1) To carry out preventive maintenance / servicing of fire protection systems for Residential, Industrial, Commercial Buildings & Hotels

2) Able to communicate effectively with good sense of responsibility

3) Liaise with clients for servicing schedule & prepare service sheet

4) Basic knowledge on MS words & Excel for quotation & schedule purpose

5) Spoken and written in English

6) Positive attitude and good team player as Training will be provided

Job Scope:
- Responsible for the day-to-day activities of customer service executives within established policies and procedures.
- To process/enter customer orders, manage quotations and warranties, follow-up on order statuses, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
- To ensure accurate and timely billing/invoicing to customers.
- To manage customer claims, and ensure overall customer satisfaction through effective communication, and timely responses to customers.
- To co-ordinate with, or support other departments to resolve customer service issues.
- To work within the Repair Team to ensure repair SPT and company objectives are met.
- Be responsible, and to prepare, present and/or participate in performance related topics.
- To participate in the after-work hours AOG duty schedule.

Others:
- To be familiar with the company’s requirements to follow contractual obligations relating to order fulfillment (eg: Airbus Supplier Support Conditions, etc).
- To meet the Key Performance Indices set forth by the supervisor.
- To participate in ad-hoc cross functional improvement projects.
- To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
- Reports to the Repair Team Leader and Head Of Operations.

Requirements:
- Must be familiar and able to use Microsoft Outlook and Excel.
- Must be able to communicate clearly and write fluently in English.
- Candidates with previous experience in aerospace customer order desk will be highly preferred.
- Candidates with experience using SAP and Microsoft Access will be good too.
- Fresh graduates with positive attitude, and considers themselves a team player are welcome to apply too.

Job Description & Requirements

1. Carry out daily inspection for facility plant equipment.
2. Carry out periodic maintenance of machines & ensure that all potential environmental impact associated with the machineries are minimized & mitigated.
3. Carry out schedule and preventive maintenance works.
4. Attend to breakdowns and assist in repair works, and escalate calls for vendor support if necessary.
5. Update and maintain records of plant equipment and machinery.
6. Upkeep the spare parts list and ensure purchases requisitions are made.

Competence Requirement

· Preferred to have NTC/ Diploma in Mechanical / Mechantronics / Electrical Engineering field.

• Fresh may be considered, but preferred with 1 – 2 years of related experiences in Maintenance of Equipments.