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Job Title : Contract Staff

Role: Production Support Analyst

Job Requisition Number: JR25868

Job Level: 1 - 2 years of relevant experience (L1)

Location : Singapore

Key Skills : Verbal / Written Communication Skill & Time Management

Job Objectives

 RSA user administration, token assignment, QR code generation and access grant based on approved access matrices and established procedures.

 Provide assessment and release of privileged password request through Password Management Solution

 Ensure manual password change for Dual Control Privileged IDs are performed

 Perform onboarding and off-boarding of Firewall/Network devices Privileged IDs

Key Responsibilities

 Handle user requests, communications and respond to queries appropriately within SLA.

 Conduct periodic review of user/token access to ensure access granted to users are according to approved functions/roles and access matrices.

 Generate user/token reports periodically, review access and proactively identify users eligible for access renewal/revocation.

 Monitor system warning/error messages on license usage and support for user/token authentication issues to ensure satisfactory resolution or prompt escalations to management for attention.

 Participate in project implementations and conduct testing to ensure that the system access meets the security policy and established guiding principles.

 Assist with ad hoc report extraction, generate reports, maintain user guide and process documentations.

 Provide assessment and release of privileged password request through Password Management Solution

 Ensure manual password change for Dual Control Privileged IDs are performed

 Coordinate with network and infrastructure teams to fix Privilege Password Access related issues

Key Requirements

 Graduate or higher diploma in Information Technology / Computer Science.

 At least 1-2 years of hands-on experience in user administration or in similar capacity, preferably in the financial sector.

 Must demonstrate strong analytical and problem-solving skills.

 Must be process oriented and organized.

 Knowledge in RSA User and Token Administration.

 Knowledge on open systems (Windows/AD/Unix/Linux/DB), scripting languages and excel macros for automation is a plus.

 Proficient in Microsoft Office applications.

 Strong interpersonal communication skills and attention to detail.

 Able to work independently with minimal supervision.

 Ability to multitask and prioritize daily workload.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Summay Details

• Salary up to $4,500
• Location: Ang Mo Kio

Responsibilities:

Learning and Development Needs

• Work with Manager and analyze data on the competencies required and gaps identified in the department for the training needs analysis based on current and future business requirements
• Oversee and manage the end to end L&D process – develop training plan, delivery methods, sourcing for training providers, gathering feedback and analysing data to measure effectiveness of learning outcomes
• Manage and monitor training budgets and grant schemes for learning programmes
• Ensure timely registration of internal or external course applications and follow up as well as notifying staff on the training details
• Coordinate and record of training activities, conduct staff orientation and evaluate training effectiveness

Performance and Talent Management

• Assist and facilitate the annual Performance Appraisal process to measure and promote good performance and career progression processes aligned with company policies.
• Manage talent reviews and succession planning processes to identify HIPO and grow the talent pool for leadership and critical roles
• Analyse talent movements and progression to improve talent retention and development
• Develop and implement high-potential talent programmes/projects and mentoring and coaching programme

Career Management

• Organization Structure, Job and Career Levels - Ensure organizational structures and spans of control are reviewed to support business strategy and people capabilities
• Design new career pathways and development roadmaps in order to meet current and future organisational development needs

Employee Engagement

• Enhance employee engagement and wellbeing
• Support execution of programmes, initiatives and survey designed to improve employee engagement and well-being workshops and programmes
• Collate employee feedback and suggestions on organisation's employee engagement and wellness initiatives
• Perform any other duties or HR projects as assigned and requested by Manager

Requirement:

• Possess at least a Degree in Business Administration or Human Resources
• At least 3 years’ HR experience in Learning & Development
• Experience in using HRMS (Prosoft preferred)
• Strong comprehension and communication skills, both written and spoken to interface with all levels of people internally and externally

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Summay Details

• Salary up to $4,500
• Location: Ang Mo Kio

Responsibilities:

Learning and Development Needs

• Work with Manager and analyze data on the competencies required and gaps identified in the department for the training needs analysis based on current and future business requirements
• Oversee and manage the end to end L&D process – develop training plan, delivery methods, sourcing for training providers, gathering feedback and analysing data to measure effectiveness of learning outcomes
• Manage and monitor training budgets and grant schemes for learning programmes
• Ensure timely registration of internal or external course applications and follow up as well as notifying staff on the training details
• Coordinate and record of training activities, conduct staff orientation and evaluate training effectiveness

Performance and Talent Management

• Assist and facilitate the annual Performance Appraisal process to measure and promote good performance and career progression processes aligned with company policies.
• Manage talent reviews and succession planning processes to identify HIPO and grow the talent pool for leadership and critical roles
• Analyse talent movements and progression to improve talent retention and development
• Develop and implement high-potential talent programmes/projects and mentoring and coaching programme

Career Management

• Organization Structure, Job and Career Levels - Ensure organizational structures and spans of control are reviewed to support business strategy and people capabilities
• Design new career pathways and development roadmaps in order to meet current and future organisational development needs

Employee Engagement

• Enhance employee engagement and wellbeing
• Support execution of programmes, initiatives and survey designed to improve employee engagement and well-being workshops and programmes
• Collate employee feedback and suggestions on organisation's employee engagement and wellness initiatives
• Perform any other duties or HR projects as assigned and requested by Manager

Requirement:

• Possess at least a Degree in Business Administration or Human Resources
• At least 3 years’ HR experience in Learning & Development
• Experience in using HRMS (Prosoft preferred)
• Strong comprehension and communication skills, both written and spoken to interface with all levels of people internally and externally

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661