Responsibilities

• Handle compliance and tax consulting work for expatriate and high net worth individuals

Requirements:

• Accountancy degree or equivalent professional qualification
• Diploma holder in Accountancy (with knowledge of taxation)
• 3 years of working experience in individual taxation
• Candidates who do not have the above qualification but have the relevant experience will be considered

Special Skills:

• Candidates should possess good command of English with excellent written and verbal communication skills, as well as interpersonal skills
• Self-starter and ability to work with others
• Strong working knowledge of Microsoft Word and Excel is required

Job Description:

· Work closely with the Manager.

· Monitor outlet’s expenses, making sure that all costs are within the budget.

· Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

· Make every effort to let customers feel welcome with friendly and uncompromising service.

· Supervise operations in outlet and serve customers.

· Handle customer complaints, maintaining good customer relationships.

· Progressively master the skills to run restaurant operations.

· Receive training and perform duties in various sections of company’s operations.

· Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

· Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

· Perform ad-hoc duties as assigned by superior.

Requirement：

· Bachelor degree or above

· Able to work on split shifts, weekends, and public holidays

· Service oriented and passionate working in F&B industry

· Possess good communication and interpersonal skills

· PC literate, well-organized and self-motivated

· Bilingual in English and Mandarin to communicate with customers

Responsibilities:

• Effectively identify potential opportunities and provide innovative solutions to tackle the problem at its source.
• Engage with highly experienced business and technical professionals from both Singapore and China and take on the challenge to support the company’s new market launch into Southeast Asia.
• Work closely with team members from all functional domains within the organisation and support the daily operational work of the PMO teams.
• Involved in the planning and coordination of designing and driving the implementation of project milestones for a new country launch.
• Any other ad-hoc tasks as assigned, such as data entry and presentations.

Requirements:

• Currently studying Business, Economics, Mathematics or any other related field.
• Meticulous, curious about the business and willing to learn and contribute to the team.
• Proficient in Microsoft Office.
• Good communication and problem-solving skills.

MARKETING ASSISTANT

We are looking for a creative, analytical and experienced

To be successful as a marketing specialist, you must be highly self-motivated, proactive, and have a working knowledge of current marketing tools and strategies to execute successful marketing campaigns.

Marketing Assistant Responsibilities

As an e-waste marketing assistant, your primary responsibility is to support the marketing team in promoting and raising awareness about the company's e-waste recycling services. You will work closely with the marketing manager and other team members to develop and implement effective marketing strategies that will drive customer acquisition and retention.

Your general duties and responsibilities:

1. Conducting market research: You will gather and analyze data on the e-waste recycling industry, including customer preferences, market trends, and competitor analysis. This information will be used to inform marketing strategies and identify opportunities for growth.
2. Developing marketing campaigns: You will assist in creating and executing marketing campaigns across various channels, such as social media, email marketing, and content marketing. This may involve creating engaging content, designing promotional materials, and coordinating with external agencies or vendors.
3. Managing social media presence: You will help maintain and grow the company's social media accounts, including creating and scheduling posts, engaging with followers, and monitoring social media metrics. This will help increase brand visibility and engagement with potential customers.
4. Supporting website management: You will assist in updating and maintaining the company website, ensuring that it is user-friendly, informative, and optimized for search engines. This may involve creating and editing website content, monitoring website analytics, and implementing SEO strategies.
5. Assisting with event planning: You may be involved in organizing and promoting events related to e-waste recycling, such as workshops, webinars, or conferences. This includes coordinating logistics, managing event registrations, and promoting the events through various marketing channels.
6. Tracking and analyzing marketing performance: You will help monitor and evaluate the effectiveness of marketing campaigns and initiatives. This may involve tracking key performance indicators (KPIs), analyzing data, and preparing reports to identify areas for improvement and make data-driven marketing decisions.
7. Providing general administrative support: You may be required to assist with general administrative tasks, such as scheduling meetings, managing calendars, and maintaining marketing databases.

Skills and qualifications:

1. Strong written and verbal communication skills in English
2. Proficiency in social media platforms and digital marketing tools
3. Basic understanding of SEO principles and website analytics
4. Excellent organizational and time management skills
5. Strong attention to detail
6. Ability to work independently and collaboratively in a team environment
7. Familiarity with the e-waste recycling industry is a plus
8. Knowledge of graphic design software and content management systems is a plus
9. Overall, as an e-waste marketing assistant, you will play a crucial role in helping the company effectively communicate its e-waste recycling services to potential customers and contribute to its overall marketing objectives.

Job Description:

• Strategize and design roadmap to grow and future-proof the membership programme, from revenue generation and data management to marketing technology and member experience.
• Develop marketing automation journeys and create personalized email content on Salesforce Marketing Cloud (SFMC), perform database segmentation and run regular A/B tests to drive engagement and return stays.
• Analyse performance of membership growth and engagement, marketing automation and email campaign performance using Salesforce Marketing Cloud (SFMC), Google Analytics, Looker Studio and email deliverability tools.
• Plan and execute multi-market initiatives, both digital and offline, to acquire and engage members.
• Provide governance and training to internal stakeholders, where necessary, on the membership programme.

Job Requirements:

• Ability to thrive in a fast-paced, dynamic environment, while being detail-oriented
• Minimum 4-6 years of work experience in email marketing/marketing automation and/or loyalty programme management
• Strong copywriting skills
• Strong analytical skills
• Hands-on experience with Salesforce Marketing Cloud (SFMC) will be advantageous

Job Description

• Performed thorough calculations for the designs of various equipment to be installed in top food manufacturing companies in Indonesia, which enhanced knowledge in mechanical and system engineering field.
• Liased effectively with customers to ensure supplied system specifications as well as product outcome in accordance with customers’ expectations.
• Communicate effectively with component suppliers worldwide in order to keep project expenditure within budget allocated, improving negotiation and persuasion skills.

Requirements

• Min Bachelor’s degree in mechanical engineering or equivalent.
• Good interpersonal and project management skills.
• Powder-processing systems and equipment experience is an advantage

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or you can send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

JOB SUMMARY

Serves as the Manager on Duty to oversees all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs. Ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the Lounge service, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading VIP Team and Guest Services Teams

• Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
• Monitor guest relations personnel to ensure Elite member consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Inspects all VIP/Elite Member rooms prior to arrive and greet VIP/Elite Member guest personally.
• Encourages and building mutual trust, respect, and cooperation among team members. Liaise with other departments and necessary outside contracts to ensure excellent service delivery.
• Oversee maintenance of efficient repeat guest history system
• Preparing of welcome letter for VIP/Elite Member guest, schedule and attend regular VIP/Elite Member gues cocktail parties etc
• Handle guest complaints and refer them as necessary, follows up on corrective action
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Providing Exceptional Elite, Cobalt and redemption stay members Service and Property Operations Support

• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations.
• Helps employees to provide excellent customer service.
• Assists in coaching and providing feedback to associates.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.
• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Monitors security of public areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Ensures compliance with all policies, standards and procedures.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Understands and complies with loss prevention policies and procedures.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to guests as requested.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Records guest issues in the guest response tracking system.
• Reviews comment cards and guest satisfaction results with employees.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Marriott Loyalty Program

• Partners with Loyalty Head Connector to guide other team members on Marriott’s Bonvoy Loyalty Program.
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.
• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.
• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Participates as needed in the investigation of employee and guest accidents.
• Performs Front Desk duties in high demand times.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Detail Orientation - The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.
• General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading companies in Singapore and around the world.

https://coretrm.com/

E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through operational logistics, to financial settlement.

Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time.

We are now looking for a CTRM Consultant to implement our software for new clients.

A client facing role in the oil & commodity trading industry. Expect an exciting and dynamic work environment in a niche industry. Applicants must be comfortable with overseas travel.

Responsibilities

• Configure and implement CoreTRM successfully for clients
• Understand and document client requirements
• Identify any gaps and determine appropriate solutions
• Extend the core product using the data model and the scripting extensions
• Design and configure interfaces to other applications
• Facilitate and ensure user acceptance
• Carry out training for end-users
• Raise change requests for platform enhancements
• Liaise with CoreTRM product developers to design and test enhancements
• Follow CoreTRM standards, procedures and policies
• Provide ongoing support to clients when required
• Any other ad-hoc duties when required
• Travel to or based at client sites locally or overseas when required

NOTE: This is not an IT (Information Technology) role - this is a CLIENT FACING role that requires consultants to have the relevant business knowledge, speak to clients, understand their business requirements, and work with internal counterparties (Services/IT team if development work is required) to customise our platform to suit clients' requirements.

Requirements

• Degree in any discipline
• Knowledge of commodity or oil trading is helpful but not mandatory
• Able to work in a fast-paced environment and meet tight deadlines
• Problem solving skills; methodical and logical
• Believer in systems, and business processes
• Comfortable with overseas travel

Job Responsibilities

• Greeting and Bidding Customers Farewell
• Lead Customer to their tables
• Present Menu to Customer
• Inform Customer of Daily Specials and Take Order
• Serve Food & Beverage Order
• Clear & Clean Tables
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Excellent Customer Service
• Good Command in English
• Able to work Independently and Team Worker
• Possess Initiative and Good Working Attitude
• Salary will be based on experience

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available
• Candidate with more experience will be hire under Senior Service Crew

Please kindly email your resume to [email protected]

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Support the development of the programme:

• Apply structured methodology when working with the team and stakeholders to analyse patterns, behaviour, systemic structures and deepen understanding of the challenges faced
• Through a structured approach, need to learn and/or understand concepts and match concepts to current state operating models, prioritise and recommend areas for change
• Have a strong overview of what these needs are by having an effective structure and process in that will tie in with the workstreams
• Able to propose, a coherent plan that can address challenges by e.g., translating care models onto specific areas of need

Programme Evaluation

• Conduct evaluation and review of programme and projects. This includes conducting data analysis and research.
• Working with the Leaders on the phases of change to the new model of care.
• Managing both the dependencies and the interfaces between projects that can span across different stakeholders in the primary care sector.
• Managing risks to the programme's successful outcomes including but not limited to grants processing, liaising with Divisions to ensure proper controls are put in place for fund administration.
• Initiating necessary actions and additional interventions whenever gaps in the programme are identified or where issues arise.
• Reporting the progress of the programme at regular intervals.

Job Requirements

• Degree holder in any discipline with minimum 7 years of relevant working experience (Experience in healthcare industry is a plus but not a must)
• Trained in systems thinking and experience in implementing and facilitating change would be an added advantage
• Possess strong organizational skills, critical thinking, apply an analytical and structured approach toward problem-solving
• Highly driven, self-motivated, resilient and tenacious
• able to thrive under pressure in a fast-paced, rapidly changing environment
• Experience with basic grant management and financial skills to oversee programme budget and evaluation

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Programme Manager

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

(Note: Shortlisted talents will be invited to submit a 1-minute video on 'All About ME')

The Restaurant Manager oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

About ACP

ACP is the leading provider of Learning Management System - LMS, E-learning, Website Development and ICT Solutions. In our current day and age, the evolution and adoption of technology in jobs worldwide have enabled us to streamline job processes and increase organizational efficiency as we receive instantaneous information from the web. As such, digital literacy is a crucial skill that must be imparted to the next generation. We strive to embrace technology to empower every individual to learn in our borderless world.

With your help, we can bring training to you and you to training. If you have a strong background in IT with a passion in sharing your skills and experience to educating the youth, this job is for you! Join us in equipping the young with the right skillsets to build a better tomorrow in our technologically sophisticated world. Together, we can create a brighter future for the next generation.

Please note that we are only hiring Singaporeans and PRs as our ICT Trainers will be deployed into MOE School environments.

When you come on board you can expect to perform:

Training:

• Plan and execute programs and activities according to the ICT Plan
• Conduct software training for students in school in applications such as Microsoft Office or any software identified by the school, as well as IT CCA
• Oversee and train students in the preparation of various ICT related competitions
• Support and conduct special projects training for students that the school embarks on
• Identify areas for improvement and provide solutions

ICT/ Multimedia Support:

• Providing assistance in the management of IT projects and data management of the school
• Provide software and technical assistance to both staff and students
• Providing assistance in the development and research of IT solutions
• Work closely with the HOD IT to spearhead IT initiatives.
• Providing assistance in the updating of contents on the school website, which may involve the creation of animation using the photos provided
• Support events and activities in the areas of photography and videography

Job Requirements:

• Minimum Diploma in Digital Media / Multimedia / Information Technology related courses
• At least 1 year of relevant ICT and multimedia experience
• Proficient in Microsoft Office
• Familiar with Google Suite features.
• Have good knowledge of audio and video management techniques.
• Knowledge in Adobe Creative Suite is advantageous
• Knowledge in media-related software and hardware is preferred. (eg. iMovie, Premiere Pro, Video Cam, DSLR)
• Able to handle and conduct ICT training for teachers would be advantageous
• Excellent attitude, good interpersonal skills, have initiative, and is innovative in problem-solving
• Able to manage logistics and events with good processes e.g. timeline, timetable & scheduling

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world.

https://coretrm.com/

E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through operational logistics, to financial settlement.

Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time.

Due to rapid expansion and business needs, we are now looking for a Support Analyst to assist clients using our platform.

Responsibilities

• Provide Level 1 and Level 2 support via email, IM and phone to existing clients
• Log all support issues in the company issue tracking system
• Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement
• Perform ongoing configuration of support issues
• Work with new clients to ensure smooth transition from implementation to support
• Resolve or explain issues to client satisfaction
• Escalate issues to the development team when appropriate
• Raise change requests for platform enhancements
• Liaise with CoreTRM product developers on changes and enhancements
• Follow CoreTRM standards, procedures, and policies
• Provide after work hours phone stand-by support (on shift with other support analysts) and/or ah-hoc cover for other support analysts (including overseas ones) when needed
• Other ad-hoc duties if needed

Requirements

• IT knowledge/skills is helpful but not a must
• Understanding of oil trading is helpful but not a must
• Excellent communication and analytical skills
• Ability to thrive in a very fast-paced and dynamic environment

NOTE: This is a client-facing role, and not an IT role. Our software is so well-designed that only some basic understanding of IT is sufficient. Ideally, the suitable candidate is a believer of systems and interested to know more about the world and processes of oil trading.

Brief overview

DM is an independent financial services company headquartered in Ireland with offices in Singapore, Netherlands, the UK and Cayman Islands. We provide specialised accounting services to investment vehicles which have combined asset values of approximately US$700bn. Our range of clients, complexity of client investments, specialisation in multiple GAAPs, depth of expertise and technical knowledge means that we have unparalleled expertise in fund financial reporting, accounting and compliance services.

Formed in Ireland in 2007, DM has continued to grow significantly and now employs over 200 staff globally. Our core service lines include:

• Financial reporting
• Specialised management accounting services
• Taxation compliance services
• Corporate secretarial services
• Insolvency and forensic investigation services

In mid-2021 growth investor Synova invested in the business to partner with the DM team for the next stage of our development. We are now at a hugely exciting juncture with significant global expansion plans. If you are up for the challenge - and would like to be part of a team who believe in doing more for clients - we are now welcoming applications from ACA/ACCA/CPA professionals to join our Management Accounts team based at our office in Singapore.

The role of Manager, Management Accounts requires financial, analytical and management skills to support the senior team with client deliverables, growing the client base, expanding the range of services and developing the team to assist in quality service delivery. The role requires the Manager to create long-term, trusting relationships with assigned clients, develop new business from existing clients and actively seek new revenue opportunities.

What you will be doing….

• Leading, owning, managing and growing your own client portfolio and operating as the lead point of contact for any all matters specific to your accounts
• Building and maintaining strong, long-lasting client relationships. Ongoing management of these relationships to ensure timely and accurate preparation and completion of agreed deliverables
• Working with senior management to develop services to fulfill client requirements
• Supervising, coaching and motivating team members ensuring skills are developed to support client engagements
• Researching, interpreting, communicating and presenting financial information to clients in a timely fashion
• Driving business development activities for the Management Accounts function in the Asia marketplace. This will include researching the market to assess emerging trends and service requirements, fostering positive client relationships, attending client events, identifying opportunities, generating leads and assisting with service delivery.
• Responsibility for the professional development of team members
• Preparing of ad hoc reports as required
• Due to our expanding global client base, opportunities for international travel may also be available

What will you need….

• ACA/ACCA/CPA qualified with strong technical knowledge of multiple accounting standards
• 4 years + experience in working in financial services fund environment (Top 10 experience a plus)
• Technical expertise, attention to detail and a practical mindset
• Ability to prioritise and work to tight deadlines to ensure compliance requirements are met
• Capacity to build relationships with and influence colleagues and business partners
• Confident communicator with an ability to provide clear and succinct verbal and written updates
• Advanced strategy, problem solving, interpersonal and communication skills
• Excellent organisational skills
• Proficiency in Microsoft Office 365
• Demonstrable experience of coaching and developing a team
• Ability to take ownership of own professional development

What we are looking for…

• Willingness to work in a collaborative, client focused team environment
• Ethics and integrity when dealing with clients and colleagues
• Highly motivated to perform and develop
• Accuracy and accountability
• Work of the highest quality and technical competence

What you can expect…

• Attractive compensation package
• Competitive salary
• Healthcare
• Flexible working environment
• Flexible holiday arrangements
• Training, as required, in all aspects of our business
• Professional career development and opportunities
• The opportunity to work with large, well known clients including listed entities
• Challenging client based/deadline driven environment but balanced with a support driven team and company ethos

ARE YOU READY TO DO MORE?

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Responsibilities:

• Sales & support of Laboratory Equipment & Scientific Instrument and supplies
• Maintaining existing accounts and establish new customers and markets

Requirements:

• Diploma/NITEC in Chemical, Applied & Life Sciences & related engineering discipline
• With or without sales working experience
• PC skill, self-motivated & result-oriented
• Possess class 3 driving license

____________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact 6566 5498 for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Joni

EA License No : 03C5391

EA Reg No : R1106641

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

As the Centre of Excellence function for Performance Management, you will play a key role in implementing the annual University-wide Career Progression/Promotion and Succession Planning processes.

You are required to manage the full spectrum of performance management functions and related initiatives. This includes reviewing, formulating and implementing performance management policies, framework and initiatives for all schemes of service to ensure robustness and objectivity. You will manage and conduct the annual ranking and promotion cycles with the support of HR Business Partners. As the secretariat to performance management calibration boards, you will prepare the files required and facilitate discussions on performance/potential assessment.

To advocate good performance management practices, you will also prepare and deliver briefing materials to the wider HR Community, stakeholders and employees.

Requirements

• Degree or equivalent in Human Resource Management or relevant field
• Minimum 5-8 years of relevant experience in any Human Resource role, with at least 3 years of experience in Performance Management
• Good oral and written communication skills, conversant with Microsoft Excel and stakeholder management
• Able to work independently and within tight deadlines
• Detail-oriented, proactive and strong analytical thinking

Senior Executive / Assistant Manager (Learning Programmes Management)

(1- year contract)

What the role is

CAAS is seeking a passionate individual who is experienced in Capability Development function to join our team. You will play an important role in supporting learning programmes and initiatives that grow professionalism, capability and performance of CAAS colleagues.

What you will be working on

Your key responsibilities include, but not limited to:

• Implement and manage learning programs and initiatives to address the organization's skill development and training needs, including coordinating registration, scheduling, logistics

• Coordinate with subject matter experts to provide training content, curriculum, and materials for various learning programs including sharing and briefing sessions

• Review training materials for coherency and relevancy to established organisational learning objectives

• Provide guidance and support to learners and learning partners to ensure smooth and high-quality training delivery standards

• Ensure timely accurate record updating in HR training system for analysis of training data and generate reports to track training participation, effectiveness, and return on investment (ROI) for learning initiatives

• Provide feedback and suggestions on process improvement in the capability development function for efficiency and effectiveness.

What we are looking for

• At least 2-3 years of experience in Human Resource, Organisational Development, or a related field, preferably with some prior experience in learning / capability development

• Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels across CAAS

• Ability to work independently, take initiative in delivering assigned tasks with accountability.

Note: Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 1-year employment contract.

Residence Manager, Property Management

To ensure the efficient and smooth operation of all matters relating to maintenance and management of the properties.

Responsible for preserving the good condition of the infrastructure that they are safe and well maintained and functioning.

Responsibilities

· Fully responsible for the day-to-day operation of the building, ensuring all facilities are always fully operational.

· Schedule, coordinate and supervise all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.

· Plan, co-ordinate and facilitate council meetings and Annual General meetings.

· Manage and supervise all maintenance and administrative staff assigned to the complex/building.

· Manage and review all vendor contracts, agreements and insurance before their expiry and recommend renewal or call for quotation/ tender

· Ensure all contract works/ routine servicing is carried out accordingly as specified in their contract’s agreement.

· Maintain continuous contact and communication with vendor contractors, clients and staff.

Requirements

· 5 years’ experience in managing condominium / building preferably with high end residences

· Diploma/Degree in Estate Management, Facilities / Hospitality / Business preferably familiarity with BMSMA

· Strong communication and negotiation skills

· Exhibit organizational and leadership skills

· Well organize and able to optimize cost, space and equipment while working within the budgeted operational costs

· Able to handle pressure, multiple tasks, prioritize and manage time effectively

· Able to handle all levels of people with a customer service-oriented mindset

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambienceManage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilitiesRestaurant OperationsLead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service teamCheck readiness of restaurant for service day and brief service crew on staffing roster for service dayManage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessaryManage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessaryEnsure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & PlanningAct as point of escalation for service crew regarding service issuesResolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned taskLead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient mannerQuality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standardsMonitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staffTrain and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

At ERM, sustainability is our business. As the largest pure-play sustainability consultancy, we partner with the world’s leading organisations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our Mergers & Acquisitions (M&A) – Transaction Advisory team is currently going through a period of growth in the market to service our APAC client base. To support successful delivery and continued growth, ERM is seeking a Principal to support and deliver a range of projects, while supporting on-going client development to capture the growth in the market.

In this role, the successful candidate will be working alongside Partners across the M&A teams to offer Transaction Advisory Services to financial institutions and infrastructure operators. You will work closely with energy / power companies, private equity firms and investments banks to deliver technical due diligence services on buy side, sell side and project financing deals.

The ideal candidate will also support the successful delivery of ERM proposals and projects in line with our vision, values and our strategic imperatives by:

• Adhering to all ERM and client requirements, specifically those related to H&S and governance
• Identifying opportunities for evolving services in line with client needs
• Identifying follow-on sales opportunities in respect of designated projects.
• Contributing to achieving sales target by supporting Account Management team and Business Units.

ERM aims to build an "inclusive culture" by identifying, acquiring, developing and retaining a highly skilled and high performing workforce that reflects the diverse global marketplace in which we operate, regardless of gender, ethnicity, religious preference, sexual orientation, physical attributes, and educational background.

Job Description

M&A within ERM Global has a core technical team of over 50+ technical consultants delivering technical due diligence out of EMEA, USA and APAC. We often work in close collaboration with our global ESG and EHS due diligence teams, to provide a holistic due diligence service to our client. Due to increasing client demand in APAC, we are looking to expand this offering further within the technical service line, based out of Singapore.

As a Principal Consultant, you will be expected to:

• Deliver proposals, which will include development of our company profile, scopes of work, scheduling and commercial terms;
• Manage and successfully deliver large, complex and/or multidisciplinary consulting and due diligence projects and/or specific deliverables or phases of work on larger, more complex or higher complexity programs.
• Lead projects that provide our clients with a technical, operational and business plan evaluation of their proposed investment on infrastructure assets;
• Lead the coordination of typical project deliverables such as Q&A submission, management sessions, client meetings and report delivery;
• Work effectively across technical communities within ERM and subcontractors who are identified as Subject Matter Experts (SMEs) to support project delivery and client interaction; and
• Complete internal development tasks to improve the functionality of the Transaction Advisory service line.
• Lead, manage performance, inspire and mentor personnel for overall success of technical teams, where required.
• Understand the interrelationships between ERM practices and policies and how these are applied within the business model(s).
• Establish strong working relationships with clients through project delivery and face to face meetings
• Take direction and achieve objectives with minimal oversight.
• Participate in construction monitoring visits and site inspections to project sites.

Job Requirements And Skills

To apply for this role at ERM, you should provide evidence / demonstrate the following essential skills, and desirable skills / attributes where possible.

Essential

• A solid academic background with an engineering bias (for example, Civil Engineering, Chemical Engineering, Mechanical Engineering, or Electrical Engineering).
• Minimum 10 years of technical consulting, engineering, or operational experience during your career within the energy / power / infrastructure sectors.
• Strong technical skills and the ability to identify risks and opportunities within large amounts of technical documentation.
• Previous experience with Technical Due Diligence.
• Must have experience with site visits, site inspections and technical discussions, relating to points such as asset integrity, operational performance, management systems or business plans.
• Must be able to promote and execute quality work, and ensure high standards are being achieved by yourself and the team.
• Must exhibit advanced report writing and presentation skills. Experience in a client facing role.
• Must have experience assessing asset integrity and performance (HSE, maintenance, availability, etc.)
• Management of previous external client projects or experience in a client facing role.
• The ability to manage or assist with complex project delivery coordinating multiple workstreams into client deliverables.
• Demonstrates excellent organisational skills, self-motivation, self-sufficiency and the ability to work successfully in a fast turnaround team environment.
• Experience reviewing EPC contracts, Financial Models, design and specifications, budgets for industrial projects

Desirable

• Corporate finance qualification.
• Interest in domestic and overseas travel to perform site visits when required.
• Knowledge of current, reasonable costs associated with Capex (Capital Expense) and Opex (Operational Expense) for engineering assets / projects.
• Familiar with decarbonization strategies and technologies.
• Experience reviewing EPC contracts, Financial Models, design and specifications, budgets for industrial projects.