• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Brief description of the Restaurant

ICE Lab is a premium Korean café serving food, coffee and desserts of variety (Bingsu). Originally found by a famous Korean celebrity, we bring the best of Korean food, snowy flake dessert and Korean culture to our customers.

Job Descriptions

As a Supervisor, you are responsible for assisting Assistant Manager/ Manager managing day to day service operation of our café during their absence, which include:

• Offering a friendly, efficient and professional services to all customers; process guests orders to ensure that all items are prepared and served promptly and professionally.
• Consistently exceed customer expectations & constantly reviewing service delivery, ensure customer requests and feedback, both verbal and written are responded to promptly and efficiently.
• Implement work processes and manuals effectively and efficiently – **Managing staff.
• Assists in setup and clear down of the front and back of cafe/ restaurant operations.
• Promote and sell our range of products to customers;
• Attending to customers’ needs and enquiries.
• Requisite supplies and dealing with suppliers/contractors for the Cafe.
• To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out.
• Maintain an efficient team, driving the team towards the objectives of the Company.
• Manage junior employees’ performance in line with job descriptions.
• Follow the company’s SOP & policy.

Supervisor is responsible for overall oversight responsibility of the above and management of staff.

Job Requirements

• 4 years of experience in F&B
• Must have supervisor experience
• Strong work ethics, communication, and interpersonal skills.
• Willingness to learn andpositive attitude.

This position is a hands-on, operations support role and as such we require someone with drive, efficiency and assertiveness, high initiative, and positive attitude.

Someone who is passionate about growing this café as a team.

Working hours

• 5 days 45hrs

Job Description & Requirements

1. Assist the restaurant manager to oversee the operations of the restaurant and perform opening and closing duties.

2. Carrying out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

3. Provide excellent customer service at all time and ability to handle feedback. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4. Manage and oversee all storage supplies for the restaurant to ensure smooth operation

5. Monitor inventory to ensure that resources are used effectively and minimizing wastage

6. Maintain a high standard of personal hygiene and appearance at all time

7. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas

8. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.

9. Any other ad hoc duties as assigned by the Company

Requirements:

1.Minimum Diploma in Relevant field

2.Minimum 2 years of working experience in F&B industry

3.Able to work under pressure in a fast paced, dynamic and challenging work environment

4.Able to work split shift, weekends and public holidays

5.Customer oriented, service focus, responsible and positive working attitude

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Job Description

• Assist the Building Manager in coordinating and executing daily operations to ensure the smooth functioning of the facility.
• Supervise, plan, and organize a team of on-site contractors involved in both planned and ad-hoc maintenance works.
• Investigate, check, and analyze reported breakdowns and faults to determine their root causes.
• Supervise upgrading projects when required, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate with contractors and project teams to ensure successful project outcomes.
• Conduct regular inspections of facilities and systems to ensure functionality, reliability, and compliance with safety standards.
• Prepare detailed reports and follow up on inspection findings and recommend necessary maintenance or improvements.
• Undertake any other ad-hoc duties assigned by the supervisor to support the overall operations of the facility.

Requirement

• Diploma holder with minimum 3 years in M&E andsecurity systemexperience.
• Willing to work alternate Saturdays

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

- Overseeing daily operation need

- Ensure all staffs are in compliance with company’s Standard Operating Procedures - - Ensure all staff maintain high standards of hygiene and sanitation

- Meet good customer service standards

- Ensure all staffs compliances with food hygiene standards and operating procedures

- Obtain customer feedbacks

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Job Description

- Attend project meetings, conduct site surveys, and follow up on project progress.

- Communicate effectively with designers and clients for design details.

- Ensure accuracy of design files before fabrication.

- Handle procurement for raw materials.

- Work closely with Production and Installation team for timely delivery.

- Demonstrate creative thinking for problem-solving.

- Must know how to use Adobe Illustrator for vector files, operate 3-Axis CNC router, laser cutter, and CNC bending machine.

- Update CNC job progress in the job tracker.

- Required to work on weekends/public holidays/night works subjected to the requirement of the projects.

- Ad-hoc tasks as assigned.

Requirement

- Possess a diploma in any discipline.

- Proficient in written and spoken English.

- Experienced in CNC operation and fabrication.

- Strong organizational and communication skills.

- Thrives in a fast-paced environment.

- Attention to details and quality

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes