We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

5 Days Work / Perm

Raffles Place

Open for fresh gruadate

Responsibility:

• End-to-end recruitment & selection process and onboarding (job postings, screening, shortlisting and interviewing candidates, reference checking, employment offer and confirmation).
• Work closely with Government body to administer work pass (application, renewal and issuance).
• Ensure regulatory compliance throughout human resource management.
• Stay updated in HR legislation and effects changes or makes recommendations for change to keep the company practices in compliance with the employment laws and guidelines in Singapore
• Creation and maintain employee details in HR MIS
• Administer training-related matters including coordination or enrolment of courses, update and maintain training records etc.
• Any assign task from supervisor.

Requirement:

• Degree in Business Administration, Human Resources or related discipline
• Experience in recruitment will be an advantaged
• Fresh graduate keen to persue HR profession are welcome under the management trainee programme
• Maticulous, able to work in a fast paced environment.
• Have a positive mindset with openness to accept additional challenges and opportunities that comes along
• Good Interpersonal and communication skills, both written and spoken to interface with all levels of people

Only Singaporean needs apply.

We regret that only shortlisted candidates will be notified.

Job Description

1. Retain and reprice existing Home Loans, to prevent refinancing to other banks.
2. Proactively cross sell and upsell 3Ps, equity term loan, mortgage loans, credit cards, creditable and deposits to existing ‘repriced’ clients.
3. Collect re-pricing and related fees.

Job Requirement

1. Preferably Diploma/Degree in Banking and Finance. Fresh graduate are welcome to apply.
2. Detail-oriented and meticulous.
3. Possess good interpersonal and communication skills

• Overall, in-charge of growing the business by managing key accounts, marketing, and selling both broad-based and niche logistics services.
• Analyse customer needs and assisting in implementing solutions.
• Acquiring requirements from internal and external stakeholders, planning and implementing logistics projects, in the process liaise and manage contractors and vendors, ensuring the project lifecycle is followed through and performed in accordance with project requirements.

Requirements:

• Diploma in Logistics/Supply Chain or equivalent.
• A least 2 years of sales and business development experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is actively searching for a Direct Sales Executive to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Conduct sales calls, preparation of sales proposals, product demonstration and training to end users
• To achieve sales target
• Supervise and coordinate the marketing activities of overseas distributors/agents.
• Discuss and arrange orders with overseas personnel.
• Payment collection.
• Maintaining good relationships with your account.

The ideal candidate will need to have the following qualities and experience:

• Minimum "O"/ "A" Level, Diploma Holder
• Working experience in direct sales activities for IT (hardware) preferred
• Good communication skills and strong drive to succeed
• Good knowledge of Microsoft Words, Excel and Powerpoint
• Candidate who has own vehicle preferred

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

RESPONSIBILITIES

• To manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction

• Provide consistent, excellent customer service to guests

• Be equipped and well versed in knowledge of food ingredients, such as available cooking methods, meat parts and origins, etc

• Recommend suitable wine or other beverages to guests to pair with their chosen courses of meal

• consistently provide excellent customer service and maintain high productivity

• Regularly work towards and execute knowledge-driven customer service

• Establish relationships with all stakeholders to maintain excellent levels of internal and external customer service

• Ensure service standards, sequence of service and the operational duties are performed according to SOP standards

• Control operating expenses with measures to reduce wastage

• Assist purchasing and inventory management of operating equipment, upkeep a fully stocked restaurant

• Ensure all activities within the restaurant are complying to hygiene, sanitation, and safety regulation

REQUIREMENTS

• Min diploma in related field or at least 2 years of proven relevant experience in similar capacity

• Extensive food, beverage and restaurant operations knowledge in management and understanding customer service

• Knowledge of relevant computer applications usage

• Possess strong professional customer service

• Able to work well under pressure in a fast-paced environment

• Strong verbal and written communication skills

• Positive attitude and team player

• Able and willing to work shifts, on public holidays and weekends

ABOUT VUE (www.vue.com.sg)

VUE in French means view, sight, appearance, and vision. The name also encapsulates what the restaurant will offer—stunning panoramic views of Marina Bay as the backdrop for Chef Sam’s expert culinary renditions.

Perched on the rooftop of the OUE Bayfront building and overlooking the bay, VUE features a 60-seater Main Dining Room, 10-seater Private Dining Room, and 36-seater outdoor Spritz bar.

Patrons of VUE can either indulge in signature choice seafood, exquisite steak cuts, or artisanal and seasonal produce Binchôtan-grilled to perfection. Guests can also kick back in the outdoor Spritz bar – all whilst being captivated by the finest, uninterrupted view of Singapore’s skyline.

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

PRISM+ is looking for a Digital Marketing Intern to assist in executing marketing and promotional activities alongside other related digital marketing activities. Being a high-growth company, we are looking for a candidate who is a passionate strong self-starter to manage regional markets’ (Malaysia) marketing needs.

Join us for this internship opportunity to gain regional exposure as you manage overseas markets and grow your skillset in Digital Marketing as you take ownership of your work – all while having the opportunity to experience the dynamism of a high growth start-up environment.

Responsibilities of a Digital Marketing Intern includes but are not limited to:

• Support in the execution of e-commerce digital projects
• Spearhead the communication and coordination of influencer marketing activities
• Foster strong relationships with media and influencers for periodic mass activation
• Maintenance and optimization of social media accounts
• Creative thinking and development of new designs and concepts for ads
• Perform competitive market analysis and research
• Other ad-hoc marketing duties as required

• Currently enrolled in an undergraduate course for Marketing, Communications, Business, or a similar field
• Passionate storyteller to effectively communicate the brand’s story
• Meticulous and strong attention to detail
• Excellent verbal communication and writing skills
• Keen interest in e-commerce and digital marketing
• Team player with an ability to work independently under pressure
• MS office proficiency preferred
• Familiarity and experience with social media and/or influencer marketing will be a plus
• Preference will be given to candidates looking for a 6 month internship

What We Offer:

• Valuable hands-on experience in a startup environment.

• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting and Finance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

The secretary shall conduct high-level administrative support and assistance to Chief Administration Officer (CAO), Chief Financial Officer (CFO) and Corporate Planning & Coordination Department.

Responsibilities and Accountabilities:

• Manage the CAO and CFO’s calendar, scheduling meetings, appointments through close communication with all stakeholders including but not limited to external stakeholders, ensuring efficient time management.
• Coordinate meetings and conference calls, preparing agendas and distributing materials.
• Manage travel arrangements, booking reservations, coordinating logistics, and handling claims reimbursements.
• Research and gather information on various topics to support Management’s decision-making process.
• Liaise with internal and external stakeholders located in Japan or in Asia and Oceania Region.
• Proactively anticipate the CAO and CFO’s needs and take initiative to address them independently.
• Support the Corporate Planning & Coordination department to draft and prepare professional documents, presentations, or reports as assigned.
• Organize, plan and perform other administrative duties as assigned.

Qualifications and Experience:

• Minimum 2 years of working experience as secretary or in an administrative position.
• Maintain confidentiality of all sensitive information and documents.
• Japanese language proficiency is required to communicate with Japanese stakeholders or organizations such as Japanese Association and Japan Chamber of Commerce and Industry. The Japanese language proficiency needs to be at the level of being able to communicate effectively to support business needs (spoken and written).
• Good analytical and problem-solving skills and able to work in a fast-paced environment.
• Have strong initiative and self-motivation with good learning mindset.
• Strong attention to detail and good analytical skills.
• Proficient in Microsoft Office (Word, Excel, Outlook), experience in SAP is an advantage.

Our Benefits and Perks

• Flexibility & Time Off: Hybrid work model, Flexible Benefits, Paid time off (e.g. Caregiver leave, Birthday leave)
• Professional and Personal Development: Study and Exam Leave, Educational Subsidies, Regional and Global Learning Programs
• Health & Well-being: Employee Assistance Program, Group Health Insurance, Employee Engagement Program & Activities

Our Commitment

At SCAO, we value the diversity of background, culture, experiences, skills and views that our people offer. We are committed to building an environment free of unfair discrimination and harassment that enables all to perform at their best, regardless of nationality, race, ethnicity, religion, age and other attributes.

Job Information:

• Location: Kallang
• Working Hours: Monday – Friday, 9am – 6pm
• Duration: 6 months (further extension depending on performance)

Job Scope:

CRM Programme:

• Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
• Provide monthly CRM and performance updates to all key internal stakeholders.
• Ensure that all customer marketing communications are compliant.

SalesForce CRM platform:

• Manage and monitor daily requests, issues and escalations with agencies and Manage daily support, troubleshoot and maintenance of Salesforce.
• Manage CMS system for development of webpages.
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions and workflow.
• Communicate with project managers and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
• Liaise and coordinate with internal stakeholders, agencies and dealer
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and innovate ways to meet mission goals successfully.

Events and Privileges:

• Implement and manage timelines, contracts and communication with partners and internal stakeholders.
• Coordinate and manage the set-up and production of the event on site, ensuring the delivery of a high quality event.
• Develop strategy, liaise and manage the content topics and timelines for eNewsletters.
• Ensure all corporate guidelines are followed.

Events:

• Support and coordinate event requirements including planning, onsite event management and post event wrap up.
• Manage logistics, inventory, event talents and vendors.
• Maintain digital inventory list and process of inventory flow.
• Collaborate with various internal departments to ensure all needs relating to functionality and performance are met.
• Provide feedback and periodic reports to stakeholders.
• Specify staff requirements and coordinate their activities.
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day.

Requirements:

• Degree or Diploma in Business or Marketing
• Experience in using SalesForce CRM platform would be an advantage
• Experience in experiential marketing
• Results driven; strive to make a difference and enjoys challenges
• Strong writing and presentation skills
• Excellent time management and communication skills
• Able to multi-task, detailed-oriented and analytical in resolving problems
• Able to manage tasks and duties independently and at the same time be a good team player
• Strong communications skills in liaising with internal stakeholders, external agencies, vendors, dealer

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Salary:

Degree > $2800

Diploma > $2200

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Associate (CPA) with the BuildERS team you will assist with:

1) Training/Coaching/Supervision matters

• The implementation of the CPS’ tiered-level training frameworks to ensure that all operational targets (e.g., training programmes, quality assurance framework KPIs) are met;
  • To assist in preparation of training materials.
• To assist in collecting, collating and presenting evaluation results internally
• Conduct training analysis for yearly training calendar
• To support in the co-creation and management of a data reporting system so that periodic info updates could be readily churned out for senior management’s info and views.
• To assist in analysing the training records to provide quarterly updates on the number of staff who have attended courses to track adherence to Competency Frameworks
• To conceptualize and create bite-sized learning content from existing training materials for officer’s quick refresher on important concepts of trainings
• To support in procurement related matters

2) Administrative functions

• ECARG administrative functions
  • Enrolment of new applications
  • Termination of eCARG accounts
  • Maintain database of eCARG accounts
  • Support to users
• Performing secretariat duties such as room bookings, providing technical support for trainings and maintaining attendance sheets for trainings and coaching sessions

3) CPS Competency Framework

• To assist in the development of the CPS Competency Framework
  • Competency Map
  • Training and Supervision Roadmap
  • Competency Checklist
• To implement, analyse and recalibrate the CPS Competency Framework to ensure relevancy

4) Knowledge Management

• To assist in the proper storage and easy retrieval of resources that has been developed for CPS

Job Requirements:

• Tertiary qualifications
• Good written and presentation skills
• Proficient in using different presentation and communication mediums
• Experience in media content creation, video editing will be added advantage
• Meticulous and experienced in handling data and administrative duties
• Degree/ Diploma
• Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Your day to day duties:

• First in line person to provide advice to customers on making a claim and the processes involved. Attending to FNOL calls.
• Creating/Registering new claims cases and promptly follow up on outstanding claims cases
• Maintaining the Merimen Accident Report Inbox, Claims and Motor Claims Inbox
• Maintain overall claims log
• Procuring direct settlement cases with Third Parties.
• Arranging OD/TP motor surveys with workshop
• Handle any negative feedback or issues associated with a claim
• You need to use discernment to assess and investigate claims accurately and objectively.
• Respond to customers via writing, you must have good business writing skills.
• Adhere to industry requirements and internal quality standards
• Willing to reach out and lend a hand where needed, you may be helping with Claims administrative work, such as scanning and uploading third-party documents, sending urgent mails/postages.

Job Requirements:

• At least 3 years of relevant working experience, preferably in the motor insurance field.
• To be successful in this role, you must be a great team player, good communicator and possess the ability to deal with difficult situations.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA Registration No. R21100883 (Ong Jia Hao Lavis)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

MAIN PURPOSE

· Manage planning, organizing, and developing technical information for new products and existing products.

· Verify Product names, claims, marketing communications and advertisements from the regional regulation and science points of view, then substantiate all with efficacy test data and other technical information.

· Support regional & local marketing activities from technical aspects.

· Support regional & local RA team for claim substantiation.

· Conduct consumer research and competitor research in the cosmetics industry to propose and develop more attractive claims and technical information.

KEY RESPONSIBILITIES

Regional technical information development

· Create technical information according to new product concept.

· Check and verify product claims and plan how to substantiate them by ingredients and formula information or efficacy tests.

· Plan and execute efficacy tests in-house or with third parties, and review and analyse the test results.

· Finalize and confirm all claims with MKT.

· Communicate well with marketing, regulatory, and other R&D members to execute the above jobs.

Regional marketing activities support

· Support to create marketing materials such as mechanism diagram, educational contents, or demo movie to explain unique technology or ingredients formulated and the efficacy in the products.

· Check and verify marketing communications and advertisements from the regional regulation and science points of view and provide alternative suggestions if needed.

· Participate and present technical information in marketing events.

Regional regulatory activities support

· Answer local authority inquiries by creating the explanation letters or providing the supporting documents.

Consumer and Competitors research

· Conduct APAC area’s consumer research to understand APAC consumers deeply.

· Research and analyse competitors’ claims and activities to understand market trend and competitiveness.

REQUIREMENTS

· Have equivalent level of knowledge as the graduate from Science or Pharmaceutical department.

· Motivating and working well in team and independently.

· Able to learn quickly and apply knowledge in appropriate situations.

· Strong communication skill.

· Higher curiosity and Proactive attitude.

· Creative but Realistic.

· English Speaking skills.

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

Informa Festivals are not your ordinary B2B events; they are dynamic gatherings that infuse energy into every facet of a tech professional’s journey. Informa Festivals is where innovation meets opportunity, and our Asia flagship event, Asia Tech X Singapore, is a testament to that promise. As the heartbeat of the tech world, Asia Tech X Singapore converges the brightest minds, the boldest ideas, and the latest breakthroughs in technology. Imagine a place and time where the most influential figures in the tech industry converge, where innovative ideas and cutting-edge technologies take center stage. With a laser focus on key topics such as AI, cybersecurity, metaverse, and Web3.0, our events are a playground for those who thrive on the cutting edge. At the heart of all Informa festivals lies the essence of true connection—a catalyst for trust and collaboration. As firm believers in the power of events in connecting people to inspire genuine positive change in the world, we specialize in crafting an environment that nurtures structured serendipity, fostering meaningful connections and sparking creativity.

As an Apprentice, Marketing Support, you will play a crucial role in assisting our marketing team in various aspects of marketing and promotional activities. You will be responsible for producing and deploying social media and digital content, executing email marketing campaigns, and collaborating with media and other partners to enhance our brand's visibility. Additionally, you will be involved in managing on-site marketing activities.

Key Responsibilities:

Produce and Deploy Social Media and Digital Content:

• Create engaging and relevant content for social media platforms, such as Facebook, Twitter, Instagram, and LinkedIn.
• Schedule and post content on social media channels.
• Monitor social media engagement and respond to comments and messages.
• Assist in developing and implementing digital marketing strategies.

Execute EDM Campaigns:

• Collaborate with the marketing team to create email marketing campaigns.
• Manage email lists and segment them for targeted outreach.
• Schedule and send promotional emails.
• Analyze email campaign performance and suggest improvements.

Engage, Onboard, and Monitor Media and Other Partners:

• Identify potential media and promotional partners.
• Develop relationships with partners and coordinate joint promotional activities.
• Monitor partner performance and report on key metrics.
• Ensure partners adhere to branding and messaging guidelines.

Provide and Manage Onsite Marketing Activities:

• Assist in the planning and execution of onsite marketing events and activities.
• Coordinate logistics for marketing events and ensure materials are prepared.
• Collect and analyse data from onsite activities to measure their effectiveness.

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

Our client is seeking an experienced and dynamic Director of Customer Service to lead our customer support team, ensuring exceptional service and satisfaction for their crypto users. The potential candidate will be required to relocate to Dubai and an excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders.

Responsibilities

Team Leadership:

Lead, inspire, and manage a high-performing customer service team. Foster a positive and customer-centric culture within the department.

Service Excellence:

Establish and uphold high standards for customer service, ensuring timely and accurate resolution of customer inquiries and issues.

Implement best practices to enhance the overall customer experience.

Strategic Planning:

Develop and implement strategies to optimize customer service operations in alignment with business goals.

Contribute to the development of customer-centric policies and procedures.

Customer Advocacy:

Advocate for customer needs and feedback within the organization.

Collaborate with other departments to drive improvements based on customer insights.

Quality Assurance:

Implement quality assurance processes to monitor and evaluate customer interactions.

Provide regular feedback and coaching to customer service representatives.

Technology Integration:

Collaborate with the technology team to implement and optimize customer service platforms, chatbots, and other support tools.

Stay informed about industry trends in customer service technology.

Training and Development:

Develop and deliver training programs for customer service representatives.

Ensure ongoing professional development to enhance team skills.

Metrics and Reporting:

Establish key performance indicators (KPIs) for the customer service team.

Monitor and analyze performance metrics, providing regular reports to senior management.

Crisis Management:

Develop and implement crisis management protocols for handling escalated customer issues.

Ensure effective communication during service outages or disruptions.

Customer Feedback and Surveys:

Implement customer feedback mechanisms, such as surveys and reviews, to gather insights for continuous improvement. Utilize feedback to drive strategic decisions and enhance customer satisfaction.

Qualifications:

• Proven 7+ experience in a leadership role within customer service, preferably in the crypto or fintech industry.
• Strong understanding of the crypto industry and digital financial services.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to align customer service efforts with overall business objectives.
• Familiarity with customer service technology and tools.
• Bachelor’s degree in Business, Marketing, or a related field.

Candidates interested in this role must be willing to relocate to Dubai. Candidates are required excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders

Please send your CV to [email protected] for consideration.

• Generating data to establish a basis for analyzing sales and fostering market growth through the utilization of Microsoft and SAP software.
• Responsible for promotional initiatives, generating leads, and contributing to the development of sales strategies.

Requirements:

• Degree in Marketing or equivalent.
• At least 2 years of relevant experience.
• Proficient in Microsoft Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

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