Responsibilities

Provide upscale guest service experiences for clients

Ensure clients are properly greeted upon their arrival

Promptly address guests’ requests

Actively listen to and resolve complaints

Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

Manage guest relations team to ensure we comply with all standards and operating procedures

Appraise team’s performance and produce regular reports

Examine daily duties, assign tasks and check on progress

Analyze customer feedback from guests and online reviews and suggest ways to improve ratings

Establish friendly relationships with regular clients

Requirements and skills

Proven work experience as a Guest Relations Manager or similar role

Understanding of all bar management best practices and relevant laws

Proficiency in English; knowledge of other languages is a plus

Customer service drive with outstanding communication and active listening skills

Excellent problem-solving and multitasking skills

Leadership skills along with the ability to motivate a team into high performance

Ability to work flexible hours

Strong sense of responsibility and a professional presentation

The role requires the individual to perform a variety of accounting and administrative tasks. These include providing support to the different departments, assisting in the daily office needs and managing of the company’s accounts.

JOB SCOPE

Accounting

• Assist with accounts payable & receivables.
• Payroll management.
• Assist with preparing monthly and quarterly statements and reports.
• Invoice creations and submissions to the clients.
• Getting vendor invoices and updating in QuickBooks.
• GST Submission
• Prepare monthly cashflow and forecasting plan.
• Participate in quarterly and annual audits when required.
• Create and update expenses report.
• Regularly reviewing and following up outstanding payment from.
• Preparing monthly P&L report

Administration

• Support warehouse inventory management.
• General administrative duties.
• Maintaining Human Resource records.
• Maintaining efficient office administration systems.
• Maintain and organise filing system.
• Attend internal and external requests, calls, and emails.
• Attend warehouse deliveries and collections.
• Handling and sort delivery orders.
• Any other ad-hoc duties assigned time to time.

EDUCATIONAL / SKILLS QUALIFICATIONS

• Bachelor of Accounting / Bachelor of Banking and Finance / Bachelor of Business Administration
• At least 1-2 years of experience in supporting office accounts functions.
• Proficient in MS office software (Word, Excel, Outlook, and PowerPoint)
• Good English verbal and written communication skills
• Able to multi-task and operate in a fast-paced environment.
• Willing to provide additional administrative support when required.

Position Title: Retail Store Manager

Location: Paragon

Working Timing: 10am to 6pm / 10am to 8pm (5 days shift including weekends)

Why Us?

Reporting to the Director of Sales & Marketing or designate, the Sales Manager will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel.

Responsibilities:

• Responsible for designated portfolio for the hotel – industry expert in the portfolio.
• Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Versatile in selling various components for the hotel (F&B / Catering / Weddings).
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.
• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.
• Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.
• Closely following up on all business leads within a 24 hour response time line to clients.
• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.
• Familiarize with latest market trends and new business development opportunities and activities.
• Work closely with Revenue Management Team to ensure proposed rate negotiations meet the financial needs of the hotels.
• Always provide the highest quality of service to the clients.
• Practises professional account qualification on consistent basis.
• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.
• Responsible for an assigned sales target in accordance to market segment.
• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.
• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.
• Work closely with assigned buddy during absence & render assistance.
• Manages and develops relationships with key internal and external stakeholders.
• Proficient in Compset hotel champion & market intelligence.

Requirements:

• Minimum Diploma in hospitality management
• Minimum 5 years of sales experience and at least 2 years experience in a luxury hotel with proven sales track record will be of an advantage
• Relevant experience in handling Corporate/MICE/Leisure segment
• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills
• Good influencing skills and the ability to effectively deal with internal and external customers
• An excellent team player who is able to work under pressure and meeting tight deadlines
• Solid negotiation and presentation skills

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Sales Manager (Project & Export)

• Salary: S$ 7,000 - 8,000 + Commission
• Location: Potong Pasir
• Working Day & Time: 5 Days work week; 8.45am - 5.30pm
• The Sales Manager will be responsible to develop sales in 2 areas – project sales for our range of premium kitchen appliances and to manage our overseas distributors in sales development and strategy.

Job Description

Project Sales

• Approach Developers & Consultants to deliver compelling proposals for our premium range of kitchen appliances (Hob, Hood, Ovens, Refrigerators & Wine Chillers)
• Develop business and product strategies to pursue potential clients and establish new partnerships
• Conduct market research and competitive analysis to stay informed about industry trends
• To manage the project sales process from project specifications till closing

Export Sales

• Lead the sales development of our distributors thru strategies that aligns with our company objectives
• Explore and expand into new markets thru networking and developing relationship with prospective partners
• Collaborate with marketing and technical department to provide support to our distributors

Administrative

• Prepare and present sales forecast to management
• Provide regular updates and progress to the management,

Job Requirements

• Bachelor’s Degree or Diploma in Business, Sales or related field
• Minimum of 5 years sales experience; project sales experience will be an advantage
• Experienced in business plan, forecasting and budgeting
• Willingness to travel for work (at least once a month - Around Asia)

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is actively searching for a Manager, (Building Operations/ WSHO), Estates to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The incumbent will manage the day-to-day operations and maintenance of the campus, all aspects of building, workplace safety and fire safety, improvement projects which entail feasibility studies, budgeting, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover. The incumbent will drive initiatives to enhance effectiveness and efficiency of divisional policies, system and processes to support the operations and services of the University in its current campuses and the new Campus.

The responsibilities of this role are:

• Develop, review and update Environment, Health and Safety (EHS) policies and related documents in the safety management system. Formulate and administer comprehensive Risk Management and review safe work procedures.
• Enforce safety rules & regulations to ensure good and safe work environment. Conduct regular safety inspections, recommend control measures, monitor and improve WSH performance.
• Conduct and facilitate monthly safety committee meetings, coordinate and organise campaigns, trainings and WSH activities to enhance safety awareness and knowledge.
• Conduct incident and accident investigations and recommend corrective / preventive actions.
• Advise the division on matters pertaining to EHS issues and the application of licenses and liaise with the relevant authority for license and permit issues.
• Conduct and coordinate fire drills and the formation of CERTs and obtain Fire Certificate in compliance to Fire Safety Act & Regulation.
• Audit, inspect and test all fire alarm and protection systems to ensure compliance to Fire Safety Act & Regulation.
• Collate and prepare WSH reports for reporting and presentation to the HOD.
• Develop, implement, review, update emergency preparedness & response programs and procedures to protect lives and organisation assets.
• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements.
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support University's academic, administrative and student activities.
• Any other duties as assigned from time to time.

The ideal candidate will need to have the following qualities and experience:

• MOM registered WSH Officer and qualified Fire Safety Manager.
• Minimum 8 years of relevant working experience as a WSHO and FSM, preferably in the tertiary education environment with recognised Degree / Diploma, preferably occupational safety and/or environmental health or related fields.
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Possess ISO and OHSAS knowledge and implementation. Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001) will be significantly favoured.
• Proven track record in managing functions such as policy, planning and project management.
• Self-driven, resourceful team player with good analytical, communication, writing and interpersonal and change management skills.
• Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

JOB DESCRIPTION

Role: Retail Manager, APAC

About Our Client

Our client is a curator of extraordinary, independently grown spirit brands – bringing a disruptive approach to beverage distribution in APAC.

Blending an unparalleled portfolio, with notable bartenders and educators, a customer focus, and the Region’s most prominent hospitality partners.

With over 100 people in 8 offices across APAC, our client manages the exclusive distribution of a portfolio of more than 600 craft spirits, cocktail ingredients, bar tools and glassware.

Our client Points:

• APAC’s leading independent spirits company
• A collective of trusted and creative experts from the global cocktail and spirits community
• Exclusively distributing hundreds of craft spirits, cocktail ingredients, bar tools and glassware
• Collaborative hospitality projects consistently ranking in the World’s 50 Best Bars

About You

As a proactive and dynamic individual, you are passionate about building strong relationships, creating visually impactful displays, and driving sales in a competitive retail environment. Your background in retail management equips you with the ability to manage multiple stakeholders, from store personnel to key head office decision-makers. With a strong attention to detail, you excel at identifying opportunities for brand growth, creating engaging in-store experiences, and ensuring the seamless execution of merchandising strategies.

You thrive in collaborative environments, have excellent interpersonal and communication skills, and can effectively translate retail insights into actionable strategies. Your enthusiasm for the spirits industry and understanding of consumer behaviour make you an indispensable part of the team.

About the Role

As the Retail Manager for our client in Singapore, you will oversee the retail operations of our key spirits brands, ensuring optimal execution of merchandising, in-store sampling, and relationship management. Reporting to the Regional Sales Manager, you will play a pivotal role in expanding our presence and driving sales through proactive store visits, analysis, and collaboration with internal and external stakeholders.

You will be responsible for managing relationships with both store-level personnel and head office decision-makers, ensuring alignment with our client’s standards and goals. This position is critical in ensuring that our brands are presented and promoted effectively across retail channels.

Responsibilities Include (but not limited to):

General Retail Management

• Conduct regular store visits to ensure high standards of merchandising and product presentation.
• Develop and execute merchandising strategies to maximize product visibility and sales.
• Build and maintain strong relationships with store managers, retail teams, and key head office personnel.
• Identify and act on new opportunities to enhance product placement and sales performance.
• Collaborate with marketing and sales teams to plan and execute in-store promotions.

Relationship Management

• Serve as the main point of contact for retail stores, addressing any issues or inquiries promptly and professionally.
• Develop strong rapport with key retail accounts and negotiate additional opportunities for brand exposure.

In-Store Sampling and Promotions

• Plan and execute in-store sampling events to promote brand awareness and drive consumer engagement.
• Train store staff on product knowledge to ensure they effectively represent our spirits.

Reporting and Analysis

• Monitor retail performance and provide actionable insights on sales trends, customer preferences, and market opportunities.
• Create and present regular reports on retail performance metrics to internal stakeholders.

Compliance and Training

• Ensure compliance with local regulations and company standards.
• Conduct training sessions for store personnel on best practices for merchandising and customer engagement.

The Ideal Candidate:

• 2-4 years of relevant experience in retail management, preferably within the spirits, beverage, or FMCG industries.
• Strong interpersonal and communication skills with the ability to build and maintain relationships at all levels.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with retail analytics tools.
• Passion for the spirits industry is highly desirable.

Key Skills and Attributes:

• Positive energy and a “can-do” attitude.
• Ability to think strategically while paying close attention to detail.
• Strong presentation, negotiation, and problem-solving skills.
• Creativity and adaptability to develop innovative retail solutions.
• Willingness to travel regularly to visit stores and attend events.

Compensation And Benefits

• Unlimited career opportunities and growth potential within a thriving and growing group across APAC
• Attractive base salary
• Work in an unconventional office with an amazing team of passionate people
• Generous annual leave package in addition to public holidays
• Equity opportunity in the organization
• Medical insurance coverage
• Four-week paid sabbatical after 5 years of service in the company

Accela Recruitment Services Pte Ltd

EA License: 15C7529

EA Personnel No: R22107085

Job Responsibilities

This is a newly created role as the Company’s Group plans to set up a Shared Services Department.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.

• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.

• Key point of contact for the Group’s Procure-to-Payment process.

• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.

• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.

• Maintain and establish AP policies and procedures for easy guidance and implementation.

• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.

• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.

• Knowledge of Esker and Vendor Invoice Management.

• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.

• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

• This position may required to communicate with counter part in China

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Job Description
In your new role you will:

• The owner at Infineon of your applications defining and steering the global application G2M strategy as a central figure between Infineon Product Development and Regional Sales and Marketing teams.
• Grow a deep market understanding allowing you to provide guidance on application market outlook and understand the market cycle, growth potential and application match to the Infineon portfolio.
• Understanding the key technical requirements allows you to maximise the Infineon bill-of-material for the applications you own and communicate those requirements to key stakeholders in different product lines to create business cases leading to new product developments.
• To the point in communicating the value proposition of Infineon products inside your application and ability to visually benefits in comprehensive G2M collaterals.
• Be responsible to grow your applications revenue and design-win executing your G2M strategy with your regional sales and marketing organization.
• Deploy and adjust operative pricing guidelines on application level.
• Able to coordinate and drive system developments involving multiple key stakeholders like product lines, and application engineering or divisions.
• Show your wide Application know-how on global customer meetings and you will represent Infineon in both internal and external fairs and sales events.

Your Profile
You are best equipped for this task if you have:

• Degree in Engineering (e.g., Electrical, Material Science, Informatics), Marketing or similar areas; MSc or advanced degree preferred
• More than 7 years of experience in semiconductor or home appliance consumer industry with experience in a marketing/business development or application engineering role
• Broad systematic technical understanding to translate customer system requirements into semiconductor product parameters (e.g.:hardware, software, pricing)
• Proven track record of developing and executing marketing strategies, with strong understanding of market trends and customer needs
• Direct work experience in motor control, power circuits, sensors or microcontrollers is preferred
• Excellent presentation and communication skills;
• Ability to work in cross functional project teams and leadrequirement definitions
• Familiar with value and supply chain of OEM/ODM and distribution networking
• Open-mind person with strategic mind-set; excellent team player;
• Able to work under pressure, willing to travel (40%)

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

Primary Responsibilities

Team Leadership & Management

• Lead, supervise, and mentor the technical support team, fostering productivity and morale.
• Conduct regular training sessions to keep the team updated on new technologies and support protocols.
• Define clear goals, objectives, and performance expectations for team members.
• Oversee recruitment, onboarding, and performance evaluations to build a high-performing team.

Customer Support

• Ensure prompt and effective resolution of customer issues to achieve high satisfaction levels.
• Serve as an escalation point for complex or unresolved technical problems.
• Monitor customer feedback and address recurring issues proactively to improve the customer experience.
• Develop strategies to enhance customer support operations and service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement and manage ticketing systems, reporting tools, and communication platforms.
• Analyze support trends to optimize workflows, improve efficiency, and reduce resolution times.

Technical Expertise

• Maintain in-depth knowledge of the company’s products, services, and technologies.
• Guide the support team in technical troubleshooting and resolving complex issues.
• Collaborate with product and engineering teams to address recurring technical challenges and improve products.
• Stay informed about industry trends and integrate best practices into the support process.

Communication & Collaboration

• Act as a bridge between the support team and other departments, such as sales, marketing, and product development.
• Provide senior management with regular updates on team performance, customer satisfaction, and operational challenges.
• Liaise with external vendors or partners to resolve third-party technical issues.
• Effectively communicate technical concepts to non-technical audiences and stakeholders.

Strategic Planning

• Develop and implement strategies to scale support operations in alignment with business growth.
• Allocate resources efficiently to meet current and future support demands.
• Establish and enforce customer service policies that align with company objectives.

Risk Management

• Identify risks in support processes and develop strategies to mitigate them.
• Ensure compliance with regulatory standards and data protection laws.

Metrics & Reporting

• Monitor support metrics such as first-response time, resolution time, CSAT (Customer Satisfaction Score), and NPS (Net Promoter Score).
• Leverage data-driven insights to refine processes and improve service quality.

Requirements

Qualifications & Experience:

• Bachelor’s degree in Cybersecurity, Computer Science, IT, IT Engineering, Business Administration, or related fields.
• A minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on expertise in troubleshooting software, hardware, networking, and systems.
• Familiarity with ITIL frameworks or similar methodologies.

Technical Proficiency:

• Strong knowledge of Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), and Cloud Platforms (AWS, Azure, Google Cloud).
• Proficiency with helpdesk tools (e.g., Zendesk, Freshdesk), CRM platforms (e.g., Salesforce), and monitoring tools (e.g., Nagios, SolarWinds, Datadog).

Certifications (Preferred):

• CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma certifications are advantageous.

Skills:

• Exceptional leadership, goal setting, and performance management abilities.
• Strong organizational and project management skills, with a strategic mindset.
• Expertise in conflict resolution, adaptability, and working under pressure.
• Commitment to delivering high-quality service and maintaining customer satisfaction.
• Excellent communication and interpersonal skills for handling escalations professionally.

Responsibilities

• Digitalization Solution Planning: Develop comprehensive design proposals and system plans tailored to the specific needs of each operational unit. Collaborate closely with stakeholders to identify requirements and design effective solutions that align with organizational goals.
• User Requirement Analysis: Evaluate digitalization projects and clarify user requirements through in-depth analysis and collaboration with users and IT project teams. Ensure that solutions meet user needs and enhance operational efficiency.
• Progress Tracking: Monitor project progress at various stages, ensuring timelines are met and milestones achieved. Control team progress and overall process efficiency to drive successful project outcomes.
• Cross-Departmental Coordination: Coordinate project operations across departments, fostering collaboration and synergy among diverse teams. Assess actual resource allocations and optimize resource utilization for project success.
• Risk Management: Identify potential risks and issues affecting project delivery. Implement quality control measures and propose mitigation plans and solutions to address challenges proactively, ensuring project success and minimizing disruptions.
• Communication and Documentation: Prepare presentations and documents for project progress reports and relevant meetings. Communicate project updates, milestones, and outcomes effectively to stakeholders, fostering transparency and alignment.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in project management, preferably in digitalization or system implementation projects.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24673

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description:

· Lead, manage and mentor Quality team to ensure productive and high-performance work environment.

· Develop, implement, monitor and/or improve Quality framework and Standard Operating Procedures.

· Define, develop and deploy quality assurance strategy, addressing all phases of product development.

· Maintain ISO22K manual review and documentation updates (risk assessments, specifications and procedures) to comply with food safety certification, statutory requirements, customers’ food safety standards / requirement and company policies.

· Drive project initiatives to ensure compliance with Food Quality, Safety & Hygiene standards and requirements.

· Establish and align procedures to manage export production to overseas markets.

· Lead and coordinate all internal and external audit activities with relevant parties.

· Lead and conduct investigations on feedbacks and complaints from customers and ensure CAPA completion to resolve food safety / quality issues.

· Conduct Food Safety & Hygiene and HACCP training to factory employees.

· Vet and approve all local and overseas product labelling artwork to ensure compliance with regulatory guidelines.

· Monitor product integrity by conducting routine microbiological verification testing, manage the product sensory evaluation and shelf life validation.

· Monitor plant performances, drive continuous improvement plans, fostering a food safety culture environment.

· Manage the supplier management approval program for existing and onboarding of new suppliers.

· Prepare Quality and Performance reporting to Senior Management.

Job Requirements:

· Bachelor degree in Food Science/ Technology or other relevant fields.

· Professional certificates such as FSMS, Quality Auditor, Internal Auditor/ Lead Auditor.

· Strong knowledge in GMP/ HACCP/ GFSI/ ISO22000

· At least 5 years of experiences in a food manufacturing environment.

· Candidates with experience leading team preferred.

· Meticulous and possess strong drive to detect and resolve issues.

· Excellent interpersonal and communication skills.

Plan, coordinate, execute and manages the general cleaning, dishwashing and plate collecting process, monitoring cleaning logistics and supervising other plate collectors/dishwashers
Develop and manage positive relationships with client
Attending meetings with Clients and gathering feedback from stakeholders
Review work orders and ensure work assignments are done
Conduct regular On-Job-Training to ensure employees are clear of operations protocol.
Review and Make Suggestions to enhance service excellence and other operations matters
Report to the Operations Director
Any other administration/operation duties may be assigned on ad hoc basis.

Senior Sales Account Manager/ Sales Manager/ Key Account Manager/Business Development Manager

• Mon-Fri/ MNC / Precision Engineering/ Near Woodlands interchange
• Plastic Injection Moulding/ for medical device and automotive industries
• Senior Account Manager/ Key Account Manager/ Senior role

Our client is a global advanced precision engineering & manufacturing solutions provider. Due to fast expansion, they are looking for a SENIOR SALES ACCOUNT MANAGER.

