The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Requirements

· Retail experience

Functional Skills (Hard / Technical)

· Identification of, and follow up on customer concerns

· Ensure that service standards and importance of service recovery are adhered to

· Opening, operating and closing of shift procedures

· Ability to count money accurately without error

Performance (Soft / Core)

· Able to make customers feel at ease and comfortable

· 6-star service

Job Description

• Preparation of financial proposals to be presented to clients.
• Assist with structuration of facilities and coordination with Lawyers and other Departments from the bank.
• Research on potential business opportunities and contribution to new business development.
• Preparation of credit applications.
• Monitoring of risk and financial covenant.

Skills & Qualification:

• Degree preferably in Finance or Accountancy and possess basic financial analysis skill
• Ability to communicate effectively both verbally and in writing
• Solid work ethic and integrity
• Strong attention to detail
• Ability to follow established procedures and policies
• Proficient PC skills including Excel, Word and Powerpoint software
• Ability to work closely and effectively with other teams
• Must be able to read, write and speak French as the incumbent acts as a liaison officer between Singapore branch and head office in Paris
• Must be able to translate documents from French to English and vice versa

Footnotes:

1. Personal data collected will be used for recruitment purposes only, and the data collected will be anonymized or deleted when there is no longer a business or legal purpose for such personal data.

2. We regret that only shortlisted candidates will be contacted.

The Management Trainee's main responsibilities include providing excellent customer service, and assisting and advocating customers' in-store ongoing promotions to boost outlet sales. The Management Trainee will also carry out food order preparation, support the kitchen crew when in need, as well as in charge of sanitising food in preparation areas and cleaning duties when required.

Job Descriptions:

• Assist the Operations Manager on the floor in service operations.
• Assist in managing F&B and daily operations of restaurant outlets in accordance with company standards
• and budgeted guidelines.
• Display and always maintain excellent levels of internal and external customer service.
• Identify customers’ needs and respond proactively to all their attention.
• Be attentive requests guests’ requests efficiently and effectively.
• Responsible for setting up and handling workstation(s) assigned.
• Perform effective problem-solving skills when necessary.
• Ensure cleanliness and work order in compliance with standards at all times.

Job Requirements:

• At least 2 years experiences in restaurant service
• Candidate must possess at least a Diploma in any field
• Ability to spot and resolve problems efficiently
• Ability to multi-task and delegate task efficiently to team
• Guest-oriented and service-minded
• Strong management skills with the ability to lead and motivate a team

Job Title: Retail Management Trainee

Location: Singapore (Outlet-Based)

Job Description

Join our Retail Management Trainee program to gain hands-on experience in retail operations and leadership. This role prepares you for a future managerial position with structured training and real-world exposure.

Responsibilities

1. Store Operations

- Manage daily store activities, including opening, closing, and maintaining standards.

- Oversee inventory and stock levels.

2. Customer Experience

- Deliver excellent service and create a positive shopping environment.

- Contribute to sales goals and customer satisfaction.

3. Team Leadership

- Support staff supervision, teamwork, and productivity.

- Assist with staff training and ensure adherence to company policies.

4. Merchandising and Displays

- Implement merchandising strategies and maintain attractive displays.

- Align product displays with company guidelines.

5. Performance Analysis

- Track store performance and assist in preparing sales and inventory reports.

- Identify areas for improvement and suggest solutions.

6. Training and Development

- Participate in training to develop retail management skills.

- Take on responsibilities to prepare for leadership roles.

Requirements

- Passion for retail and a customer-first approach.

- Strong communication, adaptability, and problem-solving skills.

- Self-motivated and eager to learn.

- Available to work weekends and public holidays.

Why Join Us

This program offers hands-on training, career progression, and the chance to become a skilled leader in retail. Be part of a vibrant team and start your journey in retail management!

Participating in meetings, workshops, and other learning opportunities.

Observing and learning from experienced staff members.

Gaining knowledge of company policies, protocols, and processes.

Taking detailed notes and liaising with Managers, Supervisors, and other senior staff.

Fulfilling any requirements and meeting goals set out at the start of the traineeship.

Following all company regulations.

Requirements

• A Level or Local Polytechnic Diploma
• Experience in a management role or similar.
• Excellent written, verbal, and interpersonal skills.
• Proficiency in MS Office.
• Superb attention to detail.
• Strong leadership skills.
• A positive attitude and willingness to learn.
• Willingness to work overtime if required.
• Excellent time management skills.

The Management Trainee's main responsibilities include providing excellent customer service, and assisting and advocating customers' in-store ongoing promotions to boost outlet sales. The Management Trainee will also carry out food order preparation, support the kitchen crew when in need, as well as in charge of sanitising food in preparation areas and cleaning duties when required.

Job Descriptions:

• Assist the Operations Manager on the floor in service operations.
• Assist in managing F&B and daily operations of restaurant outlets in accordance with company standards and budgeted guidelines.
• Display and always maintain excellent levels of internal and external customer service.
• Identify customers’ needs and respond proactively to all their attention.
• Be attentive requests guests’ requests efficiently and effectively.
• Responsible for setting up and handling workstation(s) assigned.
• Perform effective problem-solving skills when necessary.
• Ensure cleanliness and work order in compliance with standards at all times.

Job Requirements:

• At least 2 years experiences in restaurant service
• Candidate must possess at least a Diploma in any field
• Ability to spot and resolve problems efficiently
• Ability to multi-task and delegate task efficiently to team
• Guest-oriented and service-minded
• Strong management skills with the ability to lead and motivate a team

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menuKitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky as the main theme and The Other Room as our award-winning cocktail bar.

With Two (2) newly outlets just opened – Quaich Wanderlust@Hotel InterContinental Singapore and Quaich Capitol Whisky and Cigar Lounge@Hotel Kempinski, a luxury blend of a cocktail and whisky bar hidden in a corner of two of the finest internationally acclaimed hotels awaits the right candidates to enter with us into a world that is intimate and exclusive, yet complete in every way, with its finesse dripping from every drop of liquid in the glass, through every bite teeth, sinks our food offerings, while eyes glisten with awe a professional yet friendly service experience of a knowledgeable and passionate team.

Benefits:

- Career progression

- Overseas training opportunities

- Being part of company's large scale events

- Staff benefits (Annual Leave, Medical, Dental, etc. )

Requirements:

- Ability to adapt and thrive in a dynamic and fast paced environment.

- Possess strong interpersonal and communications skills.

- Able to work independently and in team.

- Able to commit on weekends and Public Holidays.

- No experience needed as training will be provided.

Job Responsibilities:

- Proactive attention to detail that motivates double-checking orders and making records of information when necessary

- Ability to work smoothly with a team, synchronizes processes with others to fulfill orders as quickly as possible

- Must be efficient and energetic, multitasking to complete multiple orders or switching between different types of activities

- Helping out in the pantry (Food preparation which includes cleaning duties)

- Take customer orders, guiding them with selections and making recommendations if requested

If you're a FUN and OUTGOING individual that fits all the above criteria, do not hesitate to apply! Come join our big family today!

*We regret to inform that only shortlisted applicants will be contacted*

Position Overview:Based in Singapore, our Marketing Management Trainee will be a vital part of our marketing initiatives across Southeast Asia. This role is designed for recent graduates looking to make an impact in KOL management, social media operations, consumer research, and the execution of new product launch events. The successful candidate will be eager to learn and contribute to our dynamic team. Regular travel within the region is required.

Key Responsibilities:
KOL Management:
Support in managing partnerships and coordinating KOL endorsements.
Assist in creating marketing campaigns featuring KOLs.
Social Media Operations:
Help drive social media strategies to increase brand engagement.
Support in producing content and tracking performance metrics.
Consumer Research:
Conduct market research to gather insights on consumer behavior and preferences.
Analyze data and provide reports to inform marketing strategies.
New Product Launch Events:
Assist in planning and executing events for new product launches.
Ensure events align with brand messaging and marketing goals.

Qualifications:
Bachelor's degree in Marketing, Communications, Business, or a related field, completed within the last year.
Basic understanding of marketing principles and practices.
Experience in social media management and KOL partnerships is a plus.
Strong organizational and communication skills.
Proficiency in Microsoft Office Suite and basic knowledge of social media management tools.
A keen interest in consumer research and market analysis.

Work Environment:
Based in Singapore with frequent travel to Southeast Asia locations.

Responsibilities:

• Station at Outlets / Showrooms / Offices
• Perform Sales and Marketing functions at Retail Outlets / Showrooms / Sales Offices.
• Provide customer service to all customers.
• Complete all assigned tasks and assisting with day-to-day operations.
• Participate in meetings, workshops, and other learning opportunities.
• Observe and learn from experienced staff members.
• Understand company policies, protocols, and processes.
• Take detailed notes and liaising with Managers, Supervisors, and other senior staff.
• Fulfil any requirements and meeting goals set out at the start of the traineeship.
• Adhere to all company regulations, and health and safety codes.
• Prepare documents and updating records.
• Learn about conflict resolution and sitting in on disciplinary hearings.
• Travel to different outlets and participating in daily operations as required.

Requirements:

• Bachelor's degree in any disciplines or relevant.
• Strong critical thinking and analytical skills
• Good leadership, communication and interpersonal skills
• Able to work effectively both individually and in a team
• Proactive and inquisitive mindset with a desire to learn, question and contribute in a fast-paced environment.
• Proficient in Microsoft Office
• Able to work on rotation shifts / weekends / Public Holidays.

Job Description:

· Work closely with the Manager.

· Monitor outlet’s expenses, making sure that all costs are within the budget.

· Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

· Make every effort to let customers feel welcome with friendly and uncompromising service.

· Supervise operations in outlet and serve customers.

· Handle customer complaints, maintaining good customer relationships.

· Progressively master the skills to run restaurant operations.

· Receive training and perform duties in various sections of company’s operations.

· Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

· Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

· Perform ad-hoc duties as assigned by superior.

Requirement：

· Bachelor degree or above

· Able to work on split shifts, weekends, and public holidays

· Service oriented and passionate working in F&B industry

· Possess good communication and interpersonal skills

· PC literate, well-organized and self-motivated

· Bilingual in English and Mandarin to communicate with customers

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Responsibilities:

Achieve the shop sales and objectives that are set by the company
Accountable and responsible for the day-to-day effective and efficient operations of the shop
Responsible and committed in training staff and building teamwork
Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
Coach and counsel the team members for optimal shop performance
Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

If we need , Able to work in weekends and public holidays
Proven sales results, superior people management skills and shop operations experience
Strong in coaching and counselling of team
A team builder and developer
Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky as the main theme and The Other Room as our award-winning cocktail bar.

With Two (2) newly outlets just opened – Quaich Wanderlust@Hotel InterContinental Singapore and Quaich Capitol Whisky and Cigar Lounge@Hotel Kempinski, a luxury blend of a cocktail and whisky bar hidden in a corner of two of the finest internationally acclaimed hotels awaits the right candidates to enter with us into a world that is intimate and exclusive, yet complete in every way, with its finesse dripping from every drop of liquid in the glass, through every bite teeth, sinks our food offerings, while eyes glisten with awe a professional yet friendly service experience of a knowledgeable and passionate team.

JOB DESCRIPTION

· Ability to work smoothly with a team, synchronizes processes with others to fulfil orders as quickly as possible.

· Must be efficient and energetic, multitasking to complete multiple orders or switching between different types of activities.

· Helping out in the pantry for food preparation which includes cleaning duties when is required.

· Take customer orders, guiding them with selections and making recommendations if requested.

· Responsible for mixing and dispensing various alcoholic/non-alcoholic drinks for bar patrons.

· To replenish the stock/supplies as and when necessary.

· To monitor and maintain records of bar stocks, in particular wines and liquors and inform the manager for replenishment when necessary.

· To keep the bar counter clean, wash up, prepare garnishes and maintain housekeeping of the bar area.

· To provide efficient, attentive, courteous and professional service at all times.

REQUIREMENTS

· Ability to adapt and thrive in a dynamic and fast paced environment.

· Possess strong interpersonal and communications skills.

· Able to work independently and in team.

· Able to commit on weekends and Public Holidays.

· No experience needed as training will be provided.

If you're a FUN and OUTGOING individual that fits all the above criteria, do not hesitate to apply! Come join our big family today!

We regret that only shortlisted candidates will be notified.

About the role:

As a Financial Planning Associate on our Management Trainee Path, you will receive comprehensive training and hands-on experience in all aspects of financial planning, including budgeting, investment strategies, risk management, retirement planning, and client advisory. You will have the opportunity to work closely with our agency leaders, participate in cross-departmental projects, and gain exposure to strategic decision-making processes.

The goal is to prepare you for a future leadership position within the company, helping you transition into a managerial role within 18-24 months, depending on your progress.

Key Responsibilities:

• Acquiring clients and providing ongoing service to build and maintain long-term, sustainable relationships.
• Assist in creating financial plans for individuals and businesses, considering their long-term goals, risk tolerance, and financial situation.
• Support clients with risk management, wealth accumulation, retirement and legacy planning.
• Conduct market research and stay up-to-date with the latest financial trends and regulatory changes.
• Attend training sessions, workshops, and leadership development programs to accelerate your career growth.
• Take on increasing responsibility, including managing client accounts and leading projects as you progress through your career.

Requirements:

• Singaporean or Singapore Permanent Residence Only.
• At least 21 years old (regulatory requirement).
• Full diploma of at least 2.5 years or 900 hours of coursework, GCSE ‘A’ Level certificate or a degree holder.
• Local polytechnic diploma or Bachelor Degree or higher.
• Required to take 4x CMFAS Papers: RES5, M9, M9A, Health Ins (HI) (Training will be provided)
• Strong communication and interpersonal skills, ambitious and hard-working.
• Able to work independently and as part of a team.

Responsibilities:

Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
Maximizing sales and profitability of outlets
Progressively master the skills to run restaurant operations
Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
Ensure new employees are trained properly
Follow up on the training progress of employees
Ensure compliance in all areas, Company policies and procedures
Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
Preparing of business reports and other ad-hoc duties
Consistently monitor individual performance and progression with your superior and management
Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

Passion for service
Excellent and positive service attitude
Candidate must be highly motivated, independent and able to multi-task
Able to work shifts, on weekends and public holidays
Possess positive attitude and initiative

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers