Job Description
To assist in the daily operations of the clinic inclusive but not limited to the following:
Counter duties:
- Triage, safe entry and temperature taking.
- Familiar with Patient Risk Profile Portal.
- Registration of patients, dispensing of medication and collection of payments
- Familiar with E- payment modes ( QR pay, Nets, Paynow)
- Perform COVID-19 Swabs
- Explain medical and health screen packages to patients
- Assist in booking of appointment for patients for chronic disease
- Follow-up treatment/ blood tests and vaccination
- Handling of incoming calls and enquiries.
- Assist doctors with chaperoning and conduct minor procedures
Supervisor duties:
- Administrative tasks
- Submission of claims ie.. MBS and Managed Care claims for different insurance schemes.
- Ordering of Medications, consumables
- Manage rostering of staff and doctors – include finding locum doctors.
Requirements:
- Good command of spoken and written English
- Good IT proficiency required (Computer system, Managed Care portals)
- Familiar with MBS, MHCP claim portal and TPA claims (Alliance, IHP, MHC, Parkway Shenton, Adept Health)
- Ability to speak mandarin/ malay will be an advantage.
- Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.
- Customer service orientation with pleasant disposition.
- Experience in GP clinic is necessary. Previous experience as clinic supervisor will be an advantage.
Key attributes necessary:
- Patient Orientated and good patient service is necessary.
- Driven and willing to learn.
- Diligent
- Responsible and motivated team player.
- Reliable and Honest
** Ability to commit to 2 weekday nights + 1 Saturday morning
Basic Salary $3000 - $3500 ( depending on experience)
If interested in the above position, Kindly send CV to [email protected]