We are hiring a Sales Operations Manager - responsible for optimizing the sales team's success by managing sales goals, projections, and processes. Their duties include creating and implementing sales processes, overseeing the sales team, or sales operations specialists, and planning and strategizing sales goals.

The candidate should be capable of handling a wide range of tasks of the sales operations. Primarily, should ensure that sales processes and teams are operating optimally.

• Developing and implementing sales processes for sales teams, specialists, and other representatives

• Researching and analyzing data to create sales forecasts

• Collaborating with other departments and upper management to identify business goals

• Recruiting, hiring, and training sales representatives

• Identifying customers and sales opportunities by analyzing sales data and consumer trends

• Creating and managing automation tools to increase sales process efficiency

• Implementing and managing CRM tools to maximize opportunities and customer relationships

• Strong leadership skills to evaluate ongoing sales team performance and provide training and coaching when necessary

• Communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments, and upper management

• Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies

• Financial skills and business acumen to understand sales profitability and opportunities

• Technology skills to utilize CRM and database software tools in daily tasks

• Research and reporting skills to analyze sales data and consumer trends to create sales forecasts.

• Act as liaison between different departments

• Successfully provides internal and external communication at all levels including management

• Ability to work flexible hours to accommodate a 24/7 workforce

• Experience managing multiple operational arrangements simultaneously.

• Self-motivated, independent, proactive, and a team player.

• Problem-solving, investigative, and multi-tasking skills with the highest attention to detail.

• Innovative, energetic, and enthusiastic

• Ability to adapt to a regularly changing environment.

• Ability to work well under pressure.

We are a fast-growing dynamic cleaning organization that is actively looking into new cutting-edge technologies and innovative solutions in the industry.

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to manage and work with a team of Supervisors, Team Leaders and Cleaners
• Point of contact for service request and feedback
• Customer liaison on service level and performance standards

Requirements:

• Degree / Diploma
• Minimum 2 years of related working experience in the cleaning industries
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast-paced environment
• Able to work independently and multi task
• Self-motivated, responsible and positive work attitude
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 licence

We are a fast growing dynamic cleaning organization that is actively looking into new cutting-edge technologies and innovative solutions in the industry.

Responsibilities: -

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training

Requirements: -

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license