Job Summary

Sunrise Shares Holdings is seeking a skilled and strategic HR Manager to lead and manage the company’s human resource functions. This role involves overseeing recruitment, employee relations, performance management, training, and compliance. The HR Manager will play a pivotal role in building a positive work environment and aligning HR initiatives with business goals, supporting the company’s growth.

Key Responsibilities

1. Recruitment and Talent Acquisition:Develop and execute recruitment strategies to attract top talent.
   Manage end-to-end recruitment processes, including job postings, interviews, and onboarding.
   
2. Employee Relations:Foster a positive and inclusive workplace culture.
   Address employee concerns, mediate disputes, and implement conflict resolution strategies.
   
3. Performance Management:Design and manage performance evaluation systems.
   Provide coaching and support to managers on performance improvement plans.
   
4. Learning and Development:Identify training needs and coordinate employee development programs.
   Support career growth initiatives and succession planning.
   
5. HR Policies and Compliance:Develop and update HR policies and procedures to ensure compliance with local labor laws and regulations.
   Oversee payroll, benefits administration, and employee records.
   
6. Strategic HR Planning:Partner with senior management to align HR strategies with business objectives.
   Analyze HR metrics to drive decision-making and improve organizational performance.
   
7. HR Operations Management:Ensure smooth day-to-day HR operations, including leave management and employee engagement activities.
   Manage external HR service providers and vendors as needed.
   

Key Requirements

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 3 years of HR management experience, preferably in a corporate setting.
• Strong knowledge of Singapore labor laws and HR best practices.
• Excellent interpersonal, communication, and leadership skills.
• Proven ability to manage multiple priorities and work in a fast-paced environment.
• Proficiency in HRIS systems and Microsoft Office Suite.
• HR certification (e.g., SHRM, CIPD) is a plus.

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time

Job Requirements

• Minimum of 5 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Competency in Microsoft Office applications (Excel, Word and PowerPoint)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

More Jobs at: www.blueboxjobs.com

Job Responsibilities

• To lead in BIM implementation, Standards, Modelling workflow & methodologies.
• To liaise with Project Manager on BIM implementation based on Project Need & requirement.
• To prepare, execute and maintain the BIM Execution Plan (BEP).
• To have good understanding of the project requirements and ensure its delivery.
• To handle Design Development, contract documentation, Authority submissions, pre-consultation, site meetings and project meetings.
• To monitor and ensure drawing submission schedule is achieved.
• To manage process of exchange and coordination of BIM model with Consultants, Clients and stakeholders.

Job Requirements

• Possess at least Bachelor’s Degree / Post Graduate Diploma in Engineering or equivalent.
• Certification course on BIM Management.
• Minimum 8 years of working experience in BIM Management.
• Detailed Engineering knowledge with design and Engineering experience.
• Detailed knowledge of Singapore code of Practices, regulations and specifications for the construction industry.
• Resourcefulness and ability to perform to perform under pressure.
• Excellent communication skills.

Progress Monitoring, Excellent Communication Skills, Revit, Quality Control, BIM, Drawing, delivering on time, 3D Modelling, Eye for Details, Navisworks

Roles & Responsibilities

Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

· Examine food and beverage preparation

· Ensure quality control for food and service

• manage shop staff and arrange store work schedule.

• Beverage preparation such as tea, ice cream and other kitchen duties.

• Cashier and counter duties as assigned.

• Maintaining the overall cleanliness and tidiness of work areas.

• Be involved in the opening and closing of the store (depending on the shift).

• Other job tasks related to outlet operation

Working Days:

6 days

Working Hours:

12:30pm -- 11:00PM

10:30PM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

We are seeking an experienced Restaurant Manager to lead our team and ensure a consistently positive dining experience. The ideal candidate will have a strong understanding of restaurant operations, including staff management, training, and maintaining high food standards. They will also be responsible for developing a positive brand image through excellent customer service and a strong understanding of restaurant protocol. We are looking for a professional with a positive attitude who is passionate about contributing to the growth and success of our restaurant and its employees. The successful candidate will have a consistent work history and a proven ability to lead and contribute as an individual contributor.

Objectives of this role

· Oversee restaurant operations and ensure a smooth flow

· Maintain a positive restaurant culture

· Create work schedules that align with the restaurant’s needs

· Ensure proper compliance with restaurant hygiene regulations

· Train new employees to help them meet the restaurant’s expectations

· Interact with diners and build positive rapport with different types of people

Responsibilities

· Manage and keep up smooth restaurant operations

· Assist in hiring, screening, interview, and shortlisting.

· Supervise both kitchen and Service members, providing necessary feedback and advice.

· Grievances handling, member counselling, and support members' wellness

· Write daily budget reports on both revenue and costs

· Communicate with diners and mitigate potential conflicts

· Organize and take stock of restaurant supplies

· Maintain and monitor weekly and monthly payroll for Part-time members.

· Ability to control manpower costs within the budget for each outlet.

Skills and qualifications

· Proven relevant work experience in a restaurant setting

· Demonstrated customer service skills

· Understanding of financial, Marketing, and HR management

· Strong knowledge of restaurant management software

· IT Savvy.

· Proficiency in English and Mandarin (able to communicate with Chinese Guests/team members).

· Ability to memorize and explain the restaurant’s menu

· Willingness to work flexible hours as and when needed.

- Willing to run both outlets (Millenia Walk and Star Vista).

Work Arrangement: 5 days per week (2 days off but not fixed)

Working hours between 10.30 am and 10.00 pm

Sun& Mon ends at 9.00 pm. Tue to Sat ends at 9.30 pm or before 10.00 pm

Break time 1.5 hours (Millenia Walk) and 2 hours (Star Vista)

• Well Established Company
• Basic $5000 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• Bachelor’s degree in Mechanical Engineering
• Min 5 years of relevant working experience and knowledge
• Strong planning, people management, analytical and problem solving skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Overseeing daily business operations.
• Training low-level managers and staff.
• Supervising departmental heads. This often includes areas such as hiring, training and managing the performance of each employee
• Assisting line managers with hiring, training and managing the performance of each employee
• Creating and managing budgets.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.

General Manager Requirements:

• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.
• Solid financial knowledge, able to fully understand the financial report and make decisions from financial perspective.
• Able to work shifts, weekends and Public Holidays

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional Engineering Board
• At least 12 years of design experience or design management experiece.

• Developing growth strategies and plans

• Managing and retaining relationships with existing clients

• Increasing client base

• Having an in-depth knowledge of business products and value proposition

• Writing business proposals

• Negotiating with stakeholders

• Identifying and mapping business strengths and customer needs

• Researching business opportunities and viable income streams

• Following industry trends locally and internationally

• Drafting and reviewing contracts

• Reporting on successes and areas needing improvements

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables
• to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project
• works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the
• relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on
• technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact
• Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and
• when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to
• ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil
• and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional
• Engineering Board
• At least 12 years of design experience or design management experiece.

Job Description & Requirements

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

* People who are looking for a place for career growth and providing professional service are encouraged to apply

* Attractive remuneration and benefit package

* Position available at different locations

Job Duties and Responsibilities

• Responsible for the day-to-day operation of the building / condominium.
  Supervise and coordinate all maintenance and administrative staff assigned to the building / condominium
• Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.
• Leads a team of personnel of providing maintenance, finance, security, fire safety and car park management.
  Ensure all contract works/ routine servicing are carried out accordingly as specified in their contracts agreement.
  Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender
  Co-ordinate council meetings and general meetings.
• Perform other duties as assigned by the Executive Director

1.Formulate an overall sales plan according to the company's strategic planning;

2.According to the overall sales plan, formulate annual/monthly product sales objectives, formulate sales strategies, and complete sales tasks;

3.Develop, establish and maintain local customers, keep abreast of customer needs, and promote company product;

4: Responsible for company brand promotion and enhance the company's influence in the local market;

5: Establish and maintain customer relationships, establish relationships with decision makers of important customer to increase sales volume;

6: To bidding, contract prepare , review and sign contract ,performance follow-up and customer coordination;

7: Sales payment management to ensure timely recovery of payment;

8: Complete other tasks assigned by the company.

1. Incharge of various project assignment , leading a team to ensure smooth operation of event or activities.
2. Training of new staff on operation system.
3. Labour cost planning and event management.

1. Energetic with relevant experience in cleaning industry.
2. Excellence team work and good computer knowledge.
3. Strong team leadership.
4. Bilingual and able to communicate with all level.

Job Description:

• Oversee and coordinate daily construction activities to ensure alignment with project plans, designs, and technical specifications.
• Lead the project team in planning and executing day-to-day activities.
• Manage materials and labor to ensure the project stays on schedule and within budget.
• Monitor and regulate the schedule and quality performance of all subcontractors.
• Collaborate with consultants on design analysis, approvals, and addressing technical issues.
• Conduct regular site progress meetings with clients and consultants, and supervise work progress.
• Enforce consistent environmental, safety, and health practices.
• Ensure the project is completed within the specified time, budget, and quality standards.

Job requirements:

• Recognized degree in Engineering, Construction Management, or a related field
• Min. 10 years of project management experience in the building and civil work experience in Singapore.
• Strong written and oral communication skills.
• Strong interpersonal skills and a team-oriented mindset.
• Possess good leadership qualities.
• Good positive working attitude, self-motivated and responsible.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Responsibilities:

• Manage daily QA duties and the QA Testing Team
• Develop and implement quality practices in methodologies and processes
• Manage and support multiple QA projects
• Develop QA plan and timeline
• Recommend improvement to processes and practices to IT management and application team

Job Qualifications

• Bachelor’s Degree in Science/Engineering or relevant field.
• Minimum 5 years of working experience in quality assurance.
• Track record of managing a QA team.

Working Location: Outram

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie | R1548888

People Profilers Pte Ltd | 10C3804

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Job Description:

• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Keeping customers happy and handling complaints.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

Job Description:

• Oversee the service of all food & beverages.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• To ensure excellent customer satisfaction and enhance customer experience.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

Job Description A Cafe Manager is responsible for overseeing the daily operations of a cafe, including managing staff, ordering supplies, and ensuring excellent customer service. They coordinate with vendors, track finances, and maintain cleanliness.

Responsibilities:

• Managing day-to-day operations of the cafe
• Hiring and onboarding new wait staff and baristas
• Training employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications:

• Work experience as a Cafe Manager or Barista
• Hands-on experience with professional coffee machines
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude

A Cafe Manager is responsible for overseeing the daily operations of a cafe, including managing staff, ordering supplies, and ensuring excellent customer service. They coordinate with vendors, track finances, and maintain cleanliness.

Responsibilities

• Managing day-to-day operations of the cafe
• Hiring and onboarding new wait staff and baristas
• Training employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications:

• Work experience as a Cafe Manager or barista
• Hands-on experience with professional coffee machines
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided