As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills
• Able to work on weekends and Public Holidays

Job Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Delivering sales, outstanding customer experience, and operational expectations;
• Maintaining personal and productivity goals;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Requirement

• Fresh Graduate with less than 1 year of work experience;
• A Bachelor Degree on track to a minimum of Second Upper Honors or equivalent;
• Sales-driven and results-oriented
• Strong passion for customer service
• Relevant experience in the retail industry
• Good interpersonal and communication skills
• Energetic and motivated with a positive mindset
• Able to work on rotating shift, weekends and public holidays

Looking for people who have passion to be part of an F&B Group. Currently in expansion stage into catering, central kitchen and food manufacturing.

Ideally, you have the willing to learn attitude and do not mind getting your hands dirty.

Various Roles available for suitable candidates after training.

Interested applicants, please whatsapp 98558883.

Seeking enthusiastic and driven individuals to join our team!

Key Responsibilities:

Training and Development:

• Participate in a comprehensive training program covering various aspects of F&B operations.
• Learn about food preparation, customer service, inventory management, and staff supervision.

Operational Support:

• Assist in the day-to-day operations of the cafe
• Ensure high standards of customer service and satisfaction.

Team Collaboration:

• Foster a positive and collaborative work environment.
• Provide support in training and developing new staff members.

Customer Engagement:

• Interact with customers to ensure their needs are met and to gather feedback.
• Handle customer complaints and resolve issues promptly and effectively.
• Promote a welcoming and enjoyable experience for all customers.

The Management Trainee will have the opportunity to rotate across the Operations and Corporate Functions departments, starting with Operations.

Responsibilities

• Responsible in providing full spectrum of administrative support to the Senior Management Office.
• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.
• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.
• Assist the department in the planning and executing strategic and operational high impact projects.
• Handle purchase and work requisition processes, from calling suppliers for quotation to submitting invoices to Finance for payment.
• Prepare and submit all expense claims and records for the department.
• Handle in-coming and out-going correspondences.
• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.
• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.
• Responsible in the arrangement of overseas travel schedule and itineraries.
• Other duties as assigned by Reporting Officer

Requirements

• Bachelor’s degree in any discipline from a recognised institution with keen interest in healthcare. Candidates with no experience are welcomed to apply.
• Proficient in Microsoft Office (Word, Excel and Power Point).
• Strong written and verbal communication
• Detail-oriented with ability to manage multiple priorities and deadlines

To apply, please visit www.gmprecruit.com and search for Job Reference: 25017.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Flex Logistics is a fast-growing Healthcare Supply Chain On Demand startup in Singapore. For more details, please visit our website https://www.flexlogistics.sg/. We are in the hunt for a highly driven, motivated and aggressive Management Trainee to join our highly talented team in a fast-growing startup at the early stages of growth.

What you can expect?

Direct exposure and training with Founder and inner workings of a start-up. Potential growth opportunities within the firm

We are looking for?

1. Talented individual who is not afraid of challenges and failure

2. People who is able to work in ambiguous environment

3. Strong entrepreneur spirit and able to think out of the box

How you’ll shape our journey

• Learning all aspects of company’s businesses and to acquire skills needed to assume a management position.
• Provide full spectrum of administrative and operational support in day-to-day business operations and project management.
• Develop and review project plans, track issues, facilitate and coordinate with various team players effectively.
• Learn the management viewpoints, company policies and best practices through assignments and rotations in various business units.
• Study existing work flow and assist with the revising and development of processes and procedures to enhance overall organisational efficiency.
• Provide leadership and direction for the day-to-day activities and planning.
• Manage and evaluate daily operations liaising with internal staffs, contractors and optimize operations.
• Developing, coaching and disciplining staffs.
• Monitor and evaluate departmental financial KPIs, ensuring that cost-control measures are in place, targets are met, and improvements are continuously implemented.
• Ensuring Health, Safety Security and SOP’s requirements and procedures are understood, implemented and compiled by all staffs and external contractors.
• Assist the Accounting and Operations team with fact-checking financial data, resolving discrepancies, and preparing reports.
• Contribute to team and organization’s special projects
• Brainstorm ideas for business development.
• Perform any other reasonable duties as assigned

We are looking for?

· Degree holder in any fields (preferabbly Degree in Accounting, Finance, or any related field)

· No experience required as on job training provided

· Possesses an open mind and willing-to-learn attitude

· Meticulous and have an eye for details

· Talented individual who is not afraid of challenges and failure

· People who is able to work in ambiguous environment

· Strong entrepreneur spirit and able to think out of the box

· Team player with a positive, pleasant & outgoing personality

· Proficient in MS Excel, with advance knowledge in Excel an advantage

· Fresh graduates are welcome to apply

· Self-motivated & results oriented

· Independent & resourceful

· Competent in problem solving & possess strong analytical skills

· Able to multi-task in a fast-paced environment

· Good communication skills

This role reports directly to the Founders and CEO of the firm

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected] (WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

Job Summary:
The Management Trainee will participate in an intensive training program designed to build expertise in various aspects of restaurant operations. This role serves as a pathway to leadership positions within the food and beverage (F&B) industry, equipping trainees with the skills and knowledge necessary for success.

Key Responsibilities:

• Collaborate with restaurant teams to plan and execute promotional activities effectively.
• Monitor and evaluate operational processes to ensure the achievement of key performance indicators (KPIs).
• Implement strategies to maintain and enhance operational performance and service quality.
• Address guest orders, inquiries, and complaints with professionalism to deliver exceptional customer service.
• Coordinate seamlessly between kitchen and service teams to optimize operational efficiency.
• Supervise and manage inventory flow to maintain optimal stock levels and reduce wastage.
• Ensure strict adherence to food safety and hygiene regulations across all operations.
• Maintain high standards of cleanliness and orderliness throughout the establishment.
• Perform additional responsibilities as assigned by management to support operational objectives.

Required Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Proven ability to work collaboratively in a team-oriented environment.

Reporting to the Outlet Chef/Restaurant Manager, you will assist in ensuring the smooth running of kitchen/ service operations in various aspects. A fast track career progression to Assistant Outlet Chef/Outlet Chef/ Outlet Manager, through a comprehensive training programme.

Responsibilities:

• Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations.
• Responsible for food preparation, cooking and keeping the kitchen an equipment clean
• Meeting food quality expectations of customers
• Responsible for assisting the Outlet Chef in planning staff duty roster, preparing and cooking of food
• Assist Outlet Chef in ordering food for the week
• Ensure that there is little wastage in food preparation
• Make decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations
• Monitor outlet’s expenses, making sure that all costs are within the budget. Feedback regularly to Area Manager regarding any discrepancies or adjustments in the budgets
• Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs. Organize staff stations each day
• Supervise operations in outlet and serve customers when required
• Handle cashiering, tally cash register and bank in cash daily
• Supervise cash flow and handle petty cash payments
• Handle customer complaints, maintaining good customer relationships
• Any other tasks as and when assigned by Management

Requirements:

• Degree in any faculty
• Experience in the kitchen environment will be preferred
• Has good exposure to Italian food
• Always keen to get feedback for improvement
• Mature and has good leadership skills
• Able to lead, train, manage and motivate staff
• Required to work on off-office hours as and when required
• Required to work in other outlets as and when required

Job Summary:

The Management Trainee will undergo comprehensive training in all aspects of pawnshop operations. Trainees will learn about customer service, inventory management, financial transactions, and compliance regulations.

Key Responsibilities:

• Assist in daily operations of the pawnshop.
• Learn and apply company policies and procedures.
• Provide excellent customer service by assisting customers with transactions and inquiries.
• Help manage inventory, including receiving, pricing, and displaying items.
• Conduct appraisals of items brought in for pawning.
• Maintain accurate records and ensure compliance with all regulatory requirements.
• Participate in training sessions and workshops to gain in-depth knowledge of the industry.

Qualifications:

• Bachelor’s degree in Business or related field.
• Strong interpersonal and communication skills.
• Detail-oriented with strong organizational skills.
• Ability to learn quickly and adapt to a fast-paced environment.
• Proficiency in Microsoft Office Suite.
• Previous experience in retail or financial services is a plus.

We are hiring Management Trainee to join BreadTalk or Toast Box!

- Full Time

- Sign on Bonus $3000 (T&C Apply)

Management Trainee Programme

Job Description:

Build your career with BreadTalk through our Management Trainee Programme that will bring you on the fast route to becoming a Branch Manager at our BreadTalk and Toast Box outlets.

Job Responsibilities:

As a Management Trainee, you will be trained to handle full F&B Operations which includes performing front-of-house and back-of-house duties, customer relations, people management, product quality assurance, cost control, and budget planning.

Our Management Trainee Programme will train you to become a professional in F&B operations and once you mastered the skillset, you will be given management responsibility and further training to prepare you for higher management level.

Job Requirements:

• Diploma and above
• Entry level candidates are welcomed to apply
• Demonstrates a good CCA track record with excellent leadership skills
• Able to work shifts, weekends and public holiday (6 days work week)

Personal Attributes:

• Self-Motivator with high energy level
• Have passion working in the Food & Beverage Industry
• Adventurous and able to work under pressure
• Possesses good communication and collaboration skills

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• Able to work in weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

• Managing financial and investment portfolios for corporate businesses (B2B) and individual clients (B2C), with emphasis on Investment, Risk and Asset Management.
• Analysis on financial markets and investment trends including Funds such as Equities, ETFs, Bonds and Unit Trusts.
• Providing integrated wealth solutions for clients and businesses through Wealth Preservation, Partnership Management and Business Succession Planning.
• Entry level position. Full-time and part-time positions available.
• No finance background is required.
• Undergraduates and Fresh Graduates are welcome.
• Flexible working hours, work from home option available.
• No background or experience in Finance required.

Eligibility Requirements

• Candidates must possess at least one of the following academic minimum entry requirements:
• A full certificate in GCE 'A' Level;
• International Baccalaureate Diploma qualification,
• Diploma awarded by a Polytechnic in Singapore,
• Or any other academic qualification which is equivalent to the above qualifications.

What you can expect:

- Career progression to managerial and directorial roles.
- Entails work-life balance and flexible working hours
- Comprehensive structured training program (No Finance background required).
- One-to-one Mentorship will be provided.
- Excellent team support in a friendly working environment.
- Remuneration: Additional commissions & bonuses are based on performance.
- Incentivized overseas trips.

Job Description:

· Work closely with the Manager.

· Monitor outlet’s expenses, making sure that all costs are within the budget.

· Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

· Make every effort to let customers feel welcome with friendly and uncompromising service.

· Supervise operations in outlet and serve customers.

· Handle customer complaints, maintaining good customer relationships.

· Progressively master the skills to run restaurant operations.

· Receive training and perform duties in various sections of company’s operations.

· Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

· Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

· Perform ad-hoc duties as assigned by superior.

Requirement：

· Bachelor degree or above

· Able to work on split shifts, weekends, and public holidays

· Service oriented and passionate working in F&B industry

· Possess good communication and interpersonal skills

· PC literate, well-organized and self-motivated

· Bilingual in English and Mandarin to communicate with customers

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Responsibilities:

• Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
• Maximizing sales and profitability of outlets
• Progressively master the skills to run restaurant operations.
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly
• Follow up on the training progress of employees
• Ensure compliance in all areas, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Enquirements:

• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays
• Possess positive attitude and initiative

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants

Responsibilities

• Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu

• Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of

delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and

kitchen storage capacity

• Oversee the setting up and cleaning of stations by staff

• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency

• Quality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

About Company:
Our client is a family restaurant chain that started in Fukuoka in 1971, and now has a total of 220 locations throughout Japan, from Hokkaido all the way down to Okinawa. Our client is known for their extensive menu and reasonable prices and is loved by people of all ages in Japan. Their food ingredients are carefully selected with the highest in quality and safety standards in mind, aiming for customers to enjoy top-class meals. The Group's company is one of in-flight catering provider for Japan domestic flight.

Job Description:
- Responsible in general administrative duties, including but not limited to collecting documents during store visits and delivering them, organizing and managing documents
- Support the store staff in administrative tasks
- Support the accounting and HR related administrative duties
- Other ad hoc duties as assigned by the company

Job Requirements:
- No experience are welcome to apply
- Possess great interest in general administrative duties
- Proactive, initiate and good personality
- Ability in Japanese language is a plus point, to communicate with Japanese stakeholders

Compensation:
- Working hours: 08:30 - 17:15
- Meal Allowance: $200/month
- AWS and Year-End Performance Bonus
- Medical and hospitalization benefits

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping