Customer Support Representative (APAC Market) - Shift

• Contract until 31 Dec 2024, subject to extension
• Office location: Fusionopolis (Hybrid)
• 10am to 7pm & 1pm to 10pm (Rotating shift, 4 days work week.)

The Opportunity

• Manage customer inquiries through email and social media.
• Provide first-level troubleshooting and resolution.
• Handle escalations and ensure timely resolution of service cases.
• Build long-term customer relationships.
• Maintain and update internal knowledge base documents.

Your Background

• Minimum 3 years of customer service experience.
• Willingness to work shifts, weekends, and public holidays.
• Strong problem-solving and analytical skills.
• Integrity, patience, and empathy in all interactions.
• Excellent teamwork and communication skills.
• Initiative and eagerness to learn.

Preferred Skills:

• Experience with digital products, especially OTT streaming services.
• Background in the media/entertainment industry.
• Familiarity with Salesforce or similar ticketing systems.
• Technical troubleshooting experience on various devices (iOS, Android, Web, TV apps, etc.).

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

Opportunity

Due to significant growth in our clients, and their demands for a significant build-out, we are looking for a Researcher with 1-5 years of recruitment or professional experience. Ideally you will be a Singaporean or Singapore PR holder, possess strong fluency in English and Mandarin. In addition, you will need to be extremely confident on the phone when making difficult cold approach or research calls. You will have an ‘eye for written detail’ in English, be socially confident in a business and social environment when presenting to or entertaining clients. The successful candidate will be based in the Singapore office, reporting to the Director, Head of Legal & Compliance, Asia. You will be exposed to all areas of the firm’s business, enabling you to develop a strong knowledge of the Commodity markets globally.

Commodity Associate / Researcher Overview

To be responsible for the day to day delivery and execution of both client and wider practice needs relating to candidates, process management, data and research.

Specifically:

Client Assignments

• Manage the candidate research process in line with timeframe and deliverables (i.e. market map / longlist / best ideas...) that has been agreed with the client as well as to the standard and in the format that the company expects and uses, such as:

1. Systemically mapping out targeted organisations and talent pool
2. Identifying candidates through database searches, networking, and online platforms.
3. In most cases, making initial approaches to candidates to gain interest and set up further conversations
4. Assessing candidate qualifications and suitability
5. Collaborate with consultants to refine candidate profiles and search strategies

• Manage the interview process to include:

1. Ensuring that CVs and summary profiles are with the client in good time ahead of interviews and are presented in the company standard format (proofed and PDF’d).
2. Ensuring that all candidates receive a company standard format briefing note in good time ahead of the meeting, which include the time and venue details, client and company consultant contact details and, where possible a profile of the interviewer. These should be proofed and PDF’d.
3. When appropriate, taking and passing on feedback.
4. Ensuring that all aspects of the search are tracked on FileFinder, including meetings, feedback and any dialogue between the company / clients / candidates.
5. Producing and issuing the weekly status report for each search on the day agreed with the client (usually Friday afternoon).

Client / contact meetings

• Be responsible for taking notes during client / contact meetings, writing those notes up as soon as possible and circulating to the commodity team and anyone else internally deemed appropriate.
• Ensure that any market information included in those notes is reflected on FileFinder including names, firms, movement (hiring / firing, reporting lines, new businesses initiatives) and is logged against all of the organisations and firms involved with the subject line reflecting the name of the source.

General Market Information

• Be responsible for ensuring that any market data we receive, from industry or broader media, contacts, internet sourcing including (but not exclusively) FSA register, Bloomberg, LinkedIn etc. is reflected on FileFinder including data on colleagues and reporting lines.
• Ensure that colleagues are always aware of what is happening with the business specifically through email CCs of BCCs or contemporaneous notes.

If Successful, You Will:

• Earn a competitive basic salary, access to a first class private health scheme and expense account.
• Have the opportunity to develop and travel internationally across the company's main offices depending on requirements.
• Join a driven, dynamic, collegial and successful working environment.
• Be entitled to join the bonus scheme based on both personal and company performance and given a career development plan.

Ideal Candidates Will Have:

• Graduated with a minimum 2:1 degree from a top or well recognised University.
• An ideal minimum of 1 year professional or commercial experience through or post-University via work experience, internships or permanent roles.
• Broad understanding of legal and compliance issues (desirable)
• Fostered a natural energy, strong people skills, able to show ‘determination and drive’ throughout their background as this is what is needed to succeed in a pressurised commercial role.
• A polished and natural communication skillset both on the phone and in person with a high level of attention to detail.
• Solid organisational skills with the ability to multi-task.
• Strong working knowledge of Microsoft Office and experience in draft, building and finalising documents including general formatting and spell-checking.
• Excellent English-language skills, both verbal and written, and fluent Mandarin (verbal)

Bloomberg runs on data. In Bloomberg Data, we’re responsible for on-boarding, standardizing, analyzing and supplying it to our clients for their financial data needs.

The Company Financials team provides our clients with fast and accurate market-moving data so they can stay on top of their game: broker estimates, financial filings, and any other dataset that is useful to understand financial performance in the markets. Our products run on intelligence and industry-specific insights provided by the industry teams. We combine financial modeling, industry expertise, data management, and technical skills to curate critical metrics and drive insights from our data.

We are dedicated to crafting a best-in-class financial analysis and modeling product while continuously looking to enhance and expand our existing offering through a deep understanding of the markets we operate in, the sectors we cover, and our clients current and future needs.

The Role:
Company Financials Data Team is looking for a Team Leader to manage and develop a high-performing team of market focused Company Financials experts, owning the data onboarding and analysis for ASEAN and Oceania markets. Your role is key in ensuring consistency of standards and collaborating with others to oversee the delivery of accurate and timely financials data while curating company and industry specific analysis. Your team will demonstrate skills ranging from deep financial modeling to semantic modeling to data engineering.

The Company Financials Market Team Leader is expected to guide their teams to think strategically, apply data management best practices across a wide range of data sets, and to deliver quality data that is ready to use and fit-for-purpose for Bloomberg’s clients. You’ll need to drive the development of financial knowledge, market knowledge, data analytics, data engineering and more. You are expected to drive and instill a high performance culture that will foster your team to execute on the department and Industrials-specific strategy. This position requires extensive collaboration with global colleagues, and partners across business units.

We'll trust you to:

• Recruit, coach, and develop a team of analysts who will be experts in their product demonstrated through processing time-sensitive, high-quality data, data analysis, and project management
• Collaborate with global counterparts to evolve the role, workflow, and operating procedures to ensure consistency in data quality and timeliness across regions
• Create processes and standards that make sure the delivery of data and the level customer service exceeds expectations
• Work with other data and core business groups, such as Product, Sales, News and Engineering to help develop and enhance product databases and functionality across the terminal
• Apply your passion for deep learning of an Company Financial datasets to our team’s overall vision, and leverage that knowledge to drive decisions about interoperability of data relevant to that market
• Manage and mentor team on large and complex data projects and business initiatives related to the datasets they cover
• Set a strategy to recruit, retain, and develop top talent within your team and global counterparts

You'll need to have:

• Minimum 3 years of direct or indirect leadership experience (for example leading projects, mentoring people, etc.)
• Demonstrated experience in data management principles and technologies such as data modeling, data analysis, statistics, or data integration.
• 3-6 years of demonstrated work experience in the financial services industry, including exchanges, market data providers or financial institutions
• A bachelor's degree or higher in relevant Economics, a quantitative social science, finance, STEM, or related field, or degree-equivalent qualifications
• Drive to build a sense of community in your team, and support Diversity, Equity and Inclusion initiatives across the organization.
• Proven ability to establish strong credibility and build influential relationships with your team as well as multiple internal and external clients and stakeholders.
• Experience working with large datasets, the ability to quantify trends impacting the market and the ability to leverage qualitative and quantitative evidence to drive commercial decisions.
• Strong knowledge of financial statement analysis, financial modeling and industry analysis.
• Strategic vision to align your team's goals around providing outstanding service to both internal and external clients, and the ability to implement a business and people strategy which delivers on that vision.
• Proficiency using scripting languages (preferably Python) to query and interrogate datasets.
• Creative and flexible approach to problem solving and a strong solution-seeking posture, aided by strong data analysis skills.
• Demonstrated continuous career growth within an organization
• Excellent written and verbal communication skill in English, allowing you to clearly communicate business needs and to advocate on behalf of your team as well as communicate business and operational strategy to your team

We’d love to see:

• Master’s degree in relevant field and/or CFA designation (or working towards it).
• Demonstrated success leading diverse teams and driving diversity initiatives.
• Experience or knowledge in Bloomberg Company Financials products, Bloomberg terminal fluency, and/or Bloomberg data workflows.
• Experience using data visualization tools such as QlikSense and PowerBI.
• Familiarity with Mainland China Company Financials Data
• Native or strong proficiency in another Asian Language as your primary coverage will be Asian clients/contents

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Our client is a reputable international luxury Jewellery that has retail stores all over the world and is currently looking to build their Thai / Vietnam teams to handle the markets directly

Working Schedule: 5 day work week (including Sat only and public holidays)
Work Timing: Shift hours, no overnight shifts
Working Location: Central working location

• Attend to calls and queries regarding products and services, and delivering exceptional advice exceeding Client's expectations
• Attend to e-mail enquiries
• Attend to queries and feedback via Social Media (Facebook & Twitter)
• Assist in coordination and communication between Clients and various channels (Stores, Repair Centre, Client Services Overseas, RMS, Stocks etc)
• Coordinating events nationally and internationally, RSVP of VIP Clients and Media (Fashion Shows, Openings, Exhibitions)
• Outbound calls to Clients includes invites to events and Client Satisfaction Surveys

Requirements

• Min. 1 year experience in call centre environment.
• Strong communication skills in English and Vietnamese / Thai to deal with the local speaking customers.
• Possess a good learning attitude and is customer service oriented.
• Has working knowledge in Microsoft Office
• Willing to work on weekends and public holidays as per schedule.

Interested candidates may send their updated resume to [email protected]

Our client, a Japanese chemical trading firm, is looking for a Sales Executive (Japanese speaking) to join their company. This role will be 80% account management and 20% business development, whereby the main focus is on the India market for healthcare drug delivery and related products. A background in chemistry and Japanese language skills to liaise with Japan HQ for transactions will be essential to succeed in this role.

Job Responsibilities:

• Handling of existing customers accounts and relationship in Pharmaceutical, Diagnostic industry (80%)
• Development of new customers in Pharmaceutical, Diagnostic, chemical industry (20%)
• Liaising with Japan suppliers and HQ regarding technical specifications of products.
• Preparation of quotations, clarification of technical specifications with customers.
• Establish clear short and long-term goals for the business
• Preparing of monthly sales reports and forecast

Job Requirements

• Bachelor's degree in Chemistry or chemical background is a must
• Minimum 2 years of relevant sales experience (good to have chemical sales background)
• JLPT certified is required (Minimum JLPT 3 and above) to liaise with clients in Japan and other counterparts
• Overseas trips to regional countries such as India (one week per quarter) will be required

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for (Japanese speaking) Sales Executive (Chemical, Pharmaceutical, India Market) - TK" .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Join the dynamic Banker Professional team at of J.P Morgan’s APAC Private Banking business with a focus on China market and deliver exceptional experiences to our clients and Bankers as a Banker Professional.

Job Summary:

As a Banker Professional for China Market in J.P Morgan’s APAC Private Banking business, you will be a part of a global wealth management leader that delivers the highest quality advice, service, capabilities, and solutions to Ultra High Net Worth team members and families around the world. You will work closely with our Bankers and Investors to provide support in all facets of daily business routine, maintaining awareness and sensitivity to the confidential nature of Private Banking clients. This role provides an opportunity to develop an in-depth knowledge of all asset classes and products offered by the Private Bank and to deliver exceptional experiences to our clients.

Job Responsibilities:

1. Provide operational support to Bankers and wider integrated team, where appropriate

2. Help manage account opening / onboarding process with onboarding officer as subject matter expert for both prospects and existing clients

3. Support Bankers with updating account documentation / authorities & Sig Lists on an ad hoc basis and within the role of managing client Periodic Review process

4. Help with business and banker projects and strategies for prospects and clients including subscription and content management

5. Help with team projects and admin (weekly flows commentary, pipeline reporting etc.)

6. Support to resolve ad hoc client queries and standard reporting

Required qualifications, capabilities and skills:

1. Bachelor’s degree in Finance or Business or equivalent in any discipline

2. Minimum 1 year experience in Private Bank or other relevant Financial Institutions, and background in client service

3. Fluent written and spoken Business Mandarin is essential to support Chinese speaking clients from China.

4. Excellent interpersonal skills, both written and oral

5. Self-starter, extremely organized and detailed-oriented with strong commitment to accuracy

6. Ability to multi-task and manage priorities effectively

7. Good judgment and problem-solving skills

8. Absolute discretion when dealing with confidential matters

9. Ability to work both independently and as a team player

10. Exceptional follow-up and follow-through skills

11. General comfort level with Internet/Intranet usage and ability to learn proprietary software

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=25f6e159de6287271f59f6bc22b1794c

Join the dynamic Professional team at J.P Morgan’s APAC Private Banking business with a focus on Southeast Asia (SEA) market and deliver exceptional experiences to our clients, Bankers and Investors.

Job Summary:

As an Investment Professional for Southeast Asia (SEA) market in J.P Morgan’s APAC Private Banking business, you will be a part of a global wealth management leader that delivers the highest quality advice, service, capabilities, and solutions to Ultra High Net Worth team members and families around the world. You will work closely with our Bankers and Investors to provide support in all facets of daily business routine, maintaining awareness and sensitivity to the confidential nature of Private Banking clients. This role provides an opportunity to develop an in-depth knowledge of all asset classes and products offered by the Private Bank and to deliver exceptional experiences to our clients.

Job Responsibilities:

1. Provide operational support to Advisors and wider integrated team, where appropriate

2. Help manage account opening / onboarding process with onboarding officer as subject matter expert for both prospects and existing clients

3. Support Bankers with updating account documentation, authorities & Sig Lists on an adhoc basis and within the role of managing client Periodic Review process

4. Own the full trading life-cycle, from pre-trade checks, trade execution to booking and post-trade checks, including risk disclosures, product marketing obligations and reporting execution details to Clients, with a focus on SEA market.

5. Develop an in deep knowledge of all asset classes and products offered by the Private Bank

6. Act as a primary contact with external clients for day to day account administration, servicing, execution of investment securities and products.

7. Partner with the Client Service team and any other member of the broader team in the daily management of Accounts and Credit facilities, and any other accounts or activities relating to the overall client relationships.

8. Open new accounts as instructed by clients and client advisors, ensuring all necessary documentation is requested, received and approved for operations.

9. Assist advisors in preparation for client meetings, help prepare and provide analysis of investment performance or other client presentations to deliver to clients.

Required qualifications, capabilities and skills:

1. Bachelor’s degree in any discipline.

2. Minimum 3 years of client service and/or relationship manager support experience in Private Bank, with background in brokerage and/or trading.

3. Strong knowledge of the Private Bank business, well-versed across all asset classes and investment products.

4. Dynamic and independent team player who possesses strong interpersonal and communication skills in delivering exceptional client services, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to meet strict timelines and operate with strong sense of ownership and urgency.

5. Ability to work under tight market deadlines and accuracy in executing Clients’ directed orders are a must.

6. Absolute discretion when dealing with confidential matters.

7. Strong organizational and prioritization skills are required alongside effective judgement from risk and escalation perspectives.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=40aa8768b32a45fe309173a8a149a5d9

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to JP Morgan as Single Coverage Client Advisor (Vice President) China Market where you will support and manage all aspects of client relationships across the team. The region remains a key center for growth, presenting significant opportunities for our partners and us to develop and broaden our businesses together. We seek a high caliber candidate to join our team.

Job Summary

As a Wealth Management, Single Coverage Client Advisor, Vice President in the China Market team at JP Morgan, you will be responsible for supporting and managing all aspects of client relationships across the team. You will operate in both banker and investor capacity, handle and coordinate with various teams on account inquiries and investment-related aspects, and deliver strategic messages to your portfolio. You will also collaborate with other team members to provide high-quality client service and ensure compliance with all regulatory and internal policies.

Job Responsibilities

1. Support and manage all aspects of client relationships across the team; develop and maintain long-term relationships through professional/personal networks and contacts.

2. Operate in both banker and investor capacity, and handle/coordinate with various teams on both overall account inquiries/maintenance as well as on investment-related aspects.

3. Articulate and deliver strategic messages to their portfolio, prepare presentations and proposals, and take both solicited and unsolicited orders in all asset classes. Update clients regularly on markets, portfolio performance, investments opportunities, risks.

4. Partner with the client including (but not limited to) updating Know Your Client (KYC) information, client suitability profile, hosting client meetings, monitoring funds/asset transfer and handling client ad-hoc queries.

5. Collaborate with the other integrated team members to provide a high quality of client service.

6. Keeping track of Clients, Assets Under Management (AUM) and Revenues using our internal systems; periodic calculation of account performance.

7. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements and compliance with internal policies.

Required Qualifications, Skills And Capabilities

1. Bachelor’s degree or equivalent in any discipline

2. Minimum 7 years’ experience in wealth management space, along with strong client and stakeholder management skills is required.

3. Understand and have working knowledge of the private banking key regulatory and control environments that are relevant to the team and be able to manage the accounts accordingly.

4. Proven client management skills and effective communication skills (oral and written) who can positively engage and influence clients as well as internal stakeholders.

5. Strong organizational and prioritization skills, and must be a team player and able to work with different business functions across the bank.

6. Operate with a high level of integrity and risk awareness.

7. As the role is an important contributor to the strategy of JP Morgan, comfort and experience working with and reporting to senior management is required.

8. Fluent written and spoken Business Mandarin is essential to support Chinese speaking clients from China.

Preferred Qualifications, Skills And Capabilities

1. Appropriate local regulatory qualification and licenses preferred. However, if you do not possess an existing Representatives Notification Framework (RNF) Register in Singapore, you will be required to sit for Client Advisor Competency Standards (CACS) Paper 1 & 2, in order to get registered as a Representative with Monetary Authority of Singapore (MAS) for the private banking industry.

2. Strong knowledge of local regulatory policies and guidelines

3. Strong knowledge of relevant financial markets and instruments

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=393036b562975e0efac016ef485a5f68

Join the dynamic Banker Professional team at of J.P Morgan’s APAC Private Banking business with a focus on Southeast Asia (SEA) market and deliver exceptional experiences to our clients and Bankers as a Banker Professional.

Job Summary:

As a Banker Professional for SEA Market in J.P Morgan’s APAC Private Banking business, you will be a part of a global wealth management leader that delivers the highest quality advice, service, capabilities, and solutions to Ultra High Net Worth team members and families around the world. You will work closely with our Bankers and Investors to provide support in all facets of daily business routine, maintaining awareness and sensitivity to the confidential nature of Private Banking clients. This role provides an opportunity to develop an in-depth knowledge of all asset classes and products offered by the Private Bank and to deliver exceptional experiences to our clients.

Job Responsibilities: (Up to 11 Bullet Points)

1. Provide operational support to Bankers and wider integrated team, where appropriate

2. Help manage account opening / onboarding process with onboarding officer as subject matter expert for both prospects and existing clients

3. Support Bankers with updating account documentation / authorities & Sig Lists on an ad hoc basis and within the role of managing client Periodic Review process

4. Help with business and banker projects and strategies for prospects and clients including subscription and content management

5. Help with team projects and admin (weekly flows commentary, pipeline reporting etc.)

6. Support to resolve ad hoc client queries and standard reporting

Required qualifications, capabilities and skills (Up to 11 Bullet Points):

1. Bachelor’s degree in Finance or Business or equivalent in any discipline

2. Minimum 1 year experience in Private Bank or other relevant Financial Institutions, and background in client service

3. Excellent interpersonal skills, both written and oral

4. Self-starter, extremely organized and detailed-oriented with strong commitment to accuracy

5. Ability to multi-task and manage priorities effectively

6. Good judgment and problem-solving skills

7. Absolute discretion when dealing with confidential matters

8. Ability to work both independently and as a team player

9. Exceptional follow-up and follow-through skills

10. General comfort level with Internet/Intranet usage and ability to learn proprietary software

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=32df467b825ca2a865144898786eb2ec

Job Summary

The Service Crew main responsibilities is to provide excellent customer service, assist and advocate customers on in-store ongoing promotions to boost outlet's sales. Crew members will also carry out food and drink orders preparation, support the kitchen crew, as well as in-charge of sanitizing food preparation areas and cleaning duties.

Job Description

• Serving pastry & drink to customers table
• Inform customers of current & upcoming promotions
• Provide suggestive selling accordingly to customers interest
• Cashiering duties
• Ensure cleanliness of the shop at all times
• All other ad-hoc duties given by Management

Job Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC in any field.
• Preferably Entry Level specialized in Food/Beverage/Restaurant Service or equivalent.
• Energetic Team Player
• Candidates who can start immediately preferred

Summary of role requirements:

• Flexible hours available
• Expected salary: $10 - $11 per hour

Retail Sales Associate Full Time $2000-$2200 / Part Time $10 per hour

Job Highlights

• A good employment benefit
• Good career growth

Job Description

We are looking for proactive individuals who are team players, sales and customer service driven for our growing retail group.

• Career growth opportunities
• Multi-cultural and friendly working environment
• 5 Days work week

Responsibilities:

• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Develop a strong working relationship, team-work with in-store managers and colleagues
• Other duties may also be assigned depending on operations needs

Requirements:

• Outgoing, well groomed, customer service oriented
• Location: Central
• At least 1 year retail experience
• Able to work long hours, including weekends and public holidays
• Candidate must possess at least Primary/ Secondary School/ "O" Level or above
• Required Skill(s): Customer service oriented, Cashering, Store management

The main purposes are to:

• Accurate and timely monthly, quarterly, and annual closing of the COGS account.
• Deliver effective support to the Financial Controller in validating the COGS accounts, monthly closing & providing the FP&A team analysis of the COGS result by plant and by SKU.
• Provide insightful monthly performance analysis to facilitate understanding and decision-making by the senior management.
• Maximize efficiency and identify opportunities to reduce Product costs through close collaboration with other functional teams both internally and externally.

This includes the following elements:

• Responsible for Month-end closing of Product COGS.
• Preparation of monthly financial analysis and business performance reporting.
• Monitor, analyze, and track budget vs. actual performance of the various lines of business and support centers with a view to expense management.
• Preparation of monthly cash purchase summary per various currencies vs hedge rate
• Liaise with other stakeholders for audit matters.
• Systems database maintenance
  • SAP Master Data maintenance of Product cost and Intercompany Prices
  • Ensure that the various reporting systems and source data are accurate and reconciled.
• Other ad-hoc accounting projects or duties as and when assigned.

Job Requirements:

• A recognized degree in Business/Accountancy/Finance
• At least 6 years of working experience in cost accounting and FP&A in MNCs.
• Highly self-motivated with a positive attitude
• Must be meticulous and have an analytical mind.
• Possess effective communication and people skills.
• Possess strong skills in MS Excel (Pivot tables, V-Lookups, Power Query, Power Automate).
• Experience with SAP, Power BI, and TM1
• Good organization skills.
• Responsible and highly adaptable.
• Team player.

Cornerstone Global Partners (CGP Group) is one of the largest recruitment solutions firms in Asia delivering a multitude of HR services including C-level to Mid-level Executive Search, Contract Staffing, Market Entry/Outbound Consultancy, Business Process Outsourcing, Payroll Outsourcing, and Organizational Design Solutions through our industry-specialized recruiting team. The firm operates through 20 offices worldwide including Mainland China, Hong Kong, Singapore, Malaysia, Thailand, Japan, Vietnam, New Zealand, the Middle East, and the United States, and 600+ team members along with our network presence in 40 other countries around the globe.

CGP has won other industry awards such as 2022/2023 Best Executive Search Firm, 2023 Best Staffing Firm, 2023 Best Outsourcing Partners, 2022 Most Popular Recruitment Agency, etc. across the region.

We are also a Morgan Stanley Private Equity Funded company and looking to aggressively expand throughout the Asia Pacific Region to prepare for an IPO in the China Market within the next few years’ time frame.

Join our team as we seek a dynamic individual to fill the pivotal role of being an advocate for our employees and a catalyst for driving organizational change. As part of this role, you will be tasked with formulating strategies, developing initiatives, coordinating operations, executing plans, overseeing activities, and evaluating the performance of our human resources function.

Job Description:

• The primary responsibility of a recruitment researcher is to conduct comprehensive research on potential candidate pools for open positions.
• Conduct research on potential job candidates using various sources such as job boards, social media platforms, and databases.
• Screen resumes and applications to identify qualified candidates who meet the required qualifications and criteria.
• Conduct initial phone screenings to narrow down the candidate pool and gather additional information.
• Schedule and conduct interviews with candidates to assess their qualifications, skills, and cultural fit.
• Collaborate with hiring managers to understand their hiring needs and provide feedback on the candidates.
• Prepare and present reports on candidate assessments, including candidate summaries and recommendations.
• Maintain accurate records and documentation of all recruitment activities.

Skills and Experience Required

• Degree holder
• At least 1 year in the recruitment industry
• Passionate about handling recruitment and sourcing.
• Supporting mass hiring support.
• Comfortable to achieve KPI and targets
• Location: Singapore/ Kuala Lumpur

What We Offer:

• Hybrid Working arrangement after probation
• Exposure to a variety of industries and markets.
• Regional exposure (Malaysia and Singapore)
• Monthly birthday celebration
• Uncapped commission
• Working hours : 9am to 6pm (Mon to Fri)

Cornerstone Global Partners (CGP Group) is one of the largest recruitment solutions firms in Asia delivering multitude of HR services including C-level to Mid-level Executive Search, Contract Staffing, Market Entry/Outbound Consultancy, Business Process Outsourcing, Payroll Outsourcing, and Organizational Design Solutions through our industry-specialized recruiting team. The firm operates through 20 offices worldwide including Mainland China, Hong Kong, Singapore, Malaysia, Thailand, Japan, Vietnam, New Zealand, the Middle East, and the United States, and 600+ team members along with our network presence in 40 other countries around the globe.

CGP has won other industry awards such as 2022/2023 Best Executive Search Firm, 2023 Best Staffing Firm, 2023

Best Outsourcing Partners, 2022 Most Popular Recruitment Agency, etc. across the region.

We are also a Morgan Stanley Private Equity Funded company and looking to aggressively expand throughout the Asia Pacific Region to prepare for an IPO in the China Market within the next few years’ time frame.

Join our team as we seek a dynamic individual to fill the pivotal role of being an advocate for our employees and a catalyst for driving organizational change. As part of this role, you will be tasked with formulating strategies, developing initiatives, coordinating operations, executing plans, overseeing activities, and evaluating the performance of our human resources function.

Job Summary:

We are seeking a detail-oriented and proactive Recruitment Researcher to join our Talent Acquisition team. The ideal candidate will be responsible for interview scheduling, administrative tasks, resume/candidate sourcing and report preparation. Proficiency in Excel and strong organizational skills are essential for this role.

Key Responsibilities:

1. Interview Scheduling: Coordinate and schedule interviews between candidates and hiring managers.
   Ensure timely communication with candidates regarding interview details.
   Manage interview logistics and follow-up processes.
   
2. Administrative Support:Handle administrative tasks related to the recruitment process.
   Maintain and update candidate records and databases.
   Assist with the preparation and distribution of recruitment-related documents.
   
3. Candidate Sourcing:Source and screen resumes from various job portals and databases.
   Identify potential candidates who meet the job requirements and qualifications.
   Maintain a pipeline of qualified candidates for current and future openings. Utilize various sourcing techniques and job portals to identify potential candidates. Engage with passive candidates and build talent pools. Leverage social media and professional networks for candidate sourcing.
   
4. Report Preparation:Compile and prepare recruitment reports and metrics.
   Analyze data to provide insights and recommendations to the recruitment team.
   Ensure accuracy and timeliness in reporting.
   
   
5. Excel Proficiency:Use Excel to organize and analyze recruitment data.
   Create and maintain spreadsheets for tracking candidate information and recruitment metrics.
   Generate reports and charts to support recruitment decisions.
   

Qualifications:

• Bachelor’s degree / Diploma in Human Resources, Business Administration, or a related field.
• Proven experience in a recruitment or administrative role.
• Proficiency in Microsoft Excel and other MS Office applications.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with candidate sourcing through job portals and social media platforms.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Freshers looking to learn and grow can apply too

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a Market Developer to be part of their team for ongoing transformation projects. They are located in the North.

Duties of Market Developer:

• Develop and implement strategies for Barista Edition drinks.
• Build strong relationships with top-tier independent coffee shops for mutual benefit.
• Gather market insights on product performance and collaborate with the innovation team for improvements.
• Monitor competitors and develop action plans based on insights.
• Establish a network by visiting coffee houses, partnering with customers, and collaborating with international teams.
• Promote understanding of sustainability's impact on the coffee industry.
• Support and flawlessly represent the brand at major events in Singapore.

Requirements:

• At least 5 years of market development experience
• Passionate in coffee

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Job Overview:

We are seeking exceptional graduates from a finance, economics, or business-related degree that are interested in financial and crypto markets to join our team. You will get the opportunity to learn and experience the intricacies of working with a trading firm alongside teams of experienced traders, quants, and business development. You will also participate in practical hands-on projects and industry specific training. If you embody a culture that fosters collaboration and have a passion in the financial and digital assets space, we encourage you to apply and learn more.

Responsibilities:

• Conduct comprehensive research on cryptocurrencies, blockchain projects, and related technologies.
• Identify key market trends and provide insight into potential growth opportunities.
• Write up market trend reports, product features and sales notes.
• Stay up-to-date and engage with key launches, digital asset ecosystem news, current market developments, latest industry trends and regulations.
• Collaborate with cross-functional teams, including quants, traders and business development.

Requirements:

• Bachelor’s degree or higher in Finance, Statistics, Economics, or similar Business and Marketing related discipline.
• Excellent research and analytical skills, with attention to detail and accuracy.
• Understanding of financial markets and products, preferably derivatives.
• Proficiency in Microsoft Office Suite.
• Familiarity with programming languages and data visualization a plus.
• Previous experience in trading or financial markets across any asset class preferred.
• Intellectual curiosity and a genuine interest in trading and crypto/financial markets.

Benefits:

• Career development opportunities
• International work environment
• Opportunity to work on challenging and innovative projects in the financial and digital assets space
• Convenient office location in Clarke Quay

Company Web: yagura.io

• Global Company
• Growing Market

About Our Client

Our client is a global leader offering professional training and certifications to finance individuals. They have count more than 150,000 members globally and have global presence. They are not expanding their team in Singapore, looking for a Marketing Manager to lead their growth in emerging markets: India, Sri Lanka & the Philippines.

Job Description

• Lead the localization and adaptation of the global brand strategy for India, Sri Lanka and the Philippines
• Provide clear market brand entry and Go-to-Market strategies to management
• Support the Public Relations and Media team to drive brand reputation initiatives
• Conceptualize and develop targeted marketing campaigns to drive event campaigns for members and industry stakeholders.
• Develop and manage a budget for campaigns, as well as the regional marketing & communication activities.
• Acquire & develop collateral/goodies to support marketing campaigns and stakeholder appreciation.
• Conduct market competitor reviews to gauge brand and marketing effectiveness
• Keep up to date with industry trends relevant to members / business
• Identify online and social media opportunities for advocacy and brand building across international markets
• Develop a regional market communication strategy to position the company as a designation of choice in collaboration with the Public Relations & Earned Media Team
• Develop and execute regional communication plans to support new member growth, increase awareness and drive member satisfaction and retention
• Partner with local media outlets and key influencers to raise brand awareness
• Represent members and the organization at committees, forums, and with Governments and regulators.
• Identify key stakeholders, such as government, regulatory bodies, media, key members and general public and develop and maintain productive relationships.

The Successful Applicant

• About 5+ years of Marketing experience, with hand-on experience on Events, Campaigns, Digital, Public Relations, branding etc (360)
• Experience owning a P&L is key
• Exposure to Consumer Goods, Professional Services, Training is a plus
• Willingness to travel to designated markets when required to liaise with agents on-site.

What's on Offer

This is an opportunity to join one of the biggest professional accreditation companies in the world and help them develop new emerging markets. Culture and remunerations are their strong suit.

Contact

Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)

Quote job ref

JN-072024-6484042

Phone number

+65 6416 9849

Michael Page International Pte Ltd | Registration No. 199804751N

Description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Job Responsibilities:

Appraisals and Evaluations:

• Conduct thorough appraisals of jewelry items to determine their value
• Provide accurate and detailed documentation for appraised items
• Stay updated on current market trends and pricing for precious metals and gemstones

Customer Service

• Greet and assist customers in selecting and purchasing jewelry
• Provide knowledgeable and professional advice on jewelry selections
• Handle customer inquiries, complaints, and requests promptly and courteously

Sales and Marketing

• Promote and sell jewelry products to meet sales targets
• Assist in organizing and displaying merchandise in an attractive manner
• Participate in store events and promotions to drive sales

Fashion Advisory

• Achieve individual and store sales targets through effective sales techniques
• Upsell and cross-sell products to maximize sales opportunities
• Process sales transactions accurately and efficiently

Inventory Management

• Maintain accurate records of jewelry inventory, including sales, repairs, and appraisals
• Conduct regular inventory checks and audits
• Ensure the security and proper storage of valuable items

Administrative Duties

• Process sales transactions and handle cash register operations
• Maintain customer records and follow up on special orders and repairs
• Prepare and send out customer notifications for completed repairs or custom orders

Stakeholder Management

• Communicate with counterpart from London as the main liaison in regards to all jewellery related matters

Requirements

• Minimum of 2 years experience in fine jewelry background
• Proven experience in luxury fashion retail or a related field is a plus.
• GIA (Gemological Institute of America) certified is a plus
• Strong passion for luxury fashion and a keen sense of style.
• Proficient in Microsoft Excel
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic, and high-end retail environment.
• Sales-driven with a track record of meeting or exceeding sales targets.
• Knowledge of fine jewelry and diamonds

The Opportunity:

• Regional exposure
• Travel allowance provided
• Working location Chennai / Central Singapore

Job Duties:

• To develop, enhance, establish and document SOP’s and systems for logistics /distribution process.
• Collaborate efficiently with clients, external vendors, custom brokers in the India region.
• Coordinating and managing shipping arrangements and documents.
• Prepare shipping instruction based on clients' instructions.
• Prepare accurate quotations for clients and diligently follow-up on the statuses to close sales.
• Generate new business opportunities through prospecting, cold calling, and meeting with potential clients.
• Identify business opportunities through utilizing market knowledge, researching and analysing sales options.
• Foster and maintain strong relationships with both new and existing clients.
• Work closely with HQ to undertake any new projects.

Requirements:

• Bachelor’s degree in logistics or relevant.
• Minimum 3 years of experience in freight forwarding and/or logistics industry.
• Possess knowledge in freight forwarding industry in both Singapore/India.
• Highly motivated and result-driven
• Strong communication, interpersonal and negotiation skills.
• Ability to manage complex projects and multi-task.
• Experience in managing a team
• Willing to travel between India (3 weeks) and Singapore (1 week) once a month.
• Willing to station at Chennai for the first 3 months of employment.

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

EA Personnel Name: Fong Xin Yi Cherine
EA Personnel No: R23111864

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Primary Objective:

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibilities:

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.

• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a Market Developer to be part of their team for ongoing transformation projects. They are located in the North.

Duties of Market Developer:

• Develop and implement strategies for Barista Edition drinks.
• Build strong relationships with top-tier independent coffee shops for mutual benefit.
• Gather market insights on product performance and collaborate with the innovation team for improvements.
• Monitor competitors and develop action plans based on insights.
• Establish a network by visiting coffee houses, partnering with customers, and collaborating with international teams.
• Promote understanding of sustainability's impact on the coffee industry.
• Support and flawlessly represent the brand at major events in Singapore.

Requirements:

• At least 5 years of market development experience
• Passionate in coffee

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Risk Analyst (Market Risk)

· Central Location

· Excellent Culture and Work Life Balance

· Salary Circa - $7000 to $9000 per month plus bonus.

The Company

The client is a highly respected and prominent logistics player, dedicated to excellence and delivering high-value services to its clients. They are currently seeking to hire a Risk Analyst to join their Risk Team.

The Position

Reporting to the Head of Risk, the Risk Analyst will be responsible for identifying, monitoring, and measuring risk exposure, as well as regularly and accurately reporting key metrics. The role requires maintaining relevant market and risk data, verifying key inputs and outputs from risk reports on market price risk, and potentially assessing counterparty default risk. The Risk Analyst will monitor risk exposure daily, alert management to any significant risks or breaches of trading limits, and perform calculations on key metrics, including position, value-at-risk, and stress testing. Additionally, the role involves providing statistical and risk analysis, and preparing weekly risk meeting reports based on historical trends and new deals.

The Candidate

To excel in this position, candidates should have a minimum of 5 years of working experience with a proven track record in the energy/commodities trading, oil and gas, or mining industry. The successful candidate will demonstrate proficiency with professional tools such as Bloomberg, Excel, and Power BI. In return, the company offers a good work-life balance, an excellent work culture, and the flexibility of one day of working from home.

KEY RESPONSIBILITY AREAS

· Prepare and review of daily PNL and risk reports and follow up any issues with relevant teams;

· Ensure that all risk limits are adhered to and assist in implementing new limits when necessary;

· Assist in identifying the significant risk within the business, ensuring that they are transparent to senior management

· Keep up-to-date to the current oil market;

· Support front office in new products and non-standard products approval;

· Participate in enhancement and development of in ETRM systems;

· Assist in defining forward curve methodologies for accurate mark to market and fair value reporting;

· Contribute to the month and quarter-end activities with Back Office/Accounting

· Develop and maintain strong business relationship with different functions, e.g FO, BO, IT, Planning & Control;

· Mentoring junior members of the team and promote knowledge sharing between teams

· Regular update with London Market Risk team to all market risk matters

Job Description

As a Customer Intelligence Analyst (CIA), your focus will be ensuring product delivery occurs in accordance with the needs and requirements of our customers (right time, right place, and right product). You are a problem solver that leads issue resolution while continuously improving processes and algorithms to enable touchless operations across our APAC supply chain network to enable strong business results!

You will support operations in various APAC Markets in the corresponding local language.

Your team

You will be working in the Singapore Customer Intelligence Centre (SCIC) in Singapore, reporting to a Cluster Manager and will be collaborating with multi-functional teams like Finance, Sales, and Product Supply teams across Asia Pacific markets!

What success looks like

Using analytics and business knowledge, you are the expert in the customer order pattern, providing insights and ideas to drive solutions end-to-end to bring greater value for customers and P&G. You will deliver Best-in-class critical metrics including Service, Day Sales Outstanding, Delivery on Time, and respond to customers’ requests & enquiries in a timely manner.

Your Responsibilities

• Collaboration with back-end operations team and physical distribution teams to ensure orders are processed and dropped timely & accurately
• Handling of order & cash related incidents including non-quality, rejections, returns, shortages, overdue, claims and deductions
• Analyzing of customer order data to recommend differentiated solutions/service opportunities that contributes to organization’s value creation targets
• Improve existing process/operations with a continuous improvement mindset
• Participating in credit control communication

Job Qualifications

• Strong academic qualifications with a minimum Diploma education
• JLPT N1 fluency in Japanese to converse with clients/customers in Japan Market
• Data reporting and analysis
• Operational excellence with an ability to work independently
• Strong interpersonal and communication skills
• A customer-oriented mindset
• Prior experience in the FMCG industry, logistics, order management (OM) and accounts receivable (AR) with an ability to use SAP and data visualization tools (PowerBI / KNIME) will be an advantage.

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more. Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas. We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Market Data Specialist

KEY ACCOUNTABILITIES

• Stakeholders and Vendor management.
• Sourcing and onboarding of new Market Data (reference data, market indexes)
• Market Data usage and contracts renewal review.
• Relationship management with vendors for contractual aspects and follow-up.
• Negotiation with vendors on contractual terms and fees
• Costs monitoring: expenses validation and contribution in budget preparation.
• Contribution on adhoc projects and improvement initiatives.

EXPERIENCE / QUALIFICATIONS

• Degree in Finance, Account or Business -related disciplines.
• Experience in large financial services institutions especially Asset Management and Investment Services sector.
• A deep understanding of asset management business (usage of data, processes, systems, controls and deliverables).
• Demonstrated experience in Market Data and hands on experience on related internal processes.
• Knowledge of Market Data vendor services/ products and contractual aspects.
• Ability to deal with business stakeholders
• Demonstrated ability to work collaboratively as part of the small team.
• Data management experience and understanding of data management frameworks are strong added values.
• Experience of Market Data Inventory Systems such as FITS, InfoMatch, Optimize Spend or MDM will be an advantage.

Company Reg No.: 201131609D | License No.: 11C4684 | Febrianto