Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food order

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in dishwashing duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food order

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in dishwashing duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

• Prepare and serve order to customer accurately
• Inventory and cost control such as food wastage, minimise spoilages and portion control
• Follow SOP
• Ensure workplace safety and hygiene
• Ensure quality and safe for consumption food is served
• Ensure accurate end of day sales report
• Ensure good customer service
• Other related ad-hoc duties assigned

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Require to work on a rotating shift basis which includes weekends and public holidays.

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs.

• Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food order

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in dishwashing duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food order

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in dishwashing duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food order

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in dishwashing duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs.

• Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs.

• Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

• Handle day to day operations.
• Familiarise and oversee daily outlet functions and operations
• Assist manager in people management, manpower planning and outlet branch operations
• Monitor attendance of the workers.
• To carry out inspections of the facilities to identify and resolve issues.
• Monitor equipment inventory and place orders when necessary.
• Ensure health and safety policies are observed.
• To attend to ad-hoc assignment.

Job Description

• Bachelor Degree in any field
• Minimum 2 Years experience in operation F&B field
• Minimum 1 Year experience in Accountant field
• Able to speak bahasa will be advantages
• Willing to travel to Indonesia for bussiness purposes
• 6 Days work week, able to work shift, weekend and PH

Job Responsibilties

• Ensure daily sales, payment to supplier or any cash, card transaction is tally and proper record in the book
• Prepare, review and approve workflow for payment promotions
• Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging and concept and updated data
• Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards

We’re the First Muslim-Friendly Seafood Restaurant, Mutiara Seafood by Jumbo. Operating in the heart of Geylang Serai @ Wisma Geylang Serai, we offer Award-Winning Chilli Crab and other Fresh Live Seafood for the Malay-Muslim community. You will be joining an exciting and forward-thinking team with many opportunities to grow with the business.

You shall report to the Restaurant Manager, you will assist in ensuring the smooth running of kitchen/service operations in various aspects.

· Receive training and perform duties in various sections of company’s operations such as Front of House, Back of House, etc

· Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations

· Learn and Acquire skills from colleagues on SOPs, and standards to successfully run the restaurant operations

· Implement techniques to monitor and achieve KPIs set by Management

· Acquire skills to Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs.

· Learn to Organize staff stations each day to maximise efficiencies.

· Provide support as needed in various departments

· Perform ad-hoc duties as assigned by your superior

Requirements:

· Any Degree in any faculty

· Possess has good leadership skills with a good track record

· Able to lead, train, manage and motivate staff

· Experience in the kitchen environment will be preferred

Work Location: Near Paya Lebar MRT

Benefits

· Attendance Bonus

· Annual Increment / Performance Bonus

· Employee discounts

· Meal Provision during Shifts

· Parental Childcare Leave (where applicable)

· Professional Developement - in-House Traning will be provided

Please email updated resume to admin.hr@mutiaraseafoodcom and/or WhatsApp to 9857-9292 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

We regret to inform but only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
• Maximizing sales and profitability of outlets
• Progressively master the skills to run restaurant operations
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly
• Follow up on the training progress of employees
• Ensure compliance in all areas, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays
• Possess positive attitude and initiative

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• If we need , Able to work in weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

• Explore various career paths within the financial services industry and discover where your passion lies.
• Learn from experienced industry professionals to gain real-world experience in the financial industry.
• Strengthen your communication and networking abilities to foster meaningful professional relationships.
• Learn the fundamentals of Entrepreneurship and Business Practice Management to gain insights into building and running a successful business in the industry.

Skills:

• Strong interpersonal and communication skills.
• Analytical mindset with attention to detail.
• Self-motivated and eager to learn.

• Open to graduates or undergraduates with no prior experience required.
• Applicants must be at least 21 years old (to meet regulatory requirements).
• Those interested in career opportunities in the Financial Services Sector are welcome to apply.

Introduction

Founded in 2009, Cognitive has been dedicated to helping children with learning difficulties overcome academic challenges. Over 90% of our students have successfully progressed to secondary school, and nearly 100% have continued to higher education. This remarkable success is a testament to the dedication and contributions of our staff, past and present.

Role Description

As part of our growth and commitment to developing talent, we invite aspiring individuals from diverse educational and professional backgrounds to consider a career in Special Education. We are offering a Management Trainee

Program tailored to prepare candidates for roles in this rewarding field.

The program provides:

• Coaching opportunities to work with children who have learning difficulties, equipping you with niche skills.

• Training in identifying learning challenges, developing intervention plans, behavioral management, and executing effective solutions.

• Hands-on experience in a professional and dynamic environment, with guidance from seasoned experts.

This 6-month traineeship program is designed to groom future leaders in Special Education. Successful trainees may be offered full-time roles, with opportunities for supervisory positions based on performance.

Throughout the program, trainees will:

• Receive comprehensive training.

• Collaborate with our coaching staff.

• Participate in research and development initiatives.

• Be mentored to develop the skills needed for supervisory and management positions.

Program Expectations

This is not a typical traineeship. Trainees will undergo periodic reviews, tests, and assessments by the management team. Only candidates who meet our rigorous standards will progress to full-time positions.

Qualifications

We are looking for candidates who:

• Are new graduates or individuals with a strong interest in Special Education.

• Hold a degree in any field.

• Have a passion for working with children.

Program Details

• Duration: 6 months

• Intake Period: April

If you are passionate about making a difference in children’s lives and seeking a fulfilling career in Special Education, we encourage you to apply.

F&B Management Trainee

Working Hours: 6 days rostered work week

Location: Islandwide

Salary: $2700-$3300

Requirements:

• Degree holder, with 1 year F&B experience
• Able work on weekends / public holidays

Job Scope:

• Hands-on involvement in daily operation to understand and execute duties
• Undertake management trainings and responsibilities with focus on sales management, customer satisfaction, operating expenses and shop’s profitability
• Focus mainly on Service/ FOH, but will have exposure to Kitchen/ BOH. May cover Kitchen/ BOH if operationally required
• Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store
• Any other ad-hoc duties base on operational needs

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a role model for the Food & Beverage Service Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.

Candidate Profile

Knowledge and Experience

• Degree or Diploma in hospitality or related field.
• Experience in Food & Beverage an advantage.

Competencies

• Fluent in oral and written English.
• Ability to speak other languages and basic understanding of local languages.
• Strong communicator with presentation and influencing skills.
• Team player with strong interpersonal skills with ability to work with colleagues from different cultures and connect well with colleagues at all levels across divisional borders.
• Service oriented with an eye for details and a good understanding of what it takes to build a strong service culture in a world-class hospitality icon.
• Driven and able to work independently with high proactivity in a dynamic environment.
• Analytical with proven organisational skills and attention to details.
• Flexible, able to adapt to different working locations/environments and able to embrace and respond to change effectively.
• Loyalty, high integrity and ability to keep confidentiality
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Self-motivates and shows good initiative in a dynamic environment.
• Possesses good computer and property management system skills.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Description

Our Management Trainee program is crafted to identify and nurture talent within our organization, whether newly onboarded or among our existing team members. This is a fantastic opportunity for a high-potential individual who is eager to fast-track their career in management. Under this program, we aim to equip the trainee with the skills, knowledge, experience and leadership capabilities needed to take on a managerial role within our organization. Through structured training, hands-on projects, and mentorship, the program provides participants with a solid foundation for career growth.

Duties and Responsibilities

1. Cross-Department Rotations:Rotate through different departments (Museum Operations, Marketing, HR and Finance) to build a comprehensive understanding of our business operations and functions.
2. Project Management: Manage projects as assigned, ensuring that objectives are met, deadlines are adhered to, and resources are effectively allocated.
3. Leadership Skills Development: Lead and oversee projects as assigned (from planning through to implementation and evaluation) and participate in decision-making processes under the guidance of senior managers.
4. Data Analysis and Reporting: Develop analytical skills by researching, collecting, analyzing, and reporting KPI, ensuring data-driven insights support decision-making processes.
5. Digital Transformation and Technology Integration:Work with digital tools and platforms, such as our E-Store (Online Ticketing), Gantry System, AR Experience (AR card and AR Storytelling book), Virtual Museum, Interactive AI Ambassador, CRM system (ActiveCampaign), and project management tools, to streamline processes and improve efficiency across departments. Be involved in evaluation and adoption of new technologies that align with our digital transformation goals.
6. Visitor and Team Engagement: Document and analyze visitor interactions to continuously improve service quality. Work closely with internal teams and participate in team meetings and contribute ideas for improvement.
7. Training & Development: Participate in training and mentorship sessions to gain knowledge in core areas such as business operations, financial management, customer service, and strategic planning.
8. Performance Review and Feedback:Engage in regular review and feedback sessions with a mentor to track progress, identify growth areas, and improve skillsets.