Job Summary

This entry-level position is ideal for individuals with a passion for technology and a desire to learn in a dynamic and fast-paced environment. This role offers a rewarding career path in the rapidly evolving field of mobile technology, contributing to customer satisfaction and the success of our organization.

Job Description

Technical Repair Skills:

· Develop hands-on skills in repairing mobile phones, tablets, and other handheld devices, including screen replacements, battery replacements, and component-level repairs.

· Gain proficiency in using specialized tools and equipment for disassembly, reassembly, and testing of mobile devices.

Quality Assurance:

· Follow standardized repair procedures and quality control measures to ensure repairs meet company standards and industry specifications.

· Conduct thorough testing and inspection of repaired devices to verify functionality and identify any remaining issues.

· Document repair activities, including parts used, repairs performed, and test results, accurately and comprehensively.

Safety and Compliance:

· Adhere to safety protocols and best practices to ensure a safe working environment for yourself and your colleagues.

· Follow company policies and procedures regarding data privacy, security, and compliance with regulations related to electronic device repair.

Working schedule & Salary package

• 6 days working per week (11.00am – 9.00pm), 1 day off per week.
• You can choose your off day on special occasions.
• $1,800 SGD (During probation period)
• Up to $3,000 SGD (Commission after probation period)

What we offer

• Up to 26days Annual Leave
• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression
• Job training

Requirements

• 1-2years in mobile repair background experience will be an advantage.
• Candidate with no relevant experience also welcome as trainee.
• Singaporean / Singapore PR / LTVP are also welcome!

• Participate in job rotations across various departments to gain a comprehensive understanding of the company's key functions.
• Acquire knowledge of the charterparty negotiation process and become familiar with key charterparty clauses.
• Manage operational tasks, ensuring thorough follow-up, precise execution, and successful closure of fixtures.
• Conduct market analysis on supply and demand trends, assess dry bulk market conditions, and monitor broader macroeconomic factors.
• Review and verify monthly/quarterly reports from Technical Managers, addressing any deviations or clarifications.
• Collaborate effectively with team members from departments such as Operations, Research & Risk, Technical, and Finance.
• Learn on the job from industry experts, developing both technical and soft skills, while receiving mentorship from line managers and peers.
• Undertake additional tasks and assignments as directed by line managers.

Requirements:

• Minimum degree in Maritime Studies or a related field.
• Strong verbal and written communication skills, with excellent interpersonal abilities.
• Highly motivated, proactive, and a team player.
• Adaptable, flexible, and capable of thriving in a fast-paced, dynamic environment.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

**Position: Trainee Barista (Front of House)**

**Location: Marymount Bakehouse Singapore**

we’re looking for enthusiastic individuals to join us as

**Trainee Baristas**! No need to feel intimidated—this is a new beverage section for us too, and we’ll be learning and growing together.

**Key Responsibilities:**

- Prepare a variety of cold and hot drinks as we introduce this fresh beverage offering, with a focus on quality and consistency.

- Keep stock of necessary ingredients to ensure smooth daily operations.

- Serve beverages to customers, providing friendly and attentive service.

- Wash cups and assist with general clean-up to keep operations running smoothly.

- Support the counter staff when needed, particularly during peak hours.

- Maintain a tidy and hygienic workstation, adhering to health and safety protocols.

- Whilst training to master the barista, help be a runner to serve customers, clear tables and ushering customers.

### **What We’re Looking For:**

- Eagerness to learn and a positive, team-oriented mindset.

- Willingness to help shape and grow our new beverage offerings.

- Attention to detail and a passion for delivering excellent customer service.

- No prior barista experience is required—this is a fresh start for everyone, and training will be provided.

Be part of this exciting new chapter as we expand our menu and create a welcoming atmosphere for our customers. **Apply today and grow with us at Marymount Bakehouse!**

---

This version reassures potential applicants that the beverage section is new, so they'll be learning alongside the team.

Job Description

• Based on SOP, check the operability of restaurant and outlets which include the equipment, products, supplies, dining areas so that it is ready for business daily to ensure business sustainability and add value to business growth.
• Plan and revise staffing schedule monthly to ensure adequate manpower is available for effective and efficient operations of the restaurant and outlets daily according to agreed forecast and approved Floor Positioning Guide (FPG) to ensure the labour percentage is controlled within the budget given.
• Perform customer relationship activities to enhance the imager of the restaurant and outlets. These include customer feedback through tele- conversation and email communication.
• Coach Assistant Manager and Shift manager to ensure that they are able to manage the restaurant and outlets independently in accordance with the agreed budgets.
• Interact with staff regularly to ensure that their morale, commitment and teamwork are maintained and in line with company mission, vision and values. Restaurant and outlet staff is updated regularly the various key employee communication messages.
• Consult and discuss regularly with staff and customers to generate and propose ideas to enhance the productivity and operations of the restaurant and outlets.

