Leading property developer in Southeast Asia, known for its innovative and sustainable real estate projects. With a focus on creating communities.

• Leasing/Real Estate Global International Property Developer
• Good learning opportunities, great team working environment, stable company
• Retail/Office Commercial Leasing, come with a proven track record + team sup.

Responsibilities

• Participate in the leasing and planning of a Grade A office building
• Create and implement marketing and leasing strategies
• Work with agents to gather market insights and provide updates on the office portfolio
• Conduct viewings with corporate tenants, negotiate RFPs and lease agreements, and handle tenancy-related matters
• Contribute to tenant engagement initiatives and develop marketing materials/tools
• Prepare reports on office rentals, tenancy schedules, and market prospects
• Conduct market research to identify industry trends
• Assist in the development of marketing materials and resources
• Foster strong relationships and networks with real estate consultants, tenants, partners, vendors, and agents

Requirements

• Bachelor’s degree in any discipline; preference for degrees in Real Estate.
• Over 5 years of experience in leasing, real estate, or property management, ideally in Retail or Office leasing.
• Experience in team management.
• Demonstrated success in negotiating lease agreements and achieving occupancy goals.
• Strong communication, presentation, and negotiation skills.
• Ability to collaborate effectively with cross-functional teams and build solid relationships.
• Highly organized, detail-oriented, and capable of managing multiple leasing activities at once.
• Results-oriented mindset with a proven track record of meeting leasing objectives and deadlines.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

• Be part of a renowned chemcial MNC company
• Attractive Benefits

Duties & Responsibilities:

• Accountable for budget and policy recommendations
• Direct a variety of human resources related programs to ensure that the organization’s current and future human resource requirements are met and that employees are recruited, managed, organized, trained, evaluated, and rewarded in accordance with organization’s human resource strategy.
• These programs may include recruitment, training and development, compensation/remuneration, benefits, performance evaluation, organizational development, relocation, equal employment/affirmative action, health, safety and employee wellness, payroll, employee communications and employment/industrial/labour relations.

Key Activities

• Liaise with functional or operational area managers to develop and implement local human resource strategies that are appropriate for their business needs, but consistent with the organization’s overall human resource strategy.
• Evaluate the organization’s future workforce needs in order to recommend changes to the organizations’ human resource programs to meet these needs.
• Lead, direct, evaluate and develop a team of human resource professionals to ensure that the organization’s human resource strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards.
• Experience in recruitment management. In addition to the day-to-day managerial function, the role will incorporate strategic and policy development aspects that will have medium term consequences on the operation of the function and perhaps impact elements of organization performance.
• Establish and maintain the human resource planning, control and reporting activities.
• Responsible for the activities related to the process of payroll, aiming at guaranteeing the correct payment of employee within company parameters and according to current legislation.

Requirements:

• At least 7 – 10 years of HR related experience (Manufacturing industry is a plus)
• Relevant University Degree
• Good interpersonal and communications skills

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for an experienced and empathetic Customer Service Manager to lead and elevate our customer support operations. This role is critical to ensuring a seamless and positive experience for all customers, reflecting Sunnystep’s commitment to comfort, sustainability, and exceptional service. The Customer Service Manager will oversee a team of support specialists, manage customer inquiries, and implement strategies to enhance satisfaction and loyalty.

You will also be responsible for:

• Customer Service Leadership
  Develop and implement a customer service strategy aligned with Sunnystep’s brand values and business goals.
  Lead, mentor, and motivate the customer service team to deliver exceptional support.
  Set and monitor performance metrics to ensure high-quality service and operational efficiency.
• Customer Support Operations
  Oversee daily customer interactions across all touchpoints, including email, phone, live chat, and social media.
  Handle escalated customer concerns with professionalism and a solutions-oriented approach.
  Ensure prompt resolution of customer issues, maintaining a balance between customer satisfaction and business needs.
• Customer Feedback and Insights
  Collect and analyze customer feedback to identify pain points and opportunities for improvement.
  Collaborate with cross-functional teams to address recurring issues and enhance the customer journey.
  Advocate for the customer by sharing insights that guide product development and service improvements.
• Process Optimization
  Continuously improve customer service processes, workflows, and tools to enhance efficiency and effectiveness.
  Implement systems for tracking and reporting customer service KPIs, such as response time, resolution time, and satisfaction scores.
  Ensure compliance with company policies and procedures in all customer interactions.
• Training and Development
  Develop and deliver training programs to upskill the customer service team on products, brand values, and customer engagement techniques.
  Foster a culture of continuous learning and professional growth within the team.
  Keep the team updated on new product launches, policies, and processes.
• Technology and Tools Management
  Evaluate and implement customer support software and tools to streamline operations.
  Ensure the team leverages CRM systems to maintain accurate records of customer interactions.
  Stay updated on emerging trends in customer service technology to recommend enhancements.

We would want to speak with you if you are / have –

• Experience: 5+ years in customer service, with at least 2 years in a leadership role. Experience in footwear, retail, or lifestyle brands is a plus.
• Customer-Focused: Deep understanding of delivering exceptional customer experiences and building customer loyalty.
• Problem-Solving: Strong ability to resolve issues effectively and efficiently.
• Leadership: Proven track record of managing and developing high-performing teams.
• Communication: Excellent verbal and written communication skills, with the ability to convey empathy and professionalism.
• Technical Skills: Familiarity with customer support tools (e.g., Zendesk, Salesforce, or similar) and analytics platforms.
• Education: Bachelor’s degree in Business, Communications, or a related field preferred.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Job Purpose

To be responsible for all the lease documentation of the commercial activities managed by Stellar Lifestyle.

Responsibilities

• Ensure efficiency and effectiveness in lease management/administration
• Deep understanding of commercial lease documentation and processes
• Manage the leases and information in real estate specific management system to ensure timely and accurate billing
• Ensure compliance to policy and all work instructions
• Oversee arrears management through close monitoring of payments
• Experience in managing and implementation of Point of Sales System and the collection of variable rent
• Manage enforcement of Landlord’s rights under tenancy agreements where necessary, including liaison with internal and external legal counsel
• Conduct process-reviews, to streamline processes to achieve high efficiency in work processes.
• Prepare monthly/ quarterly report and analysis for lease related activities

Qualifications & Work Experience

• Degree in Real Estate/Building or related qualifications preferred
• Min 8 years of experience in retail property leasing/marketing preferred
• Experience in handling lease management matters in a supervisory capacity preferred
• Prior knowledge in local planning regulations and land laws would be an advantage

Skills

• Positive, professional approach with a strong emphasis on providing excellent customer service
• Resourceful, self-driven and able to perform effectively in a dynamic and fast paced environment
• Meticulous with strong analytical ability
• Proficient in Microsoft Office

Working Details:

5 or 6 days,

Working location : Central Area (Orchard Road)

Jobs Scope:

• Perform different hair spa services.
• Take care of working equipment and sample inventory of products
• Manage and keep the room cleaned and stocked
• Respond to all customer questions, needs and wants
• Suggest treatments to customers based on their needs
• Upsell when appropriate
• Adhere to hygiene standards and health and safety regulations
• Stay up to date with latest trends and best practices
• Attend relevant training

Requirements:

• Intermediate English speaking skill require to communicate with customer.

Job Description

• Ensure high guest satisfaction to build loyalty and return business
• Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities
• Handles staff rostering for baggage and concierge department
• Trains, motivates and coaches staff
• Anticipating guest needs and requests, and creating memorable experiences through personalized service
• Responding to requests or complaints made by guests in professional and polite manner in order to guarantee guest satisfaction.
• Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a leader in displaying outstanding hospitality skills.
• Empowers team members to provide excellent guest service.
• Provides services that are above and beyond for guest satisfaction and retention.
• Maintain a strong relationship with all departments to support hotel operations and goals and to expedite the resolution of any problem that may arise through the general operations of the hotel.
• Regularly review and analyze guest feedback, conducting surveys and utilizing guest satisfaction metrics to drive improvements.
• Implementing procedures/guest recognition program, communicating and ensuring the process.
• Actively conduct and deliver training contents to constantly refresh the team members on the SOPs, service best practices and others.
• Continuously refine service standards and SOPs; communicate these to team members to ensure compliance.
• Maintain high visibility in public areas during peak hours.
• Coordinates and ensure smooth baggage and item delivery and collection for guest stay
• Brief department of any upcoming activities
• Handles activities taking place in the hotel and familiarizes with the VIP/group arrivals/departures, etc
• Ensure safety and hygiene in work areas
• Is familiar with all hotel emergency procedures

Job Requirement

• At least 2 years of experience in a similar capacity
• Well-groomed with excellent interpersonal and communication skills
• Positive work attitude, able to work independently and in a team

Responsibilities

· Prospect, build, develop and manage relationships with potential new clients

· Possess good prospects qualification

· Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ

· Participate as a key stakeholder in pricing strategy

· Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients

· Organise technology demonstration events to showcase capabilities and engage potential customers

· Handle sales cadence where required

Requirements

· Degree in Engineering or Business

· More than 5 years’ experience in Sales and leading a team

· Prior experience in Government sector will be an added advantage

· Good working knowledge of MS Office

· Aptitude in articulating business proposals and plans to key stakeholders

· Hands-on experience with Salesforce software is a plus

· Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

1. Operational Management: Manage daily store operations
   Ensure the store meets financial and performance goals, including sales, profitability, and customer satisfaction.
   Monitor inventory levels and weekly stock taking at 3 warehouse at industrial area.
   
2. Customer Service:Promote and ensure excellent customer service by resolving customer complaints 24/7 everyday.
   Establish and maintain customer service standards to ensure a consistent and high-quality experience.
   
3. Sales and Marketing:Collaborate with marketing teams to implement promotional campaigns and drive sales.
   
4. Compliance and Risk Management:
   Conduct regular audits to ensure inventory accuracy and minimize loss.

Required Skills and Qualifications:

• Proven experience in retail management or operations, with at least 10 years in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze sales and operational data to make informed decisions.
• Excellent organizational and time-management skills.
• Knowledge of inventory management, budgeting, and financial reporting.
• Ability to adapt to changing market conditions and customer needs.

Education:

• A bachelor’s degree in business administration, retail management, tourism or a related field is preferred.

Work Environment:

• Daily travel between locations for stocktaking and audit. The role will require working weekends, holidays, and evenings.

This role requires hands-on management to ensure the retail operations run effectively and profitably.

- Oversee the complete scope of project and site management.

- Check and prepare site reports, designs, and drawings.

- Collaborate with other engineers, surveyors, clients, and subcontractors.

- Ensure that all project personnel receive an appropriate orientation to the organization and the project.

- Maintain accurate and up-to-date project documentation, including contracts, reports and permits.

- Prepare and manage project budgets, ensuring that costs are controlled and remain within allocated limits.

Qualifications:

-Degree or diploma in a relevant Engineering discipline.

- At least 8 years of post-graduate experience in project management.

- Ability to manage projects independently.

- Strong problem-solving and ability to provide technical advice

COMPANY DESCRIPTION

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world's leading container shipping lines. We are a privately-owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of 850 container vessels and 5 aircraft with an intake capacity of circa 24.5 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients' cargo almost anywhere in the world.    

Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service we're globally recognized for, offering customers peace-of-mind that we will be on-hand to help whenever we are needed. 

An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Trade Manager, Export.

RESPONSIBILITIES

We Offer

You will embark on a great journey with excellent career development opportunities in a global organization. As Trade Manager, Export, you are responsible for developing, maintaining and expanding MSC's customer base in Singapore by promoting MSC's services as a brand, executing MSC's business plans, providing strong customer service to clients, as well as administering Southeast Asia's daily booking prospects.

Key Responsibilities

Reporting to the Commercial Manager, your main responsibilities are to increase MSC's market presence by canvasing cargoes for all trades lanes to achieve budgeted lifting. Besides maintaining current clientele base and increasing MSC market presence, responsibilities include all nominations, forecasting and allocations, as well as be responsive to ensure immediate coordination on rate requests and approvals between sales team and GVA Liner desk. Your key responsibilities include:

• Responsible for trade in space management and rate filing with Geneva Line managers, and market benchmarking.

• Responsible for balance of OCA/DCA/Global Tender / VIP account fulfilment

• Coordinate and execute liner strategy and business plan.

• Responsible for respective trade's week/monthly/yearly budget fulfilment.

• Maintain current clientele and increase MSC market presence;

• Responsible for all nominations / forecasting / allocation;

• Achieve close level of support with top clients through daily contact.

• Promote myMSC eCommerce system to customers for online booking, cargo tracking and other related activities, including instant quote.

• Monitor cargo booking on daily basis to ensure allocation are met for your assigned trade;

• Ensure all rates under the final booking list are fill accurately, completely, and timely in TMS.

• Manage all FOB activities include liaising with POD agent on weekly prospect, space utilization and availability;

• Cargo selection to ensure balance of high / low paying cargo for respective trades daily according to Geneva business plan;

• Timely weekly sales and market reports submission to Geneva.

• Maintain high accuracy of rates filing internally and externally (with respective authorities).

Who We Are Looking For

• Minimum Degree in any discipline

• Minimum 5 to 7 years of experience in service-related industry

• Strong MS Office software application, including Excel and Powerpoint

• Portnet (preferred)

• Strong written & spoken English Skill

• Good Communication and Interpersonal skill

• Customer Orientated

• Team Player

• Self -driven with the passion to deal with people

• Able to work independently

• Meticulous with eye for details

• Adaptable to changes and requirements

Application Deadline

If you are up for the challenge, you could be our new colleague!

Please send updated CV by clicking on the Apply Now button.

Kindly indicate your current availability period, current salary & expected salary when you submit your application.

We are a family-run business seeking the ideal candidate to oversee our operations. We offer a welcoming and supportive work environment, with many of our team members having been with us for years. We also offer bonus for exceeding revenue targets.

Operational Management:

• Oversee daily restaurant operations, including opening and closing procedures, inventory management, and vendor relations.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor and maintain equipment, facilities, and overall cleanliness
• Ensure that supply of ingredients are always of quality
• Be responsible for the management of the delivery platforms, and keep the menu updated

Customer Experience:

• Maintain high standards of customer service, addressing complaints and resolving issues promptly.
• Work with team to create a welcoming and enjoyable dining experience
• Implement initiatives to enhance guest satisfaction and loyalty.

Food Prep and Food Service

• Support food prep requirements
• Serve customers and clear tables
• Be able to coordinate large delivery orders

Financial Oversight:

• Manage budgets, control costs, and maximize profitability.
• Analyze monthly PnL reports, including sales and labor costs, to identify opportunities for improvement.
• Work with the management to develop strategies for increasing revenue and reducing expenses.

Marketing and Promotion:

• Support promotional campaigns and events to drive traffic and revenue.
• Collaborate on social media and marketing strategies to enhance the restaurant's presence.

As my client continue to grow rapidly in the DC application, this role is newly created to strategize and aggressively drive the UPS OEMs business in the APAC (exclude China and India) region, achieving assigned revenue targets.

RESPONSIBILITIES:

• Act as the primary point of contact for UPS OEMs and selected DC Key Accounts, collaborating internally to champion customers’ needs and drive outcomes.
• Create AOP for individual UPS OEMs together with HQ and regularly track progress.
• Actively pitch my client's DC solutions to increase market awareness and acceptance.
• Provide prompt support to UPS OEMs or customers during project process.
• Liaising with product/technical teams from factories, regional technical team.
• Regularly update activities via CRM platform (Sales force) to track revenue and opportunities pipeline.
• Provide accurate monthly sales forecast to HOD.

REQUIREMENTS

• Electrical Engineering Bachelor’s Degree Preferred.
• DCD (Data Center) certification will be advantageous.
• At least 5 years of regional technical sales experience in DC / UPS applications.
• Battery and UPS/Charger Systems and BMS relevant field experiences will be advantageous.
• Strong DC technical background for specification purposes.
• Strong networks with UPS OEMs/end-users.
• Good presentation skills.
• Full working proficiency in English.
• Ability to work independently and as a team player.
• Regional travel (30%) is required.

Interested applicants, click APPLY NOW or text +65 81570929 for fast response. Only shortlisted applicants will be notified

Benny Teo Jie Yi

Reg No:R1876853

EA License No: 23C2072

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Description of Division/Branch

The Regional Coordination Team under the Service Management Division (SMD) of KSL oversees service coordination and effective implementation of KidSTART programmes across the different regional clusters, and also oversees service management of Hospitals and cross-regional partners/stakeholders. The Team also spearheads, monitors and coordinates operational planning within SMD and across KidSTART Agencies (KSAs).

Key Responsibilities

1. Service Coordination

• Lead in the coordination and support of SMD’s Regional Teams as well as across the five KidSTART regions
• Oversee the planning, alignment, development and implementation of protocols across agencies, case planning and case allocations to SMD, KSAs and amongst practitioners
• Support and coordinate manpower planning, documentation, reports verification, SSNet Accounts, etc. to enhance service delivery
• Coordinate KidSTART operations across the regional teams and the implementing agencies
• Lead in the review and streamlining of work processes to improve service quality, accessibility and efficiency across KSL and KSAs
• Work with other KSL Divisions on KSL wide initiatives to support children from low-income families

2. Service Development

• Develop SMD’s Workplan, budget and operational planning to deliver the programme
• Oversee and follow up on operational requirements of the funding agreement with ECDA
• Develop workflows, processes, and SOPs to ensure consistent and quality KidSTART programme implementation
• Oversee manpower planning and projections and track caseloads and manpower deployment
• Gather, organise, interpret and report on operational datasets and insights from the data collated
• Strengthen programme delivery by implementing agencies

3. Competencies

• Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships
• At least 5 years’ working experience in the social service, non-profit or community sectors
• Knowledge of Excel, Power BI, Tableau and other relevant programmes.
• Strong in data analytical and data processing skills
• Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage
• Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions
• Able to work well in a fast-paced and dynamic start-up environment
• Confident, effective and collaborative team-player with strong interpersonal skills

Our client, an Insurance company, is hiring for a Policy Servicing Operations Manager to supporting policy servicing for global markets and HNW clients. Key responsibilities include preparing policy reviews, managing insurer statements, coordinating payments, and identifying process improvements. This position offers a dynamic environment and the opportunity to work with a global network of private banks and financial institutions.

Our Ideal Candidate:

• 4+ years of relevant experience in Policy Admin and/or after sales service for Life Insurance, preferably for HNW clients
• Strong organizational skills
• Fluency in English and Chinese is required to liase with external stakeholders in China
• Diploma / Bachelor’s Degree / Professional Degree or equivalent, any field

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified Data provided is for recruitment purposes only.

Business Registration Number: 200611680D.
License Number: 10C5117 EA Registration Number: R23114042

RESPONSIBILITY (KPI)

This role reports to Operations Manager and provide day to day leadership presence for a team of outlet personnel (examples: Branch Manager, Supervisor, Consultant, Stylist, Therapist, Customer Service Officer, etc).

• Lead the outlets to achieve assigned KPIs, including

1. Total sales per month per outlet
2. Customer $ per total sales
3. Success rate %
4. Customer $ per new sales
5. Recurring sales $
6. Referral sales $

• Partner with Operations Manager to develop sales strategies and any other operations planning
• Perform personal sales consultation to keep sales skills abreast to contribute to Outlet Sales.
• Ensure outlet’s operation is aligned with SOPs(examples: POS, P&L, Staff Management, etc) through the assigned Outlet’s Branch Manager
• Manage and resolve dispute due to sales related issues in outlets
• Maintain customer satisfaction and manage customer complaints
• Improve sales performance for existing staff performance via providing continuous training and coaching
• Support of continuous staff learning
• Be constructive and productive in feedback
• Collaborate and build strong relationship with other departments/outlets
• Lead the outlet staff in philosophy learning and application to enhance team efficiency
• Any other duties that may be assigned to the Employee from time to time

Requirements:

• Ability to maintain consistency in meeting KPI and/or set goals
• Open mindset in accepting responsibilities and changes
• Ability to lead, inspire/develop interest/ enthusiasm others
• Proficient in Microsoft Office
• Good Data and information analysis skills
• 5 years’ relevant working experience with proven Sales Achievement (>=$80k personal sales performance; >= $250k single outlet sales KPI and/or >=$380k combined outlets’ sales KPI) in similar industries
• Strong communication and interpersonal skills
• Ability to speak and read Chinese to converse with Chinese speaking clients and coworkers
• Sales driven and sales result oriented
• Able to deliver results under pressure and in a dynamic working environment

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

The Role - Executive Assistant Manager

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred

• Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Managerial experience in Customer Service or equivalent.

Responsibilities:

• Lead a team of Guest Services staff
• Attend to guests’ needs and enquiries.
• Handles checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.

Requirements:

• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays when necessary
• Candidates with servicing experience can apply. Salary will commensurate with experience
• Staff duty meal will be provided

KidSTART Singapore Ltd. (KSL) is a non-profit organization, incorporated as a Company Limited by Guarantee under the Ministry of Social and Family Development (MSF) in Sep 2020 to support low-income families with children 0-6 years old in child development, especially through the KidSTART programme.

Description of Division/Branch

The Community Engagement team will oversee engagement with community partners and volunteers. Through strong relationship building with community partners, the team’s goal will be to seek opportunities to grow community support via community and/or volunteer led programmes and volunteer stewardship. The programmes, activities and initiatives led by the team will support KidSTART’s strategic thrust of strong parent-child relationships, recruitment of children to hit 80% of eligible children per cohort and building of a coordinated ecosystem of support from community partners.

Responsibilities

Engagement with Community partners

1. Work with community partners such as government bodies, statutory boards, social service agencies, self-help groups, religious bodies and associations to co-create and deliver initiatives to support parent-child relationships and engagements.
2. Oversee all community engagements in the various KSAs and ensure alignment in efforts
3. Recruit, train, engage and deploy volunteers to fill programme needs.
4. Develop Community Engagement policies and protocols that can be translated to social service agencies supporting KidSTART programmes.
5. Ensure clear KPIs are drawn for each community led initiative or programme.

Cross department collaborations

1. Work with Programme teams (Service Management & Programme Planning) to ensure cohesive engagements with community partners.
2. Work with C&E Partnership team to ensure alignment in work streams (eg: Calling out of activities to families, calling out of volunteers, database management of beneficiaries’ data and information)
3. Work with Strategic Communications team on communications plans to support community led initiatives, programmes or volunteer call outs.

Volunteer Management

1. Maintain and grow volunteer base through outreach to individuals and community-based organisations.
2. Develop & oversee volunteer management policies, practices, and processes.
3. Execute and evaluate volunteer publicity and recruitment efforts, orientation, training, volunteer recognition and engagement activities.
4. Ensure sustainability assessment of volunteers and evaluate the effectiveness of volunteers/volunteer partnerships.

Qualifications/Competencies

• At least 5 years of stakeholder engagement, partnership and/or community engagement and volunteer management experience
• Able to lead and handle projects timely and effectively with an eye for details.
• Excellent independent team player with good interpersonal and communication skills.
• Good facilitation skills and ability to engage and influence different stakeholders.
• Proficiency in a mother tongue language is an advantage.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Reporting Structure

Reports to Deputy Director, Strategic Planning.


Key Responsibilities

• To participate in the development and implementation of SAL’s strategic plans, including monitoring the execution of action plans, tracking and reporting of corporate KPIs.
• To engage and communicate KPIs and targets to relevant stakeholders to ensure alignment across the organisation to achieve the desired goals and outcomes.
• To conceptualise, organise and manage appropriate strategic planning activities for SAL senior leadership, including management planning retreats, annual strategic reviews, etc.
• To assist in data visualization / analytical cross-divisional projects and development of analytics literacy program including research, creating material for workshop and providing administrative support.
• To design, analyse and interpret data set / results related to various types of studies with calculations and formulas to ensure accuracy and support corporate decision-making.
• To manage the Strategic Planning Department’s budget.
• To provide secretariat support and follow-through for key project meetings (such as SAL’s strategic project committees, special work groups, etc.).
• To perform any other functions and special projects as assigned.

Skills & Qualifications

• Bachelor’s Business/Economic/IT related degree with at least 5 - 7 years’ relevant working experience. Those with experience in strategic/ corporate planning, statistics and data analytics are welcome to apply.
• Familiarity with the legal industry and the use of data analytical & statistical analysis software will be an added advantage.
• Strong planning, critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e., written and spoken).
• Able to work under pressure and to meet tight timelines.
• Able to multi-task and work well independently or in a team.

Please include your expected salary and last drawn salary in your application. The level of offer and appointment designation will commensurate with the applicant’s relevant experience and track records. The successful candidate will be offered a 2-year contract in the first instance.

Job Description

Birmingham Academy is aggressively expanding and we are seeking a responsibleStudent Recruitment Manager to join our private learning institution. As a key member of our team, you will be responsible for recruiting both local and international students and providing exceptional aftersales services.

Responsibilities:

1. Student Recruitment: Implement effective sales and marketing strategies to attract and recruit local and international students for our diploma and higher courses.
2. Lead Generation: Develop and maintain relationships with potential students, parents, educational consultants, and partner institutions to generate leads and referrals.
3. Admissions Process: Guide prospective students through the admissions process, including conducting consultations, providing accurate course information, and assisting with application procedures.
4. Conversion Management: Follow up on leads and inquiries promptly and efficiently, addressing any concerns or queries to convert them into enrolled students.
5. Relationship Building: Establish and maintain strong relationships with educational agents, schools, and other relevant stakeholders to enhance student recruitment efforts.
6. Market Research: Stay updated on market trends, competitor analysis, and industry developments to identify opportunities for growth and improvement in student recruitment strategies.
7. Assist in the processing of course applications according to EduTrust Guideline.
8. Manage Chinese parents/students enquiries and conduct pre-course couselling in Mandrain.
9. Perform any other responsibility assigned by the reporting manager and the management team.

Requirement:

• Minimumly Bachelor degree with 2 years sales experience in related education industry;
• Experience in recruiting international students will only be considered
• Experience in China market will only be considered
• Excellent communication and interpersonal skills
• Highly efficient, able to multi-task and accurate in data entry
• Professional, meticulous, detail-oriented and able to work in a fast environment

Remuneration:

Basic + Commission

JOB OVERVIEW

The Sales Account Manager will focus on driving business growth by prospecting new customers, managing and nurturing relationships with existing clients, and closing deals to meet and exceed sales targets. This role is pivotal in expanding the customer base and ensuring customer satisfaction, while effectively collaborating with cross-functional teams to deliver seamless service and support. The Sales Account Manager will be responsible for the full sales cycle, from lead generation to final sales, ensuring all customer needs are met with urgency and accuracy.

JOB ROLES & RESPONSIBILITIES

1) Account Development and Sales Expansion

• Develop new accounts and expand customers base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.

2) Sales Strategy and Execution

• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed sales targets.

3) Sales Process Management

• Ensure the entire sales process is executed with urgency and accuracy: RFQ, quote, order processing, and fulfillment.

4) CRM and Documentation

• Accurately document and update prospecting activity and new sales opportunities in our proprietary CRM.

5) Collaboration and Coordination

• Collaborate with cross-functional teams to ensure seamless delivery of products and services.

6) Industry Awareness and Opportunity Identification

• Stay abreast of industry trends and market developments to identify growth opportunities.

7) Performance Tracking and Reporting

• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Marketing, Supply Chain, or a related field.
• Proven track record of success in B2B sales in a similar role is preferred, but not mandatory.
• Energetic, strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Willingness to travel as needed to meet business objectives (10%).

WHY JOIN US

• Fast-Growing Industry Leader: Be part of the fastest-growing global distributor in the electronics components industry.
• Career Advancement Opportunities: Gain invaluable experience and grow within a dynamic organization.
• Collaborative Environment: Work alongside a supportive team committed to excellence and innovation.
• Employee-Focused Culture: Join a workplace that values your contributions and supports your development.

Responsibilities

• Handle incoming sales leads through to completion of contracts.
• Lead corporate sales initiatives for new properties.
• Identify and hunt for new corporate clients (B2B) while maintaining existing relationships.
• Conduct engaging property viewings that effectively showcase unique customer experience.
• Executing the Sales strategy.
• Managing the customer experience from lead generation through to move-in and retention.
• Actively gather market and industry insights to share to identify business opportunities and present upwards.
• Participation in trade shows, familiarisation trips, client entertainment and industry events.

Requirements

• At least 2-3 years of experience in Sales or Leasing is essential, you MUST come from a Hotel, Hospitality, Serviced Apartment background. Experience in a B2B environment is REQUIRED.
• Must be responsible, self-motivated, detail-oriented, and capable of working independently.
• Strong problem-solving, communication, and interpersonal skills are crucial.
• Excellent negotiation and presentation skills are required.
• Proactive and enthusiastic individual.
• This role is only open to Singaporean candidates with valid working rights.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.