General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities:

• Manage the end to end planning, execution, and completion of payment-related projects, ensuring alignment with business goals.
• Work closely with cross-functional teams, including operations, compliance, and finance, to support project delivery and address any issues.
• Identify areas for process improvement within the PMO and implement best practices to enhance operational efficiency and project outcomes.

Qualifications:

• Bachelor’s degree in business, finance, project management, or a related field.
• 5+ years of experience in payment project management, with at least 3 years in the payments or banking or financial services industry.
• Demonstrated success in leading and managing complex, cross-functional projects.
• Excellent interpersonal and communication skills in both English and Chinese, with a collaborative approach to problem-solving, comfortable to liaise and present in business chinese to stakeholders in China & Taiwan.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth within a dynamic, global organization.

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

You will lead a team of officers responsible for managing the Withdrawal Schemes administration under Account Closure. Your role involves improving business processes and efficiency by actively seeking enhancements and collaborating across departments. You will also boost customer satisfaction by using data analysis and modern technology to identify and solve customer challenges.

In this role, you will:

• Lead team managing CPF withdrawal schemes and support Section Head in strategising and designing withdrawal services to meet future needs
• Improve processes and efficiency in the department
• Work with other teams and outside partners to make changes smoothly
• Use data and new technology to solve customer problems
• Oversee work process redesign and cross-agency discussions to operationalise initiatives
• Ensure team meets service standards and handles cases on time
• Coach team members and help them grow in their roles
• Handle complex cases and approve special applications
• Support department head in planning for future needs
• Liaise with ministries, statutory boards, and private organisations to gain buy-in for new initiatives

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in service operations, preferably related to withdrawals or account management
• Background in public sector administration, with focus in policy implementation and stakeholder management would be advantageous
• Strong analytical, communication, and leadership skills with a strategic mindset
• Self-driven, resourceful, and committed to driving service and operational excellence
• Open to new technologies and methodologies, with experience in data analysis and process improvement
• Ability to manage conflicting stakeholder needs and drive cross-functional collaboration
• Familiarity with design thinking, and behavioural insights; RPA or Lean Six Sigma
• The seniority of appointment and actual corporate job title will commensurate with individual work experiences.
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The Company

With global presence in strategic locations and extensive network in the market, this is a dominant player within the maritime industry. Due to business expansion, there is a newly created Manager, Cash Management role to be based in the Singapore office.

The Role

Reporting to the Treasury Leader and working in a team, you will manage the liquidity position of the Group, including effecting payments and monitoring receipts, look after all matters relating to bank accounts and cash management platform, reconciliation of cash/account balances (actual vs anticipated receipts) including foreign currency, maintaining up-to-date spreadsheets on a number of accounts. You will also arrange payments and ensuring sufficient cash reserves for upcoming payments across various bank accounts including in foreign currencies. Optimising interest income on cash balances, fixing money market deposits with banks/financial institutions. Following up with banks on payments and receipts as well as general communication. Checking bank charges and interest accrued (both credit and debit). Preparation of cash flow projections & reports. Other key responsibilities include maintenance and opening of bank accounts (including those pledged to banks), updating details of bank accounts, authorized signatories, addresses etc. You are also responsible for all KYC documentation, co-ordinating with banks on the annual audit confirmation required by auditors, performing compliance checks on the payment transactions and keeping in constant contact with principals, and other companies working for the same principals.

Your Profile

To qualify for this role, you must have a Bachelor Degree in Accountancy/Finance with ideally 5 years of relevant cash management experience in a mid-large MNC. We are looking out for a meticulous and self-motivated Cash Management Manager with excellent interpersonal skills. It is essential to have good Excel skills and it will be advantageous to have prior working knowledge of Kyriba treasury management system.

Apply Today

Please send your resume, in WORD format only and quote reference number GC13082700, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Gina Chia EA Registration No: R1109282

Wealth Management Executive Officer

Area of responsibility

Administration (Front)

• First point of contact to help with client onboarding.
• Prepare documentation for bank account opening.
• Actively maintain and update client database.
• Monthly recording of AUM for the preparation of fee calculation.
• Liaise with internal (compliance and Finance department) and external parties (custodians, insurance etc) to ensure smooth and timely account servicing & opening.
• Downloading and sending of (i) monthly statements to end clients and (ii) ad hoc statement request by wealth managers.
• Assist with operational issue between banks and Swiss-Asia
• Archive statements electronically and ensure internal sharing and distribution. (Finance department, to managers and clients)
• Assist with order placement and remittance instructions.
• Onboarding of new service provider:

o liaise with legal department,

o assist with due diligence on 3rd party,

o ensure documentation is processed effectively.

• Answer queries from internal & external stakeholders in relation to the work of Wealth Management department
• Assist Compliance with

o the monthly in and out cash transaction check (involves discussing with managers) if there are issues

o the monthly sample check on advisory trades (verification of client pre/post approval) if there are issues.

o the KYC refresher when it is not straight forward

• Liaise with bank to update signatories list.
• Other ad hoc duties/projects assigned by the Team Head.

Reporting and calculation (Back)

• Actively maintain and update commission table.
• Maintaining retrocession statements / approval and ensure internal sharing and distribution (to finance department, to wealth managers)
• Preparation of (i) Management fee, (ii) Performance (iii) CAS fees calculation
• Quarterly

- liaison with fund houses for trailer fees collection & allocation to Wealth Manager.

- liaison with custodians to claim for retrocessions & allocation to Wealth Manager.

• Monthly manual portfolio monitoring on accounts performance.
• Gathering of data for MAS survey.
• Assist with order placement and cash instructions.
• Other ad hoc duties/projects assigned by the Team Head.

Requirements

• University graduate in any discipline.
• With at least 1 year of administrative experiences.
• Strong organizational & prioritization skills.
• Operate with high level of integrity, operational awareness & risk awareness.
• Understanding & have working knowledge of regulatory and control environments that are relevant to the business.
• A mind for confidentiality.
• Service orientated.
• Able to work independently.
• Must be a team player.
• Able to work with MS excel.

Why choose your career with us?

Culture:
We work with vibrant and enthusiastic individuals that constantly seek to outshine the best! We welcome creative and innovative ideas from each and everyone. Team work makes the dream work!

Advancement & growth opportunities:
You’ll have the opportunity to grow and advance! We are part of a larger organization in 7 other countries, theres going to be upward advancements and rewarding opportunities. We provide a platform for you to learn and develop with no experience needed!

Your responsibilities:
1 Follow up with leads
2 Overcoming challenges and don’t be afraid to make mistakes
3 Basic professionalism and communication with customers
4 Brainstorm with top performers to executive strategic planning

People we are looking for:
- Solution finders
- Excellent listening skills and communication skills
- Great work ethics and learning attitude
- Team oriented individuals

Only shortlisted candidates will be notified.edited 15:41

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menuKitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

BCS is NETS’ wholly owned subsidiary and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast and Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

Position Summary

The ITSM team ensures BCS ITIL processes are operationally relevant and optimised with sufficient controls, providing Technology Teams with a framework to operate and deliver IT services to our customers.

The Technology Problem Manager is responsible for identifying, analyzing, and mitigating underlying causes of Major Incidents and recurring IT incidents or issues. The role ensures long-term stability of the IT environment by preventing incidents from recurring, improving system performance, and minimizing disruptions.

Key Responsibilities

Problem Management:

• Proactively identify potential problems by analyzing incident trends and service data.
• Lead root cause analysis (RCA) efforts for recurring and major incidents to prevent future occurrences.
• Document the outcome of RCA meetings, ensuring investigations covers all contributing factors, and possibility of systemic issues.
• Document all root cause analyses, action plans, and resolutions in a way that can be easily understood by technical and non-technical audiences.
• Share findings and updates on issues with relevant stakeholders to improve service reliability.
• Maintain and improve the problem management process, ensuring it aligns with ITIL best practices.
• Maintain and manage a Known Error Database (KEDB), ensuring all known errors are accurately documented and accessible to relevant teams.
• Track and monitor known errors to ensure they are being addressed in a timely manner, minimizing their impact on operations.
• Work with incident and change management teams to update or retire known errors as fixes are applied.
• Ensure that known errors and workarounds are shared with relevant teams to enhance incident resolution efficiency.
• Identify risks that could cause potential disruptions and work to mitigate them through proactive problem management.
• Track and report all problem management related KPIs in a timely manner

Requirements

• Minimum 5 years of working experience managing problem investigations in a complex technological environment supporting real time transactions
• ITIL v3/v4 Foundation Certification required, higher ITIL certifications preferred
• Certifications in relevant technologies (e.g. AWS, Azure, Cisco) are a plus
• Strong communication and writing skills and able to articulate complex matters in concise manner
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies
• Proven record in driving complex root cause analysis and incident resolution in multi-vendor and multi-platform environments
• Familiarity with monitoring and alerting tools (e.g. ELK or SolarWinds)
• Self-motivated and able to work independently
• Strong problem-solving skills with the ability to analyze complex technical issues and effectively perform root cause analysis

Responsibilities

You will…

1. Work directly with our Skillseed team to support the coordination, design and management of in-person and virtual learning events, projects and experiences.
2. Get the opportunity to participate in and contribute to upstream activities that impact program operations.

The Responsibilities specifically

• Project Management and Programme Coordination: Assist programme and project leads in programme coordination, providing logistical and administrative support to Skillseed’s programmes
• Programme Development: Using the insights from market research or client feedback, you will support the team in the continuous improvement of programmes and projects for Skillseed’s diverse group of client partners.
• Lead generation & Market Development: Support business development efforts by creating sales & marketing content, and assisting in the development of social media campaigns.

Learning Outcomes

• Learn how to coordinate event and programme logistics and administrative tasks to ensure the smooth execution of socially impactful programmes.
• Learn to consolidate, analyse and interpret customer feedback to drive continuous improvement
• Learn to identify areas for enhancement for post-programme/project actionable recommendations
• Learn how to create and develop collaterals for different stakeholders.
• Understand how to craft content for various communication channels (eg. social media and sales presentation decks) and a diverse group of client partners.

Skills & Knowledge

• (Good to have) Majoring in Event Management, Tourism, Community Development
• Previous knowledge and/or experience in project management and planning
• Excellent written and verbal communication skills in English
• Familiar with Google Suite
• Good to have but not essential: Familiar with Slack, Notion

Some traits and skills we’re looking for:

• Interest in the social sector and social issues
• Possesses strong time management and organisational skills
• Meticulousness - You have a keen eye for detail and are good at researching, planning and implementing programmes!
• People-orientedness - You enjoy and naturally host or join community or gatherings without being asked to; you are also a natural connector who enjoys building relationships across different networks, backgrounds and cultures

Commitment

Commitment: We are looking for full-time students from the local Institutes of Higher Learning (IHL) who can commit full-time for a minimum of 5-6 months for any of the following periods

Period 1: Sep to March

Period 2: Mar to Sep

Period 3: Aug-Jan

Period 4: Feb - Jul

If you are available in Period 1 and 2, we are offering this internship under Youth Corps Community Internship Programme (https://www.youthcorps.gov.sg/whats-new/youth-corps-community-internship)

If you are available in Period 3 and 4, we are offering this internship under Global Ready Talent Program (https://www.beglobalready.gov.sg/Internship)

Here’s what we are offering under this internship:

1. 5 work days a week (from 9.30 am - 6.30 pm)
2. Hybrid working arrangements (in-person and remote work)
3. Centrally located work location on WFO days
4. Office culture that is positive work environment with free snacks
5. Regular check ins with supervisor once every 3-4 weeks
6. Work that contributes to a purpose and meaningful goals for a better world.
7. Full-time job opportunities for interns who have excelled in their internship

Ready to apply? Submit your application, resume and cover letter through this form link: bit.ly/skillseedintern

Your cover letter must include the following: :

1. Why you think you would be a good fit for this internship given the requirements.
2. Your MBTI
3. Your Tendency

• Knowledgeable and skilled in maintenance of SAP/MM modules and related sub modules

• Minimum 2 years of experience in SAP project implementation and support

• Experience in full life cycle implementation projects and end-to-end implementation projects

• Strong knowledge of Business Processes in any kind of industry

• Knowledge of ABAP programming is a big plus

• SAP MM certification is a plus

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Key Responsibilities

1. Operations Management

• Oversee daily operations to ensure seamless execution of business activities.

• Coordinate with the virtual assistant (Philippines-based) to manage customer inquiries, administrative tasks, and other support functions.

• Ensure vending machines at Kaki Kaki Durian stalls are consistently restocked and operational.

2. Team Coordination

• Communicate and coordinate with local production staff and full-time/part-time delivery personnel through Telegram and other designated platforms.

• Assign tasks, track progress, and resolve any operational issues within the team.

• Ensure smooth workflows by maintaining clear and timely updates from all team members.

3. Promotion and Sales Management

• Execute and oversee all ongoing promotions, ensuring they run smoothly and achieve intended outcomes.

• Respond promptly to sales inquiries and ensure effective communication with customers.

4. Logistics and Delivery

• Manage delivery schedules and ensure timely fulfillment of orders.

• Step in to handle deliveries when necessary to maintain service levels and customer satisfaction.

5. Production Oversight

• Work closely with the production team to ensure all products meet quality and freshness standards.

• Conduct regular quality checks and address any issues with the production team.

6. IT and Technical Support

• Collaborate with Head of IT to resolve any IT issues in the Vanguard office, ensuring minimal disruption to business operations.

• Address and troubleshoot vending machine IT issues, coordinating with external vendors or IT support if necessary to resolve problems quickly.

7. Problem Solving and Troubleshooting

• Address operational challenges and implement solutions to avoid disruptions.

• Act as the first point of contact for emergencies, escalating critical issues to business partners when needed.

8. Reporting and Communication

• Provide regular updates to the respective business partners on operations, promotions, team performance, IT issues, and customer feedback.

• Maintain open communication with business partners and ensure alignment with company goals.

Key Requirements

• Strong organizational and problem-solving skills.

• Ability to lead and coordinate both local and remote teams effectively.

• Proficiency in using Telegram and other communication tools for team coordination.

• Experience in logistics, quality control, and customer service.

• Basic understanding of IT systems, with the ability to troubleshoot and resolve minor technical issues.

• Willingness to take a hands-on approach, including deliveries or restocking vending machines when required.

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

The Facilities Management team is responsible for ensuring that our buildings and facilities support the empowerment and inclusion of our users. To this end, the team ensures that our building and facilities are accessible, safe and in working order, while also ensuring that the needs of our occupants are met.

The Assistant Manager will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services and supervise the work of Facilities Support staff.

Critical Work Functions

Development and Implementation of safety policies and initiatives to ensure a Conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion

Resource Management and Reporting for Service Improvement

• Plan and implement facility improvement to improve efficiency and reduce wastage.
• Supervise maintenance and cleaning support staff and provide on-the-job training to them for effective school operations and ensure the cleanliness and safety of the school premises. The team is to provide logistical support for school activities.
• Supervise drivers and plan the transportation deployment

Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through learning and development and regular feedback on performance

Job Holder Requirements

• At least 4 years of working experience in Facilities Management or Engineering roles
• Some working experience in Social Services or Special Education sector will be an advantage

Job Title:

Fund Management Associate:

- Represent a Top global bank

- Portfolio Construction and Portfolio Management

- Update investors on market movements

- Business Development to onboard new investors

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Leading a Team of associates after 1 year

Training provided

- Monthly investment training by TOP fund houses (JP Morgan, Goldman Sachs, Franklin Templeton etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Management training

Requirements:

- Go Getter

- Able to communicate well with clients

- Teamplayer

- Polytechnic diploma / Full 'A' Level Cert / Degree

- Grads are welcome

- No experience

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Job Title : Investment Management Trainee

What do you think about a job that provides you with:

• Flexible hours. Have the freedom to plan your own work schedule

• The opportunity to engage in different levels of market.

• Achievable high income goals.

• For professionals looking for career change and work-life balance, matching salary plus attractive bonuses.

• Personal development plans. Designed with considerations of your individual strengths and business needs.

• Fast career track into management role.

• Comprehensive training program on financial skills and concepts.

•Attractive commission and bonuses (depending on individual and team performance)

• We offer a competitive compensation package with attractive bonuses and incentive trips.

If you answered YES to these, then this is the RIGHT JOB for YOU!

The role as a Investment Management Trainee will be to develop good relations with clients and learn to expand your network with them on various financial matters.

Manage and make critical decisions on client’s investment portfolio, advice on matters relating to asset management - mortgage financing etc.

Responsibilities

-Learn and chart out investment objectives for clienteles using their CPF and Cash portfolios.

-Trainee will also be taught to utilise DISC Personality Assessment and Enneagram to improve your communication with clients.

-Understand and balance risk vs rewards across different financial instruments (from bonds to derivatives like options/futures etc

- Building long term relationships with our clients.

- Underwrite, analyze and close finance deals.

About You...

• Independent, driven and resourceful

• Aspires to be an entrepreneur and have the energy, drive and ambition to succeed

• An interest or knowledge in business finance/management will be an added advantage

• A positive attitude and willingness to learn

•No experiences required as training will be provided

• English and Mandarin speaking preferred

• Minimum Education of Diploma from Local (Singapore) Polytechnics only or Recognised Degree in any field or equivalent

Monthly Salary :

$3000 - $8000

As a Retail Management Trainee, you will embark on an exciting career development program designed to equip you with the knowledge and skills necessary to succeed in retail management. Through hands-on experience, training, and mentoring, you will gain a comprehensive understanding of all aspects of retail operations, including customer service, sales, merchandising, inventory management, and team leadership. This program is tailored for individuals who are passionate about retail, have leadership potential, and aspire to grow within the company.

Key Responsibilities:

1. Sales and Customer Service Excellence:

• Assist customers in finding the right products, offering product knowledge, and ensuring an exceptional in-store experience.
• Develop strong relationships with customers, ensuring high levels of satisfaction and repeat business.
• Meet or exceed sales goals by actively promoting products and services

2. Training and Development:

• Participate in all phases of the Retail Management Trainee program, including in-store training, product knowledge sessions, and management skills development.
• Shadow and learn from experienced retail managers, gaining exposure to various managerial tasks.
• Take on progressive responsibilities, including supervising sales associates and leading store operations.

3. Operations Management:

• Learn and assist in managing store operations, including opening and closing procedures, cash handling, and overseeing store cleanliness.
• Assist in inventory management, ensuring stock levels are maintained and accurate.
• Participate in visual merchandising to ensure displays are attractive, organized, and aligned with brand standards

4. Team Leadership:

• Develop leadership skills by supervising and motivating sales associates to achieve store goals.
• Assist in scheduling, ensuring appropriate staffing levels during peak times.
• Provide training and development opportunities for team members, offering constructive feedback.

5. Performance and Reporting:

• Assist in tracking store performance, including sales, customer feedback, and inventory levels.
• Contribute to regular reports and provide input on strategies to improve operational efficiency and sales growth.

6. Problem Solving and Decision Making:

• Assist in resolving customer complaints and issues in a professional and timely manner.
• Work with the management team to identify areas for improvement and implement solutions.
  

Qualifications:

• Bachelor's degree in Business, Retail Management, Marketing, or a related field (or equivalent experience).
• 0-2 years of experience in retail or customer service , fresh graudates with interest within the industry are welcomed to apply.
• Strong interpersonal and communication skills, with the ability to interact positively with customers and team members.
• Proven ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Leadership potential with the ability to motivate and guide a team.
• Basic understanding of retail operations and merchandising concepts.
• Strong problem-solving skills and the ability to make quick decisions under pressure.
• Detail-oriented with excellent organizational skills.
• Flexibility and adaptability to learn and take on new challenges.
• Comfortable using point-of-sale (POS) systems, inventory management software, and Microsoft Office Suite (Word, Excel, PowerPoint).
  

• Rapidly Growing Real Estate Developer
• 5-day work week
• South
• Excellent Employee-Centric Environment
• Renewable Contract

Our client, a renowned Real Estate firm, has an opportunity for a Winner to join the Team as an Admin Executive (Lease Management).

RESPONSIBILITIES:

• Manage and administer leases for various properties under the company
• Prepare and check lease documents, activate the contracts and maintain tenancy schedule
• Responsible for lease documentation, audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enterand maintain data in SAP system
• Execute the arrears management process in collecting payments from tenants of a portfolio of properties, prepare arrears report on a regular interval
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales
• Adhoc duties as allocated

REQUIREMENTS:

• Possess a Diploma in relevant courses
• Minimum 2 years of relevant experience
• Strong admin that does contracts and work in legal/law firm will have added advantage
• Proficiency in Microsoft Word and Excel are essential
• Experience in SAP will be an added advantage

OTHER INFORMATION:

• Location: South
• Working hours: Monday – Friday, Office Hours
• Salary: up to S$4,500 and Bonus (Salary will commensurate according to experience & qualifications)
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

Role Summary

This role entails the oversight of brand sales KPI and category management within Singapore. It involves managing relationships with suppliers located overseas, specifically in China, Europe, and the USA. There will be regular meetings, both online and face-to-face. This includes facilitating training sessions, coordinating meetings, and hosting lunches for visiting suppliers in Singapore.

Role Description

• Primary responsibility is to manage supplier brands originating from China, Europe, and the USA, overseeing their sales and product categories including dry food, wet food, treats, toys and accessories. Have continual collaboration with suppliers on new product introductions and product discontinuations to accommodate new products.
• Competitive price checks are essential to ensure our pricing remains competitive in the market
• Regular meetings online and offline to update suppliers on sales performance, fostering strong relationships
• Organize training sessions and meetings, as well as hosting supplier lunches when they are in Singapore
• Gather marketing assets from suppliers for website uploads
• Planning promotions to clear existing inventory
• Coordinating with Marketing for digital product launches
• Monitoring franchise costs in Singapore to adhere to predefined percentages, and sharing new products with Malaysia corporate stores and overseas franchise teams
• Collate orders from these regions and liaise with planners accordingly
• Any other ad-hoc duties as assigned

Role Requirements

• Min. Diploma in Business Management / Administration, Commerce or equivalent
• At least 2 years of relevant work experience in procurement of buying activities within the FMCG
• Proficient in Microsoft Office (Excel, Word - VLOOKUP & Pivot tables, PowerPoint)
• Must demonstrate the capability to conduct meetings with suppliers independently.
• Excellent communication and interpersonal skills.
• Highly customer-oriented, motivated and results oriented.
• Resourceful and problem solver, excellent interpersonal and communication skills.
• Team player and ability to collaborative and work effectively with variety of stakeholders.

Highlights: