Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore

• 6 days’ work week (8 hours per day)

• Duty meal allowance

• Uniforms provided

• Attractive incentives & bonus

• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• To perform all duties associated with the cleaning of walkways, public areas and guest reception area of the hotel.
• Ensure that the condition of fixtures, fittings and building components are well-maintained.
• Any other relevant duties as assigned.

Job Requirements:

• Able to work on weekends and public holidays.
• Able to work on rotational shifts.
• Able to speak and understand basic English.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to travel and work in our 25 hotels in Singapore
• Duty meal allowance
• Uniforms provided
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• Attend to complaints/reporting of breakdown of services within the hotel premises
• Diagnostic testing and inspection for all electrical and mechanical equipment, sanitary and plumbing system and arrangement of faulty items for repair work
• Diagnostic testing and inspection of air-conditioning system
• Any other ad-hoc duties assigned

Job Requirements:

• 1 to 2 years working experience, preferably with relevant hands-on experience in building related or hospitality industry
• Resourceful, proactive and team player
• Good interpersonal and communication skill

Responsibilities

• Pre-tender, tender and contract administration for the Organization’s development projects
• Analyse and prepare cost estimates and/or cost plans during conceptualisation stage
• Examine, collate and prepare specifications and tender documents for the purpose of inviting tenders
• Recommend and evaluate tenders received on the reasonableness
• Monitor variation costs and carry out cost checks throughout the contract period
• Prepare and submit project financial and cash flow reports
• Reconcile and advise the project final cost with contractors and prepare the Statement of Final Accounts
• Liaise with and establish rapport with various external and internal stakeholders

Requirements

• Degree in Building or Quantity Surveying
• At least five years continuous working experience with a single Quantity Surveying Consultancy or MainBuilding Contractor
• Proficient in MS Office
• Highly resourceful, independent and able to work in a fast-paced environment
• Good negotiation and communication skills

Location: Changi

Working Hours: 8am - 8pm (6days work week)

Salary: $2900-$3100

Responsibilities:

- Conduct inspections to ensure flight kitchens comply with safety and hygiene standards.

- Load meals onto aircraft according to cabin loading plans, ensuring accurate and timely delivery to the correct flights.

- Use flight catering information systems to retrieve and manage detailed food order requirements.

- Operate designated vehicles for transporting meals to and from aircraft while adhering to strict safety and handling protocols.

- Assemble meal trays and portion meals accurately, ensuring compliance with presentation and dietary specifications.

- Monitor and record meal temperatures to maintain health and safety compliance.

Requirements:

- A minimum requirement of a Nitec or any professional certificate in Catering, Hospitality, or a related field.

- Basic knowledge of food hygiene and safety standards is essential to ensure the health and safety of airline passengers.

- Strong organisational skills are necessary for managing the preparation and loading of meals onto aircraft efficiently.

- The ability to work under pressure and in a fast-paced environment, meeting tight deadlines for flight schedules.

- Good communication skills for interacting with colleagues and following precise instructions from flight catering plans.

- Physical stamina and the capability to work in different temperature conditions, especially in cold storage areas.

- Familiarity with operating kitchen equipment and vehicles for transporting food to aircraft.

The Senior Officer, Security is responsible for protecting assigned premises, assets, and personnel. He is expected to detect and deter potential threats. His duties include performing access control, conducting security screening, attending to enquiries from stakeholders, patrolling and guarding premises, and loss prevention of guest/company assets as well as managing incidents and emergencies.

He may be required to work in rotating shifts and must be physically fit. He is expected to be vigilant, decisive, and possess effective communication skills. He must be well-groomed and pleasant when interacting with stakeholders.

Job Description

Perform access security functions
- Attend to enquiries a from guests
- Conduct security screening of visitors, property, or vehicle
- Authorise and facilitate access to property
- Arrange security rosters and duty posts to ensure all access point are being taken care of
- Assist in the manning of the Fire Command Centre

Detect security threats
- Regulate crowd and traffic in property
- Conduct security patrols in premises
- Guard premises
- Handling of suspicious persons or items or cases
- Noted and report irregularities

Manage incidents
- Assist authorities and management in enforcement
- Plan remedial action of incidences
- Request for assistance within guarded premise in the event of emergencies
- Assist in evacuation in the event of emergencies.
- Be responsible for ensuring that the information and records processed (received, created, used, stored, destroyed) on behalf of the organisation are managed in compliance with all applicable legislation, codes and policies e.g. Data Protection, Information Security and Records Management

Team mentorship
- Guide junior loss prevention officers and support them to achieve their targets

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 6 days’ work week (8 hours per day)
• Duty meal allowance
• Attractive incentives and bonus
• Uniforms provided

Job Responsibilities:

• Ensure highest standard of cleanliness, order and appearance of the hotel according to the standards and procedures set by the hotel management
• Assign housekeeping and maintenance staff their roles and duties; inspect work for conformance and ensure compliance
• Monitor forecasted occupancy and ensure adequate manpower for cleaning of checkout rooms
• Maintain proper housekeeping/ maintenance records of activities/events such as Lost and Found, Inventory, Rooming Lists
• Monitor and maintain cleaning materials and ensure all inventories are adequately store, recorded and properly maintained
• Supervise and train staff to prescribed hotel standard
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum 2 years of experience in housekeeping
• Able to lead and manage a team of Room Attendants
• Independent
• Work weekends and public holidays
• Work day shifts and night shifts
• Able to understand and converse in basic English

Overall Job Purpose

To ensure that operations of the assigned vessels is maintained safely and economically in accordance with the OSM Thome, and owners’ commercial requirements; and that all essential support is extended to the vessel for the purpose, and for addressing emergencies.

KEY RESPONSIBILITIES AND DUTIES

Daily Operations

• Responsible for implementing and maintaining a safe, cost-effective and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.

• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.

• Advise Masters/Chief Engineers and Ship Staff on

· Cargo & tank/hold

· Port operations

· Anchoring & mooring operations

· Technical/Engine room operations

· Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system (BASSnet), monitor the status and act on overdue items.

• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.

• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)

• Liaise with Principals regarding Vessel safe operations.

Shipboard inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report is to be completed and left onboard. Following inspections needs to be conducted during these inspections

• Prepare a Vessel Visit Executive Summary for each Shipboard attendance

• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.

• Prepare weekly, monthly, bi-annual, quarterly management

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.

• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.

• Follow up on closure of deficiencies noted during inspections.

• Incident / Accident / Crisis Management & investigation

• Member of Emergency Response Team.

• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.

• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.

• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.

• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.

• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and

• Monitoring.

• Evaluate & document Off- Hire records (Planned as well as unplanned).

• Stores Supply & Budget Planning.

• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.

• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.

• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.

• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.

• Approve invoices for payment.

• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.

• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.

• Arrange and follow up repairs and services.

• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.

• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.

• Prepare docking report

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency

• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

· Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships

· Candidate who are deemed technically competent and without shore experience will be considered.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5.5 days’ work week
• Duty Meal allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

RESPONSIBILITIES:

• Carry out daily painting work according to procedures and specifications.
• Plastering work.
• Building Maintenance experience.
• Maintain daily housekeeping at workplace.
• Maintain working tools and equipment in good condition.
• Follow safe work practices in all aspect of work.
• Ad-hoc duties as per assigned.

REQUIREMENTS:

• 1 to 2 years working experiences, preferably with relevant hands-on experience in building related or hospitality industry.
• Resourceful, proactive and team player.
• Good interpersonal and communication skill.
• Service-oriented with good personality.

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams
• Able to work on weekends and public holidays
• Work day shifts and night shifts

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 6 days’ work week (8 hours per day)
• Duty meal allowance
• Uniforms provided
• Attractive incentives & bonus
• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• Housekeeping of hotel rooms
• Maintain cleanliness of the hotel;
• Ensure that the condition of fixtures, fittings and building components are well-maintained
• Any other ad-hoc duties assigned

Job Requirements:

• Work on weekends and public holidays
• Work day shifts and night shifts

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• Deliver goods to assigned hotels and assist in loading and unloading of goods.
• Send Technicians to hotels and provide assistance to the technicians as instructed/required.
• Clean, maintain, and upkeep the company’s vehicle.
• Able to perform ad-hoc duties as assigned.

Requirements

• Valid Class 3 licence
• 5.5 days’ work week
• Independent with positive work attitude
• Strong sense of responsibility
• Good team player

【Responsibilities】

1. Lead the team to achieve the company' s performance goals,

2. Develop customer resources through multiple channels to ensure business growth,

3. Maintain the customer management mechanism for the company and maintain customer relationships,

4. Collaborate with relevant internal departments to provide satisfactory services to customers.

【Qualifications】

1. Over 10 years of experiences in business development within the shipping industry, and more than 3 years of team management experiences.

2. Possess plenty of industry knowledge and marketing experiences, understand

customer’s and competitor’s dynamics.

3. Familiar with financial management knowledge, including financial settlement, cost control and tax planning.

4. Excellent communication skills and negotiation skills,and good at business strategy formulation, contract management, price negotiation, and market research.

【Responsibilities】

1. Familiar with market dynamics, expand new customers，

2. Collect, organize, and analyze customer information to support the development of strategies for clients，

3. Assist the business director in formulating work plans according to shipowner’s needs, break down marketing tasksand track progress，

4. Regular communication with clients, respond to client inquiries, conduct regular follow-ups with clients to understand their needs and feedback, resolve client issues, and improve customer satisfaction.

【Qualifications】

1. Familiar with the entire process of crew recruitment, training, dispatch, and management, with a solid foundation in the industry，

2. Master the core concepts and skills of customer relationship management customer segmentation, demand analysis, satisfaction improvement, etc.，

3. Able to use marketing tools, such as SWOT analysis, PEST analysis, etc., to

develop effective market expansion plans for the company，

4. Possess excellent communication and coordination skills, able to communicate effectively with clients, crew members, and internal teams to solve various problems，

5. Skilled at getting customer needs, providing personalized solutions, and enhancing customer satisfaction.

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

About the company

HDFC Bank is one of India’s leading private banks, incorporated in August 1994, with its registered office in Mumbai, India. As of September 30, 2023, the Bank’s distribution network is at 7,945 branches. The representative office in Singapore provides information on home loan products for purchase of residential property in India. Our business philosophy is based on five core values – Operational Excellence, Customer Focus, Product Leadership, People and Sustainability.

Job Description and Responsibilities

We’re looking for a high calibre professional to join our team and build up our emerging presence as an Senior Manager - Operations. At HDFC Bank, we provide our employees with

ample opportunities for career growth and development. The positive work environment and comprehensive training programmes ensure that our team of professionals is highly motivated and equipped with the skills to excel in their respective roles. We believe that the ultimate identity and success of our bank will reside in the exceptional quality of our people and their extraordinary efforts.

Job Purpose:

An experienced leader for Overseas Branches Operations, responsible for managing Overseas

Branch Operations and providing end to end Support to team. Possess extensive knowledge of Overseas Branch Products including Trade Finance. To supervise/authorize day-to-day operations.

Job Responsibilities:

• Ensure timely settlement of Trades/transactions across all verticals within the branch.
• Ensure accurate and timely regulatory reporting.
• Ensure settlement of funds to clients/counterparty Banks is done before cutoff time
• Ensure timely closure of audit/compliance open points.
• Providing a support function for all issues / Queries of Business, NR Sales and Treasury.
• Timely reply to queries / clarifications raised on Notes Mail / Escalation of issues.
• Maintaining TAT for various activities on desk, linked to external as well as internal Cut Off.
• Ensuring timely submission of MIS.
• Ensuring timely Receipt/release of funds & status of cheques from Correspondent bank.
• Monitoring the operation activity and publishing regular MIS.
• To ensure transactions are done within the Regulatory norms.
• To ensure that Bank guidelines are adhered to for all transactions.
• Ensure no miss out of any transaction.
• To ensure that the KYC is done for all transactions.
• To coordinate with Central Processing Unit to ensure that turnaround time is adhered.
• To ensure and maintain adequate readiness of Disaster Recovery site. In case of any disaster, to ensure that the Operation team reaches the site timely and Operation is re-initiated seamlessly.
• Branch General Ledger monitoring & reconciliation. To ensure Cash tally is done daily and reports reviewed and signed off.
• All stationary (eg Demand Draft etc.) are reconciled daily.
• Safekeeping & scrutiny of credit related documents.
• To ensure proper check is done on all outstanding documents & original documents are stored properly in fire resistant cabinets.
• Ensure scrutiny and safekeeping of KYC documents received for Account opening.
• Check on any discrepancy / Issues in processing on the various desk.
• To assist the External & Internal Auditors during the periodic audits, by providing necessary information.
• To review the audit reports and ensure that shortcomings, if any are plugged
• Act as the Chief-Complaints Officer and responsible for all query resolution within the stipulated turnaround time.
• Any other related job assigned by Head-FBO, the CEO, Singapore, and Group Head – WBO

Educational Qualifications

• Graduation
• Post Graduate
• Certifications on following would be a distinct advantage:

1.  CDCS
2.  Foreign Exchange

Key Skills

• Extensive Banking Product & Process Knowledge
• Extensive knowledge of Trade Products.
• Knowledge/experience of Oracle Core Banking system.
• Possess in-depth knowledge to regulatory guidelines on products, processes, systems and basic due diligence.
• Strong written and verbal communication skills.
• Strong interpersonal and stakeholder management skills.
• Strong Service and solution orientation.
• Ability to work well in a team as well as contribute individually within stipulated timelines.

Experience Required

Minimum experience in years – 5-10 years out of which at least 2-3 years as Unit Head/Team Lead

Major Stakeholders

(intra team and cross functional stakeholders, who would need to be interacted with for

discharging duties)

• Customers
• Business Teams
• Operations
• Product Team
• Treasury
• Risk
• Audit
• Compliance

Kindly be informed that only shortlisted candidates will be contacted.

Khandalkar Deepti Sunil

Direct line: 66318505 (Ext.309)

EA licence no.: 19C9769

Email: [email protected]

Personal Registration number: R1545009

We are looking for an experienced and qualified Head Chef to organize all kitchen’s activities. Menu mainly consists of local cuisine. You will be the first in command in the kitchen and will work closely with the outlet manager. You will create the SOP and ensuring food quality.

Responsibilities

• Create the menu with proper SOP and work together with the Head of Ops for menu food costing.
• Prepare, control and direct food preparation process and any other relative activities
• Approve and “polish” dishes before they reach the customer
• Be responsible on cost management - plans order of equipment or ingredients and labour costs
• Be fully in charge of hiring (with the support of HQ resources), managing and training kitchen staff
• Oversee the work of subordinates
• Compliance of SFA - sanitation regulations and safety standards
• Foster a climate of cooperation and respect between co-workers

Requirements and skills

• Proven experience as Head Chef
• Exceptional proven ability of kitchen management
• Ability in dividing responsibilities and monitoring progress
• Outstanding communication and leadership skills
• Up-to-date with culinary rends and optimized kitchen processes
• Good understanding of useful computer programs (MS Excel, ordering system, POS) – Preferred

F&B Operations Manager

Job Responsibilities:

• To oversee outlets operations and ensuring the outlet profitability and operational efficiency.
• Analyze financial performance to formulate, develop and implement plans to improve sales and profitability of the Company.
• Monitor, measure and report on Food Court development plans and achievements within agreed formats and timescales.
• Create a sound and strong working relationship with all staffs.
• Able to manage all controllable and uncontrollable expenditure of the assigned outlet within the Company’s directions.
• Ensure quality of food, quality of customer service and cleanliness of the outlet and maintained consistently at all times.

Requirements:

• A strong passion for food & beverage.
• Strong analytical skills.
• Leadership with strong influential and coaching skills.
• Good interpersonal and communication skills.
• Training will be provided for candidates without relevant working experience in Food & Beverage industry.

• Ensure food item (traditional Asian cuisines) are cooked and plated accurately to specifications
• Maintain proper consistency of food quality and service
• Manage the planning and scheduling of food preparation
• Assist in monthly inventory counts and recording of food wastage
• Ensure area of responsibility are clean, tide and organised
• Ensure general cleanliness and hygiene in food preparation and storage are in accordance with NEA guideline
• Implement plans to ensure efficient use of resources and minimise wastage
• Ensure smooth back-of-house operations and maintenance of kitchen equipment
• Any other duties as assigned
• Ability to work in fast paced dynamic and challenging work environment
• Passionate in traditional Asian cuisine

• Company bus to and from work at multiple MRT stations.
• Working location: Jalan Buroh
• Monday-Friday, 8.30am-5.30pm
• DKSH is a certified Great Place To Work!

Job Summary

• Supervise the day-to-day operations of client accounts to ensure smooth client business integration and drive business growth of clients.

Job Responsibilities

Inventory Management

• Coordinate closely with logistics (DC) for incoming shipment tracking.
• Ensure inventory levels is within the contractual inventory holding target.
• Prompt review & action on the obsolesces to minimize the non-working inventory.
• Work closely with DC to monitor the excess storage charges and informed the affected Clients.
• Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.

Client Management

• Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.
• Align the KPI definition and targets with cross-functional team, namely CCC, DC, SCM, and Finance.
• Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.
• Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).
• Liaises with Clients on their requirements & assist to resolve daily problems encountered.
• Maintain high frequency of engagement with Clients to build effective and strong working relationships.
• Work with other cross-functional departments like DC, CCC and finance to ensure clients’ operational requirements are met.

Job Requirements

• Demonstrate basic understanding of clients' industry/business/products.
• Demonstrate basic client management and communication skills.
• Proven advanced numeracy and quantitative analysis.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.

Fresh Graduates in Business Administration or Supply Chain Management are welcome to apply.

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Job Description

The role works strategically to align the workforce's capabilities with the organisation's goals while fostering a culture of growth and development.

Their primary role includes developing and implementing talent management strategies, policies, programs, and processes that drive organisational performance, employee engagement, and talent retention.

This role will oversee talent identification, assessments, succession planning, development, and talent management. The ideal candidate will have a strong background in HCM, experience in talent management, and a passion for fostering a high-performance culture.

Talent Strategy and Planning

Develop and execute talent management strategies aligned with the organisation’s strategic goals;
Partner with HCM leadership and business unit leaders to identify current and future talent needs, including the development of succession plans;
Drive initiatives to identify, develop and retain high-potential employees.
Coordinate with relevant government agencies to drive talent agenda in DP to fulfil obligations;

Talent Development and Training

Design and oversee talent development programs, including leadership development, skills training, and career pathing;
Collaborate with DP Academy (in-house learning) to ensure programs meet evolving business needs and promote continuous learning;
Develop frameworks for talent coaching, mentoring, and career growth opportunities.

Talent Management

Partner with senior management to identify and develop special assignments for talent development purposes;
Work closely with relevant Directors to monitor the progress of the talents;
Collaborate with various teams and track the progress of individual talent to ensure talents are developed according to the agreed plans and timelines.

Succession Planning

Identify and develop a succession planning framework;
Lead succession planning processes to identify and develop future leaders and critical talent within DP;
Work with senior management to create strategies for knowledge transfer and continuity planning;
Regularly assess talent pipelines and implement development plans for high-potential employees.

Employee Engagement and Retention

Develop and implement employee engagement initiatives that drive job satisfaction and retention;
Conduct regular assessments of employee engagement and design programs to enhance workplace culture and reduce attrition;
Collaborate with other HCM team members to address employee feedback and foster a positive employee experience.

Talent Analytics and Reporting

Utilise talent management metrics to analyse workforce data, assess trends, and make data-driven decisions;
Create reports and dashboards to communicate key performance indicators (KPIs) related to talent identification, development and retention;
Regularly evaluate the effectiveness of talent programs and adapt to optimise outcomes;
Develop and update policies related to talent management, ensuring alignment with organisation’s values and legal compliance.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field;
• A minimum of 5 years’ experience in talent management or leadership development. Candidates with people management experience will have an advantage;
• Demonstrated ability to develop and manage talent strategies aligned with business objectives;
• Demonstrated ability to drive talent agenda in mid to large sized enterprise;
• Strong interpersonal and leadership skills, including senior stakeholders’ management, and with experience coaching managers, talent, and employees;
• Proven experience with ERP HCM systems (eg. Workday, SAP or Oracle)
• Proficiency with HRIS and analytics tools;
• Excellent communication, influencing, analytical, problem-solving, and project management skills;
• Experience in change management and organisational development;
• Ability to thrive in ambiguity, fast-paced and evolving environments.

Responsibilities:

1. Portfolio Analysis:

- Conduct in-depth analysis of investment portfolios, assessing performance metrics and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. Market Research:

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. Client Interaction:

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. Asset Allocation:

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. Due Diligence:

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

- Prepare comprehensive reports outlining investment recommendations and associated risks.

6. Regulatory Compliance:

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. Performance Reporting:

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Analyze performance metrics and make recommendations for optimizing portfolio performance.

8. Relationship Management:

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

- Collaborate with internal teams, including financial advisors and risk management, to enhance client satisfaction.

9. Technology Utilization:

- Leverage financial software and tools for data analysis, risk assessment, and portfolio management.

- Stay current on advancements in financial technology to enhance operational efficiency.

10. Continual Learning:

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

Qualifications:

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers