Job Summary:

is responsible for overseeing the daily operations of a restaurant, ensuring high-quality food and customer service while managing staff and resources. This role includes supervising front-of-house and back-of-house teams, managing inventory, ensuring compliance with health and safety regulations, and maintaining a positive dining experience for customers.

Job Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations;
• Deliver superior service and maximize customer satisfaction;
• Respond efficiently and accurately to customer complaints;
• Regularly review product quality and research new vendors;
• Organize and supervise shifts;
• Appraise staff performance and provide feedback to improve productivity;
• Estimate future needs for goods, kitchen utensils and cleaning products;
• Ensure compliance with sanitation and safety regulations;
• Manage restaurant’s brand image and continuously progress to improve it;
• Prepare budget, control operational costs and identify measures to cut waste;
• Create detailed reports on weekly, monthly and annual revenues and expenses;
• Promote the brand in the local community through word-of-mouth and restaurant events;
• Recommend ways to reach a broader audience (e.g. discounts and social media ads);
• Train new and current employees on proper customer service practices; and
• Implement policies and protocols that will maintain future restaurant operations.

Job Requirements:

• Bachelor’s degree / higher education qualification / equivalent in Hotel and Restaurant Administration or related major.
• 5 or more years in the management operations or related function.
• Proficient in English and excellent communication skills, both written and verbal.
• Key competencies such as excellent communication, interpersonal skills, oriented to details, operational knowledge, leadership, team building and financial skills.
• Able to work under pressure and extreme conditions and prioritise tasks effectively.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Responsibilities:

• Oversee all lift-related operations within the premises, includes ensuring efficient lift performance, strategizing upgrade plans, supervising routine repairs and maintenance, addressing lift-related inquiries.
• Organizing schedules for lift specialists and technicians to handle breakdowns, diagnosing technical issues, implementing preventive and corrective measures, and conducting inspections and tests on lift systems.
• Report findings from breakdown analyses and maintenance activities to stakeholders.
• Monitor contractors during upgrading or enhancement projects to ensure quality and compliance.
• Other ad-hoc tasks may be assigned as required.

Requirements:

• Degree in Mechanical or Electrical Engineering or equivalent qualifications.
• At least 3 years of relevant work experience.
• Location: North

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R21103560
EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, and to ensure smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Primary Responsibilities:

• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and show VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that GM, Sales and other relevant Departments are informed of the VIPs.
• On commencement of shift to check on the handover log for messages and follow up actions. Ensure keys in custody are issued only to authorised personnel. Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all reception staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist Sales to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire in the absence of the Safety & Fire Manager.
• Conduct random checks on hotel driveway to ensure smooth traffic flow.
• Handle all tasks/duties as directed by the Management.
• To log in the DM log on any incidents or complaint from the guest.
• To ensure a smooth flow of check in and check out
• To create and assign room for last minute reservation outside Reservation hours.
• Night shift support required

Job Highlights

• We provide equal opportunities to learn and develop skill sets
• We identify and build our talents
• We foster friendly working relationships built on mutual trust

*We regret only shortlisted candidates will be notified.

*This role is for 2 properties - Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

Helping my client for an urgent hire in the automotive manufacturing industry.

• Great Experience in Quality Assurance
• Available in 1 month or less
• 3 rounds of interviews
• Only open to candidates with experience in Project Management in the Manufacturing industry.

As a Project Manager, your key role will be to lead the development of a comprehensive Technology Roadmap while fostering a dynamic ecosystem of innovation and technology partners. You will define effective methodologies, identify operational challenges, and use data-driven insights to continually enhance factory processes.

What to Expect

[Technology Roadmap Development]

• Collaborate with stakeholders to design and implement the technology roadmap.
• Create, maintain, and refine use cases and technology catalogs.
• Build and manage a network of technology and innovation partners.

[Work Process Management and Pain Point Identification]

• Establish methodologies to measure project ROI and performance.
• Work with manufacturing stakeholders to collect data and identify key operational challenges.
• Analyze data to uncover bottlenecks and system inefficiencies.

[Technology Solution Deployment]

• Use data analysis and collaborative workshops to develop practical, sustainable solutions.
• Provide project management support during solution implementation.
• Oversee post-deployment performance and ensure seamless handovers to production teams.

What You'll Bring

• A Master’s or Ph.D. in Engineering or a related field.
• At least 5 years of experience in management consulting, business process re-engineering, IT/OT system development, process innovation, or business/system consulting.
• Proficiency with simulation tools and techniques (e.g., digital twin, discrete event simulation) to model and analyze complex systems.
• Expertise in process innovation, IT/OT system development, and data analysis or business intelligence implementation.
• A strong understanding of the manufacturing industry.
• Exceptional problem-solving and analytical abilities to identify opportunities for improvement and design innovative solutions.
• Outstanding communication and interpersonal skills for collaborating with diverse stakeholders.

Job Description:

• Overall in charge of site coordination.
• Manage and oversee the day-to-day construction activities of the project.
• Monitor and control the general workers' deployment on-site.
• Carry out work scheduling, material requisition planning, project coordination, and documentation.

Job Requirements:

• Diploma in Civil Engineering.
• Minimum 10 years of related work experience in a similar capacity in the local construction industry.
• Able to multi-task and work within tight schedules and deadlines.
• Strong leadership and problem-solving skills.
• Team player and good communication skills with clients, consultants, sub-contractors and site staff.

Roles & Responsibilities

Job Description & Requirements

• Assist PM in the execution of the construction activities and progress
• Coordinates project execution and planning
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation and monitoring work schedules
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost
• Other ad-hoc tasks within the Manager’s capability

Job Requirements:

• HDB project experience is an advantage
• Min. Degree in Mechanical or Electrical Engineering discipline or equivalent.
• Extensive experience with at least 5 years of relevant experience in Construction Industry.
• Proven track records of successful project completion on time and on budget.
• Good interpersonal and communication skills to interact with all level of staff.
• Able to work under pressure.
• Able to work on initiatives and to work as a team.

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

- Training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

- Keep restaurant operations running smoothly to create a positive atmosphere for customers.

- Maintaining safety and food quality standards

- Keeping customers happy, getting their feedback on the experience and handling complaints

- Organizing schedules, keeping track of employees’ hours and recording payroll data

- Ordering food, linens, gloves and other supplies while staying within budget limitations

- Supervising daily shift operations, including front- and back-of-house restaurant operations

- Controlling operational costs and identifying ways to cut waste

- Appraising staff performance and disciplining or retraining employees to correct poor performance

Requirement

1) Have been working in F & B field a plus.

2) Willing to work long hours, weekend and public holiday.

3) Have knowledge in preparing of western & thai food cuisine.

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

C47127

Key Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations, preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Job summary:

As Residence Manager, you will oversee the hotel operation, ensuring the guest are safe, comfortable and satisfied with their accommodations. The residence manager also provides effective leadership direction, maximising operation performance, ensure operation compliance and developing and sustaining unique guest experiences.

Job Description:

• Manage the hotel staff, including housekeeping, maintenance, and front office;
• Conduct regular briefings and meetings with hotel staff;
• Supervise all maintenance and repaid work, ensuring that work is completed on time and at a high standard;
• Ensure strict adherence to operating controls, SOPs, policies, procedures, and service standards;
• Ensure adherence to regulations concerning licenses and other compliance requirements;
• Managed complaints and service recovery procedures;
• Ensure hotel profitability by meeting and exceeding revenue and guest satisfaction targets, and make recommendations for revenue and cost savings;
• Control operational costs and implement environment sustainability efforts; and
• Any other duties as requiredby the Company or management.

Job Requirements:

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
• 3 or more years of residential property management.
• Excellent communication skills, both written and verbal.
• Strong leadership and the ability to manage a diverse team of employees.
• Strong organisational skills and attention to detail.
• Able to work under pressure and extreme conditions and prioritise tasks effectively, able to work and deliver within tight timelines and able to handle last minute requests.
• Solid understanding of financial analysis.

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Requirements:

• Bachelor’s degree in Marketing, business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Must work on weekends/PH.
• Able to work night shift.

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Job Overview:

We are seeking an experienced and passionate Regional Community & Events, Marketing Manager/Senior Manager to join our dynamic team. The successful candidate will play a crucial role in growing and engaging music communities online and offline by building strong relationships with artists, industry influencers, managing physical and digital Swee Lee events across the region, and owning the community engagement strategy. This role reports to the VP of Strategic Initiatives and manages a team of 4 SEA Regional Marketing Executives.

Responsibilities:

1. Community Engagement Strategy:

• Develop and implement a community-centric engagement strategy that focuses on nurturing long-term relationships and brand loyalty.
• Collaborate with internal teams to create personalised and targeted marketing campaigns for events that drive customer retention and advocacy.
• Analyse customer data and feedback to identify opportunities for improvement, adjusting strategies as needed to enhance experiences for our community of musicians and music lovers.

2. Community Building:

• Build and nurture an active and loyal community of musicians, music enthusiasts, and cafe customers by fostering meaningful experiences, touch points, activations and relationships.
• Develop and implement targeted community engagement initiatives, including physical and digital contests, clinics and exclusive artist fan-meets and lifestyle events.
• Identify and leverage opportunities to collaborate with external communities, organisations, and partners to expand our reach and influence.

3. Relationship Management:

• Identify and establish partnerships with relevant influencers, artists and artist managers, record labels, concert promoters and thought leaders in the entertainment industry to amplify our brand presence and credibility.
• Manage all aspects of collaborations, including ideation, pitching, negotiation, execution, content creation, and performance tracking.
• Maintain ongoing communication and build strong relationships with influencers to ensure long-term partnerships.

4. Swee Lee Events:

• Lead and coordinate key events across Southeast Asia, ensuring smooth execution.
• Develop regular programs and innovative event concepts, workshops, product launches, promotions and partnerships.
• Collaborate with internal teams, external partners, and vendors to ensure seamless event execution and a positive brand experience for attendees.
• Evaluate event performance and implement improvements for future events.
• Conduct outreach to potential partners, including labels and entertainment companies, to establish mutually beneficial collaborations for events and promotional activities.
• Oversee all regional budgets and expenditures pertaining to events, ensuring that all clients and vendors are paid on time and that profits and losses are projected ahead of each event.
• Coordinate with vendors to establish and maintain strong, long-term relationships, ensuring consistent quality and competitive pricing, while negotiating the best possible terms to maximize cost-efficiency.

5. Team Management:

• Manage a team of Regional Marketing Executives, providing guidance, support, and mentorship to ensure their professional growth and success.
• Establish clear performance metrics and goals for team members and monitor progress regularly.
• Foster a collaborative and results-driven work environment.

6. Cafe Experience:

• Ensure a welcoming, positive experience for all customers by providing outstanding service, addressing inquiries, and resolving issues promptly.
• Lead and motivate cafe staff, providing training on customer service, product knowledge, and maintaining a high standard of service, where necessary.
• Stay updated on the cafe menu offerings, ensuring that staff are well-informed and able to provide recommendations, upsell items, and educate customers on new products or promotions.

Requirements:

• Minimum of 5 years of experience in community management, social media marketing, or event planning, preferably in the music industry.
• Proven track record of developing and executing successful social media campaigns, community-building initiatives, and customer engagement strategies.
• Strong relationships with influencers and artists in the music industry.
• Excellent written and verbal communication skills.
• Strong project management and organisational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel within the South East Asia region for events and meetings.
• Experience in hospitality and F&B management is a bonus.

Benefits:

• Flexible Work Arrangement.
• Competitive Remuneration.
• Healthcare, Dental & Insurance Programme.
• Various Leave Benefits e.g., birthday, volunteer, family care, childcare.
• Long Service Awards.
• Employee Referral Programme.
• Gym Membership Discount.
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products.

To apply, please submit your resume, a cover letter highlighting your relevant experience, and examples of your previous social media, event management, and customer engagement work. We look forward to hearing from you.

Position Overview

The Retail Operations Manager/ Assistant Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer service. This role involves managing staff, inventory, and sales performance while implementing strategies to meet the company’s objectives. The Retail Operations Manager ensures compliance with company policies, enhances operational standards, and drives the overall success of the retail business.

Key Responsibilities

Operations Management

• Oversee daily operations of all retail outlets to ensure consistent performance and operational excellence.
• Develop and implement operational policies and procedures to improve efficiency and customer experience.
• Monitor store performance metrics, including sales, customer satisfaction, and operational costs.
• Ensure stores comply with company standards, including cleanliness, visual merchandising, and safety regulations.

Staff Management

• Recruit, train, and mentor store managers and retail staff.
• Set performance goals and conduct regular performance evaluations for retail teams.
• Develop and implement staff schedules to optimize coverage and minimize costs.
• Foster a positive work environment to enhance employee engagement and retention.

Inventory and Supply Chain

• Manage stock levels, inventory control, and replenishment to ensure product availability and minimize shrinkage.
• Collaborate with the purchasing team and marketing team to align stock levels with sales trends and promotional activities.
• Oversee inventory audits and address discrepancies.

Sales and Customer Service

• Drive sales targets and develop strategies to achieve business objectives.
• Analyze sales data and market trends to identify opportunities for improvement.
• Ensure high standards of customer service across all outlets, addressing customer concerns promptly.
• Collaborate with the marketing team to execute promotions and campaigns effectively.

Compliance and Reporting

• Ensure compliance with local laws, health and safety regulations, and company policies.
• Provide regular reports on store performance, challenges, and opportunities to senior management.
• Implement corrective actions based on audit findings or management feedback.

Qualifications and Requirements

• Relevant qualifications in Business Administration, Retail Management, or other related field.
• Proven experience in retail operations, with a minimum of 3-5 years in a managerial role.
• Able to work in the retail environment.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in inventory management systems and retail software.
• Strong analytical skills with the ability to interpret sales and financial data.
• Exceptional communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

M&E QS Manager

Recognized Bachelor Degree in Quantity Surveying or Construction Electrical/Mechanical Engineering

10 years of relevant experiences in Mechanical and Electrical/General Construction/Civil Construction experiences

· Manages and prepares all the cost estimates for tender projects

· Involves in value engineering and determining the price of the service

Project (Supporting Role)

· Provide support in projects to check and ensure timely upstream claims to clients are maximize to the company interest including variation order

· Report any major contractual status, arise after discussion with project sites

· Update any changes in project budget

· Ensure accurate and timely payment response are certified to the subcontractor’s monthly claim

Requirements:

· Recognized Bachelor Degree in Quantity Surveying, Construction Electrical/Mechanical Engineering or its equivalent

· 10 years of relevant experiences in Mechanical and Electrical/General Construction/Civil Construction experiences or its related field

· Involve from pre-contract stage to post-contract stage

· Proficient in computer skills and Microsoft Office Suite

· Able to analyze financial records and apply data to improved results

· Strong aptitude for numbers, spreadsheets, and financial reports

International Business Manager

Responsibilities

• Handle International Business Sales for the respective products and solution.
• Involved in international business development strategies and plan and drive the execution.
• Involved in Sales Management in the Government, Defence, and Commercial sectors.
• Good in handling Enterprise Sales/ Solutioning.
• Delivery of the sales order target and future growth for international business plan.
• Strong in Account Management/ Client Management/ Business Development.
• Keep track and report performance of sales target achievement, performance and gain insight and assessment against goals
• Channels and strategic partnerships creation, new customers account creation and relationship management
• Involved in handling International leads and opportunities creations
• Coordinates with line of businesses/business units to meet account performance objectives and customers’ expectations

Requirements

• Proven track record of international sales and/or business development track record in Government, Defence, and Commercial sectors.
• Strong in handling sales channels/accounts and partnership creation and relationship management.
• Demonstrate experience in Account Management/ Client Management/ Business Development.
• Strong track record in Sales and Business Development.
• Prior experience in International Sales/orders forecasts and strategic planning.
• Working location is in Jurong East/Ang Mo Kio
• Singaporeans Only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Mandatory- Business Project Management skills and prior experience with financial products is must.

• Project management, to ensure delivery of key initiatives on time and budget.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

•Providing regular updates and following up on action items at working groups across multiple workstreams in projects
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

•Manage project issues, form and execute actions to overcome blockers to project implementation

• Plan and execute with the project team on key aspects of the project including requirements gathering, development, testing and eventual production release

• Consolidate and provide regular (monthly) updates to the Project Steering Committee on the project status, including milestones achieved, project risks and issues for escalation and upcoming milestones (outlook)

• Lead, inspire and manage the commissioning team for projects related to the construction and commissioning of facilities for high-tech industries.
• Interact and negotiate with clients on commissioning goals and guidelines.
• Assist and guide project staff in defining commissioning responsibilities.
• Prepare, maintain and distribute detailed reports on the commissioning status and progress of systems and equipment throughout project cycle.
• Work with the project, construction and quality management teams to develop testing and commissioning plans, procedures and schedules.
• Co-ordinate and execute on-site installation inspections, pre-start-up checks, site acceptance testing (SAT) and the performance testing of complex mechanical, electrical and instrumentation systems, to ensure that systems and equipment meet design requirements.
• Conduct regular project-based meetings to highlight potential issues related to design, construction and commissioning, and offer solutions on how to avoid or minimize impacts to schedules and budgets.
• Liaise with consultants and third parties to carry out independent testing, verification and certification.
• Work in conjunction with the in-house design team and external package vendors to conduct design reviews and create operation and maintenance (O&M) documentation.
• Ensure that sub-contractors and package vendors are meeting quality requirements and completing their test and commissioning work to the standards laid out in project requirement and performance specification documentation.
• Prepare punch lists and conduct follow up reviews with sub-contractors, to ensure the timely rectification of punch items.
• Prepare and submit as-built documentation for system handover and project close-out.
• Conduct safety reviews and identify potential hazards to ensure that the company high standards of safe working practices are strictly enforced.
• Manage and implement Lock-Out-Tag-Out (LOTO) systems and procedures during the start-up and commissioning phases of projects.
• Develop training plans and coordinate training activities in conjunction with the project management team.

Job Requirements:

• Bachelor Degree in Engineering or related discipline.
• At least 10 years of experience in construction management and testing & commissioning with relevant fields such as Data Centre, Biopharmaceutical, Life Science, Semiconductor Plants projects.
• Knowledge of project management, preferably PMI certified PMP.

• Responsible for ensuring that both Employers Information Requirements (EIR) and Project BIM Execution Plan (BEP) are implemented on site
• Responsible for ensuring the capability of Contractors & subcontractor BIM team are within the EIR documents & to the BEP;
• Responsible for ensuring that all related infrastructure and facilities are coordinated in BIM Model before the commencement of actual works on site
• Responsible for ensuring that all Shop Drawings/Construction drawings are coordinated & updated in BIM Models before commencement of actual works on site
• Work with the project team to review BIM models and relevant deliverables submitted by contractors
• Work with various stakeholders and project teams to identify and resolve technical issues submitted by contractors
• Report and present progress and status with regard to BIM implementation and BIM-related submission by the contractor
• Regular meetings with the BIM stakeholders to share knowledge, recent experiences, ideas and mitigate risks so as to best serve the wider groups and future projects
• Report any progress and highlight risks in the BIM process to the Employer and other BIM stakeholders.
• Responsible for facilitating and chairing BIM workshops and meetings.
• Assure compliance to the Client's Information management protocol
• Report progress and status of model updates to the client BIM team at the End of each month.
• Responsible for ensuring that all related infrastructure and facilities are provided with asset data requirements that support the FM & O&M digital handover.

Qualifications & Requirements

· At least 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects; in addition, he shall have at least 5 years of relevant work experience in site supervision

· Familiar with various aspects of engineering e.g., Civil, Structural, Architecture, Mechanical, and Electrical;

· Possess a Degree in Engineering / Architecture or equivalent

· Highly motivated and able to work independently, a strong team player and to handle fast-paced projects;

· Have good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills;

· Completed a certification course in BIM Management

· Have successfully instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus