Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Company description

Julian Grey represents a distinguished client in the semiconductor industry, specializing in asset preservation solutions. With nearly two decades of experience, they have established themselves as a leading semiconductor specialist, renowned for their proprietary technologies and a strong presence in the market. This client primarily focuses on offering refurbishment services and supplying essential consumables to their multinational corporate (MNC) clients, many of whom are listed on stock exchanges. They stand out by utilizing resource-conserving products and processes, effectively extending the shelf life of their clients' equipment and delivering substantial value.

Job Responsibilities

• Directly reports to the Sales Manager or Managing Director.
• Expand and maintain the current customer base in Singapore.
• Drive continuous growth of the company's business to meet specified sales targets.
• Pursue sales leads for new accounts and proactively respond to tenders.
• Collect costing information and prepare quotations for customers, collaborating with the service department to track parts job status.
• Ensure all productivity, efficiency, and quality targets are met

Requirements

· Front End Semi-conductor experience preferred

· Own Car Preferred

· Engineers looking to transition into sales roles are welcome.

Follow us for more updates, interview tips!
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

About EPAM

EPAM is a leading global provider of digital platform enginering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Design, implement, and manage security measures for cloud environments
• Conduct regular security assessments and audits of cloud infrastructure
• Collaborate with cross-functional teams to integrate security best practices into cloud-based applications and services
• Monitor and respond to security incidents, ensuring timely resolution
• Implement and maintain access controls, encryption, and other security features
• Stay up to date with industry trends and emerging threats to proactively address potential vulnerabilities
• Develop and document security policies, procedures, and guidelines for cloud environments

What Will Make You Shine

• Bachelor’s degree in computer science, Information Security, or related field
• Relevant certifications such as AWS Certified Security
• Excellent communication skills and the ability to collaborate with diverse teams
• Minimum 5 years of relevant IT experience in designing, deploying and managing both applications and services on the cloud
• Proven experience as a cloud security engineer or similar role, especially on AWS cloud services
• Proficient in security concepts related to infrastructure as code (IaC) and containerization
• Experience with security tools and technologies

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

About us

Dyson began twenty one years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better. We are now the world's number one vacuum cleaner manufacturer in the UK, US, Japan, Europe and Australasia.

About the role

• Develop real-time embedded software for production consumer products on a range of silicon platforms, mainly ARM based.
• Lead product/system requirement document review and analysis, feasibility study and proof of concept.
• Lead software architecture and high-level design, as well as improvement of robust solutions and resolutions of technical challenges across projects/matrix structure.
• Responsible for low-level design, implementation/coding and software testing (unit/component/product level).
• Involve in continuous integration (CI) infrastructure/environnement setup.
• Proactively identify technical risks within projects and influence engineering teams in their resolution.
• Challenge and develop best practice and process improvements within software team and across the wider RDD function.

About you

• Bachelor Degree in (Electrical/Electronics/Telecommunication/Computer Engineering) or equivalent.
• Minimally 3 years of software development experience in requirement analysis, architecture, design, coding and testing of embedded system.
• Experience with C / C++, UML, Python.
• Experience in embedded real-time software engineering, e.g. FreeRTOS.
• Good knowledge of MCU/MPU architecture and its common peripherals.
• Experience in configuration and use of sensor devices over I2C, SPI, UART with DMA.
• Experience in on and off target test harness, such as Ceedling, Behave, etc.
• Good understanding of software development life cycles (Agile) and basic electronics hardware (interface to software systems).
• Familiar with embedded development tools (emulators, debuggers, analysers, oscilloscopes, etc) as well as configuration management tools and concepts.
• Knowledge of the Atlassian suite (JIRA, Confluence, bitbucket) would be an advantage.
• Excellent communication skills (written and verbal); fluent in spoken and written English
• Excellent technical leadership skills and the ability to influence the work of others. Experience in oversighting high complexity software development projects is an advantage.

The following experience would be good to have:

• Bluetooth Low Energy protocols, including BLE 5.0.
• Ability to identify issues arising from the interoperability of wireless protocols such as BLE, Bluetooth classic and TWS.
• Experience of how to tune BLE / Bluetooth classic product behaviour to achieve product interoperability and high data throughput across a range of Dyson products.
• Exposure to one or more of the following: WiFi (802.11), NFC, ZigBee, 802.15.4, 3GPP, MQTT, Apple homekit.
• Knowledge of software security, LabVIEW, Linux-based embedded system.

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress c

Job Responsibilities:

• To deploy and provide professional services (includes but not limited to implementation and upgrading of Cybersecurity products, managing customers and timeline) to customers on the products that Netpoleon distributes.
• To provide workable (or alternative) solution(s) based on customer’s requirement.
• To conduct product training for our customers/partners and internal peers/department.
• To be able to carry out installation and configuration by reading product manual.
• To obtain technical certification for products or technologies if applicable.
• As a subject matter expert, assist in providing domain knowledge and technical skills transfer of the products or solutions to our maintenance team to support our customers when required.
• Assist sales / support team in technical aspect (e.g., product features/functionalities clarification, implementation consideration, tender compliance, etc) on ad-hoc situation.

Job Requirements:

• Positive and professional working attitude, ability to work as a team or individual under stress with minimum supervision and deliver on tight deadlines in fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree holder in relevant IT/IS/Cyber Security related studies.
• Minimum 2 years of work experience in IT, IS, Cybersecurity related field preferred. Candidates without relevant work experience may be considered to start as an Associate Engineer.
• Demonstrate an excellent understanding of technology infrastructures like Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS/Azure/Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security.
• Demonstrate interests in hands-on deployment and able to troubleshoot a variety of technologies, network and system problem, for example, routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, common protocols like LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH etc.
• Demonstrate interest in pursuing updates in cybersecurity trends and hacking techniques.
• Those who certified in Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP might be considered first.
• Proficiency in Python, C++, Java, JavaScript, Bash scripting, Power Shell will be good.
• Comply to Company Information Security Standards

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Salary commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

Our client is from Medical Science Industry. They are looking for a Sales Executive to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities

• Oversee RFQ processes, encompassing negotiation and assessment of supplier quotes.
• Proactively seek and assess potential new suppliers or alternative product sources.
• Analyze and formulate strategies for designated projects, focusing on cost savings, risk management, and process enhancements.
• Cultivate and sustain supplier/customer relationships to ensure reliable delivery and value generation.
• Evaluate and track suppliers' performance regularly.
• Identify sales prospects through research and identification of project opportunities, actively seeking new accounts.
• Expand accounts by reviewing customers' purchase history and recommending related or new items.
• Generate quotations in the system and aid in documentation for product approvals.

Requirements

• Min Diploma in Business or any relevant field
• Min 1 year of experience in Medical Science related industry is required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

• Perform verification, calibration and preventive maintenance (PMs) with in-house Metrology SOPs
• Maintain in-house calibration and qualification tools to ensure that they are timely calibrated and maintained
• Handle and Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)
• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution
• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA)
• Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.
• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program, using in-house Asst Management system in the following areas:
• Training
• Service Reports of all equipment and calibration tools for all services performed
• Asset information
• Vendor Qualification Review
• Effective communication and coordination with customers, vendors, multi-functional team in the company to ensure services can be carried out effectively.

Requirements

• Min Diploma or bachelor’s degree in any Engineering courses
• Min 1 to 3 years of service engineering experience
• Experience in scientific industry / medical industry will be an advantage but compulsory
• Able to start work immediately or short notice

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

Responsibilities:

1. Install, configure, patching of software and hardware

2. Manage network devices and technology tools

3. Ability to understand overall system network architecture

4. Managing vendors for various types of applications

5. Monitor performance, manage and support on-premise or Cloud applications

6. The ability and knowledge to integrate various system applications

7. Ensure security through access controls, backups and firewalls

8. Generate and maintain technical documentation, manuals and IT policies

9. Provide IT & Cyber Security training to colleagues

10. Provide 2nd Tie IT & network support to other offices colleagues and vessels

11. Attend the vessels at Singapore anchorage for shipboard problem solving if required

Requirements:

1. Higher Diploma or above in IT/Computer Science or related discipline

2. 1 year or above relevant experiences in software/application support

3. Professional certificate(s) holder such as ITIL / MCITP / MCSA / CCNA will be an advantage

4. Experience with Windows Server, SQL database, VMware virtualization and basic application design knowledges

5. Experience with Microsoft administration e.g. Active Directory, Exchange, SharePoint, Office 365, Azure Clouds will be an advantage

6. Able to work independently and collaborate with global team in a proactive manner with good communication skills with colleagues and vendors

7. Good spoken and written english for handling english speaking people

8. Pro-active, dynamic and with good analytical/conceptual thinking

9. Willingness to work with colleagues from different nationalities and cultures

10. Occasional travel is required

Our Client is a leader in the Energy Manufacturing industry in Singapore. Due to their current expansion plan, they are looking for an Electrical Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsible of Electrical Engineer:

• Resolve plant faults by performing troubleshooting and conducting root cause analysis.
• Implement approved plant improvement projects and generate technical specifications for equipment parts and work services. Initiate requisitions when necessary.
• Conduct scheduled plant inspections based on the maintenance regime and carry out plant maintenance activities.
• Supervise maintenance contract works and develop work procedures for all maintenance tasks.
• Prepare comprehensive reports on a weekly and monthly basis, covering activities, overhauls, technical matters, and trips.
• Any ad-hoc duty as assigned

Job Requirements:

• Min degree in Electrical Engineering or equivalent
• Min 5 years of experience in similar industry/ high voltage power system

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 pm – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Engineering with at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

KEY ACTIVITIES AND RESPONSIBILITIES

As a Senior Systems Integration Engineer, you are accountable for:

· Preparing definition documents to align with project targets relating to costs, deadlines and quality, and participating in the product integration and verification phases

· Supporting the planning and coordination of program software integration activities, and delivering software integration services for systems and/or sub-systems of products

· Defining and leading testing activities (regression, interface, simulation scenarios and test tools)

· Product installation, configuration, data management, performance monitoring and systems administration

· Leading the integration & block testing of incremental software releases for products and/or projects, in accordance with the schedule

· Providing expert technical support and the setup of environments to developers, testers and end users, and providing support to the software integration team, development and validation teams during the implementation phase of the project

· Identifying risks and proposing effective solutions

· Authoring documentation and documentation updates

RESPONSIBILITIES:

The Senior Engineer is a professional engineer performing duties requiring the application of mature professional engineering knowledge. With scope for individual accomplishment and coordination of more difficult assignments, the professional deals with problems for which it is necessary to modify established guides and devise new approaches.

The Senior Engineer may make some original contribution or apply new professional engineering approaches and techniques to the design or development of equipment or special aspects of products, facilities and buildings.

Recommendations may be reviewed for soundness of judgement but are usually regarded as technically accurate and feasible. The Senior Engineer makes responsible decisions on matters assigned, including the establishment of professional engineering standards and procedures, consults, recommends and advises in speciality engineering areas.

Work is carried out within broad guidelines requiring conformity with overall objectives, relative priorities and necessary cooperation with other units. Informed professional engineering guidance may be available.

The Senior Engineer outlines and assigns work, reviews it for technical accuracy and adequacy, and may plan, direct, coordinate and supervise the work of other professional and technical staff.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated the following knowledge and experience:

· A tertiary qualification in Engineering, Computer Science or IT

· Solid understanding of software integration and testing processes including regression, interface, simulation scenarios and test tools

· Solid experience in using UNIX/Linux operating systems, binary and source level debugging tools, Requirement/Test and Defect Management Systems

· Practical experience of integration and verification of software / hardware components on large, complex, software-based systems

· Practical experience with programming languages such as; Java, Shell Scripting, Python and continuous integration tools such as Git and Jenkins

· Strong communication skills, with the ability to write clear and concise documents that clearly articulate complex technical detail

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

About Perx:

Perx Technologies introduces the world’s first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences. By designing customized, incentive-driven journeys, Perx Technologies simplifies customer acquisition, activation, monetization, and growth, cultivating enduring loyalty and remarkable user experiences, solidifying its position as an industry trailblazer.

Quick Snapshot:

This is a hands-on position where the role of Technical Support Engineer, you will be a key member of our Global Customer Support team. You will act as the first line of communication for reported issues to help rectify customers’ support issues to ensure the software product quality at the utmost levels. The ideal candidate must have effective communication skills, strong analytical and good experience in problem-solving to understand and identify technical problems.

You need to be highly motivated and willing to work in a fast-paced agile team with highly talented individuals on complex and early-stage development projects. You need to be comfortable operating within a start-up environment and can make high-quality decisions at pace.

What’s the role?

• Resolving problems on the product’s various features and services, including but not limited to troubleshooting user access, data discrepancies or any other technical issues reported.
• Will be required to be on-call once assigned on necessary weekends and holidays.
• Ensure all customer issues are resolved within the agreed service level agreements.
• Document and record each customer interaction using the CRM and provide analysis where appropriate to enable engineering team to resolve the issues at hand in an efficient manner
• Ensure customers are updated regularly and frequently with progress using the support team’s ticketing system.
• Work with Engineering and cross-functional teams to identify impact and help prioritize.
• Ensure all customer issues raised are ticketed and that all investigation progress is managed and followed up on.
• Execute the Incident Management procedures in the event of a serious live service incident with customers.
• Generate reports to support day-to-day customer requests.
• Develop and maintain strong collaboration with the Engineering team to ensure seamless escalation engagements.
• Partner with the product team to relay customer needs, pain points, and experiences to drive product strategy, roadmaps, and prioritization.
• Proactively identifying and action on improvements in support processes, productivity, and customer experience.
• Provide advice and information to customers regarding the company’s service offerings and best practices.
• Constantly strive to identify and implement improvements to technologies, processes, and methodologies used in the team.

Who are we looking for?

• 5+ years of relevant experience in a customer focused position involving technical knowledge of a companies’ products and services.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent is preferred.
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
• Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other tools required.
• Basic knowledge of programming languages or API integrations is a plus.
• Professional written and interpersonal skills are essential when communicating with customers and clients as well as with internal stakeholders.
• High work ethic and organizational skills with the ability to self-manage time and deliverables.
• Able to work on rotating shifts that cover off-duty hours, weekends and holidays as required.

What’s on offer?

• Competitive salary and benefits package.
• Flexible work culture where we embrace a fully remote or hybrid work environment.
• Collaborative environment and the opportunity to work with a leading player in the Martech and Fintech space.
• Opportunity to work with global and regional tier one enterprises in the banking, retail, insurance, and telecom sectors.
• Great career development opportunities and internal mobility for cross-functional pathways are embedded in our culture.
• Work with a globally hand-picked talent pool of passion-driven people who power some of the largest brands globally, leveraging Perx’s SaaS platform to engage with 50Mn+ consumers each day.

Join us to discover the exciting possibilities at the intersection of gamification, behavioral science, and AI. Help us empower businesses to acquire, engage, monetize, and retain customers through innovative, data-driven experiences.

Order Number: 478617

Responsibilities:

• Responsible for designing, implementing, and optimizing software algorithms that enable image processing, computer vision, and machine learning functionalities on semiconductor hardware
• Design cutting-edge PC-based automated visual inspection systems through the development of high-speed image processing algorithms, collaborating on projects involving very high-resolution imaging.
• Execute statistical image analysis to ensure the reliable inspection of IC devices in real-time, high-volume semiconductor production environments.
• Innovate and implement advanced software solutions to enhance the efficiency and accuracy of automated visual inspection processes.
• Collaborate with cross-functional teams to integrate and optimize software for seamless performance within semiconductor manufacturing workflows.

Requirements:

• Possess at least 3 years of Computer Vision and image processing experience.
• Experience in 3D Vision techniques, GUI design and Computer Graphics.
• Strong in C++ Programming Language and windows programming.

We regret that only shortlisted candidates will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Depending on allocated project
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• To install, service, support, upgrade and maintain equipment.
• Perform a variety of moderate to complex assignments, such as diagnosing equipment problems and making repairs or adjustments.
• To understand system parameters and interactions to allow process development and extension electronic-mechanical troubleshooting on the equipment.
• To support the team in meeting customers’ expectations and company’s expectations.
• To provide direct support on machines at customers’ fab.
• To write technical report.
• To handle specific jigs during service jobs.
• Assist senior colleagues in performing higher-level jobs such as robot teaching & sub-units.
• To perform ad-hoc delivery work.

APPLY NOW!!

• Minimum NITEC in Electronics/Electrical/Microelectronics Engineering, or related
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66049 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

The Role:

You'll be an experienced software engineer with machine learning concept. Working in an agile cross-functional team, you will contribute to the development of complex features to ensure Dyson continues to create innovative products that will delight our customers.

You'll collaborate with architects, software engineers, machine learning engineers, and platform engineers to help solve the wide and exciting range of edge devices’ challenges posed by the ever expanding Dyson product portfolio.

You'll have a desire to explore and share ideas and techniques across different technical domains and will ideally have expert knowledge of software development for complex, sophisticated systems including deep learning IPU, embedded software, camera/sensors components with a focus on model deployment on embedded system software and cloud computing.

Key Responsibilities:

• Ability to design and deploy proposed machine learning algorithm/model onto target platform efficiently.
• Work closely with architects, algorithm engineers, and platform engineers to implement and deploy machine learning models on embedded system and optimize product performance accordingly.
• Understand necessary data and AI requirements to implement and deploy machine learning applications; ensure machine learning applications are available to products via well-defined APIs
• Lead system design of data pipeline to facilitate repetitive machine learning model performance turning
• Identify key enabler and risk areas of proposed algorithmic solutions.
• Work with the architecture team and product management to identify the feature development roadmap.
• Develop prototype demonstrators utilising rapid prototyping techniques for quick evaluation.
• Manage the entire life cycle of multiple related complex modules and systems, including feature discussion, algorithmic analysis, documentation, design, coding, testing, maintenance, and result tracking
• Involve in continuous integration and continuous delivery (CI/CD) infrastructure/environment setup
• Good product sense and keen focus on product performance.
• Act as subject matter expert (SME) in specific domain, disseminating knowledge, guiding and mentor engineers in methodology, best practice and standards
• Proactively identify technical risks within projects and influence engineering teams in their resolution
• In-depth participation in feature design discussions will be required

Key Skills / Experience

• A bachelor's degree or higher in Computer Science, Electronics Engineering, Computer Engineering, Applied Mathematics or robotics engineering with strong quantitative background.
• Strong knowledge in image classification, segmentation, embedding and feature extraction
• Industry experience in building innovative end-to-end machine learning systems
• 1+ years of experience in computer vision/ML application software development and performance tuning.
• Experience in building, deploying and optimizing machine learning algorithms, especially deep learning and convolutional neural network.
• Solid understanding and hands-on experience of machine learning fundamentals, such as data visualisation, data cleaning, SVM, random forest, model ensemble, AdaBoost, deep learning deployment etc.
• Experience in integration and deployment of computer vision applications onto embedded system products or edge devices is highly desirable.
• Proficient in machine learning libraries, such as OpenCV, dlib, scikit-learn, numpy or scipy, etc.
• Proficiency in multithreading programming and synchronisation mechanisms.
• Good command of object oriented programming capability, including speed and overall quality; specifically, must be able to write high performance product quality codes with C++ and Python
• Familiar with STL, boost C++ libraries, design patterns and able to enforce it in day-to-day tasks.
• Comfortable and familiar with embedded system programming under Linux environment for machine learning model deployment and performance tuning.
• Experience in AWS, Google Cloud or Microsoft Azure cloud service is a plus
• Good problem-solving and troubleshooting attitude with excellent analytics skills
• The ability to learn continuously and improve oneself.
• Experience in Agile practices is a plus.
• Professionalism and excellent communication skills; ability to communicate complex information to both technical and non-technical stakeholders.
• Optimism and an excitement about collaborating with teammates and interdisciplinary teams, and technically support development.
• For a highly experienced candidate, we expect excellent technical guidance skills and the ability to influence the work of others. Experience in over-sighting high complexity software development projects is an advantage
• Independent, Integrity and self-driven with a strong focus on results to ensure that the whole team succeeds in its goals.
• Fluent in spoken and written English.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Job Responsibilities

• Implementing various development, testing, and automation tools
• Follow through the entire CI/CD process
• Facilitating communication between customers and product principals
• Troubleshooting as first point of contact

What we are looking for:

• Willing to pick up and learn new software and technologies.
• Ability to interact and communicate effectively and openly with all levels of management, users and vendors.
• Analytical with good problem-solving skills and excellent troubleshooting.
• Minimum 3 years of relevant experience with knowledge in Java/.NET/NodeJS/Python, CI/CD process, Microservice and container concepts
• Familiarity in the following areas Atlassian, Git, Kubernetes, Docker, Jenkins is an added advantage

What we are offering:

• Learn from our team of experts on the latest technology and software used in the industry today.
• Continuous training development of soft & hard skills.
• A competitive salary to the market in line with your profile.
• A package of benefits including healthcare insurance, birthday celebrations, marriage allowance & anniversary gifts
• Hybrid working arrangement
• An awesome team of colleagues & regular team building activities
• Learn and work with the world's leading companies in technology and innovation

Responsibilities:

• Your leadership and operations management skills will be highly improved.
• Leading a team of operators, technicians to achieve production goals.
• Provide support to clients' engineers on process development.
• Develop new and modified process formulations, handling equipment and reviews processing
• techniques and method.
• Manage equipment and setup process.
• Characterise process and equipment system to maintain and control process parameters.
• Troubleshoot process deviation and equipment malfunctions.
• Improve manufacturing yield and quality.

Requirements:

• Min Degree Material Science / Chemical / Electrical/Mechanical Engineering Or it's equivalent.
• Relevant working experiences in wafer fab / semiconductor industry
• Good technical skills including problem-solving, statistical data analysis and DOE.
• Able to handle a team of a team of operators, technicians

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

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Reg. No.: R1981808

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provided by us.

Responsibility:

• Incharge of firmware R&D for Wireless Technologies & embedded system development
• Transceivers, base band and audio/video products.
• Design software for PC and Mac OS, Android and iOS mobile applications.
• Develop & improve order of the operation of wireless audio-video products.
• Participate in software architecture and high-level design, as well as improvement of robust solutions and resolutions of technical challenges

Requirements:

• Degree in Electrical/Electronic or Computer Engineering.
• 2 years experience with embedded system development.
• Experience in Wireless Technologies like LTE/GPS/BLE/Wi-Fi/Zigbee/sub-GHz
• Experience in Android, iOS, Mac OS, Windows OS, micro-controller, C++, and Assembly languages is an added advantage.
• Knowledge in telecommunications protocol implementation (TCP/IP, LTE, Wi-Fi, Zigbee, VoIP), and experience with Android, RTOS and Linux OS and finite state machines (FSM) advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

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• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

The Aviation Innovation Research (AIR) Lab

The joint CAAS-Thales innovation lab known as ‘AIR Lab’ started to operate on 1st November 2019 with the objective to develop Proof of Concepts (POCs) or Minimum Viable Products (MVPs) of advanced and open technologies for future Air Traffic Management (ATM). Currently, the joint lab employs a team of 40 Thales engineers and 12 CAAS engineers and air traffic controllers operating in a vibrant ecosystem involving a number of Singaporean SMEs and start-ups, as well as key research institutes.

Thales engineers include 10 domain experts – with more than 10 years of experience – coming from Thales ATM centres of competence in France and Australia. These experts are coaching both the local Thales and CAAS engineers.

The POCs and MVPs are co-developed with the CAAS engineers who have access to the same development tools and environment used by the Thales Engineers (provided by the Singapore branch of Thales Digital Factory). The POCs and MVPs are defined in collaboration with CAAS air traffic controllers through iterative workshops.

AIR Lab research outcomes will feed the next generation of products, including clearly disruptive outcomes addressing Safety and Security for Open architecture, data driven ATM Twin, Green Aviation, Trajectory Based Operations.

As the AIR Lab was recently extended for another 3 years, 4 work streams are now embarked:

Regional Experimental Platform, FF-ICE/TBO, Green Aviation, Future-proof Interoperable Platform-Agnostic, Safe and Secure Platforms.

AIR Lab 2.0 continues to benefit from research conducted in Europe through new architecture research which, among other objectives, aims at meeting much stricter safety standards for ground ATM systems in development by the European Aviation Safety Authority (EASA). This breakthrough architecture study is co-funded by the French government (CASSIOPEA).

Regional Experimental Platform (REP) has been initiated in AIR Lab 1.0, and has the view to addressing regional needs in coordination with the SESAR 3 activities conducted in AMS France.

Whom We Are Looking For

As a Software Engineer in AIR Lab, you are seen by the members of your scrum team to be not only a pillar of strength but a source of motivation and inspiration as well. You should be someone who cares about the quality of the technical implementation and delivery as much as you care about the quality of your code. You should be someone who enjoys working in a team of diverse people with multiple ethnic and cultural backgrounds. You should be someone who enjoys diving into the technical details of figuring out a problem and also be able to communicate the solution back to the team so that the members can learn from it. You should be someone who loves learning new technologies and find innovative ways to apply newfound knowledge and be courageous to encourage fellow team members to be like YOU and enjoy participating in all aspects of engineering activities in the AIR Lab.

Responsibilities:

• Understand the functional aspects of the delivery and able to constructively discuss with the Product Owner
• Responsible for the availability or a regular product increment incorporating new features.
• Complete all fundamental tasks for the delivery of new functionality from Application Architecture, Design, Implementation to the tests phase (unit tests, functional tests, and performance tests).
• To implement features by defining test, develop feature and associated automated tests. If appropriate implement security tests and load tests.
• Write and review the necessary technical documentation.
• Decide and implement team level code quality standards.

· Work in an agile, cross-functional multinational team, actively engaging to support the success of the team.

Requirements:

Education

· Bachelors in Computer Science or Information Technology with a minimum of 2 years of working experience.

· Mid-career switchers are encouraged to apply if you demonstrate relevant working experience of a minimum 3 years.

Essential Skills/Experience

• Working knowledge of designing and building software applications using Java and/or Kotlin as a main programming language, between 2 to 3 years; a bonus is if you have experience designing and deploying RESTful APIs (i.e., proxy versus reverse proxy)
• Demonstrated application of Abstract Data Types, Algorithm Complexity Analysis
• Demonstrated application of Software Design Patterns using Java and/or Kotlin (e.g., Builder, Façade, Observer/Strategy)
• Demonstrated application of Advanced Software Design Patterns (e.g., Saga, Event Sourcing), Software Testing (e.g., Unit Testing, Integration Testing)
• Demonstrated application of working with Continuous Integration and/or Continuous Delivery models; you are expected to be familiar with using Linux (e.g., shell commands)
• Good communication skills in English

Desirable Skills/Experience

• Working knowledge of designing and building virtualized & containerized environments (e.g., Kaniko, Docker, Virtual Machine)
• Working knowledge of deploying containers to public clouds (e.g., Azure Cloud, AWS, GCP) and Kubernetes
• Working knowledge of designing and building software applications within Event-Driven Architectures, message broker technology Kafka
• Bonus if you demonstrate a working understanding of designing application with a “shift-left” cybersecurity approach.
• Bonus if you demonstrate knowledge of other languages (e.g., Python, Scala, Go, TypeScript, C, C++, Java)
• Bonus if you demonstrate knowledge of designing software applications that manipulates data (structured, unstructured format) working with Data Lake and/or Lakehouse implementations (e.g., Delta Lake, Databricks, Azure Data Lake)
• Bonus if you demonstrate working knowledge of designing large-scale ETL using frameworks like Apache Flink, Apache Spark and the like.
• Bonus if you demonstrate working knowledge of working with the Elastic Search stack.
• Bonus if you demonstrate previous experience with AI/ML framework.

Essential / Desirable Traits

· Possess learning agility, flexibility and pro-activity

· Comfortable with agile teamwork and customer engagement

YOUR CAREER AT THALES

Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competencies in different areas:

• Room and attention to personal development

• Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution.

• Choose between a technical expertise or a leadership path

• Build an international career within a leading Engineering Group

Responsibilities:

• To advertise and close deals on solution services to clients.
• To provide excellent customer service by providing easily accessible information.
• Actively pursue new business opportunities and cultivate positive relationships with current clients.
• Demonstrate the capability to succeed in a sales setting and meet the company's sales goals.

Requirements:

• Min diploma in Mechanical, Electrical, Electonics Engineering or its' equivalent
• At least one-year related sales experience
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Understanding customer or market needs to develop new ideas or innovate existing product

• Providing key features and benefits of the new ideas / innovations of existing product

• Create Pre-Analytics report

• Collect Data and analyse report

• Conduct testing for relevant certification and report

• Create or guiding Product Training documents (technical specifications, installation guide and user guide), Marketing material

Additional Information:

• Relevant educational qualifications in Degree in Electrical / Electronic / Mechanical / IT&D field

• Proficient in Windows, Word, Power Point, Photoshop, Excel and Access

• Good communication skill and good written and spoken in English and third language will be at advantage

• This position may need to communicate with China customer

• Willing to learn and explore new technologies

• Able work independently and also with other both indoor and outdoor locations

• Team player with ambition and determination to support company’s goals.

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can apply as on the job training will be provided

• Good working attitude and self-motivate