IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Our Client:

• Reputable Engineering Company
• 5 Days, Monday to Friday
• Location: East Region
• Up to $5000 per month

Responsibilities:

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals.
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans.
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely.
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization.
• Business Partnering focus with customers and the ability to detect unstated assumptions, resolve conflicts and handle complex management issues.
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project.
• Monitoring program and project performance of both internal and external service providers.
• Handle escalations professionally with vendors and customers.
• Ability to perform Scalability, Interoperability and Portability Analysis.
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports.
• Able to manage large and diverse teams handling different project segments.
• Presenting data and updates to Senior Management on projects’ performance.

Requirements:

• Minimum Diploma Certificate in relevant disciplines.
• Possess Project Management Professional (PMP) Certificate or equivalent is preferred.
• Minimum 3 years experience in manufacturing industry.
• Have experience in overseeing projects from scratch.

For interested applicants, please click “Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Key Responsibilities:

1 Risk Analysis:

◦ Monitor market, credit, and operational risks.

◦ Conduct scenario analysis and stress testing.

◦ Provide insights on emerging risks.

2 Risk Mitigation:

◦ Develop and implement risk management strategies.

◦ Ensure compliance with risk limits and policies.

3 Reporting:

◦ Prepare risk reports (e.g., VaR, P&L analysis).

◦ Update senior management on risk exposure.

4 Policy and Controls:

◦ Enhance risk policies and internal controls.

◦ Maintain documentation of risk activities.

5 Collaboration:

◦ Work with traders and operations teams.

Job Purpose

Emirates NBD PJSC Singapore branch conducts both a Corporate & Investment banking business as well as a Wealth management business.

The Wealth Management business is on the cusp of a transition from serving as a coverage unit for the group’s private banking clients to being positioned for development of a Best-in-Class segment agnostic Wealth Management platform.

As a result of this transition and the pursuant kick of several business initiatives, several internship opportunities have arisen.

During the internship period, the selected candidate will be exposed to various areas within the Wealth Management team. A senior staff will be assigned as the mentor to the selected candidate.

Job Content

The Overall of view of responsibilities and duties are:

• Selected candidates will provide basic support to wealth advisors, advising the current positions of client’s account, loan positions and rebalancing of client’s portfolio.
• Selected candidates will learn the technicalities of how to use Bloomberg.
• Selected candidates will assist the Client Service teams on the various administrative matters within Wealth management.
• Selected candidates will be involved in preparing various pitch decks to internal stakeholders.

Opportunities & Exposure

• Selected candidates will get an opportunity to understand the wealth management needs of private banking, priority banking and business banking client segments of the group.
• Selected candidates will get an opportunity to understand products and investment solutions within the bounds of wealth management including the use and impact of leverage (loans).
• Outside of wealth management, selected candidates will be exposed to upstream/downstream departments such as Credit, Treasury, Compliance, Risk functions as well.

Projects:

• Certain work ownership and responsibilities will also be provided to selected candidates such as mini projects to streamline processes of the Bank

Job Requirements

Skills

Technical & Professional

• Proficient in MS Excel, MS Word, MS PowerPoint

Behavioural Competencies

• Positive attitude.
• Able to demonstrate keenness in acquiring new knowledge and work under short turnaround time.
• Candidate must be able to commit to Internship period of 6 months. Please state clearly the internship period / dates that you are available.

Education and/or professional qualification

• Currently pursuing at least a Bachelor's Degree

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as an Assistant Manager – Entity Management. This is a full-time and permanent based in Singapore. You will report directly to the Manager, Entity Management.

Key Responsibilities:

• Manage ongoing contractual relationships to clients for EMS
• Work collaboratively with colleagues and partners to deliver contracted services to clients to ensure that SLAs as defined in the relevant contracts are met or exceeded
• Flag anticipated SLA issues in a timely manner to line manager so that a resolution can be agreed
• Support with training new team members across internal systems and processes
• Support a team of Senior Associates to deliver operational service excellence to clients requiring global company secretarial and subsidiary governance
• Contribute to identifying and implementing technology enhancements for internal and external service delivery excellence
• Work to meet industry beating SLAs, set for the team to maintain a market leading position.
• Be part of operational service delivey, ensuring consistent net promotor scores and client satisfaction
• Manage relationships with Vistra’s extended partner network to maintain consistency and quality across international service delivery to our clients

Key requirements:

• Strong working knowledge of governance and company secretarial matters
• Strong experience of having worked in global services environment and a client facing role
• Experience in managing third party service providers to deliver client requests
• Addressing client escalations and identifying proposed path to resolution
• Self-confident, with excellent communication and client management skills
• Customer service oriented, gaining trust with clients and with a passion for consistently exceeding client expectations
• Ability to act as a first line support with senior associates with client escalations to maintain client satisfaction

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

We are seeking a motivated, responsible, and tech-savvy person to join our PMO team.

Responsibilities:

Collaborating with other department leaders to define, prioritize, and develop projects

Facilitate the onboarding and offboarding processes of all project members

Maintain and track project data

Record down weekly meeting minutes

Organise team events and activities

Requirements:

Good interpersonal and multi-tasking skills

Good written and verbal communication skills

Proficient in MS Excel, MS Word, MS Powerpoint

Role Summary

This role collaborates with leaders & staff to boost performance, develop leadership, and drive growth through coaching, feedback, and tailored plans.

RESPONSIBILITIES:

Culture

• Foster a culture of self-development by promoting open communication, feedback, and curiosity.
• Collaborate with coachees to understand and integrate the organizational culture into their daily activities.

Coaching

• Collaborate with business and functional leaders to set clear performance goals, including objectives and key results (OKRs) and key performance indicators (KPIs), while providing coaching to facilitate desired outcomes and positive transformations.
• Shift mindsets and encourage awareness through coaching discussions that challenge limiting beliefs, harness resourcefulness, promote growth mindsets, and introduce mindfulness and self-reflection practices to unlock leadership potential.

Support Assessment & Development Programs

• Utilize coaching tools and assessments to gain insights into coachees’ strengths, improvement areas, and motivations.
• Monitor and measure the effectiveness of coaching interventions on both individual and organizational performance.
• Identify individual needs and recommend suitable programs.

REQUIREMENTS:

• Human Resources professional with over 10 years of progressive experience in HR/Organizational Development.
• Proven track record as a professional coach, preferably in an executive or performance management context.
• Strong interpersonal skills with the ability to build collaborative relationships in an empathetic manner.
• Capable of thriving in a fast-paced organization with a complex structure.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

This role overseeing and handle company's facilities maintenance

and administrative duties

1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.

2. Make frequent trips to the various facilities within the Group to carry out routine inspection.

3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.

4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.

5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.

6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.

7. Updating of maintenance schedule and incurred expenditure reports.

8. Prepare annual building maintenance expenditure and budgetary reports.

9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.

10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.

11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.

12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.

13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.

14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.

15. Any other suitable duties that may be assigned by the Management from time to time

Product Development and Management Executive [ Training provided / Background in Nutrition/ Pharmaceutical ]

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

• New product planning:

- Ideation: generate, develop, curate and prioritise ideas.

- Organise and define requirements based on market data and customer insights.

- Analyse industrial trends and do technology assessment.

- Evaluate scientific information to generate concepts for new product innovations; define product features.

- Define product competitive positioning and unique selling proposition (USP).

- Prepare and execute new product development (NPD) plan, ensuring processes occur within the

necessary timeframes to deliver a product to market.

- Align cross-functional Scrum team through Agile methodology.

• New product development (NPD):

- Source for contract manufacturers and liaise with engineers/ formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

- Work with contract manufacturers for safety assessment and stability study of products.

- Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

- Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.

- Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

- Research market prices, create accurate product costing data and propose product pricing.

- Present new product for management’s review.

• New product introduction:

- Technical resource for Marketing, including providing technical brief or info sheet of product.

- Conduct product training as part of professional education to regional trainer/ marketing team and key leaders of salesforce.

• Post-launch product management:

- Reassess industry movement and re-evaluate competitor actions.

- Analyse product performance, profit and loss, and identify actions required.

- Manage incremental improvement for existing products.

- Liaise with contract manufacturers for necessary formula-related matters.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements:

• Degree in Nutrition, Pharmacy, Chemistry or relevant.
• Preferably with some experience in product development/ management in the dietary supplement and health food industry.
• Product/ project management experience; planning & time management experience.
• Travelling is expected.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Salary: up to $6000

Working Days & Hours: Mon-Fri Office Hours

Location: Kent Ridge

Job Description:

Primary Responsibilities

Inpatient CRP (Cardiac Wards)

• Identify patients through proactive screening daily.

• Assesses, plans, implements and evaluates, conducts counselling and teaching for patients and their families/caregiver.

• Provides patient/family information and education on disease process, causes of disease conditions, health education on risk factors, nutritional counselling, smoking cessation advice, exercise & coping strategies at home following discharge.

• Ongoing collaboration among patient, family and a multidisciplinary team to provide valuable connections.

• Refer patients to various need or department accordingly (e.g. Dietician/ Physiotherapist/ Smoking Cessation Counsellor)

• Screen, coordinate selection and recruitment of patient into the outpatient Cardiac Rehabilitation Programme (CRP)

• Schedules outpatient Pre-Rehab Assessment Clinic follow-up appointments when appropriate

Outpatient CRP (Heart Rehab) – Clinical

• Referral can be from heart clinics, wards, self-referral, etc.

• Triage the referral, contact patient for more information, ensure correct referral to appropriate exercise rehab program with sufficient time allocation for patient’s visit to respectively physician/therapist appointment booking.

• Check and highlight clinic / CRP orientation appointment list for enrolled patients.

• Coordinate and assist in Pre-Rehab Assessment clinic and schedule Post Rehab Clinic at the end of the program with post program parameter.

• Input the information into the Rehab Clinic database

• Assume responsibility for data collection and entry into CRP database system.

• Coordinate patients’ access and treatment sequence where required for the specialty.

• Tele-care to reschedule patient’s appointment date when defaulted outpatient follow up

Outpatient CRP (Heart Rehab) – Patient Education

• Conducts nurse-led specialty education session for patients and their families.

• Plans, implements, and evaluates in-service talks and specialty training courses based on unit and individual training needs

• Ensures patient education and counselling is carried out according to established standards of care and practice using the approved teaching materials.

• Applies understanding of prevention of medico-legal issues in relation to patient education.

• Assists to review and develop patient education materials in consultation with doctors and paramedical staff.

Outpatient CRP (Heart Rehab) – Operations

• Ensure daily operations of these service points, including administrative/operational matters and partnering Clinic Manager to solve system and process problems.

• Handle purchase, work requisition processes and calling suppliers for quotation.

• Ensure sufficient supply of related educational material / stationery requisition and other equipment maintenance are maintained.

• Updates and maintains patient consultation/CRP training statistics and CRP support group.

Secondary Responsibilities

• Acts as a resource person to nurses, nurse manager / nurse clinician on matters and issues for the specialty.

• Assist and coordinate hospital educational talks and external talks / workshops / forums / seminars.

• Participates in quality improvement / research projects.

• Participates in training /quality improvement / research committees.

• Assume any additional responsibilities as assigned.

Job Requirements: Min Degree in Nursing w min 1-2 years relevant experience in Cardiac ward settings

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

This position is for individuals who have a passion for teaching, love working with young children, and believe in developing children to achieve competencies for future success. This position reports to the Centre Principal and works closely with center teachers.

Our Employees are given options to experience and impact various aspects of the business (Curriculum, Mentoring, Admin & Operations, Strategic Resources, & Marketing) through our career advancement and rotation program. We have a detailed individualized framework and advocate a strong culture of support for our employees, which includes, but is not limited to, townhall meetings, employee engagement, and 1-on-1 discussions/check-ins.

Job Description

• Refine teaching and learning approaches aligned to Bright Kids curriculum
• Refine classroom management strategies and strategies to observe and document children’s learning
• Engage children meaningfully through the customization of curriculum and use of appropriate pedagogy
• Implement differentiated teaching and learning strategies to meet the diverse needs of children
• Inculcate the core values of Early Childhood Education through classroom activities and programmes
• Design quality learning environments
• Enhance trusting, respectful relationships with children through classroom curriculum and programmes
• Implement the appropriate course of action for the protection of children
• Adhere to health, safety, nutritional, and hygiene standards and procedures
• Strengthen home-centre partnerships
• Co-lead collaborative projects with community stakeholders
• Guide colleagues to engage in continuous learning and reflective practice
• Contribute to fostering a culture of continuous learning
• Contribute to fostering a culture of collaboration
• Uphold the Centre’s Vision, Mission and Values

华文幼儿老师主要负责照看孩子，激发孩子学习华文的热情。

• 使用适合幼儿发展的学习材料和资源设计优质的学习环境
• 具有积极的团队合作力；
• 记录和分析幼儿的学习和发展，以便更好地为设计教学策略
• 与家庭合作以确保家庭和中心之间看护和学习的连续性

Requirements

• No prior preschool teaching experience required
• A minimum B4 grade for English Language
• A degree or local poly diploma or 5 O-level credits
• Willing to be part of the Career Conversion Programme (CCP) and Career Trial (CT)
• Singaporeans or PRs are preferred
• Dance Choreography
• Effective communication and Teamwork
• Open-mindedness

This position is for individuals who have passion in teaching, love working with young children and believing in developing children to achieve competencies for future success. This position reports to the Centre Principal and works closely with centre teachers.

Our employees are given options to experience and impact various aspects of the business (Curriculum, Mentoring, Admin & Operations, Strategic Resources, & Marketing) through our career advancement and rotation program. We have a detailed individualized framework and advocate a strong culture of support for our employees, which includes, but not limited to, townhall meetings, employee engagement, and 1-on-1 discussions/check-ins.

Job Description

• Refine teaching and learning approaches aligned to Bright Kids curriculum
• Refine classroom management strategies, and strategies to observe and document children’s learning
• Engage children meaningfully through the customisation of curriculum and use of appropriate pedagogy
• Implement differentiated teaching and learning strategies to meet the diverse needs of children
• Inculcate the core values of Early Childhood Education through classroom activities and programmes
• Design quality learning environments
• Enhance trusting, respectful relationships with children through classroom curriculum and programmes
• Implement the appropriate course of action for the protection of children
• Adhere to health, safety, nutritional and hygiene standards and procedures
• Strengthen home-centre partnerships
• Co-lead collaborative projects with community stakeholders
• Guide colleagues to engage in continuous learning and reflective practice
• Contribute to fostering a culture of continuous learning
• Contribute in fostering a culture of collaboration
• Uphold the Centre’s Vision, Mission and Values

华文幼儿老师主要负责照看孩子，激发孩子学习华文的热情。

• 使用适合幼儿发展的学习材料和资源设计优质的学习环境
• 具有积极的团队合作力；
• 记录和分析幼儿的学习和发展，以便更好地为设计教学策略
• 与家庭合作以确保家庭和中心之间看护和学习的连续性

Requirements

• No prior preschool teaching experience required
• A minimum B4 grade for English Language
• A degree or local poly diploma or 5 O-level credits
• Willing to be part of the Career Conversion Programme (CCP) and Career Trial (CT)
• Singaporeans or PRs are preferred
• Dance Choreography
• Effective communication and Teamwork
• Open-mindedness

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested

- Ensure inter-company transactions tally among multi-companies

- Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management - Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Are you passionate about integrating technology into education? Join ACP, a leading Information Communications & Technology (ICT) Service Provider since 1997, committed to revolutionizing classroom learning in Singapore. We are looking for dynamic individuals who share our passion for empowering students and educators with digital literacy.

About ACP: At ACP, we have a rich history of providing ICT training services to learners of all ages—whether corporate professionals, individual adults, or students. Over the years, we have expanded to develop custom online training platforms and continuously evolve our training methodologies. If you have a strong background in ICT and multimedia, and are eager to make a difference in education, this is the opportunity for you!

Position: ICT Trainer and Multimedia Specialist

Key Responsibilities:

• Classroom Teaching: Conduct engaging ICT training for students in areas such as design (Canva), video editing (CapCut), and animation (FlipaClip) as part of the school’s Digital Literacy Programme.
• Multimedia Integration: Collaborate with teachers to incorporate multimedia content, including videos and interactive elements, into lessons.
• Curriculum Development: Work with educators to develop multimedia-rich content aligned with the school’s curriculum.
• ICT Support: Assist in supporting the school’s iPad programme for both students and staff, along with AV support for school events.
• Content Management: Update the school’s website with relevant content and create corporate videos for school publicity.
• Project Involvement: Lead ICT projects in the school’s Digital Literacy Programme, provide progress updates, prepare documentation, and offer AV/IT training for staff and students.
• Ad-Hoc Training: Provide training sessions on iPad use and email login for new transfer students.

Required Skills & Experience (Must-Have):

• Proficiency in:iMovie
  Final Cut Pro
  Keynote
  Google Suite
  Adobe Photoshop
  MAC & Windows OS
  Videography & Photography
  

Preferred Skills (Good to Have):

• Experience in:Audio Visual Setup
  Audio Mixing
  Adobe Premiere Pro, After Effects, InDesign, Illustrator
  Canva, CapCut, FlipaClip
  Other related video or media design software
  

Why Join Us? At ACP, we value innovation, creativity, and a learner-centric approach. You will have the chance to work in a collaborative environment where your expertise in ICT and multimedia will directly impact the educational experiences of students. We offer opportunities for professional growth and a platform to contribute to meaningful ICT projects in schools.

How to Apply: If you’re ready to inspire the next generation of learners with cutting-edge digital literacy skills, submit your application today!Teaching and Learning:

• To implement and deliver an appropriately broad-based, balanced, relevant, and differentiated EdTech curriculum, including Maker activities, to students from Primary 1 to 6 levels.
• To monitor and support the overall progress and development of students.
• To facilitate learning which provides students with the opportunity to achieve their individual potential through EdTech learning experiences, e.g., training and sending selected students out for competitions.
• To support and be aligned with the school’s aspiration and responsibility in providing opportunities to develop students holistically.

Planning:

• To assist in the development of appropriate schemes of work towards identified EdTech and Maker activities’ syllabuses. To develop teaching resources, schemes of work, assessment policies, and teaching strategies in the identified EdTech curriculum area.
• To contribute to the EdTech development in the school and the ICT Department’s development plan and its implementation.
• To ensure department documentation and practice in relation to Health and Safety is in place and adhered to (based on regulatory requirements).
• To assist in the developmental process of a school-based EdTech curriculum to ensure its relevance for alignment to the needs of students, examining and awarding bodies, and the Authority’s ethos.
• To work in collaboration with the ICT technical team to ensure that the ICT equipment is in good working order and suitable for teaching and learning use.

General Duties:

• Support in EdTech-related teaching and learning matters and students as appropriate.
• Be continuously updated on the latest EdTech-related and ICT-related skillsets which are deemed important to support one in carrying out the professional duties in this role.
• Support the ICT team in operational matters.

Knowledge:

• A full awareness of the current issues relating to the EdTech development in schools.
• Proficient knowledge in the use of EdTech.
• Basic programming knowledge.

Personal Attributes:

• Enthusiasm and passion for EdTech and ICT and the ability to transfer these positive attitudes to students.
• An effective team player with good interpersonal, communication, and organisational skills.
• A responsible and committed staff, displaying drive and an attitude to pursue excellence in his/her work.
• A reflective practitioner; ability to self-appraise and manage the need for continual professional self-development.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

• Work on store displays and attend trade shows to identify new services and products
• Coach, train, counsel, recruit and discipline employees
• Evaluate on-the-job performance of sales team
• Identify future and current trends that appeal to consumers
• Analyze sales data and reports to identify areas that require improvement or need further attention
• Manage budgets and set and monitor sales team’s goals

MANAGER ( FULL TIME )

PROVIDE MANAGER AND BODY MASSAGE FOR CUSTOMERS

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN CERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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