Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Management Trainee

$3000

5.5 days work

Islandwide hire

Job description:

• Responsible for training and supervising staff

• Monitor and managing budgets

• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

• Overseeing stock levels & ordering supplies

• Manage and update staff rosters

• Handling customer enquiries and complaints

• Greeting and advising customers

• Preparing and presenting staffing/sales reports

• Assessing and improving profitability

• Handling administration and paperwork

• Liaising with customers, employees, suppliers, licensing authorities, sales representatives etc

Job Requirements:

• Degree in any related field

• Excellent interpersonal and customer service skills

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Responsibilities:

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations

· Maintain an attractive and an orderly appearance in the outlet

· Monitor proper ordering, receiving, storage procedures are being followed

· Motivate, guide and train the staff in up-selling the food and beverage items

· Attend to guest requests and complaints as required

· Ensure that all staff are properly informed on the promotions and information.

· Any other ad-hoc duties as assigned by the Company

Requirements:

· Able to work on split shifts, weekends, and public holidays

· Service oriented and passionate working in F&B industry

· Possess good communication and interpersonal skills

PC literate, well-organized and self-motivated

Be able to communicate in English & Chinese

Working Location: Labrador Park

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Rotate through various departments to gain hands-on experience in operations, marketing, finance, and more
• Participate in leadership training programs to enhance your management skills and prepare for future leadership roles
• Assist in managing key projects and initiatives, ensuring their successful execution from start to finish
• Analyze business performance, identify opportunities for improvement, and present recommendations to senior leadership
• Work with diverse teams across the organization to drive strategic initiatives and enhance operational efficiency
• Engage with clients, partners, and stakeholders to understand business needs and deliver value-added solutions
• Conduct research to identify market trends, customer preferences, and industry best practices to guide decision-making
• Receive mentoring and guidance to fast-track your career and transition into a full-time management role upon completion of the program

JOB REQUIREMENTS

• Minimum Diploma and above
• Demonstrated leadership skills through academic, extracurricular, or professional experiences
• Strong analytical and problem-solving skills with the ability to think critically and creatively
• Good verbal and written communication skills, with the ability to engage with senior management

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Join our Management Trainee Program, where you’ll gain hands-on experience, receive mentorship, and develop the skills to lead our organization into the future.

• Participate in a structured rotational program across key departments to gain in-depth knowledge of business operations
• Work closely with senior leaders and mentors to develop leadership and decision-making skills
• Contribute to critical projects that drive organizational growth and innovation
• Analyze business processes, identify opportunities for improvement, and present actionable recommendations
• Collaborate with cross-functional teams to execute tasks and achieve project objectives
• Interact with clients, stakeholders, and industry experts to understand market dynamics and customer needs
• Tackle real-world business challenges with creativity and strategic thinking
• Fast-track your career into leadership roles upon successful completion of the program

Why Join Us?

• Gain diverse exposure to all aspects of the business in a dynamic and supportive environment
• Receive personalized mentorship and guidance from experienced professionals
• Competitive salary package with clear growth opportunities
• Be part of a forward-thinking organization that values innovation and initiative

REQUIREMENTS

• Minimum Diploma and above
• Strong analytical, problem-solving, and communication skills
• A proactive, adaptable mindset with a willingness to learn
• Demonstrated leadership potential through internships, projects, or extracurricular activities
• Ability to work collaboratively in a team-oriented environment

Kick-start your career with us and unlock your potential to become a future leader. Apply today and take the first step towards an exciting and rewarding journey!

EA Reg. Number: R21100629

EA License Number: 22C1278

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants

Responsibilities

• Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu

• Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of

delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and

kitchen storage capacity

• Oversee the setting up and cleaning of stations by staff

• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency

• Quality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menuKitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Benefits:-

• A Minimum Salary $2100 to $3200 (Depending on position offered)
• No F&B experience required
• Positions such as Operation Management Trainee, Management Trainee etc
• Job interviews will be arranged
• Structured On-the-Job Training (OJT) provided by the employer
• Candidates with Back of the House (Kitchen) experience may apply to convert their career to Front of the House (Services)
• Candidate should not have related Front of the House (Services) experience within the last 10 years

Job Descriptions:

• Ensure and maintain all inventories are in order/sufficient.
• Assist Restaurant Manager in overseeing daily operation
• Gain knowledge of the company and make essential decisions when necessary
• Ensure the efficiency of Restaurant operation is properly maintained
• Responsible for planning weekly/monthly schedule of manpower
• Liaise with superiors and top management when necessary
• Generate reports and present them to top management
• Perform practical problem-solving skills when necessary
• High energy and a strong passion for delighting customers
• Strong management skills with the ability to lead and motivate a team
• Candidates are required to work on shifts, weekends, and public holidays
• Willingness to stand, and work long shifts of up to 10 hours is required for this position

Note: Applicants will be contacted for a phone interview

We are looking for a Management Trainee to join our dynamic team at our food court in the East. As a Management Trainee, you will be exposed to various aspects of food court operations and gain hands-on experience in managing daily operations, customer service, and staff coordination. This role is ideal for individuals looking to build a career in food service management.

Key Responsibilities:

• Assist in managing daily food court operations, ensuring smooth and efficient service.
• Supervise and coordinate with food court staff to maintain high standards of cleanliness and service quality.
• Handle customer inquiries, feedback and resolve any issues promptly.
• Assist in stock management and ordering of supplies.
• Help with scheduling and rostering of staff shifts.
• Support the implementation of safety and hygiene standards.
• Prepare and maintain operational reports.
• Monitor and ensure customer satisfaction.

Requirements:

• Positive attitude with a strong willingness to learn and develop.
• Strong communication and interpersonal skills.
• Computer literate (proficient in Microsoft Office or similar software).
• Ability to work in a fast-paced environment.
• Willing to work 6 days a week, including weekends and public holidays.
• 1 weekday off as per roster.

Benefits:

• Training and mentorship for career development.
• Exposure to various aspects of food court and retail operations.
• Opportunity for growth into management roles.

Roles & Responsibilities

We are looking for a Management Trainee to join our dynamic team at our food court in the Central. As a Management Trainee, you will be exposed to various aspects of restaurant operations and gain hands-on experience in managing daily operations, customer service, and staff coordination. This role is ideal for individuals looking to build a career in food service management.

Key Responsibilities:

• Assist in managing daily restaurant operations, ensuring smooth and efficient service.
• Supervise and coordinate with food court staff to maintain high standards of cleanliness and service quality.
• Handle customer inquiries, feedback and resolve any issues promptly.
• Assist in stock management and ordering of supplies.
• Help with scheduling and rostering of staff shifts.
• Support the implementation of safety and hygiene standards.
• Prepare and maintain operational reports.
• Monitor and ensure customer satisfaction.

Requirements:

• Positive attitude with a strong willingness to learn and develop.
• Strong communication and interpersonal skills.
• Computer literate (proficient in Microsoft Office or similar software).
• Ability to work in a fast-paced environment.
• Willing to work 6 days a week, including weekends and public holidays.
• 1 weekday off as per roster.

Benefits:

• Training and mentorship for career development.
• Exposure to various aspects of restaurant and retail operations.
• Opportunity for growth into management roles.

· Accountable for assisting the group to achieve targeted sales / profits, while maintaining the operational and service standards. To improve the organization's market share and positioning.

· To improve the organization's efficiency towards its mission and goals.

· To achieve 4 G results in:

a) Great Service

b) Great Food

c) Great Ambience

d) Good Profits

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

· Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry

· Assist in efficient running and profitability of restaurant

· Ensure good service are provided in accordance with the Group’s SOPs

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

· ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills
• Able to work on weekends and Public Holidays

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Job Summary:

As a Management Trainee, you will be provided with hands-on training and mentorship, gaining exposure to all aspects of funeral planning, from managing family relations to funeral coordination and logistics. You will work closely with experienced Funeral Directors to ensure the highest standards of service. This is a career-development role, with the expectation of progressing into an Assistant Funeral Director position, where you will take on a more direct leadership role in supporting families and planning funerals.

Key Responsibilities:

• Family Engagement & Support:
  • Support and guide families through the initial planning and preparation stages, ensuring all details are handled with care, respect, and professionalism.
  • Assist in personalising funeral and memorial services to meet each family’s specific wishes.
• Funeral Planning & Coordination:
  • Understand the process of planning, coordinating, and overseeing setting up of wake venue, and ensuring all legal and regulatory requirements are met.
  • Ensure that all the set up and tear down of wake venues and logistics are managed seamlessly.
  • Overseeing and managing the funeral ceremony, including but not limited to, emceeing, conducting rites and ensuring that the service goes smoothly.
• Operations Management:
  • Gain proficiency in managing set up and tear down of the wake venues, alongside operational team as well as vendors.
  • Gain an appreciation of managing daily operations, including maintenance of equipments and vehicles, as well as management of staff.
  • Understanding management of inventory, ensuring the operations runs smoothly on a day-to-day basis.
• Administrative & Compliance Support:
  • Assist with the preparation of funeral documentation, legal paperwork, and ensuring all processes comply with industry standards and regulations.
  • Learn to manage financial aspects of services, including invoicing, payments, and record-keeping.
• Aftercare Services:
  • Learn how to provide compassionate aftercare services to grieving families, including managing grief workshops, holding group memorial services, and follow-up communication.

We are excited for you to join us if you:

• Have the heart to make a difference in Family’s grief journey
• Have a strong sense of empathy and compassion
• Preferably have a Class 3 Driver License
• Good team player and pleasant personality
• Strong communication skills and attention to detail

Benefits

• Basic salary of up to $3,000
• Incentives and Perks
• Insurance cover
• Supportive working environment

We regret that only short listed candidates will be notified.

Up to $3500

Newton

9.30am-6.30pm

Responsibilities

• Oversee daily operations of the store, including opening and closing procedures.
• Ensure compliance with health and safety regulations.
• Manage inventory levels, ordering supplies as needed to avoid shortages or excess.
• Ensure all food and beverages meet quality standards and presentation guidelines.
• Train and supervise staff, ensuring they understand and adhere to company policies.
• Respond to and manage customer feedback and enquiries .

Requirements

• Degree in Hospitality, Business Administration, or related field preferred.
• Preferable 1-2 years of working experience in a cafe or bakery or related experience.
• Preferably have experience with making coffee & simple latte art.
• Posses Food hygiene certification (WSQ Food Safety Level 1).
• Strong communication skills, customer-centric attitude, and a proactive approach to problem-solving.
• Ability to handle high-pressure environments and work flexible hours, including weekends and holidays.

Interested candidates may click the apply button. Please be informed that only shortlisted candidates will be notified.

Company: Nala Employment Pte Ltd | License No: 16C8302
Contact Person: Tan Zhi Ning
Registration No: R23116671

Management Trainee Program - Food and Beverage Operations

Join Common Man Coffee Roasters, where we deliver exceptional coffee experiences in a vibrant and welcoming environment. We’re looking for enthusiastic individuals to join our team as Management Trainees and embark on a journey of growth, development, and leadership in the food and beverage industry..

Outlets looking to hire

• CMCR Joo Chiat
• CMCR Martin

Scope of the program

Operational Training

• Master daily café operations, including opening and closing procedures.
• Support in coffee preparation, food service, and maintaining our high standards of quality.

Customer Service Excellence

• Deliver memorable customer experiences, engaging with guests to create a welcoming atmosphere.
• Handle customer feedback professionally and ensure satisfaction.

Team Supervision

• Assist in guiding and motivating team members during service hours.
• Collaborate with the team to maintain smooth operations and uphold our values.

Inventory & Stock Management

• Monitor inventory levels and minimise wastage through effective stock control.
• Assist in regular stock checks and order placements.

Sales & Business Development

• Contribute ideas for menu enhancements and promotions.
• Support in upselling efforts and maximising sales opportunities.

Leadership Development

• Shadow experienced managers to learn effective leadership and decision-making skills.
• Take on supervisory roles during shifts as part of your training.

Compliance & Quality Control

• Ensure compliance with health and safety regulations.
• Uphold our commitment to quality and service excellence.

Key Requirements

• Strong passion for coffee, food, and customer service.
• Excellent communication and interpersonal skills.
• Previous experience in the food and beverage industry

Key Benefits

• 05-day 44 hours work week
• End-year performance bonus
• Group medical, hospitalisation and dental insurance
• Team member referral bonus

Join us today!