About the Client:
Our client is a leading Banking Client
Responsibilities:
- Responsible for availability, incident, problem and capacity management for the applications in scope.
- Response and resolve incidents, problem and user queries through proper analysis.
- Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department.
- Participate in every phase of the product development process, such as designing, building and testing.
- Drive technical remediation in line with agreed non-functional requirements.
- Work closely with 1st & 3rd level support and development teams to the incidents, problem and users’ queries are resolved within SLA.
Requirement:
- 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.
- Developing scripts or tools to automate repetitive tasks.
- Strong working experience in Microsoft Dynamics CRM application production support.
- Strong understanding of Microsoft Dynamics CRM application architecture.
- Excellent troubleshooting skills in Control-m batch issues, SSIS packages.
- Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language).
- Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools.
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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