1. HE Programme Delivery: Ensure operational success of the programmes through maintaining effective communication with all stakeholders including but not limited to university partners, lecturers, students, alumni and government authorities.

2. Operation Coordination with University

Partners/Academics: Assist Resident Director in creation and implementation of orientation and academic development programs/workshops and promote the services by SIM Student Development to ensure students are well supported throughout their studies at SIM.

3. Student Support:

• Ensure successful transition and smooth progression for students by providing them with appropriate academic advisement to satisfy University Partner's Degree requirement; and academic counselling to students with academic difficulties.
• Discuss the educational and career objectives suited to the student’s demonstrated abilities and expressed interests. Advisors help students understand the relationships among the courses, programs, undergraduate research opportunities, and other academic experiences provided by the university. Help the student become an independent, self-confident decision maker, able to solve problems that arise in pursuit of their educational goals.
• Assist the student in planning a course of study and give advice about courses and adjustment of course loads. The advisor will inform the student about their exemptions/transfer credits; prerequisites for subsequent courses in the student’s programme.
• Work with Resident Directors to review students’ academic performance and carry our interventions for at-risk students.

4. Process Innovation: Review processes and suggest improvement plans that will enhance student learning experience.

5. Marketing and Recruitment: Actively engage prospects and present accurate information at all marketing and recruitment events.

6. Programme Review: Compile data for programme reviews (internal and external).

Authorities: Role Types

1. Cross-Functional Role Relationships: Support and be involved in cross-division, SIM-wide projects or tasks.

We regret that only shortlisted candidates will be notified.

We are looking for a motivated and diligent Management Associate capable of learning and working independently to support the building of sustainable and scalable business practices for the anticipated expansion of our Company and be part of exciting business operations and ventures!

As an Management Associate, you will be exposed to and develop knowledge and understanding in key areas of human resource, corporate administration, corporate secretarial, corporate law, finance and management, and an appreciation of their impact upon, and relationship to organisation effectiveness. You are expected to carry out a pro-active role, acting in the best interest of client and the Company, maintaining professional standards and employing best practices.

This role offers an excellent opportunity to quickly build upon your knowledge and/or experience in Human Resource Management while expanding your experience in other business areas.

Human Resource Function:

• Manage all HR related matters and ensure that HR practices are compliant with MOM regulations, including but not limited to recruitment, onboarding and offboarding.
• Ensure that employee records, staff insurance policies, leave records, and records with relevant government departments are up-to-date.
• Ensure course grants, NS make-up pay, government paid maternity leave, childcare leave and paternity leave are submitted.
• Review and submit employee-related surveys.
• Handle work pass matters for foreign employees.
• Ensure the administration and timely execution of payroll, CPF contributions and tax matters in a timely manner.
• Handle renewal of licences and legal-related matter correspondences.
• Provide support for all HR matters
• Other duties assigned

JOB REQUIREMENTS

• Degree in any field, preferably with human resource background
• Strong command of spoken and written English
• Highly motivated and can work under pressure

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

• Prepare and serve order to customer accurately
• Inventory and cost control such as food wastage, minimise spoilages and portion control
• Follow SOP
• Ensure workplace safety and hygiene
• Ensure quality and safe for consumption food is served
• Ensure accurate end of day sales report
• Ensure good customer service
• Other related ad-hoc duties assigned

- Understanding F&B related operational systems/tools/devices

- Maintaining safe workplace and efficient workflow to maximise productivity in outlets

- Improve problem solving and communication skills to communicate effectively with internal and external stakeholders

- Ensure effective time management to meet deadlines and milestones

- Being able to adapt and respond to the changing demands from internal and external stakeholders in the fast paced environment in the F&B industry

Specific Responsibilities:

- Responsible for new store design & construction project management

- Workflow and procedures for BOH and FOH. Maintaining highest quality of product as according to SOP. Ensure a low level of wastage of inventory and foods. Manpower Planning. Monitor the teams and work closely with them, making sure all staff adhere to health and safety standards.

– Housekeeping like storage areas, ensuring they are secure, neat, clean, hygienic and adhere to SFA standards

– Weekly ordering of ingredients and fresh foods to maintain adequate stock levels and coordinate all aspects of deliveries and maintenance of records.

- Identify operational deficiency and provide solutions to improve workflow and maximize productivity

- Lead and motivate staff in achieving sales targets and customer satisfaction

- Customer service satisfaction and enhance guest experience at the shop

- Any other appropriate duties and responsibilities as assigned

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.Update work permit renewal/expiry in the HR system.
• Monitoring movement of passport of foreign worker.
• Purchasing of air tickets when repatriating foreign workers.Update the movement of foreign workers list for the various sites.
• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.
• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.
• Review applications to shortlist candidates.
• Conduct initial interview for the shortlist candidates.
• Forward resumes of suitable candidates to the hiring managers for their consideration.
• Arrange interview appointment between the chosen candidate and the hiring managers.
• Conduct reference and background checks if necessary.
• Prepare necessary papers for the hiring process.
• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.
• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.
• Engage with HR team to recommend process improvements as needed
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Effective and efficient management of day-to-day queries and raising of issues.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.

Requirements

• Diploma in Human Resource Management, Administrative or similar
• Minimum 2 years of experience in related functions
• Good communication skills (written and oral)
• Pro-active manner, willing to offer new suggestions and share
• Knowledge of Foreign Manpower Act
• Familiar with work pass regulations
• Proficient in Microsoft Office/Excel with an eye for details