Job Purpose:

The Market Intelligence Analyst is responsible for collecting and analyzing market data to provide insights that guide business decisions. This role will develop a deep understanding of the market / market size and segmentation, competitive landscape, customer needs, market trends, and emerging opportunities. The ideal candidate will be skilled in research, data analysis, and strategic reporting, with the ability to translate complex data into actionable recommendations for marketing, sales, product development, and executive leadership teams

Responsibilities:

• Market Research: Lead primary and secondary research to gather insights on market size, competitive positioning, customer preferences, industry trends, and emerging market opportunities. Market research into areas of new product development to support decisions into prioritizing new business areas for research development / business development.
• Competitive Analysis: Monitor and analyse competitors' activities, market share, strengths, weaknesses, pricing strategies, and go-to-market approaches. Provide regular competitor benchmarking reports.
• Customer Insights: Gather and analyse customer feedback, surveys, and behaviour data to understand customer needs and preferences. Collaborate with sales and marketing teams to ensure alignment with customer expectations
• Data Analysis & Reporting: Analyse data from various sources (e.g.,internal data, market reports, industry publications) to identify trends and opportunities. Present findings in comprehensive reports, dashboards, and presentations to key stakeholders.
• Strategic Recommendations: Use market intelligence insights to make data-driven recommendations on product positioning, pricing, go-to-market strategies, and marketing campaigns.
• Collaboration: Work closely with marketing, product, sales, and leadership teams to ensure market intelligence informs decision-making processes and strategy development.
• Forecasting & Trend Analysis: Stay updated on industry trends, economic shifts, and customer preferences. Provide accurate market forecasts and scenario planning to guide long-term business strategies.
• Vendor & External Partner Management: Collaborate with external research vendors and agencies to gather additional insights, manage research projects, and enhance the overall market intelligence function.
• Thought Leadership: Regularly share insights and knowledge within the organization, ensuring stakeholders are informed of relevant trends and competitive movements.

Requirements:

• Bachelor’s degree in Business, Marketing, Economics, or a related field.
• 1 -3 years of experience in market intelligence, market research, or competitive analysis, preferably in a B2B or technology environment.
• Strong analytical skills with the ability to synthesize large amounts of data into clear, actionable insights.
• Proficiency in data analysis tools (e.g., Excel, Power BI, Tableau) and experience with CRM and market research platforms.
• Strong communication and presentation skills, with the ability to present complex data to senior leadership in a clear and compelling manner.
• Knowledge of competitive intelligence practices and industry research methodologies.
• Experience in using databases, analytics tools, and research platforms (e.g., Gartner, Forrester, IDC, etc.).

Headquartered in Singapore, we are now recruiting for Region APAC with the clear ambition to triple patient reach and deliver on the potential of our 16 markets: 5 elevated affiliates with Oceania, India, Korea, Thailand, Indonesia, as well as with Business Area ‘BASEA’ responsible for these 11 countries: Bangladesh, Brunei, Cambodia, Laos, Malaysia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka and Vietnam.

Our 3500 colleagues in APAC will pursue the opportunity to bring our innovative treatments to even more patients and contribute to IO’s ambition to Improve Health at Scale.

About the department

The Market Access Department at Novo Nordisk is responsible for developing access strategies that will ensure the best possible funding and reimbursement for existing and future NN products. Our team identifies and delivers an understanding of landscape, changes, and trends in the market channels across all Novo Nordisk therapeutic areas. We collect, analyze, and interpret data to identify opportunities and threats across the commercial and government channels. Our focus is on the broader portfolio and pipeline, inclusive of Diabetes and Obesity, and we work closely with other teams such as Marketing, Medical and Finance. The job is based at our APAC headquarters, where we foster a collaborative and innovative atmosphere.

The position

As a Market Access Director at Novo Nordisk, you will:

Market Access

• Lead the development of market access strategies and tactical plans within the relevant therapy areas
• Support local affiliates with their local market access strategies and implementation
• Contribute to the cross-functional regional strategy development within the relevant therapy areas
• Monitor and anticipate healthcare system and competitive landscape changes to leverage opportunities and mitigate potential risks by disseminating relevant information across the organization.
• Chair APAC Market Access Forums and represent APAC Market Access in IO/Global Forums.
• Responsible for development of APAC Market Access functional team deliverables in order to ensure high quality and timely output.
• Tailor and implement strategic Market Access strategies & frameworks such as payer engagement, and alternative access models for affiliates.
• Collaborate closely with International Operations (IO) Pricing and Market Access (PMA) and critical functional areas in APAC (Medical & Marketing, Pricing, Supply Chain and Business Development) as well as with affiliates to drive aligned actions and tactics for Market Access.
• Ensure affiliate Market Access Plans have aligned strategic direction with IO/APAC Ambition and IO/APAC PMA vision.

Value Communication/Health Economics & Outcomes Research

• Ensure the highest standards of excellence are applied to any APAC Health Economics (HE) study – whether they be part of clinical trials, or independent prospective, retrospective, or real-world observational studies, and that this is done in full compliance with Novo Nordisk relevant SOPs and payer requirements.
• Guide and support country Health Economics & Real World Evidence studies
• Provide input to IO & Global HE studies and publications to ensure needs and interests of APAC markets are well represented to leverage business opportunities.
• Validate and sign off submission value dossier to ensure high quality value story.
• Ensure relevance to business and high quality HE trainings developments for affiliates.
• Coordinate APAC Market Access community in order to adequately liaise and provide input to IO/Global for RWE, clinical development, strategy and execution.
• Monitor and influence external HTA developments and actively steer internal HEOR developments.

Pricing and Contracting

• Implement global pricing strategies and adapt those strategies to APAC setting to align with the regional commercial & market access strategies maximizing revenues based on a solid understanding of expected submission evaluations, intrinsic value, precedents, modelling to define per market price level, market access schemes.
• Divert price pressures by applying thorough portfolio thinking as well as mid- to long- term insights to achieve optimal contracting outcome.
• Monitor and challenge pricing developments in affiliates based on IO Ambition, APAC Market Access strategy as well as on regional and local pricing developments and international reference pricing.
• Communicate pricing insights and analyses to IO Pricing & Market Access, APAC Management and relevant stakeholders ensuring broader business implications are reflected.
• Ensure potential contracting opportunities for affiliates/products are leveraged by driving the contracting workshops and coordinating development of the contracting case in close collaboration with IO.
• Facilitate and ensure pricing representation in key financial & commercial processes such as AB, RE2 and other by coordinating pricing inputs and analyses with other functional areas in IO and Affiliates.

Qualifications

We are looking for a candidate who can tick off most of the following topics:

• Minimum 5-10 years of experience in market access within a pharmaceutical/biotech company or as a consultant within the life science industry
• Leadership experience is preferred and s trong stakeholder management & interpersonal skills are required with the ability to deal with different stakeholders across the job levels and functions in a matrix organization
• Experience in creating and executing comprehensive market access strategies
• Strong understanding of pricing and reimbursement, health technology assessment, evidence-based medicine review, and health economic modeling activities
• Ability to communicate the unique attributes of therapeutic area drugs/medical devices to external multi-stakeholders
• Experience working with payers, including HTA, reimbursement influencers and other decision makers
• Strong quantitative and qualitative pricing research skills
• Ability to work closely with Health Economics/Outcomes Research to design pricing strategy
• Fluent spoken and written English is a prerequisite

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing.

Who are we?HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It’s our mission to not just help them grow, but to help them grow better.
At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are.What’s the role?
We are looking for a Mid-Market Account Executive to join our highly successful Sales Team. You will use proactive and inbound selling strategies to find and close new business, and increase the customer’s usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.
What are your responsibilities as an Account Executive?

• Run a full sales cycle and close both new business and install base at or above quota on a monthly cadence
• Find new prospects from both inbound and self-sourced leads
• Run qualification calls with C-level executives and department leaders
• Run online, and occasionally in person, product demonstrations
• Sell through internal champions to multiple stakeholders, as well as directly to C -level
• Work collaboratively with HubSpot’s marketing and technology departments to evolve our sales strategy when new features and products are introduced

Who are you?

• 4 years of direct sales experience in the Mid-market space with a focus in the Saas technology industry, preferably with experience in the South-East Asia region
• Experience in a complex selling environment
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal-orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)
• You will also have a proven ability to drive results, be resilient during challenging sales situations, have a customer-first mentality and a strong growth mindset.

How will you excel in this role?

• An understanding of how businesses grow, and confidence in advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self-development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

COMPANY DESCRIPTION

The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore. We invite you to join us in building a #CityofGood together.

