Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

On behalf of one of its clients in the Wine industry, The French Chamber of Commerce is looking for a Members Services Manager based in Singapore.

The Members Services Manager (MSM) plays a key role in coordinating sales and services activities for Members, as well as providing essential support to the sales team.

Reporting directly to the Head of Member Services in France, this role will initially encompass, but is not limited to, the following responsibilities :

• Sales coordination of Members/Clients :

- Data entry into database of prospective clients/Members, and management of database

- Collection of client or member’s data

- Creation and follow-up of clients or member’s files.

- Regular communication with clients/members or their assistants

- Information qualification: coordination of client or member’s requests and/or delegation to the appropriate internal services, in particular follow-up on and control of: Purchases; Sales; Deliveries; Logistics issues; Accounting.

- Follow-up on invoicing and chasing of payments on a regular basis.

- Events: follow-up on invitations, monitoring of attendance list, table plans preparation.

- Participation in local wine tasting events: welcoming Members on site.

- Hotel and restaurant bookings, and other service-oriented tasks relating to this activity

- Close contact and delivery follow-up with our local forwarding agent of any wine deliveries to be arranged to clients in restaurants or personal addresses, mainly in Southeast Asia.

- Launch and coordination of “group” activities for Members (e.g. group shipments from wine cellars, vineyard visits, etc).

• Sales Assistance:

- Assistance in the prospecting stage; sales correspondence, arranging meetings, sales and wine offers.

- Sales support with day-to-day customer follow-up, working closely to define the sales targets & to monitor regularly the business objectives.

- Follow up and analysis of client’s reports (relating to all activities for the account).

- File preparation as and when needed for clients’ meetings.

- Consolidation of operational activities and issues of the zone for weekly reporting to Head of Members Services Manager.

• Participation in service development and process improvement:

- Contribution to the experience/knowledge sharing within the team.

- Operational processes update of new or existing guidelines.

- Be part of the Sales team in various working groups and/or projects within the group.

Zones to cover:

Southeast Asia or any other zone whenever needed.

Requirements

• Professional Experience: 3–5 years in high-net-worth client account management, in an international setting and ideally within luxury services.
• Customer Focus and Adaptability: Demonstrates a high level of customer orientation and flexibility.
• Attention to Detail and Organizational Skills: Meticulous, well-organized, and able to respond efficiently to high volumes or diverse flows of information and requests.
• Communication and Teamwork: Strong communication skills with a positive, collaborative, people-centered approach to proactively support daily operations.
• Analytical and Problem-Solving Skills: Possesses strong problem-solving and analytical capabilities.
• Language Proficiency: Fluent in English
• Personal Interests: An interest in fine wine.

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive global network. Our APAC Headquarters in Singapore and R&D Centres in Singapore, Shanghai, Indonesia and Malaysia serve as our hub for the region. We are operating in more than 40 countries in the world our global reach enables us to serve our clients’ needs in a more targeted and effective manner.

Job Description:

• Serving as the main point of contact between clients and Bipo; elevate client feedback to the relevant departments.
• Regularly checking in on clients and their key personnel, to ensure they are satisfied with BIPO; understand their needs and develop upselling and cross- selling plans.
• To engage in discovery of customer’s current environment and deliver relevant, impactful presentations and product demonstrations that illustrate how BIPO solutioncan address requirements, solve business concerns, and create value.
• Address any concerns or issues a client may have and work with internal stakeholders to resolve them.
• Research competitors and learn how to stay ahead to retain existing clients.
• Leverage product and service knowledgeto support existing Bipo clients.
• Present client with commercial proposal and set any terms as agreed upon by both Bipo and client.
• Collaborate closelywith other departments to build strategies to ensure clientssatisfy our company's product or service.
• Participate in solutioning discussions and engagements with internal and external stakeholders.
• Proactively build strategies to ensure customer adoption and engagement whilst also using feedback to identify growth opportunities.
• Actively works to improve relationships with internal and external stakeholders by understanding their perspectives and works toward win-win solutions.
• Enabler for channel partnerto provide the benefit of BIPO HRMS to theirenterprise customers.

Requirements:

• Bachelor’s degree
• Min 3 to 5 years of relevantexperience
• Strong command of the Chinese language is preferred to effectively communicate with Mandarin-speaking clients.Comfortable interacting across all customer levels
• Mediator with strong communication skills
• Self-Motivated
• Good Listener
• A strong combination of technology and interpersonal skills preferred
• Experience working with prospects in the sales cycle, in presentations, solution design,etc
• Strong technical understanding of HRMS modules and related services.
• Client-facing experience
• Consulting skills

Main Duties and Responsibilities

1. Independently develop and follow up with clients, timely grasp the dynamic changes of competitors and clients, collect and analyze client information effectively until signing the contract.

2. Familiar with AWS public cloud, CDN, SDWAN, cloud security, and other products, able to provide comprehensive solutions to clients.

3. Strong business acumen, able to understand or convey clients' technical requirements, possess good teamwork skills, able to deeply understand business scenarios and technical principles, and drive the development of regional business.

4. Strong sense of ownership and self-sustainable learning ability, think from a win-win perspective, and prioritize customer-centricity.

Requirements

1. Bachelor's degree or above, major in computer science, information technology, or related fields, with at least 2 years of relevant industry sales experience preferred.

2. Prioritize candidates with customer resources related to e-commerce, internet, gaming, entertainment, and other industries expanding overseas.

3. Proficient in cloud computing, big data, artificial intelligence, and other related fields of expertise and experience.

4. Familiar with cloud computing, CDN, security, and other products, able to provide the best solution based on client application scenarios, able to understand client needs and provide effective sales advice.

5. Strong sales skills and negotiation ability, able to drive sales performance and achieve sales targets.

6. Excellent communication skills and teamwork spirit, able to effectively collaborate with clients, cloud vendors, and internal teams.

7. Market insight and client development capabilities, able to expand new clients and maintain existing client relationships.

Responsibilities:

• Responsible for corresponding solution planning and design, technical proposal write up, business quotation & presentation, solution clarification, contract negotiation, etc.

• Analyse the competitor information to develop market insight and execute competitive strategies

• Work closely with account team for identifying business opportunities, conduct business development opportunities and follow through company strategy.

• Responsible for at least mid-high level customer relationship management.

• Conduct technical workshop for customers, analyse the existing problems and challenges of customers' existing networks, combined with industry development trends, to put forward future-oriented network design & solution.

• Work closely with customers, engineers and vendors to address and track end-to-end solution related issues.

• Responsible for project tasks assigned and to handle the tasks well within the given schedules.

• Provide coaching and mentoring for junior engineer(s), to ensure that the knowledge transfer is smooth and junior engineer(s) always perform up to company expectation.

Requirements:

• Candidate must possess at least master’s Degree in Computer Science/ Information Technology, Engineering (Computer/ Telecommunication), Engineering (Electrical/ Electronic) or equivalent major.

• Minimum 5 years of working experience in telecom industry with fix network solution(datacom/dwdm/pon or sdn controller etc.) and technology understanding.

• Minimum 5 years of projects management experience in fix network domain.

• Minimum 3 years of projects E2E solution design (HLD/OLD) experience on fixed network domain

• Vendor or Operator experience is essential.

• 5G knowledge and related project experiences is preferred.

• Knowledge about Huawei fix network solutions and products is preferred.

• Team player, self-motivated, result-oriented and highly independent.

• Experience in pre-sales, bidding / service sale is preferred

• Experience in marketing & sales will be an added advantage.

• Good product/solution presentation and negotiation skills.

• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Collaborate with team members to achieve individual and shop sales target
• Develop customer relationships and provide excellent customer service
• Train new comers, motivate all sales staff
• Assist in daily operational duties such as cashiering transactions, inventory and ad hoc duties that may be assigned by the Store Manager

Requirements:

• One to two year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a well-established international bank with a strong presence in Asia, is recruiting Offshore Relationship Managers to expand their global markets business.

about the job

• Develop and manage a portfolio of HNW clients across diverse markets, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Collaborate with internal product specialists to design and implement tailored financial solutions that address the unique needs of offshore clients.
• Ensure client retention by delivering personalized service, conducting regular portfolio reviews and maintaining proactive communication.
• Stay updated on global financial markets, economic developments and regulatory changes impacting offshore banking clients.
• Provide timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum 5 years of experience in wealth management/offshore banking with a focus on international markets.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Excellent communication and interpersonal skills, proficiency in an additional language is advantageous for engaging with diverse client bases.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Guest Experience Manager oversees the VIPs and concierge functions, ensuring compliance with hotel standards and creating memorable guest experiences. This role coordinates with various departments to anticipate and meet guest needs and is well-versed in product knowledge to provide informed recommendations. The Guest Experience Manager manages the team to deliver exceptional service, fostering a welcoming environment and ensuring a seamless and personal guest experience.

Task and Responsibilities:

Guest Experience Operations:

• Be Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g website, Opera PMS and distribute this information within the hotel to all relevant departments by e.g daily guest fact sheets/reports and ensure information is updated in the guest profile.
• Liaise with DOR and FOM, to prepare tailor-made guests’ itinerary when appropriate and coordinate VIP greetings and departures- ahead of time.
• Prepare requests for VIP amenities and ensure communication within all departments for proper delivery, proper placing and look, tracking, and retrieval.
• Welcome and greet guests, provide property tours, share the knowledge of our brand.
• Ensure repeat and VIP guests receive appropriate service and their requests are fulfilled.
• Address guests' complaints and requests in a polite and efficient manner.
• Maintain a record of all complaints, feedback, and requests, follow up and inform concerned operating departments.
• Walking public areas and ensuring guests are having a great experience.
• Oversee Quality program. Conduct meetings with corresponding departments. Review and respond to guest reviews.

Maintaining Concierge Operations:

• Oversee day-to-day operations, ensuring quality standards and customer expectations are met.
• Develop specific goals and plans to prioritize, organize, and accomplish tasks.
• Keep the concierge team focused on critical operational components to drive guest satisfaction and achieve financial targets.
• Establish and maintain a comprehensive database for restaurants and local attractions for team use.
• Build and maintain relationships with local attractions, restaurants, and businesses to enhance guest experiences.
• Providerecommendations and arrange services for guests, including car rentals, transportation, office services, beauty services, babysitting, repairs, and shopping.

Job Requirements:

• A diploma in Hospitality is a plus.
• Minimum of 5 years in Front Office or Concierge experience in a similar capacity, preferably in a luxury hotel environment.
• Knowledgeable about the city, tours, and excursions to refer guests to various tourist destinations.
• Possess a professional disposition with good communication and interpersonal skills.

Job Descriptions

• Oversee hotel telephone operations, including staffing, scheduling, and performance management.
• Train, mentor, and evaluate telephone operators to ensure high standards of customer service.
• Develop and implement procedures and best practices to improve efficiency and guest satisfaction.
• Monitor call metrics and analyze data to identify trends, areas for improvement, and opportunities for increased performance.
• Handle escalated guest issues and complex reservations, providing effective solutions and maintaining positive guest relations.
• Collaborate with other hotel departments to ensure smooth coordination and information flow.

Requirements

• Proven experience in a call center management role, preferably within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Able to work rotating shifts, weekends and public holidays

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

Responsibilities:

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• At least 5 years of experience in operations management, with 2 years in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to work under pressure and manage multiple priorities effectively.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Director of Food & Beverage, your job responsibilities include, but not limited to:-

Responsibilities

• Develop sales strategies to meet the business objective of the restaurants/ function rooms.
• Responsible for restaurants/ function rooms’ sales and profitability.
• Involves in the strategic planning of marketing activities, such as promotional events and discount schemes.
• Prepare reports at the end of the shift, including revenue report, Materials Control requisition and updating of daily performance report for outlets and events.
• Assists the Director of Food & Beverage in preparing yearly budget, including Capex proposal.
• Plans staff schedule, restaurants’ menus and beverage list.
• Builds rapport with patron or diner, update database information and handles guest comments/ complaints.
• Check staff’s grooming, conducts briefing and counsels staff whenever necessary.
• Handle restaurants’ reservations and special requests from guests.
• Ensures that the administrative tasks assigned to Restaurant Managers, Assistant Managers, Restaurant Executives or Senior Captains, such as requisition, operating equipment control plus inventory and other tasks are dutifully completed.
• Conducts site inspection for restaurants, function rooms to meet guests’ requirement.
• Responsible for recruiting suitable staff to run the operation of the restaurants and function rooms.
• Ensure the high standard of food quality control, good hygiene practice and safety awareness in the restaurants/ function rooms.
• Helping in any area of the restaurants/ function rooms when circumstances dictate.
• Trains and mentor junior staff
• Performs any tasks or duties as may be assigned from time to time by the management.

Please be informed that only shortlisted candidates will be notified.

For more information, please visit www.goodwoodparkhotel.com.

Job Description

• Assist in managing daily operations of the hotel club, including the front desk and guest services,
• Ensure that all facilities are clean, well-maintained, and meet quality standards.
• Coordinate with maintenance and housekeeping to address any issues promptly.
• Address guest inquiries, concerns, and complaints in a professional and timely manner.
• Ensure high levels of guest satisfaction and resolve issues to enhance the guest experience.
• Promote club services and amenities to guests.

Reqiurements

• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Ability to multitask and manage time effectively.
• Problem-solving skills and the ability to handle stressful situations.

Join our team as a Business Development Manager, specialising in B2B sales, focusing on selling a comprehensive range of services including SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role requires a proactive sales approach, including cold calling and other strategic means to drive business growth.

Monday to Friday 9am to 6pm
Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Salary: Basic + Incentives
Benefits and Others: Performance Bonus, Annual Flexi-Cash Benefits
Clear Career Progression Path

Job Description

Prospecting and Cold Calling:

• Identify and reach out to potential clients through cold calling and other lead generation activities.
• Educate prospects on our range of services and solutions, highlighting their benefits and value propositions.

Appointment Setting:

• Collaborate with internal marketing and sales teams to identify qualified leads and set up appointments with potential prospects.
• Coordinate schedules and logistics to ensure smooth and timely appointments.

Client Relationship Management:

• Establish and nurture relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to existing clients based on their evolving business requirements.

Market and Competitor Analysis:

• Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth.
  

Job Requirements

• Proven track record in B2B sales, with experience in key account management preferred.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities

• Responsible for corresponding solution planning and design, technical proposal write up, business quotation & presentation, solution clarification, etc.

• Work closely with customers, engineers and vendors to address and track end-to-end solution related issues

• Provide consultation to upstream and downstream wireless presales and post sales and technical strategy planning.

• Conduct technical workshop with customers, work closely with services team for project delivery.

• Responsible for project tasks assigned and to handle the tasks well within the given schedules.

• Provide coaching and mentoring for junior engineer(s), to ensure that the knowledge transfer is smooth and junior engineer(s) always perform up to company expectation.

•

Requirements

• Candidate must possess at least a Bachelor’s Degree with major in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• Minimum 3-5 years of working experience in wireless telecom industry (LTE/NR/EPC).

• Good knowledge in LTE/LNR system (eNodeB/gNodeB, BSC/RNC,EPC etc)

• Vendor or Operator experience is essential.

• 5G marketing background or FWA related experience is required

• Have a good understanding on the operator's network technology and network basic knowledge; experience in 5G project operation is preferred

• Possesses good solution communication and presentation skills; more skilled work experience in solution sales is preferred

• Team player, self-motivated, result-oriented and highly independent, good presentation and negotiation skills.

• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Responsibilities:

• Presale support including quote, network design, proposal, pre-sales testing support, etc.
• Responsible for organize, reply, clarification the tender/bidding.
• Establish and maintain good customer relationship; seek out, identify, develop and close business opportunities with key service provider accounts.
• Collect and analyse all marketing information to complete market insight and ensure product competitiveness.
• Manage all activities and coordinate between Huawei and our service provider accounts; produce and deliver formal business proposals and presentations to promote full range of Huawei Technologies solutions to defined customers.
• Identify key customer requirements and coordinate with Product Management and Engineering to ensure that these requirements are implemented in the products.
• Create co-operative business plans with service providers and their partners, help to define new business models and support product features.
• Identify, quantify and recommend action plan to address new business opportunities according to overall strategy.

Requirements:

• Minimum Bachelor Degree in Electronic & Electrical Engineering/ Telecommunication/ IT or equivalent qualification.
• Good knowledge in the fields of Core Network including: 5G, VoLTE etc.
• Good understanding of customers’ needs in order to design the desired solution.
• 3 years of related product technical pre-sales working experience in ICT industry.
• With tender/bidding project experience.
• With proven ability to partner with service providers and develop new business models for service subscribers using new technologies.
• With proven ability to manage customer accounts in cooperation with Sales management& proven record of sales target.
• Detailed knowledge of carrier business models and service management strategies.
• Excellent collaboration skills with different levels of people & dept (Product Management, Engineering, Marketing).
• Creative and with good problem solving skill.
• A result oriented person and willing to accept new challenges.
• Good English communication and writing skills. Ability to communicate bilingually in Mandarin and English where Mandarin is essential to communicate with colleagues in the head office in China.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

· Work with Enterprise Account Managers to do customer insight of Mid and Large Enterprise markets in Singapore to identify, develop and close project opportunities. Offer consultation and guidance to key accounts’ infrastructure refresh.

· Presales support including Enterprise IT Infrastructure and Network Architecture Design, Configuration of Bill-of-Materials and Pricing, Customization of Technical Proposal, and other Pre-sales duties.

· Perform Individual and Seminar Presentations to prospects and customers on Huawei solutions to develop new project opportunities.

· Conduct training sessions on Huawei solutions and products to end users and channel partners at least once per quarter.

· Responsible for presales aspects of tender management and response by organizing, reply and provide clarification on tender requests.

· Promote full range of Huawei solutions, hardware and software to enterprise and government’s customer, produce and deliver formal presentations and business proposals.

· Identify key customer requirements and coordinate with Product & Solution team to ensure that the requirements are deliverable.

Requirements:

· Bachelor degree in Information Technology/Telecommunications/Electronics/Electrical/ Engineering discipline or equivalent.

· At least 5 years of working experiences, related knowledge in IT Technical Pre-Sales role with knowledge of industry trends, associated solutions, and key partner/ISV solutions.

· Working knowledge of Backup, Storage, Server and Disaster Recovery Best Practice and Methodologies.

· Prior experience in managing tender requests.

· Good consultative solution selling and business development skills to align the client's business needs with solution. Knowledge of the customer's infrastructure and architecture.

· Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.

· Strong project management skills.

· Ability to works effectively with partners to drive additional revenue.

· Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Job Overview:

Our company is transitioning from transactional product sales to offering a comprehensive rewards and incentive solution tailored for enterprise clients, and we are seeking a dynamic Marketing Manager to lead this transformation. This role will focus on refining our brand positioning and creating impactful marketing messages and materials that effectively communicate the value of our solutions, aligning with our enterprise sales strategy across the region. Ideal for a ‘thinker’ and ‘doer,’ this newly created position requires someone who thrives in a fast-paced, young, and agile organization. You will be responsible for driving and executing the strategy, with support and resources to build and grow the team as needed, while leveraging your experience in reshaping brand messaging to position the company as a leader in the space. Initially, there are no team management duties, but you will be instrumental in establishing the function.

Key Responsibilities:

• Develop and implement a marketing strategy that shifts brand perception from transactional products to enterprise-focused solutions.
• Craft and deliver messaging that conveys our value as a rewards and incentive solution cloud for enterprise clients.
• Design and optimise marketing materials, including presentations, promotion decks, and case studies, that resonate with enterprise audiences.
• Collaborate with cross-functional teams to ensure cohesive communication across the sales and product departments.
• Conduct competitive analysis to identify and leverage key differentiators within the market.
• Drive regional marketing campaigns to increase brand awareness and enterprise client acquisition.

Job Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 5 years of experience as a Marketing Manager, with a strong background in enterprise branding, technology marketing, and solution selling.
• Proven experience in positioning technology solutions to B2B enterprise clients, ideally in a cloud-based environment.
• Strong regional marketing experience and an understanding of market nuances.
• Proficiency in creating high-quality presentations, promotional materials, and brand positioning strategies.
• Familiarity with the latest technology tools, digital marketing trends, and analytics.
• Excellent communication and storytelling skills with the ability to influence stakeholders at all levels.

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam