Position Summary

SHEIN is seeking a senior product compliance specialist who will be responsible for managing the Company’s product compliance concerns in the APAC (ex-Mainland China) region and working closely with the product compliance functions globally. This will include compliance activities such as enabling market access, reporting compliance trends, managing first party product investigations and recalls, and auditing product compliance on the SHEIN website.

Responsibilities

● Work as an integral part of the legal team to lead comprehensive product compliance standards.

● Ensure product compliance policies and procedures are thoroughly developed, clearly communicated, and implemented effectively by business partners.

● Identify gaps, and close gaps, in the product compliance program.

● Work closely with the product safety and quality control team within the supply chain business and direct business partners as to actions that must be taken to minimise product risk.

● Working in English and Mandarin to provide product compliance standards and other regulatory information.

● Perform other duties as assigned or required to ensure product compliance in the APAC region.

Skills and Qualifications

● A degree in a relevant area (science, law or engineering), as well as a minimum of 10 years of relevant combined experience in consumer product compliance (product safety; regulations research; standards interpretation, guidance, and enforcement actions; technical writing; competitive intelligence services; and / or product recalls). Additional years of relevant work experience will be required for those with unrelated educational backgrounds.

● Thorough understanding of manufacturers, private label retail, third-party platforms, government authorities, industry associations and voluntary standards committees and the roles each plays in product safety and product recalls, in particular for markets such as Japan, Korea, Singapore and Australia.

● Ability to utilise a wide variety of research databases and online resources.

● Ability to interpret regulations and standards and to quickly assimilate and assess new information and develop plans to capitalise or react to these requirements.

● Experience with product recalls in multiple countries preferred.

● Exceptional program and project management skills.

● Ability to influence people and drive projects to completion under tight deadlines.

● Self-starter, entrepreneurial, “roll up your sleeves” attitude.

● Experience and capacity to lead multi-jurisdictional projects and coordinate external advisors.

● Ability to deliver results, both as an individual contributor and as a member of the APAC and global legal teams.

● Flexibility to accommodate communication required across different time zones for collaboration with different parts of the group.

● Ability to make quick decisions while exercising good judgment.

● Have a strong work ethic, attention to detail and sense of professional accountability.

Responsibilities

We are looking for an exceptional staff product manager to join our growing team. In this role, you will be involved in the driving the roadmap and delivery of Workato’s Agentic platform. You will closely collaborate with other product managers, engineering teams and customers to shape our roadmap and deliver reliable enhancements that align with Workato’s strategic objectives. In this role, you will also be responsible to:

• Oversee the development and maintenance of assigned areas of Workato’s Agentic platform
• Analyze adoption and usage data to identify areas for improvement and optimization
• Research and identify new opportunities for Workato's Agentic Platform
• Define product requirements and work with engineering teams to deliver new features and services
• Collaborate with engineering teams and make calculated product decisions to navigate the timely delivery of features.
• Contribute to the development and refinement of the product roadmap for the Workato Agentic
• Provide regular updates and reports on product performance and project status to senior management
• Engage with customers to gather feedback, understand their needs and challenges, and use insights to drive product improvements and enhancements
• Ensure high levels of customer satisfaction by delivering valuable and reliable product features

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of product management experience working on Automation and/or AI products
• Ability to lead technical discussions with internal and external stakeholders and present eloquently at industry events
• Comfortable working with qualitative and quantitative data to gather insights and using that to influence roadmap decisions
• A proven track record of building successful products in a fast-paced environment
• Experience working with cross functional teams to ensure successful delivery and adoption of the product you own
• Bachelor's or Master’s degree in a technical field (Computer Science, Engineering or a related discipline)

Soft Skills / Personal Characteristics

• Excellent communication skills with experience writing both technical and business documents
• Strong ability to collaborate with others throughout the company across international time zones
• Able to work independently and efficiently to hit short deadlines
• Strong organizational skills and attention to detail to juggle multiple projects simultaneously
• Ability to navigate projects with multiple stakeholders
• Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset

Responsibilities

• Oversee the preparation of financial statements, audit documentation, ESG sustainability reports, and variance analysis to meet reporting deadlines.
• Lead forecasting, budget planning, and cost management while providing actionable financial insights.
• Ensure compliance with accounting standards, corporate governance, and regulatory requirements, including GST, MAS reporting, and SGX announcements.
• Manage liquidity, oversee cash flow, authorize payments, and review reconciliations for accuracy.
• Coordinate with external auditors, tax agents, and bankers for year-end audits and tax filings.
• Develop and implement financial policies, procedures, and internal controls to enhance operational efficiency.
• Identify and drive process improvements in reporting, budgeting, and financial systems.
• Support ad-hoc assignments, including system implementation projects.

Requirements:

• Degree in Finance, Accountancy, or equivalent, with CA, CPA, or ACCA certification.
• At least 5 years of relevant experience working in a Bank or Financial Institution.
• Strong knowledge of SFRS and Singapore tax regulations.
• Advanced proficiency in Microsoft Office, excellent analytical skills, and leadership abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L6Y9V6XR

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Title: Product Application Laboratory (PAL) Leader, SEC
• Industry: Chemistry, Equipment & Analytical Control Tools Manufacturer
• Working Hours : 5 Days, 9 am – 5:45 pm
• Office at Gul Circle (Shuttle Service at Pioneer & Joo Koon MRT)
• Salary: $7500 - $8000
• DEPARTMENT : PRODUCT APPLICATION LAB

About the company: A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Requirement

• The role may require regular travel to Malaysia, Vietnam, Philippines, and Thailand (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries

Job Description

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia.

The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

We are seeking a highly skilled and experienced CTRM (Commodity Trading and Risk Management) Project Manager with a background in management consulting and expertise in commodity trading. The ideal candidate will play a crucial role in managing projects on the implementation and optimization of CTRM systems, leveraging their skills to deliver effective solutions.

• Lead and coordinate teams in an agile environment, ensuring high-quality, on-time delivery of projects.
• Lead & facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Ensure that all projects are delivered on-time, within scope, and within budget.
• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.
• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses & identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.
• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.
• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle
• Conduct post-project evaluations to identify areas for improvement

Qualifications:

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• Scrum Agile or equivalent project management certification
• Project management experience within CTRM
• Experience of project management as a consultant
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.

Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software tooling, particularly JIRA
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

The People, Performance, Culture (PPC) team contributes to making KPMG a great place to work by implementing best-practice programmes to attract, recruit, develop, groom and retain the best and brightest talent. The team looks after the full HR spectrum including but not limited to recruitment, manpower planning, performance and talent management and staff communications.

As a People Services Manager within the HR People Services function in KPMG, your duties will include but not limited to:

• Lead the team in providing excellent HR support to employees, addressing their inquiries, and resolving issues promptly.
• Provide coaching and advice to junior team members
• Establish and monitor service level agreements (SLAs) and key performance indicators (KPIs) to measure team performance and ensure timely service delivery.
• Evaluate effectiveness of HR systems and processes against requirements, objectives, and user needs
• Recommend and improve HR processes, systems to ensure consistent service delivery.
• Implement and leverage technology to enhance HR service efficiency and effectiveness.
• Manage change management efforts related to HR process updates and technology implementations with team members and stakeholders.
• Monitor team adherence to HR policies, procedures, and guidelines.
• Stay updated with statutory and compliance requirements to ensure HR processes are aligned.

Job requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• In-depth knowledge of HR processes
• Strong analytical and problem-solving abilities
• Excellent interpersonal and communication skills, enabling effective collaboration with stakeholders
• Proficiency with SAP SuccessFactors Employee Central will be advantageous

Job Responsibilities:

• Manages the development and implementation process of a company's products and services.
• Coordinates departmental or cross-functional teams, focused on the delivering new or upgrading existing products.
• Monitors the project from initiation through delivery including planning and directing schedules and monitoring budget/spending.
• Organizes cross-functional activities, ensuring completion of the project (i.e., product on schedule and within budget constraints).
• Understand and Adhere to all Corporate Policies.
• Performs a variety of duties involved with planning, organizing, measuring, monitoring, controlling and overseeing Customer or Internal Services projects. Responsible for the final outcome/results of assigned projects or phases of a customer program (schedules, tasks, costs).
• Responsible for release planning, resourcing, and managing project change requests and associated contract process.
• Responsible for management of the resource assigned to the project.
• Understands the budget and resource impacts of multiple projects in multiple departments against the overall budget and resource pool that the projects draw from.
• Leads project management process improvement and best practice assignments. Evaluates and develops improvement of overall project planning. Analyzes business opportunities and recommends solutions, including financial needs. Identifies opportunities to leverage company capabilities or solutions across functional areas. Assists with conducting strategic planning and decision making which addresses long-term business and customer objectives.
• Initiates and maintains contact with internal and external organizations and individuals to ensure appropriate cooperation, coordination and information exchange, with the goal of properly developing the staff and successfully completing assigned projects including governance on 3rd party vendors.
• Maintains a detailed understanding of the industry, company products and overall business knowledge.
• Understands the customer’s goals, business needs and current business and economic trends. Uses this and other related product and industry knowledge to build solutions with customers.

Job Requirements:

• Bachelor’s degree or equivalent experience.
• Minimum 12 years of financial software project implementation experience ideally with a software vendor
• Excellent communication skills, verbal and written. Leadership experience required.
• Requires experience in translating Customer’s business needs and requirements into specific tasks and activities.
• Also requires the experience and know-how of strong Customer relationships.

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 7 years’ experience with Technology Project Management. Job Responsibilities

• Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

• Work with Security teams to facilitate completion of penetration testing and remediation of findings.

• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

• Provide systems input during the specification phase (e.g., effort estimates, highlevel delivery plan) based on impact assessments.

• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, highquality product deliveries.

• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

• Ensure project documentation is completed according to industry and organizational standards.

Skill Details :

Experience in project management, business analysis, business process reengineering. • Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently. • Adaptable and comfortable working in a dynamic environment.

Soft Skills • Good organization skill, able to multi-task and work under pressure. • Adaptable and comfortable working in a dynamic environment. • Excellent time management and can prioritize work. • Strong analytical and critical thinking skills, and meticulous with attention to details. • Team player, able to work independently or in a team with minimal supervision. • Good communication, writing and presentation skill. • Good stakeholder engagement and vendor management skills

Degree in Computing or related discipline to support job requirements.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Personal Wealth Manager.

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions for retail banking and general insurance products to meet customer's financial needs
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC
• Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines
• Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate
• Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Attend to the operational needs of the branch and business where required by line managers or Branch Director

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area eg. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines.
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• Diploma/Degree qualification with relevant customer service experience
• New graduate and/or with proven sales experience is a plus
• Excellent interpersonal and communication skills, coupled with adaptability and willingness to learn
• Highly driven to excel in both customer service and sales, thriving in a focused and fast paced environment

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

PRINCIPAL ACCOUNTABILITIES:

• Lead, supervise and guide a team of assistant credit analysis managers in the underwriting and assessing credit propositions and transactions submitted by Relationship Managers, to ensure compliance with the Bank’s credit policies and procedures, risk acceptance criteria where appropriate, and regulatory requirements.
• Appropriately assess key risks and mitigate when cases are proposed, protecting the franchise.
• Plan and manage team’s annual and/or loan reviews assigned.
• Participate in client calls with the Relationship/Credit team.
• To assist in the cultivation of talent within the Department.

KEY COMPETENCIES:

• Degree holder with a minimum of 5~8 years of relevant credit, risk or accounting experience, covering medium to large corporations of varied industries in both Singapore and regional countries
• Strong analytical, communication and interpersonal skills are required.
• Familiar with MS software applications such as Word, Excel, PowerPoint etc.
• Excellent verbal and written communication skills are essential.
• Ability to work well with others and independently, a team player, accountable and a positive work attitude are essential qualities.
• May deal with Mandarin-speaking stakeholders and documents. Proficiency in English and Mandarin is essential

Direct Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain
• Stakeholder management, running program governances, regular operational and working committees

Technical & Behavioral Competencies

• Ability to understand transversal architecture in a Capital Markets context
• Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions Knowledge on Trade life cycle
• Ability to work with stakeholders across geographies
• Previous experience in working in Matrix organizations
• Understanding of Equity Derivative Products and Lifecycle events

Specific Qualifications (if required)

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Minimum 5 Years of Business Analyst / Project Management Experience.
• PM experience with CXO level stakeholders as sponsors.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Work closely and collaboratively with wealth corporate account manager to acquire EBS clients
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate
• Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• The successful candidate has strong academic qualifications and over 1 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio for Offshore clients
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage?

Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

Our Infrastructure Engineering organization build and operate hyper-scale datacenters, manage the life cycle of server fleet, allocate cloud resources and create various cloud solutions, and provide infrastructure services including widely distributed Content Distribution Networks (CDNs). The Infrastructure Platform team build and leverage various platforms and toolings to manage and interact with our infrastructures and services, including end-to-end capacity delivery, asset management, data center infrastructure management, system engineering, server fleet management, financial operation, governance, risk, and compliance, etc. To support the fast growth and improve operation efficiency, these platforms need to be feature rich, easy to use, scalable, agile and compliant to with policies and procedures.

Responsibilities:

- Work collaboratively with engineering, UI/UX, and other cross-functional teams on cutting edge technologies to define infrastructure platforms.

- Understand the cloud and physical data center ecosystem, market, competition, and user requirements in depth.

- Evaluate industry innovations and technology platforms, and identify partnership and collaboration opportunities. - Decompose complex solutions into iterative chunks of work, and make the difficult and high-judgment trade-offs between features and time-to-market.

- Create strategic product roadmaps, coordinate and manage the product development schedule.

Qualifications

Mininum Qualifications:

- Master’s degree (or Bachelor's degree with 3+ years of experience) in Computer Science or related engineering fields.

- More than 5 years experience in building/shipping cloud and infrastructure products, and familiar with product development life cycles.

- Hands-on experience in designing and managing data center and server delivery, asset management software and services.

- Experience in driving product vision, go-to-market strategy, and design discussions.

- Experience with agile project management and tools such as Jira.

- Strong communication skills to manage a large degree of interaction with cross-functional teams and customers.

- Ability to influence multiple stakeholders without direct authority.

- Ability to articulate product requirements per the audience (high level to deep low level technical).

- Good understanding of cloud and physical data center business and lifecycle management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is an established industrial multinational player and is seeking a HR Services Manager to be part of their Shared Services team to manage end-to-end on the full spectrum of Shared Services on a global scale.

Some of the key responsibilities will include:

• Oversee full-spectrum HR functions, including recruitment, performance management, compensation, benefits, payroll, employee relations, and staff administration (e.g., confirmations, promotions, onboarding/offboarding).
• Implement HR policies, systems, and talent management initiatives to align workforce management with company goals, driving operational improvements and organizational development.
• Manage and track the annual HR budget, promote a culture of continuous improvement, and ensure effective change management across HR processes.
• Provide guidance to line managers on HR matters, support decision-making and performance management, and leverage government workforce initiatives to drive organizational growth.

To be eligible for this role you will require:

• A minimum of a Degree in Human Resource Management or a related field
• At least 8 years of experience in HR Shared Services, with focus on Payroll
• Professional HR certifications such as IHRP, SHRM will be highly desired.
• Strong interpersonal and communication skills
• Strong analytical and problem-solving skills.
• Sound knowledge of country-specific employment laws and regulations.

Please contact Lucy James by emailing your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R24125836

Company Description

Vialto Partners is a market leader providing globally integrated solutions supporting global workforce mobility, including immigration, tax, compensation and incentive, managed services, and digital solutions. As a trusted advisor of compliance, consulting and technology services to multinational corporations, the firm solves complex, cross-border workforce mobility challenges to ensure its clients and their employees have a consistent and compliant global mobility experience.

Job Description

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

● Proactively lead and manage a portfolio of clients and build relationship with potential clients

● Be actively involved in business development activities to identify new opportunities and targets

● Serve as primary point of contact for the clients and manage client expectations in terms of processes, timelines and providing effective solutions to any difficulties or challenges during times of change and uncertainty

● Lead, train and coach team members to consistently deliver optimal performance to meet the business needs and objectives of our clients

● Contribute to the development of your own and team’s technical acumen

● Identify and determine practice areas for improvement, propose and implement strategies

● Revamp processes and working procedures to maximize operational efficiency while ensuring high quality services and support to clients

● Be responsible in the overall financial management of client accounts

● Develop strategies to solve complex technical challenges and build a range of meaningful recommendations

● Lead in the management and delivery of internal and external projects

● Develop a point of view on key global trends, and how they impact clients

● Manage a variety of viewpoints to build consensus and create positive outcomes for all parties

● Simplify complex messages, using data and insights to inform conclusions and support decision-making

● Review team’s work of individual income tax returns prior to submission and other employer forms and deliverables.

● Uphold the firm's code of ethics and business conduct.

Requirement

● The ideal candidate possesses a tertiary qualification in any discipline with 6+ years of relevant experience.

● Demonstrates extensive abilities and/or a proven record of success in utilizing technical skills in individual tax compliance, tax planning and expatriate tax program policy and administration design; identifying and addressing client needs, building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials.

● Considerable experience as a team leader: supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback.

● Demonstrates success as tax technical business advisor, including developing new relationships, and making introductions to market new services.

● Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to:

● Innovating through new and existing technologies, along with experimenting with digitization solutions;

● Working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients;

● Utilizing digitization tools to reduce hours and optimize engagements.

● Knowledge of alternative fee arrangements, including the use of pricing tools, to provide a point of view on pricing strategies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5

• Autonomy to make key decisions for Oracle Enterprise HR on a global scale.
• Permanent role with an established company

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a IT Manager - ERP Oracle HR / HRMS to join their team.

About the job
Your role involves:

• Managing a lean Oracle HR team, this includes hiring, conducting performance appraisal and handling escalation
• Oversee the maintenance and higher adoption rate of the recently upgraded Oracle Fusion HR system.
• Implementing system enhancements and upgrades.Ensuring projects is implemented according to timeline, budget and scope.
• Handling configuration and integration of the system to meeting user requirements
• Managing external vendors, ensuring that SLA has been adhered to

Skills and experience required

As a successful applicant, you will have at least at least 7 years of experience in Oracle HR. At least 2 years of experience of direct team management. Proven track record in engaging with business stakeholders will be required for this role.

Candidates with regional / global exposure will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established company for a global role. You will get the autonomy to make key decisions for Oracle Enterprise HR on a global scale.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5 (EA: 94C3609/ R1219669)

Key Responsibilities

1. Tax Strategy & Compliance Optimization

Identify opportunities to maximize cash flow and minimize the effective tax rate.

Detect tax issues and potential savings through Interim Tax Compliance Checks.

Lead the design and implementation of tax strategies across the region.

2. Tax Issue Management & Capability Building

Conduct local tax education and quarterly evaluations to identify and resolve tax issues.

Facilitate cross-subsidiary collaboration through tax process checks and issue resolution projects.

Establish optimal tax risk management frameworks for subsidiaries.

3. Compliance and Integrity Maintenance

Strengthen the tax risk monitoring system to ensure compliance and issue integrity.

Ensure adherence to the highest tax compliance and ethical standards.

Oversee federal, state, and international income tax returns and related analyses.

4. Process Improvement & Standardization

Develop internal processes within the Asia Tax Center.

Standardize tax issue management guidelines and evaluation processes for subsidiaries.

Ensure continuous improvement of tax-related processes, focusing on efficiency and transparency.

5. Other Responsibilities

Lead tax project planning and implementation.

Act as the primary contact for tax strategy, tax planning, tax compliance, tax advisory, and tax technical training.

Maintain strong relationships with external tax authorities and internal business units.

Lead audits of federal, state, and international tax filings.

Ensure risk management ratings are maintained through effective tax governance.

Requirements

1. Educational Background:

Bachelor's Degree in Tax, Accounting, or Business Management.

Master’s Degree in Business Taxation or a related field (Preferred).

2. Professional Experience, Skills & Competencies:

Minimum 15 years of relevant tax experience in the financial services or related industry.

Strong background in international tax, tax planning, and regulatory compliance.

In-depth knowledge of global tax laws, international tax structures, and compliance standards.

Excellent leadership and project management skills.

Ability to manage cross-functional and multicultural teams across different countries.

Strong analytical, negotiation, and problem-solving skills.

High proficiency in tax management systems and financial reporting tools.

Role Summary:

As a Principal Software Engineer on our team, you’ll play a key role in supporting our digital transformation journey as a senior specialist in our development team to build and implement large-scale applications involving APIs and UIs that will be leveraged across the business. You’ll be both hands-on and strategic, diving deep into code to define system behavior, and establishing technical roadmaps that you and the developers on your team will act upon to deliver quality and scalable software solutions. You will also have the opportunity to directly engage with senior leadership as you communicate back and forth with the business to ensure these software solutions align with business objectives.

Education and Experience:

• Background in computer science, information systems or bachelor’s or master’s degree in computer science, Information Technology, Computer Engineering, Software Engineering, or a related field.

• Insurance/Financial services background preferred.

Responsibilities:

• Leading proof of concept initiatives with Solution Architects as required.

• Create and maintain technical architecture documentation for solutions.

• Define development standards and tooling for the squads.

• Partner with business stakeholders to translate business requirements into consumable technical stories and software solutions.

• Participate in solutioning and estimation activities for upcoming opportunities.

• Mentor a team of software developers to build quality software solutions aligned to architecture guidelines.

• Deep dive on technical solutioning or troubleshooting with the Tech Leads and Squads as required.

• Provide debriefing and support to Tech Leads and Developers on POCs that are being handed over to Sprints for full implementation.

Functional Competencies:

• Able to provide technical excellence while embracing flexibility over building “bulletproof” systems.

• Passionate learner who keeps up with evolving technologies and is willing to experiment to test what would work for the business.

• Experience in or willingness to learn Agile methodology and working in a cross functional team.

Technical Competencies:

• 15+ years of hands-on, full-stack development experience building high performance, scalable and reliable software applications using Java and Microsoft technology stacks.

• Experience in Angular for front-end development including Single Page Application and Micro-Frontends.

• Deep understanding of SQL Server, including database design models, database performance optimization and the ability to develop and maintain PL/SQL Packages, Stored Procedures, Triggers, and Functions in SQL Server

• Demonstrated experience developing REST based APIs using Microservice architecture, Open API Specification and/or creating specifications w/Swagger.

• Experience in containerizing applications using Docker & Kubernetes

• Previous experience with cloud solutions (Azure preferred) along with experience configuring DevOps/continuous integration and continuous deployment (CI/CD) pipelines using tools such as Git, Jenkins and/or Maven.

• Experience in monitoring and logging tools such as ELK and Prometheus.

• Experience with secure SDLC and application security & compliance.

GENERAL DESCRIPTION

The role of an Associate Relationship Manager (Associate RM) is linked to the respective internal development programme. It is therefore a transitional role for a limited period of time (generally 3 years), with the overall aim of the Associate RM becoming a Relationship Manager (RM) after the successful completion of the programme. The present role profile describes the key features of the position towards the end of the programme, not at the very beginning.

The Associate RM is part of a front team and serves private clients of the Bank in close collaboration with one or several senior Relationship Managers, other team members, and specialists. This entails the delivery of comprehensive wealth management solutions to meet the clients’ needs as well as dealing with routine enquiries and transactions. Acquisition of new client relationships through his/her network is an additional, integral element of the role.

KEY FEATURES OF THE POSITION

• Attract prospects, proactively build up an own client book, and retain existing clients in close collaboration with other team members.
• Proactively ask for support, feedback, and guidance from other relationship managers in the team in developing and maintaining successful client relationships.
• Respond to all client needs in the highest possible quality and in a timely manner.
• Provide appropriate investment advice in collaboration with specialists (when needed) and in line withinternal policies and guidelines while meeting external rules and regulations.
• Deepen client relationships and continuously optimise client’s potential revenues through the acquisition of additional share of wallet / cross-selling.
• Match the frequency and intensity of contact based on the client’s preference.
• Ensure highest level of data security (CID / data privacy) through access management.
• Provide accurate client relationship documentation formalities at all times including client identification documentation (CDB), account opening forms and other relevant legal forms.
• Take up client feedback regarding products and services with the relevant specialists within the Bank to ensure continuous improvement and adaptation in line with market trends.
• Constantly monitor potential risks to protect the Bank and its clients as part of the first line of defence.
• Create and implement new marketing strategies in conjunction with the Team Head / SCE.
• Contribute to strategic initiatives (e.g. to optimise key processes or support new product initiatives).
• Participate actively in the Associate RM development programme and engage in the Associate RM Community to share experience and best practice.

REQUIREMENTS OF THE POSITION

Personal and Social Skills

• Very good inter-personal skills, open and approachable, good networker.
• Good listener with genuine interest in people.
• Excellent situational adaptability to relate to clients and colleagues from diverse backgrounds.
• Resilient mentality and ability to work under pressure, feels confident with uncertainty.
• Motivated, persistent, and persuasive personality.
• Strong team player.
• Works autonomously and allocates work time independently.
• Trustworthy and discreet personality with a high level of risk and compliance awareness.
• High personal integrity and ethical behaviour.
• Willingness to learn and grow personally.

Professional/Technical Skills

• Knowledge of global financial markets, interest in market developments and industry trends.
• Basic cultural understanding of geographical markets to be covered.
• Understanding of legal & regulatory environment of respective markets and jurisdictions.
• Good understanding of relevant products, services as well as tools in Private Banking,
• Ability to match client needs with appropriate product solutions.

Education and Experience

• Higher education (e.g. master’s degree of University, MBA, CFA) or other educational background combined with relevant professional experience.
• Proven track record of 3-5 years’ work experience or completion of the Julius Baer front graduate programme.

Regulatory (where applicable)

• MAS Registered/Appointed Representative.

Group Overview

The Value-Added Services team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. This Singapore-based role will require you to be able to service mainly the Southeast Asian markets.

What a Senior Manager Technical Sales and Delivery does at Visa:

The Senior Manager Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the pre-sales consultation and solution design discussion of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the Cybersource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs; down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

Why this is important to Visa

The Senior Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

Software Test Manager – 2 Years Contract - Singapore

We are seeking an experienced and dynamic Test Manager to lead and drive the quality assurance processes for innovative projects. In this role, you will define and implement robust testing strategies to ensure that the applications meet the highest standards of quality and performance.

Key Responsibilities

• Test Strategy & Planning:
  Develop and implement comprehensive test strategies for new and existing applications.
  Design test approaches, plans, cases, and scripts based on requirements and specifications.
• Execution & Oversight:
  Oversee manual and automated testing processes to ensure thorough coverage of application functionalities.
  Collaborate with business teams to coordinate and execute user acceptance testing (UAT).
• Defect Management:
  Work closely with development teams and business analysts to troubleshoot and resolve defects in a timely manner.
  Monitor testing progress, providing regular updates to stakeholders on test results, defects, risks, and issues.
• Continuous Improvement:
  Research and implement new tools and techniques to enhance testing methodologies.
  Ensure compliance with industry best practices for quality assurance and testing.
• Leadership & Collaboration:
  Lead and mentor the testing team, fostering a collaborative and high-performance environment.
  Facilitate effective communication between the testing team and other departments to promote a quality-first mindset.

An Ideal Candidate:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 4 years of experience in software testing, including 2 years in a managerial or leadership role.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Hands-on experience with test management tools (e.g., JIRA, TestRail) and automation tools (e.g., Tosca, Selenium).
• Proven ability to lead and mentor teams while fostering collaboration and innovation.

This is a 2 years contract to start, renewable and convertible to permanent.