• To manage and grow assigned accounts/customers across key market segments (Technology, Industrial, Automotive, and Medical) and key process technologies (plastic injection moulding, die casting, SMT/PCBA, stamping, and final assembly.
• Lead customer quotation and contract negotiation in alignment with overall business goals and objectives.
• Work effectively with Operations in Singapore, Malaysia, Thailand, and China to scale revenue, and attend to commercial matters.
• Provides regular revenue forecasts, budget planning, and business and market insights to the management team.

Requirements:

• Degree/ Diploma in Engineering or related discipline
• 8 years experience in sales management , preferably in precision engineering industry
• Experience working in plastic injection moulding, die-casting, stamping, PCBA, and assembly.
• Experience working in technology/automotive/medical/industrial markets.
• Experience in costing, quotation, and contract negotiation.
• Business savvy, excellent communicator, and able to close business deals.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Ryan Tan (EA Reg. no.: R23116422)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743

[email protected] I www.rightrecruit.com.sg

Job Duties:

The Service Lead is accountable for:

Performing all run activities in respect of the company's process, ensuring:

• The team respects the SLA (changes, incidents, requests)
• Appropriate reaction, in line with the severity of an incident or escalation.
• ITS ITIL process is dully followed (change, incident, problem management).

Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

• Escalates to management if needed
• Check if Knowledge was shared within the team and perform filed sessions.
• Enable coordination with other team (AS, Infra, Network, Build….)
• Create PSS post major incident and when improvement topic requires it

Continuous improvement of service provided by Production Engineer L2 / L3

• Enable and encourage Improvement spirit within the team by being a role model on that topics
• Ensure the team has proper time slots to make the ongoing improvement
• Promote automation / Innovation

Managing knowledge in coordination with AS community in Paris and London

• Trains Production Engineers on transferred activities for his business line (production of the applications)
• Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.
• Controls that Knowledge database is regularly updated

Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

• Act as global coordinator during DRP / WIP / main events.
• Review of major releases roadmaps with the team
• Ensure post checks are documented, performed and report is shared

By delegation from the Service manager:

Controls quality of the RUN activities for all applications of his Business Line

• Recurrent incident
• Respect of SLA
• Reports / Documentations are built with high quality
• Role model in term of mindset: CI and proactive enhancement

• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2

• Respect priorities and short/long term tasks given by Service Manager.

• Regular feedback with Service Manager are key role.

Working Hours and Shift Organization:

• Service Lead is expected to work in shifted time to be able to be onsite at the time its clients (in Paris generally) are working. Expected timings would be 2pm to 11pm Sgp time
• Few times a year, Service Lead will be required to coordinate major events (DRP or other) on site during weekends.
• Service Lead might be escalated during non-office hours

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Job Requirements:

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure
• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Roles & Responsibilities

• Take ownership of the manpower product portfolio, driving strategic product management decisions.
• Ensure precision in costing and pricing strategies during tender processes and quotations to facilitate effective management choices.
• Foster strong collaboration with various departments such as operations, finance, and sales to guarantee consistent and accurate costing.
• Develop innovative pricing strategies, conducting comprehensive scenario and sensitivity analyses to optimize product pricing.
• Perform in-depth market analysis to assess product competitiveness and identify opportunities for improvement.
• Stay informed about market trends, customer needs, and industry best practices to guide product portfolio enhancements.
• Demonstrate flexibility and adaptability by willingly taking on additional responsibilities as needed within the organization.

Skills & Requirements

• Bachelor's degree in Accounting, Finance, Mathematics, Economics, or a related discipline.
• Strong analytical skills with the ability to perform scenario and sensitivity analysis for pricing strategies.
• Excellent collaboration and communication skills to work effectively across departments.
• Detail-oriented and capable of maintaining accuracy under tight deadlines.
• Independent and self-motivated, thriving in fast-paced environments and consistently meeting deadlines.

Recognition & Award

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Highlights:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Location: East

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field.
• Minimum 5 In-Depth experience in handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your latest resume in MS Word format to [email protected] with providing the following information:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Description :

• Overall in-charge of tunnel E&M team, TBM and plant operation.
• Plan & manage the TBM, plant & machines inspection & maintenance.
• Review of TBM E&M operation parameter & to maintain it operational.
• Attend E&M meeting & inspection with client & authorities.

Requirements :

• Minimum 12 years of engineering experience with recognized degree in the relevant field, and at least 10 years of experience in managing tunnel E&M works of similar scale, complex and nature of work.

ESSENTIAL FUNCTIONS:

1. Provide detailed constructability reviews of project documents; make

recommendations.

2. Advise, consult, lead and provide feedback on the development of construction

procurement documents

3. Participate in and/or lead project evaluation and consultant selection for applicable

procurements.

4. Manage day-to-day work on projects in construction phases; coordinate and make

recommendations regarding status of work.

5. Attend and actively participate in partnering sessions with contractors, agencies,

and organizations to obtain feedback on company performance and effectiveness;

represent the company needs; and develop strong working relationships throughout the

industry.

POSITION REQUIREMENTS:

1. Civil engineering Degree

2. at least 6 years in construction management or related experience in construction projects.

3 . Ability to effectively collaborate with internal and external resources.

4. Self-directed and able to function with ease as part of a team.

5. Technically astute and strategic in thinking.

6. Strong interpersonal skills along with excellent written and verbal communication

skills.

About eGENTIC:

Hey there, welcome to eGENTIC – your global go-to for lead generation, rocking the B2C scene! We're not just a company; we're a force to be reckoned with, and we're on the lookout for a superstar to join our sales team and conquer the African markets. If you're a dynamic sales manager ready to make waves, keep reading!

Job Description:

As the Sales Maestro for South Africa, you'll be the right-hand man in charge of our lead generation ship in these regions. We need someone who not only gets these markets but has a sales track record that speaks louder than a rock concert.

What We're Hunting For:

• A market maven who crafts sales relationships with direct customers and advertising/media agencies. Get ready to unleash your creativity and whip up business presentations that leave everyone in awe!
• A true hunter mindset who thrives on connecting with people, a prospecting pro who can cold-call like it's nobody's business. You live for bringing in new business. Generate leads independently from scratch and thrive on turning prospects into partners.
• A sales virtuoso with killer communication and negotiation skills. You close deals, manage expectations, and solve problems like a superhero. You're the architect of country plans that scream sales growth.
• An Individual contributor who takes ownership and can work independently. Identify key prospects, build a strategic sales approach, and let's talk about taking the world by storm! Ideal for someone who is passionate about achieving sales goals,
• A team player who dances seamlessly with every function in the company, contributing to the success of the country team, supporting your team to greatness.

Qualifications:

• Some experience cruising through South Africa and embracing its dynamic market landscape.
• A rock-solid background in sales and business development, with a history of hitting targets out of the park.
• Leadership skills that could rival a rock band manager. Team building and development are your jam.
• The ability to think strategically and execute plans like a chess grandmaster.
• Communication and interpersonal skills that could charm the socks off anyone.
• Analytical and problem-solving abilities are sharper than a ninja's sword.
• Bonus points if you've rocked the lead generation or digital marketing scene.
• Willingness to travel extensively for the role, ensuring hands-on engagement with clients and markets.
• A degree in marketing, business, or a related field – because we like our team educated and ready to rock!

What We Offer:

• A salary that'll make your bank account do a happy dance, plus performance-based bonuses.
• Opportunities to spread your wings and grow professionally.
• A work environment so supportive and collaborative it's practically a family reunion.
• The chance to be a big shot in our South African market expansion.
• A flexible work culture because we know you're a rockstar on and off the stage.

If you're a motivated, results-driven pro with a knack for the South African markets and a passion for sales, we want you!

Join eGENTIC and be part of a wild ride delivering top-tier consumer leads to businesses in these regions. This gig is based in the heart of Singapore – let's make some noise together!