Job Requirements

• 2-3 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.
• Professional communication skills are required.
• Commitment to quality service, and food and beverage knowledge.

Pilates Apprenticeship - Singapore

Are you passionate about Pilates and looking to turn your love for transforming people's lives into a fulfilling career? Look no further than the Pilates Apprenticeship Scheme at Options Pilates!

As an international chain of studios in Singapore and Hong Kong, we are excited to be growing our team in Singapore and seeking apprentices to join us on this journey. As a licensed Pilates education center, we provide you with a complete Pilates education and certification, ensuring you have the tools and knowledge needed to succeed as a Pilates instructor.

But the benefits don't stop there. Our apprenticeship program provides endless opportunities for career advancement, whether it's expanding your capabilities as an instructor, becoming a mentor or master trainer, or even managing others.

If you're a qualified Pilates instructor, we also welcome you to apply for our part-time or full-time instructor positions. Join the best Pilates studio in Asia and make your passion your career. Apply now and start transforming lives!

Requirements

1. To be eligible to apply for our Pilates Apprenticeship Scheme, you must be a Singaporean citizen or permanent resident.
2. In addition to the Pilates training that you'll receive from us, working as a Pilates instructor requires excellent people skills and communication abilities. You should enjoy working with people, both in one-on-one and team settings, and be able to build strong relationships with your clients.
3. To ensure that you have a strong foundation in Pilates, we require that you have taken 20 or more Pilates classes and have a good understanding of the differences between group and private classes.
4. You must have carefully thought about changing your career and be fully committed to become a Pilates instructor.
5. Full-time and Part-time opportunities available.

Benefits

As an apprentice, we'll cover the cost of your education and provide you with access to our studio space for practicing. You'll also receive ongoing mentorship from our team of senior instructors who are committed to helping you grow and develop as an instructor.

Even after you become a certified Pilates instructor, we'll continue to support your career advancement. We offer in-house training and mentoring free of charge to our instructors, giving you the tools and knowledge needed to stay at the forefront of the industry.

At Options Pilates, we believe in investing in our team and helping them achieve their full potential. Join us and discover the benefits of a rewarding career in Pilates instruction.

Expectations

We're seeking driven candidates who are passionate about Pilates and dedicated to honing their skills. We expect our apprentices to be committed to learning and hardworking, with a strong work ethic and a desire to grow and develop as instructors.

To succeed in our Pilates Apprenticeship Scheme, you'll need to be willing to dedicate plenty of time and effort to your training. We're seeking individuals who are eager to learn, practice, and improve their Pilates techniques, and who are motivated to succeed in a challenging but rewarding career.

How To Apply

Please send us an email to [email protected] including the following

1. A brief introduction of yourself along with a CV (Subject line “Instructor Trainee position”)
2. Please include answers to the following questions in the introduction:

• "Have you done Pilates before? Please elaborate, what kind of Pilates have you done, have you done group or private lessons, what is your understanding of it, why do you like it"
• “Do you workout regularly? Please elaborate (what kind of exercises, how frequent, how active you are)”
• "What is your current job, and what made you decide on a career change?"
• “What made you decide to become a Pilates instructor?”

Please be as thorough as possible, this is a chance to let us know why you are a good candidate for the traineeship. (Please keep in mind that there are many candidates who want a free Pilates education, why should we pick you?)

We will send more information about the apprenticeship via email after we receive your application.

As a management executive, you will be trained to understand and run new and existing store ;

- Front end operations

- Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock control

- Quality control

- Marketing planning

- Customer service

- Work place safety

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas

- Full Time Positions

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Requirements

• The ability to communicate clearly and effectively with executives and others
• The ability to make quick and effective decisions to keep projects on schedule
• The ability to solve problems and adapt to changing market dynamics
• The ability to manage your own emotions and the emotions of others
• The ability to build your team and grow the skills of each employee
• The ability to build successful relationships with colleagues and earn their respect
• The ability to juggle multiple projects at once
• A deep understanding of the market the company operates in
• The ability to develop new company policies
• The ability to create reports and presentations
• Strong public speaking skills
• The ability to work independently and in a team

Responsibilities

• studying policies and procedures to improve them
• improving company compliance to policies
• implementing guidance systems for staff members
• guiding leadership practices within the company
• designing goals and strategies for reaching them
• determining department operations and sizes
• creating smaller teams and groups for projects
• planning client retention strategies for company use
• developing company management budgets
• overseeing leadership and management hiring practices
• ensuring managers are consistently following procedures
• tracking manager performance and satisfaction
• producing guidelines and regulations for leadership

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Description:

• Receive training and perform duties in various sections of the company’s operations such as the Service Department, Kitchen Department, Supporting Function Department etc;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;
• Progressively master the skills to run restaurant operations.
• Acknowledge and achieve performance goals and objectives defined by management.
• Consistently monitor individual performance and progression with your superior and management.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments;
• Perform ad-hoc duties as assigned by your superior.

Job Requirements:

• Candidate must possess at least a Degree in Hospitality Management;
• Applicants with relevant working experience in the related field will be an advantage, however, applicants without relevant working experience are also welcome to apply as full training will be provided;
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;
• Candidates who master more than one language will be an added advantage, as oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding with the training and other restaurant operation related matters.)
• Successful applicants will have the opportunity to assign assignments at oversea branches.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Mission: To learn to manage the branch and the team in order to maximize sales and gain customer loyalty.

PEOPLE MANAGEMENT

· To act as a role model for the management of the team.

· To communicate actively with the team, according to requirements.

· To ensure the development of the team towards a high level of knowledge and performance.

· To detect the potential of each employee and ensure their development.

· To ensure the optimal management of personnel administration duties.

· To lead the team and correctly and actively manage potential conflict.

· To ensure compliance with the regulations and the legislation.

· To be responsible for the health and safety of the team.

BUSINESS MANAGEMENT

· To plan the required measures in order to reach targets.

· To analyze and review management indicators and costs in order to improve them.

· To ensure a good level of customer service in the team.

· To continuously monitor sales and customer service.

· To optimize resources and try to minimize expenses

GYMNASTICS CURRICULUM (PREFERABLY)

· Experienced in Gymnastics Coaching for children (aged 18 months old to 12 years old) and able to lead a class of 10-20 children at one time

· Plan Curriculum for different levels

· Mentor and Guide trainee/ junior coaches

ATTITUDE

· Communicates well and is persuasive.

· Shows initiative and decision-making/problem-solving ability.

· Leads by example and is capable of motivating the team.

· Acts quickly and is multi-disciplinary.

· Is tenacious and can deal with stress.

· Is enthusiastic, friendly, cordial, and polite.

· Ability to listen.

· Prioritisation – optimal use of time.

· Self-motivating and self-critical.

SKILLS

· Leadership qualities – mobilizes and motivates the team.

· Organisation, Management, and Planning.

· Able to analyze and offer solutions.

· Communicative and persuasive.

· Customer and image-oriented.

· Ability to adapt – energy and speed.

Responsibilities:

• Will involve in a lots of calling (call Desktop engineers for urgent or priority case)
• Validate forms submitted by users
• Process forms based on request type
• Follow up on requests submitted
• Respond to enquiries on forms
• Update user profile records
• Update asset entries
• Generate internal SR reports

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. <R24124925> <Chow Xuan Ling>

About Us

We are a startup aiming at providing internet based services including tele-healthcare services, online shopping platforms, etc. We have a strong shareholder base including investors from the US, China, Malaysia and Singapore.

Job Duties

We are seeking a dynamic and motivated Management Executive to join our team to develop our businesses. This position provides hands-on exposure to multiple businesses, including healthcare, online retail, etc.

• Ensure smooth running of projects by tracking progress and updating management on status, budget, progress and risks.
• Perform market research to identify trends, opportunities and competitive benchmarking.
• Prepare comprehensive project documents including proposals, interim performance reports, completion reports.
• Organize meetings, including scheduling, resheduling and sending reminders.
• Manage projects end-to-end, ensuring timely execution and alignment with business objectives.
• Collaborate with internal teams, services providers, customers, end-users.
• Present progress progress to managment and stakeholders.
• Assist in managing expenses, invoices and financial documentations.
• Participate in solving real-world business challenges, contributing to operational and strategic decision-making proess.

Job Requirements

• Bachelor's degree in Business Administration or related fields.
• 3 years of experiene in business support roles.
• Exceptional organization and multitasking skills, with the ability to prioritize tasks effectively in a fast-pace environment.
• Strong written and veral communication skills, inluding the ability to draft professional correspondence and presentations.
• Proficiency in Microsoft Office Suite and other office software.
• Proficieny in both oral and written English and Chinese.
• Ability to work independently and as part of a team, taking initiative and demonstrating a proactive attitude.

Working Location

Singapore, with some travel requirements.

Duties and Responsibilities

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

• Monthly Salary: $2,800 - $2,900
• Working Location: Tanjong Pagar
• Working Days & Hours: 6 working days a week | Rotating shift / Split Shift

Job Description (Front of House)

• Assist Outlet Manager to manage outlet operations
• Order and manage inventory from suppliers
• Ensure good customer service in accordance with company's standards
• Assist in food preparation
• Ensure that ali food standars are according to company's standards
• Ensure the hygiene and cleanliness of outlet at all times
• Any other ad-hoc duties assigned by your superior

Job Requirements

• Candidate must possess at least Diploma/Bachelor's Degree in any field

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description

• In charge of company daily operation
• Hands on provide customer services
• Manage for staff's roster to avoid any lack of manpower
• Ensure client' satisfaction, provided great customer services
• Manage all office staffs and workers
• Make decision, work independently

Responsibilities

• At least 3 years related experience or above
• Must able to commit on weekend
• Positive attitude with a strong sense of communication with customer

Scope of Works, Roles & Responsibilities

● This is not an office type of job : All workers are required to perform hands-on operations duties.

● Works could be exhausting physically. Works are usually done outdoors (non-aircon environment)

● Packing and Crating of bulky/heavy items

● Perform manual packing & crating related duties, eg : wrapping, labeling, sealing, carting... etc

● Other general works & housekeeping duties

● Assist the Operation Superintendent/Operation Head in co-ordinating & executing field operations, procurements, follow-up & reporting...etc

● Hands-on operation capabilities, trouble-shooting & problems solving skills

● Attentive to Details, and able to work independently

● Works hand-in-hand with vendors to complete work tasks. Able to work well with all walks, especially senior citizens.

● Other ad-hoc duties as assigned

● Adhere to Works Safety SOP

Requirements:

● Teamwork is essential.

● This is not an office type of job : All staff are required to perform hands-on operations (hands-on are utmost importance)

● Physically fit to carry/lift heavy items

● Workplace is at the client’s location within Singapore (mostly at Changi North Industrial area currently whilst also at other locations)

● Work is usually done outdoors (non-aircon environment), we are not office-bound or desk-bound.

● Candidates without experience are welcome to apply; Training and guidance will be provided.

● Candidate with hands-on operation capabilities, problem-solving skills, proactive & good performance will be placed on Career Progression Plan with the company

● Candidates with Forklift Operator Licence, Work-At-Height related, Class3 License, are highly preferred but not a prerequisite ; Company would require candidates to attend/obtain relevant skills upgrades.

Remuneration/Working hours:

● Monthly Salary range - $2600 to $2800 (adjustable after satisfactory performance probation period )

● Due to our work nature, work Hours/Schedule could be odd, but usually are : Monday to Saturday : 9am to 5pm+/- (estimated only) - work end-time could be flexible.

● Although not frequent, Extended work-hours may be required if workloads are heavy on certain day(s). Time-off will be arranged for extended work-hours done.

Performance Probation/Observation period :

- Candidate will be required to undergo probation period between 3months to 6months. The actual probation period will highly depend on candidate's performance & commitment.

Communication Method :

- Dear applicants : Do expect our response within 24hrs~48 hours via WhatsApps for suitable candidates [excluding Sunday], usually we response much speedier.

​Our client is a global leader in gateway services, who is seeking to recruit a Trainee Air Hub Lead - Baggage. This position is based in Singapore.

Trainee Air Hub Lead - Baggage

Responsibilities

Supervise baggage operations to ensure baggage are dispatched to aircraft in a timely manner as per airlines' requirements or stipulations by the aviation authority.

Requirements

• Diploma in any discipline

• Comfortable with shift work

• Physically Fit

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Description & Requirements

• Execute gymnastics lessons and make changes when necessary, to children aged 18 months to 12 years old
• Travel to different Kindergartens or Childcare Centres or Outlets
• Do simple cleaning and maintenance of gym equipment and apparatus
• Do administrative work for the schools and/or branches
• Any other ad-hoc duties as assigned

Job Summary:

The Management Trainee will undergo comprehensive training in all aspects of pawnshop operations. Trainees will learn about customer service, inventory management, financial transactions, and compliance regulations.

Key Responsibilities:

• Assist in daily operations of the pawnshop.
• Learn and apply company policies and procedures.
• Provide excellent customer service by assisting customers with transactions and inquiries.
• Help manage inventory, including receiving, pricing, and displaying items.
• Conduct appraisals of items brought in for pawning.
• Maintain accurate records and ensure compliance with all regulatory requirements.
• Participate in training sessions and workshops to gain in-depth knowledge of the industry.

Qualifications:

• Bachelor’s degree in Business or related field.
• Strong interpersonal and communication skills.
• Detail-oriented with strong organizational skills.
• Ability to learn quickly and adapt to a fast-paced environment.
• Proficiency in Microsoft Office Suite.
• Previous experience in retail or financial services is a plus.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices