Job Description

• Based on SOP, check the operability of restaurant and outlets which include the equipment, products, supplies, dining areas so that it is ready for business daily to ensure business sustainability and add value to business growth.
• Plan and revise staffing schedule monthly to ensure adequate manpower is available for effective and efficient operations of the restaurant and outlets daily according to agreed forecast and approved Floor Positioning Guide (FPG) to ensure the labour percentage is controlled within the budget given.
• Perform customer relationship activities to enhance the imager of the restaurant and outlets. These include customer feedback through tele- conversation and email communication.
• Coach Assistant Manager and Shift manager to ensure that they are able to manage the restaurant and outlets independently in accordance with the agreed budgets.
• Interact with staff regularly to ensure that their morale, commitment and teamwork are maintained and in line with company mission, vision and values. Restaurant and outlet staff is updated regularly the various key employee communication messages.
• Consult and discuss regularly with staff and customers to generate and propose ideas to enhance the productivity and operations of the restaurant and outlets.

Job Requirements

• 2-3 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.
• Professional communication skills are required.
• Commitment to quality service, and food and beverage knowledge.

Benefit:

• AWS
• Performance bonus
• Salary Increment
• Meal provided

Job Descriptions

• Guide and train new / existing service crew
• Assist in crews’ performance appraisals and confirmation
• Maintaining inventory list and stock management
• Learn and be competent in service and staff duties
• Serve the guests efficiently and accurately upon their special requests
• Maintain consistent best-in-class service and good hygiene standards
• Maintain good work performance and professional grooming standards
• Other ad-hoc duties as necessary
  
  ⏰ Working Days: 5.5 days
  

As a management trainee, you will be trained to understand and run new and existing store ;

- Front end operations

- Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock control

- Quality control

- Marketing planning

- Customer service

- Work place safety

Job Requirements:

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas

- Full Time Positions

Prefer to be working in a FUN, YOUNG and DYNAMIC team?

We are Expanding and We want you !

WHAT DO WE DO :

With our proven in-house training program, we empower clients to boost their sales revenue and brand visibility through engaging several marketing channels. This involves identifying potential customers, showcasing in-depth product knowledge, and fostering face-to-face interactions with clients and customers

HOW CAN WE EMPOWER YOU :

• Tested and proven suite of solutions/strategies for you to empower your customers
• Positive, Exciting & Supportive Work Environment. Work Hard , Play Harder !
• Personalised 1-on-1 Training and Development
• Buddy support system
• Opportunities for Personal Development (Interpersonal, Understanding of different personalities and more)
• Clear Career Advancement Pathways
• Travel Opportunities (3-4 times a year based on performance)

WHAT WE WANT FROM YOU :

• No Prior Experience Required
• Eagerness to Learn and Grow
• Strong Communication Skills
• Team Player Mentality

• Prepare, cook and serve a variety of items in accordance with specific menus.
• Stock take and ordering stocks from supplier
• Maintaining food quality and standard
• Ensuring the food preparation areas are clean and hygienic
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred, no experience candidates may apply, training will be provided
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 86907601

Upnon Academy was formed by everyday working adults for everyday working adults to share 'why' we should consider shifting our focus from pursuing financial freedom to pursuing a financially stress-free life and 'how' to achieve it.

Our vision is to see a Singapore alive with happy and mentally healthy everyday working adults, with time and peace not just money, living their lives with their loved ones without worrying about their finances.

Job Description:

The opportunity to become a management trainee with us allows you to begin a long, successful, and meaningful career in financial education.

This management trainee program is built on a duplicable and sustainable business model driven by a culture of integrity that contributes to our vision of making everyday working adults' lives financially stress-free.

Why Join Us:

• Instead of focusing on quick success and fast benefits, we aim for long-lasting career success that is meaningful.
• Our emphasis on quality over quantity in our work.
• A culture driven by integrity.
• A training program designed to provide you with duplicable skillsets and sustainable business building systems.
• We are passionate about tackling the current problems in conventional financial knowledge.
• Our track record of delivering what we promise.
• The diverse platforms we use to engage with our clients.
• Our innovative hybrid work arrangement.

Requirements:

• A polytechnic diploma or degree, regardless of the field of study.
• Only Singaporean.
• Share our vision and values
• Integrity-driven individuals who prioritize ethics over personal benefits.
• Willingness to support the team in various capacities.

Application Process:

If you value integrity over personal gain, are passionate about building a long-lasting career success that is meaningful, and would like to learn duplicable skillsets and business building processes, please send us your latest resume with a recent photo.

Upnon Academy is an equal opportunity employer and values diversity in the workplace. Our email address is [email protected].

Benefits:-

• A Minimum Salary $2100 to $3200 (Depending on position offered)
• No F&B experience required
• Positions such as Operation Management Trainee, Management Trainee etc
• Job interviews will be arranged
• Structured On-the-Job Training (OJT) provided by the employer
• Candidates with Back of the House (Kitchen) experience may apply to convert their career to Front of the House (Services)
• Candidate should not have related Front of the House (Services) experience within the last 10 years

Job Descriptions:

• Ensure and maintain all inventories are in order/sufficient.
• Assist Restaurant Manager in overseeing daily operation
• Gain knowledge of the company and make essential decisions when necessary
• Ensure the efficiency of Restaurant operation is properly maintained
• Responsible for planning weekly/monthly schedule of manpower
• Liaise with superiors and top management when necessary
• Generate reports and present them to top management
• Perform practical problem-solving skills when necessary
• High energy and a strong passion for delighting customers
• Strong management skills with the ability to lead and motivate a team
• Candidates are required to work on shifts, weekends, and public holidays
• Willingness to stand, and work long shifts of up to 10 hours is required for this position

Note: Applicants will be contacted for a phone interview

Job Summary:

The Management Trainee will undergo comprehensive training in all aspects of pawnshop operations. Trainees will learn about customer service, inventory management, financial transactions, and compliance regulations.

Key Responsibilities:

• Assist in daily operations of the pawnshop.
• Learn and apply company policies and procedures.
• Provide excellent customer service by assisting customers with transactions and inquiries.
• Help manage inventory, including receiving, pricing, and displaying items.
• Conduct appraisals of items brought in for pawning.
• Maintain accurate records and ensure compliance with all regulatory requirements.
• Participate in training sessions and workshops to gain in-depth knowledge of the industry.

Qualifications:

• Bachelor’s degree in Business or related field.
• Strong interpersonal and communication skills.
• Detail-oriented with strong organizational skills.
• Ability to learn quickly and adapt to a fast-paced environment.
• Proficiency in Microsoft Office Suite.
• Previous experience in retail or financial services is a plus.

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants

Responsibilities

• Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu

• Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of

delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and

kitchen storage capacity

• Oversee the setting up and cleaning of stations by staff

• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency

• Quality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

About Company:
Our client is a family restaurant chain that started in Fukuoka in 1971, and now has a total of 220 locations throughout Japan, from Hokkaido all the way down to Okinawa. Our client is known for their extensive menu and reasonable prices and is loved by people of all ages in Japan. Their food ingredients are carefully selected with the highest in quality and safety standards in mind, aiming for customers to enjoy top-class meals. The Group's company is one of in-flight catering provider for Japan domestic flight.

Job Description:
- Responsible in general administrative duties, including but not limited to collecting documents during store visits and delivering them, organizing and managing documents
- Support the store staff in administrative tasks
- Support the accounting and HR related administrative duties
- Other ad hoc duties as assigned by the company

Job Requirements:
- No experience are welcome to apply
- Possess great interest in general administrative duties
- Proactive, initiate and good personality
- Ability in Japanese language is a plus point, to communicate with Japanese stakeholders

Compensation:
- Working hours: 08:30 - 17:15
- Meal Allowance: $200/month
- AWS and Year-End Performance Bonus
- Medical and hospitalization benefits

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor