Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

Minimum 8+ years of experience working as part of Payments Technology solution at an IT company, in the role of Project Manager / Test Manager / Delivery Manager.

Must have played a technical lead or Test Manager role for at least 4 year for a full life cycle of application design and development including participation in initial discussion on requirements

PRIMARY SKILL:

• Project Management / Test Management with PMP certification • Exposure to Payments Technology

• Knowledge of Global Payments Processing like SWIFT, Clearing systems (e.g. RTGS, ACH, etc) Should have worked in end-to-end implementation of an IT solution in one of the above Functional areas. Exposure and experience in Payments or Cash Management products like Fundtech’s GPP, GCP, Dovetail or Clear2Pay OPF, Polaris Intellect Suite, etc

SPECIFICATIONS:

Ability to initiate new project or take over existing project

• Work on estimations, planning, scheduling and control

• Capable of delivering in a multi-shore model.

• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs

• Experience with multiple payments and cash management products like Fundtech, Clear2Pay, ACI, Montran, Dovetail

• Strong Project Management skills with at least 6+ years of PM experience working within a Global (time zone separated) team

• Good understanding of Banking domain

• Strong understanding of Project Management concepts, SDLC methodologies and Operating models (Agile and Waterfall)

• Exposure to defining Testing Approach, create and schedule testing activities and meet deadlines.

• Exposure to working with various vendors, internal & external stakeholders to carry out various testing activities to completion.

• Exposure to HPQC, JIRA or other defect management tools

• Experience in NFR testing

• Experience in Test Automation & Tools like QTP, LISA etc

• Managed projects on different technology platforms i.e. Legacy (mainframes) or Open systems (.Net, Java, etc), on different Operating systems (Windows, Unix, Linux)

• Expertise in using Microsoft Office Project for creating and maintain project plans and MS Office Tool Suite (including Outlook, PowerPoint and Excel)

• Excellent presentations skills, ability to communicate in a clear and concise manner

• Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution

• Work with Shared Services Organizations

• Support RFI / RFP and support the sales process

GOOD TO HAVE:

• PMO experience

• Good knowledge in PL SQL and Unix Scripting, C, C++, J2EE, STRUTS and any EAI

RESPONSIBILITIES:

Testing engagement management

• IT Test Delivery both Functional and Non-functional

• Stakeholder management

• Management Reporting

• Enable creation of payments technology domain capabilities, both solution offerings and delivery skills

• Partner with development managers to ensure projects have a time, cost and delivery plan and deliver high quality software to plan as a result of proactive planning and mitigation of issues

• Work closely with Business Analyst to correctly and completely define Business requirements

• Stakeholder Management, Scope Management, Risk Monitoring and Mitigation

• Project and program level tracking and reporting (including task/ milestone tracking, resourcing, risks and issues, WSR)

• Implement software quality assurance initiatives for projects within Payments

• Assess the impact of changes on existing business and technology processes as well as other interfacing systems

• Adhere to toolsets and procedures and embrace them with their project management skills

• Plan and monitor financial budgets, forecasting and metrics to measure project health

• Management reporting including creation, collation and publishing of regional and functional dashboards

• Creation and maintenance of SharePoint sites

• Work with geographically dispersed teams

• Co-ordinate development and implementation of project management best practices to improve overall efficiency and productivity of delivery teams

【Job Description】

Contract Management

- Manage yearly outsourcing reviews, including scope preparation and information gathering.

- Ensure compliance with local regulatory requirements and internal policies.

- Conduct and manage independent or third-party reviews for data center hosting services.

- Set and monitor Service Level Agreements (SLAs) for resolution times and overall performance.

- Oversee internal and external audits, including evidence collection and findings closure.

Budget Management

- Forecast and consolidate budget requirements for new financial years.

- Monitor monthly expenses and analyze reports to justify cost changes.

- Process invoices, track spending, and perform budget variance analysis.

- Ensure data center expenses do not exceed the annual budget.

Policy and Procedure Development

- Identify and implement new procedures related to data center operations.

- Draft procedures for access requests, installation, and device management.

- Develop a data center handbook for vendors and staff.

- Provide training on data center rules and regulations.

Human Resource Management

- Conduct yearly reviews of support structure, roles, and responsibilities.

- Manage manpower, including contractors and secondees, with contract renewals and shift arrangements.

Inventory Management

- Maintain detailed data center and rack layout diagrams.

- Track data center assets, including servers, storage, network devices, and security equipment.

- Manage space planning for cage and rack layouts.

- Conduct yearly inventory reviews.

Device Management

- Oversee asset tagging, daily inspections, and tool management.

- Monitor operations to prevent mishandling and ensure device functionality.

- Manage equipment registration, installation, and decommissioning.

Backup Tape Management

- Handle daily management of backup tapes, including inventory and storage.

Cabling Management

- Manage patch panel and power cabling installation, documentation, and maintenance.

- Oversee network cabling management, including testing, repairs, and deployment.

Security Management

- Control access card and rack key management, including logs and reviews.

- Monitor security through CCTV recordings and access checks.

【Job Requirements】

1. Bachelor’s degree or an equivalent qualification.

2. A minimum of five years’ experience in DC Management, preferably within a banking environment.

3. Proficient in English (and Japanese if you can) with excellent verbal and written communication skills.

4. Strong interpersonal abilities, fostering trust and teamwork.

5. Analytical mindset with the capability to simplify complex issues for understanding.

6. Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.

7. ITIL Certified and other relevant certificates (good to have).

Key Responsibilities:*

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

A Day In The Life:

• Develop, produce and deliver events on time and within budget
• Schedule, communicate and adhere to timelines set with priorities for every projects
• Maintain good relationships with suppliers and clients
• Manage logistics to ensure projects are efficiently delivered with delighted experience for clients
• Ensure excellent customer service and quality deliver

Who We Are Looking For:

• Diploma in Event Management or equivalent
• Minimum 2 years project management in events
• Self-motivated and result-oriented
• Strong interpersonal and communication skills

Salary will commensurate with candidate's work experience and qualification

Join our elite team at Belmond and become an ambassador for luxury experiences that set us apart. We are in search of an exceptional sales professional to elevate our market presence in China and drive significant growth through strategic relationship management.

Role Overview:

In this pivotal role, you will be at the forefront of crafting exclusive travel narratives for high-end clientele. Your mission will be to cultivate existing partnerships while seeking out lucrative new accounts within trade and corporate sectors.

Primary Responsibilities Include:

- Implement proactive account management strategies to exceed challenging revenue targets.

- Collaborate with our distinguished sales leadership in China to tap into emerging market segments.

- Educate potential clients about our exquisite portfolio using all tools available, including Power BI Microsoft analytics and OSC database management.

- Align closely with property based sales teams to ensure cohesive strategy execution and lead conversion efforts.

- Carry out comprehensive market analysis, engage in luxury focused trade shows, and maintain up to date product knowledge enhancing your territory’s conversion ratios.

What You Bring:

- Bachelor’s degree is preferred; however, hands-on experience holds significant value.

- At least 5 years of solid B2B sales experience within luxury business practices.

- A proven track record demonstrating selling skills with a results-driven approach.

- Customer-centric mindset with deep familiarity with Belmond's properties and offerings.

- Knowledgeable about B2B distribution channels along with standard commercial strategies.

- Exceptional bilingual communication abilities in English and Mandarin are essential for success.

- Proficiency in utilizing Microsoft Office suite tools effectively.

What We Offer:

- Belmond takes pride in nurturing its talent pool as much as pampering its guests.

- As part of our full-time team:

• You will benefit from a comprehensive package aimed at promoting your well-being and professional growth.
• Enjoy competitive salaries complemented by a spectrum of benefits designed around your health and happiness.

At Belmond, each journey we craft is as remarkable as the individuals who compose our team.

We invite you to bring your passion for excellence to an environment where your talents can soar.

Embark on this exhilarating career path by submitting your resume alongside a compelling cover letter that echoes our pursuit of unparalleled service standards.

This is your moment.

Apply now — your adventure with Belmond awaits!

The Belmond & LVMH Family

We are proud to be part of LVMH and the Belmond global collection of iconic hotels, trains, and river cruises, which create exceptional experiences worldwide. When you join Belmond, you join an international family of history-rich hotels and breathtaking destinations where our employees are at the heart of the Belmond experience.

We are seeking a Product Manager (Subscriptions) to be responsible for accelerating the growth of pandapro, our subscriptions offering with exclusive benefits, across foodpanda markets. Partnering with engineering, design, data, marketing and commercial teams, you will be building a product that offers a unique value proposition for our customers, vendors and the platform.

What's on the menu:

• Setting the vision, product strategy and roadmap to drive growth and business impact.
• Defining metrics to measure the health and success of your products and initiatives.
• Running experiments to support your product decisions with data. 
• Identifying and executing on opportunities to optimise acquisition funnel and improving user onboarding.  
• Understanding user needs and building delightful user experiences in collaboration with the design team.
• Aligning with business stakeholders and other product teams to drive meaningful outcomes and ensuring cohesive user experience.
• Leading product execution and helping your squad members thrive. 
• Working closely with the engineering teams across products to build scalable and robust solutions. 
• Keeping apprised of innovations and trends in the industry as well as emerging technologies, and inspire teams to stay ahead of the curve.

• 
  
  • Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Job Purpose

Ensure that the handling of hazardous cargo in DHL Global Forwarding is consistently compliant to all legal guidelines and requirements. The Dangerous Goods Manager is responsible for making sure safe and compliant handling of Dangerous Goods according to global protocols in coordination with relevant stakeholders within a specific region.

This also entails functioning as an intermediary between the global DG team and the country organisations as well as monitoring consistent training.

The role is responsible for both Air Freight and Ocean Freight and requires active collaboration and alignment with the operations functions in both products.

Key Tasks

- Collaborate with global Dangerous Goods manager to facilitate needs and requirements from countries within specific region

- Support countries with implementation of global Dangerous Goods standards and their individual training needs

- Monitor application of global Dangerour Goods standards, identify gaps or non-compliance issues and work with relevant stakeholders to address them

- Provide support on issues and problems for less established country organisations

- Conduct risk assessments to identify potential hazards associated with the handling and transportation of dangerous goods within the region. Alert risks to global team and implement strategies to mitigate risks.

- DG user management and coordination on regional level

- Produce regional DG reports as specified and agreed on with global team

- Collect feedback from country organisations and align with global team to ensure continouus improvement of functional processes

- Monitor changes in DG regulations on country and / or regional level and notify global team if impacting global framework / processes

- Lead regular update meetings with country DG managers across the region to enhance communication across geographies and ensure regulatory compliance

- Align with regional Marketing & Sales for Dangerous Goods specific matters

- Collaborate with stakeholders at all levels to understand their needs, gather requirements, and manage expectations

- Stay updated on industry trends: Stay informed about industry best practices, rules and regulations, emerging technologies, and trends in digitalization to ensure the organization remains competitive, innovative and compliant.

Differentiator (skills, experience, knowledge)

- Industry knowledge and experience: Solid understanding of the specifics of the forwarding industry including (but not limited to) rules and regulations, industry practices etc.

- Extensive expertise in the transport of Dangerous Goods and strong understanding of import regulations, customs procedures, and documentation requirements

- Project management expertise: strong project management skills, effectively planning, organizing, and executing projects from start to finish.

- Business acumen: Deep understanding of the organization's business goals and objectives, allowing the person to align technology solutions with strategic initiatives and drive value for the business.

- Technical knowledge: Solid understanding of technology and IT systems, enabling effective communication and collaboration with technical teams, as well as informed decision making regarding solution design and implementation.

- Stakeholder management: Building and maintaining relationships with stakeholders at all levels, including business leaders, clients, vendors, and internal teams. Effective expectations management and alignment throughout the solution delivery process.

- Problem-solving skills: Adept at identifying and resolving issues - strong analytical and problem-solving abilities, enabling the person to make informed decisions and find innovative solutions.

- Communication and leadership: They possess excellent communication skills, both verbal and written, and can effectively lead and motivate cross-functional teams to achieve project objectives. They can effectively communicate complex technical concepts to non-technical stakeholders.

Stakeholders

- Convince other subject matter experts to accept new concepts, practices, and approaches

- May cooperate with and coordinate 3rd parties e.g. external service providers

- Build strong, trusting cross-functional relationships with DHL managers

- Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders

- Provide technical guidance to line managers and employees

Management Responsibility

- Individual contributor who may manage two or fewer employees

- May direct the work of other lower level professionals or manage processes and programs

- Coach, review and delegate work to lower level professionals

Education/Qualification Requirements

- Bachelor Degree or equivalent experience/qualification

- More than 6 years relevant experience preferably in forwarding logistic and process improvement

- Preferably supervisory or team lead experience

- Work experience in the Asia Pacific region would be a distinct advantage

Description:

Experience Level: Senior (10-15 years)

Key Responsibilities:

Lead end-to-end delivery of large-scale programs, including application portfolio migration, post-merger integration, and data migration.
Collaborate with cross-functional teams to ensure seamless integration and alignment of business and technology objectives.
Manage stakeholder relationships at all levels, providing clear communication and updates on project progress.
Navigate and lead change management activities, ensuring smooth transitions and minimal disruptions.
Prepare and deliver high-quality presentations and reports for executive leadership.

Qualifications:
10-15 years of experience in program management, with a focus on delivering complex projects in the Insurance industry.
Proven expertise in managing application portfolio migration, post-merger integration, and data migration initiatives.
Strong stakeholder management skills, with the ability to influence and drive consensus across diverse teams.
Excellent presentation and communication skills.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

 As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you will love this opportunity as Business Development Manager at Civica

As Business Development Manager, you'll have the opportunity to work with an exciting & well-established client base in Singapore. You'll be positioned in a regional role, allowing for growth and development.

As a primary business lead, you will be responsible for cultivating new relationships and maintaining existing ones for allocated accounts, driving customer retention, and actively generating leads and will represent the business in Singapore and SE Asia across Libraries, Education and Health and other growth verticals. You will have the support of our presales team, bid team and marketing team to support sales and marketing initiatives to assist in new business and cross sell activities.

Keen to find out more about our Education and Health products? Follow the link to find out more about what you'll be working on Education and Learning Management Platform & https://www.civica.com/en-sg/product-pages/patient-level-costing-nhs/.

What you will do to be successful in this role

• Act as trusted advisor to our clients across our SG Government and GovTech partners’ space, ensuring we provide our customers with the best possible outcomes 
• Successfully sell software solutions, utilising your previous experience to deliver results 
• Ability to manage a sales pipeline, forecasts and opportunities within CRM systems 
• Ability to generate sales plans and drive effective results
• Keeps abreast of trends and lead discussions with the sectors Civica serves, software and general strategic IT directions and linking discussions
• SaaS Software solutions sales is required
• Exposure to education, libraries or Fintech domain is highly desirable

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

As an Account Manager, we look to you to proactively help your Account Director to manage both your teams and your clients to deliver the best solutions that We Are Social can offer. You will manage the day-to-day demands of your clients and it is your responsibility to ensure that your tasks are completed within given timelines, to budgets and to the exceptionally high standard expected from our clients. You need to conduct business effectively with attention to detail and accuracy in all communication either internal or external. You will also be checking on the accuracy and standards of work of your Account Executive.

We do expect you to keep abreast of the industry for emerging trends and creative practices, educating not only your own team but also the wider team here. We are looking to you to keep your Account Director and clients updated and engaged with relevant industry practice.

Your key duties will include:

• Management of the day-to-day operational activities such as:
• Coordination of social media content validation workflow based on client brand governance guidelines and platform optimization principles, including communication between client teams and internal agency teams related to this workflow
• Coordination of social media content publishing and scheduling, asset trafficking and Quality Assurance at the pre-publishing and post-publishing stages, including communication between client teams and internal agency teams in relation to this workflow
• Social media channel hygiene management such as upkeep of channel touchpoints and metadata optimisation  
• Upkeep of process checklists and platform optimization guidance
• Status and other reporting both internally and externally
• Attending client meetings
• Ensuring that all activity follows sign-off processes
• Managing the work priorities of yourself and your team
• Other ad-hoc duties assigned

What are we looking for?

• Experience owning and managing senior client relationships
• Ability to jump from the creative side of marketing to the analytical side, able to demonstrate why their ideas are analytically sound
• Understand the social media universe
• Excellent verbal and written communication skills and an ability to work individually on a project or in a team environment
• Outstanding organisational skills and the ability to handle multiple projects simultaneously while meeting deadlines
• Ability to communicate results to management in a fast-paced environment

For internal use: #LI-JT1

Company Overview

RFI Global is the global leader in data and insights for the financial services community.

Founded in 2006, RFI now has offices in four continents and is looking for fast paced, ambitious, motivated people to help realise its rapid data and geographic expansion plans.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative free thinkers can thrive.

Role Overview

The Operations Manager is a pivotal role responsible for the selection and management of outsourced Fieldwork partners. The role encompasses the end-to-end operational process related to fieldwork and data collection, ensuring the precise and seamless delivery of data files that meet the designated specifications for all projects within the assigned territory. 

Key Responsibilities

1.Vendor Management: 

• Vendor selection: Identify, evaluate, and select outsourced FW partners. 

• SLA Development: Establish and manage Service Level Agreements (SLAs) with vendors to ensure high-quality and timely service and data delivery. 

• Vendor Performance Monitoring: Regularly evaluate vendor performance against SLAs, addressing any issues and implementing improvement plans as needed. 

• Relationship Building: Foster strong, collaborative relationships with FW partners to ensure effective communication and long-term partnership success. 

 2. Operational Timeline Management: 

• Project Scheduling: Develop and manage detailed operational timelines to ensure all studies are executed on time and within budget. 

• Resource Coordination: Align regional projects with research team requirements and overall resource capacity to ensure smooth project staging and execution. 

 3. Questionnaire Management: 

• Questionnaire Ownership: Act as the primary owner of all questionnaires within the designated territory. 

• Preparation and Customization: Oversee the preparation of questionnaires, incorporating client-specific requirements into studies to ensure relevance and accuracy. 

• LOI Management: Proactively manage survey length in conjunction with the research team. 

• Survey design: Ensure best practice in survey design is implemented e.g. mobile optimisation. 

 4. Operational Process Design: 

• Process Development: Design and implement robust end to end operational processes from the receipt of the designed questionnaire through to the delivery of data. 

• Process Optimization: Continuously evaluate and optimize processes to enhance efficiency and quality of project delivery. 

• Issue Resolution: Proactively identify potential project risks and issues and implement solutions to mitigate them promptly.  

5. Sample Management: 

• Fieldwork Oversight: Monitor fieldwork activities to ensure effective sample management and adherence to study protocols. 

• Response Rate Management: Implement strategies to manage response rates.  

• KPI Monitoring: Track and analyse demographic and other core Key Performance Indicators (KPIs) to maintain sample quality, consistency and representativeness. 

• Market expert: Ensure comprehensive knowledge of the territory markets including demographics and FS positioning in order to facilitate the effective tracking of sampling and data quality through fieldwork.  

6. Sample Quality Assurance: 

• Quality Control: Ensure rigorous quality control measures are in place to maintain the integrity of the sample that reports the data. 

• Link Testing and Data Verification: Conduct thorough link testing and data checking to ensure accuracy and reliability of the data collected. 

7. Data Preparation and Delivery: 

• Data File Preparation: Prepare data files in accordance with agreed specifications inclusive of merging and weighting, ensuring they meet the required standards and expectations. 

• Final Data Review: Conduct a final review of data files to ensure completeness and accuracy before delivery to research teams. 

8. Stakeholder Collaboration: 

• Cross-Functional Coordination: Collaborate with internal teams, including research and client success to ensure seamless project execution and delivery. 

• Stakeholder Communication: Provide regular updates to senior management and key stakeholders on project status, challenges, and successes. 

• 5-7 years’ experience in an operations management role in the market research industry 

• Extensive experience in selecting, negotiating, and managing outsourced partners and vendors. 

• Proven track record of establishing and maintaining Service Level Agreements (SLAs) to ensure high-quality and timely service delivery. 

• Strong background in project management, with the ability to develop and manage detailed operational timelines. 

• Experience in coordinating multiple projects simultaneously, ensuring alignment with resource capacity and team requirements. 

• Experience in managing sample selection, fieldwork monitoring, and response rate strategies. 

• Strong background in quality control practices, particularly related to sample integrity and data accuracy. 

• Experience with link testing, data verification, and preparation of data files to meet specified standards. 

• Sector experience working with financial services data would be an advantage 

• Strong verbal and written communication skills 

• Curiosity and solution-focused thinking 

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave
• Flexible working arrangements
• Regular employee awards
• Monthly social events
• Defined training pathways for career progression
• A non-hierarchical open team environment with ready access to senior staff

Job Responsibilities

• Manage the overall delivery of the project on or ahead of time with all client expectations met.
• Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.
• Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.
• Review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.
• Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with CCCC authority and reporting frameworks and maximise the profit margin for the project.
• Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.
• Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.
• People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.
• Contribute to new business, continuous improvement and broader business activities.
• Coordinate with headquarter and site team to obtain enough resources for the projects.
• Organize a proper project management team & plan to carry out the construction works.
• Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.
• Oversee the implementation of PPVC methods, ensuring compliance with Singapore's building codes and industry standards.

Job Requirement:

• Minimum 15 years of engineering experience with Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioner of Building Control as eligible for application as a Resident Engineer or Recognised Degree in the relevant field subject to the acceptance of the Engineer.
• At least 6 years of experience in managing design and construction teams for building projects of similar scale, complexity and nature of work.

Job Responsibilities

• Manage the overall delivery of the project on or ahead of time with all client expectations met.
• Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.
• Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.
• Review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.
• Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with CCCC authority and reporting frameworks and maximise the profit margin for the project.
• Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.
• Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.
• People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.
• Contribute to new business, continuous improvement and broader business activities.
• Coordinate with headquarter and site team to obtain enough resources for the projects.
• Organize a proper project management team & plan to carry out the construction works.
• Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.
• Oversee the implementation of PPVC methods, ensuring compliance with Singapore's building codes and industry standards.

Job Requirement:

• Minimum 15 years of engineering experience with Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioner of Building Control as eligible for application as a Resident Engineer or Recognised Degree in the relevant field subject to the acceptance of the Engineer.
• At least 6 years of experience in managing design and construction teams for building projects of similar scale, complexity and nature of work.

The L2 application support analysts/engineers have ownership to resolve incidents/issues in productive environment, monitoring to ensure application availability, stability, they coordinate and work with other DevTech support units (e.g. L3 teams) in order to resolve Incidents and Problems that affect the Client services.

Your key tasks 

• Hold Accountability and End to End ownership of any product related problems which clients report via the respective ticketing systems.
• Banking functional knowledge and experience is a must specially in the area of Credit , Trading , Derivatives, transaction reporting as well as cash management & payments and this is required to resolve business transactions related issues from our wealth clients.
• to be able to handle EOD batches which are running post COB hours and to be on standby as well until the batch deliverables are fully transferred to the respective downstream of the Wealth Clients or Financial Institutions.
• Able to work in different shifts (night on-call, day shift and ad hoc weekend support).
• Apart from Incidents, to be able to handle Service requests, RFIs as well as assist Problem Manager whenever product specific support is required.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Funds Portfolio Compliance Manager - Hybrid (Internal Job Title: Fund Accounting Intmd Analyst - C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Intermediate Analyst is an intermediate level position responsible for participating in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

Responsibilities:

• Monitor the work activities to ensure timeliness and accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Process daily work in a timely and accurate manner as well as act as an escalation point for questions and research
• Review associate work and provide signoff for complex transactions or sensitive clients
• Assist in developing training materials and training employees, and act as escalation point for questions and research
• Ensure procedures and controls are followed and the integrity of the data processing environment is maintained
• Support and oversee overall fraud quality control both monetary and non-monetary
• Assist manager in identifying need for and implementing procedural changes, assist in BAU administration of team, and act as backup for manager
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of relevant experience
• Chartered Accountant /CFA/MBA
• Experience in accounting, finance, or business-related area
• Experience in fund administration, change management, and/or project management
• Demonstrated Subject Matter Expert (SME) knowledge in related area
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Communications & Media Support:

• Assist in formulating and executing communications and media plans across multiple revenue streams.
• Ensure timely and accurate delivery of communications initiatives by coordinating with relevant teams.
• Support the Director in creating positive news to drive PR value across both local and global earned media channels.
• Assist in reviewing and refining communications materials, including sales decks, in-house collateral, press materials, ad copies, and digital assets.
• Support the development of content that showcases the unique features of the hotels, convention centre, dining outlets, and spa.

Campaign & Event Management:

• Coordinate and manage the execution of communications campaigns, ensuring alignment with digital, social, email, and traditional marketing strategies.
• Assist in hosting media, bloggers, influencers, and content creators to secure positive coverage and drive revenue.
• Support the marketing and promotion of hotel-led events to achieve attendance and engagement goals.

 Market Research & Analysis:

• Collaborate with the marketing team to conduct market research, analyze consumer preferences, and monitor competitive landscapes.
• Provide insights and recommendations to improve communications strategies and support business objectives.

Partner & Industry Engagement:

• Assist the Director in establishing and nurturing partnerships with key industry players and collaborators.
• Support co-branded guest experiences through active engagement with relevant brands.

Budgeting & Reporting:

• Assist in monitoring the budget for communications campaigns, ensuring efficient use of resources and adherence to forecasts.
• Prepare regular performance reports and contribute to the analysis of campaign effectiveness.

Additional Responsibilities:

• Collaborate with the Director on special Sales & Marketing projects as needed.
• Ensure compliance with hotel and departmental policies and procedures.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for IT Project Manager

Internal Code: A24098

This is a two-year contract role

What will you do?

The scopes of the services include, but are not limited to:

• Lifecycle Management and Policy Compliance: Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Cloud Integration and Service Management: Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Testing, Compliance, and Risk Assessment: Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Vendor and Stakeholder Coordination: Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks
• Support the Board’s project officers to manage the Board’s IT systems over various stages of the system lifecycle, i.e. planning, design, development deployment, maintenance and support, in compliance with the Board’s and Whole of Government policies and procedures.
• Support the Board's Project Officers in reviewing the requirements and tender specifications for new systems proposed by the Board’s user departments to align with the Board’s policies and seeking clearances from the relevant authorities.
• Facilitate system onboarding to various cloud platforms e.g. Government Commercial Cloud (GCC), Government Commercial Cloud Plus (GCC+)
• Raise and manage service activations and requests, and manage data migration processes.
• Oversee User Acceptance Testing (UAT) and project completion.
• Review hardening, VAPT (Vulnerability Assessment and Penetration Testing), and SCR (Security Compliance Review) reports, as well as vendor's risk assessments.
• Prepare and submit the relevant documents for cybersecurity compliance.
• Review vendor reports to ensure compliance with contract requirements and IM8 standards.
• Manage third-party relationships and risk assessments.
• Assess technical feasibility of the change requests and review vendor's proposed scope of work.
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly.
• Other assigned ad-hoc or routine project administrative tasks.

What are we looking for?

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure
• Familiar with deploying and managing cloud hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure, Amazon Web Services.
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting service activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.
• Below skillsets are an advantage:
• Experience in Operational Technology (OT) and/or Industrial Control Systems (ICS)
• Relevant professional certifications such as Project Management Professional (PMP), Microsoft Azure/AWS/Google Certified Solutions Architect, CompTIA Security+, SANS GIAC Security Essentials (GSEC), (ISC)2 Certified Information Systems Security Professional (CISSP)

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Location: Bedok North

Working hours: 6 days per week

Roles & Responsibilities

Job Description

Central Kitchen Manager manages the overall performance of an organisation's central kitchen. Besides monitoring production output levels to ensure that quality levels are maintained, he is also expected to have a hand in setting up new food production standards and kitchen operation guidelines, as well as support research and development activities.

1. Manage central production operations

2. Manage compliance with food and beverage hygiene policies and procedures

3. Manage food production operations

4. Manage non-compliant quality cases

5. Monitor overall production output levels. manage inventory, monitor stock levels and conduct regular stock take

6. Maintains a high standard of hygiene and follows relevant safety and hygiene regulations,in accordance with current regulations

7. Ensure sufficient supply of ingredients for food preparation

8. Arrange and transfer supplies and equipment between storage and work areas, in accordance to Workplace Safety

9. manage kitchen staffs schedule

10. monitor kitchen peformance and KPI metrix and staff training

Requirements

1.Able to solve daily operational issues with efficiency

2.Able to communicate effectively to all levels and receptive to feedback

4.Able to work under pressure in a fast paced, dynamic and challenging work environment

5.Able to work split shift, weekends and public holidays

6. experience in central kitchen and SFA compliances

As a Senior Marketing Manager at Hubble, you will be instrumental in shaping and executing our marketing strategies to drive growth and enhance our brand presence in the built environment sector. We are looking for a purpose-driven leader who excels in guiding and inspiring a team while focusing on delivering impactful results. In this role, you will lead a talented marketing team, collaborate with key stakeholders, and apply your comprehensive marketing expertise to develop and execute campaigns that deliver increased brand awareness, lead generation, and revenue growth across diverse markets. 

• Create and implement annual marketing plans for focused markets, driving awareness, consideration, and adoption of Hubble’s integrated progress-to-payment platform for developers, main contractors, and subcontractors within the built environment. 
• Lead and inspire the marketing team to achieve strategic goals and drive high performance. Provide guidance, mentorship, and support to team members while fostering a collaborative and results-driven environment. 
• Working across the management team and partner closely with Sales, Customer Success and Product Management teams to deliver high-impact opportunities and drive revenue growth.
• Develop and execute content strategies to engage target audiences across various marketing channels. Build and nurture Hubble’s online community to enhance brand presence and customer engagement. 
• Conduct comprehensive market research and competitive analysis to develop effective go-to-market messaging and strategies. Identify opportunities and anticipate market trends to inform strategic decisions. 
• Oversee and manage digital marketing campaigns, including paid search, social media, email marketing, and content creation. Ensure campaigns are optimized for performance and ROI. 
• Organize and execute events, both online and offline. Lead topic generation, content preparation, speaker coordination, and participant invitations to ensure successful event outcomes.
• Own and manage the marketing budget, including planning, OKR setting, and tracking ROI for all campaigns. Ensure effective allocation of resources to achieve marketing goals. 
• Any other tasks assigned by the CEO.

• More than 8 years of B2B marketing experience with a focus on demand generation, lead generation, and account-based marketing. 
• Proven track record in managing an entire marketing mix and scaling multiple channels. 
• Demonstrated experience in a leadership role, including leading and mentoring a marketing team to achieve high performance.
• Ability to influence senior stakeholders and drive organisational change.
• Strong strategic thinker with excellent problem-solving skills. Detail-oriented with a proactive, flexible, and can-do attitude. 
• Previous experience in a fast moving technology or SaaS company is highly advantageous. 
• Proven track record of achieving exceptional results in digital marketing, with demonstrated experience in executing effective SEM and SEO strategies. 
• Excellent inbound Marketing and Article writing (English) capability. Bilingualism will be a huge bonus.
• Has experience building and developing large online communities.
• Familiar with MarTech platforms such as LinkedIn, Facebook, Strapi, Hubspot, Google Analytics, Ahrefs, Lusha/ZoomInfo, Canva, and Figma. Adventurous with emerging generative AI tools. 

• Hybrid work arrangements
• Engagement
• Leave benefits

• You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. 
• You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. 
• You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management
• Be customer centric, and own customer relationships from implementation onboarding to continuous productadoption across multiple departments, stakeholders, and business users (including first-level technical support).
• Create, identify and qualify upselling opportunities by maintaining regular contact with customers.
• Dedicated point of contact for product training and platform questions.
• Analyze customer behavior and data to formulate strategic engagement plans.
• Proactive strategic engagement with clients.
• Get customer feedback and feature requests for products to contribute to product development and road map.
• Maintain a high degree of advocacy, management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals, growth and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Ensure that all issues and incidents are handled and supported in a timely manner

• Minimum 5 years experience in Customer Success & Enterprise Solution delivery roles
• Bachelor's degree
• B2B software experience is preferred / Project Management experience is a plus
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills.
• Strong team, networking and relationship building skills.
• Highly organized, collaborative and detailed oriented
• Good communication skills: able to draw analogies, distill complex situations into simple concepts.
• A Strong sense of urgency and prioritization
• Solid presentation skills; ability to present and discuss strategies and technical information in a manner that builds rapport, able to persuades others, and help customers gain understanding

• Hybrid work arrangements
• Engagement
• Leave benefits

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Digital Project Manager

Internal Code: A24099

This is a two-year contract role

What will you do?

The scopes of the services include, but are not limited to:

• Lifecycle Management and Policy Compliance: Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Cloud Integration and Service Management: Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Testing, Compliance, and Risk Assessment: Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Vendor and Stakeholder Coordination: Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks
• Support the Board’s project officers to manage the Board’s IT systems over various stages of the system lifecycle, i.e. planning, design, development deployment, maintenance and support, in compliance with the Board’s and Whole of Government policies and procedures.
• Support the Board's Project Officers in reviewing the requirements and tender specifications for new systems proposed by the Board’s user departments to align with the Board’s policies and seeking clearances from the relevant authorities.
• Facilitate system onboarding to various cloud platforms e.g. Government Commercial Cloud (GCC), Government Commercial Cloud Plus (GCC+)
• Raise and manage service activations and requests, and manage data migration processes.
• Oversee User Acceptance Testing (UAT) and project completion.
• Review hardening, VAPT (Vulnerability Assessment and Penetration Testing), and SCR (Security Compliance Review) reports, as well as vendor's risk assessments.
• Prepare and submit the relevant documents for cybersecurity compliance.
• Review vendor reports to ensure compliance with contract requirements and IM8 standards.
• Manage third-party relationships and risk assessments.
• Assess technical feasibility of the change requests and review vendor's proposed scope of work.
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly.
• Other assigned ad-hoc or routine project administrative tasks.

What are we looking for?

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure
• Familiar with deploying and managing cloud hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure, Amazon Web Services.
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting service activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.
• Below skillsets are an advantage:
• Experience in Operational Technology (OT) and/or Industrial Control Systems (ICS)
• Relevant professional certifications such as Project Management Professional (PMP), Microsoft Azure/AWS/Google Certified Solutions Architect, CompTIA Security+, SANS GIAC Security Essentials (GSEC), (ISC)2 Certified Information Systems Security Professional (CISSP)

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.