Here at THE PROVIDORE SINGAPORE we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

If being part of a fun, dynamic team that works hard yet plays harder is something you are looking for, what are you waiting for? You might just be the next celebrated member of our team!

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

Are you looking for an opportunity where you grow and develop, learn new skills, and build a career in the exciting world of Food & Beverage (F&B)?

If you are, and you like to be part of a genuinely fun, friendly and hardworking team who take professional pride in their craft, then this is the role for you!

HIRING FOR:

F&B Management Trainee

• THE PROVIDORE SINGAPORE (Western Cuisine Café & Restaurants)

Job Description:

In your role as a F&B Management Trainee with The Providore, you will play an important role in our truly incredible team, as you delve into the engaging world of F&B by receiving valuable, hands-on operational training and strategic mentoring from our experienced F&B Management team towards your personal and professional development.

Whether you are looking for a competitive start to your career, someone who simply loves good food and the joy of making customers smile, or just looking for a different and unique path to success, then this might just be the role you are looking for!

"Your start with The Providore is but the first step towards a wonderful learning journey as you develop your true potential with us"

During your 18-month F&B Management Trainee Program, you will...

• work alongside and learn from seasoned F&B professionals, before progressing in your career with the Company by being promoted to an Assistant Manager at one of our fantastic restaurants!
• be trained and mentored, by our experienced F&B Management team, where you will gain valuable and insightful knowledge in the smooth and profitable running of a restaurant
• acquire valuable knowledge through exposure of line and employee functions, operations, management viewpoints and control, company policies and procedures which affect different phases of the business
• be trained and gain official certifications e.g., Food Hygiene Certification registered with the Singapore Food Agency (SFA) to aid you in your growth and development
• learn the intricacies and importance of F&B service, skills and knowledge in overall restaurant operations covering areas such as budget maintenance, cost control, as well as performance targets and objectives
• be professionally trained in our bar operations, by learning how to our delectable selection of coffee such as espresso, lungo, caffe latte, flat white, cappuccino, macchiato, americano, piccolo, mochaccino, and more
• pick-up critical knowledge in marketing strategies, by having the opportunity to participate in marketing activities, reporting analyses of competitive price listing and product selection
• come to appreciate the importance of maintaining a safe, clean and healthy work environment by following organizational standards and sanitization regulations
• actively participate in the continuous improvement of our high-quality standards through the study, evaluation, and potential re-designing of processes for possible implementation of changes
• develop into a valuable member of the team as someone who will continue to grow and develop into a future Management role
• be exposed to other skill-development plans or ad-hoc tasks beneficial for your development

Job Requirements:

• Minimum requirement is a bachelor's degree from a recognized institution
• Honestly, no experience is required so do not fret or worry if you do not have any prior experience or training, for as long as you are genuinely keen to learn, grow and develop, you will fit right in as we have a long and positive track record of developing our Management Trainees and entry-level employees across all our departments

*Upon completion of the F&B Management Trainee Program, opportunities to move into other roles are possible if the passion, interest and potential are there as we have wonderful success stories growth and development of our entry-level employees various roles apart from F&B such as in Administration, Human Resources, Marketing, E-Commerce, Culinary (Back-of-House), Bakery, Pastry, Retail, Sales and Warehouse

• Effective communication skills with positive, interpersonal, and man-management skills
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We look forward to receiving your application, and the opportunity to meet you!

Job Description:

· Work closely with the Manager.

· Monitor outlet’s expenses, making sure that all costs are within the budget.

· Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

· Make every effort to let customers feel welcome with friendly and uncompromising service.

· Supervise operations in outlet and serve customers.

· Handle customer complaints, maintaining good customer relationships.

· Progressively master the skills to run restaurant operations.

· Receive training and perform duties in various sections of company’s operations.

· Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

· Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

· Perform ad-hoc duties as assigned by superior.

Requirement：

· Bachelor degree or above

· Able to work on split shifts, weekends, and public holidays

· Service oriented and passionate working in F&B industry

· Possess good communication and interpersonal skills

· PC literate, well-organized and self-motivated

· Bilingual in English and Mandarin to communicate with customers

What our program looks like:

Hilti Outperformer is a global management development program like no other. Over a two-year period we’ll prepare you for a global leadership career by putting you at the center of our customer-focused business model.

As an account manager in the first year, you’ll learn everything about our customers and how to meet their needs; in the second year of the program you will take on global and regional assignments in different functions with significant senior executive exposure.

Yes, it’s fast paced and challenging, but we’ll coach and mentor you while broadening your experience through a range of international management projects and an impactful social project.

You’ll get the support you need to learn, grow and carve out your own career and, aside from enjoying an incredible experience, you’ll be certified by a top-ranked European business school.

Courses and Events:

• Leadership training: a course at a renowned European business school
• Business Management Training: individual training at Hilti
• Global Summit: 4 - 5 days at head office in Schaan (Liechtenstein) with involvement of the Hilti Executive Board
• Social project: 7 - 8 days ≪ building a better future ≫ improving life conditions for those in need

Requirements:

• You hold at least a master’s degree (economics, business administration, international management, engineering, marketing or finance).
• You are a multilingual talent, fluent in English and at least one other language (management trainees are required to rotate through multiple project roles in multiple assigned countries, subjected to performance and business opportunities)
• You have gained international experience through your work or studies and have spent between 2 months to 3 years in a professional environment.
• You enjoy learning and are mature, assertive, curious, and dedicated.
• You’re a flexible team player, with good communication and social skills, and you can inspire others.
• You’re internationally mobile. A global thinker who is keen for diverse cultural experiences and the opportunity to work abroad.

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• If we need , Able to work during weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants

Responsibilities

• Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu

• Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of

delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and

kitchen storage capacity

• Oversee the setting up and cleaning of stations by staff

• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency

• Quality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

● $3,100 - $5000

● Management Trainee (Service)

● 5 days /48 hours

*Responsibilities*

* Provide guidance and day-to-day training to staff within assigned area
* Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
* Manage and coordinate activities with people, products and equipment to maximize sales and profit
*Restaurant Operations*

* Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
* Check readiness of restaurant for service day and brief service crew on staffing roster for service day
* Manage customer flow and seating arrangement
* Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
* Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
* Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

*Restaurant Management & Planning*

* Act as point of escalation for service crew regarding service issues
* Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
* Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

*Quality Assurance & Control*

* Enforce restaurant quality, service, cleanliness and value standards
* Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
* Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

*People Management*

* Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
* Provide training to encourage role rotation amongst service staff
* Train and monitor staff in the company SOPs (standard operating procedures)
* Ensure workplace safety practices

*Requirement*

• Must have semi fine or fine dining Japanese restaurant experience.

Job Title : Investment Management Trainee

What do you think about a job that provides you with:

• Flexible hours. Have the freedom to plan your own work schedule

• The opportunity to engage in different levels of market.

• Achievable high income goals.

• For professionals looking for career change and work-life balance, matching salary plus attractive bonuses.

• Personal development plans. Designed with considerations of your individual strengths and business needs.

• Fast career track into management role.

• Comprehensive training program on financial skills and concepts.

•Attractive commission and bonuses (depending on individual and team performance)

• We offer a competitive compensation package with attractive bonuses and incentive trips.

If you answered YES to these, then this is the RIGHT JOB for YOU!

The role as a Investment Management Trainee will be to develop good relations with clients and learn to expand your network with them on various financial matters.

Manage and make critical decisions on client’s investment portfolio, advice on matters relating to asset management - mortgage financing etc.

Responsibilities

-Learn and chart out investment objectives for clienteles using their CPF and Cash portfolios.

-Trainee will also be taught to utilise DISC Personality Assessment and Enneagram to improve your communication with clients.

-Understand and balance risk vs rewards across different financial instruments (from bonds to derivatives like options/futures etc

- Building long term relationships with our clients.

- Underwrite, analyze and close finance deals.

About You...

• Independent, driven and resourceful

• Aspires to be an entrepreneur and have the energy, drive and ambition to succeed

• An interest or knowledge in business finance/management will be an added advantage

• A positive attitude and willingness to learn

•No experiences required as training will be provided

• English and Mandarin speaking preferred

• Minimum Education of Diploma from Local (Singapore) Polytechnics only or Recognised Degree in any field or equivalent

Monthly Salary :

$3000 - $8000

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menuKitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

● $3,100 - $5000

● Management Trainee (Kitchen)

● 5 days /48 hours

*Responsibilities*

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

*Requirement*

• Must have semi fine or fine dining Japanese restaurant experience.

● $3,100 - $5000

● Management Trainee (Bakery)

● 5 days /48 hours

*Responsibilities*

• Learn the operation process of the bakery department

Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

The F&B management trainee program is a fast track opportunity to become the Outlet Manager/Assistant Manager. It entails managing people, managing operations, managing cake sales and managing all critical aspects of restaurant operations, with full accountability for restaurant operations.

This position requires candidates to have strong initiative, and willingness to partake in hands-on learning.

Requirements

• Singapore Hygiene cert is a must

· Bake artisan and decorative breads/ cakes.

· Produces a wide range of breads, pastries and other baked items.

· Review and construct menus with new or existing culinary creations ensuring the variety and quality of the servings.

· Keep up to date with the current promotions and new items in the menu.

· Supervise the baking team in preparing baked items and adopting new baking techniques to add variety to the menu.

· Guide and train employees on the use of the baking equipment and coordinate provision of appropriate training where needed.

· Maximize the productivity of the kitchen staff.

· Ensure that procedures for suppliers, equipment, work areas are in compliance to the established standards.

· Ensure correctness of food quantities, keeping food wastage to minimum.

· Ensure production targets of assigned section are met and food products meet required production standards.

· Report and escalate repairs or preventive maintenance to equipment suppliers and vendors.

· Monitor the set-up of work stations for cleanliness and safety compliance with local regulations and company requirements.

· Maintain good knowledge on standard food preparation by immediate superior/ manual provided by the company.

· Maintain the kitchen cleanliness (housekeeping).

· Ensure that food hygiene and safety standards are maintained and comply.

· To adhere to kitchen SOPs.

· Report on time, in proper uniform and grooming standard.

· Maintain good personal hygiene as well as high work and safety standards in the workplace.

· Assist in dishwashing duties as and when required.

· Execute any other duties as assigned.

Benefits

· Staff Discount

· Medical Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Management Trainee Job Highlights

• Fast track career progression
• Quarterly cash incentives
• Medical and dental allowance
• Birthday vouchers

Job Description

At Auntie Anne’s, we're a big fan of passion. If you've always dreamt of running a store, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the Singapore’s fast growing F&B companies.

As a Management Trainee (MT), you will work closely with Area managers and receive training from Outlet Managers, for a fast track series of successive promotions. MTs typically spend six to eight months learning the basics of operations. Once you master the workings of key positions in the operations, you are given increasing levels of management responsibility and training in preparation for a series of successive promotions.

As a MT, you will:

· Shape the future of Auntie Anne’s

· Master budgeting, cost management, inventory planning, excellent customer service delivery

· Plan and execute sales building activities and target settings

· Take charge of Quality, Service, and Cleanliness assurance within the store operations

· Supervise store operations, cash control, and shift management

· Manage a high-performance team and develop their talents

· Drive training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion to bring smiles
• Drive and resourcefulness to deliver results
• Strong communication skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays
• No experience is needed
• Also open to candidates from F&B, Hotel, Retail or service industry

If you have passion to build teams and driver performance, our rigorous programme will have you ready to manage your own stores in as little as 1 year, and your own area in as little as 3 years.

ARE YOU LOOKING FOR A ROLE THAT REWARDS YOU?

Our Client

Part of a regional outsource events & marketing company, currently located in South Asia. Where we work closely with clients in different sectors to provide marketing solutions, increases market shares value and creating brand awareness.

The Environment

You will be provided with a place that fosters innovation, fun and excellence.

You get the freedom to be around people with good vibes, have the time for development and traveling with the company.

Recruiting

Our client is looking out for potential candidate to join us as Management Trainee (Sales & Marketing) in their expansion plans.

As long as you are:

• FUN

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

JOB RESPONSIBILITIES:

- Prospect and promote jewelry products and services to walk-in as well as our online platforms’ customers.

- Engage with customers on TikTok by responding to comments and inquiries.

- Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes.

- Conduct daily stock counts to maintain accurate inventory levels.

- Handle incoming customer calls and assist as needed.

- Provide client service support for retail network and E-commerce

- Responding promptly to customer inquiries through chat (FB Messenger, Instagram, Carousell, WhatsApp, Emails) and inbound calls.

- Assist in scheduling customers’ jewelry repairs.

- Process E-commerce orders from beginning to end.

- Ability to handle complaints/feedback competently.

- Ensure merchandise and displays are consistently well-presented.

- Any other ad-hoc tasks or projects.

JOB REQUIREMENTS:

• Fresh graduates are welcome to apply and grow with us
• Good spoken English, Mandarin, Bahasa, and another language to speak to clients from multilingual environment
• Service-oriented with strong interpersonal skills
• Passionate about helping others and driving client satisfaction
• Dynamic, energetic, positive, and driven to exceed targets
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Preferably previous e-commerce experience, although not required. A strong learning attitude and a self-motivated drive to excel is important
• General interest in working on different platforms, and a good knowledge of Excel
• Candidates must be willing to work on Weekends and Public holidays

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Key Responsibilities

1. Operations Management

• Oversee daily operations to ensure seamless execution of business activities.

• Coordinate with the virtual assistant (Philippines-based) to manage customer inquiries, administrative tasks, and other support functions.

• Ensure vending machines at Kaki Kaki Durian stalls are consistently restocked and operational.

2. Team Coordination

• Communicate and coordinate with local production staff and full-time/part-time delivery personnel through Telegram and other designated platforms.

• Assign tasks, track progress, and resolve any operational issues within the team.

• Ensure smooth workflows by maintaining clear and timely updates from all team members.

3. Promotion and Sales Management

• Execute and oversee all ongoing promotions, ensuring they run smoothly and achieve intended outcomes.

• Respond promptly to sales inquiries and ensure effective communication with customers.

4. Logistics and Delivery

• Manage delivery schedules and ensure timely fulfillment of orders.

• Step in to handle deliveries when necessary to maintain service levels and customer satisfaction.

5. Production Oversight

• Work closely with the production team to ensure all products meet quality and freshness standards.

• Conduct regular quality checks and address any issues with the production team.

6. IT and Technical Support

• Collaborate with Head of IT to resolve any IT issues in the Vanguard office, ensuring minimal disruption to business operations.

• Address and troubleshoot vending machine IT issues, coordinating with external vendors or IT support if necessary to resolve problems quickly.

7. Problem Solving and Troubleshooting

• Address operational challenges and implement solutions to avoid disruptions.

• Act as the first point of contact for emergencies, escalating critical issues to business partners when needed.

8. Reporting and Communication

• Provide regular updates to the respective business partners on operations, promotions, team performance, IT issues, and customer feedback.

• Maintain open communication with business partners and ensure alignment with company goals.

Key Requirements

• Strong organizational and problem-solving skills.

• Ability to lead and coordinate both local and remote teams effectively.

• Proficiency in using Telegram and other communication tools for team coordination.

• Experience in logistics, quality control, and customer service.

• Basic understanding of IT systems, with the ability to troubleshoot and resolve minor technical issues.

• Willingness to take a hands-on approach, including deliveries or restocking vending machines when required.

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Job Title : Investment Management Trainee

What do you think about a job that provides you with:

• Flexible hours. Have the freedom to plan your own work schedule

• The opportunity to engage in different levels of market.

• Achievable high income goals.

• For professionals looking for career change and work-life balance, matching salary plus attractive bonuses.

• Personal development plans. Designed with considerations of your individual strengths and business needs.

• Fast career track into management role.

• Comprehensive training program on financial skills and concepts.

•Attractive commission and bonuses (depending on individual and team performance)

• We offer a competitive compensation package with attractive bonuses and incentive trips.

If you answered YES to these, then this is the RIGHT JOB for YOU!

The role as a Investment Management Trainee will be to develop good relations with clients and learn to expand your network with them on various financial matters.

Manage and make critical decisions on client’s investment portfolio, advice on matters relating to asset management - mortgage financing etc.

Responsibilities

-Learn and chart out investment objectives for clienteles using their CPF and Cash portfolios.

-Trainee will also be taught to utilise DISC Personality Assessment and Enneagram to improve your communication with clients.

-Understand and balance risk vs rewards across different financial instruments (from bonds to derivatives like options/futures etc

- Building long term relationships with our clients.

- Underwrite, analyze and close finance deals.

About You...

• Independent, driven and resourceful

• Aspires to be an entrepreneur and have the energy, drive and ambition to succeed

• An interest or knowledge in business finance/management will be an added advantage

• A positive attitude and willingness to learn

•No experiences required as training will be provided

• English and Mandarin speaking preferred

• Minimum Education of Diploma from Local (Singapore) Polytechnics only or Recognised Degree in any field or equivalent

Monthly Salary :

$3000 - $8000