RESPONSIBILITIES

Stakeholder Management

• Liaising and onboarding charities for Giving Season
• Assist in providing advisory services to NPOs regarding their campaign and content strategy with regards to the Giving Season

Fundraising Campaign Strategy (Giving Season)

• Assist in researching and analysing fundraising trends and best practices
• Help develop comprehensive fundraising strategies tailored to Giving Season
• Assist in designing and developing materials, including brochures and email campaigns to charities on fundraising best practices
• Collaborate with the marketing team to ensure cohesive and effective campaign messaging
• Support in tracking and measure metrics related to campaign objectives, goals, and key performance indicators (KPIs)
• Support the collection and analysis of campaign performance data
• Help prepare post-campaign reports
• Collaborate with other intern on creating a comprehensive outline on best practices for fundraising with learnings from the Digital Fundraising Series and the Giving Season
• Assist in administrative duties as required (e.g. note-taking, scheduling meetings)

• Currently enrolled or graduated from a diploma or degree program related to Marketing, Communications, Nonprofit Management, or a related field.
• Strong analytical and research skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Passion for nonprofit work and community engagement.

JOB PURPOSE

• To provide administrative support for marine underwriting in the Korea Market. Support for Non-marine administration may also be required as needed.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

• Monthly Closing: Coordinate between underwriters and the processing administration team to ensure policy documents' accurate and timely production.
• Adverse Checking: Review and verify data provided in the slip or email from brokers before data entry.
• Data Entry: Input data from signed contracts into Excel spreadsheets, consolidate the information, and provide it to the processing administration team for further processing.
• Data Maintenance: Maintain and update records, schedules, and statistical data to ensure accuracy and accessibility when needed.
• Translation: Provide basic translation support for underwriting information written in Korean for administrative purposes.
• Liaising with Intermediaries: Coordinate with intermediaries regarding invoice issuance and renewal updates.

QUALIFICATION

• Basic Degree/Diploma in Business, Business Administration, Data, or Statistics related fields.

EXPERIENCE

• Proven experience in administrative tasks with a solid service-oriented mindset.
• 1-2 years of experience in office administration or related roles.
• Strong time management skills and the ability to prioritize tasks effectively.
• Meticulous attention to detail, particularly with numerical data.
• A diligent and persistent approach to completing tasks thoroughly and efficiently.

SKILLS

• Candidate should be comfortable and confident in Korean Language (Written and Spoken)

Looking for a Project Assistant for market research.

Location:Shenton Way

Working Hours:

Monday to Friday: 8.30am- 6:00pm

Job Description

Fieldwork preparation (materials, equipment, training materials, etc.) and support (conduct interviews)

Assist with conducting surveyor training / briefing

Attend and respond to enquires over email, telephone and text messages

Manage fieldwork

Prepare progress reports

Assist with data verification / QC checks

Career progression to Project Executive (Operations) position

Requirement:

Minimum GCE ‘O’ levels with relevant work experience in admin or client servicing

Must be familiar with MS Office applications (Excel, PowerPoint, Word)

Bilingual in English and another language (written and spoken)

Experience with Customer Service advantageous

Well organized and has good interpersonal skills

Able to multitask and meet deadlines

We regret only shortlisted candidates will be notified.

For more jobs, please see https://www.mlpc.com.sg/job-seeker/

ML Consulting Pte Ltd EA License No: 91C2939

What you get to do in this role:

• Build a team of direct Sales Executives to drive rapid new business sales growth in the Emerging Market territory (MY, HK, PH, ID)
• Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Engage and align effectively in C-level meetings in order to properly understand customer business requirements
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

Responsibilities

• Developing an organization-wide annual learning and development plan
• Ensuring everybody gets the training required to perform better
• Monitoring the success of the training plan
• Balancing training spending with value gained
• Controlling the training budget
• Working with internal and external trainers to deliver best-in-class quality
• Manage budgets and forecasts
• Recruit, train and supervise staff

Requirements and skills

• Bachelor’s Degree in HR, Adult Education, business management, or similar
• Expert training planning skills
• Solid understanding of business processes, budgeting, and financial management
• Expert training skills
• Collaborative and trainee-centric mindset
• Team leadership ability and experience
• Able to go on business trip overseas frequently
• Familiarity with the East Asian Market is highly advantageous.
• Have Certificate of Employment Intermediaries (CEI)

About Us

Quintessential is a premium education consultancy offering pre-tertiary academic programmes and university applications advisory for Ivy League and Oxbridge universities. Over the past 10 years, we have built a presence amongst Chinese students in Singapore and are launching into the next phase of explosive growth with a thriving demand from Chinese students in Singapore and China.

We are looking for a dedicated and talented addition to our team to help us grow our brand in Singapore and beyond. You will be responsible for every facet of our consumer management and branding journey. From advertising, customer engagement, competitive analysis and service differentiation and prioritization, you will help shape the voice of our company and grow our consumer base. In this role, you'll be involved with leading our business development and customer management strategy, conducting sales presentations, and closing deals to drive enrollment for our academic programs.

The ideal candidate will have a strong track record in sales, excellent communication and interpersonal skills, and a passion for education. The successful candidate will be able to work independently and as part of a team, and be comfortable working with high-level executives and decision-makers.

Job Duties

1. Generate leads through marketing and networking on Chinese social media platforms
2. Conduct sales presentations to potential Chinese clients, including online and in-person meetings
3. Close deals to drive enrollment in our academic programs
4. Maintain accurate records of sales activity and progress in our CRM system
5. Collaborate with relevant stakeholders and partners, manage external agencies and clients to boost sales
6. Attend industry events and trade shows to promote our services and build relationships with potential clients
7. Coordinate with finance staff for customer invoicing and bookkeeping
8. Handle enquiries, present our programmes, and match appropriate tutors and mentors.
9. Assist class schedules and feedback for students and tutors
10. Assist Customer support in invoicing and payments
11. Assist in marketing content curation for above and below-the-line marketing activities (Blog articles, Instagram, TikTok, Videos, Website, Brochures, WeChat, Xiaohongshu)

Job Requirements

1. As this is an in-person role, the Candidate must be residing in Singapore, all nationalities welcome
2. Excellent communication and interpersonal skills
3. Strong research and analytical skills
4. A keen eye for detail
5. Good attitude to learn and improve
6. Strong time management and organisation skills
7. Task-oriented, conscientious in task documentation
8. Strong sense of responsibility in fulfilling tasks well and following deadlines
9. Ability to work independently and as a team
10. Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook) and Marketing products (Mailchimp, Google Ad, Canva)
11. Excellent verbal and written communication in English and Chinese as some Chinese customers can only communicate in Chinese.

What You'll Learn

1. Analytical skills
2. You’ll learn to analyse the latest market trends and conduct consumer research
3. You’ll be able to determine areas of opportunities or improvement of our brand’s product/service
4. Develop your communication skills and handle enquiries of high net worth parents from an international clientele
5. Coordinate with specialists and conduct briefings and training
6. Build your leadership skills
7. Oversee brand strategies and activities
8. Lead the creative development of brand strategies
9. Take ownership and ensure that brand activities align consistently with the company’s mission and vision

Additional Details

*This is an in-person office role

Basic monthly salary: SGD $3500 - $4500

Variable monthly salary: Additional bonuses based on sales revenue

Commitment: Full-time

Start Date: Feb 2025

Working hours: 5 Days, 10am-7pm on Monday to Sunday. 1030am to 530pm on Saturday to Sunday.

Office Location: 545 Orchard Road, #14-09, S238882.

Interested parties should email their CV to hr@qeducation.sg. Shortlisted candidates will be invited for interviews and assessments.

• Excellent opportunity to join one of the largest banking and financial services.
• Hybrid working arrangements

About Our Client

Our client is a global banking and financial services giant which offers retail and commercial banking, wealth management, and investment services.They are renowned for facilitating international trade and maintains a significant presence in Asia, Europe, and America.

Job Description

• Perform market conduct compliance reviews, monitor and implement follow-up actions
• Maintain and revise policies and procedures for the general operation of distribution compliance activities
• Liaise with the Regulator and relevant Government Agencies, Conduct investigations in relation to market misconduct complaints

The Successful Applicant

• Bachelor Degree in relevant fields
• 2 years of experience in the insurance industry is preferred
• Knowlede in Financial Advisers Act "FAA" and MAS Notices and Guidelines is good to have

What's on Offer

An exciting opportunity to learn and grow in one of the largest banking and financial services organization.

Contact

Mayki Ong (Lic No: R23117635/ EA no: 18C9065)

Quote job ref

JN-012025-6628628

Phone number

+6565419922

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

The candidate will support the Legal, Regulatory and Compliance Department (“LCD”) and reports to the Chief Regulatory Officer.

Key Duties and Responsibilities:

1) Market Surveillance

a) Identify potential market misconduct and other behaviour that impact APEX’s operation of a fair,

orderly and transparent market

b) Review and implement frameworks, policies and procedures to enhance APEX’s trade

surveillance and investigations of market misconduct

c) Perform regular/daily tasks to monitor market activity, including, but not limited to:

(i) Analysis of trading alerts triggered for unusual transactions and orders

(ii) Escalation of suspicious trading behaviour for investigations and/or to the regulators

(iii) Review and update of alert parameters and logic

d) Liaise with regulators and other law enforcement agencies on relevant matters when necessary.

2) Regulatory Compliance

a) Develop and strengthen the compliance culture in APEX and related entities

b) Review and implement policies and procedures to monitor and enhance APEX’s internal controls

c) Ensure APEX’s compliance with regulatory obligations under the Securities and Futures Act, and

related regulations, including, but not limited to, submission of regulatory returns, assessment of

potential non-compliance and breaches, and supporting departments in their compliance needs.

d) Maintain effective communications and relationships with APEX’s regulators, such as the

Monetary Authority of Singapore

3) Corporate Governance

a) Review and implement processes and procedures to strengthen APEX’s internal governance

b) Assist the Corporate Secretary in matters related to corporate governance and the Board of

directors

c) Maintain effective communications and relationships with APEX’s shareholders and the Board of

directors

4) Support other related functions undertaken by LCD, including review of whistleblowing complaints

and disciplinary breaches.

Requirements:

• University degree from reputable institutions.
• At least 3 years’ relevant working experience in derivatives trading compliance or derivatives trading surveillance. Investigation/law enforcement background is a plus.
• Team player with good writing, communication and interpersonal skills, including excellent Chinese proficiency.
• IT literacy and ability to work with large datasets are preferred.

Quant Matter is looking for quantitative researchers who are passionate about the Fintech industry. In this role, you will work closely with the quantitative researchers, traders and developers to come up with hypotheses, collect data and analyze to develop the new algorithms.

What You Will Do At Quant Matter?

• Conduct research, statistical analyses, back testing, and develop high frequency trading strategies.
• Apply quantitative techniques and continuously improve trading strategies in every aspect such as trading execution, risk management, etc.
• Develop core algorithms and sophisticated investment models leading directly to trading decisions.
• Building tools for predictive signals.

Our Ideal Candidates Would Have

• BS/MS/PHD degree in Mathematics, Statistics, Physics, Computer Science or other related field.
• Proficiency in at least one programming language (C/C++, Java, Python);
• Strong analytical skills and strong ability to apply logical and mathematical thinking to all kinds of problems
• Knowledge in algorithmic trading and equities will be an advantage
• Passionate about financial market

What else is waiting for you?

• Competitive rewards package
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does Quant Matter sound like the place you want to work in? Apply now!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Duties & Responsibilities

• Conduct cutting-edge research in the field of recommendation & search, natural language processing, computer vision and LLM.
• Develop AI-enabled products and services with other groups in the company
• Collaborate with world-class organizations in academia projects

Skills / Qualifications

• Possess a PhD degree in computer science, statistics, applied mathematics, or have equivalent research experiences
• Demonstrate the ability to generate new ideas and innovate
• Have 3 years of academic or industrial working experiences in recommendation & search, natural language processing, deep learning, machine learning, or related fields
• Have strong programming skills, experienced in one or more programming languages including but not limited to: C/C++, Java, Python.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

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About ST Engineering

ST Engineeringis a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Geo-Insights

ST Engineering Geo-Insights Pte Ltd is a satellite downstream services provider focused on satellite ground station operations, satellite imagery distribution and generating insights from geospatial data for maritime, agriculture and sustainability applications. We are looking for team members who are passionate about implementing technological solutions to solve real world problems and delivering social, economic and environmental value. You can look forward to a growth-oriented career in a supportive and fast-paced environment.

Together, We Can Make A Significant Impact

You will be responsible to prospect and pitch to potential new clients and establish a robust pipeline of opportunities. You will develop creatives for offline and online marketing and communications materials. You will work closely with other engineers, designers, and project managers to deliver high-quality proposals and marketing collaterals for Geospatial Analytics solutions that meet our clients' needs.

Be Part of Our Success

• Design, develop and train Machine Learning algorithms for geo-spatial applications.
• Review relevant publications to understand and apply cutting edge concepts to integrate into business products.
• Work closely with product, business development and sales teams to understand business goals and determine AI requirements.
• Work with software team to integrate developed algorithms into geospatial system products
• Provide pre and post sales technical support

Qualities We Value

• Knowledge in Electrical Engineering / Computer Science
• At least 5 years of relevant experience.
• Proficient in machine learning and deep learning technologies.
• Proficient in python programming and experience with libraries such as OpenCV, Scikit-learn, PyTorch, and LangChain.
• Knowledge of Flask, NodeJS or other app frameworks, and containerization, for quick prototyping.
• Knowledge of Large Language Models, Retrieval Augmented Generation, retrieval optimization, and graph database will be an advantage.
• Applicants should be motivated, proactive, able to work independently and results oriented.
• Singaporean only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Working Location: Ang Mo Kio

Job Description:

Responsibilities:

1. Assist in conducting user research for AI products, gaining a deep understanding of user pain points and needs, and providing data support for product optimization.
2. Participate in the functional testing and experience evaluation of AI products, recording and providing feedback on user experience and improvement suggestions.
3. Assist in organizing and analyzing user feedback data, extracting product improvement points and new feature requirements.
4. Support the product team in tasks such as prototype design and PRD (Product Requirement Document) writing, ensuring the accuracy and completeness of product requirement documents.
5. Monitor industry trends and conduct competitive analysis to provide references for product iterations.

Requirements:

1. Bachelor's degree or above, preferably with a background in computer science, mathematics, or related fields.
2. Strong interest in AI products and user experience research, with a willingness to deeply understand user needs.
3. Good communication and logical thinking skills, with the ability to clearly express opinions and organize user requirements.
4. Proficiency in data analysis tools (such as Excel, SPSS, etc.), with some data processing and analysis capabilities
5. Basic knowledge of the AI industry or relevant product/operational experience is a plus.

Preferred Qualifications:

● Internship experience in AI products or participation in related projects.

● Familiarity with common machine learning and deep learning algorithms.

● Proficiency in one or more programming languages (such as Python, R, etc.), with the ability to perform basic data programming tasks.

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including San Jose, Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About The Team:

The mission of the TikTok Eng-AI Innovation Center is to explore cutting-edge AGI technologies, including but not limited to LLM, multi-modal LLM (video/image/audio/text/code), etc., to let machine better understand user creations on Tiktok platform. Regarding to video/image/audio/text, enhanced content understanding can bring better user experience of searching, recommendation, and can more accurately identify and defend internet abuse and fraud on our platform. Regarding to code, our developed LLM aims to automatically re-organize/optimize Tiktok codebase, and make the code/coding become more accessible for Tiktok engineers. The main job directions include:

1. Explore large-scale&multi-modal LLMs and optimize systems to the level of other advanced models, e.g., Gemini;

2. multi-modal pretraining, instruction tuning, preference alignment, and model compression;

3. Implementation of relevant applications, including video understanding, reasoning and code generation, etc.;

4. In-depth research and collaboration with researchers from top-tier universities worldwide;

Qualifications

1. PHD or Master with top AI conference papers in ML/CV/NLP are required;

2. Excellent coding ability, data structures, and fundamental algorithm skills, proficient in C/C++ or Python, winners of competitions such as ACM/ICPC, NOI/IOI, Top Coder, Kaggle, etc. are preferred

3. In-depth research experience in Machine Learning, with a particular emphasis on Large Language Models (LLMs) and Generative AI

4. Excellent ability to analyze and solve problems, and be passionate about solving challenging problems

Preferred Qualifications

1. Passion for technology, good communication skills and team spirit

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About eGENTIC:

Welcome to eGENTIC – your global go-to for lead generation, shaking up the B2C scene! We're on the lookout for a standout individual to join our growing sales team and take charge of the Thailand markets. If you're a dynamic sales manager ready to make waves, keep reading!

Job Description:

As the Sales Maestro for Thailand, you'll be a key player in steering our lead generation efforts in these regions. We're seeking someone with a passion for sales and a drive to learn and grow.

What We're Hunting For:

• A market maven who crafts sales relationships with direct customers and advertising/media agencies. Get ready to unleash your creativity and whip up business presentations that leave everyone in awe!
• A true hunter mindset who thrives on connecting with people, a prospecting pro who can cold-call like it's nobody's business. You live for bringing in new business. Generate leads independently from scratch and thrive on turning prospects into partners.
• A sales virtuoso with killer communication and negotiation skills. You close deals, manage expectations, and solve problems like a superhero. You're the architect of country plans that scream sales growth.
• An Individual contributor who takes ownership and can work independently. Identify key prospects, build a strategic sales approach, and let's talk about taking the world by storm! Ideal for someone passionate about achieving sales goals.
• A team player who dances seamlessly with every function in the company, contributing to the success of the country team, and supporting your team to greatness.

Qualifications:

• A passion for navigating through Thailand and embracing its dynamic market landscape.
• Proficiency in the native languages of the regions to effectively interact with clients and business partners.
• A rock-solid background in sales and business development, with a history of hitting targets out of the park.
• Leadership skills that could rival a rock band manager. Team building and development are your jam.
• The ability to think strategically and execute plans like a chess grandmaster.
• Communication and interpersonal skills that could charm the socks off anyone.
• Analytical and problem-solving abilities are sharper than a ninja's sword.
• Bonus points if you've rocked the lead generation or digital marketing scene.
• Willingness to travel extensively for the role, ensuring hands-on engagement with clients and markets.
• A degree in marketing, business, or a related field – because we like our team educated and ready to rock!

What We Offer:

• A salary that'll make your bank account do a happy dance, plus performance-based bonuses.
• Opportunities to spread your wings and grow professionally.
• The chance to play a role in our Thailand market expansion.
• A work environment so supportive and collaborative it's practically a family reunion.
• A flexible work culture because we know you're a rockstar on and off the stage.

If you're a motivated, results-driven professional with a passion for the Thailand markets and sales, we want you!

Join eGENTIC and be part of an exciting journey delivering top-tier consumer leads to businesses in these regions. This opportunity is based in the heart of Singapore – let's create some excitement together!

Quantitative Trading Engineer / Quantitative Researcher

Working day: Monday to Friday, 9am to 6.30pm

Working location: Raffles Place

Salary: Discuss during interview

Responsibilities

Strategy Development:

• Use AI technologies such as machine learning and deep learning to intelligently optimize investment strategies and improve the performance of strategies in actual transactions.
• Extract predictive signals from financial data through both traditional statistical analysis methods and cutting-edge machine learning techniques.
• Formulate and apply mathematical modeling techniques to enhance existing trading strategies and perform innovative new research with the goal of identifying and capturing trading opportunities.

Data Analysis：

• Collect and analyze large financial datasets (market data, news, social media, etc.).
• Work with large data sets to predict and test statistical market patterns, combining knowledge of systems, mathematical techniques, and trading to identify the best places to improve the trading system.
• Build and optimize feature engineering pipelines to improve model prediction accuracy.

Financial Modeling:

• Construct, back-test, maintain, and improve financial models to support trading activities.
• Conceptualize valuation strategies, develop, and continuously improve upon mathematical models and help translate algorithms into code
• Conduct research and statistical analysis to build and refine monetization systems for trading signals
• Optimize the order execution and risk management of our trading system
• Create robust solutions to problems presented in the trading environment
• Build regression, classification, reinforcement learning and other models for market forecasting and trading decisions.
• Tuning the model's hyperparameters to improve model performance and stability.

Strategy backtesting and real-time testing:

• Backtest historical data to evaluate the strategy's yield, volatility, drawdown and other indicators.
• Deploy the strategy to the real-time environment, track performance and continuously optimize.

Requirements

• Master’s degree or above in Statistics, Mathematics, Applied Mathematics, Computer Science, Financial Engineering or equivalent.
• At least 2 years of experience in quantitative trading and machine learning modeling.
• Proficient in programming languages ​​such as Python, C++, Java, etc.
• Familiar with common machine learning frameworks such as TensorFlow, PyTorch, Scikit-learn.
• Familiar with quantitative trading systems, data flows and algorithms.
• Deep understand the structure of financial markets and be familiar with markets such as virtual currencies, stocks, futures, and foreign exchange.
• Experience in large-scale data processing, proficient in using SQL, NoSQL, Hadoop and other tools.

Bonus Skills

• Experience in developing high-frequency trading strategies will be an advantage.
• Participated in AI competitions (such as Kaggle) or published papers in top conferences (such as NeurIPS, ICML) will be an advantage.
• Familiar with cutting-edge AI technologies such as reinforcement learning, and generative adversarial networks (GANs) will be an advantage.

Our Client:

Our client is one of the top Insurance companies in Japan. They are currently looking for a Sales Executive (Japan Market) to join their Singapore Office. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers.

The Responsibilities:

• Customer Support Servicing of new & existing Japanese Clients, both corporate and individual
• To prepare & process Quotation, issuing renewal notice
• To ensure regular visits to corporate client’s premises at least once a year or more as to make sure client’s demand/need as well as to enhance relationship with clients
• To quote any risks following underwriting decision
• To review all renewal policies & to recommend new cover (if any) and to improve cover if necessary
• To review coverage and rates for unfavourable loss ratio clients, and to take necessary measures together with Claim Division timely when needed
• To follow-up all renewals to ensure policies are being renewed
• To co-ordinate with internal divisions on documents, claims and other matters
• To attend to all client’s enquiry & complaints
• To assist in premium collection within 60days premium warranty period
• To prepare reports for marketing committee meeting
• To ensure that all documentations comply with the COP standards
• Any other marketing duties assigned when needed
• To support Japanese Expats requests which are related to using Japanese language (including communication between Japan HQ) when needed

The Requirements:

• At least 3 years of experience in the Insurance sector
• Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers
• Equipped with the following certificates: BCP, Com GI, PGI and HI
• Able to work independently and as a team
• Meticulous and attention to details

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114521

About eGENTIC:

Hey there, welcome to eGENTIC – your global go-to for lead generation, rocking the B2C scene! We're not just a company; we're a force to be reckoned with, and we're on the lookout for a superstar to join our sales team and conquer the African markets. If you're a dynamic sales manager ready to make waves, keep reading!

Job Description:

As the Sales Maestro for South Africa, you'll be the right-hand man in charge of our lead generation ship in these regions. We need someone who not only gets these markets but has a sales track record that speaks louder than a rock concert.

What We're Hunting For:

• A market maven who crafts sales relationships with direct customers and advertising/media agencies. Get ready to unleash your creativity and whip up business presentations that leave everyone in awe!
• A true hunter mindset who thrives on connecting with people, a prospecting pro who can cold-call like it's nobody's business. You live for bringing in new business. Generate leads independently from scratch and thrive on turning prospects into partners.
• A sales virtuoso with killer communication and negotiation skills. You close deals, manage expectations, and solve problems like a superhero. You're the architect of country plans that scream sales growth.
• An Individual contributor who takes ownership and can work independently. Identify key prospects, build a strategic sales approach, and let's talk about taking the world by storm! Ideal for someone who is passionate about achieving sales goals,
• A team player who dances seamlessly with every function in the company, contributing to the success of the country team, supporting your team to greatness.

Qualifications:

• Some experience cruising through South Africa and embracing its dynamic market landscape.
• A rock-solid background in sales and business development, with a history of hitting targets out of the park.
• Leadership skills that could rival a rock band manager. Team building and development are your jam.
• The ability to think strategically and execute plans like a chess grandmaster.
• Communication and interpersonal skills that could charm the socks off anyone.
• Analytical and problem-solving abilities are sharper than a ninja's sword.
• Bonus points if you've rocked the lead generation or digital marketing scene.
• Willingness to travel extensively for the role, ensuring hands-on engagement with clients and markets.
• A degree in marketing, business, or a related field – because we like our team educated and ready to rock!

What We Offer:

• A salary that'll make your bank account do a happy dance, plus performance-based bonuses.
• Opportunities to spread your wings and grow professionally.
• A work environment so supportive and collaborative it's practically a family reunion.
• The chance to be a big shot in our South African market expansion.
• A flexible work culture because we know you're a rockstar on and off the stage.

If you're a motivated, results-driven pro with a knack for the South African markets and a passion for sales, we want you!

Join eGENTIC and be part of a wild ride delivering top-tier consumer leads to businesses in these regions. This gig is based in the heart of Singapore – let's make some noise together!

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Product Manager with the Global Ads Product Strategy Department, you will be responsible for guiding the development and execution of Ad Tech product development by identifying customer needs and market trends, ensuring alignment with business objectives and successful product performance.

Responsibilities:

• Take responsibility for the profit and loss of the product.
• Facilitate product improvement by working together with our engineering team in Singapore and business team in Japan to design roadmaps and release plans to improve its performance.
• Be a key decision-maker in the ad product requirement.
• Be a key point of contact with salespersons, agencies, and vendors.
• Manage contract and daily operation flow with agencies and vendors.
• Lead improvement activities in team operations.
• Conduct data analysis to clarify issues and identify improvement points.
• Consider business situations to manage tasks and schedules.
• Take responsibility for achieving targeted KPIs by developing strategies for ad product improvement & expansion.

Mandatory Requirements:

• Bachelor's degree or equivalent
• Must have at least 3 years of project or product management experience.
• Must have language requirements: Bilingual in both Japanese (Business level) and English (Business level) as you will be required to communicate frequently with our Japanese external and internal key stakeholders, and also to communicate with stakeholders across APAC region.
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Capable of performing detailed work precisely like report creation and data analysis.
• Good understanding of the internet advertising industry and internet technology.
• High commitment to achieving the team's goals

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

About the company
Our client is a leading insurance financial advisory firm. This is a newly created headcount due to business expansion.

About the job
The role involves ensuring that the company’s representatives meet compliance and competence standards, following regulatory and industry guidelines. The Senior Compliance Executive will conduct reviews, client surveys, and investigations, ensuring all necessary documentation and standards are met. You will also perform trend analysis, prepare reports for senior management and regulatory bodies, and help improve compliance processes.


Skills and experience required
At least 3 years of compliance experience ideally in the insurance/financial advisory business, and/or from the Singapore Police Force's Commercial Affairs Department, with a focus on financial crime. In order to succeed, you should be familiar with the FAA requirements, with good interpersonal and communication skills.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.