change into existing policies.
• Organizes and establishes process and procedure for an efficient and effective collection apparatus by including collection letters/emails, telephone contacts and follow up.
• Follow-ups on collection of Account Receivable regularly with both internal and external customers and ensures payment of all accounts listed in the Aging List (30 days and above).
• In-charge of investigating dispute charges and corresponding with clients.
• Liaises with banks and credit card companies in regards to all credit-related matters.
• Responsible for cheque collection arrangements and ensures that the AR Officer updates accounts in the system AR accounts correctly.
• Review daily Open Folio and PM/PB accounts and follow up with operations to resolve outstanding issues
• Reviews all accounts under the solicitor’s hand or collection agency periodically and advises the Financial Controller the status and progress of each individual account.
• Responsible for submitting a list of bad and doubtful debts for review and approval for write-off in accordance to established policy.
• Organise monthly Credit Meeting to update management on all doubtful accounts and proposes recommendation on appropriate follow up actions.
• Supervise and provide guidance to the Accounts Receivable team.
• Monitors all contra deal transactions against their contracts and ensures proper statements are sent to contra-deal parties.
• Identification of payment received in bank account for deposit/payment for credit accounts.
• Reports to the Financial Controller on all matters affecting credit collection and performs any assignment given by the Financial Controller from time to time.

Requirements:

• Diploma in Business Studies, Accountancy, Hospitality Management or equivalent
• At least 3 years of relevant working experience in the hospitality industry
• Proficient in accounting principles with working knowledge in a computerized accounting environment.
• Resourceful, analytical with good business sense
• Able to work independently
• Possesses good communication, inter-personal skills and leadership skills
• Computer literacy on Microsoft Office applications

Responsible for developing and executing marketing strategies that promote the brands under the group, aligning the company’s overall goals and objectives. Candidates will work closely with other members of the marketing team, as well as with operations, and other departments within the company.

Candidates should have strong communication skills, and a solid understanding of digital marketing channels, social media platforms and other marketing tools and techniques.

• Plan and execute marketing events/initiatives aligned with our brand and strategic objectives
• Refine project briefs for the creation of marketing materials (visual assets, brochures, advertisements and web content), ensuring the assets are on brand
• Provide support to the Brand Manager in developing marketing initiatives
• Manage and coordinate marketing campaigns for each assigned restaurant throughout the year.
• Work closely with Restaurant Managers and/or Executive Chefs on tactical restaurant offers. Communicate all promotions in a timely and professional manner to both, the Restaurants and Kitchen departments by establishing bi-monthly meetings and is responsible for their recording and distribution.
• Managing social media accounts and executing all planned content on a timely basis.
• Coordinate with internal/external teams to develop marketing activities and communications plans to drive conversion and results
• Manage all marketing communications platforms ensuring visual assets are published promptly (WordPress, Mailchimp, Google Business Page etc.)
• Generate marketing data insights to measure the effectiveness of campaigns and make improvements. (Social media, partnerships, web traffic, reservations)
• Preparation of insights for monthly reports to be submitted for stakeholders’ review
• Ensure timely, accurate and clear information is disseminated to the different departments.
• Conducting competitors’ analysis to stay up-to-date with industry trends and best practices in marketing.
• Handle customer feedback and queries on all online platforms, ensuring timely responses.

Job Description & Requirements

• Handling full spectrum of corporate secretarial duties for our clients which includes but not limited to company incorporations, striking off of companies, preparations of directors' and shareholders resolutions
• Ensuring compliance in accordance with relevant statutory requirements, maintenance of statutory registers and submission of statutory returns
• Other ad-hoc duties as and when required.

Requirements

• Qualified Chartered Secretary, Degree Holder or above
• At least 3 - 5 years working experience in corporate secretarial work
• Conversant with the Companies Act & familiar with the regulatory and reporting requirements
• Good knowledge of process and electronic filing requirements of ACRA
• Proficiency working attitude, pro-active, good team player and able to work independently with minimal supervision
• Preparation of XBRL
• Able to work under pressure and meet deadline
• Local or SPR preferred.

1. Role Description

This position reports to the Director.

He/She will be helping the company drive its sales strategies so as to improve its market position and achieve business growth. At the same time, he/she will be actively involved in the training workshops the company conducts with its clients.

2. Specific Responsibilities

Individual to be involved in:

1) Formulating sales strategies and priorities which reflect the company's business objectives

2) Leading the development of proposals and sales collateral based on evaluation of business

opportunities

3) Supervising all sales operations, developing & maximising the sales efforts of the company

4) Developing, managing and maintaining relationships with clients and stakeholders

5) Conducting training workshops with clients

3. Competencies

1) Analyse the needs and expectations of the company's actual and potential clients

2) Plan and initiate actions to achieve overall sales targets

3) Amend or create new sales targets based on evaluation

4) Engage clients and stakeholders meaningfully and professionally

5) Conduct engaging workshops with clients

4. Duration of Attachment Offered

6 months

Roles & Responsibilities

Roles & Responsibilities

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Must be able to work night shift or split shift

Must be able to work extra hours or weekend if needed

Job Responsibilities

• Responsible for the Cleaning daily operations
• Perform daily manpower planning, deployment and management of staff roster
• Plan, develop, revise and implement new operational procedures
• Review and implement Productivity and Innovation initiatives
• Monitor, analyse and implement measures to optimize operational KPI
• Overall asset management to ensure optimal performance and serviceability with all stakeholders
• Liaison with customer on operational matters
• Liaison with Contractors on Vehicle and Equipment Breakdown
• Drivers Attendance, Leave Planning & Off Planning
• Recruitment and Orientation for new drivers and crews
• Inventory management
• Prepare Monthly Reports - Operational/Incident/Accident/KPIs, etc
• Monthly Training for Staff
• Liaison Support BD activities
• Incident/Accident investigation and Reporting
• Any other duty as assigned

Job Requirement

• Minimum Diploma / Degree in any engineering / environmental certificates
• Minimum 3 to 5 years of working experience in a managerial role
• Posses good interpersonal and communication skills
• Able to start work within a short period

Looking for Operations Manager

Responsibilities:
1) Manage daily operations of the company, including daily operations, order fulfillment to

ensure minimal customer complaints.

2) Effectively manage the Company's inventories, including procurement, tracking, reporting, cost control.

3) Lead and oversee the employees to ensure that all operations are smooth.

4) Communicate and regularly monitor SOP compliance.

5) Manages the growth and success of the company.

6) Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis.

Skills:

1) Active participation in strategic planning process involving setting of objectives, refining processes and development of business growth strategies.

2) Ability to lead company achieve desired outcomes.

3) Ability to be proactive and also to foresee events and react appropriately towards different situations.

4) Good communication and interpersonal skill to handle various situations, customers and vendors.

5) Attract talent and setting training standards and hiring procedures.

6) Inventory and manpower management.

(6 Months period)

Descriptions:

• presentation, and successful closure for IT & Digital services within a defined market.
• Lead the sales process by achieving established targets, including pipeline development, key stakeholder presentations, pilot projects, and executed service agreements.
• Set sales objectives through accurate forecasting and manage major customer accounts, coordinating account support when necessary.
• Negotiate contractual agreements, including terms, pricing, and duration with clients.
• Develop and maintain relationships with C-suite executives, understanding and communicating prospective clients' corporate cultures.
• Build strong client relationships, providing post-sale account management to ensure satisfaction, smooth service delivery, and identify new opportunities.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to craft tailored quotations and proposals that meet client needs.
• Work closely with Operations and Delivery Teams to ensure seamless account management and service delivery.
• Ensure all sales documentation is handled according to company policies and procedures.
• Stay informed on market trends and competitors to create effective strategic sales plans.
• Conduct cold calls to arrange meetings with potential clients and build relationships with vendors and suppliers.
• Track and report sales progress through monthly reports, as directed by the Sales Manager.

Requirements:

• Possess strong technical expertise in the IT industry, including its products and services.
• Excellent interpersonal, communication, and problem-solving skills, with strong negotiation abilities.
• Confident and driven sales approach, with the ability to work independently and thrive in competitive markets.
• Self-motivated, ambitious, and detail-oriented, consistently aiming to meet and exceed goals.
• Organized and efficient in time management, with a customer-focused mindset and a positive, reassuring attitude.
• Practical, responsive, and resourceful, demonstrating high energy and persistence in completing tasks.
• Strong presentation skills and excellent telephone and face-to-face communication abilities are essential.

Responsibilities:

• Manage and coordinate corporate tax (including personal tax, partnership tax, and withholding tax) compliance engagements.
• Develop budgets, determine resource requirements, and direct/monitor engagements.
• Maintain continuous interaction with clients, manage expectations, and ensure exceptional client service.
• Oversee the tax compliance process and adapt to challenges in the process.
• Leading the tax compliance function, delegating work effectively, coaching, training, and resolving staffing issues.
• Attend to tax queries and dispute resolution with the tax authorities.
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff.
• Participate in recruiting efforts when necessary.
• Contribute to a stable and team-oriented working culture.
• Assess and identify business development opportunities.
• Build strong internal cross-functional relationships within the company.
• Involve in any other ad-hoc projects and related tasks as and when required.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field, with recognized Professional Qualification.
• Demonstrated client management aptitude and leadership potential.
• Extensive experience in Tax compliance, with proven track record in quality management and team leadership.
• Good understanding of business and tax technical issues and the ability to transform these into value-added solutions for clients.
• Strong command of spoken and written English.
• Excellent communication skills (oral and written) to deliver effective client service.
• A team player with the ability to meet deadlines and work with minimal supervision.
• Knowledge in the software Singtax (Corporate & Personal) preferred

ROLE

• The role is part of IT team, where this role’s key focus is on managing projects end-to-end from IT delivery perspective. Run SCRUM ceremonies.
• Ensure governance and policy compliance. Identify and manage technology risks and constraints.
• Work closely with internal stakeholders, technology partners and vendors. Provide regular update to the stakeholders and management.

KEY ACCOUNTABILITIES

• Responsible for managing project end-to-end from technology perspective.
• Run SCRUM ceremonies i.e., backlog grooming, sprint planning, daily standup, retrospective.
• Work with business stakeholders for backlog grooming and prioritization.
• Lead the team for technology deliverables and clear the impediments.
• Coordinate with business stakeholders, vendors, technology partners and regional team.
• Maintain and adopt Agile best practices and lifecycles for process workflows.
• Ensure user stories committed in the sprint are delivered on time as per business requirements.
• Responsible for creation, managing and following through project plan if it is waterfall approach.
• Ensure proper process workflow is followed in accordance with internal controls, compliance, and audit requirements.

EXPERIENCE / QUALIFICATIONS

• Bachelor’s degree in computer science, computer engineering or relevant field
• PMP/Agile/Scrum Certified
• Strong demonstrable technical project management skills, ideally with agile methodology
• Knowledge on Software Development Life Cycle
• Knowledge of IT Service Management Frameworks and Standards (e.g., CMMI, ITIL)
• Experience in Asset Management/Investment Domain
• Experience in managing internal and external stakeholders across business functions, technology, data and vendors
• A proactive approach and the ability to take initiative, make decisions and deliver results
• Good communicator, facilitator, influencer, and problem solver
• Ability to multitask and prioritize time effectively

Responsibilities

1. Staff Management

• Recruit and train staff to ensure they are knowledgeable on menu items, service standards and policies
• Delegate tasks and responsibilities to team members as needed
• Conduct regular performance evaluations and provide coaching and feedback to improve performance

2. Customer Service

• Ensure high-quality customer service standards are met and maintained at all times
• Address customer complaints and concerns promptly and professionally
• Monitor customer feedback and implement improvements as necessary

3. Financial Management

• Manage budgets and financial goals, including revenue, labor and food costs
• Create and implement cost-saving measures to increase profitability
• Monitor inventory, order supplies, and negotiate with vendors for the best prices

4. Menu Development

• Create and update menus, ensuring they meet customer needs and expectations
• Source new ingredients, products and suppliers to enhance menu items
• Maintain a keen awareness of industry trends and use this information to update menus

5. Compliance

• Ensure compliance with all health and safety regulations and protocols
• Maintain all required licenses, permits and certifications

Qualifications

• Diploma in Hospitality Management or related field
• Minimum of 5 years of management experience in the food and beverage industry
• Experience with financial management, inventory control, and cost analysis
• Strong leadership skills and ability to manage and motivate staff
• Excellent customer service skills with a focus on guest satisfaction
• Ability to work in a fast-paced environment and adapt to changing priorities

Assistant Manager, Business Development is a pivotal role within our sales team, responsible for driving growth by identifying and pursuing sales leads, presenting our products/services to potential clients, and fostering strong relationships with new contacts. The incumbent will play a crucial role in client retention by effectively communicating new developments and ensuring a high level of client satisfaction. In addition, the Assistant Manager will oversee the creation and evolution of marketing literature to support our business development efforts.

The Assistant Manager, Business Development also responds to RFP's, tenders, and develops sales in new sales territories.

Key Responsibilities

• Proactively identify and research potential sales leads through various channels, including online research, industry events, and networking.
• Qualify leads based on defined criteria and prioritize opportunities with the greatest potential for business growth.
• Initiate contact with potential clients, engaging in effective communication to understand their needs and present our products/services as solutions.
• Conduct compelling and persuasive sales presentations, tailored to the specific needs of each client.
• Build and nurture relationships with key decision-makers and stakeholders to establish a strong rapport.
• Work closely with existing clients to understand their evolving needs and business objectives.
• Regularly communicate new developments, updates, and offerings to prospective and current clients to maximize client engagement and retention.
• Communicate company value proposition and deliver a conceptual proposal and service delivery design
• Manage the end-to-end bid process
• Finding and developing new markets and improving sales.
• Developing quotes and proposals for clients.
• Attending conferences, meetings, and industry events.
• Preparation of sales & marketing materials and tender proposals.
• Maintain accurate and up-to-date records of all sales activities, client interactions, and progress in company software.
• Prepare regular reports and analyses on sales performance, lead generation, and conversion rates to provide insights for decision-making.

Requirements

• Experience & Track Records
• Minimum 3 years in the environmental services industry
• Degree in Business Management, Marketing, or its equivalent
• Self-motivated, sales-driven, and able to work independently as well as part of a team
• Demonstrable experience/track record performing in a new business hunter role in a solutions-based B2B environment
• Results-oriented

Key Responsibilities:

• Sales Strategy Development: Develop and implement effective sales strategies to promote our accounting, tax, payroll, and corporate services. Identify and target potential clients in Singapore and the broader region.
• Client Acquisition: Proactively identify and pursue new business opportunities through cold calling, networking, and outreach. Conduct market research to understand client needs and tailor services to meet those needs.
• Sales Forecasting: Prepare accurate sales forecasts and reports. Track and report on sales performance metrics, adjusting strategies as necessary to achieve targets.
• Revenue Growth: Contribute significantly to our goal of doubling revenue in three years by driving new business and expanding existing client relationships.
• Relationship Management: Build and maintain strong relationships with clients, understanding their business needs and ensuring satisfaction with our services. Act as the primary point of contact for client inquiries and concerns.
• Sales Presentations and Proposals: Prepare and deliver compelling sales presentations and proposals to prospective clients. Clearly communicate the value and benefits of our services.
• Collaboration with Internal Teams: Work closely with the accounting, tax, payroll, and corporate services teams to ensure seamless service delivery and client satisfaction. Provide feedback to internal teams to improve service offerings.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities and stay ahead of industry developments.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field
• Proven experience in sales, preferably in the professional services industry (accounting, tax, payroll, corporate services)
• Strong understanding of the corporate services market in Singapore and the broader region
• Comfortable and experienced in dealing with customers from Europe and China
• Excellent communication and interpersonal skills
• Ability to build and maintain strong client relationships
• Results-driven with a proven track record of meeting or exceeding sales targets
• Proficient in using CRM software and other sales tools
• Strong presentation and negotiation skills
• Self-motivated and able to work independently as well as part of a team

You will provide support to the Innovation Council and coordinate with Priority Area Leads to drive healthcare innovation efforts across the Academic Medical Centre (AMC), fostering partnerships between internal stakeholders and external partners to build a sustainable platform for sharing and learning. As part of the Academic Medicine Innovation Institute (AMII) secretariat team, you will plan and facilitate the key meetings of AMII. You will lead the preparation of the meeting materials and ensure timely monitoring, reporting and updating of the progress of AMII projects and initiatives to the Senior Management and other key stakeholders.

You will also be involved in the coordination, planning and organisation of AMII key events, such as the annual Innovation Retreat and Workshop. Additionally, you will maintain the repository of innovation projects by coordinating with the relevant offices to compile and update project information. You will be responsible for keeping an up-to-date record of AMII’s innovation resources, including assets, capabilities, programmes and partnerships and ensure that the information is up to date.

As a secondary role, you will support the planning and execution of cluster-wide innovation grant calls.

Job Requirements

• Bachelor’s Degree in any discipline, preferably with good honours
• 6 to 8 years of relevant experience, preferably in healthcare management, innovation funding, or any other innovation-related fields
• Knowledge of healthcare innovation processes
• Experienced at stakeholder management and partnering
• Experienced in grant administration and organising webinars
• Experienced in using data visualisation tools
• A professional team player who can facilitate discussions among different stakeholders and drive shared goals
• Adept at handling complex, ambiguous and challenging situations
• Comfortable working in a fluid environment and a growing organisation
• Excellent communication and interpersonal skills

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Lead initiatives for mergers, acquisitions, and joint ventures to drive company growth.
• Identify and evaluate potential strategic partnerships, investments, and new market opportunities.
• Conduct financial modeling, risk assessments, and market analysis for business expansion projects.
• Develop and maintain relationships with external partners, investors, and key stakeholders.
• Support C-level executives in formulating and executing growth strategies.
• Monitor industry trends, competitive landscapes, and market dynamics to inform corporate strategies.
• Assist in the review and negotiation of contracts and other documents related to such acquisitions, investments and joint ventures.

About you:

• Bachelor’s degree in Business, Law, Finance, or a related field.
• Minimum 7 years of experience in corporate development, M&A, or strategic partnerships.
• Excellent analytical and financial modeling skills.
• Proven ability to manage complex projects and multiple stakeholders.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Knowledge of commercial law, contract law, and regulatory frameworks preferred.
• Coordinate with internal departments (e.g., Legal, Finance, Operations) to ensure alignment with company goals.

Other information:

Work location: West (company transport is provided in selected MRT stations)

Working days:5 days works week, 8am to 5.30pm

*Please note that only shortlisted candidates will be contacted. *

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Vikneswaaree Subramaniam

EA Personnel Reg. No.: R24124033

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Summary:

We are seeking a motivated and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with clients, and driving growth initiatives to expand our market presence.

Key Responsibilities:

• Identify, qualify, and manage new business leads and opportunities.
• Develop and execute strategic plans to identify, target, and acquire corporate clients.
• Act as the liaison between clients, designers, and other stakeholders to ensure that client requirements are not only met but exceeded.
• Manage post-tender interviews, working alongside clients and team members to address questions and fulfill needs.
• Serve as the primary point of contact for clients, ensuring effective and timely communication.
• Guarantee that all drawings and proposals are completed and submitted on time.
• Review client agreements to ensure that all key clauses and relevant terms are accurately captured.
• Track and document the progress of each lead, both new and potential.
• Participate in weekly sales meetings and contribute to achieving the organization’s sales targets.

Job Requirements:

• ‘A’ Level/Diploma/Degree in any discipline
• Minimum 3-year relevant experience in Sales/Marketing; preferably in interior design/construction
• Proven track record of generating leads and securing new business in the industry.
• Strong customer service and sales skills for generating leads
• Advanced presentation and persuasive skills
• Candidates with more experience may be considered for a senior role.
• This position is only open to Singapore citizens and Permanent Residents.

About our client: Our client is a leading international chemical manufacturing company.

Work Location: Jurong Island (company transport provided)

About the role:

• Oversee, manage, and supervise Company’s in-house and external Contractors for all mechanical maintenance works related to planning and execution of:

(a) daily maintenance [preventive, corrective, & breakdown maintenance],

(b) transition maintenance,

(c) turnaround maintenance and

(d) upgrading and improvement related to maintenance

• Ensure all mechanical maintenance activities are carried out in accordance to the Company’s
• HSEQ Standards & Maintenance Management System, statutory requirements and best industry practices.
• Establish, continually improve & execute Company’s maintenance management system in a safe, efficient, and effective way to achieve highest equipment reliability & availability
• objective.
• Update and maintain accurate maintenance records in order to provide good maintenance history for data analysis and troubleshooting purposes.
• Conduct root cause analysis to eliminate equipment/ system defect and take appropriate preventive/ corrective measures.
• Optimize & manage mechanical maintenance inventory level of critical & non-critical equipment spare parts.

About you:

• Degree in Bachelor of Mechanical Engineering
• Familiar with Static and Rotating equipment
• Minimum 3 years of experience in Chemical Process Plant.
• An aptitude for and interest in chemical process
• Analytical skills
• Ability to work well under pressure
• Good communication skill and able to collaborate with different functions
• Problem-solving skills

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team to support the Hospital Planning Committee (HPC) in the planning, coordination, development and management of Eastern General Hospital and Eastern Community Hospital (EGH Campus). You will support the Deputy Director (Hospital and Services Planning) to ensure that the execution, budget and quality of the development are in accordance with the established program, which includes end-user briefs, operations requirements, systems design with technology partners, guidelines and project timelines. Additionally, you will facilitate workshops, coordination meetings with various project stakeholders and reporting to HPC.

Job requirements

• Bachelor degree in Architectural, Engineering or related fields
• Minimum 8 years of related work experience and demonstrated competency (with at least 2 years of managerial / supervisory experience)
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies, would be a strong advantage
• Familiar with hospital operations
• Excellent communication and interpersonal skills and the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with AutoCAD, Photoshop and presentation software.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

This role reports to Director, SCE and will be responsible for achieving the organisation's fundraising and donation targets, specifically for Corporates (with Foundations), Private Foundations, Family Offices and High Net Worth individuals , to deliver the organization's strategies and Mission to realise its espoused Vision.

The SM, Partnerships (Others) Development plays a critical role in enhancing MINDS' engagement and fundraising capability. Focusing on Corporates (with Foundations), Private Foundations, Family Offices and High Net Worth individuals, this candidate will support their volunteering and donation/fundraising activities to help them achieve their CSR/ESG goals.

The SM, Partnerships (Others) Development will also be responsible for the application of relevant grants in support of MINDS' programmes and services as well as the submission of impact reports to update funders of the outcomes of their donations. As a key member of SCE, he/she will also support the department's events and activities.

Donor Engagement & Development:

• Strategise, lead, build pipelines and drive engagements with identified stakeholders across the following key segments - corporate donors (with Foundations), Foundations, Family Offices and High Net Worth individuals.
• Strengthen relationship with existing partners to deepen extent of partnership and support for MINDS.
• Innovate and explore new ways and platforms/channels of reaching out to prospective donors to grow and sustain philanthropic giving for MINDS.
• Ensure good governance on donation administration process and maintenance of donor database.

Fundraising Strategies:

• Develop, implement, and review Donation/Fundraising framework, policy and guidelines for whole of MINDS.
• Track donation types and trends and strategise on how to improve fundraising/donation outcomes across all stakeholder groups.
• Propose yearly donation targets for Senior Management approvement.
• Strategise, lead and drive 2 fundraising campaigns to establish a sustainable income source for MINDS Colours of Inclusivity and Colour My World.
• Ensure good governance for all fundraising efforts, in compliance with relevant government legislations such as and not limited to: Charities Act, Charity Commission Guidelines, House to House and Street Collection Act, etc.
• Contribute to the upkeep of donor records in the Volunteer & Donor Database System.

Grant Applications:

• To be conversant with funding support available and identify appropriate grants that MINDS could apply for in support of their programmes/services.
• Work with entities and prepare grant applications to various funding bodies.
• Prepare impact report to funding bodies to update on outcomes of programmes/services.

Marketing Communications:

• Develop the necessary collaterals to engage the target donors groups and publicise fundraising campaigns, including but not limited to eDMs, microsites and social media posts.

Volunteer Management:

• Engage and expand network of volunteers from corporate donors (with Foundations), Foundations, Family Offices and High Net Worth individuals.to support for MINDS' events and activities.

Dept Support and Team Management:

• Support Dir, SCE in managing Dept budget and preparing all necessary reports to Senior Management, Board etc.
• Plan and guide executive(s) to achieve team and dept goals

• Bachelor Degree , preferably in Business / Communications / Marketing or relevant subjects

• At least 8 years of working experience and three years of experience in managing a team
• Experience in fundraising/donor development, stakeholder engagement and PR/marketing communications
• Experience in grant applications and preparation of impact reports for funding bodies
• Excellent written and oral communication skills
• Excellent project management and events coordination skills

Roles & Responsibilities

Supervisors oversee employee performance in a certain department of the organization. They monitor the installation, repair, troubleshooting, and maintenance work of technicians. They supervise teams of technicians, oversee workers, and perform inspections on work orders.

Responsibilities:

• Maintain Troubleshoot, repair, services & maintain Air-Conditioning.
• Perform on-site and in-house Conyrol and services / repair.
• Complying with service standards, work instructions and customers' requirements.Aircon installation works.
• Aircon servicing works (maintenance service, chemical treatment, overhaul treatment and etc.)
• Carry out aircon preventive and breakdown maintenance.
• Trouble shoot and resolve technical issues.
• Testing and commissioning of the equipment.
• Report all problems identified during preventive maintenance and carry out repair works.
• Ensure drain pipe is free of dust/dirt and draining properly.
• Performing repair jobs promptly and efficiently.
• Lead the team of technicians to carry out work efficiently.
• Send workers from Place of Stay to various work sites and vice versa.
• Purchase, collection and delivery of materials/goods from supplier or vendor to sites.
• Perform loading and unloading of goods/materials.
• Ensure timely delivery of goods/materials to sites.
• Perform basic maintenance / upkeeping of vehicle.
• Any other duties as assigned.

Requirements:

• Preferably at least 4 years of relevant supervisory and hands-on experiences in maintenance, troubleshooting and/or repairs in air-con systems.
• Must be independent and must be able to lead the team of technicians.
• Able to work under pressure and in a fast-paced environment.
• Physical work required and be able to work long hours.
• All races welcome.

Job Description & Requirements

Roles & Responsibilities

Supervisors oversee employee performance in a certain department of the organization. They monitor the installation, repair, troubleshooting, and maintenance work of technicians. They supervise teams of technicians, oversee workers, and perform inspections on work orders.

Responsibilities:

• Supervise Troubleshoot, repair, services & maintain Air-Conditioning.
• Perform on-site and in-house Supervise and services / repair.
• Complying with service standards, work instructions and customers' requirements.Aircon installation works.
• Aircon servicing works (maintenance service, chemical treatment, overhaul treatment and etc.)
• Carry out aircon preventive and breakdown maintenance.
• Trouble shoot and resolve technical issues.
• Testing and commissioning of the equipment.
• Report all problems identified during preventive maintenance and carry out repair works.
• Ensure drain pipe is free of dust/dirt and draining properly.
• Performing repair jobs promptly and efficiently.
• Lead the team of technicians to carry out work efficiently.
• Send workers from Place of Stay to various work sites and vice versa.
• Purchase, collection and delivery of materials/goods from supplier or vendor to sites.
• Perform loading and unloading of goods/materials.
• Ensure timely delivery of goods/materials to sites.
• Perform basic maintenance / upkeeping of vehicle.
• Any other duties as assigned.

Requirements:

• Preferably at least 4 years of relevant supervisory and hands-on experiences in installation, maintenance, troubleshooting and/or repairs in air-con systems.
• Must be independent and must be able to lead the team of technicians.
• Able to work under pressure and in a fast-paced environment.
• Physical work required and be able to work long hours.
• All races welcome.

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

About BELLS Institute of Higher Learning: Join BELLS Institute of Higher Learning, a distinguished leader in the education sector with a network of over eight training centers across Singapore. Our commitment to nurturing talent and delivering outstanding educational services has established us as a beacon of excellence in the training industry.

Position Overview: As the Sales Manager at BELLS Institute, you will play a critical role in overseeing our talented team of Sales Leaders and their respective sectors. This senior position demands a visionary leader who can integrate strategy with execution to drive exceptional results across the sales department. If you are looking for a challenging yet rewarding role that offers substantial professional growth and an attractive compensation package, your search ends here.

Key Responsibilities:

• Team Leadership: Direct and enhance the performance of Sales Leaders, ensuring alignment with organizational goals and consistent achievement of sales targets.
• Strategic Oversight: Develop, implement, and refine comprehensive sales strategies that effectively address customer needs and expand market presence.
• Performance Monitoring: Regularly evaluate the performance of sales sectors, identifying areas for improvement and implementing strategies to maximize efficiency and results.
• Collaborative Initiatives: Foster strong collaboration between sales leaders and other departments to ensure a unified approach to achieving business goals.
• Innovation and Adaptation: Encourage innovation and adapt strategies in response to changing market dynamics and educational trends.
• Talent Development: Mentor and develop Sales Leaders and their teams, ensuring a high level of competence and motivation within the sales department.
• Resource Allocation: Efficiently manage resources and budgets to optimize both short-term results and long-term growth.
• Resourcefulness and Event Management: Identify and secure strategic locations and events for sales activities, negotiate favorable rental rates and event costs, thereby enhancing visibility and outreach.
• Cost Management and Revenue Growth: Implement effective cost management strategies within the department and devise innovative schemes to motivate and increase revenue growth.

Ideal Candidate:

• Proven experience in a sales management role, preferably within the education sector
• Strong leadership skills with the ability to inspire and drive team performance
• Excellent strategic planning and organizational abilities
• Robust analytical skills, with a detailed understanding of market trends and customer behavior
• Exceptional communication and interpersonal skills, capable of building and maintaining strong relationships
• Adept at managing multiple priorities in a dynamic, fast-paced environment

Why Join Us? BELLS Institute of Higher Learning is not just a workplace; it is a hub where passionate professionals gather to make a difference in the education sector. We offer:

• A competitive salary and comprehensive benefits package
• Opportunities for professional growth and advancement
• A dynamic and supportive work environment
• The chance to impact the educational journeys of countless learners

Apply Now! Step into a role where your skills can genuinely influence the educational landscape. Lead our sales force towards achieving unparalleled success and growth. Join BELLS Institute of Higher Learning and help us continue to set the standard in educational excellence.