Responsibilities:

• Develop, review, and improve administrative systems, policies, and procedures.
• Lead and supervise daily operations including reception, mailroom operation and office management
• Monitor costs and expenses for the office management functions including office supplies and equipment and prepare budget for office management section
• Handling office renovations
• Work closely with internal stakeholders on matters relating to office management
• Coordinate with landlord and Building Managing Agent (MA) on matters relating to office management
• Spearhead digitization of documents and record management
• Oversee office renovation
• Contributing member in Workplace Safety and Health (WSH) Committee - Develop, implement and maintain WSH plans to ensure continuous improvement in WSH performance and compliance
• Follow up on all outstanding safety-related issues to ensure timely resolution
• Fire warden - To check with landlord/MA when the fire alarm is triggered
• Prepare attendance list for fire drill exercise
• Evacuate the staff during fire drill exercise
• Review and update the evacuation plan as required
• Support human resource operations in the future as part of career advancement
• Handle any other ad-hoc duties as assigned

Requirements:

• Degree in Business Administration or related field with at least 4-5 years of relevant work experience in office management, facilities management, project management

• Ability to handle and communicate with different stakeholders

• Proficiency in Excel, Words and Powerpoint

• Able to think and work independently and as a team member in a challenging environment

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

• Develops and executes effective marketing plans and strategies in line with company business strategy in India.
• Conduct market research and analysis for new market, new product development, market information, and industrial movement in India.
• Delivers to requirements of principals’ representative in Japan including coordinate and attend to principals visits to meet their objective, reviews sales performance and activities, submits timely reports, etc.
• Collaborates with principals/suppliers on technical and commercial issues to develop business benefiting both parties including review on price negotiation.

Requirements

• At least 10 years of working experience of sales of petrochemical products and performance chemicals
• At least 2 years of working experience of development of data management system in IT company
• Master Degree holders and/or above qualification of Business Administration
• Proficiency in listening, speaking, reading and writing of English and Japanese languages to carry out the job duties and have good communication with colleagues and related people
• Frequent visit to India, Japan, and other countries as business trip

Job Summary

To maximize sales productivity while nurturing, developing, and motivating a strong retail team and creating a memorable and pleasant customer shopping experience.

Key Responsibilities

• Directly responsible for sales and profit performance in the assigned store.
• Work with the Senior Management to establish and achieve sales and margin goals, develop operating budgets and monitor performance.
• Manages the store team to maximize sales and profit performance.
• Partner with different internal departments with regards to merchandise presentation, marketing, operations etc.
• Identify items and merchandise classifications of high sales and profit potential.
• Identify potential areas for improvements in store operations and merchandise flow to maximize the department's performance.
• Directs the execution of promotional strategies and programs, assuring that they support sales, marketing and profit objectives.
• Execute Ralph Lauren's promotional strategies and programs, assuring that they support the overall sales and profit objectives.
• Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer’s expectations.
• Assuring the maintenance of appropriate and balanced inventory levels.
• Responsible for ensuring adequate store maintenance and housekeeping.
• Stay updated on relevant current and emerging trends and competitors to maintain awareness of store performance and market.
• Directly responsible for the supervision and development of store staff capable of meeting sales, margin, expense as well as merchandising standards, operating objectives and customer service initiatives.
• Responsible for the ongoing evaluation, development, mentor and training of the store teams and work with Learning & Development team to close the gaps.
• Any other duties and obligations that may be designated by the Company which are reasonably consistent with your job title.

Requirements

• Having a Degree or above is preferred but not required.
• Minimum 3 years of retail management experience, with at least 1 year within a high-volume luxury retail environment.
• High level of interpersonal and communication skills.
• Strong business acumen, with excellent leadership and problem-solving skills.
• Enthusiasm and ability to build and maintain an environment which projects a high level of sophistication consistent with Ralph Lauren's lifestyle philosophy.

• Develop marketing strategy and executing marketing projects from start to finish
• Develop relationships with channel suppliers (specialists doctors and nurses) for lasting working relationship
• Communicating and ensuring timely rollout of marketing plan.
• Researching demand for existing products/services and developing plans.
• Competitor analysis and pricing research.
• Identifying potential customers segments(B2C and B2B).
• Developing promotional packages.
• Compiling lists describing our offerings (Product offering).
• Building brand awareness and positioning.
• Sales and lead generation

Requirements

• Minimally diploma in marketing or equivalent

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

• Prepare, monitor and manage projects' budget papers, event expenses and deliverables’ progress while ensuring a highly desirable event for qualifiers to attend.
• Process all applicable event reimbursements and ensure necessary approvals are sought before payments are made within stipulated timelines.
• Sourcing and cost management for all event deliverables like venue, catering, events support vendors, gifts, fringe entertainments, design & concepts etc.
• Handle all aspects of events conceptualising, planning and coordinate the delivery of project outcomes that align with project plans.
• Ensure all events support departmental and business objectives and that they are compliant with brand guidelines, internal policies, agreed standards, legislation and regulation.
• Arrange and ensure print production are delivered on-time ahead of events.
• To ensure the necessary communications are shared on time to garner strong participation from qualifiers to our recognition events.
• Tracking of periodic registration numbers and arrange for necessary reminders/ eDM or emails to ensure high actual attendance on-site.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement..
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in our client's community hospital.
• To oversee and be responsible for the communications and patients’ relations matters of our client's community hospital, through befriending and building a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the HODs and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the HOD and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and HODs who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers' stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience, for example, to sit in the PCC to lend support to the discharge planning of patients where caregiver's stress may be an issue.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situations.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercises sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Interested applicants please write to:-

[email protected]

Jerry Loo

Director

Recruit Inc Pte Ltd

Reg No: R1550439

EA Licence No: 14C7334

We regret that only shortlisted candidates will be notified.

• Assists the Security Manager to organise the Security Department in such a manner as to fulfil the requirements of security as set forth by the Management and to advises Management on security matters.
• Monitors the performance of the Security Supervisor and Security Officer to ensure that they discharge their duties according to instructions.
• Attends Security and Workplace Safety and Health Committee meeting.
• Keeps surveillance on potential criminals, touts, vice activities and errant staff and takes appropriate remedial action.
• Conducts impartial investigations into complaints/cases affecting guests/staff.
• Performs routine checks and maintains peace and order within the hotel premises.
• Participates in planning, co-ordinating and controlling of security coverage for special functions & events.
• Assists in training of security personnel to impart job knowledge, skills and to update on new security measures.

Requirements:

1. Candidate must possess a valid PLRD license and completed all necessary training.

2. At least 3 years of working experience in the hospitality industry or equivalent.

3. Strong interpersonal and communication skills.

4. Knowledge of fire safety and first aid would be an advantage.

5. Able to work shifts including weekends and public holidays.

Jobs Responsibilities

• Managing relationships and new business development with corporations
• Maximizing profitability from portfolios assigned.
• Analyzing credit risk, documentation and setting up of credit facilities, and execution of transactions
• Coordinating with relevant divisions and departments, and other branches to provide global financial solution to customers.

Job Requirements

• Corporate Banking experience is a must
• Min. 3-5 years of experience as corporate RM or ARM

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English

ACCOUNT MANAGER

We believe in Extraordinary.

At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you.

As an Account Manager, you ensure all aspects of a project or program are successfully delivered to the client. You have experience successfully leading small to medium sized projects and/or assisting in the development and delivery of larger, more complex projects.

You've developed close relationships with clients and are growing as a strategic partner and advisor, managing increasingly complex situations.

You’ll be an organized team player who loves to build strong relationships internally and externally. The ideal candidate loves to problem solve and manage complex projects and logistics in a team-based, fast paced environment.

What you’ll be doing

Great work and client service

• Owns projects and work streams, oversees profitability, and provides ongoing status updates to Account Director and/or client lead
• Manage project process from opportunity brief to strategy development to creative through execution
• Ensure that appropriate measurement metrics are in place to meet client’s business needs
• Ensure clear and timely communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/action items, including project change notifications
• Build relationships with mid-level clients

Growing the Business

• Identify incremental organic growth opportunities with clients and guide the development, writing and presentation of proposals for these opportunities including scopes of work, schedules, and staffing plans
• Drive effective solutions for client(s), their industry, organization, and business issues
• Represent the agency, effectively communicating and selling agency ideas and recommending solutions
• Assists new business process and project manages development of capabilities decks and case studies
• Supports new business process and owns development of capabilities decks and case studies

Growing People

• Delegate to, coach and oversee junior team members on execution of all programs

Culture

• Demonstrates an understanding of the value of creating a diverse, equitable, and inclusive work environment. Actively supports and engages in creating and sustaining a workplace that fosters creativity and innovation.

If you can do all that, you have what it takes. It might help if…

• 4 years of relevant experience required.
• Ability to create strong relationships with internal and external teams.
• Ability to multitask and prioritize requests for multiple team members and self.
• Strong project management, organizational and communication skills required.
• Must have problem-solving and time management skills.
• Ability to work effectively in a team environment with diverse perspectives.
• Proficiency with Microsoft Office suite (e.g., Word, Excel, and PowerPoint).
• Self-motivated with excellent problem-solving skills.
• Ability to work in a fast-paced environment under tight deadlines is necessary.
• Maintains composure under pressure and feels comfortable juggling different priorities.

Last but not least, we believe in diversity, equity and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.

About the Role:

Do you dream of crafting seamless and delightful experiences for hotel guests? Are you passionate about leveraging technology to elevate the hospitality industry? A leading technology company is seeking a talented and driven Product Manager to join their team and shape the future of guest-centric solutions. In this role, you'll be the driving force behind innovative products that transform how guests interact with hotels, from the moment they book a room to the time they check out.

What You'll Do:

• Become a Hospitality Expert: Immerse yourself in the world of hotel guests. Understand their needs, pain points, and desires to identify opportunities for product innovation.
• Visionary Leader: Develop and champion a compelling product vision that resonates with both internal teams and key stakeholders in the hotel industry.
• Market Strategist: Conduct thorough market research to determine optimal product pricing and positioning within the competitive landscape.
• Product Architect: Translate your product strategy into detailed requirements, user flows, and prototypes tailored specifically for the hotel sector.
• Prioritization Expert: Prioritize product features and development activities based on their potential impact on hotel operations and guest satisfaction.
• Collaboration Guru: Work closely with engineering, sales, and marketing teams to ensure seamless product development and launch execution.
• Growth Driver: Drive product adoption within the hotel industry by building relationships with key decision-makers and showcasing the value of your solutions.
• Customer Advocate: Actively seek feedback from hotel partners and guests to continuously improve and refine your product offerings.

What You'll Bring:

• Proven Experience: Demonstrated success in product management, ideally within the hospitality or technology sector.
• Guest-Centric Approach: A deep understanding of the hotel guest journey and a passion for creating exceptional experiences.
• Strategic Thinker: Ability to develop and articulate product strategies that align with business goals and market trends.
• Technical Acumen: Solid understanding of software development and web technologies relevant to the hospitality industry.
• Problem Solver: A proactive and resourceful approach to tackling challenges and finding creative solutions.
• Communication Master: Excellent written and verbal communication skills, with the ability to effectively convey complex information to diverse audiences.

Bonus Points:

• Degree in Hotel Management, Computer Science, Engineering, or a related field.

Responsibilities:

· Responsible for the specific industry business develop and sales in local market.

· Prospect, identify, qualify, and target accounts fitting the industry before and after market account profile.

· Conducts regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer.

· Meet sales and activity performance goals, including weekly pipeline report by opportunity. Prepare reports and communicate monthly summary of wins, losses, inhibitors and net-new opportunities

· Responsible for customer relationship development and management.

· Collaborate with various practices and functions to ensure local alignment with region / global strategies.

Requirements:

· Candidate must possess at least Bachelor Degree in any field.

· Minimum 3-5 years of sales or account manager experience in ICT industry.

· An expert in client / partner management with cross disciplinary experience in business strategy and account management

· Able to analyze sales performance metrics, have good negotiation skills and the ability to build and foster long-term relationships with customers.

· Solid personal presence to act as an effective influencer and negotiator at the most senior levels of client management

· Excellent understanding of IT strategy, the related issues facing CIOs and their decision processes.

· Successful track record of achieving significant growth in revenues within a major client account.

· Experience of strategic account planning with practical knowledge of developing complex account plans and implementing them.

· An effective communicator, able to provide excellent leadership and motivation for the team whilst working effectively as a team player with the sales and delivery teams.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: Central

We’re looking for a Project Manager to join our S&S APAC Project Management team in Singapore.

As a Project Manager you’ll be responsible for managing projects end to end.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

• Manage Projects end to end
• Manage customer NPS for the assigned project
• Manage P&L for the assigned project
• Lead a project team of multiple stakeholders for assigned projects
• Manage risks of the assigned project

Your qualifications

• Bachelors / Masters in Engineering or Technology (Electrical, Electronics, IT)
• CAPM, PMP or any other Project Management certifications
• 5+ years' experience in running projects as an independent Project Manager
• Experience in handling commercial as well as technical aspects of the project
• Team leading capabilities

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description & Requirements

1.Assist the restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties.

2.Perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

3.Provide excellent customer service at all time and ability to handle feedback. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4.Manage and oversee operations for the restaurant to ensure smooth operating.

5.Maintain a high standard of personal hygiene and appearance at all time

7.Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas.

8.Any other ad hoc duties as assigned by the Manager.

Requirements:

1.Minimum 3 years of working experience in F&B industry

2.Able to work under pressure in a fast paced, dynamic and challenging work environment

3.Able to work split shift, weekends and public holidays

4.Customer oriented, service focus, responsible and positive working attitude

5.Good command of English and Mandarin (in order to communicate with Mandarin speaking customers).

Salary up to $4000 (commensurate with experience)

Benefits:

Annual Leave up to 18 days

Medical Reimbursement

Performance increment

Meal allowance

Night transport provided for late night work.

Staff discount

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description

• Assist in managing daily operations of the hotel club, including the front desk and guest services,
• Ensure that all facilities are clean, well-maintained, and meet quality standards.
• Coordinate with maintenance and housekeeping to address any issues promptly.
• Address guest inquiries, concerns, and complaints in a professional and timely manner.
• Ensure high levels of guest satisfaction and resolve issues to enhance the guest experience.
• Promote club services and amenities to guests.

Reqiurements

• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Ability to multitask and manage time effectively.
• Problem-solving skills and the ability to handle stressful situations.

Job Title: HR and Admin Manager

Job Summary:

The HR and Admin Manager is responsible for overseeing all aspects of human resources practices and processes. This role involves managing recruitment, employee relations, performance management, training and development, and administrative tasks. The HR and Admin Manager ensures the smooth running of the HR department and contributes to its growth and effectiveness in supporting the overall business strategy.

Key Responsibilities:

Human Resources Management:

• Recruitment and Staffing:
• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.
• Employee Relations:
• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.
• Performance Management:
• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.
• Training and Development:
• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.
• Compensation and Benefits:
• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.
• HR Policies and Compliance:
• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Administrative Management:

• Office Administration:
• Oversee the daily operations of the office, including facilities management and supplies.
• Ensure a safe, clean, and efficient working environment.
• Manage vendor relationships and service contracts.
• Records and Documentation:
• Maintain accurate and up-to-date employee records and HR documentation.
• Ensure confidentiality and security of employee information.
• Prepare and submit required reports and documentation to regulatory authorities.
• Event Planning:
• Organize and coordinate company events, meetings, and functions.
• Manage logistics, budgets, and vendor relationships for events.

Qualifications:

• Education: Degree or Diploma in Business Administration, or a related field.
• Experience: Minimum of 5 years of experience in HR and administrative roles.
• Skills:
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent communication, interpersonal, and negotiation skills.
• Strong organizational and time management skills.
• Ability to handle confidential information with discretion.
• Problem-solving and decision-making abilities.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

SENIOR ACCOUNT MANAGER

We believe in Extraordinary.

At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you.

As a Senior Account Manager, you ensure all aspects of a project or program are successfully delivered to the client. You have experience successfully leading medium to large sized projects and assisting in the development and delivery of larger, more complex projects.

You've developed close relationships with clients and are growing as a strategic partner and advisor, managing increasingly complex situations.

You’ll be an organized team player who loves to build strong relationships internally and externally. The ideal candidate loves to problem solve and manage complex projects and logistics in a team-based, fast paced environment.

What you’ll be doing

Great work and client service

• Owns projects and work streams, oversees profitability, and provides ongoing status updates to Account Director and/or client lead
• Manage project process from opportunity brief to strategy development to creative through execution
• Ensure that appropriate measurement metrics are in place to meet client’s business needs
• Ensure clear and timely communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/action items, including project change notifications
• Build relationships with mid-level clients

Growing the Business

• Identify incremental organic growth opportunities with clients and guide the development, writing and presentation of proposals for these opportunities including scopes of work, schedules, and staffing plans
• Drive effective solutions for client(s), their industry, organization, and business issues
• Represent the agency, effectively communicating and selling agency ideas and recommending solutions
• Assists new business process and project manages development of capabilities decks and case studies
• Supports new business process and owns development of capabilities decks and case studies

Growing People

• Delegate to, coach and oversee junior team members on execution of all programs

Culture

• Demonstrates an understanding of the value of creating a diverse, equitable, and inclusive work environment. Actively supports and engages in creating and sustaining a workplace that fosters creativity and innovation.

If you can do all that, you have what it takes. It might help if…

• 6-8 years of relevant experience required.
• Ability to create strong relationships with internal and external teams.
• Ability to multitask and prioritize requests for multiple team members and self.
• Strong project management, organizational and communication skills required.
• Must have problem-solving and time management skills.
• Ability to work effectively in a team environment with diverse perspectives.
• Proficiency with Microsoft Office suite (e.g., Word, Excel, and PowerPoint).
• Self-motivated with excellent problem-solving skills.
• Ability to work in a fast-paced environment under tight deadlines is necessary.
• Maintains composure under pressure and feels comfortable juggling different priorities.

Last but not least, we believe in diversity, equity and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.

Job Descriptions

• Oversee hotel telephone operations, including staffing, scheduling, and performance management.
• Train, mentor, and evaluate telephone operators to ensure high standards of customer service.
• Develop and implement procedures and best practices to improve efficiency and guest satisfaction.
• Monitor call metrics and analyze data to identify trends, areas for improvement, and opportunities for increased performance.
• Handle escalated guest issues and complex reservations, providing effective solutions and maintaining positive guest relations.
• Collaborate with other hotel departments to ensure smooth coordination and information flow.

Requirements

• Proven experience in a call center management role, preferably within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Able to work rotating shifts, weekends and public holidays

Job Description

• Support the Housekeeping Department in ensuring that the guest experience is in line with the expectations of the Hotel.
• Assists daily in preparation of work assignments, schedules, staffing and payroll to ensure maximum efficiency.
• Inspect public areas, guest rooms, and back of the house and ensure adherence to the standard of the hotel.
• Responds to guests’ special requests, needs and concerns and accommodate to ensure optimal level of guest satisfaction.
• Assist with all annual performance management plans and employee reviews.

Job Requirements

• Minimum 3 years of experience in hotel housekeeping environment
• Strong organizational, managerial and communication skills
• Experience with hotel PM, Opera Cloud is desirable

Job Responsibilities:

• Assist in the implementation of the specific objectives and stratgies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist in the organizing, implementation and review of all Spices activities to keep the brand promise to its guests
• Assist in implementing the Hotel and Spices policies, procedures and standards as spelled out in the F&B Operations Manual and provide feedback for improvement
• Assist in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section.
• Conduct training for subordinates to achieve Spice's set standards and to enable Hosts to keep brand promise
• Co-lead Spices to achieve (or exceed) set standards, monthly budget targets and keep the brand promise
• Promote revenue generation initiatives and managing all sectional expenses

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Good interpersonal skills
• Able to work independently and in a team