Job Description & Requirements

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently

• Proven work experience or similar role

• Proven customer service experience as a manager

• Able to work night shift, weekend and public holiday

Responsibilities

• In-charge of overall store day-to-day operations and ensure smooth operations
• Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.
• Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.
• Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.
• Assist in store promotional events and campaigns with the corporate team.
• Roster planning.
• Ad hoc duties as assigned.

Requirements

• Diploma in any discipline
• At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button or send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Developing long-term business relationships
• Finding new business that fits sales parameters
• Making prospecting calls consistently
• Reporting and reviewing sales performance to ensure we meet sales targets (monthly, quarterly, and annually)
• Making on-site and field presentations to potential clients
• Consistently meeting or exceeding sales goals; and using SalesForce effectively.

These are the requirements for this position:

• Preferably from the shipping industry
• Strong background in shipping with relevant international experience