Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Assisting Guest Services Manager in managing the hotel call centre (One Connect) daily operations, plays a pivotal role in ensuring smooth operations and exceptional customer service. Supervising and motivating the team, handling escalated customer issues and optimizing One Connect performance to meet or exceed established goals.

Responsibilities:

• Oversee all incoming calls from guests and ensure prompt, courteous and accurate responses to their inquiries, requests and concerns
• Resolve escalated issues efficiently and provide appropriate solutions to ensure guest satisfaction
• Update and conduct daily handover log and briefing to provide and elaborate latest and updated information to the team
• Ensure the team always adhere to company policies, SOPs and acted according to the company code of conducts or employee handbook
• Regularly monitor and respond to guest inquiries received through email, ensuring timely accurate responses. Prioritize urgent matters and delegate tasks within the team to ensure efficient handling of emails
• Conduct regular performance evaluations, providing constructive feedback and recognition for accomplishments
• Develop and deliver comprehensive training programs for One Connect team, focusing on customer service skills, product knowledge, communication techniques, and problem solving abilities. Ensure that the team are equipped with the necessary skills to provide exceptional service to guests
• Provide new hires with on boarding training to familiarize them with One Connect processes, systems and customer service expectations
• Offer ongoing guidance, coaching and support to the team to enhance their performance and identify opportunities for improvement
• Monitor and analyse call centre metrics, such as call volume, average handling time, response time and abandoned rate. Identify trends, implement process improvements and develop strategies to optimize team performance and exceed service level goals
• Fully aware with the Emergency Procedures and One Connect contingency plan in the event of any system down
• Liaise with various hotel areas and departments, including Front Desk, Guest Relations, Concierge & Bell, Reservation, Housekeeping, Food & Beverage, Sales & Catering and others to maintain and to ensure seamless communication and coordination of guests requests and concerns
• To assist with any other duties that may be assigned from time to time by the management

Requirement:

• possess minimum ‘N’ level certification
• Minimum of 2 years of experience in a Call Centre environment, preferably in the hospitality industry
• Previous experience in a leadership or supervisory role within a Call Centre setting
• Able to work rotating shifts including night shift, weekends and/or public holidays
• Experience in handling escalated calls and resolving customer issues effectively
• Familiarity with Call Centre metrics and performance management
• Excellent verbal and written communication skills, with the ability to convey information clearly and concisely
• Strong customer service orientation, with the ability to handle challenging situations with empathy and professionalism
• Excellent organizational and multitasking abilities with attention to details
• Able to work under stress and fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Report to BIM, Project Engineer / DfMA Manager.

Scope of assist in maintaining product quality within the factory.

Collaborate with the team to meet quality standards and objectives.

Maintain records of quality control activities.

Work closely with suppliers and vendors to ensure quality compliance.

Assist in quality investigations and problem-solving.

Participate in training and development opportunities to enhance you skills

Requirements:

Diploma or above in mechanical engineering or related qualification

Knowledge in both M&E services and DfMA Principles, Familiarity with QA/QC process, tools and techniques. Knowledge in Industry Standards. Knowledge in BIM is an added advantage.

Strong independence and good communication in English

Able to work 5.5 days week

Fast progression position

Progression-centric

AWS included

Variable Performance Bonus

Annual Incentive Trip

Further learning/education encouraged and sponsorships

Flexible working hours and Work from home accepted on top of physical attendance

Various Medical Benefits

What You Will Deliver

• Responsible for handling enquiries, requests and complaints in a timely and professional manner with a customer-oriented mindset.
• Work closely with a team of customer servicing staff in providing full support to clients’ enquiries on account opening, application verification and account management as well as to achieve desired results and support business needs.
• Build and maintain strong relationships with existing customers and generate business opportunities
• Understand customers' needs and provide internal feedback on service improvement
• Make warm/cold & inbound/outbound calls to existing and potential customers
• Improve and innovate customer service procedures, policies, and standards in line with the company's objectives, and work with the customer service team with updated industry trends and new practices or knowledge
• Perform, lead, and train subordinates for administrative tasks and customer services skills
• Assist in any ad hoc tasks, monthly reports, CSO Dialogues, Workflow and SOP assigned by team lead and Managers

Who You Are

• Minimum 5 years’ relevant working experience in Telemarketing/ Customer Service field is preferred, and minimum 2-3 years’ experience in a supervisory role
• Mature with a positive attitude, resilient, aggressive, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and details
• Customer service oriented, a good team player with excellent communication skills and strong sense of responsibilities
• Able to work in a pressurized and fast paced environment

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
• Promote teamwork and quality service within the team and coordination with the other departments
• Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to walk-ins, emails, calls and assist with queries and requests
• Handle and record resident feedback and complaints, and refer them to managers
• Perform related tasks as assigned

Job Requirements

You have:

• At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role
• Attained at least a Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Service-oriented
• Supervisory skills
• Passion for coaching and guiding
• Passion in learning a variety of tasks, including handling paperwork and managing a team
• Willingness to perform shifts

Our Client is a Singapore based company in Medical Devices. Due to business needs, they are now recruiting a QC Supervisor to be part of their Quality team for ongoing transformation projects. They are located at West.

Duties:

• Guide and coach lab technicians.
• Inspect raw materials and conduct analyses on WIP and finished product samples.
• Support QA in failure analysis, corrective actions, and customer complaints.
• Assist with GMP audits, validations, and maintaining quality and technical files.
• Prepare technical reports, standards, and specifications for processes and products.

Requirements

• Minimum Diploma in Chemical/ Biotechnology or related field
• Possess supervisory experience in leading a team of technicians

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a global MNC in Industrial Waste Management industry. They are looking for a Mechanical Maintenance Supervisor for the next phase of their business. They are located in West.

Duties Mechanical Maintenance Supervisor:

• Collaborate with the commissioning team to inspect, test, and repair equipment as needed.
• Support maintenance work planning and scheduling alongside the engineer.
• Assign and track individual tasks, ensuring timely and high-quality completion.
• Maintain adequate inventory of tools, supplies, and parts for effective equipment repairs.
• Perform mechanical fitting tasks, including alignment, grinding and cutting.
• Servicing, repairing, and overhauling equipment such as pumps and blowers when required.

Requirements

• Diploma in Mechanical Engineering or related field
• Min 3 - 5 years’ maintenance experience in similar industries such as Water Treament, Chemical and Oil & Gas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

JOB SUMMARY

Supervisor is to oversee the work of retail staff in a store environment. They are in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers

RESPONSIBILITIES & EXPECTATIONS

- Oversees outlet.

- Schedules, assigns, trains, reviews and evaluates staff.

- Monitors integrity of outlet operation and the provision of services.

- Performs food quality assurance checks.

- Manages and improves processes.

- Effectively manages the staffing levels, productivity, and restaurant profitability.

- Assists in cultural integration and orientation of new staff to working environment.

- Leads and mentors team to full potential.

- Documents events in the manager's log and to highlight to Management on major issues.

- Rectifies customer feedbacks and share it with the team for learning experience.

- Ad-hoc duties as assigned.

REQUIREMENTS:

• Experience in supervising, training staff and team building

• Good interpersonal and communication skills

• Good organizational and time management skills

Description

• Ensure cleanliness of the food shop, all equipment, tools and physical building surfaces.
• Manage invoices & receipts for all stocks.
• Coordinate with suppliers on orders and deliveries.
• Handle cash, inventory and prepare nighty closing reports.
• Provide customer service that is fast and friendly.
• Adhere to all food hygiene standard and procedures.
• Supervise and arrange staff work schedule according to needs.
• Any duties which may be assigned from time to time.

Job Requirements

• At least 2 years of experience in F&B outlets, i.e. Food courts, coffee shop and canteen.
• Must prepare to work during weekends, public holiday and overtime as and when required.
• Good communication skills.

F&B Supervisor

Occupation

SUPERVISOR

Job Description & Requirements

Job Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

· Willing to work retail hours (split shift work, weekends and public holidays)

1. Conversation with clients to determine the services that they need.

2. Evaluate clients to locate painful or tense areas of the body.

3. Interview clients to determine of an illnesses or medical conditions that they may have which will keep them from taking proper benefit from massage treatments.

4. Provide clients with knowledge of different types of available massages and suggest appropriate massage therapies for individual clients.

5. Explain massage procedure and provide information about oils and creams used during massage.

6. Perform massaging activities according to each client’s instructions

(pressure and preferred oil / cream)

7. Talk to clients (minimally) during massage treatments to ensure their wellbeing during the procedure.

8. Use aids such as infrared lamps, ice and hot or cold compresses to help with massage.

9. Maintain a constructive attitude and add toward a quality work environment.

10. Help in all areas of massage operation as requested by organization

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Our client is one of the leading player in education industry. Due to business needs, they are now recruiting a Digital Sales Supervisor to be part of their Sales Team for ongoing transformation projects.

Duties of Digital Sales Supervisor:

• Develop strategies to boost lead conversion rates and optimize team efficiency.
• Create and refine scripts and pitches to align with digital campaigns.
• Provide training and coaching to enhance communication, sales techniques, and upselling skills.
• Track performance metrics like lead conversion rates and revenue using CRM tools.
• Collaborate with marketing teams to align campaigns with sales objectives.

Requirements:

• Min 1 year of sales and leading experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Handling physical goods receiving, issue, packing, dispatching and fulfill delivery schedules, conduct physical stock check, maintain high standard of cleaniness. Provide support on duties relating to logistics and inventory management. Overseeing and managing the day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials, while ensuring efficient coordination amongst the staff. Monitoring and enforcing compliance with company policies and safety regulations to ensure the safety of all warehouse employees.

Job Opportunity: QC Supervisor

Position Details

• Location: West
• Salary: Up to $3,500 per month
• Working Hours: Monday to Friday, 7:45 a.m. to 4:45 p.m.

Responsibilities

• Provide guidance and coaching to laboratory technicians.
• Inspect incoming raw materials for compliance with current standards.
• Conduct periodic checks and analyses on WIP and finished products.
• Assist the QA team in failure analyses, corrective and preventive actions, and responding to customer complaints.
• Support GMP audits, validation, qualification, and change control processes.
• Maintain product quality and technical files.
• Write technical reports or prepare standards and specifications for processes, products, or tests.

How to Apply: Send your resume to:

Responsibilities
Experienced and able to work independently, help coordinate and arrange daily work, know how to guide workers' techniques and complete the work more efficiently.

Perform putty , removal of parts for spray painting , masking ,
Prepare the car to be painted , sanding down ,putty, spray painting , polishing , remove & refix parts to facilitate painting . Maintain the tools and equipment well; Ensure quality spray painting work is carried out with high quality in accordance with the guidelines.Ensure good housekeeping in a workshop at all times.

58 RECRUITMENT PTE. LTD

19C9772

67026282

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description

1.Manage or supervise in all aspects of the store’s operations

2.Preparing food and drinks (toasting, heating simple food, mixing drinks ingredients)

3.Packaging food for takeaways

4.Serving food/drinks to customer’s tables where applicable

5.taking orders, cashiering, operating Point of Sales (POS) systems when managing orders

6.maintaining cleanliness in stores which includes cleaning of work area, tables, cutleries, and equipment.

7.following food hygiene and safety standards.

Job Requirement

1.Willing to do simple food preparation, cashier and serve customers

2.Self-motivated and able to work independently

3.Punctual with a positive attitude towards work

Food Production Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed.

Food Production Supervisor Requirements:

• A degree in mechanical engineering or related field.
• 4 years' of manufacturing experience.
• Excellent interpersonal and communication skills.
• Excellent time management skills.
• Ability to multitask.
• Knowledge of health and safety regulations.

Job Description

• Industry/ Organization Type: Cleaning/ Maintenance Services
• Position Title: Cleaning Supervisor
• Working Location: Islandwide
• Working Hours: 6 days (Mon-Sat, 9 am – 6 pm)
• Salary Package: Basic + Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Check cleaning equipment condition.
• Coach Service team.
• Coordinate and liaise with clients at the work site.
• Handle complaints and feedback from clients.
• Implement work plans and inspect work done by crews.
• Interact and build relationships with customers.
• Monitor and follow up on compliance with cleaning procedures, workplace safety, and method of statement.
• Submit a daily onsite report to the operation manager.
• Work with members of other teams as required.
• Ensure all assigned duties are carried out, and that resources are efficiently utilized.
• Maintain and control the use of stock, equipment & consumables.
• Timeously request purchase of consumables, equipment, and materials.
• Assist the Operations Manager in maintaining and planning the roster.
• Monitor and report absenteeism to the Manager.
• Actively promote Health and Safety and report any breach directly to the Manager.
• Ensure standards are met and maintained in all facilities, and report shortcomings/faults to the manager.

APPLY NOW!!!

• Demonstrate the aptitude or competence for assigned responsibilities.
• Able to handle physical work as the role requires walking, lifting, bending, and other physical abilities.
• Computer literacy is advantageous.
• Valid Class 3 driving license.
• Possessing BCSS certification will be a plus.
• Good communication and organizational skills.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69063 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641