This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 1 to 2 years of relevant F&B experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Job Description & Requirements

• Enforce company policies, procedures, programs and performance standards.
• Supervise staff during operations.
• Manage junior staff and assist other managers.
• Setting targets and analyse sales for the month as well as to assist with administrative duties.
• Responsible to ensure that the service standards of the restaurant are met by all staff.
• Speak to customers and be prepared to deal with any problems or customer feedback.
• Handle customer complaints during Manager's absence.
• Handle non-halal food.
• To ensure a smooth and efficient shift.
• Provide staff with support and training.

Reporting to the Outlet Chef/Restaurant Manager, you will assist in ensuring the smooth running of kitchen/ service operations in various aspects. A fast track career progression to Assistant Outlet Chef/Outlet Chef/ Outlet Manager, through a comprehensive training programme.

Responsibilities:

• Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations.
• Responsible for food preparation, cooking and keeping the kitchen an equipment clean
• Meeting food quality expectations of customers
• Responsible for assisting the Outlet Chef in planning staff duty roster, preparing and cooking of food
• Assist Outlet Chef in ordering food for the week
• Ensure that there is little wastage in food preparation
• Make decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations
• Monitor outlet’s expenses, making sure that all costs are within the budget. Feedback regularly to Area Manager regarding any discrepancies or adjustments in the budgets
• Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs. Organize staff stations each day
• Supervise operations in outlet and serve customers when required
• Handle cashiering, tally cash register and bank in cash daily
• Supervise cash flow and handle petty cash payments
• Handle customer complaints, maintaining good customer relationships
• Any other tasks as and when assigned by Management

Requirements:

• Degree in any faculty
• Experience in the kitchen environment will be preferred
• Has good exposure to Italian food
• Always keen to get feedback for improvement
• Mature and has good leadership skills
• Able to lead, train, manage and motivate staff
• Required to work on off-office hours as and when required
• Required to work in other outlets as and when required

This role requires a highly motivated and independent individual to join our growing team. As an Operations Management Trainee, you will undergo a comprehensive training program to develop your skills and knowledge in the F&B operations scene. You will assist in the daily operations of our F&B outlets, learn from experienced professionals, and contribute to delivering exceptional customer experiences. Your job time will be split into both operational work and administrative management.

Key Responsibilities:

1. Perform food/beverage preparation and assist in daily operations of all outlets under the Company

2. Understand overall F&B operations procedures, keep updated with Company/Regulatory policies and standards

3. Ensure enforcement of food hygiene and quality standards per Company/Regulatory requirements

4. Develop and apply knowledge of inventory management and cost/wastage control

5. Learn to manage a team, including scheduling, training/re-training, coaching staff, resolving issues/conflicts. Maintain a good level of staff satisfaction

6. Assist to organise and participate in training sessions and meetings

7. Maintain a good level of customer satisfaction and quality service

8. Participate in cross-department discussions with kitchen, events and marketing to ensure Company’s deliverables are met

9. Analyze sales data, customer/staff feedback, and operational/incident reports to identify areas for improvement

10. Develop and implement improvement processes to increase efficiency and productivity

Requirements:

1. ITE Nitec/Higher Nitec/Polytechnic diploma holder

2. Strong passion for F&B industry with desire to learn

3. Able to communicate well with people from all walks of life and positively influence people

4. Adaptable, organised and resourceful

5. Can work in fast-paced environment and prioritize tasks

6. Work flexible hours (including evenings/weekends/holidays)

7. Proficient in Microsoft Office and basic computer skills

8. Basic knowledge of F&B operations/food safety and hygiene is a plus point, but not mandatory

What We Offer:

1. Comprehensive training program to develop your skills and knowledge in F&B operations management.

2. Opportunity to work with an experienced team and learn from industry professionals.

3. Competitive salary and benefits package.

4. Professional development and growth opportunities within the company.

5. A dynamic and supportive work environment.

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills
• Able to work on weekends and Public Holidays

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

We are currently recruiting for a Trainee to join Hogan Lovells' team in Singapore as part of the four-seat rotation trainee programme.

This contract will only last for 6 months.

Scope of the Work

You’ll be exposed to a new environment and come out of it with experience and skills you’ll draw on for the rest of your career.

This is your opportunity to sharpen your commercial edge as you understand how leading businesses work from the inside. It’s an irreplaceable chance to see the world through our clients’ eyes which will make you invaluable to other clients throughout your career.

Requirements

· Global mind-set – experience working or studying in an international environment desirable.

· Excellent command of English (both written and verbal) as the role involves extensive drafting in English.

Equal Opportunity Policy

It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of gender, race, ethnicity, region, national origin, gender, identity or expression, age, sexual orientation, or disability.

Management Trainee (Korean BBQ/ LiveBar / Teochew Cuisine)

• Working days & hours: 6days, 10hrs
• Location: Clarke quay / Hillcrest Park
• Salary: $3000 - $3500 + Incentives

Responsibilities:

• Greet and assist customers
• Handle cashiering duties and banking duties
• Provide courteous and efficient food and beverage services to the customers
• Help prepare and clear the tables for restaurant patrons
• Attend and respond to customers’ needs promptly and professionally
• Assist in the serving of the menu-items to restaurant patrons at their seats
• Ensure the smooth operations of the restaurant

☎️ Whatsapp +6588278652 (Hym)

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Leadership Development – Participate in structured training programs to prepare for leadership roles
• Rotational Learning – Gain exposure to various departments to understand how the business operates
• Project Management – Lead and contribute to key projects that drive organizational success
• Problem Solver – Analyze challenges and propose effective solutions to improve processes
• Team Collaboration – Work closely with cross-functional teams to achieve company goals
• Customer Engagement – Learn to manage client relationships and deliver exceptional service
• Data-Driven Decision Making – Use insights and analytics to make informed business decisions
• Performance Tracking – Set and achieve targets while receiving constructive feedback for continuous improvement
• Innovation Contributor – Bring fresh ideas to the table to drive innovation and business growth
• Future Leader Pathway – Progress towards a leadership role with clear career advancement opportunities

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work effectively in a team environment and collaborate with colleagues from diverse backgrounds
• Analytical mindset with the ability to solve problems and make informed decisions
• Eagerness to learn and develop new skills, with a proactive and positive attitude
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working Location: Labrador Park

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Rotate through various departments to gain hands-on experience in operations, marketing, finance, and more
• Participate in leadership training programs to enhance your management skills and prepare for future leadership roles
• Assist in managing key projects and initiatives, ensuring their successful execution from start to finish
• Analyze business performance, identify opportunities for improvement, and present recommendations to senior leadership
• Work with diverse teams across the organization to drive strategic initiatives and enhance operational efficiency
• Engage with clients, partners, and stakeholders to understand business needs and deliver value-added solutions
• Conduct research to identify market trends, customer preferences, and industry best practices to guide decision-making
• Receive mentoring and guidance to fast-track your career and transition into a full-time management role upon completion of the program

JOB REQUIREMENTS

• Minimum Diploma and above
• Demonstrated leadership skills through academic, extracurricular, or professional experiences
• Strong analytical and problem-solving skills with the ability to think critically and creatively
• Good verbal and written communication skills, with the ability to engage with senior management

EA Reg. Number: R21100629

EA License Number: 22C1278

Are you seeking an environment that helps you improve and grow your personality?

Our client cultivates a culture of continuous learning, where each individual is encouraged to seize control of their own destiny. They are on a quest to attract the finest talents to join in their journey towards mutual prosperity. They deal with many clients in assisting them to market their products.

Introduction:
One of the leading Sales and Marketing agency that specialise in face-to-face marketing with proven track records. They work with renown clients in different sectors, becoming one of the leading sales force over the years.

They provide external source of revenue for their clients and help them to increase their brand awareness through their specialise training.

Nice to have:
1. Strong interpersonal skills and ability to interact effectively within the team.
2. Self-driven mindset, genuine interest in driving projects forward and seeing them through to completion.
3. Excellent verbal and written communication skills, and presentation skills. Solution-driven able to perform in a performance-based industry.

What's provided?

1. Opportunities for Professional Development and Growth.

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Join our Management Trainee Program, where you’ll gain hands-on experience, receive mentorship, and develop the skills to lead our organization into the future.

• Participate in a structured rotational program across key departments to gain in-depth knowledge of business operations
• Work closely with senior leaders and mentors to develop leadership and decision-making skills
• Contribute to critical projects that drive organizational growth and innovation
• Analyze business processes, identify opportunities for improvement, and present actionable recommendations
• Collaborate with cross-functional teams to execute tasks and achieve project objectives
• Interact with clients, stakeholders, and industry experts to understand market dynamics and customer needs
• Tackle real-world business challenges with creativity and strategic thinking
• Fast-track your career into leadership roles upon successful completion of the program

Why Join Us?

• Gain diverse exposure to all aspects of the business in a dynamic and supportive environment
• Receive personalized mentorship and guidance from experienced professionals
• Competitive salary package with clear growth opportunities
• Be part of a forward-thinking organization that values innovation and initiative

REQUIREMENTS

• Minimum Diploma and above
• Strong analytical, problem-solving, and communication skills
• A proactive, adaptable mindset with a willingness to learn
• Demonstrated leadership potential through internships, projects, or extracurricular activities
• Ability to work collaboratively in a team-oriented environment

Kick-start your career with us and unlock your potential to become a future leader. Apply today and take the first step towards an exciting and rewarding journey!

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Participate in a structured training program across various departments to gain comprehensive knowledge of company operation
• Work closely with senior management to understand leadership functions and strategic decision-making processes
• Assist in planning, executing, and monitoring company projects, ensuring timely and efficient completion
• Undergo regular performance assessments to identify strengths and areas for improvement during the program
• Rotate through different departments such as marketing, finance, operations, and HR to gain a holistic view of the business
• Analyse business challenges and propose solutions to improve overall productivity and efficiency
• Prepare reports on progress, business insights, and strategies for department managers and executives
• Work with teams on various projects, developing communication and teamwork skills
• Engage with clients and customers to understand their needs and deliver exceptional service
• Successful trainees may be offered full-time management roles upon completion of the program, with a career path towards leadership positions

Requirements:

• Minimum Diploma and above
• Demonstrated leadership abilities through academic or extracurricular activities
• Strong problem-solving abilities and analytical mindset to evaluate business processes and challenges
• Ability to learn quickly and adapt to different environments, departments, and responsibilities
• Self-motivated with a desire to learn and develop a long-term career in management

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB SCOPE

Trainee will be trained to assist and support the Operations Executive/Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

DUTIES & RESPONSIBILITIES

• Trainee will learn about manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements
• Trainee will respond to customer feedback
• Trainee will learn about Workplace Safety and Health Practices so as to ensure safety measures are in place on site
• Trainee will learn to operate various types of environmental services (ES) machinery and equipment safely and competently
• Trainee will be exposed to handle wide-range of environmental services tasks at different project sites.
• Recommend ways to improve environmental sustainability using insights gathered from data analysis
• Trainee may be assigned to oversee multiple sites and will be expected to communicate effectively with key stakeholders.
• Other duties as assigned by the reporting supervisor

We are hiring Management Trainee to join BreadTalk or Toast Box!

- Full Time

- Sign on Bonus $3000 (T&C Apply)

Management Trainee Programme

Job Description:

Build your career with BreadTalk through our Management Trainee Programme that will bring you on the fast route to becoming a Branch Manager at our BreadTalk and Toast Box outlets.

Job Responsibilities:

As a Management Trainee, you will be trained to handle full F&B Operations which includes performing front-of-house and back-of-house duties, customer relations, people management, product quality assurance, cost control, and budget planning.

Our Management Trainee Programme will train you to become a professional in F&B operations and once you mastered the skillset, you will be given management responsibility and further training to prepare you for higher management level.

Job Requirements:

• Diploma and above
• Entry level candidates are welcomed to apply
• Demonstrates a good CCA track record with excellent leadership skills
• Able to work shifts, weekends and public holiday (6 days work week)

Personal Attributes:

• Self-Motivator with high energy level
• Have passion working in the Food & Beverage Industry
• Adventurous and able to work under pressure
• Possesses good communication and collaboration skills

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Passionate about providing colourful guest experiences and love being empowered to take care of guests needs?

Join us as a Management Trainee - F&B today as you take on the following responsibilities in these two areas (but not limited to):

Banquet

• Ensure all banquet functions are setup and in progress according to event organizers’ requirements as well as perform staff supervision and allocation of work assignments during banquet/ event functions.
• Work closely with necessary departments to ensure that event organizers’ request are communicated for necessary actions.
• Address queries and resolve any irregularities that happen during the event/ banquet functions, extend wholehearted friendliness to guests and ensure their comfort and satisfaction.
• Seek opportunities to enhance the banquet/ event experience of our guests with personalized touches.
• Maintain accurate inventory and proper maintenance of all banquet operating equipment.

Carousel, Buffet Restaurant

• Assist in the daily operations of the buffet restaurant, including setup, service, and breakdown.
• Learn and apply food safety and hygiene standards to ensure compliance with health regulations.
• Support the management team in monitoring food quality, presentation, and replenishment throughout service.
• Engage with guests to ensure satisfaction, address concerns, and gather feedback for continuous improvement.
• Collaborate with kitchen staff to coordinate timing and delivery of food items to the buffet.
• Train in inventory management, including ordering supplies, managing stock levels, and minimizing waste.
• Participate in staff scheduling, training, and performance evaluations under the guidance of the restaurant manager.
• Learn and implement cost control measures to optimize profitability.
• Assist in marketing and promotional activities to drive guest attendance and satisfaction.
• Develop problem-solving and leadership skills to prepare for a future management role within the restaurant.

Minimum 1 year experience in similar capacity is required.

Individual should be able to work independently in a fast paced environment, willing to work rotating shifts, including weekends and public holidays in a 5-day work week

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Collaborate with senior managers to define project scope, objectives, and timelines
• Support cross-functional teams to ensure timely execution of tasks and milestones
• Monitor project schedules and budgets, identifying and addressing potential risks or delays
• Prepare project documentation, including meeting minutes, status reports, and presentations for stakeholders
• Act as a point of contact for project updates and coordinate with internal and external stakeholders
• Assist in managing resources effectively to achieve project goals within constraints
• Help ensure that deliverables meet quality standards and client expectations
• Participate in reviews and suggest enhancements to project management practices
• Attend training sessions and gain certifications to enhance your project management expertise
• Take on additional duties as required to support project teams and company objectives

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational and time management abilities, with the ability to prioritize tasks and meet deadlines
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Responsibilities

• Preparing and printing of document for the operation
• Data entry
• Calls and emails follow up to customer or external clients
• Assist in billing related matters
• Updating databases internally, such as sick and maternity leave
• Keying in daily and monthly sales report
• Assist in coordinating and liaising with external parties like vendors, external auditors, tax agent and corporate secretarial where required
• Support in the preparation of meeting, materials & taking minutes
• Assist in marketing related tasks

Job Requirement

· Entry Level or 1 year of working experience

· Possess a Diploma in any field

· Team player

· Able to multi-task

· Must possess excellent written and verbal communication skills to work closely with the team

· Work in a fast-paced environment

What is a Fast Track Programme?

During our 2 years Management Trainee Programme, candidates will undergo intensive On-The-Job Training. You will be placed in one of our renowned outlets to interact with existing employees, gain exposure to the F&B and Beauty industry, as well as understand your strengths and interests better.

Career plan

Opportunities for career growth and Development Opportunities will be given within these 2 years. Candidates who successfully completed and master this programme will be promoted to Assistant Outlet or placed in other departments upon discussion. Candidates may also look forward to honing their skills further and rapidly grow to be our Manger, Outlet Manager or even Area Manager.

What you can look forward to

1) Customized Development Programme

2) Mentoring by Experienced Managers

3) Meetings and interaction with the Management Team

4) Participate in multiple hands-on projects

5) Job rotation within management and operations

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Why join us?

• Attractive and competitive salary packages
• Accelerated learning and guaranteed career growth
• Dynamic and fun working environment
• Sponsored training courses - Service leadership, Introduction to Management,
• Extensive Medical benefits
• Birthday gift voucher ($100)

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus